Sewell Wallis are currently working with a brilliant, well-established business looking to appoint an HR Manager to their team for a 9 month fixed term contract. You must be available to start immediately. The HR Manager is a true generalist role that will provide day to day operational guidance and advisory support to enable effective people management & people practices across all levels of the business, adding value to the business that you support. Reporting to the HR Business Partner, this role offers a vast variety of tasks and responsibilities, often changing day to day and is undoubtedly demanding. What will you be doing? Responsible for providing stakeholders with guidance, coaching and advisory support on complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, TUPE Transfers and redundancy. As well as, on occasion, managing these processes directly. Provide first line HR support, advice and coaching to designated client groups on the full life cycle of HR issues. Assisting line managers to understand and implement policies and procedures. Providing accurate, meaningful and insightful management information to stakeholders, identifying the opportunity to add value by recognising trends and patterns. Promoting equity and diversity as part of the culture of the business. Managing the review of HR policies & Contracts of Employment to ensure they are fit for purpose and meet legal and regulatory requirements, including producing toolkits and guidance documents for our line management population. Liaising with the HR Service Centre, acting as an escalation point. What skills are we looking for? Experience in a similar HR Manager level role with strong ER experience. CIPD qualified (desirable). Personable with strong communication and relationship-building capabilities across all levels of the business. What's on offer? Hybrid working. Flexible working. Excellent employee benefits. Please send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 07, 2026
Contractor
Sewell Wallis are currently working with a brilliant, well-established business looking to appoint an HR Manager to their team for a 9 month fixed term contract. You must be available to start immediately. The HR Manager is a true generalist role that will provide day to day operational guidance and advisory support to enable effective people management & people practices across all levels of the business, adding value to the business that you support. Reporting to the HR Business Partner, this role offers a vast variety of tasks and responsibilities, often changing day to day and is undoubtedly demanding. What will you be doing? Responsible for providing stakeholders with guidance, coaching and advisory support on complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, TUPE Transfers and redundancy. As well as, on occasion, managing these processes directly. Provide first line HR support, advice and coaching to designated client groups on the full life cycle of HR issues. Assisting line managers to understand and implement policies and procedures. Providing accurate, meaningful and insightful management information to stakeholders, identifying the opportunity to add value by recognising trends and patterns. Promoting equity and diversity as part of the culture of the business. Managing the review of HR policies & Contracts of Employment to ensure they are fit for purpose and meet legal and regulatory requirements, including producing toolkits and guidance documents for our line management population. Liaising with the HR Service Centre, acting as an escalation point. What skills are we looking for? Experience in a similar HR Manager level role with strong ER experience. CIPD qualified (desirable). Personable with strong communication and relationship-building capabilities across all levels of the business. What's on offer? Hybrid working. Flexible working. Excellent employee benefits. Please send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
A leading name within the insurance industry is looking to appoint a Broker Relationship/ Sales Manager to develop and maintain sales through broker distributionchannels covering the South East regions from Worcester down to Cornwall and the South Coast as well as South Wales. The Broker Relationship/ Sales Manager will focus on account profitability as well as GWP and will take a strategic view o click apply for full job details
Jan 07, 2026
Full time
A leading name within the insurance industry is looking to appoint a Broker Relationship/ Sales Manager to develop and maintain sales through broker distributionchannels covering the South East regions from Worcester down to Cornwall and the South Coast as well as South Wales. The Broker Relationship/ Sales Manager will focus on account profitability as well as GWP and will take a strategic view o click apply for full job details
Business Centre Manager Location: HOOK Contract Type: Permanent Working Pattern: Full Time Salary: 30,000 Are you ready to take on an exciting challenge in the heart of a thriving business community? Our client, is seeking a dynamic Business Centre Manager to join their team! This is a rare opportunity to play a vital role in managing a vibrant business centre while delivering exceptional service to our diverse clientele. About the Role: As the Business Centre Manager, you will be at the forefront of creating an outstanding experience for our licensees. Your responsibilities will include: Customer Service Excellence: Provide top-notch support to all licensees, ensuring their needs are met for a productive and successful business environment. Vendor Management: Monitor and manage supplier and contractor renewals, including but not limited to Buildings Insurance, Energy providers, and refuse collection. Collaborate with the Finance Director to secure the best prices. Building Oversight: Ensure that all building services, such as Emergency Lighting, Alarms, and Boiler maintenance, are performed timely and efficiently. Marketing Management: Oversee the marketing of lettable space, including liaising with commercial agents, arranging viewings, local advertising, promotions, and contract negotiations. Social Media Presence: Manage and enhance our social media platforms and website to keep our brand vibrant and engaging. Client Onboarding: Ensure a seamless move-in process for new clients, addressing all expectations from furniture to telephony requirements. Internal Coordination: Handle any internal office moves with precision and care. Contractor Relations: Develop