Role Overview As Customer Liaison Officer, you will support the full end-to-end customer and installation journey. Alongside coordinating projects, you will act as the face of the organisation, visiting customers in their homes to provide clear information, build trust, and ensure they feel supported throughout the retrofit process. Key Responsibilities Act as the main customer liaison throughout the retrofit journey, including conducting home visits to explain works, manage expectations, and provide reassurance. Support customers both remotely and on-site by addressing queries, providing updates, and ensuring they understand each stage of the process. Work closely with assessors, surveyors, installers, and internal teams to ensure smooth project delivery and a positive customer experience. Identify and escalate customer concerns promptly, ensuring effective resolution and contributing to continuous service improvement. Represent the company professionally at all times when dealing with customers in person, over the phone, and in writing. Gather customer feedback during interactions and site visits, feeding insights back into internal processes to improve the customer experience. Support the Project Coordinator with general office duties, including taking customer calls, managing inbox enquiries, and providing timely updates to all stakeholders. Assist with booking and scheduling surveys, assessments, and installation appointments, ensuring information is accurately recorded and communicated. Upload and maintain project documentation and evidence in internal systems, ensuring records are clear, complete, and up to date. Skills & Experience Essential: Experience in project coordination, administration, or customer support. Strong organisational and communication skills with the ability to manage multiple tasks. Excellent customer service skills with the ability to communicate clearly and professionally over the phone, in person, and in writing. Ability to handle customer concerns with empathy, patience, and efficiency. Proficiency in CRM systems, spreadsheets, and document management tools. Full UK driving licence and willingness to travel regularly for customer visits. Ability to manage sensitive conversations in person with empathy and professionalism. Experience of working in a field-based, customer-facing role. Confidence in face-to-face customer interactions, with the ability to build rapport quickly. Desirable: Previous experience in insulation administration or retrofit project support. Knowledge of domestic retrofit standards such as PAS 2030 / PAS 2035 or ECO4 requirements. Familiarity with construction or energy efficiency projects. Proven track record of delivering positive customer experiences in previous roles. What We Offer Company Vehicle (Van) 25 days annual leave (+ Bank Holidays) Private Healthcare Career development opportunities in a growing sector A supportive and collaborative working environment The chance to make a tangible difference in the transition to a low-carbon future
Jan 07, 2026
Full time
Role Overview As Customer Liaison Officer, you will support the full end-to-end customer and installation journey. Alongside coordinating projects, you will act as the face of the organisation, visiting customers in their homes to provide clear information, build trust, and ensure they feel supported throughout the retrofit process. Key Responsibilities Act as the main customer liaison throughout the retrofit journey, including conducting home visits to explain works, manage expectations, and provide reassurance. Support customers both remotely and on-site by addressing queries, providing updates, and ensuring they understand each stage of the process. Work closely with assessors, surveyors, installers, and internal teams to ensure smooth project delivery and a positive customer experience. Identify and escalate customer concerns promptly, ensuring effective resolution and contributing to continuous service improvement. Represent the company professionally at all times when dealing with customers in person, over the phone, and in writing. Gather customer feedback during interactions and site visits, feeding insights back into internal processes to improve the customer experience. Support the Project Coordinator with general office duties, including taking customer calls, managing inbox enquiries, and providing timely updates to all stakeholders. Assist with booking and scheduling surveys, assessments, and installation appointments, ensuring information is accurately recorded and communicated. Upload and maintain project documentation and evidence in internal systems, ensuring records are clear, complete, and up to date. Skills & Experience Essential: Experience in project coordination, administration, or customer support. Strong organisational and communication skills with the ability to manage multiple tasks. Excellent customer service skills with the ability to communicate clearly and professionally over the phone, in person, and in writing. Ability to handle customer concerns with empathy, patience, and efficiency. Proficiency in CRM systems, spreadsheets, and document management tools. Full UK driving licence and willingness to travel regularly for customer visits. Ability to manage sensitive conversations in person with empathy and professionalism. Experience of working in a field-based, customer-facing role. Confidence in face-to-face customer interactions, with the ability to build rapport quickly. Desirable: Previous experience in insulation administration or retrofit project support. Knowledge of domestic retrofit standards such as PAS 2030 / PAS 2035 or ECO4 requirements. Familiarity with construction or energy efficiency projects. Proven track record of delivering positive customer experiences in previous roles. What We Offer Company Vehicle (Van) 25 days annual leave (+ Bank Holidays) Private Healthcare Career development opportunities in a growing sector A supportive and collaborative working environment The chance to make a tangible difference in the transition to a low-carbon future
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Jan 05, 2026
Seasonal
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
A leading sustainable building service provider in the UK is seeking a Tenant Liaison Officer to enhance the customer experience throughout construction projects. The ideal candidate will have customer service experience within the construction sector, possess strong communication skills, and hold a valid UK Driving license. Key responsibilities include consulting with residents, ensuring compliance with GDPR, and managing the resident journey effectively. Join us to contribute to sustainable building initiatives!
