Manager, Global Solutions Consulting

London, England, United Kingdom

Job Title: Manager, Global Solutions Consulting Location: Global (Remote-Friendly) Department: Client Solutions Reports to: Vice President, Client Solutions About Multiplier Technologies

Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders.

Position Overview

The Manager, Global Solutions Consulting is a leadership role responsible for setting the strategic direction, operational excellence, and talent development of Multiplier's Solutions Consulting organization. This individual will lead a global team of high-impact Solutions Consultants who partner with sales, product, and engineering teams to articulate and demonstrate the value of our platform to prospective and existing customers.

This role demands a visionary, hands-on leader who can scale team capabilities, build repeatable, effective processes, and cultivate cross-functional collaboration to drive sustainable revenue growth.

Key Responsibilities

1. Strategic Leadership & Execution

Define and execute the global strategy for the Solutions Consulting function, aligning with company growth goals and GTM priorities.

Partner closely with Sales, Product, Engineering, and Marketing to ensure technical alignment, product-market fit, and effective value articulation.

2. Talent Development & Team Building

Lead, coach, and develop a high-performing global team of Solutions Consultants across regions.

Build a strong bench of talent through structured onboarding, ongoing coaching, and career pathing frameworks.

Foster a culture of collaboration, ownership, and continuous learning.

3. Scalable Process & Operational Excellence

Design and implement scalable, repeatable presales processes and tools that enable efficient execution and consistent customer experience.

Establish global best practices in discovery, demo delivery, RFP responses, solution design, and proof-of-concept development.

4. Cross-Functional Partnership

Act as a strategic partner to Product and Engineering by sharing market intelligence and customer feedback to influence product roadmap and prioritization.

Participate in product release readiness, helping translate technical features into compelling customer narratives.

5. Metrics & Performance Management

Own and report on KPIs that measure team productivity, deal impact, conversion rates, and solution adoption.

Leverage data to assess team capacity, forecast needs, and continuously improve performance and alignment to revenue targets.

Key Metrics of Success

Win Rate Impact: Solutions Consulting's influence on pipeline conversion and ACV growth.

Time-to-Productivity: Onboarding and ramp time for new team members.

Engagement: Internal team satisfaction and retention metrics.

Efficiency: Average deal cycle time and solutioning effort per opportunity.

Cross-functional Outcomes: Product enhancement inputs and customer feedback loop closure rates.

Qualifications

10+ years in presales, solutions consulting, or technical sales roles, with at least 3 years in a leadership capacity.

Proven track record of building and scaling global presales teams in a high-growth SaaS environment.

Strong understanding of HCM, global payroll, or enterprise SaaS solution selling is highly preferred.

Demonstrated success in building scalable process infrastructure and operational rigor.

Excellent communicator and collaborator, comfortable navigating across technical and executive audiences.