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head of business development europe
MBDA
Complex Warheads Lethality Engineer - Undergraduate Placement 2026
MBDA Stevenage, Hertfordshire
Complex Warheads: Lethality Engineer - Undergraduate Placement 2026 Are you interested in modelling the lethal performance of MBDA's Complex Weapon Systems?We are seeking an undergraduate to join our niche group of engineers, enabling MBDA to provide world leading defence capabilities for our home Nations and Allies. Salary: £23,495 Dynamic (Hybrid) Working: To introduce you to the business and the role you'll play we aim for 3-4+ days on site to begin with, and as you gain confidence and experience we will seek to accommodate a blended approach to on-site and remote working. If preferential, full time on site working is also an option. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. CLOSING DATE FOR THIS ROLE IS MIDNIGHT ON 5TH JANUARY 2026 (SUBJECT TO APPLICATION VOLUMES) What we can offer you 1 year placement: starting September 2026, that allows you to apply your university learning to real-world projects and technologies Company bonus: based on company performance and will vary year to year Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Annual Leave: 25 days plus option to purchase extra holiday Flexi Leave: up to 15 additional days Facilities: fantastic site facilities including subsidised meals, free car parking and much more. The opportunity The Complex Warheads Centre of Excellence is a coordinated team situated across sites in Stevenage, Bolton and Paris and their role is to: Act as the company's design authority for warheads. Predict the lethal performance of various types of missile systems. Provide knowledge in the skill areas of warheads, explosives, target detection and weapon lethality. The Lethality team in Stevenage primarily undertakes modelling of the missile terminal engagement, the target detection, warhead detonation and lethal performance prediction. This is an outstanding opportunity to join a niche group of engineers with mixed expertise, involved in assessing the lethal performance of various missile systems. The skills we utilise are not typical in academia and so joining the team presents an opportunity for you to develop knowledge in numerous aspects of missile lethality that you would not develop anywhere else! With support and mentorship from the team's Engineers, you'll be involved in applying a custom set of modelling tools to evaluate and investigate the lethal performance of developing and future missile systems against a range of targets. Our in-house tools are principally fast running evaluation models written in MATLAB; however, other tools ranging from CAD design software to complex finite element style hydrocodes see occasional use. Joining us will build your knowledge and enable you to apply an understanding of fuzing techniques, warhead technologies, lethal effects and lethality assessment modelling methods to various types of missile systems in development by MBDA. You will be encouraged to work on your own or in a small team, with limited supervision, as required, on short tasks (typically a few weeks to a few months in duration). Some projects may include collaboration with other MBDA departments around Europe. What we're looking for from you Degree qualified in an Engineering, Physics, Mathematics, Computing or Applied Science discipline to a minimum 2:2 Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Dec 19, 2025
Full time
Complex Warheads: Lethality Engineer - Undergraduate Placement 2026 Are you interested in modelling the lethal performance of MBDA's Complex Weapon Systems?We are seeking an undergraduate to join our niche group of engineers, enabling MBDA to provide world leading defence capabilities for our home Nations and Allies. Salary: £23,495 Dynamic (Hybrid) Working: To introduce you to the business and the role you'll play we aim for 3-4+ days on site to begin with, and as you gain confidence and experience we will seek to accommodate a blended approach to on-site and remote working. If preferential, full time on site working is also an option. Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. CLOSING DATE FOR THIS ROLE IS MIDNIGHT ON 5TH JANUARY 2026 (SUBJECT TO APPLICATION VOLUMES) What we can offer you 1 year placement: starting September 2026, that allows you to apply your university learning to real-world projects and technologies Company bonus: based on company performance and will vary year to year Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Annual Leave: 25 days plus option to purchase extra holiday Flexi Leave: up to 15 additional days Facilities: fantastic site facilities including subsidised meals, free car parking and much more. The opportunity The Complex Warheads Centre of Excellence is a coordinated team situated across sites in Stevenage, Bolton and Paris and their role is to: Act as the company's design authority for warheads. Predict the lethal performance of various types of missile systems. Provide knowledge in the skill areas of warheads, explosives, target detection and weapon lethality. The Lethality team in Stevenage primarily undertakes modelling of the missile terminal engagement, the target detection, warhead detonation and lethal performance prediction. This is an outstanding opportunity to join a niche group of engineers with mixed expertise, involved in assessing the lethal performance of various missile systems. The skills we utilise are not typical in academia and so joining the team presents an opportunity for you to develop knowledge in numerous aspects of missile lethality that you would not develop anywhere else! With support and mentorship from the team's Engineers, you'll be involved in applying a custom set of modelling tools to evaluate and investigate the lethal performance of developing and future missile systems against a range of targets. Our in-house tools are principally fast running evaluation models written in MATLAB; however, other tools ranging from CAD design software to complex finite element style hydrocodes see occasional use. Joining us will build your knowledge and enable you to apply an understanding of fuzing techniques, warhead technologies, lethal effects and lethality assessment modelling methods to various types of missile systems in development by MBDA. You will be encouraged to work on your own or in a small team, with limited supervision, as required, on short tasks (typically a few weeks to a few months in duration). Some projects may include collaboration with other MBDA departments around Europe. What we're looking for from you Degree qualified in an Engineering, Physics, Mathematics, Computing or Applied Science discipline to a minimum 2:2 Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Account Controller Co-Man
Refresco Drinks UK Limited Derby, Derbyshire
Company description: Refresco UK Job description: Refresco has created a brand-new Account Controller role to lead some of our new contract manufacturing wins with household name brands. Reporting to the Head of Contract Manufacturing, youll be the face of Refresco to key clientsdriving growth, shaping commercial success, and building trusted partnerships. Youll manage strategic accounts, oversee contracts, and lead a Senior Account Executive, ensuring we deliver value, profitability, and customer satisfaction at every step. This is a high-profile role with real influence, perfect for a commercially driven leader ready to make their mark. Contract Manufacturing Account Controller Permanent Hybrid 2 days per week at our Kegworth Head Office Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: £7,000 car allowance 8% pension contribution Healthcare up to family Income protection 28 days annual leave + bank holidays Purchase additional holidays X4 Annual salary life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all employees Free onsite parking, and discounted products What youll be doing as a Contract Manufacturing Account Controller The Account Contoller is directly responsible for managing key strategic accounts as well as providing support on selected existing accounts and will seek to grow, develop and maintain profitable incremental business with existing and new contract packing clients, through fostering great client relationships. Key responsibilities of the Contract Manufacturing Account Controller Budget Management: Set and deliver annual sales and profitability targets; monitor performance and take corrective action; prepare budgets and performance reports; identify growth opportunities. Customer Relationships: Manage key accounts, build strong partnerships, oversee contracts, ensure satisfaction and retention, and drive preferred supplier status. Project Leadership: Lead contract manufacturing projects, ensure smooth onboarding of new clients, coordinate cross-functional activities, and recover agreed costs. Operational Excellence: Drive continuous improvement, support logistics and supply chain, ensure compliance with commercial requirements, and manage account administration. Team Development: Coach and develop a Senior Account Executive preparing for succession and supporting business cases for investment. About you The ideal candidate will have senior account management or account controlling experience in FMCG or packaging, with contract manufacturing knowledge an advantage. Theyll bring proven team leadership, strong commercial acumen, and the ability to grow profitable client relationships. Skilled in negotiation, project delivery, and stakeholder management, theyll combine customer focus with analytical problem-solving to drive success and lead a high-performing team. Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far. Find out more about the Refresco Values here: If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. . Our drinks on every table. That's the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started. Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for allis fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process. JBRP1_UKTJ
Dec 19, 2025
Full time
