Senior Household Claims Handler Bolton 26,500- 30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler Handling higher-complexity household claims from start to finish. Making confident judgement calls on cover, liability, and settlement. Guiding junior handlers and supporting quality checks. Working closely with suppliers and loss adjusters. Helping strengthen claims processes and best practice. What you need: Senior Household Claims Handler Household claims handling experience. Strong technical understanding and the ability to mentor others. Excellent communication and negotiation skills. Confident decision-maker with solid organisation. The offer: Senior Household Claims Handler A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications. How to apply: Senior Household Claims Handler Send your CV and we'll arrange a chat. Apply now.
Jan 05, 2026
Full time
Senior Household Claims Handler Bolton 26,500- 30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler Handling higher-complexity household claims from start to finish. Making confident judgement calls on cover, liability, and settlement. Guiding junior handlers and supporting quality checks. Working closely with suppliers and loss adjusters. Helping strengthen claims processes and best practice. What you need: Senior Household Claims Handler Household claims handling experience. Strong technical understanding and the ability to mentor others. Excellent communication and negotiation skills. Confident decision-maker with solid organisation. The offer: Senior Household Claims Handler A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications. How to apply: Senior Household Claims Handler Send your CV and we'll arrange a chat. Apply now.
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Jan 01, 2026
Full time
Senior TPPD Adjuster Up to 85,000 DOE Covering North West England / Scotland Full time / permanent Our client has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK's leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK. To complement our adjusting services, we also have our own dedicated building repair network, and provide specialist loss adjusting services in entertainment, events, and advertising. The Person As a TPPD Adjuster you will be at the heart of supporting and handling a mixed portfolio of PL TPPD claims, relating to commercial property. The role provides an invaluable opportunity for development within our Liability Injury and TPPD team with support from a professional and capable team. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines. Responsibilities Investigate and manage a portfolio of TPPD claims, including PL related. Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer. Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers. Negotiate an appropriate solution to the claim within the terms of the policy. Assess and provide a pragmatic view of issues and relevant solutions to complex claims Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions. Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate Establish and agree a communication plan with all interested parties. Calculate and approve interim payments, when appropriate and prepare interim reports. Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation. Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims. Ensure compliance with regulatory requirements at all times and highlight any contravention to the Risk and Compliance Manager. Competencies Proven technical competence and expertise in handling TPPD claims Detail orientated: Converting analysis into prelim and final report format Able to apply and demonstrate 'But If' principals during evaluation for informed decision making Ensuring and excellent standard of service through the lifecycle of the claim Proven decision-making skills, including quantum and repudiation Structured and organised approach, prioritising accordingly and mitigating risk of complaints Ensuring Client SLA's and quality standards are met Achievement of own performance targets Competent use of technology Personal Characteristics Pragmatic and measured under pressure Ability to demonstrate a prominent level of accurate diligence Proactively analyses and resolves complex issues An inquisitive and solution-based mindset Able to motivate, inspire and coach others with technical matters, when required Excellent prioritisation skills, with the ability to work to given targets Flexible approach - the job holder will be required to travel throughout the UK on occasions. Skills and Experience Extensive relevant TPPD adjusting experience Strong Client relationship building, report writing and communication skills Excellent customer service, organisational & planning skills Education and Qualifications Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards Interested in knowing more? CLICK APPLY.