and maintain strong working relationships with contractors to ensure efficient and cost-effective maintenance services. Financial Administration: Raise monthly client invoices and manage supplier invoices, alongside bank and accounting reconciliations using Sage 50. Health & Safety Compliance: Collaborate with Health & Safety Officers to ensure the building complies with all regulations and standards for H&S and Fire Risk Assessment. What We're Looking For: Strong leadership and interpersonal skills Exceptional customer service mindset Experience in facilities management or a similar role Proficient in financial administration and invoicing Familiarity with social media management Ability to multitask in a fast-paced environment Why Join Us? Be part of a vibrant community that values innovation and collaboration. Enjoy a competitive salary of 30,000 and the opportunity for personal and professional growth. Work in a supportive environment where your contributions are recognised and appreciated. Ready to Make an Impact? If you are enthusiastic about delivering exceptional service and thrive in a dynamic work environment, we want to hear from you! Take the next step in your career and apply today for the Business Centre Manager position. Join us in building a fantastic community where businesses can flourish. Your future starts here! Apply Now! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 07, 2026
Full time
Business Centre Manager Location: HOOK Contract Type: Permanent Working Pattern: Full Time Salary: 30,000 Are you ready to take on an exciting challenge in the heart of a thriving business community? Our client, is seeking a dynamic Business Centre Manager to join their team! This is a rare opportunity to play a vital role in managing a vibrant business centre while delivering exceptional service to our diverse clientele. About the Role: As the Business Centre Manager, you will be at the forefront of creating an outstanding experience for our licensees. Your responsibilities will include: Customer Service Excellence: Provide top-notch support to all licensees, ensuring their needs are met for a productive and successful business environment. Vendor Management: Monitor and manage supplier and contractor renewals, including but not limited to Buildings Insurance, Energy providers, and refuse collection. Collaborate with the Finance Director to secure the best prices. Building Oversight: Ensure that all building services, such as Emergency Lighting, Alarms, and Boiler maintenance, are performed timely and efficiently. Marketing Management: Oversee the marketing of lettable space, including liaising with commercial agents, arranging viewings, local advertising, promotions, and contract negotiations. Social Media Presence: Manage and enhance our social media platforms and website to keep our brand vibrant and engaging. Client Onboarding: Ensure a seamless move-in process for new clients, addressing all expectations from furniture to telephony requirements. Internal Coordination: Handle any internal office moves with precision and care. Contractor Relations: Develop and maintain strong working relationships with contractors to ensure efficient and cost-effective maintenance services. Financial Administration: Raise monthly client invoices and manage supplier invoices, alongside bank and accounting reconciliations using Sage 50. Health & Safety Compliance: Collaborate with Health & Safety Officers to ensure the building complies with all regulations and standards for H&S and Fire Risk Assessment. What We're Looking For: Strong leadership and interpersonal skills Exceptional customer service mindset Experience in facilities management or a similar role Proficient in financial administration and invoicing Familiarity with social media management Ability to multitask in a fast-paced environment Why Join Us? Be part of a vibrant community that values innovation and collaboration. Enjoy a competitive salary of 30,000 and the opportunity for personal and professional growth. Work in a supportive environment where your contributions are recognised and appreciated. Ready to Make an Impact? If you are enthusiastic about delivering exceptional service and thrive in a dynamic work environment, we want to hear from you! Take the next step in your career and apply today for the Business Centre Manager position. Join us in building a fantastic community where businesses can flourish. Your future starts here! Apply Now! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The role reports to the Balance Sheet Reporting & Control Manager- as part of the wider Group finance team. You would have coaching responsibilities for 2 team members. This currently would be an assistant accountant and a graduate. A great role for an individual looking to make a first move into industry or an individual who has audit or management accounts experience click apply for full job details
Jan 07, 2026
Contractor
The role reports to the Balance Sheet Reporting & Control Manager- as part of the wider Group finance team. You would have coaching responsibilities for 2 team members. This currently would be an assistant accountant and a graduate. A great role for an individual looking to make a first move into industry or an individual who has audit or management accounts experience click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Leeds . The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given
Jan 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Leeds . The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given
Our client is looking for an Installation Coordinator to work within their successful and exciting company. You will work alongside the Installation Coordination Manager and book in the installations of displays, plan in advance, coordinate and time installations. You will ideally have an interest in design or print and superb admin, organisational and interpersonal skills. Any accounts administration experience or knowledge will be very useful as you will also be involved with checking quotes and invoicing. You will also be happy to assist in other areas such as order processing and procurement administration. Experience in any of these areas will be a distinct advantage. It is essential that you have very strong Excel skils, experience of using CRM systems, diary management and scheduling experience. This is a Maternity Contract, for 12 - 18 months. The ideal candidate will be able to start work immediately. 40 hours per week Monday - Friday £27 -28.000P.A.