Company description: Refresco UK Job description: Refresco has created a brand-new Account Controller role to lead some of our new contract manufacturing wins with household name brands. Reporting to the Head of Contract Manufacturing, youll be the face of Refresco to key clientsdriving growth, shaping commercial success, and building trusted partnerships. Youll manage strategic accounts, oversee contracts, and lead a Senior Account Executive, ensuring we deliver value, profitability, and customer satisfaction at every step. This is a high-profile role with real influence, perfect for a commercially driven leader ready to make their mark. Contract Manufacturing Account Controller Permanent Hybrid 2 days per week at our Kegworth Head Office Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: £7,000 car allowance 8% pension contribution Healthcare up to family Income protection 28 days annual leave + bank holidays Purchase additional holidays X4 Annual salary life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all employees Free onsite parking, and discounted products What youll be doing as a Contract Manufacturing Account Controller The Account Contoller is directly responsible for managing key strategic accounts as well as providing support on selected existing accounts and will seek to grow, develop and maintain profitable incremental business with existing and new contract packing clients, through fostering great client relationships. Key responsibilities of the Contract Manufacturing Account Controller Budget Management: Set and deliver annual sales and profitability targets; monitor performance and take corrective action; prepare budgets and performance reports; identify growth opportunities. Customer Relationships: Manage key accounts, build strong partnerships, oversee contracts, ensure satisfaction and retention, and drive preferred supplier status. Project Leadership: Lead contract manufacturing projects, ensure smooth onboarding of new clients, coordinate cross-functional activities, and recover agreed costs. Operational Excellence: Drive continuous improvement, support logistics and supply chain, ensure compliance with commercial requirements, and manage account administration. Team Development: Coach and develop a Senior Account Executive preparing for succession and supporting business cases for investment. About you The ideal candidate will have senior account management or account controlling experience in FMCG or packaging, with contract manufacturing knowledge an advantage. Theyll bring proven team leadership, strong commercial acumen, and the ability to grow profitable client relationships. Skilled in negotiation, project delivery, and stakeholder management, theyll combine customer focus with analytical problem-solving to drive success and lead a high-performing team. Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far. Find out more about the Refresco Values here: If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. . Our drinks on every table. That's the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started. Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for allis fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process. JBRP1_UKTJ
Sgs United Kingdom Limited
Global Technical Manager Business Assurance
Sgs United Kingdom Limited Melrose, Roxburghshire
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership. Job Description PRIMARY ACCOUNTABILITIES In this role, the Post-Holder will take overall responsibility for the technical development and management of the BA Division. In consultation with the BA Global Head of Certification they will set the overall technical and accreditation strategy for the Division. Through direct management responsibility for product and technical specialists, they will ultimately set and enforce the policies that determine product delivery across the organisation and will have the authority to enforce their decision at all levels in the affiliate network. As a result of their activities, the post-holder plays a critical role in maintaining the BA Division's "licence to operate" and is thus the final arbiter within the Division of those issues within the remit of the role. Although the post-holder has limited direct P&L responsibility (except for the spending of their own department), the postholder must be commercially astute to ensure effective and efficient service delivery and this must inform all their actions. This in turn underwrites and enables BA's profitability at a local level. The role thus has significant business impact. The post-holder will achieve these overall objectives through:Managing international accreditation activities (e.g. UKAS, ANAB etc.) and support the network in the maintenance of local accreditations.Defining accreditation strategies, policies and internal systems and advising the BA Senior Management team accordinglyProviding effective technical direction and support to the BA certification business network to ensure anticipation, awareness, interpretation of external accreditation standards and requirements. Make final decision in the event of any disputes.Leading the global technical and accreditation functions to ensure the quality of the service delivered meets specified business and requirements.Working proactively with the Certification Business Teams to support development of enhanced customer services, anticipating and working to resolve potential conflicts to certification impartiality.Managing the overall relationship with global Accreditation Bodies, ensuring clear understanding and appreciation of SGS local and global structure, strategy and diversity of activities and establishing their confidence in SGS integrity and innovative solutions.Representing the BA Division externally, particularly acting as our Lead Representative on the International Independent Organisation for Certification (IIOC) Working constructively in cooperation with global ABs to ensure a cost-effective AB audit program.Leading and direct global technical team including the management of technical functions and staff.Identifying, lead and coordinate improvements and continuously review technical standards and simplify procedures, systems and requirements to assist operations to remain smooth, efficient and competitive.Leading the development, implementation and maintenance of systems and technical support processes throughout the BA certification business network to ensure optimum efficiency and compliance with Corporate objectives.Ensuring global procedural requirements and technical support processes for certification services are commerically viable.Lead and support the Certification Business Teams in the developement of new products and certification services.Leading investigations arising from breaches of Integrity within an affiliate and instructing Business Maangers on appropriate corectvie actions; monitoring the implmentation of corrective actions to ensure that good practice is restored and the affiliate is once again capable of independent operationWork closely with other teams (e.g: IT) to envision th efuture development of the audirt business and to develop new appraoches and tools to esnure that we maintian our market-leadign position. This would incldue both new approach to service delivery (such as furtehr enhancement of remote audit) to new delivery technoligies and digital tools to increase efficiency (e.g: the application of machine learning to elements of the technical review process)This role will report to the Business Assurance - Global Head of Certification (QHSE), Product & Quality Management SPECIFIC RESPONSIBILITIESAct and be accountable as a senior member of the BA Certification Business Team to contribute expertise, knowledge etc. in the strategic direction of BA business.Act as lead advisor to the CBE Business Management team to provide guidance on matters relating to certification, accreditation, impartiality and general business growth.Maintain knowledge and understanding of core accreditation standards (17021, 17065 etc.), other generic accreditation requirements (e.g.IAF, EA) and ensure effective interpretation and implementation.Creation, approval and communication of core procedural requirements and documents to ensure effective communication and understanding of requirements.Maintain liaison and participation as required with external organizations e.g. IIOC Technical Group and IAF, EA as required, representing interests of SGS.Liaise with internal parties (operations, sales, IT plus product groups) to agree and define core systems and ensure IT and operations align and adopt best practice.Provide general support, influence and advise the network on technical / accreditation matters (advise or direct enquiries, communicate issues etc.)Oversight and support on Accreditation Body issues and feedback, advice and support to affiliates in delivery.Proactively identify, communicate issues and offer expert opinion and recommendations on issues relating to certification and accreditation that present potential opportunity / risk to the CBE business.Arbitrate and resolve accreditation / technical / operational / commercial conflict in the network.Continuously identify and initiate opportunities for improvement in systems and procedures etc.Directly / indirectly support key accreditations and accreditation activities (UKAS, ANAB, SAS + product specifics).Retain responsibility to fulfil the technical direction and leadership requirements of specific certification product(s) as requiredQualifications Graduate level of studies or equivalent in a commercial or technical discipline. Minimum 10 years of business experience inclduing audit and certification business with both technical and commercial responsibilities. Thorough undertsanding of certification and accreditation processes and requirements Experience working within a technical /certification service provider Experience as a Technical leader Required Skills: A solid understanding of Management System certification and accreditation structures and requirements Experience as Lead Auditor / Trainer for accredited third party certification. Strategic outlook Ability to foster innovation and challenge status quo Ability to multi-task and manage conflicting priorities Change management skills Strong influencing skills with ability to inspire effective teamwork across a matrix organization and the ability to manage conflicts that arise Strong and highly effective communicator at all levels, with bioth strong verbal and written communication skills Commercial / business acumen Proven people management skills Fluent in English Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) Some flexibility to travel Desirable Skills: Experience in similar role within SGS, another CB or an Accreditation Body Experience in implementation of new or significant changes to systems and practices. Ability to speak other languages Proven experience as a trainer or coach either internally or externally to groups or individual Location: May be anywhere in network but needs to be able work closely and regularly with with European Bodies and resources. Additional Information Why SGS? Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry. Flexible schedule and hybrid model. SGS university and Campus for continuos learning options. Multinational environment where you will work with colleagues from multiple continents. Benefits platform. Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development. JBRP1_UKTJ