Jan 01, 2026
Full time
A leading sustainable building service provider in the UK is seeking a Tenant Liaison Officer to enhance the customer experience throughout construction projects. The ideal candidate will have customer service experience within the construction sector, possess strong communication skills, and hold a valid UK Driving license. Key responsibilities include consulting with residents, ensuring compliance with GDPR, and managing the resident journey effectively. Join us to contribute to sustainable building initiatives!
KEY ACCOUNTABILITIES: All production and PMR activities of the department, Day to day management of the staff and processes Agree, produce and ensure adherence to all Cut Crease Productivity and Quality KPIs Produce all Monthly Production and Quality reports relevant to areas of responsibility Communicate all relevant information to C&C team members on all four shifts Absence Management of team members including holiday planning, control & reduction of overtime Understand lean principles and assist manufacturing team in implementing cost reduction projects within manufacturing environment. Performance management of team members to include annual development reviews. Implement process improvement activities. Work with the Operations Director to ensure that as a team we provide the best service to our customers in terms of OTIF, and quality of product Understanding of customer requirements and liaison where required Deliver C&C Maintenance program Fully investigate complaints and implement corrective actions including disciplinary proceedings if required. Consistent approach required. Support the Production Planner. To ensure that all areas of responsibility retain high levels of housekeeping To be Health and Safety focused at all time. To identify and address any non conforming areas Work with the HR Officer to ensure the Absence Management process is followed and conduct return to work reviews when required Conduct return to work reviews when required Drive continuous improvement and best practice initiatives Validate all data taken from SFDC and prepare reports in standard format Control the Stripping team ensuring the products are available for Finishing when required in line with PSA. KNOWLEDGE, SKILLS, EXPERIENCE Strong mechanical skills and pragmatic approach to problem solving Willingness to develop operator level skills Understanding of IT systems and its practical applications Exposure to change management processes. Awareness of current SHE and employment legislation/standards. Knowledge of Good Manufacturing Practices (GMP). Project management and problem solving skills. Lean thinking knowledge and understanding
Jan 01, 2026
Full time
KEY ACCOUNTABILITIES: All production and PMR activities of the department, Day to day management of the staff and processes Agree, produce and ensure adherence to all Cut Crease Productivity and Quality KPIs Produce all Monthly Production and Quality reports relevant to areas of responsibility Communicate all relevant information to C&C team members on all four shifts Absence Management of team members including holiday planning, control & reduction of overtime Understand lean principles and assist manufacturing team in implementing cost reduction projects within manufacturing environment. Performance management of team members to include annual development reviews. Implement process improvement activities. Work with the Operations Director to ensure that as a team we provide the best service to our customers in terms of OTIF, and quality of product Understanding of customer requirements and liaison where required Deliver C&C Maintenance program Fully investigate complaints and implement corrective actions including disciplinary proceedings if required. Consistent approach required. Support the Production Planner. To ensure that all areas of responsibility retain high levels of housekeeping To be Health and Safety focused at all time. To identify and address any non conforming areas Work with the HR Officer to ensure the Absence Management process is followed and conduct return to work reviews when required Conduct return to work reviews when required Drive continuous improvement and best practice initiatives Validate all data taken from SFDC and prepare reports in standard format Control the Stripping team ensuring the products are available for Finishing when required in line with PSA. KNOWLEDGE, SKILLS, EXPERIENCE Strong mechanical skills and pragmatic approach to problem solving Willingness to develop operator level skills Understanding of IT systems and its practical applications Exposure to change management processes. Awareness of current SHE and employment legislation/standards. Knowledge of Good Manufacturing Practices (GMP). Project management and problem solving skills. Lean thinking knowledge and understanding
