Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Manager to join our successful Risk team. This is a hybrid role, requiring 3 days per week in our Kirkham (Lancashire) head office. Role and Responsibilities The Supplier Relationship Manager will be responsible for managing the Inspired Collectives (portfolios). The role would involve tendering supply contracts, managing and maintaining the portfolios, communicating with suppliers and internally. In addition, building and managing relationships with the portfolio suppliers, working alongside the Supplier Relationship Manager. The successful candidate's responsibilities will include but not be limited to: Weekly tendering for all Collectives customers sites and meters Check all supply contracts prior to sending to the Account Managers Portfolio site lists must be cross referenced with the suppliers each month. Any differences need to be highlighted and then discussed with the client facing teams where necessary. Issuing regular site lists to the client facing teams. The Portfolio Manager is responsible for obtaining trade shapes and position reports on a monthly basis from the supplier. Managing the volume in the portfolios, it should be monitored and reported each month to the Risk Directors. Terms and Conditions on any trade shape documents should be checked they are in line with what has been agreed between Inspired and the supplier. Monthly monitoring of volume tolerances Relevant information must be uploaded and updated on Sugar (internal system) Credit information must be relayed to relevant parties at the earliest opportunity Management of the Collectives timeline both internally and externally Obtain all Non-Commodity rates, and ensure they are validated, in line with the agreed timeline Communicate all billing rates to the internal teams Add all billing rates to Sugar (internal system) Assist with the future Collectives framework tenders Carry out Key Performance Indicator (KPI) meetings or conference calls with relevant suppliers on a regular basis. Support the Supplier Relationship Manager with the day-to-day supplier activities and escalations for the Collectives suppliers being managed Ad hoc tasks as required Qualifications and Experience Requirements Essential: Energy industry experience Educated to degree level or demonstrate equivalent experience, including English and Maths at least grade C or equivalent Excellent attention to detail and analytical skills Excel proficient Ability to travel What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Manager to join our successful Risk team. This is a hybrid role, requiring 3 days per week in our Kirkham (Lancashire) head office. Role and Responsibilities The Supplier Relationship Manager will be responsible for managing the Inspired Collectives (portfolios). The role would involve tendering supply contracts, managing and maintaining the portfolios, communicating with suppliers and internally. In addition, building and managing relationships with the portfolio suppliers, working alongside the Supplier Relationship Manager. The successful candidate's responsibilities will include but not be limited to: Weekly tendering for all Collectives customers sites and meters Check all supply contracts prior to sending to the Account Managers Portfolio site lists must be cross referenced with the suppliers each month. Any differences need to be highlighted and then discussed with the client facing teams where necessary. Issuing regular site lists to the client facing teams. The Portfolio Manager is responsible for obtaining trade shapes and position reports on a monthly basis from the supplier. Managing the volume in the portfolios, it should be monitored and reported each month to the Risk Directors. Terms and Conditions on any trade shape documents should be checked they are in line with what has been agreed between Inspired and the supplier. Monthly monitoring of volume tolerances Relevant information must be uploaded and updated on Sugar (internal system) Credit information must be relayed to relevant parties at the earliest opportunity Management of the Collectives timeline both internally and externally Obtain all Non-Commodity rates, and ensure they are validated, in line with the agreed timeline Communicate all billing rates to the internal teams Add all billing rates to Sugar (internal system) Assist with the future Collectives framework tenders Carry out Key Performance Indicator (KPI) meetings or conference calls with relevant suppliers on a regular basis. Support the Supplier Relationship Manager with the day-to-day supplier activities and escalations for the Collectives suppliers being managed Ad hoc tasks as required Qualifications and Experience Requirements Essential: Energy industry experience Educated to degree level or demonstrate equivalent experience, including English and Maths at least grade C or equivalent Excellent attention to detail and analytical skills Excel proficient Ability to travel What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Inspired Energy Solutions Ltd
Northampton, Northamptonshire
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Job Description: Job Summary As the HR and Reward Advisor you will hold a pivotal role with real influence and visibility across the business. In this high-impact reward role, your main responsibilities will include the provision of HR solutions and tools and expertise in compliance with the appropriate HR Reward policies and processes. You will ensure the maintenance and management of all benefits and collective remuneration processes on the site and this will, at times, involve supporting the national reward team. HOW YOU WILL CONTRIBUTE TO THE TEAM You will be the key focal point for reward queries from employees and managers, ensuring response within a timely manner and escalating as necessary Directly responsible for the operational delivery of compensation and benefit deliverables, new initiatives and data-driven recommendations You will manage invoice and purchase order processing, completing checks to ensure accuracy and processing within the agreed timescales. Liaising with Finance, Payroll, Accounts Payable, Procurement and external suppliers as appropriate Dealing with sensitive data with a high level of discretion (eg salary information, medical etc) Champion HR and Reward operational accountabilities and represent the team with internal and external stakeholders Budget management and input into annual operational budget planning Ongoing ad hoc support to the wider Reward team Employee Benefits You will establish a comprehensive understanding of employee benefit arrangements to support the transition and ongoing business as usual. This will include liaising with suppliers to ensure a smooth process, including annual renewals and ensuring the correct eligibility is applied relevant to the contracts You will need to have regular communications with the Reward Operations team to provide monthly benefit choices/deductions and benefit in kind reporting Pay Review & Benchmarking You will complete annual Benchmarking activities, reviewing external market rates to support the annual pay and bonus cycles Lead on all pay and reward cycles Data analysis, reporting and the communication of insights Ad-hoc query resolution to support the business, employee engagement, retention and new hires Focal point for all reward queries and support on cross-functional projects Job Evaluation Provide expert advice on job evaluation and pay benchmarking to include the presentation of recommendations to senior leaders and HRBPs You will use evaluation tools in order to review and establish the correct grading of roles as required by request from Managers or HRBP or as part of the recruitment process Relocation You will be the focal point for any relocation queries to include data collation and liaising with the recruitment and HR teams Long Service/Recognition You will review and manage long service and recognition events for employees and ensure the smooth running of the recognition and award processes Management of the awards and recognition portal ABOUT YOU 5+ years experience in a similar role within Human Resources with knowledge of reward, compensation and benefits management Experience of working within faced-paced, customer-facing environments The ability to interpret data, spot trends and provide creative solutions Confident in presenting to and influencing stakeholders Project management and strong problem solving skills - liaising with Payroll and Suppliers as well as the wider UK Reward Team Experience working with external suppliers as well as internally liaising cross-divisionally Experience comparing reports/data with strong attention to detail and focus on data quality High energy with the ability to work fully autonomously Query response management and ability to problem solve Experience liaising with employees and managers - for example, ability to create and share appropriate communication pieces, utilising suitable channels This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: HR Expertise By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jan 07, 2026
