This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager. In this role, you will have the opportunity to greatly impact the success of our clients by ensuring they maximize the value from our products. Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction. Through a data-driven approach, you'll manage customer relationships, facilitate solutions, and support operational excellence. This position requires a proactive mindset and the ability to adapt strategies based on customer feedback and insights, ultimately fostering a community of success and advocacy. Accountabilities Align with internal teams on customers' business priorities and strategies. Utilize a data-driven approach to adapt customer success plans and timelines. Drive resolution of blockers while accelerating solution implementation. Coordinate internal teams to support customer success and business outcomes. Manage operational processes ensuring customer health and compliance. Act as the voice of the customer across internal teams and advocate for their needs. Encourage customer participation in relevant communities and programs. Requirements 5+ years of experience in customer success management or related fields. Strong analytical skills to work with data-driven strategies. Experience in change management and/or technology adoption. Ability to travel up to 25% for client needs. Experience with CRM tools like Salesforce or similar. Demonstrable ability to manage ambiguity and adapt in dynamic environments. Benefits Remote-first work culture that prioritizes flexibility. Competitive compensation and benefits package. Generous learning and professional growth opportunities. Supportive environment that fosters diversity and inclusion. Opportunity to collaborate with forward-thinking teams and influence change. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 07, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager. In this role, you will have the opportunity to greatly impact the success of our clients by ensuring they maximize the value from our products. Collaborating with internal teams and customers, you will help align business goals with customer needs, driving performance and satisfaction. Through a data-driven approach, you'll manage customer relationships, facilitate solutions, and support operational excellence. This position requires a proactive mindset and the ability to adapt strategies based on customer feedback and insights, ultimately fostering a community of success and advocacy. Accountabilities Align with internal teams on customers' business priorities and strategies. Utilize a data-driven approach to adapt customer success plans and timelines. Drive resolution of blockers while accelerating solution implementation. Coordinate internal teams to support customer success and business outcomes. Manage operational processes ensuring customer health and compliance. Act as the voice of the customer across internal teams and advocate for their needs. Encourage customer participation in relevant communities and programs. Requirements 5+ years of experience in customer success management or related fields. Strong analytical skills to work with data-driven strategies. Experience in change management and/or technology adoption. Ability to travel up to 25% for client needs. Experience with CRM tools like Salesforce or similar. Demonstrable ability to manage ambiguity and adapt in dynamic environments. Benefits Remote-first work culture that prioritizes flexibility. Competitive compensation and benefits package. Generous learning and professional growth opportunities. Supportive environment that fosters diversity and inclusion. Opportunity to collaborate with forward-thinking teams and influence change. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Are you ready to define the social media audience for a portfolio of premium whiskies and spirits? The Advocate Group are proud to be partnered with a fast-growing, family-owned UK-based spirits business with a rich heritage and a portfolio of award-winning whiskies and rums. Known for crafting exceptional spirits that celebrate tradition, quality, and innovation, the business is now looking for a Social Content Manager to set the long-term social media strategy, building audience engagement and amplifying brand impact. Key Responsibilities: Develop and implement a long-term social media strategy that defines the brand s voice, positions it within the market, and drives sustainable audience growth. Identify key target audiences and ensure all content and campaigns are designed to reach and engage them effectively. Plan and manage the social media calendar, aligning content with brand campaigns, drinks-based events, festivals, and key industry dates. Create compelling written content, including captions, copywriting, and website copy, that resonates with audiences and supports brand objectives. Collaborate with Marketing, Creative, and Operations teams to ensure campaigns are coordinated and optimised for brand visibility. Build and nurture relationships with influencers, brand ambassadors, and industry experts to amplify reach and credibility. Monitor and analyse performance metrics to continually refine strategy and maximise engagement. Support new product launches and innovations with engaging social storytelling that resonates with the audience. About You Experience in a luxury FMCG environment, ideally whisky/spirits or high-end consumer goods. A proven social media strategist with experience setting long-term plans that build audiences and drive engagement. Strong copywriting skills and a creative mindset; photography or video skills are a plus but not essential. Data-informed and analytical: able to identify the right audience, track performance, and adjust strategy to deliver results. Confident in following trends, prioritising engagement, and shaping how a brand communicates online. Collaborative, adaptable, and passionate about premium spirits or FMCG brands. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with Emma or click Apply Now to be considered for this vacancy. Email: (url removed) Mobile: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Jan 07, 2026
Full time
Are you ready to define the social media audience for a portfolio of premium whiskies and spirits? The Advocate Group are proud to be partnered with a fast-growing, family-owned UK-based spirits business with a rich heritage and a portfolio of award-winning whiskies and rums. Known for crafting exceptional spirits that celebrate tradition, quality, and innovation, the business is now looking for a Social Content Manager to set the long-term social media strategy, building audience engagement and amplifying brand impact. Key Responsibilities: Develop and implement a long-term social media strategy that defines the brand s voice, positions it within the market, and drives sustainable audience growth. Identify key target audiences and ensure all content and campaigns are designed to reach and engage them effectively. Plan and manage the social media calendar, aligning content with brand campaigns, drinks-based events, festivals, and key industry dates. Create compelling written content, including captions, copywriting, and website copy, that resonates with audiences and supports brand objectives. Collaborate with Marketing, Creative, and Operations teams to ensure campaigns are coordinated and optimised for brand visibility. Build and nurture relationships with influencers, brand ambassadors, and industry experts to amplify reach and credibility. Monitor and analyse performance metrics to continually refine strategy and maximise engagement. Support new product launches and innovations with engaging social storytelling that resonates with the audience. About You Experience in a luxury FMCG environment, ideally whisky/spirits or high-end consumer goods. A proven social media strategist with experience setting long-term plans that build audiences and drive engagement. Strong copywriting skills and a creative mindset; photography or video skills are a plus but not essential. Data-informed and analytical: able to identify the right audience, track performance, and adjust strategy to deliver results. Confident in following trends, prioritising engagement, and shaping how a brand communicates online. Collaborative, adaptable, and passionate about premium spirits or FMCG brands. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with Emma or click Apply Now to be considered for this vacancy. Email: (url removed) Mobile: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
About Reformer Collective Reformer Collective is a premium wellness destination for world-class reformer Pilates. We're not simply offering classes - we're curating experiences and shaping a new era of community-led wellness. At RC, every guest matters. Sales isn't about transactions; it's about trust, connection and building a community people want to return to. As the General Manager of Piccadilly, you'll be the driving force behind both the studio's operational excellence and its membership growth - ensuring the space thrives commercially, culturally, and experientially. Your Mission To lead the Piccadilly studio as a high-performing, community-driven flagship location. You'll combine exceptional operational management with a proactive, relationship-led sales approach, ensuring the studio runs smoothly day-to-day while cultivating a strong, engaged and growing member base. You'll guide guests from first visit to long-term advocate, while empowering your team to deliver RC's signature premium experience. Key Responsibilities Studio Leadership & Operations Oversee daily studio operations to ensure a premium, seamless experience at all times. Manage and support front-of-house teams and instructors to deliver exceptional service. Maintain studio standards including cleanliness, ambience, scheduling, and brand presentation. Lead on staffing, rota planning, in-studio processes, and operational troubleshooting. Act as the point of escalation for guest feedback, ensuring swift and thoughtful resolution. Sales, Membership & Lead Conversion Deliver high-touch service to walk-ins, trials, enquiries, and corporate prospects. Convert leads through in-person consultations, phone follow-ups, CRM campaigns and relationship-building strategies. Take ownership of the full sales pipeline, ensuring clear tracking and consistent conversion against weekly and monthly targets. Ensure all first-time clients receive personalised support, guidance, and timely follow-up. Member Engagement & Retention Build meaningful relationships with new and existing members to drive loyalty and long-term retention. Partner closely with instructors to create a cohesive member journey aligned with RC values. Monitor member behaviour, proactively identifying at-risk members and implementing save strategies. Local Outreach, Partnerships & Community Growth Represent RC within the Piccadilly community and create brand presence at relevant wellness, lifestyle and local events. Build and nurture B2B and corporate partnerships that generate leads and strengthen RC's local network. Lead creative local marketing initiatives that drive awareness, traffic and referrals. Performance, Reporting & Commercial Accountability Track KPIs across sales, membership, retention, utilisation, and studio performance. Report weekly on metrics, pipeline status, and studio performance to central leadership. Champion CRM accuracy, follow-up discipline, and strong data-driven decision making. Operate with high autonomy while ensuring alignment with RC's commercial goals. Use insights to forecast needs, optimise schedules, and ensure strong class occupancy. You Bring A natural ability to connect with people and lead with warmth, confidence and emotional intelligence. Strong organisational skills and the ability to run a premium studio environment day-to-day. A background in premium fitness, wellness, hospitality or lifestyle brands. A proactive, commercially minded approach with a focus on results and relationships. Preferred Experience 2+ years in a client-facing sales or operational management role, ideally in boutique fitness or premium hospitality. Experience leading or supporting teams in a high-end customer-facing environment. Confidence using CRM systems and digital tools to manage pipelines and track performance. Excellent communication skills across written, verbal and in-person interactions. What We Offer The opportunity to shape and lead one of London's most exciting wellness studios. A supportive, ambitious and close-knit team with space to grow. Clear development pathways as RC expands across London and beyond. The chance to play a pivotal leadership role in a brand redefining the future of Pilates and wellness. The Right Fit? You're personable, proactive, commercially minded and passionate about people. You thrive in a fast-paced premium environment, love building community, and take pride in running a beautiful, efficient, high-performing space. You lead by example, convert with care, and bring both structure and heart to everything you do.
