Contract: Fixed Term until 31st March 2027 MAIN PURPOSE The adviser role will provide advice to clients in a variety of ways. This will include referrals from partner organisations, both incoming and outbound telephone calls and attendance at outreach settings. In addition web-chat, email, face to face video conferencing, and in future other digital channels such as social media. The Adviser s role is to explore the client s issue and then provide information and advice relating to the client s options. Identify and assist those clients who can self help or need assisted information. If the client needs full advice to either provide this immediately or arrange a further appointment. Advisers will research all options available to the client and explain their rights. Advisers will identify entitlement to benefits and complete basic form filling as well as providing budgeting advice and negotiating with third parties as needed. Advisers are required to ensure electronic client information and records are accurate and reflect the advice given. They must also comply with the Quality Advice process. The Adviser will pass clients onto Caseworkers if they require help with complex issues. Similarly, if they are vulnerable or they are adults with mental health problems whose issues cannot be dealt with by the Adviser. Use the electronic information system and relevant reference books to find and interpret the relevant information. Advisers will work in community settings as required in order to deliver advice as part of bespoke projects Ensure that all advice conforms to the organisation standards and the AQS. Attend relevant internal and external meetings as needed. Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate. Ensure GDPR compliant training is completed on an annual basis. Ensure all work conforms to Citizens Advice Wirral s systems and procedures. Adhere to the aims and policies of Citizens Advice. Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues. Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure. To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities. Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. ADVISER ROLE: Person Specification Essential Criteria 1 Excellent communication skills, with the ability to question, interview and assess clients. Able to get to the root of the issues whilst maintaining control of the conversation. 2 Demonstrable experience of using a range of IT systems and packages confidently and competently. 3 Ability to research and interpret complex information and produce and present clear advice verbally and in writing. 4 Level 2 qualifications (GCSE or equivalent) in maths and English. The ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports. 5 A knowledge of at least one of the main enquiry areas of debt, welfare benefits, housing and employment. A willingness to develop knowledge of these areas within the first 2 months of employment. 6 Excellent organisational skills with the ability to manage own workload and plan time efficiently to ensure deadlines are met. 7 Ability and willingness to work as part of a team and have a flexible approach as and where required by client needs. Flexibility to work out of hours if required. 8 A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion. Desirable 9 Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems. Interview date: Wednesday 4th February 2026 Interview location: Birkenhead, Wirral Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application. At Citizens Advice Wirral we seek to embrace emerging technologies and understand that Artificial Intelligence (AI) is increasingly part of everyday life. When we are recruiting, we use situational questions to assess a person's suitability for the role and so it's really important that we hear from the person themselves. With this in mind we screen responses to detect the presence of AI and where high levels of AI are detected we may not progress applications any further. We therefore strongly encourage applicants to avoid the use of AI, or to use minimal AI input to avoid a detrimental effect on the shortlisting process.
Jan 09, 2026
Full time
Contract: Fixed Term until 31st March 2027 MAIN PURPOSE The adviser role will provide advice to clients in a variety of ways. This will include referrals from partner organisations, both incoming and outbound telephone calls and attendance at outreach settings. In addition web-chat, email, face to face video conferencing, and in future other digital channels such as social media. The Adviser s role is to explore the client s issue and then provide information and advice relating to the client s options. Identify and assist those clients who can self help or need assisted information. If the client needs full advice to either provide this immediately or arrange a further appointment. Advisers will research all options available to the client and explain their rights. Advisers will identify entitlement to benefits and complete basic form filling as well as providing budgeting advice and negotiating with third parties as needed. Advisers are required to ensure electronic client information and records are accurate and reflect the advice given. They must also comply with the Quality Advice process. The Adviser will pass clients onto Caseworkers if they require help with complex issues. Similarly, if they are vulnerable or they are adults with mental health problems whose issues cannot be dealt with by the Adviser. Use the electronic information system and relevant reference books to find and interpret the relevant information. Advisers will work in community settings as required in order to deliver advice as part of bespoke projects Ensure that all advice conforms to the organisation standards and the AQS. Attend relevant internal and external meetings as needed. Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate. Ensure GDPR compliant training is completed on an annual basis. Ensure all work conforms to Citizens Advice Wirral s systems and procedures. Adhere to the aims and policies of Citizens Advice. Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues. Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure. To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities. Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. ADVISER ROLE: Person Specification Essential Criteria 1 Excellent communication skills, with the ability to question, interview and assess clients. Able to get to the root of the issues whilst maintaining control of the conversation. 2 Demonstrable experience of using a range of IT systems and packages confidently and competently. 3 Ability to research and interpret complex information and produce and present clear advice verbally and in writing. 4 Level 2 qualifications (GCSE or equivalent) in maths and English. The ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports. 5 A knowledge of at least one of the main enquiry areas of debt, welfare benefits, housing and employment. A willingness to develop knowledge of these areas within the first 2 months of employment. 6 Excellent organisational skills with the ability to manage own workload and plan time efficiently to ensure deadlines are met. 7 Ability and willingness to work as part of a team and have a flexible approach as and where required by client needs. Flexibility to work out of hours if required. 8 A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion. Desirable 9 Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems. Interview date: Wednesday 4th February 2026 Interview location: Birkenhead, Wirral Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application. At Citizens Advice Wirral we seek to embrace emerging technologies and understand that Artificial Intelligence (AI) is increasingly part of everyday life. When we are recruiting, we use situational questions to assess a person's suitability for the role and so it's really important that we hear from the person themselves. With this in mind we screen responses to detect the presence of AI and where high levels of AI are detected we may not progress applications any further. We therefore strongly encourage applicants to avoid the use of AI, or to use minimal AI input to avoid a detrimental effect on the shortlisting process.
