What you'll bring to the team Ready to help create AWESOME memories every single day? We're looking for a confident, guest obsessed and people focused Guest Experience Specialist to join the team at LEGOLAND Windsor Resort, where creativity, fun and unforgettable experiences come together. In this influential role, you'll help shape how our guests feel at every stage of their visit, making sure every interaction reflects care, consistency and a little bit of magic from arrival to farewell. You'll play a vital role in embedding brilliant guest experiences across the Resort, working closely with operational teams, central Guest Experience functions and senior leaders. Acting as a key connector between insight and action, you'll help turn feedback into meaningful improvements, support inclusive and accessible experiences and ensure our service standards are lived and breathed every day. What you'll do: Champion world class guest service standards, embedding them across front of house and back of house teams. Use guest feedback, data and insight to identify trends and drive improvements that make a real difference. Support operational teams to resolve escalated guest issues confidently, fairly and consistently. Lead and support guest experience and transformation projects that enhance everyday interactions. Act as the site accessibility champion, embedding inclusive practices and supporting Ride Access Pass operations. This is a full time, permanent role, working any 5 days out of 7. This will include weekends and bank holidays, with flexibility required to support a live Resort environment and peak operational periods. Qualifications & Experience Significant experience in guest experience, customer service or operational roles within complex or multi-site environments. Proven ability to lead service improvement initiatives and embed operational standards. Strong analytical skills with confidence using guest feedback, metrics and insights to drive change. Excellent communication and stakeholder management skills, with the ability to influence and coach others. A guest first mindset, with a natural sense of empathy, inclusivity and care. Comfortable working at pace, adapting to changing priorities while maintaining attention to detail. If you're passionate about creating inclusive, feel-good experiences and want to help shape unforgettable LEGO memories for every guest, we'd love to hear from you. Benefits 40% off LEGO online 25% discount in our retail shops and restaurants Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Enjoy the Ride Pass - giving you and 5 others a Merlin annual pass Free staff parking Ongoing training & development Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
Jan 07, 2026
Full time
What you'll bring to the team Ready to help create AWESOME memories every single day? We're looking for a confident, guest obsessed and people focused Guest Experience Specialist to join the team at LEGOLAND Windsor Resort, where creativity, fun and unforgettable experiences come together. In this influential role, you'll help shape how our guests feel at every stage of their visit, making sure every interaction reflects care, consistency and a little bit of magic from arrival to farewell. You'll play a vital role in embedding brilliant guest experiences across the Resort, working closely with operational teams, central Guest Experience functions and senior leaders. Acting as a key connector between insight and action, you'll help turn feedback into meaningful improvements, support inclusive and accessible experiences and ensure our service standards are lived and breathed every day. What you'll do: Champion world class guest service standards, embedding them across front of house and back of house teams. Use guest feedback, data and insight to identify trends and drive improvements that make a real difference. Support operational teams to resolve escalated guest issues confidently, fairly and consistently. Lead and support guest experience and transformation projects that enhance everyday interactions. Act as the site accessibility champion, embedding inclusive practices and supporting Ride Access Pass operations. This is a full time, permanent role, working any 5 days out of 7. This will include weekends and bank holidays, with flexibility required to support a live Resort environment and peak operational periods. Qualifications & Experience Significant experience in guest experience, customer service or operational roles within complex or multi-site environments. Proven ability to lead service improvement initiatives and embed operational standards. Strong analytical skills with confidence using guest feedback, metrics and insights to drive change. Excellent communication and stakeholder management skills, with the ability to influence and coach others. A guest first mindset, with a natural sense of empathy, inclusivity and care. Comfortable working at pace, adapting to changing priorities while maintaining attention to detail. If you're passionate about creating inclusive, feel-good experiences and want to help shape unforgettable LEGO memories for every guest, we'd love to hear from you. Benefits 40% off LEGO online 25% discount in our retail shops and restaurants Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Enjoy the Ride Pass - giving you and 5 others a Merlin annual pass Free staff parking Ongoing training & development Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
Assistant Manager Fashion Retail Salcombe Up to 30,000 + Bonus & Benefits Zachary Daniels is recruiting for an Assistant Manager in Salcombe for a well-established and stylish fashion retail brand. This is a fantastic opportunity for a passionate retail leader who thrives on Sales Leadership, Team Development and delivering excellent Customer Service in a fast-paced retail environment. Whether you're already an Assistant Manager or a high-performing Supervisor ready to step up, this is your chance to join a growing retail business where your leadership will make a real impact every day. What's in it for you: Salary up to 30,000 per year Monthly performance bonus Staff discount, uniform allowance and employee benefits Career development and progression opportunities within retail management A supportive culture where people and performance go hand in hand What you'll be doing as Assistant Manager: Drive retail sales performance and support the Store Manager to achieve targets Lead, inspire and develop your retail team - focusing on recruitment, training and motivation Deliver a premium retail experience and champion excellent customer service Oversee daily store operations, stock management and visual merchandising standards Take responsibility for KPIs and contribute to P&L alongside the Store Manager Support succession planning by coaching your retail team and helping them progress What we're looking for in an Assistant Manager: Current or recent experience as an Assistant Manager, Supervisor or Keyholder in a fast-paced retail environment A genuine passion for fashion retail and leading by example Strong skills in retail management, sales leadership and team development A commercial mindset with a focus on results, customer satisfaction and high brand standards Experience managing visual merchandising, stock control and operational routines Excellent communication and problem-solving skills This is an excellent opportunity for a confident and motivated Assistant Manager to develop their retail career with a brand that values people, performance and progression. Ready to take the next step? Click 'Apply Now' and join a successful retail business where you can really make a difference. Zachary Daniels is a specialist retail recruitment consultancy matching great talent with great brands. BBBH33074
Jan 07, 2026
Full time