Jan 07, 2026
Contractor
Our client is looking for an Installation Coordinator to work within their successful and exciting company. You will work alongside the Installation Coordination Manager and book in the installations of displays, plan in advance, coordinate and time installations. You will ideally have an interest in design or print and superb admin, organisational and interpersonal skills. Any accounts administration experience or knowledge will be very useful as you will also be involved with checking quotes and invoicing. You will also be happy to assist in other areas such as order processing and procurement administration. Experience in any of these areas will be a distinct advantage. It is essential that you have very strong Excel skils, experience of using CRM systems, diary management and scheduling experience. This is a Maternity Contract, for 12 - 18 months. The ideal candidate will be able to start work immediately. 40 hours per week Monday - Friday £27 -28.000P.A.
Legal Cashier / Accounts Assistant (Part-time) Location: Stony Stratford Salary: £23K Hours:Part-time We are seeking an experienced Legal Cashier / Accounts assistant to work alongside Accounts Practice Manager with the day-to-day running of the accounts department and to cover their role in their absence click apply for full job details
Jan 07, 2026
Full time
Legal Cashier / Accounts Assistant (Part-time) Location: Stony Stratford Salary: £23K Hours:Part-time We are seeking an experienced Legal Cashier / Accounts assistant to work alongside Accounts Practice Manager with the day-to-day running of the accounts department and to cover their role in their absence click apply for full job details
Customer Care Account Manager Yeovil £27,000-£28,000 per annum + career progression Monday - Friday + alternate Saturday mornings Permanent Introduction Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent
Jan 07, 2026
Full time
Customer Care Account Manager Yeovil £27,000-£28,000 per annum + career progression Monday - Friday + alternate Saturday mornings Permanent Introduction Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent
Finance Manager Location: South Liverpool Salary: £45,000-£55,000 + bonus If you're a qualified Finance Manager / Management Accountant looking to accelerate your career within a rapidly expanding organisation, this is an excellent opportunity to step into a role offering real ownership, pace, and progression. This business is scaling quickly, and the finance team is central to enabling that growth,
Jan 07, 2026
Full time
Finance Manager Location: South Liverpool Salary: £45,000-£55,000 + bonus If you're a qualified Finance Manager / Management Accountant looking to accelerate your career within a rapidly expanding organisation, this is an excellent opportunity to step into a role offering real ownership, pace, and progression. This business is scaling quickly, and the finance team is central to enabling that growth,
As Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future. Be Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. A proven track record of performance management, able to lead teams to deliver results at pace. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Everyone's welcome! We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today. Job Info Job Identification 113768 Job Category Retail Posting Date 12/04/2025, 02:04 PM Apply Before 12/18/2025, 11:59 PM Job Schedule Full time Job Shift Flexible Locations 33 Calverley Road, Tunbridge Wells, Kent, TN1 2TX, GB
Jan 07, 2026
Full time
As Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future. Be Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. A proven track record of performance management, able to lead teams to deliver results at pace. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Everyone's welcome! We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today. Job Info Job Identification 113768 Job Category Retail Posting Date 12/04/2025, 02:04 PM Apply Before 12/18/2025, 11:59 PM Job Schedule Full time Job Shift Flexible Locations 33 Calverley Road, Tunbridge Wells, Kent, TN1 2TX, GB
Job Summary Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life cycle management, including prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients. They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level. Work Location Hybrid Key Responsibilities Meet and exceed monthly sales quota through outbound/inbound leads strategically selling the company's various propositions to new prospects in a consultative manner. Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via "SalesForce"). Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customization would be required. Develop and maintain a clear understanding of your prospects business needs and how Rackspace's solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions. Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement. Engage with channel partners to find and develop new opportunities. Responsible for adhering to company security policies and procedure as directed. Monthly target achieved through successful execution of sales leads and account penetration. Typical duration of sales cycles should be 2 6 months. KPIs, documentation, process tracked via Qualifications Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS). Must have experience selling professional services. Must have a proven track record in new business development. Educated to degree level or equivalent and/or relevant commercial experience. Moderate negotiation skills. Communication skills. Accurate forecasting skills. Consultative sales approach selling the value proposition. IT Manager/Director and C Level Players with leadership support. Discover your inner Racker: Racker Life About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end to end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Jan 07, 2026
Full time
