Contact Centre Resource Planning & Forecasting Manager

  • Longreach Recruitment
  • Cardiff, South Glamorgan
  • Dec 26, 2025
Full time Logistics

Job Description

Longreach Recruitment are hiring a Contact Centre experienced Resource Planning & Forecasting Manager to lead mid-term planning (0-3 months) for a multi-site, multi-channel operation of approximately 2,500 FTE across contact centre and back-office functions.

This leadership position requires strong analytical abilities, comprehensive contact centre Planning expertise, and team leadership experience click apply for full job details