Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. £60,000 - £80,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Co working Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Apr 03, 2026
Full time
Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. £60,000 - £80,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Co working Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Helping the nation feel house proud. If you're passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You'll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you'll guide them through the process with care. You'll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You'll own the full customer experience from start to finish. Your responsibilities Deliver our full Wickes customer journey: whether it's in-store, virtual, or at a customer's home, you'll treat every customer with the same attention. Turn prospects into customers finding the best solutions for our customers' space and budget. You'll also be proactive in generating leads within your showroom. Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers. Look after your showroom maintaining displays and keeping up our high standards. Stay organised and proactive keeping our customers updated and always communicating progress clearly. Stay compliant with all company policies and regulations including finance, GDPR, and health & safety. About you You're customer-focused: you're a great listener who enjoys helping customers and building trusted relationships. You're sales driven and results-minded: you're experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what's right for our customers. You're creative and practical: you can see the possibilities in a space and know how to make ideas work. You're calm and confident: you handle challenges with professionalism and keep things moving forward. You're organised and proactive: you take ownership, stay on top of details, and get things done. You're industry savvy: you keep up to date with the latest trends and understand your local market. Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you'll visit customers at home. Why join us We'll give you the tools, training and support to do your best work. Competitive salary plus uncapped commission (including guaranteed commission during your training period) Comprehensive 7-week training programme where you'll learn about our products, our design tools and our customer sales journey Dedicated mentor support for your first 9 months Competitive colleagues benefits Flexible working options Up to 35 days of annual leave including Bank Holidays Defined Contribution Pension Scheme up to 10% dependent on length of service 20% colleague discount Save-as-you-earn and cashback health schemes Access to a discount platform for retailers, gyms and more About us At Wickes, we believe everyone deserves a home they can feel proud of and we're helping our customers create spaces that work beautifully. We're a team of genuine, hard-working people and we care about making a difference. We're proud of our products and in helping customers turn design ideas into reality. If you're passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you'll fit right in. Apply now If you're ready to help customers design the spaces of their dreams and you're looking for a role where your passion and hard work are valued, we'd love to hear from you. Apply today and help us make the nation feel house proud. Vacancy Reference Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.
Apr 03, 2026
Full time
Helping the nation feel house proud. If you're passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You'll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you'll guide them through the process with care. You'll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You'll own the full customer experience from start to finish. Your responsibilities Deliver our full Wickes customer journey: whether it's in-store, virtual, or at a customer's home, you'll treat every customer with the same attention. Turn prospects into customers finding the best solutions for our customers' space and budget. You'll also be proactive in generating leads within your showroom. Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers. Look after your showroom maintaining displays and keeping up our high standards. Stay organised and proactive keeping our customers updated and always communicating progress clearly. Stay compliant with all company policies and regulations including finance, GDPR, and health & safety. About you You're customer-focused: you're a great listener who enjoys helping customers and building trusted relationships. You're sales driven and results-minded: you're experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what's right for our customers. You're creative and practical: you can see the possibilities in a space and know how to make ideas work. You're calm and confident: you handle challenges with professionalism and keep things moving forward. You're organised and proactive: you take ownership, stay on top of details, and get things done. You're industry savvy: you keep up to date with the latest trends and understand your local market. Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you'll visit customers at home. Why join us We'll give you the tools, training and support to do your best work. Competitive salary plus uncapped commission (including guaranteed commission during your training period) Comprehensive 7-week training programme where you'll learn about our products, our design tools and our customer sales journey Dedicated mentor support for your first 9 months Competitive colleagues benefits Flexible working options Up to 35 days of annual leave including Bank Holidays Defined Contribution Pension Scheme up to 10% dependent on length of service 20% colleague discount Save-as-you-earn and cashback health schemes Access to a discount platform for retailers, gyms and more About us At Wickes, we believe everyone deserves a home they can feel proud of and we're helping our customers create spaces that work beautifully. We're a team of genuine, hard-working people and we care about making a difference. We're proud of our products and in helping customers turn design ideas into reality. If you're passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you'll fit right in. Apply now If you're ready to help customers design the spaces of their dreams and you're looking for a role where your passion and hard work are valued, we'd love to hear from you. Apply today and help us make the nation feel house proud. Vacancy Reference Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 03, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 02, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