Jan 07, 2026
Full time
About Reformer Collective Reformer Collective is a premium wellness destination for world-class reformer Pilates. We're not simply offering classes - we're curating experiences and shaping a new era of community-led wellness. At RC, every guest matters. Sales isn't about transactions; it's about trust, connection and building a community people want to return to. As the General Manager of Piccadilly, you'll be the driving force behind both the studio's operational excellence and its membership growth - ensuring the space thrives commercially, culturally, and experientially. Your Mission To lead the Piccadilly studio as a high-performing, community-driven flagship location. You'll combine exceptional operational management with a proactive, relationship-led sales approach, ensuring the studio runs smoothly day-to-day while cultivating a strong, engaged and growing member base. You'll guide guests from first visit to long-term advocate, while empowering your team to deliver RC's signature premium experience. Key Responsibilities Studio Leadership & Operations Oversee daily studio operations to ensure a premium, seamless experience at all times. Manage and support front-of-house teams and instructors to deliver exceptional service. Maintain studio standards including cleanliness, ambience, scheduling, and brand presentation. Lead on staffing, rota planning, in-studio processes, and operational troubleshooting. Act as the point of escalation for guest feedback, ensuring swift and thoughtful resolution. Sales, Membership & Lead Conversion Deliver high-touch service to walk-ins, trials, enquiries, and corporate prospects. Convert leads through in-person consultations, phone follow-ups, CRM campaigns and relationship-building strategies. Take ownership of the full sales pipeline, ensuring clear tracking and consistent conversion against weekly and monthly targets. Ensure all first-time clients receive personalised support, guidance, and timely follow-up. Member Engagement & Retention Build meaningful relationships with new and existing members to drive loyalty and long-term retention. Partner closely with instructors to create a cohesive member journey aligned with RC values. Monitor member behaviour, proactively identifying at-risk members and implementing save strategies. Local Outreach, Partnerships & Community Growth Represent RC within the Piccadilly community and create brand presence at relevant wellness, lifestyle and local events. Build and nurture B2B and corporate partnerships that generate leads and strengthen RC's local network. Lead creative local marketing initiatives that drive awareness, traffic and referrals. Performance, Reporting & Commercial Accountability Track KPIs across sales, membership, retention, utilisation, and studio performance. Report weekly on metrics, pipeline status, and studio performance to central leadership. Champion CRM accuracy, follow-up discipline, and strong data-driven decision making. Operate with high autonomy while ensuring alignment with RC's commercial goals. Use insights to forecast needs, optimise schedules, and ensure strong class occupancy. You Bring A natural ability to connect with people and lead with warmth, confidence and emotional intelligence. Strong organisational skills and the ability to run a premium studio environment day-to-day. A background in premium fitness, wellness, hospitality or lifestyle brands. A proactive, commercially minded approach with a focus on results and relationships. Preferred Experience 2+ years in a client-facing sales or operational management role, ideally in boutique fitness or premium hospitality. Experience leading or supporting teams in a high-end customer-facing environment. Confidence using CRM systems and digital tools to manage pipelines and track performance. Excellent communication skills across written, verbal and in-person interactions. What We Offer The opportunity to shape and lead one of London's most exciting wellness studios. A supportive, ambitious and close-knit team with space to grow. Clear development pathways as RC expands across London and beyond. The chance to play a pivotal leadership role in a brand redefining the future of Pilates and wellness. The Right Fit? You're personable, proactive, commercially minded and passionate about people. You thrive in a fast-paced premium environment, love building community, and take pride in running a beautiful, efficient, high-performing space. You lead by example, convert with care, and bring both structure and heart to everything you do.
At S.A.L.V.E. we believe: - No young person should have to live or work on the streets - Young people who have lived and worked on the streets deserve the chance to fulfil their potential - Young people on the streets should have trustworthy, supportive adults around them With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future. We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term. We are looking to recruit a new CEO who believes in our vision that there should be No Street Called Home for children living on the streets in Uganda and who wants to help us to grow this impact and further change children s lives. Our Journey S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children. Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability. Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values. Job Purpose To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users. To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users. To oversee the budget, finance and risk management of the organisation. To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved. To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E. s aims and objectives. To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation. Key Activities The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder. STRATEGY Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation s impact. FUNDRAISING Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters. Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed. Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise. FINANCE Overseeing the budget and financial management of the organisation to ensure the organisation s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board. Collaboratively reviewing the charity s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee. Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements. HR Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager Support the Country Director with recruitment in Uganda. Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability. GOVERNANCE Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong. Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation. Ensure the organisation is appropriately prepared for potential risks Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements. COMMUNICATION Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness. Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally. PROGRAMMES and OPERATIONS Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews. Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented. PARTNERSHIPS Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities. Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact. SAFEGUARDING To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work. MONITORING AND EVALUATION Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives. SKILLS REQUIRED ESSENTIAL CRITERIA Fundraising and External Relations Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors. Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals. Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking. Leadership and Management Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity. Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups. Strategic and Operational Capability Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance. Strong understanding of budgeting and financial oversight . click apply for full job details
Jan 07, 2026
Full time
At S.A.L.V.E. we believe: - No young person should have to live or work on the streets - Young people who have lived and worked on the streets deserve the chance to fulfil their potential - Young people on the streets should have trustworthy, supportive adults around them With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future. We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term. We are looking to recruit a new CEO who believes in our vision that there should be No Street Called Home for children living on the streets in Uganda and who wants to help us to grow this impact and further change children s lives. Our Journey S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children. Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability. Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values. Job Purpose To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users. To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users. To oversee the budget, finance and risk management of the organisation. To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved. To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E. s aims and objectives. To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation. Key Activities The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder. STRATEGY Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation s impact. FUNDRAISING Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters. Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed. Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise. FINANCE Overseeing the budget and financial management of the organisation to ensure the organisation s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board. Collaboratively reviewing the charity s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee. Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements. HR Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager Support the Country Director with recruitment in Uganda. Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability. GOVERNANCE Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong. Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation. Ensure the organisation is appropriately prepared for potential risks Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements. COMMUNICATION Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness. Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally. PROGRAMMES and OPERATIONS Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews. Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented. PARTNERSHIPS Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities. Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact. SAFEGUARDING To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work. MONITORING AND EVALUATION Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives. SKILLS REQUIRED ESSENTIAL CRITERIA Fundraising and External Relations Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors. Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals. Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking. Leadership and Management Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity. Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups. Strategic and Operational Capability Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance. Strong understanding of budgeting and financial oversight . click apply for full job details
Housing & Support Recruitment
Coventry, Warwickshire
As an outreach worker ,you will advocate for victims with agencies who can help in addressing the domestic violence and abuse, for example you will be working with the Police and MARAC, accepting referrals made by them. As well as through the helpline or direct into the IDVA service. In this critical role you will develop and deliver confidential high-quality outreach support service to victims / survivors experiencing domestic violence and abuse at the highest risk levels living in the community. You will recognise women and children s individual needs, providing a short to medium term service to meet those needs. You will also work with women to identify their support needs and incorporate these into the women s Individual Support Plans, which you will review and update regularly and maintain confidential files, including computerized case management system. As part of this role, you will translate and converse with users in their indigenous language and coach users to raise awareness of Life in the U.K (systems, cultures and laws etc). You will also provide practical and language help to survivors and victims with regards to their cases through the criminal justice system. The end goal is to support users to move out of crisis and high-risk independence through to self-development and safe independence. To be successful in this role, you will need to have experience working with BAME communities experiencing domestic violence and experiencing of working with Black Asian and Minority Communities. You will also need to have experience of having worked within a social care / welfare setting, and within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.
Jan 07, 2026
Full time
As an outreach worker ,you will advocate for victims with agencies who can help in addressing the domestic violence and abuse, for example you will be working with the Police and MARAC, accepting referrals made by them. As well as through the helpline or direct into the IDVA service. In this critical role you will develop and deliver confidential high-quality outreach support service to victims / survivors experiencing domestic violence and abuse at the highest risk levels living in the community. You will recognise women and children s individual needs, providing a short to medium term service to meet those needs. You will also work with women to identify their support needs and incorporate these into the women s Individual Support Plans, which you will review and update regularly and maintain confidential files, including computerized case management system. As part of this role, you will translate and converse with users in their indigenous language and coach users to raise awareness of Life in the U.K (systems, cultures and laws etc). You will also provide practical and language help to survivors and victims with regards to their cases through the criminal justice system. The end goal is to support users to move out of crisis and high-risk independence through to self-development and safe independence. To be successful in this role, you will need to have experience working with BAME communities experiencing domestic violence and experiencing of working with Black Asian and Minority Communities. You will also need to have experience of having worked within a social care / welfare setting, and within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.