Overview About Us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish. The Role IQUW's Professional Lines Division underwrites directors' and officers' liability insurance for public companies and various coverages for private and public financial institutions, including professional indemnity, D&O, and crime. These are classes of business which IQUW seeks to lead policies at primary and low excess attachments. The Senior Claims Handler will be responsible for the day-to-day management of the claims assigned, both on a lead and follow basis. The Senior Claims Handler will also be expected to provide some claims support to the Specialty Division, which includes Cyber, Crisis Management, Political Risk, Political Violence, Terrorism and War. IQUW expects the candidate to provide a high standard of service within a designated authority and in accordance with internal guidelines, market practices and relevant legal requirements. The ideal candidate will already have deep demonstrable experience and technical competence within the Lloyd's and/or London Market, handling direct or reinsurance claims. Such experience should include claims-file management skills together with excellent working knowledge of market systems and processes. IQUW's Claims Team further emphasises outstanding levels of customer service, both to internal and external stakeholders. Key Responsibilities Adjust, assess and manage assigned claims within a defined authority, including the identifying and triaging of claims' potential severity. Ensure coverage is accurately reviewed and that reserving is correctly set and maintained throughout a claim's life cycle. Ensure that claims are always handled proactively, with an organised approach to diary management, in accordance with IQUW's Claims Management Guidelines, Lloyd's standards and all regulatory and statutory requirements. Define file strategies and negotiate settlements in accordance with policy terms and conditions. Manage large and/or complex claims with attention to escalating correctly and referring appropriately where support or guidance is needed or required. Report on large losses expediently, both internally and to defined external stakeholders, including auditors and reinsurers. Support and collaborate closely with Professional Lines Underwriters, including attendance at regular team meetings, provision of claims-related information, support with policy wordings and endorsements, and attendance at pre-inception/renewal/claims review meetings, as required. Provide assistance to and collaborate with pricing and reserving actuaries, management information team, outwards reinsurance team, finance, and other internal stakeholders; Travel domestically or internationally, as required; Assist with reviews of vendor panels, claims audits and service-provider audits, and legal and/or claims studies. Support the Head of Claims by contributing to the claims strategies and the underpinning of infrastructure to meet the needs of IQUW, in line with growth plans. Engage in mentoring and coaching of more junior team members, including referral support. Work effectively with peers in shared functions within IQUW to provide seamless delivery of the company's objectives. Essential Qualifications, Skills and Experience Relevant experience in commercial / specialty insurance within the Lloyd's and/or London Market. Experience with or understanding of reinsurance. Extensive track record of managing lawyers, loss adjusters and other significant third-party service providers in relevant markets. Knowledge of key processes within the Lloyd's Market, including the applicable Lloyd's Lead Claims Arrangements and how it might affect IQUW's position and role on a given insurance policy. Experience in large loss management. Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities. Deep knowledge of the UK and US legal systems, with experience in US and Australian claims handling preferred. Experience in market meetings with insurers/reinsurers and service providers, and confidence in client and broker engagement. Exhibit an established peer network with brokers, other insurers and service providers. Ability to develop and maintain relationships internally and externally. Benefits Competitive Benchmarked Salary:Ensuring fair compensation aligned with industry standards. Generous Holiday Allowance:25 days of holiday each year. Discretionary Bonus Scheme:Rewarding exceptional performance. Employee Assistance Programme:Providing support for personal and professional challenges. Annual Holiday Buy:Option to purchase up to 3 additional days of holiday. Salary Sacrifice Benefits:Tax-efficient ways to access additional benefits. Annual Benefits Reviews:Regular evaluations to ensure the best offerings. Professional Development:Support for your Professional Qualifications, we're committed to your professional growth and will support you every step of the way. For full job description, please see here.
Jan 01, 2026
Full time
Overview About Us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish. The Role IQUW's Professional Lines Division underwrites directors' and officers' liability insurance for public companies and various coverages for private and public financial institutions, including professional indemnity, D&O, and crime. These are classes of business which IQUW seeks to lead policies at primary and low excess attachments. The Senior Claims Handler will be responsible for the day-to-day management of the claims assigned, both on a lead and follow basis. The Senior Claims Handler will also be expected to provide some claims support to the Specialty Division, which includes Cyber, Crisis Management, Political Risk, Political Violence, Terrorism and War. IQUW expects the candidate to provide a high standard of service within a designated authority and in accordance with internal guidelines, market practices and relevant legal requirements. The ideal candidate will already have deep demonstrable experience and technical competence within the Lloyd's and/or London Market, handling direct or reinsurance claims. Such experience should include claims-file management skills together with excellent working knowledge of market systems and processes. IQUW's Claims Team further emphasises outstanding levels of customer service, both to internal and external stakeholders. Key Responsibilities Adjust, assess and manage assigned claims within a defined authority, including the identifying and triaging of claims' potential severity. Ensure coverage is accurately reviewed and that reserving is correctly set and maintained throughout a claim's life cycle. Ensure that claims are always handled proactively, with an organised approach to diary management, in accordance with IQUW's Claims Management Guidelines, Lloyd's standards and all regulatory and statutory requirements. Define file strategies and negotiate settlements in accordance with policy terms and conditions. Manage large and/or complex claims with attention to escalating correctly and referring appropriately where support or guidance is needed or required. Report on large losses expediently, both internally and to defined external stakeholders, including auditors and reinsurers. Support and collaborate closely with Professional Lines Underwriters, including attendance at regular team meetings, provision of claims-related information, support with policy wordings and endorsements, and attendance at