Assistant Manager Fashion Retail Salcombe Up to 30,000 + Bonus & Benefits Zachary Daniels is recruiting for an Assistant Manager in Salcombe for a well-established and stylish fashion retail brand. This is a fantastic opportunity for a passionate retail leader who thrives on Sales Leadership, Team Development and delivering excellent Customer Service in a fast-paced retail environment. Whether you're already an Assistant Manager or a high-performing Supervisor ready to step up, this is your chance to join a growing retail business where your leadership will make a real impact every day. What's in it for you: Salary up to 30,000 per year Monthly performance bonus Staff discount, uniform allowance and employee benefits Career development and progression opportunities within retail management A supportive culture where people and performance go hand in hand What you'll be doing as Assistant Manager: Drive retail sales performance and support the Store Manager to achieve targets Lead, inspire and develop your retail team - focusing on recruitment, training and motivation Deliver a premium retail experience and champion excellent customer service Oversee daily store operations, stock management and visual merchandising standards Take responsibility for KPIs and contribute to P&L alongside the Store Manager Support succession planning by coaching your retail team and helping them progress What we're looking for in an Assistant Manager: Current or recent experience as an Assistant Manager, Supervisor or Keyholder in a fast-paced retail environment A genuine passion for fashion retail and leading by example Strong skills in retail management, sales leadership and team development A commercial mindset with a focus on results, customer satisfaction and high brand standards Experience managing visual merchandising, stock control and operational routines Excellent communication and problem-solving skills This is an excellent opportunity for a confident and motivated Assistant Manager to develop their retail career with a brand that values people, performance and progression. Ready to take the next step? Click 'Apply Now' and join a successful retail business where you can really make a difference. Zachary Daniels is a specialist retail recruitment consultancy matching great talent with great brands. BBBH33074
HVAC Operations Manager - Job Overview Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of 20M. They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating. Our client's business is setup as an Employee-Owned Trust, effectively making all employees collective owners of the business. The benefits of operating this way means that you, as an employee genuinely have a say in the company's management and can be involved in decision-making processes and as the company generates profits, these will be distributed to employees. Its aim is to provide a long-term view of business success where employees have a vested interest in the company's performance and longevity. The successful candidate will be responsible and accountable for a P&L of approximately 1.3M. The day-to-day responsibilities will be to efficiently manage the service and maintenance contract and operations throughout the patch ensuring client satisfaction is achieved. In order to succeed the targets, set for the patch the Manager will oversee and manage a team of mobile engineers driving service quality standards and productivity of the engineers. The Manager must also ensure continuous improvements as well as maintaining and growing client relationships to ensure contract extensions and remedial works whilst keeping tabs on the profit and loss monitoring top and bottom-line figures and cost control. It is expected that the successful candidate, will be a stable, committed, driven and commercially astute service manager / operations manager that has proven, demonstratable experience in HVAC technical mastery, management and leadership, client relationships and controlling P&L. HVAC Operations Manager - Salary & Benefits Basic Salary 55,000- 65,000 DOE Car allowance - 500pm Annual bonus targeted on net profit, service, compliance & engineer development Employee-owned trust profit sharing scheme, increases with time served Pension Any further package details to be discussed at interview stage HVAC Operations Manager - Job Requirements Proven service management or operations management experience leading and planning work for a team of engineers. HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms Confident leading technical conversations with clients discussing systems as well as service and maintenance works, schedules and remedial works. Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations. Drive for continuous professional development, progression and increasing responsibilities Confident with P&L, budget and cost control etc. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jan 07, 2026
Full time
HVAC Operations Manager - Job Overview Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of 20M. They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating. Our client's business is setup as an Employee-Owned Trust, effectively making all employees collective owners of the business. The benefits of operating this way means that you, as an employee genuinely have a say in the company's management and can be involved in decision-making processes and as the company generates profits, these will be distributed to employees. Its aim is to provide a long-term view of business success where employees have a vested interest in the company's performance and longevity. The successful candidate will be responsible and accountable for a P&L of approximately 1.3M. The day-to-day responsibilities will be to efficiently manage the service and maintenance contract and operations throughout the patch ensuring client satisfaction is achieved. In order to succeed the targets, set for the patch the Manager will oversee and manage a team of mobile engineers driving service quality standards and productivity of the engineers. The Manager must also ensure continuous improvements as well as maintaining and growing client relationships to ensure contract extensions and remedial works whilst keeping tabs on the profit and loss monitoring top and bottom-line figures and cost control. It is expected that the successful candidate, will be a stable, committed, driven and commercially astute service manager / operations manager that has proven, demonstratable experience in HVAC technical mastery, management and leadership, client relationships and controlling P&L. HVAC Operations Manager - Salary & Benefits Basic Salary 55,000- 65,000 DOE Car allowance - 500pm Annual bonus targeted on net profit, service, compliance & engineer development Employee-owned trust profit sharing scheme, increases with time served Pension Any further package details to be discussed at interview stage HVAC Operations Manager - Job Requirements Proven service management or operations management experience leading and planning work for a team of engineers. HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms Confident leading technical conversations with clients discussing systems as well as service and maintenance works, schedules and remedial works. Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations. Drive for continuous professional development, progression and increasing responsibilities Confident with P&L, budget and cost control etc. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 07, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 07, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 07, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Business Unit:Chief Credit Office Salary range:Circa £100,000 depending on experience Location:UK Hybrid - with infrequent travel to all hubs as required Contract type: Permanent What You'll Be Doing Reporting to the Head of Business Credit Insight and Innovation, you'll manage, maintain, and support the design and implementation of credit standards for the Business Banking portfolio. Lead the development, maintenance, and review of business banking credit standards and delegated authority frameworks, ensuring alignment with risk appetite, strategic objectives, and regulatory requirements. Oversee credit standards design, governance, and related education initiatives through CCO, Credit, and relevant committees and forums. Drive the effective implementation of credit standards changes, ensuring clear communication and consistent application. Monitor adherence to credit policies, frameworks, and standards, escalating gaps or control weaknesses as needed. Build and maintain strong relationships with key stakeholders across Risk, Business Banking, and Operations. Act as a key contact for regulatory bodies and internal audit, supporting responses to reviews and audits. Regularly assess and update credit policies and education programmes to reflect changing requirements. Prepare and present standards updates, compliance insights, and trend analysis to governance forums. Contribute to the simplification of credit policies and decisioning authorities, supporting digital transformation and operational efficiency. Design and deliver bank-wide credit education and training strategies. Ensure controls and risk log are maintained for all matters relating to Business Credit Insight & Innovation (BC I&I), working across the function and organisation to ensure adherence to the enterprise-wide control framework. Support governance adherence within the agreed governance framework as required for all BC I&I matters. We Need You To Have Extensive experience in business banking lending, ideally with direct responsibility for developing, implementing, or maintaining lending criteria across a range of sectors and customer segments. A strong track record in roles focused on credit risk, lending standards, or credit policy - demonstrating a clear understanding of how lending criteria underpin sound credit decisions. Deep knowledge of business banking products, customer needs, and the regulatory environment affecting lending criteria. Proven ability to translate complex regulatory and strategic requirements into clear, actionable lending criteria and standards. Excellent communication skills, with the ability to engage, influence, and educate stakeholders at all levels on the rationale and application of lending criteria. Strong leadership and people management skills, with experience building high-performing teams and fostering a culture of continuous improvement. A collaborative approach, working effectively across functions to ensure lending criteria are consistently applied and understood. High attention to detail and a commitment to maintaining robust controls and governance in all aspects of credit risk management. It's a bonus if you have Experience writing or overseeing lending criteria for multiple business banking sectors and segments, including specialist or complex lending areas. Demonstrated success in simplifying and streamlining lending criteria and related processes, supporting digital transformation and operational efficiency. Experience engaging with regulators, auditors, and industry bodies on matters relating to lending criteria, credit policy, or standards. Familiarity with delegated credit authority frameworks and their application to business banking portfolios. Successfully held a Credit Lending DCA Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jan 07, 2026
Full time
Business Unit:Chief Credit Office Salary range:Circa £100,000 depending on experience Location:UK Hybrid - with infrequent travel to all hubs as required Contract type: Permanent What You'll Be Doing Reporting to the Head of Business Credit Insight and Innovation, you'll manage, maintain, and support the design and implementation of credit standards for the Business Banking portfolio. Lead the development, maintenance, and review of business banking credit standards and delegated authority frameworks, ensuring alignment with risk appetite, strategic objectives, and regulatory requirements. Oversee credit standards design, governance, and related education initiatives through CCO, Credit, and relevant committees and forums. Drive the effective implementation of credit standards changes, ensuring clear communication and consistent application. Monitor adherence to credit policies, frameworks, and standards, escalating gaps or control weaknesses as needed. Build and maintain strong relationships with key stakeholders across Risk, Business Banking, and Operations. Act as a key contact for regulatory bodies and internal audit, supporting responses to reviews and audits. Regularly assess and update credit policies and education programmes to reflect changing requirements. Prepare and present standards updates, compliance insights, and trend analysis to governance forums. Contribute to the simplification of credit policies and decisioning authorities, supporting digital transformation and operational efficiency. Design and deliver bank-wide credit education and training strategies. Ensure controls and risk log are maintained for all matters relating to Business Credit Insight & Innovation (BC I&I), working across the function and organisation to ensure adherence to the enterprise-wide control framework. Support governance adherence within the agreed governance framework as required for all BC I&I matters. We Need You To Have Extensive experience in business banking lending, ideally with direct responsibility for developing, implementing, or maintaining lending criteria across a range of sectors and customer segments. A strong track record in roles focused on credit risk, lending standards, or credit policy - demonstrating a clear understanding of how lending criteria underpin sound credit decisions. Deep knowledge of business banking products, customer needs, and the regulatory environment affecting lending criteria. Proven ability to translate complex regulatory and strategic requirements into clear, actionable lending criteria and standards. Excellent communication skills, with the ability to engage, influence, and educate stakeholders at all levels on the rationale and application of lending criteria. Strong leadership and people management skills, with experience building high-performing teams and fostering a culture of continuous improvement. A collaborative approach, working effectively across functions to ensure lending criteria are consistently applied and understood. High attention to detail and a commitment to maintaining robust controls and governance in all aspects of credit risk management. It's a bonus if you have Experience writing or overseeing lending criteria for multiple business banking sectors and segments, including specialist or complex lending areas. Demonstrated success in simplifying and streamlining lending criteria and related processes, supporting digital transformation and operational efficiency. Experience engaging with regulators, auditors, and industry bodies on matters relating to lending criteria, credit policy, or standards. Familiarity with delegated credit authority frameworks and their application to business banking portfolios. Successfully held a Credit Lending DCA Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 07, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
