YouLend
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role This is a senior, hands-on leadership role. We are seeking an exceptional Office Manager to own and elevate the entire UK office function. You will be fully accountable for ensuring the office operates seamlessly, safely, and to an exceptional standard every day. You will lead the office management function, manage stakeholders across the business, and act as the go-to operational lead for everything workplace-related from Health & Safety and facilities to travel, relocations, supplier management, and company-wide events. This role suits someone who thrives in a fast-growing, high-performance fintech environment and takes pride in delivering operational excellence. Responsibilities Office leadership ownership Own the UK office function end-to-end Lead and develop the office management team Implement scalable processes to support continued company growth Act as the primary escalation point for all workplace matters Partner closely with Senior Leadership and People teams Health & Safety Take full ownership of Health & Safety across the UK office Ensure compliance with UK legislation and best practice standards Conduct risk assessments, audits, and maintain all required documentation Lead fire safety, first aid, ergonomics and wellbeing initiatives Act as the designated H&S lead for the London office Facilities and Workplace Experience Manage all facilities, maintenance and supplier relationships Lead office relocations, refurbishments and space planning initiativesMaintain a high-quality, professional and welcoming environment Oversee kitchen operations, supplies and general workplace standards Travel and Executive Support Coordinate complex travel arrangements where required Support leadership logistics and visitor coordination Events Own the delivery of company-wide events, offsites and team gatherings Ensure events are professionally executed and aligned with company culture Support engagement initiatives in partnership with other stakeholders Commercial Management Manage the office budget effectively Negotiate supplier contracts and drive cost efficiencies Track and report on office-related expenditure The ideal candidate will have the following skillset Significant experience as a senior Office Manager or Workplace Lead in a fast-paced environment Proven experience leading a team or managing an office management function Strong, hands on experience leading Health & Safety in an office environment Deep understanding of UK H&S regulations and compliance requirements Experience managing office relocations and scaling operations Strong commercial awareness and budget management capability Exceptional organisational and stakeholder management skills Comfortable operating in a high-growth and fast paced environment Desirable skills Experience within a fintech, financial services or private equity backed environment NEBOSH or IOSH Health & Safety qualification Experience managing multi site offices or supporting international teams Experience implementing workplace systems, tools or automation to improve efficiency Experience supporting senior executives in a high performance environment Knowledge of business continuity planning and crisis management Experience driving workplace culture and employee engagement initiatives Confidence working with data and reporting Why join YouLend? Award Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upsides High growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment A high quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data driven culture and emphasis on speed (anti red tape). We offer a comprehensive benefits package that includes Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role This is a senior, hands-on leadership role. We are seeking an exceptional Office Manager to own and elevate the entire UK office function. You will be fully accountable for ensuring the office operates seamlessly, safely, and to an exceptional standard every day. You will lead the office management function, manage stakeholders across the business, and act as the go-to operational lead for everything workplace-related from Health & Safety and facilities to travel, relocations, supplier management, and company-wide events. This role suits someone who thrives in a fast-growing, high-performance fintech environment and takes pride in delivering operational excellence. Responsibilities Office leadership ownership Own the UK office function end-to-end Lead and develop the office management team Implement scalable processes to support continued company growth Act as the primary escalation point for all workplace matters Partner closely with Senior Leadership and People teams Health & Safety Take full ownership of Health & Safety across the UK office Ensure compliance with UK legislation and best practice standards Conduct risk assessments, audits, and maintain all required documentation Lead fire safety, first aid, ergonomics and wellbeing initiatives Act as the designated H&S lead for the London office Facilities and Workplace Experience Manage all facilities, maintenance and supplier relationships Lead office relocations, refurbishments and space planning initiativesMaintain a high-quality, professional and welcoming environment Oversee kitchen operations, supplies and general workplace standards Travel and Executive Support Coordinate complex travel arrangements where required Support leadership logistics and visitor coordination Events Own the delivery of company-wide events, offsites and team gatherings Ensure events are professionally executed and aligned with company culture Support engagement initiatives in partnership with other stakeholders Commercial Management Manage the office budget effectively Negotiate supplier contracts and drive cost efficiencies Track and report on office-related expenditure The ideal candidate will have the following skillset Significant experience as a senior Office Manager or Workplace Lead in a fast-paced environment Proven experience leading a team or managing an office management function Strong, hands on experience leading Health & Safety in an office environment Deep understanding of UK H&S regulations and compliance requirements Experience managing office relocations and scaling operations Strong commercial awareness and budget management capability Exceptional organisational and stakeholder management skills Comfortable operating in a high-growth and fast paced environment Desirable skills Experience within a fintech, financial services or private equity backed environment NEBOSH or IOSH Health & Safety qualification Experience managing multi site offices or supporting international teams Experience implementing workplace systems, tools or automation to improve efficiency Experience supporting senior executives in a high performance environment Knowledge of business continuity planning and crisis management Experience driving workplace culture and employee engagement initiatives Confidence working with data and reporting Why join YouLend? Award Winning Workplace: YouLend has been recognised as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upsides High growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment A high quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data driven culture and emphasis on speed (anti red tape). We offer a comprehensive benefits package that includes Stock Options Private Medical insurance via Vitality and Dental Insurance with BUPA EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Paddle and Yoga Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Arthur J. Gallagher & Co. (AJG)
Manchester, Lancashire
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Pensions Administrator, you'll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, this could be a combination of DB, DC and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly. You'll be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will also draft correspondence and reports, run pensioner payrolls and support the Client Executive team. You'll approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member. How you'll make an impact Carrying out pension administration tasks and calculations accurately, in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations Managing your workload, taking into consideration time required for all cases to be peer reviewed Liaising with scheme members through a variety of channels including email, letter or telephone Preparing member correspondence and client reports Dealing with non-standard client/member queries Collaborating with team members and building relationships with supporting teams Providing support to team members and assisting the Team Leader as required being visible with team members and the Team Leader throughout the day Assisting the Client Executive team where necessary About You Experience of defined benefit / defined contribution pension scheme administration would be advantageous Willing to study/or studying towards the Pension Management Institute's CPC qualification Analytical skills with a logical approach to problem solving Ability to process, collect and input data accurately Strong prioritisation skills to meet deadlines and disclosure requirements Excellent communication skills to answer queries by telephone, letter and email. Ability to work effectively as part of a team Proficiency in Microsoft Office Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. If you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Pensions Administrator, you'll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, this could be a combination of DB, DC and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly. You'll be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will also draft correspondence and reports, run pensioner payrolls and support the Client Executive team. You'll approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member. How you'll make an impact Carrying out pension administration tasks and calculations accurately, in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations Managing your workload, taking into consideration time required for all cases to be peer reviewed Liaising with scheme members through a variety of channels including email, letter or telephone Preparing member correspondence and client reports Dealing with non-standard client/member queries Collaborating with team members and building relationships with supporting teams Providing support to team members and assisting the Team Leader as required being visible with team members and the Team Leader throughout the day Assisting the Client Executive team where necessary About You Experience of defined benefit / defined contribution pension scheme administration would be advantageous Willing to study/or studying towards the Pension Management Institute's CPC qualification Analytical skills with a logical approach to problem solving Ability to process, collect and input data accurately Strong prioritisation skills to meet deadlines and disclosure requirements Excellent communication skills to answer queries by telephone, letter and email. Ability to work effectively as part of a team Proficiency in Microsoft Office Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. If you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