pre-inception/renewal/claims review meetings, as required. Provide assistance to and collaborate with pricing and reserving actuaries, management information team, outwards reinsurance team, finance, and other internal stakeholders; Travel domestically or internationally, as required; Assist with reviews of vendor panels, claims audits and service-provider audits, and legal and/or claims studies. Support the Head of Claims by contributing to the claims strategies and the underpinning of infrastructure to meet the needs of IQUW, in line with growth plans. Engage in mentoring and coaching of more junior team members, including referral support. Work effectively with peers in shared functions within IQUW to provide seamless delivery of the company's objectives. Essential Qualifications, Skills and Experience Relevant experience in commercial / specialty insurance within the Lloyd's and/or London Market. Experience with or understanding of reinsurance. Extensive track record of managing lawyers, loss adjusters and other significant third-party service providers in relevant markets. Knowledge of key processes within the Lloyd's Market, including the applicable Lloyd's Lead Claims Arrangements and how it might affect IQUW's position and role on a given insurance policy. Experience in large loss management. Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities. Deep knowledge of the UK and US legal systems, with experience in US and Australian claims handling preferred. Experience in market meetings with insurers/reinsurers and service providers, and confidence in client and broker engagement. Exhibit an established peer network with brokers, other insurers and service providers. Ability to develop and maintain relationships internally and externally. Benefits Competitive Benchmarked Salary:Ensuring fair compensation aligned with industry standards. Generous Holiday Allowance:25 days of holiday each year. Discretionary Bonus Scheme:Rewarding exceptional performance. Employee Assistance Programme:Providing support for personal and professional challenges. Annual Holiday Buy:Option to purchase up to 3 additional days of holiday. Salary Sacrifice Benefits:Tax-efficient ways to access additional benefits. Annual Benefits Reviews:Regular evaluations to ensure the best offerings. Professional Development:Support for your Professional Qualifications, we're committed to your professional growth and will support you every step of the way. For full job description, please see here.
Overview About Us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish. The Role IQUW's Professional Lines Division underwrites directors' and officers' liability insurance for public companies and various coverages for private and public financial institutions, including professional indemnity, D&O, and crime. These are classes of business which IQUW seeks to lead policies at primary and low excess attachments. The Senior Claims Handler will be responsible for the day-to-day management of the claims assigned, both on a lead and follow basis. The Senior Claims Handler will also be expected to provide some claims support to the Specialty Division, which includes Cyber, Crisis Management, Political Risk, Political Violence, Terrorism and War. IQUW expects the candidate to provide a high standard of service within a designated authority and in accordance with internal guidelines, market practices and relevant legal requirements. The ideal candidate will already have deep demonstrable experience and technical competence within the Lloyd's and/or London Market, handling direct or reinsurance claims. Such experience should include claims-file management skills together with excellent working knowledge of market systems and processes. IQUW's Claims Team further emphasises outstanding levels of customer service, both to internal and external stakeholders. Key Responsibilities Adjust, assess and manage assigned claims within a defined authority, including the identifying and triaging of claims' potential severity. Ensure coverage is accurately reviewed and that reserving is correctly set and maintained throughout a claim's life cycle. Ensure that claims are always handled proactively, with an organised approach to diary management, in accordance with IQUW's Claims Management Guidelines, Lloyd's standards and all regulatory and statutory requirements. Define file strategies and negotiate settlements in accordance with policy terms and conditions. Manage large and/or complex claims with attention to escalating correctly and referring appropriately where support or guidance is needed or required. Report on large losses expediently, both internally and to defined external stakeholders, including auditors and reinsurers. Support and collaborate closely with Professional Lines Underwriters, including attendance at regular team meetings, provision of claims-related information, support with policy wordings and endorsements, and attendance at pre-inception/renewal/claims review meetings, as required. Provide assistance to and collaborate with pricing and reserving actuaries, management information team, outwards reinsurance team, finance, and other internal stakeholders; Travel domestically or internationally, as required; Assist with reviews of vendor panels, claims audits and service-provider audits, and legal and/or claims studies. Support the Head of Claims by contributing to the claims strategies and the underpinning of infrastructure to meet the needs of IQUW, in line with growth plans. Engage in mentoring and coaching of more junior team members, including referral support. Work effectively with peers in shared functions within IQUW to provide seamless delivery of the company's objectives. Essential Qualifications, Skills and Experience Relevant experience in commercial / specialty insurance within the Lloyd's and/or London Market. Experience with or understanding of reinsurance. Extensive track record of managing lawyers, loss adjusters and other significant third-party service providers in relevant markets. Knowledge of key processes within the Lloyd's Market, including the applicable Lloyd's Lead Claims Arrangements and how it might affect IQUW's position and role on a given insurance policy. Experience in large loss management. Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities. Deep knowledge of the UK and US legal systems, with experience in US and Australian claims handling preferred. Experience in market meetings with insurers/reinsurers and service providers, and confidence in client and broker engagement. Exhibit an established peer network with brokers, other insurers and service providers. Ability to develop and maintain relationships internally and externally. Benefits Competitive Benchmarked Salary:Ensuring fair compensation aligned with industry standards. Generous Holiday Allowance:25 days of holiday each year. Discretionary Bonus Scheme:Rewarding exceptional performance. Employee Assistance Programme:Providing support for personal and professional challenges. Annual Holiday Buy:Option to purchase up to 3 additional days of holiday. Salary Sacrifice Benefits:Tax-efficient ways to access additional benefits. Annual Benefits Reviews:Regular evaluations to ensure the best offerings. Professional Development:Support for your Professional Qualifications, we're committed to your professional growth and will support you every step of the way. For full job description, please see here.