Apr 02, 2026
Full time
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
Overview Recruitment Consultant - A nationally known branded T&L agency with offices across the UK is seeking an experienced Blue-Collar Recruitment Consultant with 6 months plus experience to join their Middlesex branch. You will be joining an agency that has grown organically over 20 years, where everyone has the opportunity to be promoted based on personal efforts and achievements. Well known for their fast delivery of quality temp workers, you will be supported by a national database of registered blue-collar workers, resource, and administration support to build your business. Join a quality agency that holds - ISO9001, CHAS, and CSCS accreditation. £25,000 to £40,000 (DOE), Comms to 25% + Company Car or Car Allowance + 25 days holiday with the opportunity to 'win' more day's leave + Regular sales competitions/weekends away + Career progression to Director. As a highly established recruitment agency serving the construction sector, we supply thousands of contractors to hundreds of clients in any given year. With a 30+ strong team of dedicated recruiters and supporting workers, the company's success has been built on years of effective trade and sticking to its core values of candidate quality, best service for all, and transparent. We're a UK-based recruitment agency specialising in the construction & engineering industry. We have years of experience in this field and are committed to providing the highest level of service to both clients and candidates alike. How to hear about opportunities I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sectors. About REC2 REC2 is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK
Apr 02, 2026
Full time
Overview Recruitment Consultant - A nationally known branded T&L agency with offices across the UK is seeking an experienced Blue-Collar Recruitment Consultant with 6 months plus experience to join their Middlesex branch. You will be joining an agency that has grown organically over 20 years, where everyone has the opportunity to be promoted based on personal efforts and achievements. Well known for their fast delivery of quality temp workers, you will be supported by a national database of registered blue-collar workers, resource, and administration support to build your business. Join a quality agency that holds - ISO9001, CHAS, and CSCS accreditation. £25,000 to £40,000 (DOE), Comms to 25% + Company Car or Car Allowance + 25 days holiday with the opportunity to 'win' more day's leave + Regular sales competitions/weekends away + Career progression to Director. As a highly established recruitment agency serving the construction sector, we supply thousands of contractors to hundreds of clients in any given year. With a 30+ strong team of dedicated recruiters and supporting workers, the company's success has been built on years of effective trade and sticking to its core values of candidate quality, best service for all, and transparent. We're a UK-based recruitment agency specialising in the construction & engineering industry. We have years of experience in this field and are committed to providing the highest level of service to both clients and candidates alike. How to hear about opportunities I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sectors. About REC2 REC2 is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Apr 02, 2026
Full time
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Do you have the necessary right to work in the UK? You must have the necessary right to work in the UK Contract type:Full-time, Permanent Location:Bournemouth, SouthWest BH2 About Us We're learndirect - the UK's largest online learning provider. For 25 years, we've helped millions of learners transform their lives and careers through flexible, accessible education. From GCSEs, Degree Pathways and Access to HE Diplomas to accredited Dental Nursing and Animal Care qualifications - we're shaping the future of digital learning. With rapid growth underway, this is your chance to join a vibrant, target-led team that's changing the game in online education. What You'll Be Doing As a Sales Consultant, you'll connect with motivated learners looking to invest in themselves. You'll: Handle inbound and outbound calls to warm leads (no cold calling). Understand each learner's goals and match them to the right course. Follow a consultative sales approach and FCA-compliant script. Enrol students onto their course and walk them through the full learning package. Work toward daily KPIs in a high-performing team. Deliver a world-class service by phone, email, live chat, and website enquiries. Sales performance to be reviewed against KPIs every three months. Compliance scores must be exemplary, reviewed every three months. What You'll Get Uncapped commission - realistic OTE of £60,000+ Base salary + generous bonus scheme from day one Incentives: spot bonuses, team prizes, Amazon vouchers, and more Annual holiday + bank holidays + your birthday off Free course of your choice after probation Company pension scheme Vibrant, supportive culture with social events Working Hours Want a couple of mornings off during the