MCS Group is excited to recruit for an experienced Production Manager. Are you ready to step into a career defining role at the heart of a business that's going places fast? Our client, an award winning, cutting edge provider of technology driven solutions, is experiencing explosive growth. With projects expanding rapidly across global markets, they're looking for a dynamic Production Manager to lead the charge at their Limavady facility. This is not just a job, it's a rare opportunity to step into a thriving organisation at a pivotal moment. You'll have the autonomy, resources, and support to shape a growing production team, implement systems from the ground up, and put your stamp on processes that will scale with the business. What You'll Be Doing: Lead & inspire a skilled team of technicians and operators to deliver top quality products with precision and pride. Design and drive efficient production schedules that hit targets, exceed expectations, and delight customers. Champion change, implement lean techniques, introduce new systems, and lead continuous improvement initiatives across the floor. Collaborate across departments to build synergy between production, engineering, supply chain, and support functions. Embed a culture of safety, quality, and performance The successful candidate: You are someone who thrives on energy and momentum. You're not just here to manage, you will have a passion to build, grow, and lead. You'll bring: 5+ years' experience in a fast-paced manufacturing/operations management role A passion for leadership and a proven ability to build and develop high-performing teams A sharp mind for efficiency, problem-solving, and innovation Experience with lean manufacturing, production planning, and inventory control A self-starter's mentality and a relentless drive to achieve Why This Role? Because the timing is perfect. You'll be joining during a period of rapid expansion, with the freedom to make big decisions, design systems and processes, and develop a scalable, future proof team. Your impact will be transformative. Sound like your next move? This is your moment to lead, grow, and leave your mark. Apply now and help shape the future of a business that's redefining infrastructure, one solution at a time. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Kirsty Dillon Specialist Consultant at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google
Jan 07, 2026
Full time
MCS Group is excited to recruit for an experienced Production Manager. Are you ready to step into a career defining role at the heart of a business that's going places fast? Our client, an award winning, cutting edge provider of technology driven solutions, is experiencing explosive growth. With projects expanding rapidly across global markets, they're looking for a dynamic Production Manager to lead the charge at their Limavady facility. This is not just a job, it's a rare opportunity to step into a thriving organisation at a pivotal moment. You'll have the autonomy, resources, and support to shape a growing production team, implement systems from the ground up, and put your stamp on processes that will scale with the business. What You'll Be Doing: Lead & inspire a skilled team of technicians and operators to deliver top quality products with precision and pride. Design and drive efficient production schedules that hit targets, exceed expectations, and delight customers. Champion change, implement lean techniques, introduce new systems, and lead continuous improvement initiatives across the floor. Collaborate across departments to build synergy between production, engineering, supply chain, and support functions. Embed a culture of safety, quality, and performance The successful candidate: You are someone who thrives on energy and momentum. You're not just here to manage, you will have a passion to build, grow, and lead. You'll bring: 5+ years' experience in a fast-paced manufacturing/operations management role A passion for leadership and a proven ability to build and develop high-performing teams A sharp mind for efficiency, problem-solving, and innovation Experience with lean manufacturing, production planning, and inventory control A self-starter's mentality and a relentless drive to achieve Why This Role? Because the timing is perfect. You'll be joining during a period of rapid expansion, with the freedom to make big decisions, design systems and processes, and develop a scalable, future proof team. Your impact will be transformative. Sound like your next move? This is your moment to lead, grow, and leave your mark. Apply now and help shape the future of a business that's redefining infrastructure, one solution at a time. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Kirsty Dillon Specialist Consultant at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 07, 2026
Full time
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Sunderland. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Liverpool. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 07, 2026
Full time
Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Liverpool. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Plant Area Manager Dorset Salary: DOE Are you an experienced Plant Area professional looking for the next step in your career? Or a retail manager with strong professional horticultural knowledge ready to move into a more specialist, hands-on environment? If you know you're capable of more but haven't been given the opportunity to show it, this could be the role that changes that. What Will I Be Doing? This isn't your standard Plant Area Manager role- no two days are the same . You will help lead the outdoor plant area, taking responsibility for: Planning, supervising, and supporting the team in the daily running of the plant area Ensuring stock is well-presented, correctly priced, and replenished efficiently Creating engaging, commercial displays that drive sales and enhance customer experience Maintaining high horticultural and visual merchandising standards This role is ideal for someone who thrives in a dynamic environment and enjoys a blend of horticulture, retail operations, and team leadership. Who Will I Be Working For? A close-knit, family-run garden centre group known for their outstanding reputation and high-quality stock. They pride themselves on employee development and have grown through investing in their people and continuously improving every area of the business. If you're looking for a supportive environment where your ideas matter and your progression is taken seriously, you'll feel right at home. About You Experience working as a manager in a plant area within a garden centre OR retail management experience combined with strong horticultural knowledge in a professional environment A passion for plants, customer service, and commercial standards The drive to take on more responsibility and develop your career How to Apply If you're ready to bring your retail leadership skills and passion for gardening to a role where no two days are the same, we'd love to hear from you. Please apply below or reach out to Michail at (url removed) or at (phone number removed).
Jan 06, 2026
Full time
Plant Area Manager Dorset Salary: DOE Are you an experienced Plant Area professional looking for the next step in your career? Or a retail manager with strong professional horticultural knowledge ready to move into a more specialist, hands-on environment? If you know you're capable of more but haven't been given the opportunity to show it, this could be the role that changes that. What Will I Be Doing? This isn't your standard Plant Area Manager role- no two days are the same . You will help lead the outdoor plant area, taking responsibility for: Planning, supervising, and supporting the team in the daily running of the plant area Ensuring stock is well-presented, correctly priced, and replenished efficiently Creating engaging, commercial displays that drive sales and enhance customer experience Maintaining high horticultural and visual merchandising standards This role is ideal for someone who thrives in a dynamic environment and enjoys a blend of horticulture, retail operations, and team leadership. Who Will I Be Working For? A close-knit, family-run garden centre group known for their outstanding reputation and high-quality stock. They pride themselves on employee development and have grown through investing in their people and continuously improving every area of the business. If you're looking for a supportive environment where your ideas matter and your progression is taken seriously, you'll feel right at home. About You Experience working as a manager in a plant area within a garden centre OR retail management experience combined with strong horticultural knowledge in a professional environment A passion for plants, customer service, and commercial standards The drive to take on more responsibility and develop your career How to Apply If you're ready to bring your retail leadership skills and passion for gardening to a role where no two days are the same, we'd love to hear from you. Please apply below or reach out to Michail at (url removed) or at (phone number removed).