Jan 01, 2026
Full time
Overview About Us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We're all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish. The Role IQUW's Professional Lines Division underwrites directors' and officers' liability insurance for public companies and various coverages for private and public financial institutions, including professional indemnity, D&O, and crime. These are classes of business which IQUW seeks to lead policies at primary and low excess attachments. The Senior Claims Handler will be responsible for the day-to-day management of the claims assigned, both on a lead and follow basis. The Senior Claims Handler will also be expected to provide some claims support to the Specialty Division, which includes Cyber, Crisis Management, Political Risk, Political Violence, Terrorism and War. IQUW expects the candidate to provide a high standard of service within a designated authority and in accordance with internal guidelines, market practices and relevant legal requirements. The ideal candidate will already have deep demonstrable experience and technical competence within the Lloyd's and/or London Market, handling direct or reinsurance claims. Such experience should include claims-file management skills together with excellent working knowledge of market systems and processes. IQUW's Claims Team further emphasises outstanding levels of customer service, both to internal and external stakeholders. Key Responsibilities Adjust, assess and manage assigned claims within a defined authority, including the identifying and triaging of claims' potential severity. Ensure coverage is accurately reviewed and that reserving is correctly set and maintained throughout a claim's life cycle. Ensure that claims are always handled proactively, with an organised approach to diary management, in accordance with IQUW's Claims Management Guidelines, Lloyd's standards and all regulatory and statutory requirements. Define file strategies and negotiate settlements in accordance with policy terms and conditions. Manage large and/or complex claims with attention to escalating correctly and referring appropriately where support or guidance is needed or required. Report on large losses expediently, both internally and to defined external stakeholders, including auditors and reinsurers. Support and collaborate closely with Professional Lines Underwriters, including attendance at regular team meetings, provision of claims-related information, support with policy wordings and endorsements, and attendance at pre-inception/renewal/claims review meetings, as required. Provide assistance to and collaborate with pricing and reserving actuaries, management information team, outwards reinsurance team, finance, and other internal stakeholders; Travel domestically or internationally, as required; Assist with reviews of vendor panels, claims audits and service-provider audits, and legal and/or claims studies. Support the Head of Claims by contributing to the claims strategies and the underpinning of infrastructure to meet the needs of IQUW, in line with growth plans. Engage in mentoring and coaching of more junior team members, including referral support. Work effectively with peers in shared functions within IQUW to provide seamless delivery of the company's objectives. Essential Qualifications, Skills and Experience Relevant experience in commercial / specialty insurance within the Lloyd's and/or London Market. Experience with or understanding of reinsurance. Extensive track record of managing lawyers, loss adjusters and other significant third-party service providers in relevant markets. Knowledge of key processes within the Lloyd's Market, including the applicable Lloyd's Lead Claims Arrangements and how it might affect IQUW's position and role on a given insurance policy. Experience in large loss management. Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities. Deep knowledge of the UK and US legal systems, with experience in US and Australian claims handling preferred. Experience in market meetings with insurers/reinsurers and service providers, and confidence in client and broker engagement. Exhibit an established peer network with brokers, other insurers and service providers. Ability to develop and maintain relationships internally and externally. Benefits Competitive Benchmarked Salary:Ensuring fair compensation aligned with industry standards. Generous Holiday Allowance:25 days of holiday each year. Discretionary Bonus Scheme:Rewarding exceptional performance. Employee Assistance Programme:Providing support for personal and professional challenges. Annual Holiday Buy:Option to purchase up to 3 additional days of holiday. Salary Sacrifice Benefits:Tax-efficient ways to access additional benefits. Annual Benefits Reviews:Regular evaluations to ensure the best offerings. Professional Development:Support for your Professional Qualifications, we're committed to your professional growth and will support you every step of the way. For full job description, please see here.