Senior Information Security & Quality Officer London, UK Job Description Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. THE ROLE CACI are seeking an experienced individual to join our ISQG team in the role of Senior Information Security & Quality Officer. The successful candidate will be responsible for supporting our ISO9001, ISO20000 and ISO27001 certifications, and provide advice and guidance on other quality and security matters. CACI delivers a diverse range of services across both the government and commercial sectors; this exciting opportunity will ensure you continue to expand your skills and knowledge and apply them to emerging technologies and best practices. The role is based in our London office, however, CACI adopt a flexible and hybrid working approach. The role may require you to occasionally visit client sites to support ongoing CACI projects both in the UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS/SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. Organise and contribute to the Quality and Security forum. Continually raise awareness and understanding of quality matters within the organisation, liaison with business groups quality leads over quality and compliance matters. Enforcement of quality and information security policies, procedures and processes. Communication of quality and security requirements in a clear, effective and engaging way. Assistance with supplier and customer due diligence activities. CORE SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED Microsoft Office applications. Excellent attention to detail with the ability to draft and produce accurate, detailed reports and documents to tight timeframes. Proven experience of ISO9001 Quality Management and preferably additionally ISO20000 Service Management and ISO27001 Security Management Systems. Ability to work at all levels, sometimes dealing with confidential and sensitive business information. Proven ability to work under pressure, managing multiple stakeholders with differing priorities and timeframes. Excellent interpersonal and communication skills with experience of managing internal and external stakeholders. Experience of conducting internal ISO9001 audits and co-ordinating external audits. Ability to provide accurate feedback of audit findings to executive board members. Can-do attitude with a methodical and diligent approach showing great organisation and planning skills. We require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Jan 01, 2026
Full time
Senior Information Security & Quality Officer London, UK Job Description Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. THE ROLE CACI are seeking an experienced individual to join our ISQG team in the role of Senior Information Security & Quality Officer. The successful candidate will be responsible for supporting our ISO9001, ISO20000 and ISO27001 certifications, and provide advice and guidance on other quality and security matters. CACI delivers a diverse range of services across both the government and commercial sectors; this exciting opportunity will ensure you continue to expand your skills and knowledge and apply them to emerging technologies and best practices. The role is based in our London office, however, CACI adopt a flexible and hybrid working approach. The role may require you to occasionally visit client sites to support ongoing CACI projects both in the UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS/SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. Organise and contribute to the Quality and Security forum. Continually raise awareness and understanding of quality matters within the organisation, liaison with business groups quality leads over quality and compliance matters. Enforcement of quality and information security policies, procedures and processes. Communication of quality and security requirements in a clear, effective and engaging way. Assistance with supplier and customer due diligence activities. CORE SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED Microsoft Office applications. Excellent attention to detail with the ability to draft and produce accurate, detailed reports and documents to tight timeframes. Proven experience of ISO9001 Quality Management and preferably additionally ISO20000 Service Management and ISO27001 Security Management Systems. Ability to work at all levels, sometimes dealing with confidential and sensitive business information. Proven ability to work under pressure, managing multiple stakeholders with differing priorities and timeframes. Excellent interpersonal and communication skills with experience of managing internal and external stakeholders. Experience of conducting internal ISO9001 audits and co-ordinating external audits. Ability to provide accurate feedback of audit findings to executive board members. Can-do attitude with a methodical and diligent approach showing great organisation and planning skills. We require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
A refurbishment and retrofit company is seeking a Resident Liaison Officer to join their team in Maida Vale, West London. This role involves being the main contact for residents during refurbishment projects, ensuring they receive clear communication and support throughout the process. Ideal candidates will have experience in similar roles, excellent communication skills, strong organisational abilities, and a commitment to providing exceptional customer service. Join a supportive team focused on community well-being and customer satisfaction.
Jan 01, 2026
Full time
A refurbishment and retrofit company is seeking a Resident Liaison Officer to join their team in Maida Vale, West London. This role involves being the main contact for residents during refurbishment projects, ensuring they receive clear communication and support throughout the process. Ideal candidates will have experience in similar roles, excellent communication skills, strong organisational abilities, and a commitment to providing exceptional customer service. Join a supportive team focused on community well-being and customer satisfaction.