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Jan 06, 2026
Full time
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. As part of Insurance Operations & Domain Solutions team, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Delivery Lead within Deloitte's Insurance practice, you will be a driving force in delivering impactful technology and transformation projects for our clients. You will take ownership of the end-to-end project lifecycle, from initial planning and requirements gathering to successful implementation and delivery. Your leadership, combined with your deep understanding of the insurance industry and project management methodologies, will be crucial in navigating complex projects and exceeding client expectations. The specific roles and responsibilities of the role are as follows: Apply project management methodologies, establish guidelines and ways of working in complex delivery and stakeholder environments to successfully deliver engagements. Manage workstreams across a full project lifecycle, including integrating into wider programme or organisation governance routines as required. Work closely with key internal and client stakeholders and effectively demonstrate core project and people management skills. Maintain and improve the existing project governance to promote stakeholder confidence by ensuring that financial and RAID reporting is timely, accurate, actionable, and fit for purpose. Ensure that both your progress, and that of the team, is not blocked and team members are able to access people and tools they need to achieve their goals. Support clients throughout project lifecycle including project planning, requirements gathering & process definition. Work within diverse teams to help deliver measurable business outcomes to quality and timescales. Mentor, Coach and Manage performance of junior members of the practice, supporting their career development, learning and well-being. Build effective relationships with stakeholders at all levels & geographies across all business workstreams including Operations, Risk and IT as well as internal project stakeholders, including Developers / Testers / UI/UX teams - depending on the lifecycle of the project. Lead business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Professional experience needs to include: Proven experience of working in a similar role in a professional services business with project management experience, with hands on experience of leading on projects through a full lifecycle of initial requirements gathering and specification through to the acceptance and delivery of solutions/outcomes. Experience gained within a leading insurer, broker, or consulting firm with a track record of high performance and success in complex and high impact roles. Exceptionally well versed in project management methodologies (Agile, Waterfall, Hybrid) and PMO functions. Significant experience in one of the following delivery areas: Technology Delivery (including Cloud) Business Transformation Roadmap Design Delivery Resource Planning Significant experience in one of the following functional areas: General Insurance processes, reporting and governance across quote, placement Underwriting, Policy administration, Billing, Claims, Accounts/ Finance & Risk Management. London Market specific processes, reporting and governance. Outward & Inward Reinsurance Underwriting, Accounting and Claims. Well-versed in emerging technology trends in insurance and broader financial services. Experienced in managing senior stakeholder relationships. Preferably you will also have: Experience leading (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships. Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation . click apply for full job details
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 06, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Branch Manager - Welwyn Garden City Salary: £22,000 - £25,000 basic (dependent on experience) On-Target Earnings: £50,000+ Additional Benefits: Five months of supplementary payments while building your pipeline, company car or car allowance, and career progression opportunities. About the Role This is an exciting opportunity for a driven estate agency professional ready to take the next step in their career. Whether you're currently a Lister, Assistant Manager or a top-performing sales negotiator, this role gives you the chance to run your own office, manage a team, and drive business success. Key Responsibilities Branch & Team Leadership: Oversee daily operations and ensure high performance. Coaching & Development: Support and mentor your team to enhance their skills. Customer Service Excellence: Deliver a seamless experience for buyers and sellers. Business Growth: Identify opportunities to exceed targets and expand market reach. Property Valuation & Instruction: Secure new listings and optimize property sales. Sales Progression: Manage transactions and maintain strong client relationships. About You Estate Agency Experience: Proven success in residential sales. Ambitious & Results-Driven: Thrives in a fast-paced, target-driven environment. Strong Communicator: Well-presented, articulate, and engaging with clients. Leadership Mindset: A motivated individual ready to take ownership of their branch. Full UK Driving Licence Required. What's in It for You? Competitive Salary: £22,000 - £25,000 basic, with £50,000+ OTE. Company Car or Car Allowance: Choose the option that best suits your needs. Career Progression: Clear pathway for growth within the business. Supplementary Payments: Financial support while establishing your pipeline. Take the Next Step Ready to lead a thriving branch and advance your career? Apply now or contact us for more details. Humphrey & Kirk are specialists in property recruitment, helping individuals find their ideal roles and reach their full potential. We make recruitment quicker, easier, and more relevant!
Jan 06, 2026
Full time
Branch Manager - Welwyn Garden City Salary: £22,000 - £25,000 basic (dependent on experience) On-Target Earnings: £50,000+ Additional Benefits: Five months of supplementary payments while building your pipeline, company car or car allowance, and career progression opportunities. About the Role This is an exciting opportunity for a driven estate agency professional ready to take the next step in their career. Whether you're currently a Lister, Assistant Manager or a top-performing sales negotiator, this role gives you the chance to run your own office, manage a team, and drive business success. Key Responsibilities Branch & Team Leadership: Oversee daily operations and ensure high performance. Coaching & Development: Support and mentor your team to enhance their skills. Customer Service Excellence: Deliver a seamless experience for buyers and sellers. Business Growth: Identify opportunities to exceed targets and expand market reach. Property Valuation & Instruction: Secure new listings and optimize property sales. Sales Progression: Manage transactions and maintain strong client relationships. About You Estate Agency Experience: Proven success in residential sales. Ambitious & Results-Driven: Thrives in a fast-paced, target-driven environment. Strong Communicator: Well-presented, articulate, and engaging with clients. Leadership Mindset: A motivated individual ready to take ownership of their branch. Full UK Driving Licence Required. What's in It for You? Competitive Salary: £22,000 - £25,000 basic, with £50,000+ OTE. Company Car or Car Allowance: Choose the option that best suits your needs. Career Progression: Clear pathway for growth within the business. Supplementary Payments: Financial support while establishing your pipeline. Take the Next Step Ready to lead a thriving branch and advance your career? Apply now or contact us for more details. Humphrey & Kirk are specialists in property recruitment, helping individuals find their ideal roles and reach their full potential. We make recruitment quicker, easier, and more relevant!