week? Prefer earning extra through weekend shifts? You'll work full-time on a flexible rota that includes some evenings and weekends. Full availability is essential - this is a performance-driven role where high achievers thrive. What to Expect in the Hiring Process We keep it fast and focused: Initial screening call - Meet our Talent Acquisition & Trainer via MS Teams. We'll chat through your experience, attributes, and what drives you. Sales roleplay + values interview - Meet the Sales Management Team. Let us see your energy and approach in action. Offer and onboarding - If you're the right fit, we move quickly. A Few Final Words We're not just looking for staff - we're looking for future top performers with six months' experience. If you're ready to put in the effort, chase results, this is your chance to grow, with one of the UK's most forward-thinking education companies. Please choose the system you want to login to: Request a Callback Fields with are required. Name Email Phone Reason Contact me on Preferred Time Time slots available I consent to receive promotional offers via Phone, Email and SMS Message
Apr 02, 2026
Full time
Do you have the necessary right to work in the UK? You must have the necessary right to work in the UK Contract type:Full-time, Permanent Location:Bournemouth, SouthWest BH2 About Us We're learndirect - the UK's largest online learning provider. For 25 years, we've helped millions of learners transform their lives and careers through flexible, accessible education. From GCSEs, Degree Pathways and Access to HE Diplomas to accredited Dental Nursing and Animal Care qualifications - we're shaping the future of digital learning. With rapid growth underway, this is your chance to join a vibrant, target-led team that's changing the game in online education. What You'll Be Doing As a Sales Consultant, you'll connect with motivated learners looking to invest in themselves. You'll: Handle inbound and outbound calls to warm leads (no cold calling). Understand each learner's goals and match them to the right course. Follow a consultative sales approach and FCA-compliant script. Enrol students onto their course and walk them through the full learning package. Work toward daily KPIs in a high-performing team. Deliver a world-class service by phone, email, live chat, and website enquiries. Sales performance to be reviewed against KPIs every three months. Compliance scores must be exemplary, reviewed every three months. What You'll Get Uncapped commission - realistic OTE of £60,000+ Base salary + generous bonus scheme from day one Incentives: spot bonuses, team prizes, Amazon vouchers, and more Annual holiday + bank holidays + your birthday off Free course of your choice after probation Company pension scheme Vibrant, supportive culture with social events Working Hours Want a couple of mornings off during the week? Prefer earning extra through weekend shifts? You'll work full-time on a flexible rota that includes some evenings and weekends. Full availability is essential - this is a performance-driven role where high achievers thrive. What to Expect in the Hiring Process We keep it fast and focused: Initial screening call - Meet our Talent Acquisition & Trainer via MS Teams. We'll chat through your experience, attributes, and what drives you. Sales roleplay + values interview - Meet the Sales Management Team. Let us see your energy and approach in action. Offer and onboarding - If you're the right fit, we move quickly. A Few Final Words We're not just looking for staff - we're looking for future top performers with six months' experience. If you're ready to put in the effort, chase results, this is your chance to grow, with one of the UK's most forward-thinking education companies. Please choose the system you want to login to: Request a Callback Fields with are required. Name Email Phone Reason Contact me on Preferred Time Time slots available I consent to receive promotional offers via Phone, Email and SMS Message
Solution Consultant - Direct Tax Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? We're looking for a Solution Consultant, to join our growing European team. The Solution Consultant is a key part of our sales process. This role requires the technical knowledge and experience to discuss complex tax issues facing multinationals today with a particular focus on the EMEA region. The specialist should understand the day-to-day challenges facing companies in complying with local and global compliance and reporting obligations, and be able to discuss client's reporting processes, tax technology needs, providing insight on how to improve and implement processes and technology to resolve challenges. The Solution Consultant is also responsible in helping to shape the direction of the Direct Tax products by communicating market needs to the Product Marketing team. The successful candidate will be working with colleagues around the globe on exciting initiatives in a growth environment. About the Role As a Solution Consultant, you will: Represent ONESOURCE Direct Tax solutions, including ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, to all levels of potential customers in the finance and tax teams of global companies. Manage multiple customer prospects, actively identify process issues and support the sales team in developing proposals and customer business cases to establish a 'win' in the overall sales process. Lead solution demonstrations, presenting value proposition and aligning solutions to the customers' business needs. Communicate through multiple channels, including phone calls, virtual and onsite presentations. Responsible for drawing on the appropriate skills in the areas of Tax compliance and reporting, business processes, and business operations throughout the sales process. Take responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates. Be a product expert for the Direct Tax solutions, focusing on ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, and