Full time
Job Description: Job Summary As the HR and Reward Advisor you will hold a pivotal role with real influence and visibility across the business. In this high-impact reward role, your main responsibilities will include the provision of HR solutions and tools and expertise in compliance with the appropriate HR Reward policies and processes. You will ensure the maintenance and management of all benefits and collective remuneration processes on the site and this will, at times, involve supporting the national reward team. HOW YOU WILL CONTRIBUTE TO THE TEAM You will be the key focal point for reward queries from employees and managers, ensuring response within a timely manner and escalating as necessary Directly responsible for the operational delivery of compensation and benefit deliverables, new initiatives and data-driven recommendations You will manage invoice and purchase order processing, completing checks to ensure accuracy and processing within the agreed timescales. Liaising with Finance, Payroll, Accounts Payable, Procurement and external suppliers as appropriate Dealing with sensitive data with a high level of discretion (eg salary information, medical etc) Champion HR and Reward operational accountabilities and represent the team with internal and external stakeholders Budget management and input into annual operational budget planning Ongoing ad hoc support to the wider Reward team Employee Benefits You will establish a comprehensive understanding of employee benefit arrangements to support the transition and ongoing business as usual. This will include liaising with suppliers to ensure a smooth process, including annual renewals and ensuring the correct eligibility is applied relevant to the contracts You will need to have regular communications with the Reward Operations team to provide monthly benefit choices/deductions and benefit in kind reporting Pay Review & Benchmarking You will complete annual Benchmarking activities, reviewing external market rates to support the annual pay and bonus cycles Lead on all pay and reward cycles Data analysis, reporting and the communication of insights Ad-hoc query resolution to support the business, employee engagement, retention and new hires Focal point for all reward queries and support on cross-functional projects Job Evaluation Provide expert advice on job evaluation and pay benchmarking to include the presentation of recommendations to senior leaders and HRBPs You will use evaluation tools in order to review and establish the correct grading of roles as required by request from Managers or HRBP or as part of the recruitment process Relocation You will be the focal point for any relocation queries to include data collation and liaising with the recruitment and HR teams Long Service/Recognition You will review and manage long service and recognition events for employees and ensure the smooth running of the recognition and award processes Management of the awards and recognition portal ABOUT YOU 5+ years experience in a similar role within Human Resources with knowledge of reward, compensation and benefits management Experience of working within faced-paced, customer-facing environments The ability to interpret data, spot trends and provide creative solutions Confident in presenting to and influencing stakeholders Project management and strong problem solving skills - liaising with Payroll and Suppliers as well as the wider UK Reward Team Experience working with external suppliers as well as internally liaising cross-divisionally Experience comparing reports/data with strong attention to detail and focus on data quality High energy with the ability to work fully autonomously Query response management and ability to problem solve Experience liaising with employees and managers - for example, ability to create and share appropriate communication pieces, utilising suitable channels This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: HR Expertise By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
CCA Recruitment Group
Almondsbury, Gloucestershire
Role: Sales Coach Hours: 35 per week (working between Mon-Fri 08:00-19:00, Sat 09:00-17:00 1 in 4) Salary: Up tp 35,000DOE + 30% bonus + great benefits! Location: Bristol (fully office working) CCA Recruitment are looking for an experienced Sales Coach to work with a contact centre clients Sales and Retentions team, based in Bristol. As a Sales Coach you will be tasked with coaching the team to help retain existing customers and improve customer experience. Working closely with the Team Managers. Are you self-motivated and passionate about developing and coaching others? Do you have experience working as a performance driver as a Coach, Trainer or Team Leader? Can you enhance other members of your team's skills and behaviours? Key Responsibilities of the Sales Coach: To use performance data to identify Advisor needs, working with Team Managers to deliver structured coaching sessions. Run 121 sessions to help uncover areas of improvement and drive measurable uplift in performance. Lead calibration sessions and team discussions to share insight and data for performance improvement. Maintain accurate records to monitor progress and improve customer excellence. Please follow the link to apply for this Sales Coach role based in Bristol. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jan 07, 2026
Full time
Role: Sales Coach Hours: 35 per week (working between Mon-Fri 08:00-19:00, Sat 09:00-17:00 1 in 4) Salary: Up tp 35,000DOE + 30% bonus + great benefits! Location: Bristol (fully office working) CCA Recruitment are looking for an experienced Sales Coach to work with a contact centre clients Sales and Retentions team, based in Bristol. As a Sales Coach you will be tasked with coaching the team to help retain existing customers and improve customer experience. Working closely with the Team Managers. Are you self-motivated and passionate about developing and coaching others? Do you have experience working as a performance driver as a Coach, Trainer or Team Leader? Can you enhance other members of your team's skills and behaviours? Key Responsibilities of the Sales Coach: To use performance data to identify Advisor needs, working with Team Managers to deliver structured coaching sessions. Run 121 sessions to help uncover areas of improvement and drive measurable uplift in performance. Lead calibration sessions and team discussions to share insight and data for performance improvement. Maintain accurate records to monitor progress and improve customer excellence. Please follow the link to apply for this Sales Coach role based in Bristol. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Inspired Energy Solutions Ltd
Wantage, Oxfordshire
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 07, 2026
Full time
Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Portfolio Executive to join our successful team. This role is based in our Northampton office. Role and Responsibilities The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery. The successful candidate's responsibilities will include but not be limited to: Customer Service Dealing with customer queries and requests in a professional and efficient manner. Maintaining the portfolio based on information provided by the customer and other third parties. Procurement (where supplied to customer) Assisting the Procurement team providing necessary information for utility contracts. Managing acquisitions and disposals for existing contracts. Bill Validation Processing utility billing. Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging. Submitting regular batches of validated invoices to the customer to pay. Ensuring invoices are paid within terms, communicating remittance information to suppliers. Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed. Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level. Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings). Metering (where supplied to customer) Assisting with the management of new metering, including site scheduling. Supporting with the maintenance and data collection of metering portfolio once up and running. Adding/removing supplies from relevant MOP and DC contract. Other responsibilities Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Ideally have familiarity with the utility industry and its terminology. Have a mathematical and analytical skillset understanding for reporting. Have excellent communication skills for dealing with customers, contractors, and other team members. Be self-motivated and able to work autonomously. Skilled in the use of Microsoft Excel and computer literate. Experience within a finance accounts role would be beneficial Well-presented and professional. What we offer Training and development opportunities Company pension Life insurance Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy-to-use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry leading tech-all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We're looking for a passionate and ambitious Talent Acquisition Partner to join our dynamic Talent Acquisition Team at Charlotte Tilbury. This is a pivotal role where you'll be instrumental in leading a team of Talent Advisors/Junior Talent Advisors to attract and secure top tier talent across our UK & EU Retail business functions. As a true brand ambassador, you'll play a key role in helping shape our retail recruitment strategy and delivering an exceptional candidate experience that reflects the magic of Charlotte Tilbury. You'll partner closely with senior stakeholders and hiring managers to understand business needs, build robust talent pipelines, and source future ready talent to support our continued growth. You'll also own, drive, and deliver key global Talent Acquisition projects, contributing to the evolution of our recruitment capabilities and ensuring alignment with business priorities. As a Talent Acquisition Partner, you will Lead a team of three who support all Retail hiring Build strong relationships with hiring managers to define role requirements and advise on current market trends Operate as a strategic partner to our wider teams Own, drive and deliver on key global Talent Acquisition projects Partnering with executive leadership to enhance recruitment strategies and operational efficiency Collaborating and support wider recruitment team to drive alignment and shared success Delivering Retail Hiring Manager capabilities across the business Own regular reporting efforts to Senior Leadership within these areas Develop proactive talent pipelines to support future growth Champion a best in class candidate experience Partner closely with the wider People Team (Reward, People Partnering and People Services) Utilising a creative, yet commercial mix of sourcing methods (internal candidate referrals, applicable social media platforms, online CV searches and direct headhunting) to develop a talent pipeline Manage the Seasonal recruitment strategy Own external relationships across job boards in existing and new markets About you Proven experience recruiting across Retail businesses in high growth Previous experience with working with Senior Stakeholders Proven leadership skills to lead and mentor a team A true communicator and collaborator at heart Flexible and adaptable style, who can easily recruit across different functions at different levels The successful candidate will need to have interpersonal skills, to liaise with internal and external stake holders Solution focused, always looking at how we can improve better ways of working Empowering our values in everything you do Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Jan 07, 2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy-to-use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry leading tech-all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We're looking for a passionate and ambitious Talent Acquisition Partner to join our dynamic Talent Acquisition Team at Charlotte Tilbury. This is a pivotal role where you'll be instrumental in leading a team of Talent Advisors/Junior Talent Advisors to attract and secure top tier talent across our UK & EU Retail business functions. As a true brand ambassador, you'll play a key role in helping shape our retail recruitment strategy and delivering an exceptional candidate experience that reflects the magic of Charlotte Tilbury. You'll partner closely with senior stakeholders and hiring managers to understand business needs, build robust talent pipelines, and source future ready talent to support our continued growth. You'll also own, drive, and deliver key global Talent Acquisition projects, contributing to the evolution of our recruitment capabilities and ensuring alignment with business priorities. As a Talent Acquisition Partner, you will Lead a team of three who support all Retail hiring Build strong relationships with hiring managers to define role requirements and advise on current market trends Operate as a strategic partner to our wider teams Own, drive and deliver on key global Talent Acquisition projects Partnering with executive leadership to enhance recruitment strategies and operational efficiency Collaborating and support wider recruitment team to drive alignment and shared success Delivering Retail Hiring Manager capabilities across the business Own regular reporting efforts to Senior Leadership within these areas Develop proactive talent pipelines to support future growth Champion a best in class candidate experience Partner closely with the wider People Team (Reward, People Partnering and People Services) Utilising a creative, yet commercial mix of sourcing methods (internal candidate referrals, applicable social media platforms, online CV searches and direct headhunting) to develop a talent pipeline Manage the Seasonal recruitment strategy Own external relationships across job boards in existing and new markets About you Proven experience recruiting across Retail businesses in high growth Previous experience with working with Senior Stakeholders Proven leadership skills to lead and mentor a team A true communicator and collaborator at heart Flexible and adaptable style, who can easily recruit across different functions at different levels The successful candidate will need to have interpersonal skills, to liaise with internal and external stake holders Solution focused, always looking at how we can improve better ways of working Empowering our values in everything you do Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description naProvides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.# Responsibilities Customer ServiceProvide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems. Solutions AnalysisAnalyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature. Receiving VisitorsReceive visitors and assist with various requests for information, referring more complex matters to colleagues. Customer Relationship Management (CRM) DataSchedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Customer Needs ClarificationSet clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Customer Relationship Development / ProspectingDevelop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Operational ComplianceDevelop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Business DevelopmentMonitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed. Sales Opportunities CreationDevelop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services. Data ExplorationConduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools. Network of InfluenceDemonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company. Requirements: Skills, Qualifications and Experience required • Grade 12 (Matric). • Valid Driver's licence and Own Car • FAIS Compliance (NQF Level 5 FSCA Approved Qualification) • Clear criminal and credit check • Minimum of 3 years working experience (preferably in sales) • Computer literacy (MS Word, Powerpoint and Outlook) • Excellent communication skills (written and verbal) • Presentations skills an added advantage Please note: There is no closing date for this advert. It is open for applicants to submit at all times. Applicants that meet the requirements will be reviewed and referred to available vacancies. Skills Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships Competencies Action Oriented Balances Stakeholders Builds Networks Collaborates Communicates Effectively Customer Focus Drives Results Ensures Accountability Education NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent Closing Date 30 January 2027 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
Jan 07, 2026
Full time
