178 jobs found

We're seeking an experienced Repairs Planner to manage day-to-day repairs, voids, and major works within social housing. This hybrid role offers autonomy, variety, and the chance to improve service delivery for a valued community. Client Details A well-established housing association dedicated to providing quality homes for those working in education. They are committed to excellent customer service and maintaining high standards across their property portfolio. Description Plan and schedule day-to-day repairs, void works, and major repairs Manage damp & mould cases and ensure compliance with health standards Raise and close work orders accurately using housing management systems Liaise with contractors and internal teams to ensure timely completion Provide excellent customer support and resolve queries professionally Monitor progress and update systems to reflect job status Occasional travel to different sites every couple of months Profile A successful Repairs Planning Officer should have: Proven experience in social housing repairs planning or scheduling Strong organisational and IT skills (housing management systems experience) Excellent communication and customer service skills A proactive approach to problem-solving and decision-making. Knowledge of health and safety regulations in property management. Self-starter with ability to manage workload independently Knowledge of voids, damp & mould, and major repairs processes Job Offer Competitive hourly rate A temporary ongoing position with the potential to go perm. The opportunity to work within the Housing industry. Hybrid working with occasional travel to different areas of the UK If you are ready to take on a rewarding challenge as a Repairs Planning Officer in London, we encourage you to apply today!

Role: Housing Officer Pay rate: 22.59 (PAYE) Location: Harrow Civic Hub, Forward Drive, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months initially, with possible extension Hours: 36 hours/week, Monday to Friday Work Style: Hybrid working Pertemps is recruiting a detail-driven Housing Officer to join Harrow Council's Housing team. The Housing Officer will deliver high-quality housing management services to tenants and leaseholders, ensuring council-owned properties and assets are maintained to a strong standard across multiple service areas. Please note, a successful candidate would need to have a car, driving license and business insurance. Key Duties: Respond to enquiries professionally and within corporate timeframes Provide excellent customer service across tenancy and leasehold matters Maintain accurate records and systems, including rent collection Collaborate with internal teams and external partners to resolve housing issues Support Council initiatives in training, governance, and health & safety Contribute to service improvement and value-for-money delivery Candidate Profile: Strong grasp of housing legislation, welfare benefits, and tenancy management Experience in housing services and diverse, fast-paced environments Knowledge of basic repairs, enforcement codes, and equality issues Skilled in partnership working and cross-service collaboration About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Prospectus is pleased to be partnering with our client to find an Executive & Governance Assistant. The charity is a leading occupational benevolent organisation which supports individuals and their families who are working or retired and are in real need. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. The Executive & Governance Assistant will support the CEO, COO and Exec team, and also provide support for the Board of Trustees. The role responsibilities will include diary management, scheduling, inbox triage, making travel arrangements, meeting preparation and event planning. You will also be a key support in regard to Board meetings, circulating agendas, minute taking, and collating and distributing papers to strict deadlines. The role will see you being a main administrative contact for the organisation with external stakeholders, such as with bank partners, other benevolent funds, and charitable partners, and you will respond on behalf of the CEO in respect of administrative matters. The EA & Governance position also encompasses governance officer responsibility, maintaining statutory and governance records, including the Register of Interests, and all Trustee Charity Commission and Companies House filing requirements. The ideal candidate will be people orientated, experienced in working with Boards and Board committees, able to balance priorities and to communicate effectively and confidentially with all stakeholders, internal and external. A full time, hybrid and permanent position, the role generally requires 2 days per week in the London office. The successful candidate would ideally be able to be on site for additional days where required for extra meetings etc. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

Housing Officer £14.87 - £19.75 per hour Temporary contract, minimum 3 months Fully remote with occasional travel across the South West Full Time, 37.5 hours per week Sellick Partnership are currently recruiting for a Housing Officer to join a large housing provider on a temporary contract Daily duties of the Housing Officer: Manage property condition cases, hoarding, tenancy breaches, and permissions click apply for full job details

Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts most vulnerable adults to move on from temporary accommodation click apply for full job details

