Service Manager

Your new company
We are working exclusively with a registered Scottish charity offering confidential support to families and carers impacted by a loved one's substance use. The organisation provides a wide range of services including one-to-one support, peer-led groups, kinship support, bereavement services, and community engagement activities across the Greater Glasgow area.
Your new role
We are seeking an experienced and motivated Service Manager to lead the organisations dedicated team of staff and volunteers. You will manage all aspects of service delivery, financial planning, governance, and partnership working to ensure the organisation continues to provide high-quality, compassionate support to families.
Key Responsibilities:

• Lead, motivate, and support a team of staff and volunteers.
• Manage a budget of around £300k, ensuring robust financial controls.
• Report regularly to the Board of Trustees and funders.
• Develop services that meet the needs of families and contribute to FASS's strategic direction.
• Strengthen partnerships with statutory, voluntary, and community organisations.
• Ensure compliance with HR, safeguarding, health & safety, and charity regulations.

What you'll need to succeed

• A qualification in social care SVQ Level 4 (or equivalent).
• Significant experience in service management within social care, health, or the voluntary sector.
• A proven track record in financial management and staff leadership.
• A strong understanding of the impact of alcohol and drugs on families.
• Excellent organisational and communication skills.

What you'll get in return

• 28 days paid holiday, plus 13 public holidays
• Opportunity to make a lasting difference to families across Glasgow.
• Supportive working environment in a values-driven charity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

JBRP1_UKTJ