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need an ambitious Go-to-Market (GTM) Engineer to drive effective execution of the company's sales and marketing strategy; ensuring our offering is clearly articulated, competitively positioned, and effectively delivered to the market. Role Overview Reporting directly to the Chief Revenue Officer, the Go-to-Market (GTM) Engineer will be responsible for execution of the comprehensive GTM strategy - creating and developing a pipeline for existing and new products, features, and market segments. This role is critical in ensuring Cadmus successfully launches, scales, and achieves aggressive revenue and adoption targets by working at the intersection of Product, Marketing, Sales, and Customer Success efforts. This role would suit a hands-on and results-orientated practitioner, adept at utilising cutting-edge AI-driven GTM tools, techniques and best practices. Experience with Account-based Marketing highly advantageous, as is exposure to working in a high-growth SaaS environment. EdTech exposure preferable but non-essential. Role Responsibilities Execution, execution, execution: First and foremost, bring together target segments, messaging and available channels to develop consistent and high-quality pipeline. GTM Strategy Optimisation: Utilise data, market feedback and cross-functional alignment to continually identify and implement process improvements. Be empowered to drive innovation and change. Cross-Functional Alignment: Serve as the primary internal GTM liaison, ensuring seamless collaboration and alignment across Product, Product Marketing, Sales, Marketing, and Customer Success teams to guarantee market readiness and consistent attainment of the GTM goals. Sales Enablement: Collaborate with the CRO in developing and delivering high-impact sales tools, training, and collateral (e.g., pitch decks, competitive battle cards, demo scripts) that empower the sales team to effectively articulate the product's value proposition and close deals. Market Intelligence & Competitive Analysis: Act as the internal expert on market trends, customer needs, and the competitive landscape. Use insights to refine GTM strategies, identify potential threats, and pinpoint new growth opportunities. Professional Skills and Requirements You have worked in higher education, EdTech, a Saas provider, or similar industry. Your background is in Business Development, Go-to-Market, Revenue Operations, or Performance Marketing. High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors. Inspired by, not afraid of, a data and results-driven environment. Self-starting, solution-orientated individual who can problem solve and take initiative in a flat-structured environment. Comfortable sitting at the elbow of the companies Founders, CRO and ELT in driving through initiatives. Team player who enjoys assisting their teammates and collaborating across departmental projects. This role is open to candidates across the UK and can expect a hybrid working arrangement. Access to the London office for 1-2 days a week preferred. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Inclusivity: At Cadmus, we hire great people from diverse backgrounds making our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know. How to apply: Please apply below by the link with your resume, and instead of a cover letter, we would prefer for you to answer a few questions.
Jan 01, 2026
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need an ambitious Go-to-Market (GTM) Engineer to drive effective execution of the company's sales and marketing strategy; ensuring our offering is clearly articulated, competitively positioned, and effectively delivered to the market. Role Overview Reporting directly to the Chief Revenue Officer, the Go-to-Market (GTM) Engineer will be responsible for execution of the comprehensive GTM strategy - creating and developing a pipeline for existing and new products, features, and market segments. This role is critical in ensuring Cadmus successfully launches, scales, and achieves aggressive revenue and adoption targets by working at the intersection of Product, Marketing, Sales, and Customer Success efforts. This role would suit a hands-on and results-orientated practitioner, adept at utilising cutting-edge AI-driven GTM tools, techniques and best practices. Experience with Account-based Marketing highly advantageous, as is exposure to working in a high-growth SaaS environment. EdTech exposure preferable but non-essential. Role Responsibilities Execution, execution, execution: First and foremost, bring together target segments, messaging and available channels to develop consistent and high-quality pipeline. GTM Strategy Optimisation: Utilise data, market feedback and cross-functional alignment to continually identify and implement process improvements. Be empowered to drive innovation and change. Cross-Functional Alignment: Serve as the primary internal GTM liaison, ensuring seamless collaboration and alignment across Product, Product Marketing, Sales, Marketing, and Customer Success teams to guarantee market readiness and consistent attainment of the GTM goals. Sales Enablement: Collaborate with the CRO in developing and delivering high-impact sales tools, training, and collateral (e.g., pitch decks, competitive battle cards, demo scripts) that empower the sales team to effectively articulate the product's value proposition and close deals. Market Intelligence & Competitive Analysis: Act as the internal expert on market trends, customer needs, and the competitive landscape. Use insights to refine GTM strategies, identify potential threats, and pinpoint new growth opportunities. Professional Skills and Requirements You have worked in higher education, EdTech, a Saas provider, or similar industry. Your background is in Business Development, Go-to-Market, Revenue Operations, or Performance Marketing. High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors. Inspired by, not afraid of, a data and results-driven environment. Self-starting, solution-orientated individual who can problem solve and take initiative in a flat-structured environment. Comfortable sitting at the elbow of the companies Founders, CRO and ELT in driving through initiatives. Team player who enjoys assisting their teammates and collaborating across departmental projects. This role is open to candidates across the UK and can expect a hybrid working arrangement. Access to the London office for 1-2 days a week preferred. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Inclusivity: At Cadmus, we hire great people from diverse backgrounds making our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know. How to apply: Please apply below by the link with your resume, and instead of a cover letter, we would prefer for you to answer a few questions.