working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap. Responsible for producing and maintaining demo data to present different use cases based on customer needs, develop scripts and product documentations. Support the preparation of technical resources for the Sales teams to use, deliver product/service enhancement presentations, trainings to sales teams on industry and product updates. Work closely with the Sales team to achieve sales targets. Work with Marketing and the Sales team on activities including white papers, webinars, events and conferences to drive new opportunities. Work closely with Product Marketing to identify industry trends, collect feedback from the field, evaluate capability enhancements and validate business cases for future development. About You To be our Solution Consultant, you will likely have/be: Extensive experience in Financial /Tax reporting and compliance, within a Big 4 accounting firm and/or multi-national corporation having 'hands on' tax experience. Knowledge of Financial reporting regulations and Tax regulations affecting global organisations (eg IFRS reporting, Global Minimum Tax requirements). Preferably experience of managing reporting and compliance for global organisations. Preferably experience of using solutions to manage reporting processes (eg Statutory Reporting or Tax Provision solution). A dynamic presenter and quick thinker, experienced in presenting with the personal gravitas, ability to articulate the value proposition, as it relates to each prospect's unique critical reporting issues. Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management. Highly entrepreneurial and ability to work across multiple teams/parts of the organisation. Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances. Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions. A Bachelor's degree and professional qualification in accounting or tax. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Apr 02, 2026
Full time
Solution Consultant - Direct Tax Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? We're looking for a Solution Consultant, to join our growing European team. The Solution Consultant is a key part of our sales process. This role requires the technical knowledge and experience to discuss complex tax issues facing multinationals today with a particular focus on the EMEA region. The specialist should understand the day-to-day challenges facing companies in complying with local and global compliance and reporting obligations, and be able to discuss client's reporting processes, tax technology needs, providing insight on how to improve and implement processes and technology to resolve challenges. The Solution Consultant is also responsible in helping to shape the direction of the Direct Tax products by communicating market needs to the Product Marketing team. The successful candidate will be working with colleagues around the globe on exciting initiatives in a growth environment. About the Role As a Solution Consultant, you will: Represent ONESOURCE Direct Tax solutions, including ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, to all levels of potential customers in the finance and tax teams of global companies. Manage multiple customer prospects, actively identify process issues and support the sales team in developing proposals and customer business cases to establish a 'win' in the overall sales process. Lead solution demonstrations, presenting value proposition and aligning solutions to the customers' business needs. Communicate through multiple channels, including phone calls, virtual and onsite presentations. Responsible for drawing on the appropriate skills in the areas of Tax compliance and reporting, business processes, and business operations throughout the sales process. Take responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates. Be a product expert for the Direct Tax solutions, focusing on ONESOURCE Statutory Reporting, ONESOURCE Corporate Tax, ONESOURCE Tax Provision and Global Minimum Tax, and working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap. Responsible for producing and maintaining demo data to present different use cases based on customer needs, develop scripts and product documentations. Support the preparation of technical resources for the Sales teams to use, deliver product/service enhancement presentations, trainings to sales teams on industry and product updates. Work closely with the Sales team to achieve sales targets. Work with Marketing and the Sales team on activities including white papers, webinars, events and conferences to drive new opportunities. Work closely with Product Marketing to identify industry trends, collect feedback from the field, evaluate capability enhancements and validate business cases for future development. About You To be our Solution Consultant, you will likely have/be: Extensive experience in Financial /Tax reporting and compliance, within a Big 4 accounting firm and/or multi-national corporation having 'hands on' tax experience. Knowledge of Financial reporting regulations and Tax regulations affecting global organisations (eg IFRS reporting, Global Minimum Tax requirements). Preferably experience of managing reporting and compliance for global organisations. Preferably experience of using solutions to manage reporting processes (eg Statutory Reporting or Tax Provision solution). A dynamic presenter and quick thinker, experienced in presenting with the personal gravitas, ability to articulate the value proposition, as it relates to each prospect's unique critical reporting issues. Customer oriented approach with strong skills in negotiation, complex problem solving and conflict management. Highly entrepreneurial and ability to work across multiple teams/parts of the organisation. Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances. Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions. A Bachelor's degree and professional qualification in accounting or tax. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