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 06, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Assistant Farm Manager - Arable & Fresh Produce Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and motivated agricultural professional with a passion for crop production and sustainable farming systems? Do you thrive supporting cropping programmes, leading field teams, and ensuring high standards of quality and compliance? Are you looking to develop your career within a progressive farming business? Location of the Job: South Yorkshire Salary & Benefits Package: Up to 50K plus accommodation allowance and company vehicle Permanent, full-time position Seasonal peak June-October; additional hours as required On-site accommodation available Professional training and development supported Additional Information: This role would suit an experienced Assistant Farm Manager or Senior Farm Supervisor with a strong background in fresh produce or arable systems, people management, and modern field operations. About the Company Our client is a leading UK farming business producing high-quality organic and conventional cereals and vegetables for major retailers and wholesalers. The enterprise is committed to sustainable agriculture, environmental stewardship, and meeting strict organic, environmental, and customer standards. Continued investment supports innovation, compliance, and long-term resilience. Assistant Farm Manager - The Job Role Details You will play a key role in planning, managing, and optimising crop production activities across the farming operation. Working closely with the Farm Manager, Agronomist, and Compliance Manager, you will support cropping programmes from establishment through to harvest, lead field teams, maintain compliance, and ensure the consistent delivery of high-quality crops. Key Responsibilities Support the development and implementation of annual cropping plans including field selection, rotations, planting schedules, and variety choice Manage and monitor crop growth, plant health, soil conditions, pests, and diseases, ensuring timely intervention within organic standards Oversee irrigation, nutrient management, planting, fleecing, and weeding operations Coordinate harvest scheduling in line with production and quality requirements Conduct pre-harvest assessments including safe harvest sign-off Lead, induct, and coordinate permanent and seasonal field teams Support labour planning, training, and performance management Maintain accurate field records, crop diaries, and harvest data Support audits from certification bodies and customers Contribute to risk assessments, SOP reviews, and continuous improvement initiatives Ensure all operations comply with health, safety, and environmental legislation Ideal Candidate Skills & Qualifications You will have / be: Strong background in crop production, ideally within brassicas or fresh produce Proven ability to lead, motivate, and coordinate field teams Well organised with strong problem-solving skills Competent with farm machinery, field operations, and modern agricultural technologies Strong communicator, including working effectively with non-English speaking teams Full UK driving licence Desirable: PA1/PA2 or relevant operator certificates Knowledge of organic farming systems, IPM, and soil health principles Experience with harvest planning or fresh produce supply chains BASIS or FACTS qualifications (or willingness to work towards them) Working Hours Full-time. Peak periods between June and October may require extended hours. How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Assistant Farm Manager, Crop Production, Fresh Produce, Vegetables, Arable, Organic Farming, Harvest Planning, Field Operations, Agronomy, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Jan 06, 2026
Full time
Assistant Farm Manager - Arable & Fresh Produce Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and motivated agricultural professional with a passion for crop production and sustainable farming systems? Do you thrive supporting cropping programmes, leading field teams, and ensuring high standards of quality and compliance? Are you looking to develop your career within a progressive farming business? Location of the Job: South Yorkshire Salary & Benefits Package: Up to 50K plus accommodation allowance and company vehicle Permanent, full-time position Seasonal peak June-October; additional hours as required On-site accommodation available Professional training and development supported Additional Information: This role would suit an experienced Assistant Farm Manager or Senior Farm Supervisor with a strong background in fresh produce or arable systems, people management, and modern field operations. About the Company Our client is a leading UK farming business producing high-quality organic and conventional cereals and vegetables for major retailers and wholesalers. The enterprise is committed to sustainable agriculture, environmental stewardship, and meeting strict organic, environmental, and customer standards. Continued investment supports innovation, compliance, and long-term resilience. Assistant Farm Manager - The Job Role Details You will play a key role in planning, managing, and optimising crop production activities across the farming operation. Working closely with the Farm Manager, Agronomist, and Compliance Manager, you will support cropping programmes from establishment through to harvest, lead field teams, maintain compliance, and ensure the consistent delivery of high-quality crops. Key Responsibilities Support the development and implementation of annual cropping plans including field selection, rotations, planting schedules, and variety choice Manage and monitor crop growth, plant health, soil conditions, pests, and diseases, ensuring timely intervention within organic standards Oversee irrigation, nutrient management, planting, fleecing, and weeding operations Coordinate harvest scheduling in line with production and quality requirements Conduct pre-harvest assessments including safe harvest sign-off Lead, induct, and coordinate permanent and seasonal field teams Support labour planning, training, and performance management Maintain accurate field records, crop diaries, and harvest data Support audits from certification bodies and customers Contribute to risk assessments, SOP reviews, and continuous improvement initiatives Ensure all operations comply with health, safety, and environmental legislation Ideal Candidate Skills & Qualifications You will have / be: Strong background in crop production, ideally within brassicas or fresh produce Proven ability to lead, motivate, and coordinate field teams Well organised with strong problem-solving skills Competent with farm machinery, field operations, and modern agricultural technologies Strong communicator, including working effectively with non-English speaking teams Full UK driving licence Desirable: PA1/PA2 or relevant operator certificates Knowledge of organic farming systems, IPM, and soil health principles Experience with harvest planning or fresh produce supply chains BASIS or FACTS qualifications (or willingness to work towards them) Working Hours Full-time. Peak periods between June and October may require extended hours. How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. The Industry (Key Words) Assistant Farm Manager, Crop Production, Fresh Produce, Vegetables, Arable, Organic Farming, Harvest Planning, Field Operations, Agronomy, Sustainable Agriculture, Agriculture Jobs We thank all applicants who apply for this role. However, only those shortlisted for interview will be contacted. Rest assured your application will be handled in complete confidence and your personal details will not be shared with any third party without your prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
Jan 06, 2026
Full time
Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 - 17.00, Monday - Friday This is a great job for someone We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you'll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It's just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We're proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection's purpose is all about "helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one", counting on us to be there for them when they need it most. You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work You will possess the ability to work within a close knit team as well as under your own autonomy You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business Supporting change in the business and raising suggestions for improvement Skills and experience we're looking for Experience in administration Strong communication skills, via email and telephone Ability to manage change of priorities and can organize and manage own workload Approachable team member, able to easily build rapport with others Excellent skills with Microsoft applications (especially Excel) What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,400 based on 35 hours a week Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga ( ).