Dec 19, 2025
Full time
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership. Job Description PRIMARY ACCOUNTABILITIES In this role, the Post-Holder will take overall responsibility for the technical development and management of the BA Division. In consultation with the BA Global Head of Certification they will set the overall technical and accreditation strategy for the Division. Through direct management responsibility for product and technical specialists, they will ultimately set and enforce the policies that determine product delivery across the organisation and will have the authority to enforce their decision at all levels in the affiliate network. As a result of their activities, the post-holder plays a critical role in maintaining the BA Division's "licence to operate" and is thus the final arbiter within the Division of those issues within the remit of the role. Although the post-holder has limited direct P&L responsibility (except for the spending of their own department), the postholder must be commercially astute to ensure effective and efficient service delivery and this must inform all their actions. This in turn underwrites and enables BA's profitability at a local level. The role thus has significant business impact. The post-holder will achieve these overall objectives through:Managing international accreditation activities (e.g. UKAS, ANAB etc.) and support the network in the maintenance of local accreditations.Defining accreditation strategies, policies and internal systems and advising the BA Senior Management team accordinglyProviding effective technical direction and support to the BA certification business network to ensure anticipation, awareness, interpretation of external accreditation standards and requirements. Make final decision in the event of any disputes.Leading the global technical and accreditation functions to ensure the quality of the service delivered meets specified business and requirements.Working proactively with the Certification Business Teams to support development of enhanced customer services, anticipating and working to resolve potential conflicts to certification impartiality.Managing the overall relationship with global Accreditation Bodies, ensuring clear understanding and appreciation of SGS local and global structure, strategy and diversity of activities and establishing their confidence in SGS integrity and innovative solutions.Representing the BA Division externally, particularly acting as our Lead Representative on the International Independent Organisation for Certification (IIOC) Working constructively in cooperation with global ABs to ensure a cost-effective AB audit program.Leading and direct global technical team including the management of technical functions and staff.Identifying, lead and coordinate improvements and continuously review technical standards and simplify procedures, systems and requirements to assist operations to remain smooth, efficient and competitive.Leading the development, implementation and maintenance of systems and technical support processes throughout the BA certification business network to ensure optimum efficiency and compliance with Corporate objectives.Ensuring global procedural requirements and technical support processes for certification services are commerically viable.Lead and support the Certification Business Teams in the developement of new products and certification services.Leading investigations arising from breaches of Integrity within an affiliate and instructing Business Maangers on appropriate corectvie actions; monitoring the implmentation of corrective actions to ensure that good practice is restored and the affiliate is once again capable of independent operationWork closely with other teams (e.g: IT) to envision th efuture development of the audirt business and to develop new appraoches and tools to esnure that we maintian our market-leadign position. This would incldue both new approach to service delivery (such as furtehr enhancement of remote audit) to new delivery technoligies and digital tools to increase efficiency (e.g: the application of machine learning to elements of the technical review process)This role will report to the Business Assurance - Global Head of Certification (QHSE), Product & Quality Management SPECIFIC RESPONSIBILITIESAct and be accountable as a senior member of the BA Certification Business Team to contribute expertise, knowledge etc. in the strategic direction of BA business.Act as lead advisor to the CBE Business Management team to provide guidance on matters relating to certification, accreditation, impartiality and general business growth.Maintain knowledge and understanding of core accreditation standards (17021, 17065 etc.), other generic accreditation requirements (e.g.IAF, EA) and ensure effective interpretation and implementation.Creation, approval and communication of core procedural requirements and documents to ensure effective communication and understanding of requirements.Maintain liaison and participation as required with external organizations e.g. IIOC Technical Group and IAF, EA as required, representing interests of SGS.Liaise with internal parties (operations, sales, IT plus product groups) to agree and define core systems and ensure IT and operations align and adopt best practice.Provide general support, influence and advise the network on technical / accreditation matters (advise or direct enquiries, communicate issues etc.)Oversight and support on Accreditation Body issues and feedback, advice and support to affiliates in delivery.Proactively identify, communicate issues and offer expert opinion and recommendations on issues relating to certification and accreditation that present potential opportunity / risk to the CBE business.Arbitrate and resolve accreditation / technical / operational / commercial conflict in the network.Continuously identify and initiate opportunities for improvement in systems and procedures etc.Directly / indirectly support key accreditations and accreditation activities (UKAS, ANAB, SAS + product specifics).Retain responsibility to fulfil the technical direction and leadership requirements of specific certification product(s) as requiredQualifications Graduate level of studies or equivalent in a commercial or technical discipline. Minimum 10 years of business experience inclduing audit and certification business with both technical and commercial responsibilities. Thorough undertsanding of certification and accreditation processes and requirements Experience working within a technical /certification service provider Experience as a Technical leader Required Skills: A solid understanding of Management System certification and accreditation structures and requirements Experience as Lead Auditor / Trainer for accredited third party certification. Strategic outlook Ability to foster innovation and challenge status quo Ability to multi-task and manage conflicting priorities Change management skills Strong influencing skills with ability to inspire effective teamwork across a matrix organization and the ability to manage conflicts that arise Strong and highly effective communicator at all levels, with bioth strong verbal and written communication skills Commercial / business acumen Proven people management skills Fluent in English Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) Some flexibility to travel Desirable Skills: Experience in similar role within SGS, another CB or an Accreditation Body Experience in implementation of new or significant changes to systems and practices. Ability to speak other languages Proven experience as a trainer or coach either internally or externally to groups or individual Location: May be anywhere in network but needs to be able work closely and regularly with with European Bodies and resources. Additional Information Why SGS? Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry. Flexible schedule and hybrid model. SGS university and Campus for continuos learning options. Multinational environment where you will work with colleagues from multiple continents. Benefits platform. Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development. JBRP1_UKTJ
Tax Accountant
Pilgrims Europe Armagh, County Armagh