Job Summary Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life cycle management, including prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients. They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level. Work Location Hybrid Key Responsibilities Meet and exceed monthly sales quota through outbound/inbound leads strategically selling the company's various propositions to new prospects in a consultative manner. Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via "SalesForce"). Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customization would be required. Develop and maintain a clear understanding of your prospects business needs and how Rackspace's solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions. Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement. Engage with channel partners to find and develop new opportunities. Responsible for adhering to company security policies and procedure as directed. Monthly target achieved through successful execution of sales leads and account penetration. Typical duration of sales cycles should be 2 6 months. KPIs, documentation, process tracked via Qualifications Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS). Must have experience selling professional services. Must have a proven track record in new business development. Educated to degree level or equivalent and/or relevant commercial experience. Moderate negotiation skills. Communication skills. Accurate forecasting skills. Consultative sales approach selling the value proposition. IT Manager/Director and C Level Players with leadership support. Discover your inner Racker: Racker Life About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end to end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager. In this role, you will have the opportunity to greatly impact the success of our clients by ensuring they maximize the value from our products. Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction. Through a data-driven approach, you'll manage customer relationships, facilitate solutions, and support operational excellence. This position requires a proactive mindset and the ability to adapt strategies based on customer feedback and insights, ultimately fostering a community of success and advocacy. Accountabilities Align with internal teams on customers' business priorities and strategies. Utilize a data-driven approach to adapt customer success plans and timelines. Drive resolution of blockers while accelerating solution implementation. Coordinate internal teams to support customer success and business outcomes. Manage operational processes ensuring customer health and compliance. Act as the voice of the customer across internal teams and advocate for their needs. Encourage customer participation in relevant communities and programs. Requirements 5+ years of experience in customer success management or related fields. Strong analytical skills to work with data-driven strategies. Experience in change management and/or technology adoption. Ability to travel up to 25% for client needs. Experience with CRM tools like Salesforce or similar. Demonstrable ability to manage ambiguity and adapt in dynamic environments. Benefits Remote-first work culture that prioritizes flexibility. Competitive compensation and benefits package. Generous learning and professional growth opportunities. Supportive environment that fosters diversity and inclusion. Opportunity to collaborate with forward-thinking teams and influence change. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 07, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager. In this role, you will have the opportunity to greatly impact the success of our clients by ensuring they maximize the value from our products. Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction. Through a data-driven approach, you'll manage customer relationships, facilitate solutions, and support operational excellence. This position requires a proactive mindset and the ability to adapt strategies based on customer feedback and insights, ultimately fostering a community of success and advocacy. Accountabilities Align with internal teams on customers' business priorities and strategies. Utilize a data-driven approach to adapt customer success plans and timelines. Drive resolution of blockers while accelerating solution implementation. Coordinate internal teams to support customer success and business outcomes. Manage operational processes ensuring customer health and compliance. Act as the voice of the customer across internal teams and advocate for their needs. Encourage customer participation in relevant communities and programs. Requirements 5+ years of experience in customer success management or related fields. Strong analytical skills to work with data-driven strategies. Experience in change management and/or technology adoption. Ability to travel up to 25% for client needs. Experience with CRM tools like Salesforce or similar. Demonstrable ability to manage ambiguity and adapt in dynamic environments. Benefits Remote-first work culture that prioritizes flexibility. Competitive compensation and benefits package. Generous learning and professional growth opportunities. Supportive environment that fosters diversity and inclusion. Opportunity to collaborate with forward-thinking teams and influence change. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary : 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Jan 07, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary : 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Join us as an AVP software engineer - public cloud and be involved in building out of our public cloud platform and related project. The ideal candidate would be a strong software engineer with public cloud exposure, keen to learn and grow within the public cloud space. To be successful as an AVP software engineer - public cloud, you should have: Public Cloud Experience services including application hosting patterns (AWS, Azure) Proven experience as a python software engineer within financial services or a large entity Proven experience in development of applications, API's and integrations for Public Cloud Services (Python, Java etc) Experience with Git and pipelines including tools like Gitlab, Jenkins, Ansible etc Some other highly valued skills may include: Experience with scripting Languages such as Bash / PowerShell Experience using Secure Application Development Frameworks and implementation in a production environment Experience with Test Automation Frameworks and implementation You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of either our Glasgow Campus or Knutsford Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 07, 2026