TEMP 3 MONTHS - PAID UMBRELLA We're Hiring: Customer Liaison Officer Location: Macclesfield (SK11) Sectors: Social Housing Project Types: Kitchens & bathrooms scheme Pay rate: £16.00 per hour UMBRELLA Duration: 3 months temp We are hiring for a temp Customer Liaison Officer based in Macclesfield for a social housing kitchens & bathrooms scheme, starting ASAP for 3 months click apply for full job details

Customer support officer needed! Salary: 15.06 per hour Location: The Civic Centre, Ex1 Hours: Monday - Friday 9am - 5.30pm Till March 2026 MAIN PURPOSE To deliver a consistently excellent and accurate service to all customers telephoning or visiting the Customer Services. To resolve queries at the first point of contact, pulling in expertise where required. To gather a complete picture of the problem to be solved and provide a pro-active response, tailored to meet individual's needs. To assist customers in resolving their housing and financial problems and other Council related queries. To support customers in gaining financial independence and sustainable accommodation Skills Must have current working knowledge of using CAPITA Revs and Bens system including actioning a range of Council Tax changes such as applying discounts/exemptions, setting up payment plans and making changes to property occupants. You will be working in a friendly and busy team Excellent empathetic telephone manner and customer service skills are a must, as is the ability to deal professionally with occasionally contentious/challenging conversations. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Job Title: Collections Advisor Location: Customer & Communities Neighbourhoods Income Services Hours: 36.25 hours/week Contract: Fixed-term (until March) We re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you. Collections Advisor Key Responsibilities: Debt Collection : Manage arrears, recharges, and sundry debts from tenants and former tenants. Customer Outreach : Make outbound calls to discuss payment plans and negotiate solutions. Data Management : Maintain accurate records in housing systems and financial databases. Team Support : Collaborate with Income Officers and Rent Accounting teams to ensure timely collections. Financial Support : Raise awareness of financial inclusion programs and refer to support services. Campaigns : Contribute to income collection projects and initiatives. Collections Advisor Requirements: Customer Service Experience , ideally in debt collection or a similar role. Strong Communication Skills for managing sensitive financial situations. Numeracy and accuracy in handling financial data. Problem-Solving Ability to assess situations and find effective solutions. Tech Skills : Proficient in Microsoft Office; experience with housing management systems is a plus. Collections Advisor Personal Qualities: Customer-Centered : Committed to delivering excellent service. Empathetic : Understanding of the financial challenges customers face. Adaptable : Comfortable with change and new challenges. Team-Oriented : Collaborative and able to work well with others. Qualifications: GCSE (Grade C or above) in Maths or equivalent. Please apply online for this Collections Advisor role To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.

Housing Register Officer Location: North East Lincolnshire Rate: £14.59 per hour Hours: 37 hours per week About the Role We are seeking a dedicated and professional Housing Register Officer to support the effective, efficient and fair administration of the housing register in Northern Lincolnshire. Working in partnership with a range of housing providers, you will ensure that applicants and partner agencies receive accurate advice and assistance in line with the Home Choice Lincs policy. Key Responsibilities Administer the housing register in accordance with the Home Choice Lincs allocations policy and the Council s duties under Part 6 of the Housing Act 1996. Respond to customer and agency enquiries regarding access to housing, following partnership lettings policies and corporate procedures. Assess eligibility and priority for applicants, including reviewing sensitive information such as care plans, child in need plans and criminal conviction details. Communicate with vulnerable, distressed or high-need customers by telephone and email with professionalism, empathy and clarity. Maintain accuracy, confidentiality and consistency in all decision-making and record-keeping. What We re Looking For Strong communication skills and the ability to manage sensitive conversations. Sound judgement and the ability to make fair, evidence-based decisions. Knowledge of housing legislation, particularly the Housing Act 1996, or the ability to learn quickly. A commitment to delivering high-quality customer service within a fast-paced environment. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Proven track record in dealing with Collections andies accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