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description naProvides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.# Responsibilities Customer ServiceProvide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems. Solutions AnalysisAnalyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature. Receiving VisitorsReceive visitors and assist with various requests for information, referring more complex matters to colleagues. Customer Relationship Management (CRM) DataSchedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Customer Needs ClarificationSet clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Customer Relationship Development / ProspectingDevelop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Operational ComplianceDevelop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Business DevelopmentMonitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed. Sales Opportunities CreationDevelop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services. Data ExplorationConduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools. Network of InfluenceDemonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company. Requirements: Skills, Qualifications and Experience required • Grade 12 (Matric). • Valid Driver's licence and Own Car • FAIS Compliance (NQF Level 5 FSCA Approved Qualification) • Clear criminal and credit check • Minimum of 3 years working experience (preferably in sales) • Computer literacy (MS Word, Powerpoint and Outlook) • Excellent communication skills (written and verbal) • Presentations skills an added advantage Please note: There is no closing date for this advert. It is open for applicants to submit at all times. Applicants that meet the requirements will be reviewed and referred to available vacancies. Skills Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships Competencies Action Oriented Balances Stakeholders Builds Networks Collaborates Communicates Effectively Customer Focus Drives Results Ensures Accountability Education NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent Closing Date 30 January 2027 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Jan 07, 2026
Full time
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 22 January 2026 Interviews will be in person: Thursday 5 February 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 0226 Grade: Band 3, Birmingham Salary: Spine points 37- 33 Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Start Date: 23/02/26 Where : Dundee - 2 Greenmarket, DD1 4QB Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Jan 07, 2026
Full time
Start Date: 23/02/26 Where : Dundee - 2 Greenmarket, DD1 4QB Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Company Overview Ocean Motor Village is a franchised main car dealer dedicated to providing exceptional service in the automotive industry. Our mission is to offer high-quality new and used cars, along with reliable service and parts to ensure customer satisfaction. Summary Ocean Motor Village is seeking an experienced and motivated Vehicle Technician to join our dedicated service team. The successful candidate will be responsible for performing high-quality servicing, maintenance, and repairs while ensuring all work meets manufacturer and safety standards. Key Responsibilities: Carry out vehicle diagnostics, servicing, maintenance, and repairs to a high standard. Use modern diagnostic equipment to identify and resolve mechanical and electrical faults. Perform routine tasks such as oil changes, brake servicing, and tyre fitting. Ensure all repair and maintenance documentation is accurately completed. Work collaboratively with other technicians and service advisors to ensure efficient workflow. Maintain a clean, organised, and safe working environment in the workshop. Deliver excellent customer service and uphold the reputation of Ocean Motor Village. Requirements: Qualified Vehicle Technician (NVQ Level 3 or equivalent). Proven experience working in a busy workshop or dealership environment. Strong understanding of modern vehicle systems and diagnostic tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Full UK driving licence required. What We Offer: Competitive salary based on experience and qualifications, with a bonus structure in place for achieving performance targets - £42,000 OTE. Ongoing training and professional development opportunities. Supportive and professional working environment. Relocation assistance for suitable candidates. Work permit application support provided. Join Ocean Motor Village and become part of a trusted and growing dealership dedicated to excellence in automotive service and customer care. Job Types: Full-time, Permanent Pay: From £35,000.00 per year Work Location: In person
Jan 07, 2026
Full time
Company Overview Ocean Motor Village is a franchised main car dealer dedicated to providing exceptional service in the automotive industry. Our mission is to offer high-quality new and used cars, along with reliable service and parts to ensure customer satisfaction. Summary Ocean Motor Village is seeking an experienced and motivated Vehicle Technician to join our dedicated service team. The successful candidate will be responsible for performing high-quality servicing, maintenance, and repairs while ensuring all work meets manufacturer and safety standards. Key Responsibilities: Carry out vehicle diagnostics, servicing, maintenance, and repairs to a high standard. Use modern diagnostic equipment to identify and resolve mechanical and electrical faults. Perform routine tasks such as oil changes, brake servicing, and tyre fitting. Ensure all repair and maintenance documentation is accurately completed. Work collaboratively with other technicians and service advisors to ensure efficient workflow. Maintain a clean, organised, and safe working environment in the workshop. Deliver excellent customer service and uphold the reputation of Ocean Motor Village. Requirements: Qualified Vehicle Technician (NVQ Level 3 or equivalent). Proven experience working in a busy workshop or dealership environment. Strong understanding of modern vehicle systems and diagnostic tools. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Full UK driving licence required. What We Offer: Competitive salary based on experience and qualifications, with a bonus structure in place for achieving performance targets - £42,000 OTE. Ongoing training and professional development opportunities. Supportive and professional working environment. Relocation assistance for suitable candidates. Work permit application support provided. Join Ocean Motor Village and become part of a trusted and growing dealership dedicated to excellence in automotive service and customer care. Job Types: Full-time, Permanent Pay: From £35,000.00 per year Work Location: In person
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: To lead architecture teams that deliver Enterprise Architectures and Technology Strategies that modernise, rationalise and/or transform the business and technology landscape To mobilize and lead the governance and execution of those strategies through delivery To lead the definition and delivery of our largest UK and European client's architecture vision, as well as effective architecture options analysis & design decisions. To lead definition and execution of the client's architecture management, governance and assurance processes. To provide thought leadership on the latest innovations within Banking and Capital Markets including AI, Data Analytics or Digital architectures To demonstrate eminence in the future of Banking, through the publication of papers, participation in speaking events and conferences and regular client advisory client interactions Lead the development of architecture methods and collateral to build architecture community and capability. To use architecture knowledge and skills to lead and support business development and the planning and running of architecture learning and development initiatives. generation digital and innovative technology solutions To lead the Day 1 and post-merger architecture definition for our most complex M&A engagements To create new and exciting propositions driving business development activities in the Banking and Capital Markets industry. Connect to your skills and professional experience Significant experience in Banking and/or Capital Markets, which might include working in the industry as an advisor or in a business line role (e.g. Head of Architecture or Chief Architect) Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry Proficiency in software development lifecycle (SDLC) and depth and breadth in the following domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration and Business Architecture Demonstratable experience in large-scale transformation programmes in Banking and Capital Markets Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations Experience working with relevant Capital Markets applications including treasury solutions, trading solutions and market research platforms Demonstratable experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain based payment solutions and zero trust security architecture to protect sensitive and personal data Build external and internal eminence by contributing your thought leadership internally and externally (e.g., by speaking at industry events or publications). Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the two domains at a Chief Architect or CTO level. For Banking, the desired specialism would be in End-to-End Banking Architecture: Expertise in Digital Banking including the latest understanding of developing secure, scaleable and flexible digital solutions that leverage the latest AI technologies Expertise in delivering architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, payment and card functionality Expertise in delivering architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans Expertise in delivering architecture and design for multiple core banking implementations for commercial lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance Expertise in delivering architecture and design for loan origination solutions and credit processing solutions to support retail and commercial products Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X Expertise in architecture design for origination products from Pega, nCino and Trade Ledger Experience in architecting Enterprise solutions within Banks such as ERP, Finance and Treasury solutions For Capital Markets the desired deep specialism would be in front and middle office processing including: Broad product understanding from across equities, derivative, rates and swap products Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions Experience in integrating with and / or architecting trading risk solutions Understanding of trade research architectures Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your service line -Consulting Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Connect to your Industry - Technology, Vision & Architecture Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Exploring the latest technologies to help our clients reimagine their business through technology. Bringing deep industry understanding and the ability to translate business vision into technology strategy to ensure technology investments are delivering tangible business outcomes for our clients. Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change, define the roadmap, and lead the client through design and delivery of strategic, technology-enabled business transformations, including M&A, AI & digital transformation and IT modernisation programmes. Developing blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. These solutions span multiple technology disciplines including data, cloud, cyber, integration, platform specifics and much more. Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function to a modern Agile Architecture capability click apply for full job details
Jan 07, 2026
Full time
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: To lead architecture teams that deliver Enterprise Architectures and Technology Strategies that modernise, rationalise and/or transform the business and technology landscape To mobilize and lead the governance and execution of those strategies through delivery To lead the definition and delivery of our largest UK and European client's architecture vision, as well as effective architecture options analysis & design decisions. To lead definition and execution of the client's architecture management, governance and assurance processes. To provide thought leadership on the latest innovations within Banking and Capital Markets including AI, Data Analytics or Digital architectures To demonstrate eminence in the future of Banking, through the publication of papers, participation in speaking events and conferences and regular client advisory client interactions Lead the development of architecture methods and collateral to build architecture community and capability. To use architecture knowledge and skills to lead and support business development and the planning and running of architecture learning and development initiatives. generation digital and innovative technology solutions To lead the Day 1 and post-merger architecture definition for our most complex M&A engagements To create new and exciting propositions driving business development activities in the Banking and Capital Markets industry. Connect to your skills and professional experience Significant experience in Banking and/or Capital Markets, which might include working in the industry as an advisor or in a business line role (e.g. Head of Architecture or Chief Architect) Significant experience providing advisory services up to Board-level and engaging C-suite stakeholders Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry Proficiency in software development lifecycle (SDLC) and depth and breadth in the following domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration and Business Architecture Demonstratable experience in large-scale transformation programmes in Banking and Capital Markets Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations Experience working with relevant Capital Markets applications including treasury solutions, trading solutions and market research platforms Demonstratable experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain based payment solutions and zero trust security architecture to protect sensitive and personal data Build external and internal eminence by contributing your thought leadership internally and externally (e.g., by speaking at industry events or publications). Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the two domains at a Chief Architect or CTO level. For Banking, the desired specialism would be in End-to-End Banking Architecture: Expertise in Digital Banking including the latest understanding of developing secure, scaleable and flexible digital solutions that leverage the latest AI technologies Expertise in delivering architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, payment and card functionality Expertise in delivering architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans Expertise in delivering architecture and design for multiple core banking implementations for commercial lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance Expertise in delivering architecture and design for loan origination solutions and credit processing solutions to support retail and commercial products Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X Expertise in architecture design for origination products from Pega, nCino and Trade Ledger Experience in architecting Enterprise solutions within Banks such as ERP, Finance and Treasury solutions For Capital Markets the desired deep specialism would be in front and middle office processing including: Broad product understanding from across equities, derivative, rates and swap products Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions Experience in integrating with and / or architecting trading risk solutions Understanding of trade research architectures Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your service line -Consulting Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. Connect to your Industry - Technology, Vision & Architecture Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Exploring the latest technologies to help our clients reimagine their business through technology. Bringing deep industry understanding and the ability to translate business vision into technology strategy to ensure technology investments are delivering tangible business outcomes for our clients. Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change, define the roadmap, and lead the client through design and delivery of strategic, technology-enabled business transformations, including M&A, AI & digital transformation and IT modernisation programmes. Developing blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. These solutions span multiple technology disciplines including data, cloud, cyber, integration, platform specifics and much more. Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function to a modern Agile Architecture capability click apply for full job details