National African-American Insurance Association (NAAIA)
City, Manchester
We are seeking a talented individual to join our Claims Consulting practice within Marsh Advisory. This role can be based in our Manchester, Birmingham or London Office. It is a hybrid role that has a requirement of working at least three days a week in the office. Some additional business travel will be required. The role: Claims Project Consultant This is a project role focused on the delivery of claims projects targeting a reduced cost of claim for Marsh clients. Your work will support prevention of incidents, better defence of claims, manage claims more effectively, manage claim vendors and TPAs, and help develop and train client personnel. The work will also network with internal customers and promote our proposition to the wider Marsh business to help achieve business growth. Primarily, the work centres around motor and liability claims for UK based clients. The successful candidate will need to build and maintain an excellent rapport with both our clients and colleagues across Marsh. We already have an excellent collaborative team culture with experienced consultants assisting others with knowledge and project work and we promote cross functional working enabling excellent development and ongoing career opportunities. We will count on you to: Work in conjunction with the Claims Consulting Leader to deliver high quality and consistent project output which meets client/project objectives and is delivered on time. Attend client and Marsh office visits. Identify and facilitate a pipeline of sales opportunities of effective risk management solutions for clients across Motor and Casualty risks. Work closely with internal stakeholders to ensure all tasks relating to Consulting work are dealt with promptly and with accuracy. Drive claims product development and the promotion of Marsh solutions to both clients and Insurers. Provide project support on claims matters such as process streamlining, identification of cost leakage, auditing of suppliers, benchmarking, claims cost reduction, training and supplier review/appointment, risk management and claim prevention/reduction strategies. Deliver industry material and coaching advice to client workforce. Develop a strong working relationship with Claims Executives, Client Executives, Clients, and Insurers. What you need to have: Legal / Insurance Claims industry experience with a focus on Motor and Liability Claims. Claims background and knowledge of cross class claims handling. Ability to work as part of a team and within a collaborative environment. Ability to take ownership of own projects to meet timescales and budgets. Solution focus to enable recommendations to impact clients senior leadership teams and policy. Confident communicator and presenter. Ability to influence and build relationships. What makes you stand out? Legal / Adjuster / Insurer Background. ACII Qualification or equivalent. Organisational Skills. Excellent Project Management Skills. Report Writing Skills. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Jan 01, 2026
Full time
We are seeking a talented individual to join our Claims Consulting practice within Marsh Advisory. This role can be based in our Manchester, Birmingham or London Office. It is a hybrid role that has a requirement of working at least three days a week in the office. Some additional business travel will be required. The role: Claims Project Consultant This is a project role focused on the delivery of claims projects targeting a reduced cost of claim for Marsh clients. Your work will support prevention of incidents, better defence of claims, manage claims more effectively, manage claim vendors and TPAs, and help develop and train client personnel. The work will also network with internal customers and promote our proposition to the wider Marsh business to help achieve business growth. Primarily, the work centres around motor and liability claims for UK based clients. The successful candidate will need to build and maintain an excellent rapport with both our clients and colleagues across Marsh. We already have an excellent collaborative team culture with experienced consultants assisting others with knowledge and project work and we promote cross functional working enabling excellent development and ongoing career opportunities. We will count on you to: Work in conjunction with the Claims Consulting Leader to deliver high quality and consistent project output which meets client/project objectives and is delivered on time. Attend client and Marsh office visits. Identify and facilitate a pipeline of sales opportunities of effective risk management solutions for clients across Motor and Casualty risks. Work closely with internal stakeholders to ensure all tasks relating to Consulting work are dealt with promptly and with accuracy. Drive claims product development and the promotion of Marsh solutions to both clients and Insurers. Provide project support on claims matters such as process streamlining, identification of cost leakage, auditing of suppliers, benchmarking, claims cost reduction, training and supplier review/appointment, risk management and claim prevention/reduction strategies. Deliver industry material and coaching advice to client workforce. Develop a strong working relationship with Claims Executives, Client Executives, Clients, and Insurers. What you need to have: Legal / Insurance Claims industry experience with a focus on Motor and Liability Claims. Claims background and knowledge of cross class claims handling. Ability to work as part of a team and within a collaborative environment. Ability to take ownership of own projects to meet timescales and budgets. Solution focus to enable recommendations to impact clients senior leadership teams and policy. Confident communicator and presenter. Ability to influence and build relationships. What makes you stand out? Legal / Adjuster / Insurer Background. ACII Qualification or equivalent. Organisational Skills. Excellent Project Management Skills. Report Writing Skills. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