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Jan 08, 2026
Full time
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Jan 08, 2026
Full time
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Jan 08, 2026
Full time
Estates Manager - Newport Beach Baker is delighted to partner with the Llanarth & Llanover Newport Estates, 2 prestigious privately owned family estates with a rich heritage and a diverse property portfolio. This is a rare opportunity to join a trusted organisation managing commercial, residential and land assets across Monmouthshire and Newport. About the Estate Llanover Newport Estate: Predominantly commercial, including offices, industrial units, and retail properties let to public bodies and local businesses. In addition, there is also a residential portfolio. Llanarth Estate: A Historic mixed rural estate encompassing agricultural land, forestry and residential properties. The Role Reporting to the Estate Director, you'll be responsible for Estate management across these varied portfolios, working closely with an experienced team and external advisers. Responsibilities include: Managing all commercial and residential property matters. Driving asset value through rent reviews, lease renewals, regears, development options and disposals. Responsible for compliance and Health & Safety. Budgeting, reporting, and attending Estate meetings. Supervising consultants and managing a small team. Knowledge of Rent Smart Wales regulations. About You MRICS-qualified (or equivalent) with a minimum of 5+ years' experience. Skilled in managing diverse assets and projects. Strong relationship builder with commercial awareness. Organised, proactive, and able to work independently and as part of a team. Full UK driving licence; MS Office proficiency (GIS desirable). What's on Offer Competitive salary + discretionary bonus. Private healthcare and pension. Holiday allowance of 25 days plus Bank Holidays. Apply in confidence: (All direct applications will be forwarded to Beach Baker Recruitment.)
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Jan 07, 2026
Full time
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex. Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references) Salary: £32,151 - £34,020 (pro rata). Contract: This is a permanent contract. Hours: 28 - 35 hours per week. Holiday: 25 days per year pro-rata, plus additional gift days at Christmas. To apply : Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 9am, Monday 2nd February 2026. Interviews: Wednesday 11th February 2026. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. The role of an ISVA is to support victims and survivors by: Ensuring their voice is heard. Helping them make the choices that feel right for them. Accompanying them to important appointments and to court. Supporting them with their next steps after the legal process is over, regardless of the outcome of the case. If victims and survivors are considering reporting to the police, ISVAs can also help them by: Providing impartial information to enable them to make an informed decision. Offering an overview of police processes and what to expect if they do decide to report. Supporting them in their next steps. CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford. Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves. Duties and Responsibilities For all clients To liaise with CARA s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service. To undertake risk assessment and support needs analysis with clients. To develop individual service plans to address risks/support needs of clients. To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements. To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. To help clients to develop their own support network. To explain criminal, legal and if relevant, civil remedies to clients. To provide information in relation to the Criminal Injuries Compensation Scheme. Where relevant and with client s consent, to keep other agencies informed about important changes in client s situation. To consider safeguarding issues and follow CARA s safeguarding policy and procedures. If a client reports to the Police To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it. Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial. To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice. To participate in case conferences with the police and CPS. To understand and support the need for some clients to access special measures. General To manage a caseload of around 50 clients (pro rata), including adults, young people and children. To travel to client meetings in a variety of settings, including outreach premises and clients homes. To maintain and monitor records, using a purpose-built online database. To follow procedures and protocols so that the safety of the client is kept central to any process. To note and feedback to other agencies any difficulties clients are having accessing their service. To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations. To participate in team meetings, supervision, training and development. To participate in co-location working within Colchester and Chelmsford police stations. To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions. To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts. To be aware of resources available regarding interpreters, signers etc. To attend regular team meetings and to work with colleagues to further the objectives of CARA. To adhere in full to all CARA s organisational policies and procedures, including safeguarding. To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports. To be administratively self-servicing. To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed. You can read more about CARA s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds. About Synergy East CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
Hours: .5 hours per week (4 or 5 days), Monday Friday Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most. Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield , as well as through outreach services and digital channels. We re here for everyone whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels. Our vision is to make advice and information more accessible to everyone in Wealden especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they re entitled to, we promote wellbeing, community cohesion, and a fairer society. As part of the Citizens Advice network, we are: Free, independent, confidential, and impartial Committed to equality, diversity, and inclusion Guided by integrity, compassion, and respect Dedicated to continuous improvement and community impact You ll lead the day-to-day operations of our Crowborough Advice Service , managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others. You ll ensure effective service delivery across face-to-face, phone, text, and email channels Coach, develop, and support volunteer advisers to maintain high advice standards Oversee service quality, compliance, and performance targets Work collaboratively with our management team across Wealden to develop and improve services Contribute to local research and campaigns to address the root causes of client issues We re looking for someone who is: A motivational leader , able to inspire and support volunteers Highly organised , adaptable, and solution-focused Comfortable working collaboratively across teams and services Empathetic, approachable, and committed to delivering the best outcomes for clients Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential) Experience managing or coordinating teams in an advice or community service setting A good understanding of equality, diversity, and inclusion in service delivery Strong IT and data management skills Key Responsibilities Lead and manage the Crowborough Generalist Advice Service and associated projects Recruit, train, and support volunteers in partnership with our District Administrator & Training Team Oversee casework quality, performance, and compliance with Citizens Advice standards Ensure accurate recording of client data, case notes, and outcomes Maintain Health & Safety and Data Protection standards within the office Contribute to service development, audits, and research & campaigns work Support and participate in management team meetings and cross-office initiatives What We Offer A supportive, inclusive, and friendly team culture Opportunities for professional development and ongoing training Flexible working arrangements (4 or 5 days per week) The chance to make a tangible difference in people s lives every day Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.