Independent Advocate - Spot Purchase Location: Birmingham Salary: £24,242.40 Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy? At POhWER, we are passionate about making a difference in peoples lives and push boundaries to make an impact click apply for full job details
Jan 06, 2026
Full time
Independent Advocate - Spot Purchase Location: Birmingham Salary: £24,242.40 Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy? At POhWER, we are passionate about making a difference in peoples lives and push boundaries to make an impact click apply for full job details
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We are looking for a pro-active Public Affairs Advisor to be part of EngineeringUK s busy policy and public affairs team. If you are interested playing a part in enabling more young people from all backgrounds to be inspired, informed and progress into engineering and technology through driving forward EngineeringUK s engagement with politicians and enjoys collaborating with others to advocate for change, we want to hear from you. In this role as Public Affairs Advisor, you will work closely with the Head of Policy and Public Affairs to develop and enact EngineeringUK s public affairs strategy and engagement. You will represent the organisation externally in meetings with political and policy stakeholders and work with public affairs teams across the engineering sector and beyond to advocate for improvements in the education and skills sector. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative. We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About the role Working closely with colleagues in the policy and public affairs and the research teams you will drive forward EngineeringUK s engagement with politicians, policy makers and other political stakeholders, ensuring that EngineeringUK s policy views are heard across Westminster, Whitehall and in the regions. This will mean developing clear engagement strategies and plans with the support of the Head of Policy & Public Affairs focused on nurturing our relationships with MPs and Peers. You will monitor political and policy developments in Westminster and the regions, working closely with policy colleagues in the team, and brief MPs and Peers using EngineeringUK s research and policy reports and recommendations, ensuring that EngineeringUK s views are heard in debates in Westminster and across Whitehall. As the Public Affairs Advisor you will represent EngineeringUK in meetings with some of our key partners, including the public affairs group of the National Engineering Policy Centre, supporting them to take forward joint projects. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a baseline of 2 days (or 40%) a week in our vibrant central London office overlooking the Thames. We also offer core hours of 10am to 4pm. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. Role responsibilities Together with the Head of Policy and Public Affairs, develop and keep up to date clear engagement plans focused on building trusting and fruitful relationships with political stakeholders and other key influencers across Westminster (with the possibility of expanding this into the regions and devolved nations). Monitor, share intelligence and respond to political developments in Westminster, Whitehall and the regions. Write and organise Parliamentary Questions; write and organise briefings for a range of stakeholders including parliamentarians, EngineeringUK colleagues as well as some of our members. Draft consultation responses for parliamentary committees, APPGs and others as needed. Represent EngineeringUK externally including on the public affairs group of the National Engineering Policy Centre. Support the organisation of policy and public affairs focused events in Parliament and other locations. Work with the Head of Policy and Public Affairs to define and deliver our work with All Party Parliamentary Groups (APPGs) including a new APPG focused on the engineering and technology skills, crucial to the achievement of the Government s growth ambitions. Organise MP visits to EngineeringUK-run projects relevant to their constituencies. Work in line with EngineeringUK s values to be inclusive, collaborative, curious, insightful and driven. This is a general guide to the key responsibilities of this role - it is not exhaustive. Similarly, the amount of time that you spend on various aspects of the role may vary. Person specification Essential skills/competencies A good understanding of politics and political processes in Westminster and Whitehall. Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences. Experience writing briefings and consultation responses. Proven ability to work independently and prioritise in response to many competing demands and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working. Proactive approach to working. Excellent interpersonal skills with a clear ability to build relationships. Team player and happy to collaborate with others. Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion. Understanding of regional politics and political processes. Desirable Understanding and/ or experience of the politics and political processes in the devolved administrations and local government. An understanding and/ or experience of STEM education and skills policy An understanding of the engineering and technology sector An existing network of relevant political and policy stakeholders. Education/level of experience Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role. Experience and a good understanding of working with politicians and other political stakeholders across different parties. Experience of representing organisations externally at meetings and events. Demonstrable experience in simplifying complex policy messages for a wider audience. Experience and interest in developing policy positions. EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and training our staff to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. The deadline for applications is 16:00pm on 26 January 2026. Interviews Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are a Disability Confident committed employer . click apply for full job details
Jan 06, 2026
Full time
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We are looking for a pro-active Public Affairs Advisor to be part of EngineeringUK s busy policy and public affairs team. If you are interested playing a part in enabling more young people from all backgrounds to be inspired, informed and progress into engineering and technology through driving forward EngineeringUK s engagement with politicians and enjoys collaborating with others to advocate for change, we want to hear from you. In this role as Public Affairs Advisor, you will work closely with the Head of Policy and Public Affairs to develop and enact EngineeringUK s public affairs strategy and engagement. You will represent the organisation externally in meetings with political and policy stakeholders and work with public affairs teams across the engineering sector and beyond to advocate for improvements in the education and skills sector. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative. We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About the role Working closely with colleagues in the policy and public affairs and the research teams you will drive forward EngineeringUK s engagement with politicians, policy makers and other political stakeholders, ensuring that EngineeringUK s policy views are heard across Westminster, Whitehall and in the regions. This will mean developing clear engagement strategies and plans with the support of the Head of Policy & Public Affairs focused on nurturing our relationships with MPs and Peers. You will monitor political and policy developments in Westminster and the regions, working closely with policy colleagues in the team, and brief MPs and Peers using EngineeringUK s research and policy reports and recommendations, ensuring that EngineeringUK s views are heard in debates in Westminster and across Whitehall. As the Public Affairs Advisor you will represent EngineeringUK in meetings with some of our key partners, including the public affairs group of the National Engineering Policy Centre, supporting them to take forward joint projects. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a baseline of 2 days (or 40%) a week in our vibrant central London office overlooking the Thames. We also offer core hours of 10am to 4pm. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. Role responsibilities Together with the Head of Policy and Public Affairs, develop and keep up to date clear engagement plans focused on building trusting and fruitful relationships with political stakeholders and other key influencers across Westminster (with the possibility of expanding this into the regions and devolved nations). Monitor, share intelligence and respond to political developments in Westminster, Whitehall and the regions. Write and organise Parliamentary Questions; write and organise briefings for a range of stakeholders including parliamentarians, EngineeringUK colleagues as well as some of our members. Draft consultation responses for parliamentary committees, APPGs and others as needed. Represent EngineeringUK externally including on the public affairs group of the National Engineering Policy Centre. Support the organisation of policy and public affairs focused events in Parliament and other locations. Work with the Head of Policy and Public Affairs to define and deliver our work with All Party Parliamentary Groups (APPGs) including a new APPG focused on the engineering and technology skills, crucial to the achievement of the Government s growth ambitions. Organise MP visits to EngineeringUK-run projects relevant to their constituencies. Work in line with EngineeringUK s values to be inclusive, collaborative, curious, insightful and driven. This is a general guide to the key responsibilities of this role - it is not exhaustive. Similarly, the amount of time that you spend on various aspects of the role may vary. Person specification Essential skills/competencies A good understanding of politics and political processes in Westminster and Whitehall. Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences. Experience writing briefings and consultation responses. Proven ability to work independently and prioritise in response to many competing demands and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working. Proactive approach to working. Excellent interpersonal skills with a clear ability to build relationships. Team player and happy to collaborate with others. Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion. Understanding of regional politics and political processes. Desirable Understanding and/ or experience of the politics and political processes in the devolved administrations and local government. An understanding and/ or experience of STEM education and skills policy An understanding of the engineering and technology sector An existing network of relevant political and policy stakeholders. Education/level of experience Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role. Experience and a good understanding of working with politicians and other political stakeholders across different parties. Experience of representing organisations externally at meetings and events. Demonstrable experience in simplifying complex policy messages for a wider audience. Experience and interest in developing policy positions. EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and training our staff to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. The deadline for applications is 16:00pm on 26 January 2026. Interviews Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification. We are a Disability Confident committed employer . click apply for full job details
Customer Success Manager with Italian (6 months FTC) page is loaded Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RPAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary Customer Success is integral to our long-term success as a company. Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights, enhance customer use of F5 solutions, and identify opportunities for expanding product adoption.This role requires a level of technical experience within the industry. Including working knowledge of BIG-IP, NGINX, or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment, ensure adoption of F5 solutions across their portfolios, and promote successful business outcomes.We are looking for dynamic, goal-driven CSM who excel at adapting their strategies to meet the ever-changing needs of our customers. These professionals will act as enablers, keeping customers engaged, guiding them to achieve their desired outcomes, and ensuring they fully realize the value of their F5 investment.As a CSM, you will play a vital role in fostering strong customer relationships, driving adoption, and advocating for customer needs across the organization. Your ability to think strategically, communicate effectively, and collaborate cross-functionally will be key to creating meaningful, measurable success for our customers. If you're passionate about empowering customers and driving long-term value, we invite you to join our team and make a significant impact. Primary Responsibilities Customer Success & Value Generation Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes. Guide customers through key milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments. Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability. Promote available resources and communities to encourage efficient product utilization and engagement. Act as a trusted advisor, addressing improvement requests and resolving critical issues. Collaboration Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals. Support customers' cloud and multi-cloud strategies , offering guidance and resources to align with their business goals. Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities. Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics. Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals. Industry Knowledge Drive the customer journey by identifying engagement opportunities and delivering tailored success plans. Use customer usage data and health indicators to develop actionable strategies for growth and renewal. Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively. Critical Thinking & Results Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements. Champion Customer Success by contributing to tools, systems, and best practices. Ensure alignment with company ethics and policies while performing additional related duties as assigned. Knowledge, Skills, and Abilities Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments. Ability to distill complex technical and business concepts into clear, actionable insights. Proven ability to build lasting customer relationships and drive revenue growth. Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach. Resilience under pressure with excellent time management and focus on delivery. Availability to travel up to 25% within your home region, including occasional out of country trips. Qualifications Italian speaking is highly recommended. 5+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor's degree; or 5+ years with a Master's degree. Degree in Computing, Business, Information Technology, or equivalent professional experience preferred. Understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting . Remote : Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.