Senior Product Analyst - FlexiPay & Credit Card Funding Circle is seeking a Senior Product Analyst to join our innovative FlexiPay and Credit Card team. This is a key role within the analytics function where you will have the opportunity to build data-driven strategies, drive strategic decisions and shape the future roadmap of our products. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. Our mission is to provide them with the finance they need to grow, and we've built a game-changing platform with cutting-edge data and technology that's reshaping the landscape of SME lending. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role We are looking for a data-driven and commercially-minded Product Analyst to join our dynamic analytics team, with a dedicated focus on our FlexiPay product. You will be a dedicated analytical partner to various teams across the business, including Product, Marketing, and Commercial working hand-in-hand with them to ensure the strategies for FlexiPay are grounded in robust data and insight. This is a key role where you will have the autonomy to explore data, formulate hypotheses, and see your insights directly shape and scale FlexiPay and Credit cards into core products for Funding Circle, products that thousands of businesses rely on. Responsibilities Drive Strategy with Data: Analyse user behaviour, identify trends, and provide clear, data-backed recommendations that directly influence the product roadmap and growth strategy. Champion Experimentation: Own the end-to-end process for experimentation. You will collaborate with product managers to design experiments, define success metrics, analyse results with statistical rigour, and present findings that guide product iterations. Build for Scale: Design, build, and maintain insightful and intuitive dashboards and reports that provide a clear view of product performance. Your work will empower the wider team with self-service analytics, enabling them to make faster, better-informed decisions. Be a Cross-Functional Partner: Work closely with Product Managers, Engineers, and Designers from initial discovery and ideation through to launch. You'll be the go-to data expert within your team, ensuring we are asking the right questions and measuring what matters. Define and Measure Success: Establish, monitor, and report on Key Performance Indicators (KPIs) to track product health and communicate progress towards team goals, ensuring everyone is aligned and informed. Serve as a Data Expert: Act as the primary analytical point of contact for key product areas, providing insights across the entire customer lifecycle, including user acquisition, engagement, and retention. You will proactively guide stakeholders to articulate their data needs and help them form impactful questions. Qualifications Analytical Experience: 4+ years of hands-on experience in a product analytics/data analysis role. Industry Background (Preferred): Previous experience in the financial services or fintech industry, especially in areas like retail or SME lending, is a strong plus. Technical Proficiency: Excellent proficiency in SQL and Python for complex data querying and manipulation. Data Stack Familiarity: Experience with modern data stack tools (e.g., BI visualisation tools like Tableau/Looker, data pipeline tools like dbt/Airflow). Statistical Rigour: A solid foundation in statistics and a proven track record of designing, running, and interpreting A/B tests to make product decisions. Proactive Ownership: A strong sense of ownership and a self-starter mindset. You are comfortable navigating ambiguity in a fast-paced environment, adept at identifying high-impact opportunities, and skilled at prioritising your focus. Influential Communication: Exceptional communication and stakeholder management skills. You can translate complex analysis into compelling narratives that influence peers and leadership, driving data-informed decisions across the business. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs. Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16. Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual Learning & Development allowance and full access to internal learning platform. Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Jan 07, 2026
Full time
Senior Product Analyst - FlexiPay & Credit Card Funding Circle is seeking a Senior Product Analyst to join our innovative FlexiPay and Credit Card team. This is a key role within the analytics function where you will have the opportunity to build data-driven strategies, drive strategic decisions and shape the future roadmap of our products. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. Our mission is to provide them with the finance they need to grow, and we've built a game-changing platform with cutting-edge data and technology that's reshaping the landscape of SME lending. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role We are looking for a data-driven and commercially-minded Product Analyst to join our dynamic analytics team, with a dedicated focus on our FlexiPay product. You will be a dedicated analytical partner to various teams across the business, including Product, Marketing, and Commercial working hand-in-hand with them to ensure the strategies for FlexiPay are grounded in robust data and insight. This is a key role where you will have the autonomy to explore data, formulate hypotheses, and see your insights directly shape and scale FlexiPay and Credit cards into core products for Funding Circle, products that thousands of businesses rely on. Responsibilities Drive Strategy with Data: Analyse user behaviour, identify trends, and provide clear, data-backed recommendations that directly influence the product roadmap and growth strategy. Champion Experimentation: Own the end-to-end process for experimentation. You will collaborate with product managers to design experiments, define success metrics, analyse results with statistical rigour, and present findings that guide product iterations. Build for Scale: Design, build, and maintain insightful and intuitive dashboards and reports that provide a clear view of product performance. Your work will empower the wider team with self-service analytics, enabling them to make faster, better-informed decisions. Be a Cross-Functional Partner: Work closely with Product Managers, Engineers, and Designers from initial discovery and ideation through to launch. You'll be the go-to data expert within your team, ensuring we are asking the right questions and measuring what matters. Define and Measure Success: Establish, monitor, and report on Key Performance Indicators (KPIs) to track product health and communicate progress towards team goals, ensuring everyone is aligned and informed. Serve as a Data Expert: Act as the primary analytical point of contact for key product areas, providing insights across the entire customer lifecycle, including user acquisition, engagement, and retention. You will proactively guide stakeholders to articulate their data needs and help them form impactful questions. Qualifications Analytical Experience: 4+ years of hands-on experience in a product analytics/data analysis role. Industry Background (Preferred): Previous experience in the financial services or fintech industry, especially in areas like retail or SME lending, is a strong plus. Technical Proficiency: Excellent proficiency in SQL and Python for complex data querying and manipulation. Data Stack Familiarity: Experience with modern data stack tools (e.g., BI visualisation tools like Tableau/Looker, data pipeline tools like dbt/Airflow). Statistical Rigour: A solid foundation in statistics and a proven track record of designing, running, and interpreting A/B tests to make product decisions. Proactive Ownership: A strong sense of ownership and a self-starter mindset. You are comfortable navigating ambiguity in a fast-paced environment, adept at identifying high-impact opportunities, and skilled at prioritising your focus. Influential Communication: Exceptional communication and stakeholder management skills. You can translate complex analysis into compelling narratives that influence peers and leadership, driving data-informed decisions across the business. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs. Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16. Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual Learning & Development allowance and full access to internal learning platform. Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Job description Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Protect, secure and safeguard vital government services Joining our Cyber Security department, you'll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you'll identify potential security information risks associated with the acquisition, implementation and use of technologies. Focusing on monitoring and mitigating risk, you'll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you'll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation. Use your specialist skills to improve our technological resilience An established professional with an IS related qualification at NVQ Level 6 or equivalent, you'll have extensive knowledge of technical and security tools and techniques. In a previous role, you'll have analysed proposals, processes and practices, and identified security information risks. As a leader, you'll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you'll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you - and to use your skills for national good. Discover the support you need to grow your career further Working with us you'll help keep people, information, and assets safe around the world. It's a role you can feel proud of; and we aim to make every part of your career just as rewarding. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk. All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website. It takes a diverse team to protect a diverse world. The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match. Person specification We are looking for people with: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Line management experience Strong influencing and interpersonal skills Able to produce clear technical documentation Qualifications IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Line management experience Strong influencing and interpersonal skills Able to produce clear technical documentation We only ask for evidence of these technical skills on your application form: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Able to produce clear technical documentation