Salary: £42,919 per annum, plus up to 5% Performance Related bonus Contract: Full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have a great opportunity for someone with a good track record of assisting and supporting construction project management to support our Special Projects Manager with the development, management and control of major remedial works projects, with a strong focus on both internal and external fire safety, as well as other latent defects. You will also provide Newlon and its residents with a cost effective, high quality, customer focused major defects rectification programme, providing end-to-end project management, from initial investigations right through to potential Court action to recover financial losses. Taking the lead in resident liaison work, you will also develop trust by building and maintaining relationships with residents affected by the Special Projects work streams and ensure they are proactively kept informed about planned work. You'll already have a significant background of supporting the management of large programme and project delivery, often working on multiple projects at the same time. This will include supporting the management of consultants, contractors and solicitors. In addition, you'll have considerable diary management, report writing and performance reporting skills, combined with substantial working knowledge of resident liaison work on large scale, complex refurbishment projects, developing and managing programmes of resident involvement and engagement, as well as database management. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Sunday 11 January 2026. Interviews will be held at the Newlon Head Office on Monday 19 January 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Jan 01, 2026
Full time
Salary: £42,919 per annum, plus up to 5% Performance Related bonus Contract: Full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have a great opportunity for someone with a good track record of assisting and supporting construction project management to support our Special Projects Manager with the development, management and control of major remedial works projects, with a strong focus on both internal and external fire safety, as well as other latent defects. You will also provide Newlon and its residents with a cost effective, high quality, customer focused major defects rectification programme, providing end-to-end project management, from initial investigations right through to potential Court action to recover financial losses. Taking the lead in resident liaison work, you will also develop trust by building and maintaining relationships with residents affected by the Special Projects work streams and ensure they are proactively kept informed about planned work. You'll already have a significant background of supporting the management of large programme and project delivery, often working on multiple projects at the same time. This will include supporting the management of consultants, contractors and solicitors. In addition, you'll have considerable diary management, report writing and performance reporting skills, combined with substantial working knowledge of resident liaison work on large scale, complex refurbishment projects, developing and managing programmes of resident involvement and engagement, as well as database management. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Sunday 11 January 2026. Interviews will be held at the Newlon Head Office on Monday 19 January 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need an ambitious Go-to-Market (GTM) Engineer to drive effective execution of the company's sales and marketing strategy; ensuring our offering is clearly articulated, competitively positioned, and effectively delivered to the market. Role Overview Reporting directly to the Chief Revenue Officer, the Go-to-Market (GTM) Engineer will be responsible for execution of the comprehensive GTM strategy - creating and developing a pipeline for existing and new products, features, and market segments. This role is critical in ensuring Cadmus successfully launches, scales, and achieves aggressive revenue and adoption targets by working at the intersection of Product, Marketing, Sales, and Customer Success efforts. This role would suit a hands-on and results-orientated practitioner, adept at utilising cutting-edge AI-driven GTM tools, techniques and best practices. Experience with Account-based Marketing highly advantageous, as is exposure to working in a high-growth SaaS environment. EdTech exposure preferable but non-essential. Role Responsibilities Execution, execution, execution: First and foremost, bring together target segments, messaging and available channels to develop consistent and high-quality pipeline. GTM Strategy Optimisation: Utilise data, market feedback and cross-functional alignment to continually identify and implement process improvements. Be empowered to drive innovation and change. Cross-Functional Alignment: Serve as the primary internal GTM liaison, ensuring seamless collaboration and alignment across Product, Product Marketing, Sales, Marketing, and Customer Success teams to guarantee