Apr 02, 2026
Full time
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
We are now seeking an Associate Consultant or Consultant to join our Digital Forensics and Incident Response team in London. In this role you will provide technical expertise and consultative solutions in the field of Digital Forensics, Incident Response, Cyber Security and eDiscovery for our clients. Our clients include Law Firms, Fortune 500 multi-nationals, and Government/Law Enforcement. You will be expected to be a technical lead on cases for our regional and international Discovery & Data Insights teams (DFIR/Legal Technologies/Data Analytics) as well as working closely with our Cyber Response and Crisis Management divisions as well as our Investigations teams. In addition, you will support the business development effort for the department contributing subject matter expertise in articles, presentations and marketing campaigns. Tasks and Responsibilities Provide forensic/incident response consultancy and expertise in data collections, investigative/analysis & cyber security services to our clients To support our Investigation teams across regions To provide high quality deliverables to our clients in a timely and efficient manner To ensure work is defensible and to an evidential standard as appropriate for tasks To provide expert testimony in court as and when required To be innovative and creative showing initiative in bringing teams together To anticipate client needs and continually strive for ways to work efficiently To respond to potential enquiries and convert these into sales leads and proposals To actively engage in business development and marketing Must be available for international travel (up to 25% of time) Knowledge and Experience Essential Previous, demonstrable, technical computer forensics experience for cyber incident response and investigations. Thorough understanding of best practice procedures (NPCC, NIST, ISO17025) evidence handling, computer systems and tools of the trade Thorough understanding of both the MITRE ATT&CK and Cyber Kill chain framework, network topology and EDR solutions Previous expert understanding of multiple operating systems, particularly Microsoft and Linux infrastructure and networking systems, both on-premise and in the cloud, as well as dedicated cloud services such as Microsoft 365, Azure, AWS and Google Workspace Previous expert and practical use of common computer forensic tools for imaging and analysis (for example, Logicube Falcon, Velociraptor, EnCase, FTK, Nuix, X-Ways, Axiom, IEF, Blacklight, Kali, WinFE, DEFT, Cellebrite, XRY) Expertise in PowerShell scripting, Bash scripts, Python, SQL and data wrangling for log analysis Established track record for performing forensic collections, involvement in incident response and digital investigations alongside maintaining detailed contemporaneous notes Production of expert reports and witness statements Experience in performing mobile device forensics Providing client-facing communications & consultative services Preferred Wide understanding of programming/scripting skills Presentation skills Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Apr 02, 2026
Full time
We are now seeking an Associate Consultant or Consultant to join our Digital Forensics and Incident Response team in London. In this role you will provide technical expertise and consultative solutions in the field of Digital Forensics, Incident Response, Cyber Security and eDiscovery for our clients. Our clients include Law Firms, Fortune 500 multi-nationals, and Government/Law Enforcement. You will be expected to be a technical lead on cases for our regional and international Discovery & Data Insights teams (DFIR/Legal Technologies/Data Analytics) as well as working closely with our Cyber Response and Crisis Management divisions as well as our Investigations teams. In addition, you will support the business development effort for the department contributing subject matter expertise in articles, presentations and marketing campaigns. Tasks and Responsibilities Provide forensic/incident response consultancy and expertise in data collections, investigative/analysis & cyber security services to our clients To support our Investigation teams across regions To provide high quality deliverables to our clients in a timely and efficient manner To ensure work is defensible and to an evidential standard as appropriate for tasks To provide expert testimony in court as and when required To be innovative and creative showing initiative in bringing teams together To anticipate client needs and continually strive for ways to work efficiently To respond to potential enquiries and convert these into sales leads and proposals To actively engage in business development and marketing Must be available for international travel (up to 25% of time) Knowledge and Experience Essential Previous, demonstrable, technical computer forensics experience for cyber incident response and investigations. Thorough understanding of best practice procedures (NPCC, NIST, ISO17025) evidence handling, computer systems and tools of the trade Thorough understanding of both the MITRE ATT&CK and Cyber Kill chain framework, network topology and EDR solutions Previous expert understanding of multiple operating systems, particularly Microsoft and Linux infrastructure and networking systems, both on-premise and in the cloud, as well as dedicated cloud services such as Microsoft 365, Azure, AWS and Google Workspace Previous expert and practical use of common computer forensic tools for imaging and analysis (for example, Logicube Falcon, Velociraptor, EnCase, FTK, Nuix, X-Ways, Axiom, IEF, Blacklight, Kali, WinFE, DEFT, Cellebrite, XRY) Expertise in PowerShell scripting, Bash scripts, Python, SQL and data wrangling for log analysis Established track record for performing forensic collections, involvement in incident response and digital investigations alongside maintaining detailed contemporaneous notes Production of expert reports and witness statements Experience in performing mobile device forensics Providing client-facing communications & consultative services Preferred Wide understanding of programming/scripting skills Presentation skills Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Senior Consultant, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Skills and attributes for success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. What we look for Experience in Service Design or a related field: 4-5 years of proven experience Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 02, 2026