My job Job Title: Direct Tax Accountant Location: Rushmere, Craigavon, Northern Ireland Purpose of the Role As a Direct Tax Accountant, you will play a pivotal role in delivering value-added financial and tax reporting services to various business units across the group. Reporting to the Direct Tax Lead, you will ensure the accurate and timely provision of financial and tax information to key stakeholders including Senior Managers RTR, Head of Financial Services, and wider teams. This is a dynamic and diverse role suited to a flexible, solutions-oriented professional with strong ERP and IT capabilities. Key Responsibilities As Direct Tax accountant you will support the Direct Tax Lead in managing tax declarations and reporting for multiple business units. Prepare and submit periodic tax and financial reports to HMRC/Revenue. Contribute to monthly, quarterly, and annual financial reporting to Pilgrim's US. Ensure all reporting aligns with group and statutory deadlines. Deliver key balance sheet reconciliations and support statutory accounting. Assist with SAO administration, Country-by-Country Reporting, and Pillar 2 analysis. Support annual corporation tax computations and quarterly instalment payments. Collaborate across finance teams to ensure consistency and best practice. Participate in cross-functional projects, offering financial and tax expertise. Uphold high standards of financial integrity and company values. Coach and support junior team members. Skills & Experience Required ACA/ACCA/CIMA/CTA qualified (or qualified by experience) with minimum 2 years' post-qualification experience. Strong technical knowledge of IFRS and UK corporate tax. Experience preparing and reviewing corporation tax computations. Excellent interpersonal and stakeholder management skills. Advanced IT proficiency, especially in Excel, PowerPoint, and Outlook. Strong problem-solving mindset and collaborative approach. Why Join Us? Very competitive salary Excellent healthcare benefits, including access to a 24/7 GP service and physio sessions. 33 holiday days each year (25 days flexible booking with 8 bank holidays). Additionally we offer a holiday purchase scheme Free onsite parking Discounted staff shopping as well as a range of discounts across Rushmere shopping centre Free will writing service Enhanced maternity and paternity leave Access to study support for relevant examinations (ACCA, CIMA etc.) Please note: This role is fully office-based with no hybrid or remote working options. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership JBRP1_UKTJ
Dec 19, 2025
Full time
My job Job Title: Direct Tax Accountant Location: Rushmere, Craigavon, Northern Ireland Purpose of the Role As a Direct Tax Accountant, you will play a pivotal role in delivering value-added financial and tax reporting services to various business units across the group. Reporting to the Direct Tax Lead, you will ensure the accurate and timely provision of financial and tax information to key stakeholders including Senior Managers RTR, Head of Financial Services, and wider teams. This is a dynamic and diverse role suited to a flexible, solutions-oriented professional with strong ERP and IT capabilities. Key Responsibilities As Direct Tax accountant you will support the Direct Tax Lead in managing tax declarations and reporting for multiple business units. Prepare and submit periodic tax and financial reports to HMRC/Revenue. Contribute to monthly, quarterly, and annual financial reporting to Pilgrim's US. Ensure all reporting aligns with group and statutory deadlines. Deliver key balance sheet reconciliations and support statutory accounting. Assist with SAO administration, Country-by-Country Reporting, and Pillar 2 analysis. Support annual corporation tax computations and quarterly instalment payments. Collaborate across finance teams to ensure consistency and best practice. Participate in cross-functional projects, offering financial and tax expertise. Uphold high standards of financial integrity and company values. Coach and support junior team members. Skills & Experience Required ACA/ACCA/CIMA/CTA qualified (or qualified by experience) with minimum 2 years' post-qualification experience. Strong technical knowledge of IFRS and UK corporate tax. Experience preparing and reviewing corporation tax computations. Excellent interpersonal and stakeholder management skills. Advanced IT proficiency, especially in Excel, PowerPoint, and Outlook. Strong problem-solving mindset and collaborative approach. Why Join Us? Very competitive salary Excellent healthcare benefits, including access to a 24/7 GP service and physio sessions. 33 holiday days each year (25 days flexible booking with 8 bank holidays). Additionally we offer a holiday purchase scheme Free onsite parking Discounted staff shopping as well as a range of discounts across Rushmere shopping centre Free will writing service Enhanced maternity and paternity leave Access to study support for relevant examinations (ACCA, CIMA etc.) Please note: This role is fully office-based with no hybrid or remote working options. The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership JBRP1_UKTJ
Raytheon
Systems Engineering Manager
Raytheon Harlow, Essex
An exciting opportunity has become available at Raytheon UK for a Systems Engineering Manager to join our Air Traffic Management Systems (ATMS) division. This role involves supporting a variety of programmes and R&D initiatives, while contributing to the growth of our engineering capability-a key driver of the business's strategic expansion. Based at our Harlow site on a hybrid working model (3 days on-site), you will report directly to the ATMS Senior Engineering Manager. As the Systems Engineering Manager, you will lead the systems engineering team, overseeing resource allocation and providing technical leadership across a diverse portfolio of military and civil projects worldwide. We are pleased to be able to offer CPD and wider opportunities as part of the growing engineering team in Raytheon UK. Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Our ATMS business has heritage in the development, manufacture, sustainment and support of secondary surveillance radar technology. Out technology is relied upon to marshal more than two-thirds of the world's air traffic due to its precision accuracy and ability to detect aircraft even within the most crowded airspace. Designed and manufactured in the UK, our products are exported globally to RTX customers in more than 45 countries. Responsibilities Accountable manager for the ATMS System Engineering team (12 Systems Engineers) supporting all programmes Leading preparation of technical proposals in responses to bids Leading requirements analysis and management tasks - from capturing customer requirements to developing requirement sets for sub-systems & suppliers Leading systems design and development tasks - working both internally and closely with the existing supply chain and strategic partnerships to develop technical solutions Leading systems integration, verification and validation tasks - from developing sub-system level test specifications, through to generating compliance matrices to allow sign-off of top-level systems for delivery Defining the systems capabilities aspects of the APNT technology and product roadmaps Required Experience Degree in an engineering (or related) subject Experience in accountability for and management of a systems engineering team across the product development lifecycle Experience in workload management and dynamic tasking across several projects for the systems function Experience in developing systems engineering capabilities across programmes and staffing experience levels Proven stakeholder management skills Outstanding analytical and problem-solving skills Willingness to travel throughout UK, Europe and the US Eligible for BPSS and SC clearance levels Desirable Surveillance radar domain knowledge and/or experience Experience in systems modelling approaches and simulation Knowledge of the certification process as part of the overall system lifecycle Benefits and Work Culture Early finish Fridays, with a 37 hr working week Flexible working culture focused on output, with more formal flexible working arrangements on request (assessed subject to role) - please highlight any requests to the Talent Acquisition team. Competitive salaries 25 days holiday, increasing with service, + statutory public holidays, plus opportunity to buy and sell up to 5 days Up to 5 paid days volunteering each year Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others Enhanced sick pay Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave Private Medical Insurance RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. JBRP1_UKTJ
Dec 19, 2025
Full time
An exciting opportunity has become available at Raytheon UK for a Systems Engineering Manager to join our Air Traffic Management Systems (ATMS) division. This role involves supporting a variety of programmes and R&D initiatives, while contributing to the growth of our engineering capability-a key driver of the business's strategic expansion. Based at our Harlow site on a hybrid working model (3 days on-site), you will report directly to the ATMS Senior Engineering Manager. As the Systems Engineering Manager, you will lead the systems engineering team, overseeing resource allocation and providing technical leadership across a diverse portfolio of military and civil projects worldwide. We are pleased to be able to offer CPD and wider opportunities as part of the growing engineering team in Raytheon UK. Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. Our ATMS business has heritage in the development, manufacture, sustainment and support of secondary surveillance radar technology. Out technology is relied upon to marshal more than two-thirds of the world's air traffic due to its precision accuracy and ability to detect aircraft even within the most crowded airspace. Designed and manufactured in the UK, our products are exported globally to RTX customers in more than 45 countries. Responsibilities Accountable manager for the ATMS System Engineering team (12 Systems Engineers) supporting all programmes Leading preparation of technical proposals in responses to bids Leading requirements analysis and management tasks - from capturing customer requirements to developing requirement sets for sub-systems & suppliers Leading systems design and development tasks - working both internally and closely with the existing supply chain and strategic partnerships to develop technical solutions Leading systems integration, verification and validation tasks - from developing sub-system level test specifications, through to generating compliance matrices to allow sign-off of top-level systems for delivery Defining the systems capabilities aspects of the APNT technology and product roadmaps Required Experience Degree in an engineering (or related) subject Experience in accountability for and management of a systems engineering team across the product development lifecycle Experience in workload management and dynamic tasking across several projects for the systems function Experience in developing systems engineering capabilities across programmes and staffing experience levels Proven stakeholder management skills Outstanding analytical and problem-solving skills Willingness to travel throughout UK, Europe and the US Eligible for BPSS and SC clearance levels Desirable Surveillance radar domain knowledge and/or experience Experience in systems modelling approaches and simulation Knowledge of the certification process as part of the overall system lifecycle Benefits and Work Culture Early finish Fridays, with a 37 hr working week Flexible working culture focused on output, with more formal flexible working arrangements on request (assessed subject to role) - please highlight any requests to the Talent Acquisition team. Competitive salaries 25 days holiday, increasing with service, + statutory public holidays, plus opportunity to buy and sell up to 5 days Up to 5 paid days volunteering each year Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others Enhanced sick pay Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave Private Medical Insurance RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. JBRP1_UKTJ