Jan 06, 2026
Full time
Customer Success Manager with Italian (6 months FTC) page is loaded Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RPAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary Customer Success is integral to our long-term success as a company. Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights, enhance customer use of F5 solutions, and identify opportunities for expanding product adoption.This role requires a level of technical experience within the industry. Including working knowledge of BIG-IP, NGINX, or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment, ensure adoption of F5 solutions across their portfolios, and promote successful business outcomes.We are looking for dynamic, goal-driven CSM who excel at adapting their strategies to meet the ever-changing needs of our customers. These professionals will act as enablers, keeping customers engaged, guiding them to achieve their desired outcomes, and ensuring they fully realize the value of their F5 investment.As a CSM, you will play a vital role in fostering strong customer relationships, driving adoption, and advocating for customer needs across the organization. Your ability to think strategically, communicate effectively, and collaborate cross-functionally will be key to creating meaningful, measurable success for our customers. If you're passionate about empowering customers and driving long-term value, we invite you to join our team and make a significant impact. Primary Responsibilities Customer Success & Value Generation Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes. Guide customers through key milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments. Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability. Promote available resources and communities to encourage efficient product utilization and engagement. Act as a trusted advisor, addressing improvement requests and resolving critical issues. Collaboration Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals. Support customers' cloud and multi-cloud strategies , offering guidance and resources to align with their business goals. Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities. Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics. Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals. Industry Knowledge Drive the customer journey by identifying engagement opportunities and delivering tailored success plans. Use customer usage data and health indicators to develop actionable strategies for growth and renewal. Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively. Critical Thinking & Results Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements. Champion Customer Success by contributing to tools, systems, and best practices. Ensure alignment with company ethics and policies while performing additional related duties as assigned. Knowledge, Skills, and Abilities Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments. Ability to distill complex technical and business concepts into clear, actionable insights. Proven ability to build lasting customer relationships and drive revenue growth. Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach. Resilience under pressure with excellent time management and focus on delivery. Availability to travel up to 25% within your home region, including occasional out of country trips. Qualifications Italian speaking is highly recommended. 5+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor's degree; or 5+ years with a Master's degree. Degree in Computing, Business, Information Technology, or equivalent professional experience preferred. Understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting . Remote : Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.
We DO NOT offer Work Sponsorship Hours: 40 hours per week on a rotational basis (rota provided 4 weeks in advance) Shift Patterns: 2 - 3 shifts per week with sleep in Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? Are you a caring individual with a genuine desire to make a positive impact on the lives of children and young people? Are you wanting to join a supportive team in a career you can grow in? If so, we have an exciting opportunity for you! We are looking for Residential Care workers to join our home within North East who can establish meaningful relationships creating a positive, warm, and rewarding environment. We need somebody who can provide a supportive role in the lives of young people, able to give advice, assistance and support in order to help empower young them in addressing past and present difficulties. The nature of the work is dynamic and diverse, with each day presenting new and unique tasks - no two days are the same! From organising activities to 1:1 support to attending off site activities there is no telling what each day would bring. As a Residential Care Worker, you'll need to be adaptable, flexible and a pro at reading situations to guide our young people towards making positive choices. Key responsibilities include: Providing emotional support during challenging timesFostering ambition in young people, assisting them in achieving their goals and maximising their potentialOffering support in the educational pursuits of young individualsMaintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager.Empowering young people to actively participate in decision-making about their lives and futureActing as an advocate in meetings where the young person is the subject of discussionEncouraging community engagement, attending off-site activities, and expanding their personal social networksMeeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years oldFull UK driving license preferable (but not essential)No prior experience necessary, only a commitment and passion for working with young peopleAttendance at a 2-week training program requiredMust have availability for sleep-in shifts Benefits: £30 additional payment per sleep-in shift Overtime x1.25 rateEnhanced DBS coveredComprehensive induction and training provided2-3 shifts per week for an excellent work/life balanceRota provided 4 weeks in advance If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us!
Jan 06, 2026
Full time
We DO NOT offer Work Sponsorship Hours: 40 hours per week on a rotational basis (rota provided 4 weeks in advance) Shift Patterns: 2 - 3 shifts per week with sleep in Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? Are you a caring individual with a genuine desire to make a positive impact on the lives of children and young people? Are you wanting to join a supportive team in a career you can grow in? If so, we have an exciting opportunity for you! We are looking for Residential Care workers to join our home within North East who can establish meaningful relationships creating a positive, warm, and rewarding environment. We need somebody who can provide a supportive role in the lives of young people, able to give advice, assistance and support in order to help empower young them in addressing past and present difficulties. The nature of the work is dynamic and diverse, with each day presenting new and unique tasks - no two days are the same! From organising activities to 1:1 support to attending off site activities there is no telling what each day would bring. As a Residential Care Worker, you'll need to be adaptable, flexible and a pro at reading situations to guide our young people towards making positive choices. Key responsibilities include: Providing emotional support during challenging timesFostering ambition in young people, assisting them in achieving their goals and maximising their potentialOffering support in the educational pursuits of young individualsMaintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager.Empowering young people to actively participate in decision-making about their lives and futureActing as an advocate in meetings where the young person is the subject of discussionEncouraging community engagement, attending off-site activities, and expanding their personal social networksMeeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years oldFull UK driving license preferable (but not essential)No prior experience necessary, only a commitment and passion for working with young peopleAttendance at a 2-week training program requiredMust have availability for sleep-in shifts Benefits: £30 additional payment per sleep-in shift Overtime x1.25 rateEnhanced DBS coveredComprehensive induction and training provided2-3 shifts per week for an excellent work/life balanceRota provided 4 weeks in advance If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us!
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG4R13 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 06, 2026
Full time
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG4R13 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
This is a hybrid role requiring two to three days a week in our London office, and travel to Edinburgh or Bath a few times per quarter. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role: We're looking for a Group product manager to lead our Accounts tribe, a critical part of the Seccl platform. Accounts sits at the heart of how investors and advisers interact with Seccl from tax efficient wrappers to pensions, investment strategies and account level functionality. Your tribe will include: Investment wrappers such as JISA, ISA and GIA, ensuring smooth, compliant experiences across firms and end investors SIPP capability and the infrastructure needed to support a range of pension use cases Enabling advisers and investors to access the right assets aligned to risk profiles Account level functionality such as fees and inter account movements You won't lead a single squad day to day. Instead, you'll lead multiple Product managers across several squads, setting direction, aligning priorities, and driving strategic initiatives across your domain. You'll work closely with two other GPMs (Custody and Experience) to shape the end to end platform roadmap. On a typical day you will: Set the vision and strategy for the Accounts tribe, shaping direction 6 18 months ahead Build and maintain clear, coherent roadmaps that balance short term delivery with long term impact Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities Drive alignment across squads, ensuring shared context, cross functional collaboration and consistency of approach Champion customer centric product decisions through continuous discovery, data driven insights and tight feedback loops Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities. Promote operational excellence, improving processes that impact experience and efficiency Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers This role's for you if you: Have experience leading multiple squads or teams within a high growth, API first, fintech, or regulated environment Are a strategic thinker, balancing long term vision with execution. Have a strong commercial mindset, understanding how product decisions impact business growth. Can build deep relationships with customers, acting as their advocate within the business. Are an excellent people leader, coaching and mentoring product managers to excel. Have a track record of improving processes and driving operational efficiencies. Work closely with engineering leadership, ensuring a strong product engineering partnership. Thrive in fast paced, ambiguous environments, using data to drive decisions. This role isn't for you if: You have never managed people. You have never invested and don't use any investment platforms You rely on top down direction. Here, you'll have significant freedom and ownership to shape your progression and deliver outcomes. You're not comfortable in a fast paced environment. Our agility and scalability are what set us apart, and we expect quick thinking and adaptability. You struggle to follow through on ideas. We value people who follow through and deliver on what they set out to achieve. You don't like change. You'll thrive here if you embrace the ambiguity of rapid growth and see change as an opportunity rather than a challenge. What's in it for you: We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £120,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan, will writing offering via Octopus Legacy and Seccl invest (our own platform for you to manage your investments) Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts. Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture: We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process: Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with a group product manager Second stage - one hour technical interview or assessment with the hiring manager Final stage - 45 mins bar raiser culture based interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Jan 06, 2026
Full time