Full time
Senior Consultant, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Skills and attributes for success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. What we look for Experience in Service Design or a related field: 4-5 years of proven experience Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field click apply for full job details
Apr 02, 2026
Full time
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field click apply for full job details
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 02, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
Apr 02, 2026
Full time
Job Title: Packaging Specialist - Poland This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature; therefore it would certainly be in your interest to email your CV, as a Word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This Polish manufacturer seeks an experienced packaging technologist for a 1 year contract. Development of new packaging: development of new packaging that will be produced in or for the plant, in line with market needs, as required by Category Development (development of a new shape, from the first artistic design to the mock up, and subsequent industrialisation). Technical management of packaging components: management of the technical and commercial approval related to the introduction of any new packaging component variant in the plant. Global expertise in packaging materials: need for global knowledge/competence in the field of packaging materials, concepts and production, and concerning filling technologies, equipment, and environmental impact. Lead packaging projects in the assigned production site or across several sites. Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here. To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx). Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.
We are seeking an exceptional SAP Finance Architect to lead large-scale S/4HANA and SAP-enabled Finance transformation programs. This is a high-impact role for someone passionate about delivering innovative SAP solutions and driving business transformation across multiple industries.Please note this is a full-time permanent position. Join a dynamic, diverse team working on complex, high-profile SAP projects. You'll collaborate with global colleagues, lead high-performing teams, and work in an environment that fosters growth, innovation, and career development. Guide organisations through S/4HANA transformation approaches (Greenfield, Brownfield, Selective, Cloud, Central Finance). Lead architecture and roadmap delivery across Finance landscapes. Mentor functional teams to design and build SAP Finance solutions. Conduct design workshops, gather business requirements, and map processes. Ensure end-to-end SAP Finance integration with technology ecosystems. Provide thought leadership, support sales initiatives, and develop market presence. Work with cutting-edge SAP technology, including AI and automation innovations. Support professional development and SAP certification opportunities. Key Responsibilities Design and implement SAP S/4HANA Central Finance solutions. Deliver functional design and build across Financial Accounting (FI) and Management Accounting (CO). Understand integration with non-Finance SAP modules (MM, SD, PM, Supply Chain). Develop enterprise finance structures and data models aligned to organisational needs. Lead mapping, reconciliation, and configuration processes. Apply SAP best practices and innovation roadmaps to maximise value and minimise risk. If you're interested, please apply directly or reach out to me!
Apr 02, 2026
Full time
We are seeking an exceptional SAP Finance Architect to lead large-scale S/4HANA and SAP-enabled Finance transformation programs. This is a high-impact role for someone passionate about delivering innovative SAP solutions and driving business transformation across multiple industries.Please note this is a full-time permanent position. Join a dynamic, diverse team working on complex, high-profile SAP projects. You'll collaborate with global colleagues, lead high-performing teams, and work in an environment that fosters growth, innovation, and career development. Guide organisations through S/4HANA transformation approaches (Greenfield, Brownfield, Selective, Cloud, Central Finance). Lead architecture and roadmap delivery across Finance landscapes. Mentor functional teams to design and build SAP Finance solutions. Conduct design workshops, gather business requirements, and map processes. Ensure end-to-end SAP Finance integration with technology ecosystems. Provide thought leadership, support sales initiatives, and develop market presence. Work with cutting-edge SAP technology, including AI and automation innovations. Support professional development and SAP certification opportunities. Key Responsibilities Design and implement SAP S/4HANA Central Finance solutions. Deliver functional design and build across Financial Accounting (FI) and Management Accounting (CO). Understand integration with non-Finance SAP modules (MM, SD, PM, Supply Chain). Develop enterprise finance structures and data models aligned to organisational needs. Lead mapping, reconciliation, and configuration processes. Apply SAP best practices and innovation roadmaps to maximise value and minimise risk. If you're interested, please apply directly or reach out to me!
