Clinical Administrator

About our Clinical Team:
See the impact your admin and communication skills make. Every day.

At Princess Alice Hospice, you have the opportunity to make a satisfying, rewarding contribution for a great cause.

We re a friendly team committed to making a difference to the lives of patients, family, and friends through providing excellent clinical administration.

About the role:
We re looking for a full time / part time Clinical Administrator to support our busy multi-disciplinary teams in their day-to-day work with patients. This is an office based role.

A substantial part of the role also involves liaising with colleagues across Princess Alice Hospice, and being the first point of contact for patients, families, and their carers. We are looking for someone who can remain calm in often busy and demanding situations and act on and manage urgent information.

We re big enough to give you opportunities and training. But small enough for you to see the difference you make. As a team we will support you to grow and learn in your role with training, experience, and fantastic benefits.

About you:
You ll have an excellent phone manner, great organisational skills, accurate typing ability and attention to detail as well as working knowledge of computer systems and programmes including MS Office.

You ll feel comfortable liaising with a variety of people in a compassionate and considered manner. Ideally, you ll have previous administration or secretarial experience and you re looking for a role where you can add value and make a significant contribution to the lives of others.

If you re a dynamic and organised person who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!

Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days annual leave, plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time)
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Bupa Employee Assistance Programme
• access to Blue Light Card discount card
• access to our Group Pension Scheme
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you would like to hear more about this role please contact People Services.

Discover the difference you can be.

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.