Client Engagement Principal
Mindera Leicester, Leicestershire
We are looking for a delivery focused individual to manage key client accounts based primarily in the UK. The role is to oversee delivery across one or more client engagements, ensuring we maximise value for the client and Mindera. This is an immersive leadership role with a strategic lean, to oversee the day to day activities within an account that will typically have upwards of 50 software engineers working across numerous teams. Primarily the role will ensure we deliver a great service to clients and foster strong partnerships. The successful candidate will ensure the customer is happy, our engineers are happy, new opportunities are identified and nurtured and risks well managed. The role will also support marketing and pre-sales activities, including input to tenders, shaping of new proposals, attendance at events and so on. You'll thrive in a fast paced scale-up environment that believes in self-organisation and individual empowerment, but is highly collaborative and supportive too. This means taking initiative and looking to add value in other areas or new initiatives wherever possible, and therefore developing your skills and fulfilling your potential as the business continues to grow. This is a hybrid opportunity. The successful applicant will be expected to work in one of our offices (London/Leicester), on client-site, or a combination of both three times a week. There may be very occasional travel to our overseas offices (mostly in Europe). Requirements Ultimately success in this role and success for Mindera as a business comes from delivering high quality software that meets the customers needs . Having a down to earth, open and transparent relationship with clients and engineers is key. Some of the related responsibilities might include: Discover, map and maintain key stakeholder relationships for an account. Ensure good working knowledge of clients business(challenges, goals, opportunities) and how the technology services we provide fit into the big picture and add value. Oversight of day to day software delivery activities, demonstrating a high level understanding of technologies, architecture and methodology, especially agile. Manage the demand/supply between the needs of the client and our engineering workforce, ensuring up to date hiring plans, coordination of new recruitment, and onboarding. Maintain detailed knowledge of what the team are doing and be credible in discussions with clients, e.g. recognising successes, weaknesses, and recommendations for improvement. Coordinate any changes in our work with the client to avoid surprises, e.g. team changes, delivery problems & mitigation, cost or timescale variances etc. Preparation and attendance of monthly account meetings, including compiling information for reports. Foster an open and honest environment where achievements are celebrated and mistakes are learned from, demonstrating a high level of emotional intelligence to help resolve conflicts where necessary. Seek out and help curate account success stories to champion the team and use as case studies for future opportunities. Attendance at events, including networking and nurturing of new sales opportunities. Relevant Skills and Experience Previous experience as an Technology Engagement Manager or a Technology Delivery Manager, Head of Engineering or Head of Tech . Exceptional communication and team skills with a track record of being able to build and maintain long-lasting relationships. Ambitious, confident and motivated; able to meet and exceed targets in a customer facing role. Strong understanding of technology delivery, ideally gained from previous hands-on experience as a developer/architect/project/product manager (especially web and mobile application development), including good awareness in contemporary technologies, processes and tools, especially agile delivery methods. Experience of successfully working with challenging clients or stakeholders and with complex business scenarios. Solution-focused, consultative, trusting and reassuring approach. Good attention to detail. Benefits We Offer Flexible working arrangements A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued 25 days holiday + bank holidays. After 2 years you are entitled to 1 additional day/ year up to 30 days Private Medical Healthcare with Aviva Enhanced pension scheme (up to 8% matched) Enhanced Maternity, Paternity, Shared Parental and Adoption leave and pay Retail Discounts Cycle to Work scheme Annual company team-building trip and Christmas party At our office in Leicester we have a wide range of snacks and drinks to keep you fed and healthy About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.
Dec 18, 2025
Full time
We are looking for a delivery focused individual to manage key client accounts based primarily in the UK. The role is to oversee delivery across one or more client engagements, ensuring we maximise value for the client and Mindera. This is an immersive leadership role with a strategic lean, to oversee the day to day activities within an account that will typically have upwards of 50 software engineers working across numerous teams. Primarily the role will ensure we deliver a great service to clients and foster strong partnerships. The successful candidate will ensure the customer is happy, our engineers are happy, new opportunities are identified and nurtured and risks well managed. The role will also support marketing and pre-sales activities, including input to tenders, shaping of new proposals, attendance at events and so on. You'll thrive in a fast paced scale-up environment that believes in self-organisation and individual empowerment, but is highly collaborative and supportive too. This means taking initiative and looking to add value in other areas or new initiatives wherever possible, and therefore developing your skills and fulfilling your potential as the business continues to grow. This is a hybrid opportunity. The successful applicant will be expected to work in one of our offices (London/Leicester), on client-site, or a combination of both three times a week. There may be very occasional travel to our overseas offices (mostly in Europe). Requirements Ultimately success in this role and success for Mindera as a business comes from delivering high quality software that meets the customers needs . Having a down to earth, open and transparent relationship with clients and engineers is key. Some of the related responsibilities might include: Discover, map and maintain key stakeholder relationships for an account. Ensure good working knowledge of clients business(challenges, goals, opportunities) and how the technology services we provide fit into the big picture and add value. Oversight of day to day software delivery activities, demonstrating a high level understanding of technologies, architecture and methodology, especially agile. Manage the demand/supply between the needs of the client and our engineering workforce, ensuring up to date hiring plans, coordination of new recruitment, and onboarding. Maintain detailed knowledge of what the team are doing and be credible in discussions with clients, e.g. recognising successes, weaknesses, and recommendations for improvement. Coordinate any changes in our work with the client to avoid surprises, e.g. team changes, delivery problems & mitigation, cost or timescale variances etc. Preparation and attendance of monthly account meetings, including compiling information for reports. Foster an open and honest environment where achievements are celebrated and mistakes are learned from, demonstrating a high level of emotional intelligence to help resolve conflicts where necessary. Seek out and help curate account success stories to champion the team and use as case studies for future opportunities. Attendance at events, including networking and nurturing of new sales opportunities. Relevant Skills and Experience Previous experience as an Technology Engagement Manager or a Technology Delivery Manager, Head of Engineering or Head of Tech . Exceptional communication and team skills with a track record of being able to build and maintain long-lasting relationships. Ambitious, confident and motivated; able to meet and exceed targets in a customer facing role. Strong understanding of technology delivery, ideally gained from previous hands-on experience as a developer/architect/project/product manager (especially web and mobile application development), including good awareness in contemporary technologies, processes and tools, especially agile delivery methods. Experience of successfully working with challenging clients or stakeholders and with complex business scenarios. Solution-focused, consultative, trusting and reassuring approach. Good attention to detail. Benefits We Offer Flexible working arrangements A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued 25 days holiday + bank holidays. After 2 years you are entitled to 1 additional day/ year up to 30 days Private Medical Healthcare with Aviva Enhanced pension scheme (up to 8% matched) Enhanced Maternity, Paternity, Shared Parental and Adoption leave and pay Retail Discounts Cycle to Work scheme Annual company team-building trip and Christmas party At our office in Leicester we have a wide range of snacks and drinks to keep you fed and healthy About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.