market readiness and consistent attainment of the GTM goals. Sales Enablement: Collaborate with the CRO in developing and delivering high-impact sales tools, training, and collateral (e.g., pitch decks, competitive battle cards, demo scripts) that empower the sales team to effectively articulate the product's value proposition and close deals. Market Intelligence & Competitive Analysis: Act as the internal expert on market trends, customer needs, and the competitive landscape. Use insights to refine GTM strategies, identify potential threats, and pinpoint new growth opportunities. Professional Skills and Requirements You have worked in higher education, EdTech, a Saas provider, or similar industry. Your background is in Business Development, Go-to-Market, Revenue Operations, or Performance Marketing. High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors. Inspired by, not afraid of, a data and results-driven environment. Self-starting, solution-orientated individual who can problem solve and take initiative in a flat-structured environment. Comfortable sitting at the elbow of the companies Founders, CRO and ELT in driving through initiatives. Team player who enjoys assisting their teammates and collaborating across departmental projects. This role is open to candidates across the UK and can expect a hybrid working arrangement. Access to the London office for 1-2 days a week preferred. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Inclusivity: At Cadmus, we hire great people from diverse backgrounds making our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know. How to apply: Please apply below by the link with your resume, and instead of a cover letter, we would prefer for you to answer a few questions.
Jan 01, 2026
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need an ambitious Go-to-Market (GTM) Engineer to drive effective execution of the company's sales and marketing strategy; ensuring our offering is clearly articulated, competitively positioned, and effectively delivered to the market. Role Overview Reporting directly to the Chief Revenue Officer, the Go-to-Market (GTM) Engineer will be responsible for execution of the comprehensive GTM strategy - creating and developing a pipeline for existing and new products, features, and market segments. This role is critical in ensuring Cadmus successfully launches, scales, and achieves aggressive revenue and adoption targets by working at the intersection of Product, Marketing, Sales, and Customer Success efforts. This role would suit a hands-on and results-orientated practitioner, adept at utilising cutting-edge AI-driven GTM tools, techniques and best practices. Experience with Account-based Marketing highly advantageous, as is exposure to working in a high-growth SaaS environment. EdTech exposure preferable but non-essential. Role Responsibilities Execution, execution, execution: First and foremost, bring together target segments, messaging and available channels to develop consistent and high-quality pipeline. GTM Strategy Optimisation: Utilise data, market feedback and cross-functional alignment to continually identify and implement process improvements. Be empowered to drive innovation and change. Cross-Functional Alignment: Serve as the primary internal GTM liaison, ensuring seamless collaboration and alignment across Product, Product Marketing, Sales, Marketing, and Customer Success teams to guarantee market readiness and consistent attainment of the GTM goals. Sales Enablement: Collaborate with the CRO in developing and delivering high-impact sales tools, training, and collateral (e.g., pitch decks, competitive battle cards, demo scripts) that empower the sales team to effectively articulate the product's value proposition and close deals. Market Intelligence & Competitive Analysis: Act as the internal expert on market trends, customer needs, and the competitive landscape. Use insights to refine GTM strategies, identify potential threats, and pinpoint new growth opportunities. Professional Skills and Requirements You have worked in higher education, EdTech, a Saas provider, or similar industry. Your background is in Business Development, Go-to-Market, Revenue Operations, or Performance Marketing. High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors. Inspired by, not afraid of, a data and results-driven environment. Self-starting, solution-orientated individual who can problem solve and take initiative in a flat-structured environment. Comfortable sitting at the elbow of the companies Founders, CRO and ELT in driving through initiatives. Team player who enjoys assisting their teammates and collaborating across departmental projects. This role is open to candidates across the UK and can expect a hybrid working arrangement. Access to the London office for 1-2 days a week preferred. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Inclusivity: At Cadmus, we hire great people from diverse backgrounds making our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know. How to apply: Please apply below by the link with your resume, and instead of a cover letter, we would prefer for you to answer a few questions.