Jan 06, 2026
Full time
Hours: .5 hours per week (4 or 5 days), Monday Friday Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most. Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield , as well as through outreach services and digital channels. We re here for everyone whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels. Our vision is to make advice and information more accessible to everyone in Wealden especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they re entitled to, we promote wellbeing, community cohesion, and a fairer society. As part of the Citizens Advice network, we are: Free, independent, confidential, and impartial Committed to equality, diversity, and inclusion Guided by integrity, compassion, and respect Dedicated to continuous improvement and community impact You ll lead the day-to-day operations of our Crowborough Advice Service , managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others. You ll ensure effective service delivery across face-to-face, phone, text, and email channels Coach, develop, and support volunteer advisers to maintain high advice standards Oversee service quality, compliance, and performance targets Work collaboratively with our management team across Wealden to develop and improve services Contribute to local research and campaigns to address the root causes of client issues We re looking for someone who is: A motivational leader , able to inspire and support volunteers Highly organised , adaptable, and solution-focused Comfortable working collaboratively across teams and services Empathetic, approachable, and committed to delivering the best outcomes for clients Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential) Experience managing or coordinating teams in an advice or community service setting A good understanding of equality, diversity, and inclusion in service delivery Strong IT and data management skills Key Responsibilities Lead and manage the Crowborough Generalist Advice Service and associated projects Recruit, train, and support volunteers in partnership with our District Administrator & Training Team Oversee casework quality, performance, and compliance with Citizens Advice standards Ensure accurate recording of client data, case notes, and outcomes Maintain Health & Safety and Data Protection standards within the office Contribute to service development, audits, and research & campaigns work Support and participate in management team meetings and cross-office initiatives What We Offer A supportive, inclusive, and friendly team culture Opportunities for professional development and ongoing training Flexible working arrangements (4 or 5 days per week) The chance to make a tangible difference in people s lives every day Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.
Senior CDM Principal Designer - Manchester One of the North West's most respected consultancies is searching for a Senior CDM Principal Designer to join their thriving Manchester team and take the lead on some of the best, biggest and most complex projects in the UK. This is a business trusted by major developers, government bodies and blue-chip clients, with an exceptional amount of repeat work across every sector you can imagine. From landmark commercial towers and high-end residential schemes to state-of-the-art education facilities, pioneering healthcare developments, retail redevelopments, intricate refurbishments, major new builds, logistics and warehouse hubs, MOD estates, government frameworks and council-led regeneration programmes, this consultancy's project portfolio is second to none. The Role: As a Senior CDM Principal Designer , you will play a key role in shaping landmark projects from concept to completion. Working closely with clients, design teams and project stakeholders, you will bring proactive design risk management to some of the most diverse and technically challenging schemes in the region. Hybrid working gives you the flexibility to balance home and office life while remaining closely connected to a high-performing and collaborative team. Key Roles and Responsibilities: Lead CDM duties as the Senior CDM Principal Designer across residential, commercial, education, healthcare, retail, refurbishment, new build, warehouse, MOD, government and council sectors. Drive proactive design risk management from early concept stage through to completion, ensuring full compliance with CDM Regulations. Facilitate and lead design risk workshops, guiding and challenging designers to improve safety and buildability. Build and maintain strong relationships with clients, project managers, design teams and contractors to ensure smooth and efficient project delivery. Act as a trusted technical adviser on all matters relating to CDM, design risk and best practice. Produce high-quality documentation including Pre-Construction Information, Design Risk Registers and relevant CDM reports. Support and mentor junior staff, promoting continuous improvement and team development. Play a major role in securing new business , supporting tenders, presenting capability, attending meetings and helping to win long-term repeat work. Identify opportunities for additional services and project expansion while upholding the consultancy's reputation for excellence. Represent the business at industry events, client presentations and networking opportunities to help raise the profile of the Manchester office. Why Join? Exposure to the most diverse project portfolio in the market Consistent workload backed by long-term repeat clients A respected consultancy known for technical leadership, innovation and a people-first culture Hybrid working, flexibility and genuine routes for progression If you are an ambitious Senior CDM Principal Designer looking to elevate your career with a consultancy that genuinely stands out, this is a rare opportunity.
Jan 06, 2026
Full time
Senior CDM Principal Designer - Manchester One of the North West's most respected consultancies is searching for a Senior CDM Principal Designer to join their thriving Manchester team and take the lead on some of the best, biggest and most complex projects in the UK. This is a business trusted by major developers, government bodies and blue-chip clients, with an exceptional amount of repeat work across every sector you can imagine. From landmark commercial towers and high-end residential schemes to state-of-the-art education facilities, pioneering healthcare developments, retail redevelopments, intricate refurbishments, major new builds, logistics and warehouse hubs, MOD estates, government frameworks and council-led regeneration programmes, this consultancy's project portfolio is second to none. The Role: As a Senior CDM Principal Designer , you will play a key role in shaping landmark projects from concept to completion. Working closely with clients, design teams and project stakeholders, you will bring proactive design risk management to some of the most diverse and technically challenging schemes in the region. Hybrid working gives you the flexibility to balance home and office life while remaining closely connected to a high-performing and collaborative team. Key Roles and Responsibilities: Lead CDM duties as the Senior CDM Principal Designer across residential, commercial, education, healthcare, retail, refurbishment, new build, warehouse, MOD, government and council sectors. Drive proactive design risk management from early concept stage through to completion, ensuring full compliance with CDM Regulations. Facilitate and lead design risk workshops, guiding and challenging designers to improve safety and buildability. Build and maintain strong relationships with clients, project managers, design teams and contractors to ensure smooth and efficient project delivery. Act as a trusted technical adviser on all matters relating to CDM, design risk and best practice. Produce high-quality documentation including Pre-Construction Information, Design Risk Registers and relevant CDM reports. Support and mentor junior staff, promoting continuous improvement and team development. Play a major role in securing new business , supporting tenders, presenting capability, attending meetings and helping to win long-term repeat work. Identify opportunities for additional services and project expansion while upholding the consultancy's reputation for excellence. Represent the business at industry events, client presentations and networking opportunities to help raise the profile of the Manchester office. Why Join? Exposure to the most diverse project portfolio in the market Consistent workload backed by long-term repeat clients A respected consultancy known for technical leadership, innovation and a people-first culture Hybrid working, flexibility and genuine routes for progression If you are an ambitious Senior CDM Principal Designer looking to elevate your career with a consultancy that genuinely stands out, this is a rare opportunity.