Client Engagement Principal
Mindera
We are looking for a delivery focused individual to manage key client accounts based primarily in the UK. The role is to oversee delivery across one or more client engagements, ensuring we maximise value for the client and Mindera. This is an immersive leadership role with a strategic lean, to oversee the day to day activities within an account that will typically have upwards of 50 software engineers working across numerous teams. Primarily the role will ensure we deliver a great service to clients and foster strong partnerships. The successful candidate will ensure the customer is happy, our engineers are happy, new opportunities are identified and nurtured and risks well managed. The role will also support marketing and pre-sales activities, including input to tenders, shaping of new proposals, attendance at events and so on. You'll thrive in a fast paced scale-up environment that believes in self-organisation and individual empowerment, but is highly collaborative and supportive too. This means taking initiative and looking to add value in other areas or new initiatives wherever possible, and therefore developing your skills and fulfilling your potential as the business continues to grow. This is a hybrid opportunity. The successful applicant will be expected to work in one of our offices (London/Leicester), on client-site, or a combination of both three times a week. There may be very occasional travel to our overseas offices (mostly in Europe). Requirements Ultimately success in this role and success for Mindera as a business comes from delivering high quality software that meets the customers needs . Having a down to earth, open and transparent relationship with clients and engineers is key. Some of the related responsibilities might include: Discover, map and maintain key stakeholder relationships for an account. Ensure good working knowledge of clients business(challenges, goals, opportunities) and how the technology services we provide fit into the big picture and add value. Oversight of day to day software delivery activities, demonstrating a high level understanding of technologies, architecture and methodology, especially agile. Manage the demand/supply between the needs of the client and our engineering workforce, ensuring up to date hiring plans, coordination of new recruitment, and onboarding. Maintain detailed knowledge of what the team are doing and be credible in discussions with clients, e.g. recognising successes, weaknesses, and recommendations for improvement. Coordinate any changes in our work with the client to avoid surprises, e.g. team changes, delivery problems & mitigation, cost or timescale variances etc. Preparation and attendance of monthly account meetings, including compiling information for reports. Foster an open and honest environment where achievements are celebrated and mistakes are learned from, demonstrating a high level of emotional intelligence to help resolve conflicts where necessary. Seek out and help curate account success stories to champion the team and use as case studies for future opportunities. Attendance at events, including networking and nurturing of new sales opportunities. Relevant Skills and Experience Previous experience as an Technology Engagement Manager or a Technology Delivery Manager, Head of Engineering or Head of Tech . Exceptional communication and team skills with a track record of being able to build and maintain long-lasting relationships. Ambitious, confident and motivated; able to meet and exceed targets in a customer facing role. Strong understanding of technology delivery, ideally gained from previous hands-on experience as a developer/architect/project/product manager (especially web and mobile application development), including good awareness in contemporary technologies, processes and tools, especially agile delivery methods. Experience of successfully working with challenging clients or stakeholders and with complex business scenarios. Solution-focused, consultative, trusting and reassuring approach. Good attention to detail. Benefits We Offer Flexible working arrangements A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued 25 days holiday + bank holidays. After 2 years you are entitled to 1 additional day/ year up to 30 days Private Medical Healthcare with Aviva Enhanced pension scheme (up to 8% matched) Enhanced Maternity, Paternity, Shared Parental and Adoption leave and pay Retail Discounts Cycle to Work scheme Annual company team-building trip and Christmas party At our office in Leicester we have a wide range of snacks and drinks to keep you fed and healthy About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.
Dec 18, 2025
Full time
We are looking for a delivery focused individual to manage key client accounts based primarily in the UK. The role is to oversee delivery across one or more client engagements, ensuring we maximise value for the client and Mindera. This is an immersive leadership role with a strategic lean, to oversee the day to day activities within an account that will typically have upwards of 50 software engineers working across numerous teams. Primarily the role will ensure we deliver a great service to clients and foster strong partnerships. The successful candidate will ensure the customer is happy, our engineers are happy, new opportunities are identified and nurtured and risks well managed. The role will also support marketing and pre-sales activities, including input to tenders, shaping of new proposals, attendance at events and so on. You'll thrive in a fast paced scale-up environment that believes in self-organisation and individual empowerment, but is highly collaborative and supportive too. This means taking initiative and looking to add value in other areas or new initiatives wherever possible, and therefore developing your skills and fulfilling your potential as the business continues to grow. This is a hybrid opportunity. The successful applicant will be expected to work in one of our offices (London/Leicester), on client-site, or a combination of both three times a week. There may be very occasional travel to our overseas offices (mostly in Europe). Requirements Ultimately success in this role and success for Mindera as a business comes from delivering high quality software that meets the customers needs . Having a down to earth, open and transparent relationship with clients and engineers is key. Some of the related responsibilities might include: Discover, map and maintain key stakeholder relationships for an account. Ensure good working knowledge of clients business(challenges, goals, opportunities) and how the technology services we provide fit into the big picture and add value. Oversight of day to day software delivery activities, demonstrating a high level understanding of technologies, architecture and methodology, especially agile. Manage the demand/supply between the needs of the client and our engineering workforce, ensuring up to date hiring plans, coordination of new recruitment, and onboarding. Maintain detailed knowledge of what the team are doing and be credible in discussions with clients, e.g. recognising successes, weaknesses, and recommendations for improvement. Coordinate any changes in our work with the client to avoid surprises, e.g. team changes, delivery problems & mitigation, cost or timescale variances etc. Preparation and attendance of monthly account meetings, including compiling information for reports. Foster an open and honest environment where achievements are celebrated and mistakes are learned from, demonstrating a high level of emotional intelligence to help resolve conflicts where necessary. Seek out and help curate account success stories to champion the team and use as case studies for future opportunities. Attendance at events, including networking and nurturing of new sales opportunities. Relevant Skills and Experience Previous experience as an Technology Engagement Manager or a Technology Delivery Manager, Head of Engineering or Head of Tech . Exceptional communication and team skills with a track record of being able to build and maintain long-lasting relationships. Ambitious, confident and motivated; able to meet and exceed targets in a customer facing role. Strong understanding of technology delivery, ideally gained from previous hands-on experience as a developer/architect/project/product manager (especially web and mobile application development), including good awareness in contemporary technologies, processes and tools, especially agile delivery methods. Experience of successfully working with challenging clients or stakeholders and with complex business scenarios. Solution-focused, consultative, trusting and reassuring approach. Good attention to detail. Benefits We Offer Flexible working arrangements A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued 25 days holiday + bank holidays. After 2 years you are entitled to 1 additional day/ year up to 30 days Private Medical Healthcare with Aviva Enhanced pension scheme (up to 8% matched) Enhanced Maternity, Paternity, Shared Parental and Adoption leave and pay Retail Discounts Cycle to Work scheme Annual company team-building trip and Christmas party At our office in Leicester we have a wide range of snacks and drinks to keep you fed and healthy About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.
