133 jobs found

Head of Product B2C Up to £160,000 + bonus London / Hybrid Are you a seasoned Product Leader with deep B2C experience? Do you thrive in high-growth, fast-moving environments where ambitious goals, rapid experimentation and complex challenges sit at the heart of the role? Are you driven by leading teams, shaping strategy and delivering real impact at scale? If so, this could be the perfect next step for you! This rapidly expanding consumer brand is operating across multiple international markets and preparing for a major next-stage event. With significant investment in their marketing technology, content and checkout experiences, they're now hiring a senior Head of Product to partner closely with engineering and elevate a talented, growing team to new levels of performance. What are they looking for? An experienced, forward-thinking Product Leader with a strong B2C background - Marketplace and / or e-commerce experience would be advantageous Someone who has owned customer acquisition, conversion or retention at scale A confident coach who develops product managers of all levels and sets a high bar for excellence A strong communicator able to bring clarity, alignment and rigour to a complex organisation Data-comfortable, commercially minded and skilled at building compelling business cases A leader who can balance big-picture vision with pragmatic, incremental delivery A trusted stakeholder partner, comfortable influencing executives and shaping cross-company priorities This is a great opportunity to step into a high-impact leadership role within a business with huge ambition, strong international momentum and a clear path ahead. It would suit someone who wants to shape direction, unlock team potential and make a lasting imprint on a company entering its next major chapter. Please send your CV now for more information on both the role and company!

Your new company An innovative tech-enabled marketplace based in the City of London is hiring a Finance Systems Manager to play a crucial role in stabilising and enhancing their ERP environment. Your new role Lead and mentor a team of ERP analysts supporting WorkDay across finance operations click apply for full job details

Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be

Multi-Site Manager - Editions North London Sites Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Multi-Site Manager role and apply below to join the Roo family. The Role - Multi Site Manager The Multi-Site Manager is responsible for driving the highest possible performance possible across their site(s). They support and hold the Site Manager accountable in their daily running of site operation. We play to win The role requires maximising customer satisfaction by delivering operational KPIs and maximising profitability by minimising costs (incl. optimising labour efficiencies). It also requires the upholding of industry leading compliance standards. The Multi-Site Manager is responsible for living and breathing our marketplace by creating a positive and cooperative working environment for all team members and fostering development to ensure career development. What You'll be Doing Plan your work week most effectively between your respective sites (1-4) to ensure that you have the greatest possible impact on your team and the operation. The operational nature of the role will require you to work weekends, late nights, as well as shifts on public holidays. Lead through your respective teams, working closely with the Site Manager(s) in your respective sites (1-4), to achieve all company objectives and goals. This will require an ability to lead effectively at a distance whilst also remaining willing and able to get stuck in! Lead in accordance with the Deliveroo values and ensure your team follows suit. Act as a People Manager for all our staff colleagues and support them throughout their organisational life cycle. This includes the requirement to manage HR/ER cases. Execute cost control and adherence to budgets. Forecasting yearly costs for your site as part of the financial planning process. As a multi site manager you will own Opex, repair & maintenance working within the prescribed labour (hours) targets, and Utilities costs for your respective sites. Recruit and onboard Editions team members within your respective site. Develop, train and motivate all employees to achieve company targets (incl. Peakon) Conduct performance evaluations, identify training needs, and provide coaching and feedback to improve staff skills and performance using tools such as PDPs & PIPs Complete high quality schedules, ensuring appropriate staffing level for your respective sites adhering to company labour targets and working time directive requirements. Supervise accurate timekeeping and manage team holiday entitlements in the most effective way. Demonstrate operational excellence by meeting KPI targets across your respective sites constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Drive strong standards within your sites, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for the operation. Oversee weekly compliance checks and audits across your site(s). Staying up to date with local authorities and regulations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Host and participate in relevant meetings. Identifying areas of improvement and working with your teams to address specific issues or concerns raised to improve the overall customer experience Build strong relationships with your restaurant partners, using stakeholder management and leadership skills to drive performance, resolve issues and deliver results (ie: partner level reporting) Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g.neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate and/or lead projects, initiatives and activities to improve the operating model and achieve company objectives Requirements Minimum of 3-4 years of management level food & beverage experience. Ideally in the restaurant industry. Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in managing and influencing the P&L and KPIs performance of your business Capability and track record for project management Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV) Great knowledge of food safety and health and safety compliance requirements Previous experience in leading a team, including recruiting, training, and developing team members Can demonstrate excellent communication skills, both verbally and written Highly organised individual with exceptional attention to detail who has the ability to apply project management skills to tackle various challenges Tech-savvy and comfortable working with numbers and using data to inform your decisions (Experience with G Suite, Looker or other data visualisation tools preferred) 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies Right to work in the relevant country Willingness to travel between multiple locations in line with Deliveroo Travel Policy. Willingness to comply with Site Operations Ways of Working policy. Valid Driving Licence or in the process of obtaining a full licence. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