This is a hybrid role requiring two to three days a week in our London office, and travel to Edinburgh or Bath a few times per quarter. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role: We're looking for a Group product manager to lead our Accounts tribe, a critical part of the Seccl platform. Accounts sits at the heart of how investors and advisers interact with Seccl from tax efficient wrappers to pensions, investment strategies and account level functionality. Your tribe will include: Investment wrappers such as JISA, ISA and GIA, ensuring smooth, compliant experiences across firms and end investors SIPP capability and the infrastructure needed to support a range of pension use cases Enabling advisers and investors to access the right assets aligned to risk profiles Account level functionality such as fees and inter account movements You won't lead a single squad day to day. Instead, you'll lead multiple Product managers across several squads, setting direction, aligning priorities, and driving strategic initiatives across your domain. You'll work closely with two other GPMs (Custody and Experience) to shape the end to end platform roadmap. On a typical day you will: Set the vision and strategy for the Accounts tribe, shaping direction 6 18 months ahead Build and maintain clear, coherent roadmaps that balance short term delivery with long term impact Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities Drive alignment across squads, ensuring shared context, cross functional collaboration and consistency of approach Champion customer centric product decisions through continuous discovery, data driven insights and tight feedback loops Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities. Promote operational excellence, improving processes that impact experience and efficiency Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers This role's for you if you: Have experience leading multiple squads or teams within a high growth, API first, fintech, or regulated environment Are a strategic thinker, balancing long term vision with execution. Have a strong commercial mindset, understanding how product decisions impact business growth. Can build deep relationships with customers, acting as their advocate within the business. Are an excellent people leader, coaching and mentoring product managers to excel. Have a track record of improving processes and driving operational efficiencies. Work closely with engineering leadership, ensuring a strong product engineering partnership. Thrive in fast paced, ambiguous environments, using data to drive decisions. This role isn't for you if: You have never managed people. You have never invested and don't use any investment platforms You rely on top down direction. Here, you'll have significant freedom and ownership to shape your progression and deliver outcomes. You're not comfortable in a fast paced environment. Our agility and scalability are what set us apart, and we expect quick thinking and adaptability. You struggle to follow through on ideas. We value people who follow through and deliver on what they set out to achieve. You don't like change. You'll thrive here if you embrace the ambiguity of rapid growth and see change as an opportunity rather than a challenge. What's in it for you: We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £120,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan, will writing offering via Octopus Legacy and Seccl invest (our own platform for you to manage your investments) Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts. Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture: We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process: Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with a group product manager Second stage - one hour technical interview or assessment with the hiring manager Final stage - 45 mins bar raiser culture based interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Overview Resilience Duty Worker (Young People) Change Grow Live Hertfordshire Do you believe in the potential of young people and in your ability to help unlock it? At Change Grow Live, we see possibility in every person. Guided by our values Be Open, Be Compassionate and Be Bold we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve. As part of our 2030 Strategy , we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition. About the Role We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire . Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks helping to reduce harm, build resilience and improve outcomes. This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways. Key Responsibilities You will: Act as a key point of entry into the service, processing referrals and completing initial triage assessments. Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice. Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions. Hold a small caseload, delivering brief interventions focused on substance use and risk reduction. Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker. Advocate for access to partner services and coordinate support across agencies. Support positive, holistic outcomes for young people s health and wellbeing reducing risk and increasing resilience. Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services. Work peripatetically across Hertfordshire to meet the needs of young people and families. Build strong partnerships with families, professionals and community services. Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential) Full Time Hours: 37.5 per week Salary : £27,861.26 - £32,002.35 Allowance: Outer Fringe £683.99 Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Working in Hertfordshire Across Hertfordshire, Change Grow Live works in partnership with children s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities . About You You will bring: Experience of working with young people and a strong understanding of the challenges they face. Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework . A sound understanding of drug and alcohol issues and experience in a related field. Familiarity with evidence-based approaches to young people s substance misuse treatment and best practice guidance. Excellent communication skills, both verbal and written, with strong IT capability. The ability to maintain accurate records and meet reporting deadlines. The ability to work flexibly and collaboratively within a multidisciplinary team. A full UK driving licence and access to a car (essential). We Thrive at Change Grow Live By: Recruiting for success and recognising the contribution of our people. Creating safe, healthy, agile and flexible environments where people can do their best work. Learning, developing and growing together , building confidence and capability. Fostering belonging , inclusion and openness, where every voice counts. Delivering world-class learning and organisational development , aligned to our values and strategy. What We Offer 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days) A paid weekly Wellness Hour , access to our Wellness Hub and Employee Assistance Programme Contributory pension scheme A wide range of benefits, including discounts for shopping, cinema and holidays A friendly, supportive team environment Training, career development and progression opportunities Refer-a-Friend scheme Apply Now Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer Fringe (£694.25) Interview Date 26/1/2026 Closing Date 15/1/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Jan 06, 2026
Full time
Overview Resilience Duty Worker (Young People) Change Grow Live Hertfordshire Do you believe in the potential of young people and in your ability to help unlock it? At Change Grow Live, we see possibility in every person. Guided by our values Be Open, Be Compassionate and Be Bold we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve. As part of our 2030 Strategy , we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition. About the Role We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire . Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks helping to reduce harm, build resilience and improve outcomes. This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways. Key Responsibilities You will: Act as a key point of entry into the service, processing referrals and completing initial triage assessments. Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice. Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions. Hold a small caseload, delivering brief interventions focused on substance use and risk reduction. Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker. Advocate for access to partner services and coordinate support across agencies. Support positive, holistic outcomes for young people s health and wellbeing reducing risk and increasing resilience. Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services. Work peripatetically across Hertfordshire to meet the needs of young people and families. Build strong partnerships with families, professionals and community services. Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential) Full Time Hours: 37.5 per week Salary : £27,861.26 - £32,002.35 Allowance: Outer Fringe £683.99 Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Working in Hertfordshire Across Hertfordshire, Change Grow Live works in partnership with children s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities . About You You will bring: Experience of working with young people and a strong understanding of the challenges they face. Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework . A sound understanding of drug and alcohol issues and experience in a related field. Familiarity with evidence-based approaches to young people s substance misuse treatment and best practice guidance. Excellent communication skills, both verbal and written, with strong IT capability. The ability to maintain accurate records and meet reporting deadlines. The ability to work flexibly and collaboratively within a multidisciplinary team. A full UK driving licence and access to a car (essential). We Thrive at Change Grow Live By: Recruiting for success and recognising the contribution of our people. Creating safe, healthy, agile and flexible environments where people can do their best work. Learning, developing and growing together , building confidence and capability. Fostering belonging , inclusion and openness, where every voice counts. Delivering world-class learning and organisational development , aligned to our values and strategy. What We Offer 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days) A paid weekly Wellness Hour , access to our Wellness Hub and Employee Assistance Programme Contributory pension scheme A wide range of benefits, including discounts for shopping, cinema and holidays A friendly, supportive team environment Training, career development and progression opportunities Refer-a-Friend scheme Apply Now Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer Fringe (£694.25) Interview Date 26/1/2026 Closing Date 15/1/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys' platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys' mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres - and is the only provider to repetitively deliver to all disciplines end-to-end - at scale. Fostering healthier communities. Role Overview As a Senior Integration Engineer, you'll lead the design, deployment, and support of integration solutions between Clinisys applications and customer systems. This customer-facing role requires strong technical expertise in HL7, integration engines, and software development, along with leadership in project delivery, stakeholder engagement, and continuous improvement. Key Responsibilities Integration & Project Delivery Lead integration design, build, testing, and validation for Clinisys LIMS implementations. Collaborate with customers to understand workflows and configure solutions that meet clinical and operational needs. Manage and facilitate customer meetings to agree designs, demonstrate functionality, and deliver training. Maintain project documentation and communicate risks/issues to the Project Manager. Support transition to Service Desk and ensure smooth go-live. Support & Training Provide 4th line support and escalation management for integration-related issues. Deliver training for pathology system users. Support Sales and Marketing with product demonstrations. Development & Leadership Develop interfaces to third-party systems and contribute to product enhancements. Recommend improvements based on customer feedback and industry trends. Participate in product review processes, including defect and enhancement assessments. Attend domain-related meetings to stay current and share insights. Team & Operational Leadership Support resource planning, workload balancing, and absence management. Advocate for quality improvement initiatives and contribute to team knowledge sharing. Ensure compliance with Clinisys policies and NHS integration standards. Requirements Essential Bachelor's degree or equivalent experience. Minimum 5 years' experience in healthcare integration, ideally within the NHS. Rhapsody Associate Certification (Professional/Expert preferred). Strong HL7 knowledge (v2.3-v2.5), including ADT, ORU, ORM messages. Experience with ADT/PAS, Order Comms, Results interfaces. Networking skills (TCP/IP, firewall configuration). Excellent communication, stakeholder management, and problem-solving skills. Ability to work independently and lead within project teams. Full UK driving licence and willingness to travel. Desirable Experience with FHIR and API-based integrations. WinPath and UK/NHS lab workflow knowledge. Technical skills in JavaScript, Java, .NET. Experience with coding systems and integration tools. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
Jan 06, 2026
Full time
Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys' platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys' mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres - and is the only provider to repetitively deliver to all disciplines end-to-end - at scale. Fostering healthier communities. Role Overview As a Senior Integration Engineer, you'll lead the design, deployment, and support of integration solutions between Clinisys applications and customer systems. This customer-facing role requires strong technical expertise in HL7, integration engines, and software development, along with leadership in project delivery, stakeholder engagement, and continuous improvement. Key Responsibilities Integration & Project Delivery Lead integration design, build, testing, and validation for Clinisys LIMS implementations. Collaborate with customers to understand workflows and configure solutions that meet clinical and operational needs. Manage and facilitate customer meetings to agree designs, demonstrate functionality, and deliver training. Maintain project documentation and communicate risks/issues to the Project Manager. Support transition to Service Desk and ensure smooth go-live. Support & Training Provide 4th line support and escalation management for integration-related issues. Deliver training for pathology system users. Support Sales and Marketing with product demonstrations. Development & Leadership Develop interfaces to third-party systems and contribute to product enhancements. Recommend improvements based on customer feedback and industry trends. Participate in product review processes, including defect and enhancement assessments. Attend domain-related meetings to stay current and share insights. Team & Operational Leadership Support resource planning, workload balancing, and absence management. Advocate for quality improvement initiatives and contribute to team knowledge sharing. Ensure compliance with Clinisys policies and NHS integration standards. Requirements Essential Bachelor's degree or equivalent experience. Minimum 5 years' experience in healthcare integration, ideally within the NHS. Rhapsody Associate Certification (Professional/Expert preferred). Strong HL7 knowledge (v2.3-v2.5), including ADT, ORU, ORM messages. Experience with ADT/PAS, Order Comms, Results interfaces. Networking skills (TCP/IP, firewall configuration). Excellent communication, stakeholder management, and problem-solving skills. Ability to work independently and lead within project teams. Full UK driving licence and willingness to travel. Desirable Experience with FHIR and API-based integrations. WinPath and UK/NHS lab workflow knowledge. Technical skills in JavaScript, Java, .NET. Experience with coding systems and integration tools. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