Full time
Join us as an AVP software engineer - public cloud and be involved in building out of our public cloud platform and related project. The ideal candidate would be a strong software engineer with public cloud exposure, keen to learn and grow within the public cloud space. To be successful as an AVP software engineer - public cloud, you should have: Public Cloud Experience services including application hosting patterns (AWS, Azure) Proven experience as a python software engineer within financial services or a large entity Proven experience in development of applications, API's and integrations for Public Cloud Services (Python, Java etc) Experience with Git and pipelines including tools like Gitlab, Jenkins, Ansible etc Some other highly valued skills may include: Experience with scripting Languages such as Bash / PowerShell Experience using Secure Application Development Frameworks and implementation in a production environment Experience with Test Automation Frameworks and implementation You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of either our Glasgow Campus or Knutsford Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Harper May is partnering with a fast-growing and innovative Media & Events company that has recently completed a major acquisition, reinforcing its position as one of the UK's most dynamic players in the sector. With ambitious plans to expand into new markets over the next five years, the business is now seeking an experienced FP&A Manager to help shape financial strategy and support ongoing commercial success. Role Overview The FP&A Manager will work closely with senior leadership to deliver robust financial planning, accurate forecasting, and insightful analysis. This role will play a central part in driving efficiency, profitability, and long term business growth during a pivotal stage in the company's development. Key Responsibilities Support the development of medium and long term financial plans in collaboration with senior leadership Lead budgeting processes and ensure alignment across departments Provide insightful analysis on market trends, competitor activity, and performance drivers Deliver monthly forecasting and financial reporting across revenue, cost, and margin metrics Manage and develop a team of four, including finance and purchasing functions Conduct margin analysis to support commercial and operational decision making Support finance systems reporting; experience with SAP, F&B Shop, or Opera is desirable Key Requirements Qualified accountant (ACA / ACCA / CIMA) Proven experience in an FP&A leadership role, ideally within media, events, or a fast paced commercial environment Advanced Excel and financial modelling skills Strong analytical and commercial acumen Excellent communication and stakeholder engagement skills Well organised with a hands on and proactive approach
Jan 07, 2026
Full time
Harper May is partnering with a fast-growing and innovative Media & Events company that has recently completed a major acquisition, reinforcing its position as one of the UK's most dynamic players in the sector. With ambitious plans to expand into new markets over the next five years, the business is now seeking an experienced FP&A Manager to help shape financial strategy and support ongoing commercial success. Role Overview The FP&A Manager will work closely with senior leadership to deliver robust financial planning, accurate forecasting, and insightful analysis. This role will play a central part in driving efficiency, profitability, and long term business growth during a pivotal stage in the company's development. Key Responsibilities Support the development of medium and long term financial plans in collaboration with senior leadership Lead budgeting processes and ensure alignment across departments Provide insightful analysis on market trends, competitor activity, and performance drivers Deliver monthly forecasting and financial reporting across revenue, cost, and margin metrics Manage and develop a team of four, including finance and purchasing functions Conduct margin analysis to support commercial and operational decision making Support finance systems reporting; experience with SAP, F&B Shop, or Opera is desirable Key Requirements Qualified accountant (ACA / ACCA / CIMA) Proven experience in an FP&A leadership role, ideally within media, events, or a fast paced commercial environment Advanced Excel and financial modelling skills Strong analytical and commercial acumen Excellent communication and stakeholder engagement skills Well organised with a hands on and proactive approach
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train s global fundraising strategy. Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required. Reports To : UK Fundraising Director General Responsibilities: Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation Line-manage the Database Manager and Supporter Experience Officer Develop engaging donor acquisition and retention campaigns Utilise data to inform and strategically target key donor segments Create and execute direct communications to our valued supporters Ensure all offline direct marketing campaigns are completed on time and within budget Management of all campaign delivery, including post analysis Reporting to senior stakeholders on performance of the offline individual giving programme Specific Responsibilities: Direct Mail Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control Effectively manage external agency partners and provide strategic direction on all direct mail campaigns Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns DRTV Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including: Set-up of inbound telemarketing