Administrator and Marketing Support Are you an experiencedBusiness Office Administrator who loves being the central cog in a business office Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting Do you love keeping efficiently busy with lots of varied tasks to complete Do you want to join an established business and be an important cog in their growth plan Our client is an Essex based, Building Design Consultants who work mostly in the commercial market with developers and contractors. They are seeking an enthusiastic and proficient Office Administrator to support Administration and Marketing in the business. Someone who is a highly organised individual and IT proficient. Experience of working in an office environment is an advantage. This is an important role and you will be part of a growing team who are focused on getting the business to the next level. Salary and Hours: £25 to £29K subject to experience An office-based role, which is located on the 1st floor 5 days a week; 9am to 5:30pm Benefits They Offer: Annual profit related Bonus scheme Group Life Assurance Employee Assistance Programme (EAP) Bereavement Counselling and Probate Helping Service Group Personal Pension Healthcare insurance Career Growth opportunities Training provided Team events Sick Pay Cover Experience Needed: Previous experience in an administrative or office support role. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with Deltek or similar systems is a plus. Knowledge, Skills and Abilities: Basic marketing support experience (website updates, presentations, event organization) is desirable. Strong organizational and multitasking skills. Good written and verbal communication. Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving Main Duties and Responsibilities General Administration: Manage stationery supplies, office inventory, and janitorial supplies. Organize social events and recurring meetings. Maintain and update the office organogram as new starters arrive. Monitor and respond to the office email inbox and general enquiries. Manage and update templates, checklists, and office documents. Answer the door buzzer and coordinate office maintenance (liaising with cleaners, contractors, etc.). Organize CPD and training bookings, including internal presentations. Support timesheet corrections and basic HR onboarding/inductions for new starters. Quality and Compliance: Assist with document control (FTP site uploads/downloads). Support project documentation (PEP, Gateway Reviews, audits). Help organize and undertake internal audits and compliance paperwork. Marketing Support: Update and maintain website content (liaising with Managers for new material). Regularly update staff CVs and project sheets. Organize and book client events, accommodation, and awards applications. Assist with B2B presentation graphics and standardizing presentation materials. Conduct client research and support cold calling for B2B meetings. Run and update Deltek reports and Excel trackers (training provided). Support data entry and database maintenance. Project and Financial Support: Assist with invoicing, chasing debt, and basic accounting processes. Support bid management (including hard-drive storage and framework bids). Monitor team utilization and support with data correction. Health and Safety Support office health and safety compliance, including audits, risk assessments, and training records. If you want to join an established, privately owned Business and be a catalyst for their future growth, then this is the job for you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. Our client looks forward to hearing from you. Don't miss this opportunity. Start your application NOW!