Pertemps Network Group are delighted to be assisting a housing provider for a Resident Engagement Manager who will lead, coordinate, and deliver key change and project management initiatives across Housing Services to strengthen resident engagement and ensure full readiness for regulatory inspection. Working closely with the Head of Resident Involvement & Participation, the role will embed a modern, effective, and inclusive resident involvement structure ensuring residents have a strong voice and that their feedback directly shapes service improvements. Department: Housing Responsible for: Engagement Officer x3 Pay: (Apply online only) per/day (Umbrella) Key Responsibilities Project & Change Management Lead the delivery of the Resident Engagement Reset project across Housing Services, supporting new and innovative ways of working. Oversee change management activities, including reviewing and reshaping resident involvement structures and introducing informal engagement methods. Ensure all projects are delivered to agreed scope, timelines, and governance standards. Regulatory Readiness Support preparation for regulatory inspection by compiling and analysing evidence against the Social Housing Act Consumer Standards (especially Transparency, Influence & Accountability). Ensure compliance levels are understood, documented, and continuously improved. Service & Organisational Improvement Embed changes across services, helping staff adapt confidently to new practices. Develop creative and workable solutions to complex housing challenges, improving efficiency and resident outcomes. Benchmark engagement performance (including TSMs) with other social landlords and develop proposals for enhanced approaches. Engagement, Inclusion & Communication Lead effective communication and engagement activities with internal teams, residents, and external stakeholders. Manage delivery of groups and forums forming the resident involvement structure, ensuring consistent governance and high-quality resident participation. Promote inclusive engagement and ensure views of residents with protected characteristics are represented. Build strong relationships with residents, encouraging co-production and co-design practices. Operational Delivery Manage preparation and responses to major consultation exercises, including statutory consultations under s105 and s20. Lead on the completion of Equality Impact Assessments (EqIAs). Prepare written responses to councillor enquiries, complaints, and resident concerns within agreed timeframes. Produce regular progress reports against the Resident Involvement Strategy action plan. Leadership & Compliance Manage and support a team of three Engagement Officers. Deputise for the Head of Resident Involvement & Participation as required. Ensure full compliance with GDPR and confidentiality policies. Work flexibly across community settings, office locations, and from home, with occasional evening/weekend meetings. About You Strong background in project management, change management, or transformation within housing or public sector environments. Deep understanding of resident engagement best practice and regulatory expectations in social housing. Excellent communication, stakeholder management, and relationship-building skills. Experience leading teams and driving cultural and operational change. Ability to analyse data, produce reports, and present findings confidently. Committed to equality, inclusion, and empowering resident voices. At Pertemps, we are committed to supporting talented professionals who are passionate about delivering meaningful change within Housing Services. If you are driven by resident-focused outcomes, experienced in leading engagement initiatives, and confident managing complex projects that improve service delivery, we would love to hear from you. This is an excellent opportunity to join a forward-thinking organisation through a trusted recruitment partner who will support you throughout every stage of the application process. Apply now to be considered for the Resident Engagement Manager position and take the next step in your housing career.