An established and growing healthcare organisation is seeking an experienced Finance and Administration Manager to take ownership of financial management while supporting the wider operational needs of a small, expanding SME within the healthcare sector.Location: Predominantly remote, with occasional attendance at a central London office (Baker Street) Contract: Full timeThis is a hands-on, autonomous role suited to a finance professional who enjoys responsibility, variety, and working closely with senior stakeholders to support strategic decision-making. While the role is primarily home-based, occasional attendance at the London site will be required for meetings, training, and operational needs.Key Responsibilities Oversee and manage all financial operations, including accounting, payroll, cash flow, and expenditure Prepare accurate monthly management accounts and financial reports Provide financial analysis, forecasts, and insights to support strategic planning and business decisions Prepare, monitor, and manage annual departmental budgets Track performance against budget, highlighting variances, risks, and opportunities Support year-end accounts and liaise with external accountants and advisers Ensure compliance with financial, regulatory, and internal control requirements Maintain accurate financial records and continuously improve internal financial processes Provide general administrative and operational support in a flexible SME environment Attend the London office as required for meetings, training, or operational activity About You Recognised accounting qualification Proven experience in a similar finance role, ideally within an SME environment Strong analytical, reporting, and problem-solving skills with high attention to detail Ability to work independently and manage multiple priorities effectively Confident communicator, able to explain financial information clearly to non-financial colleagues Flexible, proactive, and hands-on approach Why Join Us? Be part of a passionate, professional team at the forefront of specialist healthcare Enjoy a flexible, home-based role with occasional visits to a central London office Competitive salary with long-term career development opportunities Autonomy and variety within a specialist healthcare organisation Employee Benefits We value our people and offer a comprehensive benefits package, including: Generous staff discounts 28 days annual leave (increasing to 35 days after 2 years, including public holidays) Paid day off on your birthday Employee of the Quarter rewards Annual Christmas party and regular team social events Team budget for get-togethers Enhanced sick pay and maternity pay As an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where everyone is supported and treated fairly.About the Organisation Based in the heart of London, this organisation is a leading provider of specialist healthcare services, offering both surgical and non-surgical treatments. Its team of highly experienced clinicians is dedicated to delivering exceptional patient care, with a strong focus on safety, quality, and outstanding outcomes. The organisation prides itself on its modern facilities and its commitment to supporting patients throughout their journey.How to Apply If you are an experienced finance professional looking for a role that offers responsibility, flexibility, and the opportunity to make a meaningful impact within a growing healthcare organisation, we would love to hear from you.Please apply by submitting your CV via the link provided. Shortlisted candidates will be contacted directly.
Jan 06, 2026
Full time
An established and growing healthcare organisation is seeking an experienced Finance and Administration Manager to take ownership of financial management while supporting the wider operational needs of a small, expanding SME within the healthcare sector.Location: Predominantly remote, with occasional attendance at a central London office (Baker Street) Contract: Full timeThis is a hands-on, autonomous role suited to a finance professional who enjoys responsibility, variety, and working closely with senior stakeholders to support strategic decision-making. While the role is primarily home-based, occasional attendance at the London site will be required for meetings, training, and operational needs.Key Responsibilities Oversee and manage all financial operations, including accounting, payroll, cash flow, and expenditure Prepare accurate monthly management accounts and financial reports Provide financial analysis, forecasts, and insights to support strategic planning and business decisions Prepare, monitor, and manage annual departmental budgets Track performance against budget, highlighting variances, risks, and opportunities Support year-end accounts and liaise with external accountants and advisers Ensure compliance with financial, regulatory, and internal control requirements Maintain accurate financial records and continuously improve internal financial processes Provide general administrative and operational support in a flexible SME environment Attend the London office as required for meetings, training, or operational activity About You Recognised accounting qualification Proven experience in a similar finance role, ideally within an SME environment Strong analytical, reporting, and problem-solving skills with high attention to detail Ability to work independently and manage multiple priorities effectively Confident communicator, able to explain financial information clearly to non-financial colleagues Flexible, proactive, and hands-on approach Why Join Us? Be part of a passionate, professional team at the forefront of specialist healthcare Enjoy a flexible, home-based role with occasional visits to a central London office Competitive salary with long-term career development opportunities Autonomy and variety within a specialist healthcare organisation Employee Benefits We value our people and offer a comprehensive benefits package, including: Generous staff discounts 28 days annual leave (increasing to 35 days after 2 years, including public holidays) Paid day off on your birthday Employee of the Quarter rewards Annual Christmas party and regular team social events Team budget for get-togethers Enhanced sick pay and maternity pay As an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where everyone is supported and treated fairly.About the Organisation Based in the heart of London, this organisation is a leading provider of specialist healthcare services, offering both surgical and non-surgical treatments. Its team of highly experienced clinicians is dedicated to delivering exceptional patient care, with a strong focus on safety, quality, and outstanding outcomes. The organisation prides itself on its modern facilities and its commitment to supporting patients throughout their journey.How to Apply If you are an experienced finance professional looking for a role that offers responsibility, flexibility, and the opportunity to make a meaningful impact within a growing healthcare organisation, we would love to hear from you.Please apply by submitting your CV via the link provided. Shortlisted candidates will be contacted directly.
Morgan Jones Recruitment Consultants
City, Cardiff
Assistant Manager Cardiff (Hybrid) £38,-month FTC (potential to extend or become permanent) Benefits include: 35-hour working week with the option of hybrid working Enhanced family-friendly policies Up to 39 days annual leave (incl. bank holidays) Option to buy/sell 5 days leave 8% employer pension contribution (non-contributory) Access to the Perkbox rewards platform Wellbeing support Join a leading UK charity as Regional Assistant Manager, you ll play a key role in managing and developing a team of Advisers delivering telephone and face-to-face support to vulnerable individuals. You ll ensure high-quality service delivery, champion staff development, and act as the first point of escalation for complex cases. You ll also support beneficiaries with applications, induction briefings, and guidance while ensuring safeguarding, health and safety, and quality standards are upheld. Key responsibilities include: Managing and coaching a team of Advisers Overseeing daily operations, inboxes, rotas, and workloads Supporting clients with applications and advice Acting as first-line escalation for complex or safeguarding cases Ensuring compliance with KPIs, audits, and quality frameworks Liaising with the Home Office, healthcare, and social services Supporting recruitment, inductions, and performance reviews Providing outreach and face-to-face support where needed You ll need: Proven experience in a supervisory or people management role Strong communication and coaching skills A valid and current and valid DBS Resilience and the ability to manage emotionally demanding situations Experience working with KPIs and managing competing priorities Our Client is committed to safeguarding and promoting the welfare of those we support. This role is subject to a Disclosure and Barring Service (DBS) check and a Counter Terrorism Check (CTC). Applicants must be able to provide a valid passport, 5 years of UK address history, and 3 years of employment history (or documentation for any gaps). Apply now!