About The Role We have a fantastic opportunity for an organised, forward thinking individual to join us as a Quality Assurance Officer in our Retirement Advice department. Within this key role, you'll provide independent quality assurance of regulated advice and non advisory sales processes by assessing whether regulatory obligations have been met and that good customer outcomes have been achieved. Key Responsibilities Delivering quality assurance assessments for advised and non advised sales activity to contribute to the overall delivery of the business plan, through methods including call reviews, desk based assessments of documentation and customer feedback. Assessing complex pension transfer advice processes undertaken by advisers, reviewing their advice files, calls and relevant documentation. Providing valuable feedback to support the ongoing competence of LV= advisers. Proactively identifying any common themes, producing conclusions and proposing appropriate solutions to the Risk & Compliance Manager. Developing a robust understanding of complex advice processes and risks being managed within the business. Contributing ideas and initiatives to support the development and maintenance of effective and efficient quality assessing methodology. Providing clear, timely and constructive feedback on assessments, ensuring that feedback is always factual and fair. Ensuring accurate and robust record keeping of file assessment results to support MI reporting. Consistently meeting required standards defined by the LV= Risk Management function and external regulatory bodies. Driving continuous professional development to maintain competence and uphold appropriate records, aligning to behaviours and diligence expected from LV= advisers. Continually developing skills and knowledge of financial services to ensure that the changing needs of retail customers are met. Sharing your experiences and providing coaching to other members of the team. Attending feedback and working forums with representatives and presenting feedback on cases reviewed. About You Our ideal candidate will Have a background of working within financial services, with an understanding of FCA regulations. Be experienced in accurately completing effective quality assessments of At Retirement and investment advice, and delivering feedback in a clear, constructive manner. Have experience of using industry accredited advice models associated with pension transfer advice. Possess knowledge of the At Retirement and investment marketplaces across a range of products. Understand the importance of excellent customer service and advice principles and practices and ensure these are always implemented. Be analytical, with the ability to interpret, prepare and provide key data accurately. Be an excellent team player, with a focus on delivering both individual and team goals. Build and maintain strong working relationships with colleagues and stakeholders, ensuring stakeholder management is a priority and being able to clearly communicate effectively with a range of people at varying levels. Competently make decisions, be able to apply good judgement and utilise influential and negotiation skills. Be numerate and demonstrate good IT skills, with the ability to use programmes such as MS Office. Hold or be working towards an RO4, Diploma in Financial Planning or Regulated Financial Planning. Hold or be working towards AF3, G60 or equivalent exam. Understand the MCOB sourcebook (mortgages and home finance) and have experience in mortgage administration and advice (desirable but not essential). Hold an ER1 (chartered institute equity release), CF6 and CF8 qualification or equivalent (desirable but not essential). Rewards & Benefits This role is a Band C in the LV= Structure. Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. 30 days' holiday. The opportunity to buy or sell up to two days of holiday. An annual bonus scheme based on company and personal performance. Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance. Competitive pension scheme - LV= Life and Pensions will double match the amount you pay, up to 14% (subject to National Minimum Wage requirements). Group Life Assurance of four times your basic pay to your dependents (you'll have the option to increase this to 8 x cover). Group Income Protection, if you enrol into the pension scheme and reach 5 years of service. Employee Assistance Programme (EAP) service for support when you need it. Virtual GP service. Shared parental leave. Up to 20% discount on our life products for you and your immediate family. About Us We're proud of our inclusive culture at LV= and, as an equal opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it's right for you, our members and customers, and our business, then we'll do everything we can to make it happen. We're also open to conversations about flexible working as part of your application - if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to end customer journey across this growing interiors business - from discovery and purchase through delivery, aftercare and loyalty. You'll combine data led decision making with hands on leadership to improve service performance, reduce friction, and deliver a premium, brand right experience at every omni channel touchpoint. You'll partner closely with eCommerce, Operations and the wider SLT, to identify journey pain points and implement scalable improvements that increase CSAT/NPS, conversion, repeat purchase, and operational efficiency. Key responsibilities Own the end to end eCommerce customer journey, mapping key touchpoints across web, email, delivery, returns, post purchase support and reviews. Identify and prioritise friction points (e.g., product information gaps, delivery ETA uncertainty, damages, returns complexity). Ensure the customer journey reflects a premium interiors brand (tone of voice, service standards, proactive comms). Lead day to day CX performance across channels (email, phone, live chat, social, marketplaces if applicable). Set and manage service SLAs/KPIs, driving improvements in response times, resolution time, and quality. Build processes for common interiors challenges: lead times and backorders delivery booking and tracking Lead, coach and develop a customer service team (in house and/or outsourced). Build a quality framework (QA scorecards, coaching, calibration, tone of voice standards). Support workforce planning and peak trading readiness (sale events, seasonal peaks). Work with 3PL, couriers and installation partners to improve delivery experience and reduce exceptions. Experience Proven experience in eCommerce customer experience / customer operations, ideally in interiors, homeware, furniture, premium retail, or a high consideration category. Strong grasp of operational drivers: fulfilment, delivery, returns, and how these impact CX. Experience improving CX through process design, journey mapping, and cross functional delivery. Comfortable working with data and reporting tools. UK + travel to the North East Permanent Up to £85,000 DOE Glasgow + hybrid Permanent Up to £60,000 DOE