Job Profile for Health & Safety Manager - 45310 Position: Health & Safety Manager Location: Christchurch office & manufacturing unit (with national travel to sites) Salary: Up to 50,000 (up to 60,000 with Quality Management experience) Benefits: Hybrid working, 23 days holiday + 8 bank holidays, salary-sacrifice pension Reporting to: Chief Operating Officer (COO) Health and Safety Manager Required to join a growing, PE-backed business entering an exciting phase of expansion. They design, manufacture, and install temporary structures for major events (including Wimbledon, Ascot, Cheltenham), as well as additional spaces for warehousing and commercial use. They are seeking a hands-on Health & Safety Manager to build and lead our H&S function. You'll develop our safety (and Quality, if applicable) systems, ensure compliance across our manufacturing and construction sites, lead audits, and produce essential documentation. This stand-alone role offers autonomy, hybrid working, and the chance to make a meaningful impact as we grow. Health & Safety Manager Job Overview Develop, implement, and maintain a comprehensive Health & Safety management system from scratch, including supporting Quality processes if applicable. Oversee H&S compliance across manufacturing, construction, and installation activities for temporary structures. Write and review risk assessments, method statements (RAMS), lifting plans, and other safety-critical documentation. Lead internal and external audits, including ISO and CHAS. Deliver H&S training sessions, toolbox talks, and competency assessments. Chair H&S meetings and act as the key point of contact for all safety matters across the business. Drive a culture of continuous improvement, ensuring best practice is embedded in day-to-day operations. Conduct site inspections across multiple UK locations; ensure safe systems of work are followed. Support the business through incident investigations, root cause analysis, reporting, and corrective action planning. Influence, coach, and partner with colleagues at all levels to improve safety behaviours and standards. Health & Safety Manager Job Requirements Significant experience in Construction (required) and other high-risk environments such as manufacturing. Experience working in a multi-site organisation. Previous SME experience, including setting up H&S functions, policies, and systems. Strong experience writing RAMs and Lift Plans. Confident leading H&S meetings, delivering training, and influencing at all levels. Relevant qualifications including NEBOSH and COSHH. Experience leading or managing ISO and CHAS audits. Health & Safety ManagerSalary & Benefits Permanent position Competitive salary up to 50,000 (up to 60,000 with Quality Management experience) Monday to Friday - 37.5 hour week Hybrid working (2-3 days per week from home) Competitive holiday allowance (23 days + bank holidays) The opportunity to build a function, make an impact, and help shape the business as we grow Pension scheme Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Job Title: Maintenance Operative Location: Gloucester and South Gloucestershire Services Salary: £29,500 Per annum Job Type : Full-time, Permanent Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. Purpose: The Maintenance Officer works with the Supported Housing teams in Gloucester and South Gloucestershire, Asset management team and contractors to ensure the buildings offer safe, good quality accommodation. The services are designed to help people who have experienced homelessness to find stable, long-term home. Your main responsibilities include leading with health and safety, compliance, identifying repairs and either rectifying the damage or raising the repair order You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim's Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values. What you will be doing: Identifying maintenance issues and undertake basic repairs when appropriate Completing Health and Safety compliance of properties, ensuring that routine checks and necessary works are carried out in a timely and professional manner. Liaison with contractors and suppliers to ensure their work is carried out in a timely and professional manner, to the standards required by the association. Communicating in a professional manner with residents, Elim teams, and contractors to ensure that issues relating to the fabric of properties and health and safety are resolved as swiftly as possible. Contribute towards achieving performance targets, specifically void and re-let times and utilisation, by ensuring vacated rooms are returned to a lettable condition as quickly as possible. To be responsible for compliance actions To provide reports or information as requested by Elim Management. To record all work conducted professionally and in line with Elim policies and procedures. To use IT as appropriate for recording and reporting. To seek best value for money for the association. To work across services as and when required to ensure the delivery of service is maintained which will include travelling between schemes. Ability to maintain clear and up to date records both written and electronically. Hold a driving license and ability to work across the support services locations. Ability to communicate effectively with residents, colleagues and contractors. What you will need to be successful: Be able use your initiative, whilst being an integral member of the supported housing team. Be proactive in identifying maintenance required and plan own work including prioritising tasks and taking other priorities into account. Work proactively and productively with others, ask for help or guidance when needed and respond positively to requests for help from others. Communicate clearly and accurately with residents, colleagues, managers and external contractors/agencies. Knowledge of Health and Safety requirements for supported and intensive housing management schemes Always reviews your work and look to improve it, seeing change as positive and being able and willing to take on new ideas. Understand what Elim is trying to achieve and makes a positive contribution to Elim's vision. Understand own strengths and weaknesses and always tries to improve your own performance. Understands value for money and always try to achieve this in your area of responsibility. Current and valid drivers license Elim employees benefit from: - 25 days annual holiday rising to 30 days - day off for your birthday each year. - Access to training and career development through Elim Skills Academy - Flexible working - Company pension. - Life Assurance. - Health cash plan, which includes discounts to a wide range of shops and services. - Free onsite car parking For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application or are unable to access our website, please contact us. We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with the relevant experience or job titles of: Trades, Electrician, Plumber, Carpenter, Woodwork, Plumbing, Electrical Operative, Handyman, Skilled Tradesperson, Housing Maintenance Operative, Maintenance Officer may be considered.