Jan 05, 2026
Full time
Assistant Manager Cardiff (Hybrid) £38,-month FTC (potential to extend or become permanent) Benefits include: 35-hour working week with the option of hybrid working Enhanced family-friendly policies Up to 39 days annual leave (incl. bank holidays) Option to buy/sell 5 days leave 8% employer pension contribution (non-contributory) Access to the Perkbox rewards platform Wellbeing support Join a leading UK charity as Regional Assistant Manager, you ll play a key role in managing and developing a team of Advisers delivering telephone and face-to-face support to vulnerable individuals. You ll ensure high-quality service delivery, champion staff development, and act as the first point of escalation for complex cases. You ll also support beneficiaries with applications, induction briefings, and guidance while ensuring safeguarding, health and safety, and quality standards are upheld. Key responsibilities include: Managing and coaching a team of Advisers Overseeing daily operations, inboxes, rotas, and workloads Supporting clients with applications and advice Acting as first-line escalation for complex or safeguarding cases Ensuring compliance with KPIs, audits, and quality frameworks Liaising with the Home Office, healthcare, and social services Supporting recruitment, inductions, and performance reviews Providing outreach and face-to-face support where needed You ll need: Proven experience in a supervisory or people management role Strong communication and coaching skills A valid and current and valid DBS Resilience and the ability to manage emotionally demanding situations Experience working with KPIs and managing competing priorities Our Client is committed to safeguarding and promoting the welfare of those we support. This role is subject to a Disclosure and Barring Service (DBS) check and a Counter Terrorism Check (CTC). Applicants must be able to provide a valid passport, 5 years of UK address history, and 3 years of employment history (or documentation for any gaps). Apply now!
About the Opportunity The Technology, Consultancy & Innovation (TC&I) Business owns and operates the largest network of research and development engineering laboratories in the UK. We work collaboratively with colleagues and clients using the full breadth of our capability to provide the right answers to complex problems. Our teams work cross-sector with various clients; from hydrogen, fusion and Small Modular Reactors to support decommissioning work, existing nuclear and non-nuclear infrastructure, and defence. This position will be ideal for someone who is looking to gain greater professional experience working within a team of EHS professionals at a multidisciplinary location. The role will report directly to the Head of EHS. The post holder will provide safety, advice and assistance on all Environment, Health and Safety (EHS) related issues in support of the operations teams, and the Birchwood Campus facilities management team. The EHS Adviser works closely with, all stakeholders to ensure compliance with Nuclear, Radiological and Conventional safety legislation, guidance and industry best practice, and the active implementation of the Amentum culture of caring and integrated EHS programme, SafeUp. The role requires the candidate understand and work with Management Systems aligned with ISO 9001, ISO 14001 & ISO 45001. key responsibilities Actively support the implementation of the TC&I SafeUp Strategy & Improvement Plan. Advising and supporting on hazard identification, the preparation and implementation of safe systems of work and risk assessments. Monitor compliance to EHS standards; includes monitoring client EHS requirements; conduct scheduled facility visits and inspections, recommend, and follow through on corrective actions. Support the business by attendance at Operational EHS meetings. Analyse statistical data, inspection reports and compliance survey results, track / trend results, make recommendations and recognise achievements. Assist in the investigation of accidents and incidents for root cause identification, and recommended preventive action. Promoting a positive and proactive culture towards health, safety, and environmental matters at all levels within the Business. HSE Team Provide assistance and direct support to the Head of EHS daily. Support ongoing EHS Strategic objectives within your sphere of influence. Promote Inclusion & Diversity in the EHS team. Personal Be a visible and credible ambassador for SafeUp, lead by example and partner with the Business Management Team to deliver sustained, superior and improved EHS performance. Be an exemplary EHS professional demonstrating commitment to continued professional development. Participate in external networking & technical development opportunities. Here s What You ll Need A relevant Health and Safety qualification (NVQ 4/5 or NEBOSH General Certificate) and Tech/Grad IOSH or working towards higher qualification. A good working knowledge of EHS requirements. Relevant industry experience. Working knowledge of incident investigation methods. Good knowledge and practical application of EHS legislation. Relevant membership of IOSH or working towards high grade. Willing to obtain a Base Line SC level security clearance, and have resided in the UK for the preceding 5 years. We ll inspire and empower you to deliver your best work so you can evolve, grow and succeed today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for us. We re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.