and SMS with telemarketing agency Manage creative review and development Manage weekly performance review and provide updates and recommendations to vendor Review and approve media buying plans Manage source code assignment and upload to database Management of external creative, media and contact centre agencies Strategic planning, performance monitoring and reporting Sustainer Program Manage all monthly Direct Debit and other regular individual donations Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts Other Duties Working with external agencies, develop effective testing methodology to inform long-term investment decisions Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts) Approve cost estimates and media plans ensuring spend to budget across all campaigns Build and manage the offline individual giving programme budget across all channels Manage all invoice processing and complete monthly accruals for Finance Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer. Required Education and Experience: 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels Bachelor s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Skilled with modern and traditional marketing and fundraising channels Strong analytical skills with the ability to use data to drive decision-making Able to take ownership of a process and to use problem solving skills to resolve issues. Fluency in a donor CRM, experience with Salesforce preferred Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams Excellent people-management skills with the ability to coach and line manage staff Excellent project manager who is extremely detail-oriented with strong organisational and time management skills. Experience of managing creative agencies, printers and external agencies Ability to communicate the impact of marketing efforts with data Able to function both independently and as part of a global team. Familiar with the MS Office Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £50-£55K Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Jan 07, 2026
Full time
About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we re just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train s global fundraising strategy. Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries. This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required. Reports To : UK Fundraising Director General Responsibilities: Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation Line-manage the Database Manager and Supporter Experience Officer Develop engaging donor acquisition and retention campaigns Utilise data to inform and strategically target key donor segments Create and execute direct communications to our valued supporters Ensure all offline direct marketing campaigns are completed on time and within budget Management of all campaign delivery, including post analysis Reporting to senior stakeholders on performance of the offline individual giving programme Specific Responsibilities: Direct Mail Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control Effectively manage external agency partners and provide strategic direction on all direct mail campaigns Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns DRTV Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including: Set-up of inbound telemarketing and SMS with telemarketing agency Manage creative review and development Manage weekly performance review and provide updates and recommendations to vendor Review and approve media buying plans Manage source code assignment and upload to database Management of external creative, media and contact centre agencies Strategic planning, performance monitoring and reporting Sustainer Program Manage all monthly Direct Debit and other regular individual donations Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts Other Duties Working with external agencies, develop effective testing methodology to inform long-term investment decisions Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts) Approve cost estimates and media plans ensuring spend to budget across all campaigns Build and manage the offline individual giving programme budget across all channels Manage all invoice processing and complete monthly accruals for Finance Other duties as appropriate for this role. Essential functions: Sitting Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer. Required Education and Experience: 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels Bachelor s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education. Skilled with modern and traditional marketing and fundraising channels Strong analytical skills with the ability to use data to drive decision-making Able to take ownership of a process and to use problem solving skills to resolve issues. Fluency in a donor CRM, experience with Salesforce preferred Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams Excellent people-management skills with the ability to coach and line manage staff Excellent project manager who is extremely detail-oriented with strong organisational and time management skills. Experience of managing creative agencies, printers and external agencies Ability to communicate the impact of marketing efforts with data Able to function both independently and as part of a global team. Familiar with the MS Office Accountability Expectations: Ownership of Outcomes: Take full responsibility for one s own performance, ensuring alignment with Smile Train s mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: £50-£55K Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
A great opportunity has arisen for a Senior Group Finance Manager to join a fast-paced, entrepreneurial company based in Maidenhead. This role offers excellent progression opportunities within a fast-paced environment. Responsibilities: Support preparation of consolidated monthly management accounts and Board reporting packs. Assist with statutory accounts preparation, working with external auditors
Jan 07, 2026
Full time