Contract- Fixed term until 31st December 2027 Salary- £31,600 per annum Hours Full time 35 per week Location- Newcastle/South Tyneside Closing date: Tuesday 20th January 2026 at 11.30pm Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency. About the role As an Engagement Worker, you will be pivotal in delivering Shelter s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five TG1 clients at any one time. About you You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: We learn from our experiences and are open to risk We work together to achieve a shared purpose Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Client Local Authority in Newham Job Title Senior Lawyer (Contracts and Procurement) Pay Rate 50- 60 an hour UMBRELLA Hours 36 Hours a week(Mon-Fri) 9AM-5PM Duration Initial 3 month Contract Location Hybrid working-will be office based in Newham Dockside Description Job Purpose: To support the Principal Lawyer and Legal Services management team in the provision of strategic, high level legal advice to the Councils, Members and Officers, and support the provision of legal solutions in Contracts and Procurement and related areas to enable the Councils to progress with corporate goals. To lead and manage a team in a shared back office support service. The team will include lawyers, legal officers and support staff, and the Senior Lawyer will support the Team Leader in the delivery of a portfolio of high quality, solution focused legal work in more than one discipline and across multiple sites, to customers in different organisations. Case Management: Leading on complex litigation and enforcement cases, which may include tenancy management, anti-social behaviour (ASB), housing disrepair, homelessness, public law (including Judicial Review), and regulatory law matters. To support the Principal Lawyer in meeting the strategic aims of the Legal Services department. To build positive relationships with customers, assisting the Principal Lawyer in the role as relationship manager, and developing and marketing new and innovative solutions To support the Principal Lawyer in developing ways of maximising and improving income generation and ,identifying savings Specific Responsibilities: To pick up casework arising in their respective teams during peak times or where additional resources are required to meet demand, and if requested to do so by the Principal Lawyer provide support to other teams To support complex strategic projects across multi-functional teams, assisting to ensure that an innovative and commercial solutions focus is adopted across projects. To support the Principal Lawyer in ensuring that the Councils, clients, and members are kept abreast of the law as necessary, and to determine the effect of new legislation, advising on developments as necessary To have responsibility for a team of up to 10 lawyers and support staff, potentially working across legal disciplines and working over multiple sites To carry out advocacy when necessary on own caseload, and not to instruct external support except in accordance with agreed procedures To attend meetings of the Councils as required to provide legal and governance advice. Experience: People management including, motivation, performance and capability Leadership in the provision of functions within the Shared Service Service improvement, maximising efficiency and new delivery models for the functions within the shared service Managing and delivering transformational change in Legal Services An understanding of the workings of local government and the challenges being set by the new local government agenda along with the financial, legal and political context of local government. The ability to contribute towards setting the strategic direction of Legal Services, supporting the senior management team to develop the overarching strategy for the service and the necessary supporting plans for delivery, with and through partners. Knowledge of local government powers and duties and at least one of the following areas of law, civil litigation, Contracts and Procurement & contract, planning, development. Contracts and Procurement and related areas A qualified solicitor or barrister holding a practicing certificate. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are seeking a motivated and resilient Debt Recovery Officer to maximise rental income and reduce arrears across our housing portfolio. You will work closely with residents to prevent debt escalation, provide support and advice, and take appropriate recovery action in line with housing legislation and organisational policies. Key Responsibilities Manage rent arrears cases across a range of tenures Contact residents by phone, email, letter, and home visits to recover outstanding debt Negotiate and agree affordable repayment plans Carry out income and expenditure assessments Prevent arrears escalation through early intervention and tenancy support Prepare cases for legal action, including Notices, PCOL claims, and court documentation Represent the organisation at court where required Signpost residents to welfare benefits, debt advice, and support services Maintain accurate records using housing management systems Ensure compliance with relevant legislation, policies, and pre-action protocols About You Experience in housing income, rent arrears, or debt recovery Knowledge of housing law, arrears recovery processes, and court procedures Strong negotiation, communication, and problem-solving skills Ability to manage a caseload and work to performance targets Confident dealing with challenging and sensitive situations Good IT skills and experience using case management systems If you have the relevant skills then apply today!