Jan 02, 2026
Full time
About the Opportunity The Technology, Consultancy & Innovation (TC&I) Business owns and operates the largest network of research and development engineering laboratories in the UK. We work collaboratively with colleagues and clients using the full breadth of our capability to provide the right answers to complex problems. Our teams work cross-sector with various clients; from hydrogen, fusion and Small Modular Reactors to support decommissioning work, existing nuclear and non-nuclear infrastructure, and defence. This position will be ideal for someone who is looking to gain greater professional experience working within a team of EHS professionals at a multidisciplinary location. The role will report directly to the Head of EHS. The post holder will provide safety, advice and assistance on all Environment, Health and Safety (EHS) related issues in support of the operations teams, and the Birchwood Campus facilities management team. The EHS Adviser works closely with, all stakeholders to ensure compliance with Nuclear, Radiological and Conventional safety legislation, guidance and industry best practice, and the active implementation of the Amentum culture of caring and integrated EHS programme, SafeUp. The role requires the candidate understand and work with Management Systems aligned with ISO 9001, ISO 14001 & ISO 45001. key responsibilities Actively support the implementation of the TC&I SafeUp Strategy & Improvement Plan. Advising and supporting on hazard identification, the preparation and implementation of safe systems of work and risk assessments. Monitor compliance to EHS standards; includes monitoring client EHS requirements; conduct scheduled facility visits and inspections, recommend, and follow through on corrective actions. Support the business by attendance at Operational EHS meetings. Analyse statistical data, inspection reports and compliance survey results, track / trend results, make recommendations and recognise achievements. Assist in the investigation of accidents and incidents for root cause identification, and recommended preventive action. Promoting a positive and proactive culture towards health, safety, and environmental matters at all levels within the Business. HSE Team Provide assistance and direct support to the Head of EHS daily. Support ongoing EHS Strategic objectives within your sphere of influence. Promote Inclusion & Diversity in the EHS team. Personal Be a visible and credible ambassador for SafeUp, lead by example and partner with the Business Management Team to deliver sustained, superior and improved EHS performance. Be an exemplary EHS professional demonstrating commitment to continued professional development. Participate in external networking & technical development opportunities. Here s What You ll Need A relevant Health and Safety qualification (NVQ 4/5 or NEBOSH General Certificate) and Tech/Grad IOSH or working towards higher qualification. A good working knowledge of EHS requirements. Relevant industry experience. Working knowledge of incident investigation methods. Good knowledge and practical application of EHS legislation. Relevant membership of IOSH or working towards high grade. Willing to obtain a Base Line SC level security clearance, and have resided in the UK for the preceding 5 years. We ll inspire and empower you to deliver your best work so you can evolve, grow and succeed today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for us. We re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.
We have an exciting opportunity to work on a Main Civil Engineering contractor to work on a very prestigious project in the East Anglia / Essex region on multi discipline civil engineering projects. This construction programme is underway with c5 years worth of work in front of them. They require a Section Engineer to work across the project responsible for the Structures, Earthworks and infrastructure packages. The successful candidate will have a proven track record of working on civil schemes, with a background, either within heavy civils, and structures, highways or infrastructure. Responsibilities as Section Engineer: • act as the main technical adviser on a construction site for subcontractors, craftspeople and operatives within your area of responsibility. • develop safe systems of work, method statements and quality documentation; ITPs, QRPs and the like. • produce, monitor and control budgets for sections of work scope. • ensure that all materials used and work performed are in accordance with the specifications • oversee the selection and requisition of materials • manage, monitor and interpret the contract design documents • liaise with any consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project • attending regular progress meetings to inform the wider team • carry out day-to-day management of the site, including supervising and monitoring the site labour force, junior site engineers and the work of any subcontractors in area of responsibility • plan the work and efficiently organise the plant and site facilities in order to meet agreed deadlines • oversee quality control and health and safety matters on site • prepare reports as required • resolve any unexpected technical difficulties and other problems that may arise. Required Qualifications / Expertise: • MEng/BEng/Foundation Degree/BTEC/ Degree in Civil Engineering • CSCS
Jan 01, 2026
Full time
We have an exciting opportunity to work on a Main Civil Engineering contractor to work on a very prestigious project in the East Anglia / Essex region on multi discipline civil engineering projects. This construction programme is underway with c5 years worth of work in front of them. They require a Section Engineer to work across the project responsible for the Structures, Earthworks and infrastructure packages. The successful candidate will have a proven track record of working on civil schemes, with a background, either within heavy civils, and structures, highways or infrastructure. Responsibilities as Section Engineer: • act as the main technical adviser on a construction site for subcontractors, craftspeople and operatives within your area of responsibility. • develop safe systems of work, method statements and quality documentation; ITPs, QRPs and the like. • produce, monitor and control budgets for sections of work scope. • ensure that all materials used and work performed are in accordance with the specifications • oversee the selection and requisition of materials • manage, monitor and interpret the contract design documents • liaise with any consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project • attending regular progress meetings to inform the wider team • carry out day-to-day management of the site, including supervising and monitoring the site labour force, junior site engineers and the work of any subcontractors in area of responsibility • plan the work and efficiently organise the plant and site facilities in order to meet agreed deadlines • oversee quality control and health and safety matters on site • prepare reports as required • resolve any unexpected technical difficulties and other problems that may arise. Required Qualifications / Expertise: • MEng/BEng/Foundation Degree/BTEC/ Degree in Civil Engineering • CSCS
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Jan 01, 2026
Full time
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: 30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Jan 01, 2026
Full time