A great opportunity has arisen for a Senior Group Finance Manager to join a fast-paced, entrepreneurial company based in Maidenhead. This role offers excellent progression opportunities within a fast-paced environment. Responsibilities: Support preparation of consolidated monthly management accounts and Board reporting packs. Assist with statutory accounts preparation, working with external auditors
An opportunity for an International Tax Manager has arisen working for a large group with presence across the globe. Reporting to the Head of Tax for the region, you'll ensure compliance and reporting requirements are adhered to whilst also supporting the Head of Tax on projects and partnering with the business to add commercial value. Responsibilities include Prepare and review tax reporting for t
Jan 07, 2026
Full time
An opportunity for an International Tax Manager has arisen working for a large group with presence across the globe. Reporting to the Head of Tax for the region, you'll ensure compliance and reporting requirements are adhered to whilst also supporting the Head of Tax on projects and partnering with the business to add commercial value. Responsibilities include Prepare and review tax reporting for t
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Talent Acquisition Partner - Tech Recruiter. In this role, you will play a vital role in shaping the future of our tech teams by executing full-cycle recruitment efforts, ensuring our partner brings on the right talent for critical positions. You'll collaborate closely with hiring managers, influence recruiting strategies, and proactively source candidates in a fast-paced environment. Your efforts will directly impact the growth and innovation within the organization, making this role both rewarding and essential to our mission. Accountabilities Own a world class full lifecycle recruitment process, attracting and recruiting top talent for a large volume of senior level roles across engineering teams. Partner with hiring managers and org leaders on effective recruiting strategies. Influence where necessary. Manage recruiting funnels with diligence. Proactively source and recruit top talent. Take initiative, introducing talent projects to optimize efficiencies and take ownership of these projects. Requirements 7+ years of full-cycle recruiting experience at high growth technology companies with a focus on delivering top talent for Research, MLE, and Engineering teams. Experience managing a high volume senior level desk at a hyper growth startup/scale-up. Creative problem solving skills & thrive under pressure. Strong ability to excel in rapidly evolving ambiguous environments. Natural entrepreneur, an influencer, and enjoy working cross-functionally. Benefits An open and inclusive culture and work environment. Work closely with a team on the cutting edge of AI research. Weekly lunch stipend, in-office lunches & snacks. Full health and dental benefits, including a separate budget for mental health care. 100% Parental Leave top-up for up to 6 months. Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement. Remote-flexible, offices available in various cities and a co-working stipend. 6 weeks of vacation (30 working days!). Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 07, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Talent Acquisition Partner - Tech Recruiter. In this role, you will play a vital role in shaping the future of our tech teams by executing full-cycle recruitment efforts, ensuring our partner brings on the right talent for critical positions. You'll collaborate closely with hiring managers, influence recruiting strategies, and proactively source candidates in a fast-paced environment. Your efforts will directly impact the growth and innovation within the organization, making this role both rewarding and essential to our mission. Accountabilities Own a world class full lifecycle recruitment process, attracting and recruiting top talent for a large volume of senior level roles across engineering teams. Partner with hiring managers and org leaders on effective recruiting strategies. Influence where necessary. Manage recruiting funnels with diligence. Proactively source and recruit top talent. Take initiative, introducing talent projects to optimize efficiencies and take ownership of these projects. Requirements 7+ years of full-cycle recruiting experience at high growth technology companies with a focus on delivering top talent for Research, MLE, and Engineering teams. Experience managing a high volume senior level desk at a hyper growth startup/scale-up. Creative problem solving skills & thrive under pressure. Strong ability to excel in rapidly evolving ambiguous environments. Natural entrepreneur, an influencer, and enjoy working cross-functionally. Benefits An open and inclusive culture and work environment. Work closely with a team on the cutting edge of AI research. Weekly lunch stipend, in-office lunches & snacks. Full health and dental benefits, including a separate budget for mental health care. 100% Parental Leave top-up for up to 6 months. Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement. Remote-flexible, offices available in various cities and a co-working stipend. 6 weeks of vacation (30 working days!). Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
About the Role Grade Level (for internal use): 10 The Team: Customer Success Management is a dynamic global team where the work changes daily. The team is responsible for a successful customer journey and touchpoints that create long term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. This team develops and executes data driven approaches to deliver a world class customer experience. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. This team acts as experts in the credit, risk and data spaces. They have a strong understanding of the different personas and workflows and can have credible diagnostic conversations with clients or prospects. The S&P Global Market Intelligence business units bring together cutting edge analytics, differentiated data, technology, and workflow solutions to help our clients stay ahead of the competition, pinpoint risk exposures, and spot the right opportunities in an unpredictable market environment. The team reaches across all account types and client segments with a focus on our top accounts. The Impact: The CSM team's interactions with the client reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this team educates and spreads awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a critical factor in revenue retention and growth. Responsibilities Through engaging with clients, provide the account management team with ammunition in order to increase renewal rates and reduce churn. Influence future lifetime value through driving higher S&P Capital IQ Pro, Ratings Direct and Credit Analytics product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference ability - identify referral opportunities for S&P Global Market Intelligence and cross divisional services. Define and optimize customer lifecycle. Map customer journey. Identify opportunities for continuous improvement - raise product enhancement queries, and take ownership on communication of client feedback to product team. Learn from best practices in industry. Ongoing learning, deepening the credit knowledge of the suite of products and services offered, and ongoing enhancements and new offerings and how they relate to customers. Training - focus on deep credit knowledge, with thorough understanding of credit research and the full R&VS and D&R value proposition. Targeted engagement on new functionality - with a focus on new research/relative interesting themes. Collaborate with Account Management, Sales, Product, and Support teams to project manage large, coordinated efforts around Ratings Direct users. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.e., Salesforce, Churnzero, Calendly, etc.). Required Experience / Skills 3+ years relevant experience in customer facing organizations with a deep knowledge and understanding of Customer Success Management, Sales, Client Services. Credit expertise / Financial background highly desired. Proficiency in additional European languages (French, German, Italian, Spanish). Strong stakeholder management skills - highly collaborative personality, with experience building strong cross functional partnerships and the ability to influence. Strong empathy for customers and passion for revenue growth. Deep understanding of value drivers in recurring revenue business models. Analytical and process oriented mindset. Demonstrated desire for continuous learning and improvement. Excellent communication and presentation skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 322789 Posted On: 2025-11-20 Location: London, United Kingdom
Jan 07, 2026
Full time
About the Role Grade Level (for internal use): 10 The Team: Customer Success Management is a dynamic global team where the work changes daily. The team is responsible for a successful customer journey and touchpoints that create long term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. This team develops and executes data driven approaches to deliver a world class customer experience. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. This team acts as experts in the credit, risk and data spaces. They have a strong understanding of the different personas and workflows and can have credible diagnostic conversations with clients or prospects. The S&P Global Market Intelligence business units bring together cutting edge analytics, differentiated data, technology, and workflow solutions to help our clients stay ahead of the competition, pinpoint risk exposures, and spot the right opportunities in an unpredictable market environment. The team reaches across all account types and client segments with a focus on our top accounts. The Impact: The CSM team's interactions with the client reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this team educates and spreads awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a critical factor in revenue retention and growth. Responsibilities Through engaging with clients, provide the account management team with ammunition in order to increase renewal rates and reduce churn. Influence future lifetime value through driving higher S&P Capital IQ Pro, Ratings Direct and Credit Analytics product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference ability - identify referral opportunities for S&P Global Market Intelligence and cross divisional services. Define and optimize customer lifecycle. Map customer journey. Identify opportunities for continuous improvement - raise product enhancement queries, and take ownership on communication of client feedback to product team. Learn from best practices in industry. Ongoing learning, deepening the credit knowledge of the suite of products and services offered, and ongoing enhancements and new offerings and how they relate to customers. Training - focus on deep credit knowledge, with thorough understanding of credit research and the full R&VS and D&R value proposition. Targeted engagement on new functionality - with a focus on new research/relative interesting themes. Collaborate with Account Management, Sales, Product, and Support teams to project manage large, coordinated efforts around Ratings Direct users. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.e., Salesforce, Churnzero, Calendly, etc.). Required Experience / Skills 3+ years relevant experience in customer facing organizations with a deep knowledge and understanding of Customer Success Management, Sales, Client Services. Credit expertise / Financial background highly desired. Proficiency in additional European languages (French, German, Italian, Spanish). Strong stakeholder management skills - highly collaborative personality, with experience building strong cross functional partnerships and the ability to influence. Strong empathy for customers and passion for revenue growth. Deep understanding of value drivers in recurring revenue business models. Analytical and process oriented mindset. Demonstrated desire for continuous learning and improvement. Excellent communication and presentation skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 322789 Posted On: 2025-11-20 Location: London, United Kingdom