The Planner Jobs Redactive Publishing Limited
Walters Ash, Buckinghamshire
Development Management Team Leader (Majors) Salary - £65,211 - £68,555 Overview Are you looking for your next leadership challenge in planning? Join us to lead a dynamic majors team and play a pivotal role in shaping the future of development in Buckinghamshire? An exciting opportunity has arisen for an experienced Team Leader to join our Major Development Management Team at Buckinghamshire on a permanent basis. We are looking for a driven and dynamic individual with excellent management and people skills who wants to make a difference. This role involves leading a motivated and agile team to deliver high-quality, customer-focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are central to our delivery of major growth, and you will be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development Manager, alongside stakeholders, providing strategic direction, performance management, and expert advice to elected members and committees. If you have a passion for planning and a track record of delivering results, we want to hear from you. About us As one of the largest Council's in the country Buckinghamshire covers an area of 724sq miles to the west of London and is one of the England's 'Big 8' Council's. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous four district authorities with the County Council to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. At Buckinghamshire Council we are dedicated to delivering high-quality planning services to the residents of Buckinghamshire. The Major Development Management team is responsible for the performance management of Major applications across the whole of the Buckinghamshire Council area with a focus on the use of PPA's in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is transparent, efficient, and responsive to the needs of the community. In addition to their technical expertise, the Development Management Team is committed to fostering a collaborative and customer-focused approach. They work closely with various stakeholders, including other council departments, local communities, and external bodies, to achieve key planning outcomes. The team is proactive in driving service improvements and adopting innovative practices to enhance productivity and service delivery. With a strong emphasis on performance management and continuous professional development, the Buckinghamshire Council Major Development Management Team alongside the Development Management Area Teams strives to maintain a resilient and adaptable service that meets the evolving needs of the residents and supports the Council's strategic objectives. About the role As a Major Team Leader, you will lead a team of specialist professional staff to ensure the delivery of expert advice in relation to strategic growth, major applications and to meet the council's legal and statutory duties. Your role will involve driving service improvements and innovation, including digital transformation and customer self-service to support the delivery of an efficient planning service that meets customer needs, enhances productivity, and delivers high-quality service. You will also lead cultural change initiatives in line with the Council's strategic objectives. You will be responsible for the performance management of the Major Team, working collaboratively with other Development Management Team leaders. This role requires strong leadership and project management skills, particularly for large, long-term projects ensuring timely and detailed delivery which will have PPA's at their core. Additionally, you will provide expert advice, prepare reports, and brief elected members, including representing the team at Cabinet and Council meetings when necessary. About you We are seeking a highly experienced and ambitious Major Team Leader to join our team and be part of a forward-thinking, supportive planning service. The ideal candidate will have proven experience in development management, particularly in PPA's and handling major planning applications and clear understanding of the impact of current and emerging policies on Planning Policy and Local Plans. With significant experience in leading and developing a high-performing Planning team within a Local Planning Authority environment, you will be adept at managing complex planning applications, planning appeals both inquiries and hearings as well as working collaboratively with members, including portfolio holders, committees, and working groups. The successful candidate will demonstrate excellent interpersonal skills, with the ability to build, mentor and lead a team, influence stakeholders at all levels, and deliver high-quality planning policies, strategies, reports, and presentations. You will have a proven track record of delivering major applications, operating within budgets, and implementing innovative ideas to enhance service levels. Strong organisational and project management skills are essential, along with a positive, results-focused approach and the flexibility to adapt to changing requirements. In this role, you will also be responsible for managing information, including personal and sensitive data, and handling Freedom of Information requests. Your excellent written and oral communication skills will enable you to advocate and influence effectively in various settings, including public inquiries. A commitment to continuing professional development and a customer-focused mindset are crucial, as is the ability to work with diplomacy and political awareness. If you are a strategic thinker with a solution-focused approach and a passion for delivering high-quality planning services, we would love to hear from you. Charles Power, Major Development Manager at Buckinghamshire Council said, "As a Development Management Team Leader at Buckinghamshire Council, you'll play a pivotal role in shaping sustainable communities while advancing your own career. This position offers mentoring opportunities, and leadership pathways, alongside the chance to support and develop your team. With a strong focus on staff growth and collaborative working, you'll help deliver high-quality planning outcomes while building the expertise and experience within the department." With a strong and supportive senior management team behind you, you'll play a key part in helping us achieve our Planning and Environment Service plan and drive forward our vision as a unitary authority. Other information For further information on this role please see the attached job summary. The team currently work a hybrid working style with a mandatory 2 days a week from one of the 3 office locations with the main office base being Queen Victoria Road Offices, High Wycombe. Interview date: to be confirmed Interview-type / process: In person If you would like to have an informal conversation with the recruiting manager, please contact: Charles Power or To apply please click on the apply button This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions to become spent, please refer to our guide on Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. . click apply for full job details
Jan 06, 2026
Full time
Development Management Team Leader (Majors) Salary - £65,211 - £68,555 Overview Are you looking for your next leadership challenge in planning? Join us to lead a dynamic majors team and play a pivotal role in shaping the future of development in Buckinghamshire? An exciting opportunity has arisen for an experienced Team Leader to join our Major Development Management Team at Buckinghamshire on a permanent basis. We are looking for a driven and dynamic individual with excellent management and people skills who wants to make a difference. This role involves leading a motivated and agile team to deliver high-quality, customer-focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are central to our delivery of major growth, and you will be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development Manager, alongside stakeholders, providing strategic direction, performance management, and expert advice to elected members and committees. If you have a passion for planning and a track record of delivering results, we want to hear from you. About us As one of the largest Council's in the country Buckinghamshire covers an area of 724sq miles to the west of London and is one of the England's 'Big 8' Council's. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous four district authorities with the County Council to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. At Buckinghamshire Council we are dedicated to delivering high-quality planning services to the residents of Buckinghamshire. The Major Development Management team is responsible for the performance management of Major applications across the whole of the Buckinghamshire Council area with a focus on the use of PPA's in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is transparent, efficient, and responsive to the needs of the community. In addition to their technical expertise, the Development Management Team is committed to fostering a collaborative and customer-focused approach. They work closely with various stakeholders, including other council departments, local communities, and external bodies, to achieve key planning outcomes. The team is proactive in driving service improvements and adopting innovative practices to enhance productivity and service delivery. With a strong emphasis on performance management and continuous professional development, the Buckinghamshire Council Major Development Management Team alongside the Development Management Area Teams strives to maintain a resilient and adaptable service that meets the evolving needs of the residents and supports the Council's strategic objectives. About the role As a Major Team Leader, you will lead a team of specialist professional staff to ensure the delivery of expert advice in relation to strategic growth, major applications and to meet the council's legal and statutory duties. Your role will involve driving service improvements and innovation, including digital transformation and customer self-service to support the delivery of an efficient planning service that meets customer needs, enhances productivity, and delivers high-quality service. You will also lead cultural change initiatives in line with the Council's strategic objectives. You will be responsible for the performance management of the Major Team, working collaboratively with other Development Management Team leaders. This role requires strong leadership and project management skills, particularly for large, long-term projects ensuring timely and detailed delivery which will have PPA's at their core. Additionally, you will provide expert advice, prepare reports, and brief elected members, including representing the team at Cabinet and Council meetings when necessary. About you We are seeking a highly experienced and ambitious Major Team Leader to join our team and be part of a forward-thinking, supportive planning service. The ideal candidate will have proven experience in development management, particularly in PPA's and handling major planning applications and clear understanding of the impact of current and emerging policies on Planning Policy and Local Plans. With significant experience in leading and developing a high-performing Planning team within a Local Planning Authority environment, you will be adept at managing complex planning applications, planning appeals both inquiries and hearings as well as working collaboratively with members, including portfolio holders, committees, and working groups. The successful candidate will demonstrate excellent interpersonal skills, with the ability to build, mentor and lead a team, influence stakeholders at all levels, and deliver high-quality planning policies, strategies, reports, and presentations. You will have a proven track record of delivering major applications, operating within budgets, and implementing innovative ideas to enhance service levels. Strong organisational and project management skills are essential, along with a positive, results-focused approach and the flexibility to adapt to changing requirements. In this role, you will also be responsible for managing information, including personal and sensitive data, and handling Freedom of Information requests. Your excellent written and oral communication skills will enable you to advocate and influence effectively in various settings, including public inquiries. A commitment to continuing professional development and a customer-focused mindset are crucial, as is the ability to work with diplomacy and political awareness. If you are a strategic thinker with a solution-focused approach and a passion for delivering high-quality planning services, we would love to hear from you. Charles Power, Major Development Manager at Buckinghamshire Council said, "As a Development Management Team Leader at Buckinghamshire Council, you'll play a pivotal role in shaping sustainable communities while advancing your own career. This position offers mentoring opportunities, and leadership pathways, alongside the chance to support and develop your team. With a strong focus on staff growth and collaborative working, you'll help deliver high-quality planning outcomes while building the expertise and experience within the department." With a strong and supportive senior management team behind you, you'll play a key part in helping us achieve our Planning and Environment Service plan and drive forward our vision as a unitary authority. Other information For further information on this role please see the attached job summary. The team currently work a hybrid working style with a mandatory 2 days a week from one of the 3 office locations with the main office base being Queen Victoria Road Offices, High Wycombe. Interview date: to be confirmed Interview-type / process: In person If you would like to have an informal conversation with the recruiting manager, please contact: Charles Power or To apply please click on the apply button This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions to become spent, please refer to our guide on Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. . click apply for full job details