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 02, 2026
Full time
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Rentokil Pest Control South Africa
Uxbridge, Middlesex
Initial Medical Field Sales Consultant Join Our Team and Make a Difference! We're currently seeking a Field Sales Consultant to join our dedicated team at the Brentford branch, covering the West London area. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £26,435 per annum. Expected OTE: £32,570 per annum, with bonus and commission schemes available Benefits: Company vehicle, fuel card, commission, mobile phone, Tablet, uniform and RI Rewards Relocation Package: Moving from more than 2 hours away to a location nearby? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week) Industry-Leading Training: Receive top-notch training where you will be enrolled in our sales academy The Field Sales Consultant Role In this field-based role, you'll visit both new and existing customers, where you will be expected to build relationships and sell our medical and hazardous waste services. You will work closely with a portfolio of existing customers, alongside managing new sales opportunities via customer enquiries and internal leads. As daily travel is required, you should be comfortable being on the move. Providing excellent customer service is essential to everything we do, and your efforts will be crucial in ensuring our customers are satisfied. Requirements Full UK driving licence held for more than two years, with no more than six penalty points. Self motivated and target driven. Excellent problem solver. Demonstrate excellent customer service and communication skills. Background in retail or sales is advantageous as you will be expected to work face to face with customers regularly. You may be required to pass a DBS check depending on the role you have applied for. Benefits Opportunity to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those colleagues who are keen to develop their careers within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Explore exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends. Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service. Refer a Friend - to work for Rentokil Initial (and earn up to £1,000). A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider and its Ambius business is the world's leading provider of plants and scenting. As a business we focus on the Right People, doing the Right Things and in the Right Way. We invest a lot of time and money in training and in developing all of our colleagues to be the best that they can, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Apr 02, 2026
Full time
Initial Medical Field Sales Consultant Join Our Team and Make a Difference! We're currently seeking a Field Sales Consultant to join our dedicated team at the Brentford branch, covering the West London area. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you! Why join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £26,435 per annum. Expected OTE: £32,570 per annum, with bonus and commission schemes available Benefits: Company vehicle, fuel card, commission, mobile phone, Tablet, uniform and RI Rewards Relocation Package: Moving from more than 2 hours away to a location nearby? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week) Industry-Leading Training: Receive top-notch training where you will be enrolled in our sales academy The Field Sales Consultant Role In this field-based role, you'll visit both new and existing customers, where you will be expected to build relationships and sell our medical and hazardous waste services. You will work closely with a portfolio of existing customers, alongside managing new sales opportunities via customer enquiries and internal leads. As daily travel is required, you should be comfortable being on the move. Providing excellent customer service is essential to everything we do, and your efforts will be crucial in ensuring our customers are satisfied. Requirements Full UK driving licence held for more than two years, with no more than six penalty points. Self motivated and target driven. Excellent problem solver. Demonstrate excellent customer service and communication skills. Background in retail or sales is advantageous as you will be expected to work face to face with customers regularly. You may be required to pass a DBS check depending on the role you have applied for. Benefits Opportunity to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those colleagues who are keen to develop their careers within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Explore exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends. Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service. Refer a Friend - to work for Rentokil Initial (and earn up to £1,000). A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider and its Ambius business is the world's leading provider of plants and scenting. As a business we focus on the Right People, doing the Right Things and in the Right Way. We invest a lot of time and money in training and in developing all of our colleagues to be the best that they can, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Rentokil Pest Control South Africa
Uxbridge, Middlesex
A leading global pest control service is seeking a Field Sales Consultant based in Uxbridge. This role involves managing customer relationships and selling medical waste services. Candidates should be self-motivated, possess a full UK driving license, and demonstrate strong problem-solving and communication skills. The position offers a competitive salary and benefits including a company vehicle, performance-related bonuses, and training opportunities. Join a company that prioritizes people and customer satisfaction.
Apr 02, 2026
Full time
A leading global pest control service is seeking a Field Sales Consultant based in Uxbridge. This role involves managing customer relationships and selling medical waste services. Candidates should be self-motivated, possess a full UK driving license, and demonstrate strong problem-solving and communication skills. The position offers a competitive salary and benefits including a company vehicle, performance-related bonuses, and training opportunities. Join a company that prioritizes people and customer satisfaction.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