E-Commerce Administrator - Aylesbury (Must have used Amazon Vendor Central) Think Specialist Recruitment are delighted to be working with a well-established leading organisation based in Aylesbury. Do you have strong experience working with Amazon Vendor Central? Our client who are a market leading organisation, are looking for someone to join them and help manage their Customer Account with Amazon who are one of their largest customers. If you have a strong working knowledge of Vendor Central and are a talented problem solver, then we'd love to speak to you. The successful candidate will play a essential role in overseeing all order discrepancies, queries and chargeback claims from Amazon, getting to the route cause of the issue whilst collaborating with the internal teams to ensure the performance of our client's operations are as cost effective as possible. To be considered for this role, we will only be looking to speak with candidates who have a strong working knowledge of Amazon Vendor Central . The ideal candidate will be someone experienced dealing with the back-office side of Amazon, with a strong knowledge of dealing with and investigating charge backs raised by Amazon. This role will be based in our clients Aylesbury office, with the working pattern being three days in the office and two at home. Our client is open to the candidate working 8am till 4pm or 9am till 5pm. This role offers an attractive starting salary between 28k to 32k, with the chance to work for an established market leading organisation. Key Responsibilities: Conduct weekly reviews of chargebacks raised by Amazon. Investigate and determine the root cause of the chargebacks ensuring these are disputed and all solutions are identified to resolve the issue reported. Attend monthly chargeback review meetings. Manage the Finance ledger monthly for aged debt control in cooperation with the accounts department. Deal with any stock shortage disputes and price queries daily to recover funds owed. Analyse report data to identify areas for improvement to reduce debt, ensuring you are proactively implementing actions to prevent similar situations occurring. Ensuring all order queries are processed accurately, timely, and in line with deadlines. Manage purchase order cancellations in order to avoid chargebacks and maintain a high order acceptance level Provide cover for purchase orders during team member absences. Monitor daily customer demand, including lost sales, and maintain clear communication with the Demand Planning team. Work with supply chain departments to identify inbound timeframes and secure revenue opportunities. Improve Sales Order Process. Update catalogue information on an ad-hoc basis to prevent order issues. Work closely with the sales team to manage accounts and build strong customer relationships. Build communication and foster working relationships with other internal departments. Perform any additional tasks as requested by line management. What We're Looking For: Strong Customer Service experience - skilled at troubleshooting Customer issues. Prior experience using Amazon Vendor Central and Seller Central is a must to be considered for this role. Able to analyse data and solve problems within a timely manner. Excellent interpersonal skills for interacting with customers and colleagues. Thrives when working within a cross-functional team environment. Be an innovative problem solver. Proactively seeks solutions and drives results. Able to prioritise tasks and multitask across a range of differing issues at any given time. Be a confident communicator. Well organised and able to plan ahead Show a flexible work ethic and be able to respond quickly to change. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jan 06, 2026
Full time
E-Commerce Administrator - Aylesbury (Must have used Amazon Vendor Central) Think Specialist Recruitment are delighted to be working with a well-established leading organisation based in Aylesbury. Do you have strong experience working with Amazon Vendor Central? Our client who are a market leading organisation, are looking for someone to join them and help manage their Customer Account with Amazon who are one of their largest customers. If you have a strong working knowledge of Vendor Central and are a talented problem solver, then we'd love to speak to you. The successful candidate will play a essential role in overseeing all order discrepancies, queries and chargeback claims from Amazon, getting to the route cause of the issue whilst collaborating with the internal teams to ensure the performance of our client's operations are as cost effective as possible. To be considered for this role, we will only be looking to speak with candidates who have a strong working knowledge of Amazon Vendor Central . The ideal candidate will be someone experienced dealing with the back-office side of Amazon, with a strong knowledge of dealing with and investigating charge backs raised by Amazon. This role will be based in our clients Aylesbury office, with the working pattern being three days in the office and two at home. Our client is open to the candidate working 8am till 4pm or 9am till 5pm. This role offers an attractive starting salary between 28k to 32k, with the chance to work for an established market leading organisation. Key Responsibilities: Conduct weekly reviews of chargebacks raised by Amazon. Investigate and determine the root cause of the chargebacks ensuring these are disputed and all solutions are identified to resolve the issue reported. Attend monthly chargeback review meetings. Manage the Finance ledger monthly for aged debt control in cooperation with the accounts department. Deal with any stock shortage disputes and price queries daily to recover funds owed. Analyse report data to identify areas for improvement to reduce debt, ensuring you are proactively implementing actions to prevent similar situations occurring. Ensuring all order queries are processed accurately, timely, and in line with deadlines. Manage purchase order cancellations in order to avoid chargebacks and maintain a high order acceptance level Provide cover for purchase orders during team member absences. Monitor daily customer demand, including lost sales, and maintain clear communication with the Demand Planning team. Work with supply chain departments to identify inbound timeframes and secure revenue opportunities. Improve Sales Order Process. Update catalogue information on an ad-hoc basis to prevent order issues. Work closely with the sales team to manage accounts and build strong customer relationships. Build communication and foster working relationships with other internal departments. Perform any additional tasks as requested by line management. What We're Looking For: Strong Customer Service experience - skilled at troubleshooting Customer issues. Prior experience using Amazon Vendor Central and Seller Central is a must to be considered for this role. Able to analyse data and solve problems within a timely manner. Excellent interpersonal skills for interacting with customers and colleagues. Thrives when working within a cross-functional team environment. Be an innovative problem solver. Proactively seeks solutions and drives results. Able to prioritise tasks and multitask across a range of differing issues at any given time. Be a confident communicator. Well organised and able to plan ahead Show a flexible work ethic and be able to respond quickly to change. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Overview Plant Manager - Lurgan Location: Lurgan, Northern Ireland Industry: Manufacturing / Packaging Type: Permanent, Full-Time Description Hunter Savage is delighted to partner with a leading packaging manufacturer to appoint a Plant Manager for their Lurgan operation. This is a fantastic opportunity for an experienced operational leader to take full ownership of site performance, growth, and day-to-day management. As Plant Manager, you'll play a pivotal role in driving operational excellence, leading a committed team, and delivering exceptional results across safety, quality, cost, and customer service. You'll join a company that values innovation, sustainability, and continuous improvement - and you'll be empowered to shape the future of the site as part of a dynamic and forward-thinking organisation. The Role Provide strategic and hands-on leadership across all plant functions, including production, logistics, and administration. Drive a strong Health, Safety and Environmental culture, ensuring compliance with statutory and company standards. Oversee site performance and profitability, with full P&L accountability. Develop customer relationships and identify opportunities for commercial growth. Champion continuous improvement initiatives and lead the delivery of KPIs. The Person Proven leadership experience within a production, manufacturing, or customer-focused environment. Excellent communication, organisational, and motivational skills. Demonstrated ability to manage teams, projects, and performance to successful outcomes. Experience in corrugated packaging, paper-based, or related manufacturing sectors highly desirable. Commercial acumen with exposure to pricing, cost management, or P&L responsibility is advantageous. Degree-level qualification in a business or technical discipline preferred. The Reward Competitive salary and benefits package, reflective of experience. Opportunity to make a measurable impact in a leadership role with full operational ownership. Supportive company culture focused on growth, innovation, and people development. Long-term career progression within a respected market leader. Next Steps - Why Hunter Savage At Hunter Savage, we're a specialist recruitment consultancy trusted by professionals and employers across Engineering, Operations, and Manufacturing in Northern Ireland and the Republic of Ireland. We understand the unique challenges of leadership roles like this Plant Manager position, and we partner closely with both candidates and clients to ensure the perfect fit - combining deep sector insight with a consultative, relationship-driven approach. If you're ready to take the next step in your leadership career, we'd love to hear from you. Apply today or contact Conor O'Hagan, Director - Engineering & Operations, for a confidential discussion.
Jan 06, 2026
Full time
Overview Plant Manager - Lurgan Location: Lurgan, Northern Ireland Industry: Manufacturing / Packaging Type: Permanent, Full-Time Description Hunter Savage is delighted to partner with a leading packaging manufacturer to appoint a Plant Manager for their Lurgan operation. This is a fantastic opportunity for an experienced operational leader to take full ownership of site performance, growth, and day-to-day management. As Plant Manager, you'll play a pivotal role in driving operational excellence, leading a committed team, and delivering exceptional results across safety, quality, cost, and customer service. You'll join a company that values innovation, sustainability, and continuous improvement - and you'll be empowered to shape the future of the site as part of a dynamic and forward-thinking organisation. The Role Provide strategic and hands-on leadership across all plant functions, including production, logistics, and administration. Drive a strong Health, Safety and Environmental culture, ensuring compliance with statutory and company standards. Oversee site performance and profitability, with full P&L accountability. Develop customer relationships and identify opportunities for commercial growth. Champion continuous improvement initiatives and lead the delivery of KPIs. The Person Proven leadership experience within a production, manufacturing, or customer-focused environment. Excellent communication, organisational, and motivational skills. Demonstrated ability to manage teams, projects, and performance to successful outcomes. Experience in corrugated packaging, paper-based, or related manufacturing sectors highly desirable. Commercial acumen with exposure to pricing, cost management, or P&L responsibility is advantageous. Degree-level qualification in a business or technical discipline preferred. The Reward Competitive salary and benefits package, reflective of experience. Opportunity to make a measurable impact in a leadership role with full operational ownership. Supportive company culture focused on growth, innovation, and people development. Long-term career progression within a respected market leader. Next Steps - Why Hunter Savage At Hunter Savage, we're a specialist recruitment consultancy trusted by professionals and employers across Engineering, Operations, and Manufacturing in Northern Ireland and the Republic of Ireland. We understand the unique challenges of leadership roles like this Plant Manager position, and we partner closely with both candidates and clients to ensure the perfect fit - combining deep sector insight with a consultative, relationship-driven approach. If you're ready to take the next step in your leadership career, we'd love to hear from you. Apply today or contact Conor O'Hagan, Director - Engineering & Operations, for a confidential discussion.