NPD Manager
BBF Limited
NPD Process Manager BBF Limited Blackburn Full-time, Permanent We are currently recruiting a NPD Process Manager to be based at our Blackburn bakery on a full-time, permanent basis. Who are we looking for? We are looking for a motivated individual with great organisational skills and passion for bakery. You will be a team player with superb communication skills, which will enable you to be the first point of contact for our key customer and internal teams. You will lead a process team and be responsible for the successful upscaling of concepts across Blackburn, Shadsworth and Bradford sites. A self-starter, you will show energy and enthusiasm for the products in which you work, and you will thrive under pressure. The ideal candidate will have at least 5 years experience within a food manufacturing business, preferably a bakery or equivalent knowledge/experience. A food science-related qualification is preferred. The role of a NPD Manager at BBF Limited To successfully deliver all projects in-line with the critical path, ensuring full and timely communication and collaboration with all areas of the business and the customer. Responsible for coordinating the trials and ensuring the trial outputs are recorded, creating factory recipes, agreeing the QAS directly with customer and ensuring a smooth handover to our specifications team To ensure all projects adhere to the PLM process ensuring any product introduced to the sites are controlled and documented. Manage Stakeholders - Ensure great communication between key departments particularly the site operations and technical teams Line management, with a team of 4/5 As the site contact, travel to BBF sites or our customers head office is essential. You will host customer visit at site. Who are BBF Limited? BBF Limited are one of the UKs leading ambient cake and chilled dessert manufacturers of retailer own label, licensed and branded cakes, supplying recognisable major retailers across the UK and European market. Our team of experts develop and manufacture a wide range of high-quality ambient cake products across several different categories including celebration cake, mini rolls, mince pies, fruit pies and a wide range of chilled desserts including cheesecake, crumbles and sponge cakes. These include mince pies, celebration cakes, slab cakes, cupcakes and many more! We are passionate about our products and aim to put the customer at the heart of everything we do. With recent investment and acquisitions taking us to nearly 1,400 direct employees, this is an exciting time to join BBF Limited! We are continually looking to grow, but we can only do that with exceptional talent across all levels and disciplines of the business. That is where you come into it! On top of making some really tasty cakes and desserts, we do a lot of fun stuff too! Whether that be Christmas fun days, pancake-flipping competitions, Red Nose Day events or odd-sock days, youll be coming to work smiling. What do you get in return? Financial Great salary depending on experience Pension Life Assurance/Death in Service Benefit Access to the company Benefits Hub Access to Company Shop a discounted re-distributor of surplus food and household products Health & Wellbeing 25 days holiday (plus bank holidays) Employee Assistance Programme Access to meditation and well-being app Personal & Professional Development Dedicated in-house Learning & Development/Training team Online training platform with access to 100+ training courses A few other bits Free on-site parking Recruitment Agencies We operate a recruitment PSL when we require assistance, and we aren't adding to this at present. Any agency assistance will be instructed accordingly and therefore any CVs sent to any BBF Limited employee will be treated as a gift and won't be liable for a fee. Please don't speculatively contact us in relation to this vacancy or any other vacancy. JBRP1_UKTJ
Dec 18, 2025
Full time
NPD Process Manager BBF Limited Blackburn Full-time, Permanent We are currently recruiting a NPD Process Manager to be based at our Blackburn bakery on a full-time, permanent basis. Who are we looking for? We are looking for a motivated individual with great organisational skills and passion for bakery. You will be a team player with superb communication skills, which will enable you to be the first point of contact for our key customer and internal teams. You will lead a process team and be responsible for the successful upscaling of concepts across Blackburn, Shadsworth and Bradford sites. A self-starter, you will show energy and enthusiasm for the products in which you work, and you will thrive under pressure. The ideal candidate will have at least 5 years experience within a food manufacturing business, preferably a bakery or equivalent knowledge/experience. A food science-related qualification is preferred. The role of a NPD Manager at BBF Limited To successfully deliver all projects in-line with the critical path, ensuring full and timely communication and collaboration with all areas of the business and the customer. Responsible for coordinating the trials and ensuring the trial outputs are recorded, creating factory recipes, agreeing the QAS directly with customer and ensuring a smooth handover to our specifications team To ensure all projects adhere to the PLM process ensuring any product introduced to the sites are controlled and documented. Manage Stakeholders - Ensure great communication between key departments particularly the site operations and technical teams Line management, with a team of 4/5 As the site contact, travel to BBF sites or our customers head office is essential. You will host customer visit at site. Who are BBF Limited? BBF Limited are one of the UKs leading ambient cake and chilled dessert manufacturers of retailer own label, licensed and branded cakes, supplying recognisable major retailers across the UK and European market. Our team of experts develop and manufacture a wide range of high-quality ambient cake products across several different categories including celebration cake, mini rolls, mince pies, fruit pies and a wide range of chilled desserts including cheesecake, crumbles and sponge cakes. These include mince pies, celebration cakes, slab cakes, cupcakes and many more! We are passionate about our products and aim to put the customer at the heart of everything we do. With recent investment and acquisitions taking us to nearly 1,400 direct employees, this is an exciting time to join BBF Limited! We are continually looking to grow, but we can only do that with exceptional talent across all levels and disciplines of the business. That is where you come into it! On top of making some really tasty cakes and desserts, we do a lot of fun stuff too! Whether that be Christmas fun days, pancake-flipping competitions, Red Nose Day events or odd-sock days, youll be coming to work smiling. What do you get in return? Financial Great salary depending on experience Pension Life Assurance/Death in Service Benefit Access to the company Benefits Hub Access to Company Shop a discounted re-distributor of surplus food and household products Health & Wellbeing 25 days holiday (plus bank holidays) Employee Assistance Programme Access to meditation and well-being app Personal & Professional Development Dedicated in-house Learning & Development/Training team Online training platform with access to 100+ training courses A few other bits Free on-site parking Recruitment Agencies We operate a recruitment PSL when we require assistance, and we aren't adding to this at present. Any agency assistance will be instructed accordingly and therefore any CVs sent to any BBF Limited employee will be treated as a gift and won't be liable for a fee. Please don't speculatively contact us in relation to this vacancy or any other vacancy. JBRP1_UKTJ
Compleat Food Group
Site Head of Technical
Compleat Food Group Nottingham, Nottinghamshire
Site Head of Technical Site Head of Technical Riverside Bakery, Nottingham Salary:£80,000 per annum + car allowance + bonus Reports to:Divisional Technical Director Pastry Location:Nottingham About The Compleat Food Group (TCFG): The Compleat Food Group (TCFG) is a leading UK food manufacturer, renowned for delivering high-quality, great-tasting products. We combine technical excellence, innovation, and trusted brands to meet the evolving needs of our customers and consumers. Role Overview: We are seeking aSite Head of Technicalto lead and develop the technical function at our Riverside Bakery site. This senior leadership role is responsible for ensuringfood safety, quality, integrity, and compliance, while driving continuous improvement and implementing the groups technical strategy. You will be a key technical contact for customers, retailers, and internal stakeholders, ensuring the site consistently meets and exceeds audit and quality expectations. Key Responsibilities: Lead and manage the site technical team, setting clear objectives and fostering a high-performance culture. Deliver and implement the group technical strategy across the site. Develop strong cross-functional relationships to embed technical excellence throughout operations. Manage customer audits, visits, and new product launches, ensuring compliance with retailer Codes of Practice. Maintain and improve audit accreditations and oversee site technical KPIs. Support technical aspects of product development and process design. Use data effectively to monitor performance, identify risks, and drive continuous improvement. Required Skills, Knowledge & Experience: Extensive technical/quality leadership experience infood manufacturing, ideally in chilled products. Proven experience managinglarge technical teamsand developing talent. Strong knowledge offood science, HACCP, UK and EU legislation, and retailer Codes of Practice. Experience withBRCGS standards, lead audits, and customer audits. Degree in Food Science or a related discipline. HACCP Level 3, Food Safety Level 3, TACCP/Integrity, Lead Auditor qualification. Excellent communication, influencing, and commercial skills. Strong organisational, analytical, and problem-solving abilities. Full UK driving licence. About The Compleat Food Group At The Compleat Food Group, were proud to be a food business built on purpose and passion. Formed in 2021, were on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. Were home to some of the UKs most exciting and loved food brands, includingWalls Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, andHarvey & Brockless. Alongside our branded portfolio, were a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UKs major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, were united by a shared ambition to shape the future of food for the better. We are backed by European private equity firm PAI Partners. Application: If you are an experienced technical leader with a proven track record in food manufacturing and are ready to drive excellence at Riverside Bakery, we would welcome your application. REF- JBRP1_UKTJ
