Communications Officer

The Vacancy

As our Communications Officer you will be delivering core communications services across the four Government Communication Service (GCS) competencies:

• Insight
• Ideas
• Implementation
• Impact

Further details can be accessed here:

You will also work within the following three GCS disciplines: Digital, Press and Media and Marketing & Campaigns.

The Communications Officer's key responsibilities will include:

• Dealing with media enquiries, drafting press releases and managing media relations as part of the Cafcass Press Office including being part of the out of hours press rota
• Media monitoring and horizon scanning to anticipate proactive media opportunities and situations likely to require reactive media handling
• Planning and implementing digital communication campaigns including design, branding, content management for the website and intranet
• Supporting colleagues across Cafcass at all levels on specific communications projects including being involved in significant organisational change programmes and other strategic priorities
• Supporting the writing, design and drafting of key organisational publications such as the Annual Report.

More details can be in the job description.

Who we're looking for

We are seeking a dedicated and innovative Communications Officer who possesses the following key attributes:

• Professional expertise: Degree level education in communications or a related field - alternatively a substantial experience in organisational communications preferably with experience in Press Officer type roles
• Proven experience: Demonstrated ability in working on communication projects or tasks preferably with a background in Press Officer type roles
• Advanced writing skills: Proficient in drafting engaging and effective communications, tailored to various audiences, both internally and externally
• Digitally savvy: Experience in managing digital communications channels, utilising social media and other online platforms to enhance organisational presence
• Stakeholder engagement: Track record of building and maintaining relationships with key internal and external stakeholders, ensuring alignment and support for communication initiatives
• Analytical insight: Ability to assess and evaluate communication outcomes, applying insights to drive continuous improvement and achieve service delivery objectives.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. If you believe you can bring value to our team and you meet some but not all criteria, we encourage you to apply.

Location? Flexible

Contractually, you can be based in any Cafcass office (travel to London office once a month - Gray's Inn Road).

We trust and empower colleagues to work in a hybrid way. We provide the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to work within our dedicated team.

Next steps / timelines

Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.

Closing date: Sunday 18 January 2026

Telephone interviews: Tuesday 27 January and Friday 30 January 2026

Final Interview: Friday 13 February 2026 In person, in London

If you have any queries or questions about the role you can contact the Hiring Manager: (Deputy Communications Manger). For any queries regarding the vacancy please contact (Resourcing Business Partner)

We look forward to receiving your application!

Be Their Voice

We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England.

Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 140,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.

Watch our video to find out we don't just listen to children's voices but we can be their voice.