Reporting to our Head of Student Representation and Partnerships, your main responsibilities will be to lead, coordinate, and evaluate student led campaigns that turn Bath Spa students priorities and lived experiences into visible, inclusive, and impactful action - empowering Sabbatical Officers, student leaders, and networks to deliver on their commitments. On a day-to-day basis, you will be expected to facilitate campaign planning, create and manage campaign timelines, content plans, and event logistics, coordinate visibility across digital channels and campus spaces. You ll also translate Advice Centre insights and feedback into campaign briefs and advocacy actions (e.g., policy proposals, open letters, meetings with university stakeholders). You may also provide training/mentoring for student leaders on campaigning, inclusive practice, and impact measurement. Throughout you ll track progress and impact (surveys, engagement data, case studies); report outcomes and iterate based on evidence. To achieve this, you will be working with colleagues across the Student Representation & Partnership, and Student Experience teams, as well as University partners. Your work will enable the Union to champion student voice and evidence based advocacy on issues affecting BSU students, while embedding equity, belonging, and collaboration across the Students Union and university. Requirements and Qualifications Valuable assets include the ability to plan, deliver campaigns with attention to detail and time management skills. You should have a personable manner with a genuine interest and motivation in understanding of student issues (housing, cost of living, sustainability) and ability to translate feedback into actionable advocacy Rather than focus on traditional education requirements, it would be advantageous to have the lived experience in campaigning, lobbying and evidence gathering. This role requires the successful candidate to undertake a basic DBS check. Benefits This full-time position offers: 30 days annual leave, plus end of year closure, and bank holidays AEGON Pension Scheme with up to 11% Employer Contribution Life Insurance x4 your annual salary Dental & Optical cash back plan Perkbox Discounts Cycle to Work Scheme & Discounted Membership to our on-site gym A range of Family Friendly & Health Policies to prioritise your wellbeing Structured induction and access to regular learning and networking opportunities We are proud of the work we have undertaken to support all employees to overcome challenges and succeed in an open and inclusive workplace environment. We have been recognised as Leaders in Diversity, and signatories to the Mindful Employer Charter and the Employers Initiative on Domestic Abuse. We are currently participating in an assessment with LEXXIC Consultancy to be accredited for our work to support our Neurodivergent employees.

We are currently recruiting for multiple Housing Assistant roles on behalf of a local housing association based in Birmingham. This is an excellent opportunity for candidates with social housing experience who are looking to build or further develop their career within housing services. As a Housing Assistant, you will play a key role in supporting the Housing Management team, acting as a first point of contact for tenants and ensuring a high-quality customer service experience. The Role: In this Housing Assistant position, you will manage a busy housing inbox and respond to a wide range of tenant-related queries. You will support tenancy and neighbourhood management activities while working closely with Housing Officers and other internal teams. This role offers hybrid working, combining office and home-based work. Key Responsibilities of a Housing Assistant: Manage and respond to enquiries via the housing inbox, phone and digital channels Provide excellent customer service to tenants, dealing with day-to-day housing-related queries Support Housing Officers with tenancy management administration Log, track and update customer queries accurately on housing management systems Liaise with internal departments to resolve tenant issues efficiently Ensure communication with tenants is professional, timely and customer-focused Support compliance with housing policies and procedures What We'd Love To See: Previous experience in a Housing Assistant or similar housing support role Experience working within social housing (essential) Strong customer service and communication skills Ability to manage a busy inbox and prioritise workloads effectively Good IT skills and experience using housing management systems A proactive and organised approach to work What's On Offer: 6 month fixed term contract Hybrid working Birmingham Based If this Housing Assistant role is for you then please apply or contact (url removed)