Dec 18, 2025
Full time
Site Head of Technical Site Head of Technical Riverside Bakery, Nottingham Salary:£80,000 per annum + car allowance + bonus Reports to:Divisional Technical Director Pastry Location:Nottingham About The Compleat Food Group (TCFG): The Compleat Food Group (TCFG) is a leading UK food manufacturer, renowned for delivering high-quality, great-tasting products. We combine technical excellence, innovation, and trusted brands to meet the evolving needs of our customers and consumers. Role Overview: We are seeking aSite Head of Technicalto lead and develop the technical function at our Riverside Bakery site. This senior leadership role is responsible for ensuringfood safety, quality, integrity, and compliance, while driving continuous improvement and implementing the groups technical strategy. You will be a key technical contact for customers, retailers, and internal stakeholders, ensuring the site consistently meets and exceeds audit and quality expectations. Key Responsibilities: Lead and manage the site technical team, setting clear objectives and fostering a high-performance culture. Deliver and implement the group technical strategy across the site. Develop strong cross-functional relationships to embed technical excellence throughout operations. Manage customer audits, visits, and new product launches, ensuring compliance with retailer Codes of Practice. Maintain and improve audit accreditations and oversee site technical KPIs. Support technical aspects of product development and process design. Use data effectively to monitor performance, identify risks, and drive continuous improvement. Required Skills, Knowledge & Experience: Extensive technical/quality leadership experience infood manufacturing, ideally in chilled products. Proven experience managinglarge technical teamsand developing talent. Strong knowledge offood science, HACCP, UK and EU legislation, and retailer Codes of Practice. Experience withBRCGS standards, lead audits, and customer audits. Degree in Food Science or a related discipline. HACCP Level 3, Food Safety Level 3, TACCP/Integrity, Lead Auditor qualification. Excellent communication, influencing, and commercial skills. Strong organisational, analytical, and problem-solving abilities. Full UK driving licence. About The Compleat Food Group At The Compleat Food Group, were proud to be a food business built on purpose and passion. Formed in 2021, were on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. Were home to some of the UKs most exciting and loved food brands, includingWalls Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, andHarvey & Brockless. Alongside our branded portfolio, were a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UKs major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, were united by a shared ambition to shape the future of food for the better. We are backed by European private equity firm PAI Partners. Application: If you are an experienced technical leader with a proven track record in food manufacturing and are ready to drive excellence at Riverside Bakery, we would welcome your application. REF- JBRP1_UKTJ
Regional Lead for Infrastructure
Currie & Brown Uk Limited
About The Role Regional Lead for Infrastructure, South West England Location: Bristol or Cardiff area (hybrid working across the South West). The Opportunity We are seeking a dynamic South West Regional Lead to drive our infrastructure business forward. You will lead an established team, champion growth into new sectors, and ensure our work aligns with the National Infrastructure Plan. This is a key leadership role with the scope to shape strategy, inspire others, and make a real impact. What You'll Do • Develop and implement a regional strategy supporting our national objectives • Expand our portfolio into Defence, Utilities, Highways, Aviation and Energy • Lead, motivate, and develop a high-performing, diverse team • Build strong client relationships and develop new partnerships • Promote a culture of collaboration, inclusion, and continuous improvement • Ensure financial control and achievement of growth targets • Support cross-regional initiatives and joint bidding efforts What You'll Bring • Proven leadership in infrastructure or related sectors • Strategic planning and business development experience • Ability to influence and collaborate across diverse teams and stakeholders • Commercial acumen and understanding of regional market dynamics • Commitment to fostering an inclusive, high-performing culture About You About Us Why Join Us? • Flexible working arrangements to support work-life balance • Inclusive benefits package and transparent salary structure • Opportunities for professional growth and development • A culture that values every voice and celebrates diverse perspectives • Commitment to equal opportunities - applications are encouraged from all qualified candidates, regardless of gender, ethnicity, disability, age, sexual orientation, or background Our Culture We foster a collaborative, inclusive, and high-performing environment where everyone can thrive, regardless of background or identity. Our culture is built on: • Professionalism and Respect: We value each other's contributions and are committed to business awareness while delivering excellence • Collaboration: We work together in integrated teams, promoting inclusivity, supporting each other, and empowering success • Honesty and Integrity: Transparency and responsibility are at the heart of our work, our people, and our shared success • Growth and Development: We offer mentoring, structured career progression, and opportunities for professional growth. Our mentoring program supports career development, encourages knowledge sharing, and helps employees navigate their career paths Ready to build what's next? Apply today and become part of a great team. For more information, contact: Gitte Fjordside, Head of Recruitment UK & Europe. JBRP1_UKTJ
Dec 18, 2025
Full time
About The Role Regional Lead for Infrastructure, South West England Location: Bristol or Cardiff area (hybrid working across the South West). The Opportunity We are seeking a dynamic South West Regional Lead to drive our infrastructure business forward. You will lead an established team, champion growth into new sectors, and ensure our work aligns with the National Infrastructure Plan. This is a key leadership role with the scope to shape strategy, inspire others, and make a real impact. What You'll Do • Develop and implement a regional strategy supporting our national objectives • Expand our portfolio into Defence, Utilities, Highways, Aviation and Energy • Lead, motivate, and develop a high-performing, diverse team • Build strong client relationships and develop new partnerships • Promote a culture of collaboration, inclusion, and continuous improvement • Ensure financial control and achievement of growth targets • Support cross-regional initiatives and joint bidding efforts What You'll Bring • Proven leadership in infrastructure or related sectors • Strategic planning and business development experience • Ability to influence and collaborate across diverse teams and stakeholders • Commercial acumen and understanding of regional market dynamics • Commitment to fostering an inclusive, high-performing culture About You About Us Why Join Us? • Flexible working arrangements to support work-life balance • Inclusive benefits package and transparent salary structure • Opportunities for professional growth and development • A culture that values every voice and celebrates diverse perspectives • Commitment to equal opportunities - applications are encouraged from all qualified candidates, regardless of gender, ethnicity, disability, age, sexual orientation, or background Our Culture We foster a collaborative, inclusive, and high-performing environment where everyone can thrive, regardless of background or identity. Our culture is built on: • Professionalism and Respect: We value each other's contributions and are committed to business awareness while delivering excellence • Collaboration: We work together in integrated teams, promoting inclusivity, supporting each other, and empowering success • Honesty and Integrity: Transparency and responsibility are at the heart of our work, our people, and our shared success • Growth and Development: We offer mentoring, structured career progression, and opportunities for professional growth. Our mentoring program supports career development, encourages knowledge sharing, and helps employees navigate their career paths Ready to build what's next? Apply today and become part of a great team. For more information, contact: Gitte Fjordside, Head of Recruitment UK & Europe. JBRP1_UKTJ
Sky
Operational Readiness Manager
Sky Merton, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Executive
Sky Edmonton, Cornwall
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness Manager
Sky Southall, Middlesex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Executive
Sky Dagenham, Essex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Response, Readiness and Resilience Manager
Sky Southall, Middlesex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness, Resilience and Response Manager
Sky Purley, Surrey
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Response, Readiness and Resilience Manager
Sky Dagenham, Essex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness, Resilience and Response Manager
Sky Hounslow, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness, Resilience and Response Manager
Sky Islington, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
Sky Brent, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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