Human Resources Manager

Human Resources Manager

The Human Resources Manager for Oxford Playhouse is responsible for driving best practice in recruitment, wellbeing, training and development, and employee relations, fostering a supportive and inclusive workplace culture. The HR Manager will oversee and develop process, ensuring the organisation remains legally compliant, people-focused, and aligned with its values and strategic objectives.

Oxford Playhouse is a registered charity, with a permanent team of around 40, a team of casual employees and over 100 volunteers.

MAIN RESPONSIBILITIES:

1. HR Strategy and Leadership:

• Develop and implement HR strategies aligned with Oxford Playhouse strategy and values Advise the Operations Director and Senior Management Team on all people matters, contributing to strategic decision-making.
• Lead the continuous improvement of HR processes, systems, and policies to enhance organisational effectiveness. Ensure compliance with UK employment law, equality legislation, & GDPR.
• Lead on Safeguarding policies and procedures for the organisation In line with internal process, review, update and publish HR policies and procedures

2. Employee Relations:

• Act as the first point of contact for staff and managers on HR policies, performance, conduct, grievance, and wellbeing issues.
• Support line managers in handling employee relations matters, providing guidance and coaching where necessary.
• Lead or support investigations, disciplinary and grievance procedures, ensuring fair and consistent application of policies.
• Foster a positive, open, and inclusive workplace culture.

3. Recruitment and Onboarding:

• Manage the end-to-end recruitment process, from job description creation to induction.
• Work with department heads to define roles and attract diverse candidates.
• Oversee job advertising, shortlisting, interviews, and appointment processes.
• Prepare employment contracts and manage onboarding, right-to-work checks, DBS, and induction programmes.
• Collaborate with external recruitment partners and agencies as needed.

4. Performance and Development:

• Oversee the appraisal system, ensuring all staff receive timely and constructive feedback.
• Identify organisational training needs and develop an annual professional development plan.
• Coordinate training sessions, workshops, and wellbeing initiatives.
• Support career development and succession planning initiatives.

5. Wellbeing:

• Lead on initiatives promoting staff wellbeing and mental health, building on existing Playhouse programmes.
• Be the main contact for OP's Employee Assistance Programme and monitor uptake and effectiveness.

6. Equity, Diversity & Inclusion:

• Champion diversity, equity, and inclusion in recruitment, policy, and culture.
• Be a member of the Equality, Diversity, Inclusion and HR Taskforce.

7. HR Administration and Compliance:

• Maintain accurate and confidential HR records and systems Oversee day to day HR administrative tasks
• Ensure all HR documentation, including contracts, policies, and procedures, are up to date and compliant.
• Produce monthly and annual HR reports on key metrics (turnover, absence, training activity).
• Liaise with Finance department to ensure accurate and timely payroll processing.

PERSON SPECIFICATION

Essential Skills and Attributes:

• CIPD Level 5 qualification (or equivalent experience).
• Minimum 3 years' HR experience in a managerial role.
• In-depth knowledge of UK employment law, GDPR, and HR best practice.
• Proven experience in recruitment, performance management, and employee relations.
• Excellent communication, influencing, and negotiation skills.
• Strong admin and problem-solving abilities.
• Excellent attention to detail.
• Commitment to equality, diversity, inclusion, and staff wellbeing.
• Ability to work independently, with discretion and emotional intelligence.
• An interest in the performing arts and cultural sector.

Desirable Skills and Experience:

• Experience working in an arts, charity, or not-for-profit organisation.
• Experience in payroll processes and working with trade unions.
• Familiarity with Sage Payroll, Breathe HR or similar systems.