Jan 07, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Job description Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Protect, secure and safeguard vital government services Joining our Cyber Security department, you'll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you'll identify potential security information risks associated with the acquisition, implementation and use of technologies. Focusing on monitoring and mitigating risk, you'll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you'll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation. Use your specialist skills to improve our technological resilience An established professional with an IS related qualification at NVQ Level 6 or equivalent, you'll have extensive knowledge of technical and security tools and techniques. In a previous role, you'll have analysed proposals, processes and practices, and identified security information risks. As a leader, you'll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you'll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you - and to use your skills for national good. Discover the support you need to grow your career further Working with us you'll help keep people, information, and assets safe around the world. It's a role you can feel proud of; and we aim to make every part of your career just as rewarding. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk. All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website. It takes a diverse team to protect a diverse world. The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match. Person specification We are looking for people with: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Line management experience Strong influencing and interpersonal skills Able to produce clear technical documentation Qualifications IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Line management experience Strong influencing and interpersonal skills Able to produce clear technical documentation We only ask for evidence of these technical skills on your application form: IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP. Extensive knowledge of technical and security tools and techniques Experience analysing proposals, processes and practices and identifying security information risks Able to produce clear technical documentation
Reward Lead £70,000- £75,000 plus benefits Reports to: Director of HR Partnering & Operations Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week (Happy to have a conversation around flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 23:th January 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are looking for an experienced Reward professional to join us and shape our strategic reward agenda. This is an exciting opportunity to lead a small, high-impact team at the UK's largest cancer charity, driving innovative approaches to reward and recognition across a diverse workforce of nearly 5,000 employees. With a focus on commercial and strategic thinking, the successful candidate will act as CRUK'S subject matter expert on reward & benefits - advising senior leadership and shaping our reward strategy in collaboration with HR Business Partners and key stakeholders, supported by a Reward Specialist and Pensions Manager. What will I be doing? Develop CRUK's strategic approach to reward and benefits to ensure that we have the appropriate reward policies, governance, role grading and pay structures in place to ensure consistency whilst enabling CRUK to attract and retain the right people across a broad range of roles/ sectors. Work collaboratively with Heads of HR, HR teams, including Business Partners and Talent Acquisition Partners, to understand emerging issues and opportunities and support them in reward related discussions with leadership teams as appropriate. Accountable for the oversight and delivery of our annual salary review (ASR) and any market increases. Ensure that the appropriate frameworks and governance are in place to ensure consistency, fairness and affordability. Provide accurate and relevant pay and benchmarking data to ensure that the ranges for all our roles are competitive, appropriate and aligned to CRUK's pay position. Provide relevant internal and external pay data to ensure equal pay. Develop and deliver an appropriate broader reward offer including pensions and other associated benefits; oversee the management of any associated programmes including our cycle to work scheme, purchasing annual leave, pension scheme etc. Provide effective line management for both the Reward Advisor and Pensions Manager, setting clear expectations aligned to the HR strategy and plan. Establish objectives and KPIs, give regular feedback, and manage performance to ensure high standards across the team. Oversee CRUK's pension provision, including death in service, ensuring compliance with regulatory requirements and that the scheme and associated benefits serve the best interests of CRUK and that the offer is sustainable for the charity. What are you looking for? Highly numerate with the ability to manage, analyse and understand complex pay data Excellent excel skills with the ability to manipulate complex pay data and provide relevant metrics, reporting and data that drive insight and decision making Relevant experience of effectively managing reward, benefits and pensions processes including salary reviews, job evaluation and job families Relevant experience of developing, reviewing and evolving pay policies, principles and governance for a diverse organisation Good working understanding of employment law affecting pay and reward Excellent stakeholder management with the ability to influence senior colleagues and present papers to leadership and trustees A collaborative approach with a proven track record of working successful with HR Partners that are customer facing Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Jan 07, 2026
Full time
Reward Lead £70,000- £75,000 plus benefits Reports to: Director of HR Partnering & Operations Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week (Happy to have a conversation around flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 23:th January 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are looking for an experienced Reward professional to join us and shape our strategic reward agenda. This is an exciting opportunity to lead a small, high-impact team at the UK's largest cancer charity, driving innovative approaches to reward and recognition across a diverse workforce of nearly 5,000 employees. With a focus on commercial and strategic thinking, the successful candidate will act as CRUK'S subject matter expert on reward & benefits - advising senior leadership and shaping our reward strategy in collaboration with HR Business Partners and key stakeholders, supported by a Reward Specialist and Pensions Manager. What will I be doing? Develop CRUK's strategic approach to reward and benefits to ensure that we have the appropriate reward policies, governance, role grading and pay structures in place to ensure consistency whilst enabling CRUK to attract and retain the right people across a broad range of roles/ sectors. Work collaboratively with Heads of HR, HR teams, including Business Partners and Talent Acquisition Partners, to understand emerging issues and opportunities and support them in reward related discussions with leadership teams as appropriate. Accountable for the oversight and delivery of our annual salary review (ASR) and any market increases. Ensure that the appropriate frameworks and governance are in place to ensure consistency, fairness and affordability. Provide accurate and relevant pay and benchmarking data to ensure that the ranges for all our roles are competitive, appropriate and aligned to CRUK's pay position. Provide relevant internal and external pay data to ensure equal pay. Develop and deliver an appropriate broader reward offer including pensions and other associated benefits; oversee the management of any associated programmes including our cycle to work scheme, purchasing annual leave, pension scheme etc. Provide effective line management for both the Reward Advisor and Pensions Manager, setting clear expectations aligned to the HR strategy and plan. Establish objectives and KPIs, give regular feedback, and manage performance to ensure high standards across the team. Oversee CRUK's pension provision, including death in service, ensuring compliance with regulatory requirements and that the scheme and associated benefits serve the best interests of CRUK and that the offer is sustainable for the charity. What are you looking for? Highly numerate with the ability to manage, analyse and understand complex pay data Excellent excel skills with the ability to manipulate complex pay data and provide relevant metrics, reporting and data that drive insight and decision making Relevant experience of effectively managing reward, benefits and pensions processes including salary reviews, job evaluation and job families Relevant experience of developing, reviewing and evolving pay policies, principles and governance for a diverse organisation Good working understanding of employment law affecting pay and reward Excellent stakeholder management with the ability to influence senior colleagues and present papers to leadership and trustees A collaborative approach with a proven track record of working successful with HR Partners that are customer facing Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