Resident Liaison Officer Based in Enfield Temp on going 18.71 per hour Umbrella Experience in retrofit and SHDF Needs to be able to drive and have a clean driving Licence Based in Enfield Needs to be a team player and proactive Properties are scattered over Enfield 2 stage interviews 1 hour drive away Max We are seeking an experienced Resident Liaison Officer (RLO) with strong knowledge of retrofit programmes , including energy-efficiency upgrades, whole-house retrofit, PAS 2030 / PAS 2035 processes, and decarbonisation works. The successful candidate will act as the primary point of contact between residents, contractors, and project teams-ensuring clear communication, minimal disruption, and a positive resident experience throughout the retrofit process. Key Responsibilities Resident Engagement & Communication Serve as the main liaison for residents throughout pre-works, installation, and post-works stages of retrofit projects. Conduct home visits, surveys, and resident briefings to explain retrofit measures, timelines, and access requirements. Provide clear, accessible information to residents about works such as insulation, ventilation upgrades, heating system replacements, and other energy-efficiency improvements. Manage resident expectations and resolve any concerns or issues promptly and professionally. Project Coordination Work closely with retrofit assessors, coordinators, designers, and contractors to ensure accurate resident data, property access, and scheduling. Support the delivery of PAS 2035-compliant projects by assisting in gathering required resident information and providing feedback to project teams. Track and update appointment schedules, access arrangements, and resident satisfaction. Report progress, risks, and resident feedback to project management teams. Skills & Experience Required Essential Proven experience as a Resident Liaison Officer, Resident Engagement Officer, or similar customer-facing role within housing, construction, or retrofit. Working knowledge of retrofit processes , energy-efficiency upgrades, and PAS 2030 / PAS 2035 standards. Exceptional communication and interpersonal skills, with the ability to work with diverse communities. Strong organisational skills and the ability to manage multiple properties and appointments. Experience handling complaints and resolving issues diplomatically. IT literacy (MS Office, CRM systems, scheduling software) Personal Qualities Empathetic and resident-focused. Highly organised with strong attention to detail. Calm under pressure and adaptable to change. Able to work independently and as part of a multidisciplinary team.
Jan 01, 2026
Seasonal
Resident Liaison Officer Based in Enfield Temp on going 18.71 per hour Umbrella Experience in retrofit and SHDF Needs to be able to drive and have a clean driving Licence Based in Enfield Needs to be a team player and proactive Properties are scattered over Enfield 2 stage interviews 1 hour drive away Max We are seeking an experienced Resident Liaison Officer (RLO) with strong knowledge of retrofit programmes , including energy-efficiency upgrades, whole-house retrofit, PAS 2030 / PAS 2035 processes, and decarbonisation works. The successful candidate will act as the primary point of contact between residents, contractors, and project teams-ensuring clear communication, minimal disruption, and a positive resident experience throughout the retrofit process. Key Responsibilities Resident Engagement & Communication Serve as the main liaison for residents throughout pre-works, installation, and post-works stages of retrofit projects. Conduct home visits, surveys, and resident briefings to explain retrofit measures, timelines, and access requirements. Provide clear, accessible information to residents about works such as insulation, ventilation upgrades, heating system replacements, and other energy-efficiency improvements. Manage resident expectations and resolve any concerns or issues promptly and professionally. Project Coordination Work closely with retrofit assessors, coordinators, designers, and contractors to ensure accurate resident data, property access, and scheduling. Support the delivery of PAS 2035-compliant projects by assisting in gathering required resident information and providing feedback to project teams. Track and update appointment schedules, access arrangements, and resident satisfaction. Report progress, risks, and resident feedback to project management teams. Skills & Experience Required Essential Proven experience as a Resident Liaison Officer, Resident Engagement Officer, or similar customer-facing role within housing, construction, or retrofit. Working knowledge of retrofit processes , energy-efficiency upgrades, and PAS 2030 / PAS 2035 standards. Exceptional communication and interpersonal skills, with the ability to work with diverse communities. Strong organisational skills and the ability to manage multiple properties and appointments. Experience handling complaints and resolving issues diplomatically. IT literacy (MS Office, CRM systems, scheduling software) Personal Qualities Empathetic and resident-focused. Highly organised with strong attention to detail. Calm under pressure and adaptable to change. Able to work independently and as part of a multidisciplinary team.