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: 30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £32,000 Per Annum Basic plus commission and bonus Working Hours: 37.5 hours per week Working Pattern: Thursday to Monday 10am -5pm Location: Prospect Head Office, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Evidence of continued professional development (desirable). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure all visitors are attended to in a courteous and professional manner to contribute to a sale. Record contact details and promote marketing opt in. Target a marketing consent rate of 60% across all platforms. Record all customer interactions on ContactBuilder. Approach sales prospects to initiate a sale in line with agreed sales targets and timescales for completion. Ensure sales achieved are in line with agreed dealer margin allowance. Take and record sales reservations in line with company processes. Actively manage and progress sales reservations, liaising with independent financial advisers, agents, and solicitors to achieve forecast timescales for exchange and completion. Record all customer interactions on ContactBuilder. Promote the benefit of Easymove and part exchange to customers to assist in achieving sales targets. Progress applications in line with company processes and keep customers updated regularly. Record all interactions on ContactBuilder. Ensure sales extras are sold in line with targets and all payments and notifications to other departments are completed in line with company processes. Manage the customer journey from reservation up until handover to customer care. Provide exceptional customer service to HBF 5 star standards. Keep customers informed of build updates and resolve any issues promptly. Ensure developments achieve an HBF customer satisfaction survey rating of 5 star, with a minimum response rate of 60%. Contribute to delivering an HBF 5 star product by ensuring all sales inspections of new homes are in depth and align with the build programme. Maintain high quality and cleanliness standards and challenge construction staff to deliver these standards. Ensure sales extras are checked pre plaster and pre completion. Conduct inspections via the company's online QA system (Zutec). When customers visit the site for pre plaster visits, home demonstrations, and stock plot visits, ensure visits are conducted in line with health and safety processes and with the site manager's prior agreement. Ensure all plots have safe access and are clean, with visitors wearing appropriate PPE. Inspect show homes and sales centres daily to ensure high presentation and cleanliness standards. Report any public areas issues to the site manager immediately. Attend weekly sales build meetings with the site manager and/or assistant site manager. Provide clear communication relating to customer matters and address any actions affecting completion dates and satisfaction urgently. Produce and distribute meeting minutes. Attend development team meetings and contribute proactively to discussions on development performance, covering presentation, quality, cleanliness, and completion dates. Develop and maintain up to date knowledge of house types, standard specifications, sales extras specifications, build specifications including sustainability features and EPC ratings, and site surroundings and amenities. Maintain up to date knowledge of mortgage products, developer incentives, and affordable home ownership products, such as First Homes, to aid customers and independent financial advisers. Ensure the company's procedures are followed at all times and actions, communications and advice given to customers comply with relevant statutory requirements including NHQB. Maintain good working relationships with key suppliers including panel solicitors and independent financial advisors. Record gas, electric and water readings upon completion and in line with company process. Prepare competitor analysis as and when required by the Head of Sales. Keep mandatory learning up to date and completed in line with required timescales. Provide ad hoc cover on other sites as required. Support the Head of Sales with management duties of other Sales Executives such as preparing rotas, monitoring training requirements, preparing reports and auditing compliance documentation such as NHQB documents. Where instructed by the Head of Sales, liaise with the Sales and Marketing Coordinator to ensure marketing documentation such as price lists, brochures and campaigns are accurate for all developments. Where instructed by the Head of Sales, liaise with the office administrator to order consumables required for operation of sales centres, including PPE for visitors. Person specification Knowledge, Skills and Experience Essential Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Desirable Evidence of continued professional development. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Jan 01, 2026
Full time
Job Title: Senior Sales Executive Contract Type: Permanent Salary: £32,000 Per Annum Basic plus commission and bonus Working Hours: 37.5 hours per week Working Pattern: Thursday to Monday 10am -5pm Location: Prospect Head Office, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Senior Sales Executive To sell new homes in line with agreed sales targets to forecast completion date, whilst delivering exceptional customer service to HBF 5-star standards. About you Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Evidence of continued professional development (desirable). Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure all visitors are attended to in a courteous and professional manner to contribute to a sale. Record contact details and promote marketing opt in. Target a marketing consent rate of 60% across all platforms. Record all customer interactions on ContactBuilder. Approach sales prospects to initiate a sale in line with agreed sales targets and timescales for completion. Ensure sales achieved are in line with agreed dealer margin allowance. Take and record sales reservations in line with company processes. Actively manage and progress sales reservations, liaising with independent financial advisers, agents, and solicitors to achieve forecast timescales for exchange and completion. Record all customer interactions on ContactBuilder. Promote the benefit of Easymove and part exchange to customers to assist in achieving sales targets. Progress applications in line with company processes and keep customers updated regularly. Record all interactions on ContactBuilder. Ensure sales extras are sold in line with targets and all payments and notifications to other departments are completed in line with company processes. Manage the customer journey from reservation up until handover to customer care. Provide exceptional customer service to HBF 5 star standards. Keep customers informed of build updates and resolve any issues promptly. Ensure developments achieve an HBF customer satisfaction survey rating of 5 star, with a minimum response rate of 60%. Contribute to delivering an HBF 5 star product by ensuring all sales inspections of new homes are in depth and align with the build programme. Maintain high quality and cleanliness standards and challenge construction staff to deliver these standards. Ensure sales extras are checked pre plaster and pre completion. Conduct inspections via the company's online QA system (Zutec). When customers visit the site for pre plaster visits, home demonstrations, and stock plot visits, ensure visits are conducted in line with health and safety processes and with the site manager's prior agreement. Ensure all plots have safe access and are clean, with visitors wearing appropriate PPE. Inspect show homes and sales centres daily to ensure high presentation and cleanliness standards. Report any public areas issues to the site manager immediately. Attend weekly sales build meetings with the site manager and/or assistant site manager. Provide clear communication relating to customer matters and address any actions affecting completion dates and satisfaction urgently. Produce and distribute meeting minutes. Attend development team meetings and contribute proactively to discussions on development performance, covering presentation, quality, cleanliness, and completion dates. Develop and maintain up to date knowledge of house types, standard specifications, sales extras specifications, build specifications including sustainability features and EPC ratings, and site surroundings and amenities. Maintain up to date knowledge of mortgage products, developer incentives, and affordable home ownership products, such as First Homes, to aid customers and independent financial advisers. Ensure the company's procedures are followed at all times and actions, communications and advice given to customers comply with relevant statutory requirements including NHQB. Maintain good working relationships with key suppliers including panel solicitors and independent financial advisors. Record gas, electric and water readings upon completion and in line with company process. Prepare competitor analysis as and when required by the Head of Sales. Keep mandatory learning up to date and completed in line with required timescales. Provide ad hoc cover on other sites as required. Support the Head of Sales with management duties of other Sales Executives such as preparing rotas, monitoring training requirements, preparing reports and auditing compliance documentation such as NHQB documents. Where instructed by the Head of Sales, liaise with the Sales and Marketing Coordinator to ensure marketing documentation such as price lists, brochures and campaigns are accurate for all developments. Where instructed by the Head of Sales, liaise with the office administrator to order consumables required for operation of sales centres, including PPE for visitors. Person specification Knowledge, Skills and Experience Essential Experience in a similar house building sales position within an established house building organisation. Experience of dealing with customers and delivering open market sale developments. Knowledge of relevant legislation and government regulations. Experience and knowledge of NHQB requirements is essential. High sales acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Desirable Evidence of continued professional development. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Overview Family & Matrimonial Partner / Designate Salary: £60,000 - £100,000 Location: Cheshire, Greater Manchester, All North West Areas of Law: Family and Matrimonial Job Type: Permanent Level: Paralegal, 6 years plus Sector: Private practice Reference: 57454/tml Contact: Our client is a professionally managed and highly-profitable law firm. It is well-established in Family and Matrimonial services and is looking to extend its services to the Cheshire and South Manchester area. The firm plans a strategic, lateral hire appointment for a new development role in this practice area. This represents a career move offering the opportunity to develop your own team with support from a progressive and friendly practice. The partnership maintains a collegiate, traditional equity/ownership model that is dynamic and successful. We would be delighted to hear from Family and Matrimonial lawyers who have focused on wealthy, high net worth (HNW) and middle-income+ clients. The partnership seeks an established lawyer who attracts client referrals from various sources, including financial and pensions advisers, forensics and accountants, and other law firms. Note: References to post-qualification experience (PQE) are provided as a guideline for competences in technical work, client and case management, and salary expectations. We encourage applications from suitable candidates for any role. About the role and responsibilities The successful candidate will join as a Designate Partner with a view to partnership. Responsibilities include developing and leading a Family and Matrimonial practice, attracting and managing client referrals, and contributing to the growth of the firm in the Cheshire/South Manchester region. Key focus areas: Develop and grow the Family and Matrimonial practice for the region Manage client relationships and referrals Collaborate with the existing team to deliver high-quality service About the firm Actis Legal specialises in the North West legal market, offering tailored advice and confidential support for career moves within the region. Candidate profile • Family and Matrimonial lawyers with experience handling HNW and middle-income+ clients • Established professional network and a track record of client referrals • Interested in a partnership trajectory within a growing regional practice • Willing to work within a collegiate, equity-based ownership model Search jobs by discipline Search by Discipline below for Legal Jobs Manchester, Liverpool and across the North West Region: Agricultural Banking/Finance Business Development Charities/Ecclesiastical Child Care Civil Litigation Clinical Negligence Commercial Law/Contracts Commercial Litigation/Dispute Resolution Commercial Property/Real Estate Company Secretarial Competition Compliance and Data Protection Construction Consumer Law Corporate/Corporate Finance Costs Credit Hire/ULR Criminal Defence Debt/Finance/Recoveries Education/Social Services Employment Environmental Family and Matrimonial Housing Immigration Industrial Disease Insolvency/Corporate Re-structure Insurance Commercial Litigation Insurance Fraud Insurance Litigation/Defendant PI Intellectual Property IT/E-Commerce Licensing Media and Entertainment Mental Health Pensions Personal Injury - Claimant PFI/PPP/Projects Planning Practice/HR Manager Private Client/Wills and Probate Professional Indemnity/Negligence Property Litigation PSL/Know How/Support Public Law/Local Authority Regulatory/Health and Safety Remortgage Residential Conveyancing Shipping/Marine/Transport Sports Tax Welfare/Human Rights
Jan 01, 2026
Full time
Overview Family & Matrimonial Partner / Designate Salary: £60,000 - £100,000 Location: Cheshire, Greater Manchester, All North West Areas of Law: Family and Matrimonial Job Type: Permanent Level: Paralegal, 6 years plus Sector: Private practice Reference: 57454/tml Contact: Our client is a professionally managed and highly-profitable law firm. It is well-established in Family and Matrimonial services and is looking to extend its services to the Cheshire and South Manchester area. The firm plans a strategic, lateral hire appointment for a new development role in this practice area. This represents a career move offering the opportunity to develop your own team with support from a progressive and friendly practice. The partnership maintains a collegiate, traditional equity/ownership model that is dynamic and successful. We would be delighted to hear from Family and Matrimonial lawyers who have focused on wealthy, high net worth (HNW) and middle-income+ clients. The partnership seeks an established lawyer who attracts client referrals from various sources, including financial and pensions advisers, forensics and accountants, and other law firms. Note: References to post-qualification experience (PQE) are provided as a guideline for competences in technical work, client and case management, and salary expectations. We encourage applications from suitable candidates for any role. About the role and responsibilities The successful candidate will join as a Designate Partner with a view to partnership. Responsibilities include developing and leading a Family and Matrimonial practice, attracting and managing client referrals, and contributing to the growth of the firm in the Cheshire/South Manchester region. Key focus areas: Develop and grow the Family and Matrimonial practice for the region Manage client relationships and referrals Collaborate with the existing team to deliver high-quality service About the firm Actis Legal specialises in the North West legal market, offering tailored advice and confidential support for career moves within the region. Candidate profile • Family and Matrimonial lawyers with experience handling HNW and middle-income+ clients • Established professional network and a track record of client referrals • Interested in a partnership trajectory within a growing regional practice • Willing to work within a collegiate, equity-based ownership model Search jobs by discipline Search by Discipline below for Legal Jobs Manchester, Liverpool and across the North West Region: Agricultural Banking/Finance Business Development Charities/Ecclesiastical Child Care Civil Litigation Clinical Negligence Commercial Law/Contracts Commercial Litigation/Dispute Resolution Commercial Property/Real Estate Company Secretarial Competition Compliance and Data Protection Construction Consumer Law Corporate/Corporate Finance Costs Credit Hire/ULR Criminal Defence Debt/Finance/Recoveries Education/Social Services Employment Environmental Family and Matrimonial Housing Immigration Industrial Disease Insolvency/Corporate Re-structure Insurance Commercial Litigation Insurance Fraud Insurance Litigation/Defendant PI Intellectual Property IT/E-Commerce Licensing Media and Entertainment Mental Health Pensions Personal Injury - Claimant PFI/PPP/Projects Planning Practice/HR Manager Private Client/Wills and Probate Professional Indemnity/Negligence Property Litigation PSL/Know How/Support Public Law/Local Authority Regulatory/Health and Safety Remortgage Residential Conveyancing Shipping/Marine/Transport Sports Tax Welfare/Human Rights