German Speaking Customer Service Advisor Crewe 28,000- 29,000 per annum (DOE) Office-based Monday to Friday Full Time Introduction Acorn by Synergie is proudly recruiting for a German Speaking Customer Service Advisor on behalf of a well-established and rapidly growing business in Crewe. This is an exciting opportunity to join a company known for its fantastic team culture, supportive management and excellent employee benefits. Full training is provided, but previous office-based customer service experience and good Excel skills would be highly advantageous. Key Duties Respond to inbound calls and emails from customers in German and English. Provide accurate information and resolve product or account queries. Log customer details and maintain up-to-date CRM records. Follow up on outstanding queries to ensure timely resolution. Work collaboratively with other departments to enhance service and processes. Requirements Fluent in German and English, written and spoken. Previous customer service or administrative experience preferred. Confident user of Microsoft Excel and Office applications. Strong communication and problem-solving skills. Friendly, professional and reliable approach. What We Offer Regular team socials and fully funded events. Monthly incentives with vouchers, prizes and extra holidays. Quarterly awards, summer and Christmas parties. Birthday leave. Free onsite parking. Excellent opportunities for career development and progression. Interested? If you're fluent in German and English and want to join a friendly, people-focused company, apply now or contact your local Acorn by Synergie branch for more details. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jan 07, 2026
Full time
German Speaking Customer Service Advisor Crewe 28,000- 29,000 per annum (DOE) Office-based Monday to Friday Full Time Introduction Acorn by Synergie is proudly recruiting for a German Speaking Customer Service Advisor on behalf of a well-established and rapidly growing business in Crewe. This is an exciting opportunity to join a company known for its fantastic team culture, supportive management and excellent employee benefits. Full training is provided, but previous office-based customer service experience and good Excel skills would be highly advantageous. Key Duties Respond to inbound calls and emails from customers in German and English. Provide accurate information and resolve product or account queries. Log customer details and maintain up-to-date CRM records. Follow up on outstanding queries to ensure timely resolution. Work collaboratively with other departments to enhance service and processes. Requirements Fluent in German and English, written and spoken. Previous customer service or administrative experience preferred. Confident user of Microsoft Excel and Office applications. Strong communication and problem-solving skills. Friendly, professional and reliable approach. What We Offer Regular team socials and fully funded events. Monthly incentives with vouchers, prizes and extra holidays. Quarterly awards, summer and Christmas parties. Birthday leave. Free onsite parking. Excellent opportunities for career development and progression. Interested? If you're fluent in German and English and want to join a friendly, people-focused company, apply now or contact your local Acorn by Synergie branch for more details. Acorn by Synergie acts as an employment agency for permanent recruitment.
Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jan 07, 2026
Full time
Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in location . You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 07, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in various industries. Qualifications 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Professional fluency in French and English Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment Bonus: relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries Responsibilities Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies Benefits Equity with high growth potential, and a competitive salary. Flexible working arrangements, encouraging you to create the best work blend while working from home and the local SafetyCulture office. Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns. We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
Jan 07, 2026
Full time
An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in various industries. Qualifications 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Professional fluency in French and English Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment Bonus: relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries Responsibilities Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies Benefits Equity with high growth potential, and a competitive salary. Flexible working arrangements, encouraging you to create the best work blend while working from home and the local SafetyCulture office. Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns. We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
Full time : Permanent Salary : £25,087 rising to £25,684 at 9 months in role, plus uncapped commission Start Date: 26th January Location: EE Truro contact centre, Calnick street, TR1 2JQ What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family. Market leading paid carer's leave, up to 2 weeks off Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Truro Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 07, 2026
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 at 9 months in role, plus uncapped commission Start Date: 26th January Location: EE Truro contact centre, Calnick street, TR1 2JQ What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family. Market leading paid carer's leave, up to 2 weeks off Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Truro Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Senior Advisor Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn't just a title, but a badge you wear with pride. You'll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren't there, making sure both your team and customers feel like champs. If you bring the energy, we'll bring the rewards. What you'll do: Bring the shop floor to life with your drive, motivation and enthusiasm Wow customers with your technical knowledge and recommend the right products every time Create an environment in which customers feel welcome and comfortable Keep the store on top form when the Store Manager and Assistant Manager are out You'll definitely: Be able to show how you've worked to and exceeded sales targets or met deadlines Have experience of serving and delighting customers in a retail environment Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: Know what it feels like to work in a fast-paced, ever-changing environment Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 07, 2026
Full time
Senior Advisor Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn't just a title, but a badge you wear with pride. You'll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren't there, making sure both your team and customers feel like champs. If you bring the energy, we'll bring the rewards. What you'll do: Bring the shop floor to life with your drive, motivation and enthusiasm Wow customers with your technical knowledge and recommend the right products every time Create an environment in which customers feel welcome and comfortable Keep the store on top form when the Store Manager and Assistant Manager are out You'll definitely: Be able to show how you've worked to and exceeded sales targets or met deadlines Have experience of serving and delighting customers in a retail environment Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: Know what it feels like to work in a fast-paced, ever-changing environment Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