Role Location: Home Based This is an exciting time for Parkinson s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson s community. People living with Parkinson's value the services and opportunities Parkinson s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. About the role Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. You ll empower people affected by Parkinson s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. What you ll do: Provide in depth, person centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy. Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice. Make best use of time in providing an effective client service Recognise and respond to potential safeguarding situations using established procedures Provide information on a variety of health and social care issues, including appropriate emotional support, employment support, employment and welfare benefits guidance and advocating with and on behalf of clients Answer client enquiries professionally using a jargon-free approach and within established timescales. Maintain relationships and partnerships within internal and external teams and in a range of settings and ways to achieve the best outcomes of clients Keep up to date with organisational and professional development relevant to your role What you ll bring: Experience of providing health and social care information through a range of channels Well-developed telephone skills including active listening and questioning Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care Ability to be calm and deal effectively with challenging or emotional situations and/or people Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar In depth understanding of Parkinson s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits Commitment to working within the principles of equal opportunities This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on 28th and 29th January 2026. The successful candidate will be required to: live in the area specified of Slough, Windsor, Maidenhead and Bracknell and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport provide their own broadband service with a minimum download speed of 2Mb have a confidential space in which to work This role will require an enhanced Disclosure and Barring Service (DBS) check. You ll be required to apply for one; refusal to do so will result in the offer being withdrawn. Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion. The Company Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like. Your mum, son or friend. Anyone can get Parkinson s, young or old. Every hour, two more people are diagnosed. Parkinson s is what happens when the brain cells that make dopamine start to die. There are over 40 symptoms, from tremor and pain to anxiety. Some are treatable, but the drugs can have serious side effects. It gets worse over time and there s no cure. Yet. But we re close to major breakthroughs. Funding the right research into the most promising treatments, we get closer to a cure every day. Until then, we're here for everyone affected by Parkinson s. Fighting for fair treatment and better services. We are Parkinson's UK. Powered by people. Together we'll find a cure. Join us.
Jan 06, 2026
Full time
Role Location: Home Based This is an exciting time for Parkinson s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson s community. People living with Parkinson's value the services and opportunities Parkinson s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. About the role Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. You ll empower people affected by Parkinson s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. What you ll do: Provide in depth, person centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy. Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice. Make best use of time in providing an effective client service Recognise and respond to potential safeguarding situations using established procedures Provide information on a variety of health and social care issues, including appropriate emotional support, employment support, employment and welfare benefits guidance and advocating with and on behalf of clients Answer client enquiries professionally using a jargon-free approach and within established timescales. Maintain relationships and partnerships within internal and external teams and in a range of settings and ways to achieve the best outcomes of clients Keep up to date with organisational and professional development relevant to your role What you ll bring: Experience of providing health and social care information through a range of channels Well-developed telephone skills including active listening and questioning Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care Ability to be calm and deal effectively with challenging or emotional situations and/or people Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar In depth understanding of Parkinson s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits Commitment to working within the principles of equal opportunities This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held on 28th and 29th January 2026. The successful candidate will be required to: live in the area specified of Slough, Windsor, Maidenhead and Bracknell and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport provide their own broadband service with a minimum download speed of 2Mb have a confidential space in which to work This role will require an enhanced Disclosure and Barring Service (DBS) check. You ll be required to apply for one; refusal to do so will result in the offer being withdrawn. Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion. The Company Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like. Your mum, son or friend. Anyone can get Parkinson s, young or old. Every hour, two more people are diagnosed. Parkinson s is what happens when the brain cells that make dopamine start to die. There are over 40 symptoms, from tremor and pain to anxiety. Some are treatable, but the drugs can have serious side effects. It gets worse over time and there s no cure. Yet. But we re close to major breakthroughs. Funding the right research into the most promising treatments, we get closer to a cure every day. Until then, we're here for everyone affected by Parkinson s. Fighting for fair treatment and better services. We are Parkinson's UK. Powered by people. Together we'll find a cure. Join us.
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fuelled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the hospitality industry. About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Deep industry experience in the hospitality industry Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
Jan 06, 2026
Full time
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fuelled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the hospitality industry. About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation Deep industry experience in the hospitality industry Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast-paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry-specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry-specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
Remote Location ( ROSS ON WYE ) - Own transport is essential The core purpose of the role of the Deputy Manager is to assist the Registered Manager in providing an emotionally secure, consistent, warm, supportive and caring environment for the young people and to encourage their social, physical, emotional intellectual and moral development so that they may realise their own potential. Part of the Caretech Family of Companies, which is one of the largest providers of Specialist Education and Residential Services for children and young people in the UK, delivering across Special Education Schools and Colleges, Residential Children's Homes and a Therapeutic Fostering Service. We are embarking on a period of growth and transformation in line with our ambitious plans and, at the absolute core of our business, is our commitment to supporting our amazing children and young people, each with their own needs, aspirations and infinite potential to reach their personal best. At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi- disciplinary approach. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. Our homes have support from a clinical lead in helping us to create an environment where children grow and thrive in reaching their full potential as they embark on a pathway to a brighter future. We are looking for a Deputy Manager for one of our Children's Homes in Ross on Wye, currently home to 5 young people with complex social, emotional and behavioural difficulties as a result of adverse childhood experiences. You will assist the Registered Manager to lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. Essential Minimum 2 years experience working within children's residential QCF Level 3 Children & Young People qualification or equivalent Level 5 - Leadership & Management (preferred not Essential) Driver (company provide a car / mini bus during working hours) Shift Pattern 2 On 4 Off (x2 full days including sleeps) Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas Energetic and fast paced environment Benefits Dedicated learning and development programmes Access to a wide range of free online courses for all staff on a variety of topic Free DBS check and Update Service subscription Free meals on shift Refer a friend scheme' reward system Pension scheme Annual Employee Awards Evening Employee recognition schemes Company vehicle to use when in work CareTech Foundation- Opportunity to apply for family & friend's grants. Greenfields is a unique business, where staff are committed and leaders are visible and supportive. You will need to balance a hands-on, practical approach with a creative and innovative style and the ability to respond with positivity and a 'can do' attitude. Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a positive approach, the reward and satisfaction will be second to none. You will have a unique opportunity to shape and deliver our long term strategy and our drive to transform the lives of all our children and young people. We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children's list.
Jan 06, 2026
Full time
Remote Location ( ROSS ON WYE ) - Own transport is essential The core purpose of the role of the Deputy Manager is to assist the Registered Manager in providing an emotionally secure, consistent, warm, supportive and caring environment for the young people and to encourage their social, physical, emotional intellectual and moral development so that they may realise their own potential. Part of the Caretech Family of Companies, which is one of the largest providers of Specialist Education and Residential Services for children and young people in the UK, delivering across Special Education Schools and Colleges, Residential Children's Homes and a Therapeutic Fostering Service. We are embarking on a period of growth and transformation in line with our ambitious plans and, at the absolute core of our business, is our commitment to supporting our amazing children and young people, each with their own needs, aspirations and infinite potential to reach their personal best. At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi- disciplinary approach. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. Our homes have support from a clinical lead in helping us to create an environment where children grow and thrive in reaching their full potential as they embark on a pathway to a brighter future. We are looking for a Deputy Manager for one of our Children's Homes in Ross on Wye, currently home to 5 young people with complex social, emotional and behavioural difficulties as a result of adverse childhood experiences. You will assist the Registered Manager to lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. Essential Minimum 2 years experience working within children's residential QCF Level 3 Children & Young People qualification or equivalent Level 5 - Leadership & Management (preferred not Essential) Driver (company provide a car / mini bus during working hours) Shift Pattern 2 On 4 Off (x2 full days including sleeps) Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas Energetic and fast paced environment Benefits Dedicated learning and development programmes Access to a wide range of free online courses for all staff on a variety of topic Free DBS check and Update Service subscription Free meals on shift Refer a friend scheme' reward system Pension scheme Annual Employee Awards Evening Employee recognition schemes Company vehicle to use when in work CareTech Foundation- Opportunity to apply for family & friend's grants. Greenfields is a unique business, where staff are committed and leaders are visible and supportive. You will need to balance a hands-on, practical approach with a creative and innovative style and the ability to respond with positivity and a 'can do' attitude. Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a positive approach, the reward and satisfaction will be second to none. You will have a unique opportunity to shape and deliver our long term strategy and our drive to transform the lives of all our children and young people. We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children's list.
ABOUT SUZY LAMPLUGH TRUST: The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy's legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives. ABOUT THE ROLE: We are looking for an ambitious, dynamic senior social worker to lead, deliver and develop our SAFE Project, a pan-London project dedicated to providing advocacy support for stalking victims aged 11-16 (or up to age 25 with particular vulnerabilities), funded by Mayor's Office for Policing and Crime (MOPAC). This is a fantastic opportunity for someone with strong senior operational experience. You will need to be able to think on your feet and work in a fast paced, ever-changing environment. This first-of-its-kind project, co-designed with partner organisation Safer London, will seek to fill in important gaps in understanding, assessing and supporting young people experiencing stalking. You will work closely to ensure that systems are robust, inclusive, and aligned with the needs of vulnerable children, while embedding the service into the wider ecosystem of London specialist services driving change. Reporting to the Head of Pan London Stalking Support Service, you will provide expert advice and advocacy to children, young people and their families, ensuring the SAFE Project has what it needs to deliver an outstanding service. You will be trainined as an Independent Stalking Advocate (ISA), hold a caseload, and over the course of the contract, you will support the upskilling of all ISAs on the team to be able to take children and young people's cases. In addition to leading on the development of the children and youth work provision, you will oversee a Young People's Experts by Experience group to ensure victim's voices are fed into project development. This role is hybrid, initially requiring on-site attendane at our London office until the sucessful completion of the first probation review (typically 3 months), as well as regular travel across London
Jan 06, 2026
Full time
ABOUT SUZY LAMPLUGH TRUST: The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy's legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives. ABOUT THE ROLE: We are looking for an ambitious, dynamic senior social worker to lead, deliver and develop our SAFE Project, a pan-London project dedicated to providing advocacy support for stalking victims aged 11-16 (or up to age 25 with particular vulnerabilities), funded by Mayor's Office for Policing and Crime (MOPAC). This is a fantastic opportunity for someone with strong senior operational experience. You will need to be able to think on your feet and work in a fast paced, ever-changing environment. This first-of-its-kind project, co-designed with partner organisation Safer London, will seek to fill in important gaps in understanding, assessing and supporting young people experiencing stalking. You will work closely to ensure that systems are robust, inclusive, and aligned with the needs of vulnerable children, while embedding the service into the wider ecosystem of London specialist services driving change. Reporting to the Head of Pan London Stalking Support Service, you will provide expert advice and advocacy to children, young people and their families, ensuring the SAFE Project has what it needs to deliver an outstanding service. You will be trainined as an Independent Stalking Advocate (ISA), hold a caseload, and over the course of the contract, you will support the upskilling of all ISAs on the team to be able to take children and young people's cases. In addition to leading on the development of the children and youth work provision, you will oversee a Young People's Experts by Experience group to ensure victim's voices are fed into project development. This role is hybrid, initially requiring on-site attendane at our London office until the sucessful completion of the first probation review (typically 3 months), as well as regular travel across London
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Jan 06, 2026
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Overview x2 Roles Location: Nationwide Hybrid Position At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. You will be reporting into the Head of Commercial Portfolio Banking, you will be a key player in the future growth of Metro Bank by line managing a team Commercial Banking Managers & Commercial Relationship Managers monitoring and managing the activity and management of these portfolios to support delivering growth in line with the banks objectives. Also managing a small portfolio of our Commercial Customers with value-added Relationship Management. What you will do Line managing and leading a team of Commercial Banking Managers & Commercial Relationship Managers to ensure that contact strategy for Customers, Professionals & other Key Business Introducers (KBIs) is followed. As well as team and personal delivery of the following: Lending and Deposits in commercial space Ensure that all credit, financial crime and operational risks task are managed and completed in a timely fashion across the team. Support the timely completion of Annual renewals and Credit Applications. Process all EDD and High Risk ODDs and Requests for Information within the allocated timeframe, whilst also managing all low and medium risk ODDs relating to the team within the renewal dates. Process all Covenants and Conditions Subsequent as they fall due and escalate appropriately with Credit if the covenants are not going to be met. CRGA to be maintained across team portfolio and updated appropriately with each Credit Application submission and to reflect the guidance provided on CRGA completion, in addition to ensuring SIC Code integrity to be maintained across team portfolio. You will gather information from the customer; assess, analyse and interpret financial information such as financial statements, management accounts, profit and loss statements. Develop and maintain key relationships with other departments such as Credit, Lending & Securities, Lending Operations, Financial Crime Risk & Controls and Regional Teams. Act with integrity at all times and set the tone as an advocate of Metro Bank, so as to be considered a role model for Regional Commercial Banking and Metro Bank when dealing with customers, intermediaries and colleagues. Support delivery of banks growth objectives, and deputise for Head of Portfolio Delivery when required. What you will need Preferable line management or deputy exp, alternatively strong commercial banker who would like to line manage Experience building deep relationships with customers by understanding and supporting them with all their banking requirements, through exceeding expectations. Strong risk awareness across both operational and credit environment. Communication and team-working skills are essential. You will be able to demonstrate a successful track record in commercial banking and competence within all aspects of commercial lending and portfolio management, with experience of making effective lending decisions and an understanding of transactions that meet Metro Bank's lending appetite. Commercial banking and lending with commercial awareness, and a detailed knowledge of the products we offer including Asset & Invoice Finance, cash management, and all other types of retail and commercial lending. You should have a genuine interest and thirst for knowledge when it comes to businesses and the economy. You will have a highly developed appreciation and knowledge for risk covering both Credit, Operational and Financial Crime, developing this knowledge within your team. You will be able to demonstrate both a track record and experience of managing these risks successfully. Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
Jan 06, 2026
Full time
Overview x2 Roles Location: Nationwide Hybrid Position At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. You will be reporting into the Head of Commercial Portfolio Banking, you will be a key player in the future growth of Metro Bank by line managing a team Commercial Banking Managers & Commercial Relationship Managers monitoring and managing the activity and management of these portfolios to support delivering growth in line with the banks objectives. Also managing a small portfolio of our Commercial Customers with value-added Relationship Management. What you will do Line managing and leading a team of Commercial Banking Managers & Commercial Relationship Managers to ensure that contact strategy for Customers, Professionals & other Key Business Introducers (KBIs) is followed. As well as team and personal delivery of the following: Lending and Deposits in commercial space Ensure that all credit, financial crime and operational risks task are managed and completed in a timely fashion across the team. Support the timely completion of Annual renewals and Credit Applications. Process all EDD and High Risk ODDs and Requests for Information within the allocated timeframe, whilst also managing all low and medium risk ODDs relating to the team within the renewal dates. Process all Covenants and Conditions Subsequent as they fall due and escalate appropriately with Credit if the covenants are not going to be met. CRGA to be maintained across team portfolio and updated appropriately with each Credit Application submission and to reflect the guidance provided on CRGA completion, in addition to ensuring SIC Code integrity to be maintained across team portfolio. You will gather information from the customer; assess, analyse and interpret financial information such as financial statements, management accounts, profit and loss statements. Develop and maintain key relationships with other departments such as Credit, Lending & Securities, Lending Operations, Financial Crime Risk & Controls and Regional Teams. Act with integrity at all times and set the tone as an advocate of Metro Bank, so as to be considered a role model for Regional Commercial Banking and Metro Bank when dealing with customers, intermediaries and colleagues. Support delivery of banks growth objectives, and deputise for Head of Portfolio Delivery when required. What you will need Preferable line management or deputy exp, alternatively strong commercial banker who would like to line manage Experience building deep relationships with customers by understanding and supporting them with all their banking requirements, through exceeding expectations. Strong risk awareness across both operational and credit environment. Communication and team-working skills are essential. You will be able to demonstrate a successful track record in commercial banking and competence within all aspects of commercial lending and portfolio management, with experience of making effective lending decisions and an understanding of transactions that meet Metro Bank's lending appetite. Commercial banking and lending with commercial awareness, and a detailed knowledge of the products we offer including Asset & Invoice Finance, cash management, and all other types of retail and commercial lending. You should have a genuine interest and thirst for knowledge when it comes to businesses and the economy. You will have a highly developed appreciation and knowledge for risk covering both Credit, Operational and Financial Crime, developing this knowledge within your team. You will be able to demonstrate both a track record and experience of managing these risks successfully. Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
