We are hiring for a Senior Receptionist to join our dynamic Rapport team of 5 Ambassadors, based in Mayfair. Our client is an American global investment company with stunning offices. The HQ is an incredible workspace, where you will have many opportunities to deliver excellent service to colleagues and clients alike. This is the ideal role for someone who is ready to take the next exciting step in their career. We are looking for someone who has an incredible ability to spark immediate Rapport with everyone they meet. You will be an integral part of highly professional team, focused on delivering outstanding service and memorable experiences across the two receptions on the client floors and 17 meeting rooms. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Thursday; shift rota basis between 7:30 AM - 7 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main Responsibilities Supervising the day to day operations of the team, as well as supporting the Guest Services Manager and Reception & Event Supervisor as required. Ensuring all standards, procedures, and processes are upheld to the highest standards. Working seamlessly with different departments to create memorable experiences for our clients and their guests. Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building. Coordinating and supporting internal and external events. Proactively dealing with guest queries in an efficient, friendly, and timely manner, ensuring all business requirements are dealt with promptly and professionally. Handling all internal and external calls in a professional and timely manner. Always adopting a flexible and adaptable approach when dealing with ad hoc duties as required. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Ideally, have a leadership background and a minimum 3 years of front of house. Reception experience in a luxury hotel, premium airline, or a corporate environment. Previous experience with internal or external events. Be passionate and driven to deliver the very highest levels of customer service. Have great interpersonal skills, an outgoing and vibrant personality. Demonstrate an excellent command of the English language, both in verbal and written communication. Be proficient in MS Word, Excel and other similar software packages. Understand professional etiquette. Possess a high level of attention to detail. Have the ability to work well under pressure and act both proactively and intuitively. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Dec 19, 2025
Full time
We are hiring for a Senior Receptionist to join our dynamic Rapport team of 5 Ambassadors, based in Mayfair. Our client is an American global investment company with stunning offices. The HQ is an incredible workspace, where you will have many opportunities to deliver excellent service to colleagues and clients alike. This is the ideal role for someone who is ready to take the next exciting step in their career. We are looking for someone who has an incredible ability to spark immediate Rapport with everyone they meet. You will be an integral part of highly professional team, focused on delivering outstanding service and memorable experiences across the two receptions on the client floors and 17 meeting rooms. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Thursday; shift rota basis between 7:30 AM - 7 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main Responsibilities Supervising the day to day operations of the team, as well as supporting the Guest Services Manager and Reception & Event Supervisor as required. Ensuring all standards, procedures, and processes are upheld to the highest standards. Working seamlessly with different departments to create memorable experiences for our clients and their guests. Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building. Coordinating and supporting internal and external events. Proactively dealing with guest queries in an efficient, friendly, and timely manner, ensuring all business requirements are dealt with promptly and professionally. Handling all internal and external calls in a professional and timely manner. Always adopting a flexible and adaptable approach when dealing with ad hoc duties as required. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Ideally, have a leadership background and a minimum 3 years of front of house. Reception experience in a luxury hotel, premium airline, or a corporate environment. Previous experience with internal or external events. Be passionate and driven to deliver the very highest levels of customer service. Have great interpersonal skills, an outgoing and vibrant personality. Demonstrate an excellent command of the English language, both in verbal and written communication. Be proficient in MS Word, Excel and other similar software packages. Understand professional etiquette. Possess a high level of attention to detail. Have the ability to work well under pressure and act both proactively and intuitively. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We are looking for a professional and proactive Administrator on behalf of our client. This key role involves managing the front desk and providing comprehensive administrative support to the Office Manager, Practice Manager & Directors. Role Role: Administrator Location: City Centre Salary: Negotiable Hours: Monday to Friday (flexibility such as 9 day fortnight or hybrid working) Responsibilities Reception & Front Desk Responsibilities Serve as the first point of contact by answering incoming calls. Welcome and assist visitors, offering refreshments as needed. Handle incoming and outgoing mail efficiently. Coordinate taxi bookings and manage copy shop requests. Monitor and replenish stationery and office supplies. Maintain stock and distribution of Personal Protective Equipment (PPE). Organise Continuing Professional Development (CPD) lunch sessions. Log and track new business enquiries. Support the conversion of enquiries into active jobs using Workspace. General Administration Maintain and organise both physical and digital filing systems. Perform a variety of general office and administrative tasks. Assist a designated group of engineers and technicians with administrative support. Carry out ad hoc duties as required. Project & Financial Administration Convert job enquiries into active projects. Manage invoicing, fee charts, and project owner reports. Conduct weekly checks on the "won" system. Prepare and maintain specification lists. Departmental & Submission Support Manage the Cube Store (both physical and electronic records). Archive documents and project files (physical and digital). Gather and compile information for project submissions. Support the Office Manager and Senior Management with submission preparation when needed. Provide Design Team Leaders with PQQ and tender documentation in the required format. What you'll need Proficiency in Microsoft Word and Excel Strong organisational and time management abilities Effective verbal and written communication skills Ability to collaborate effectively within a team environment Solid computer literacy and accurate typing capabilities Excellent command of English spelling and grammar High level of accuracy and attention to detail Capacity to work independently using initiative, while recognising when to elevate issues to a supervisor Office Angels is an equal opportunities employer. By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 19, 2025
Full time
We are looking for a professional and proactive Administrator on behalf of our client. This key role involves managing the front desk and providing comprehensive administrative support to the Office Manager, Practice Manager & Directors. Role Role: Administrator Location: City Centre Salary: Negotiable Hours: Monday to Friday (flexibility such as 9 day fortnight or hybrid working) Responsibilities Reception & Front Desk Responsibilities Serve as the first point of contact by answering incoming calls. Welcome and assist visitors, offering refreshments as needed. Handle incoming and outgoing mail efficiently. Coordinate taxi bookings and manage copy shop requests. Monitor and replenish stationery and office supplies. Maintain stock and distribution of Personal Protective Equipment (PPE). Organise Continuing Professional Development (CPD) lunch sessions. Log and track new business enquiries. Support the conversion of enquiries into active jobs using Workspace. General Administration Maintain and organise both physical and digital filing systems. Perform a variety of general office and administrative tasks. Assist a designated group of engineers and technicians with administrative support. Carry out ad hoc duties as required. Project & Financial Administration Convert job enquiries into active projects. Manage invoicing, fee charts, and project owner reports. Conduct weekly checks on the "won" system. Prepare and maintain specification lists. Departmental & Submission Support Manage the Cube Store (both physical and electronic records). Archive documents and project files (physical and digital). Gather and compile information for project submissions. Support the Office Manager and Senior Management with submission preparation when needed. Provide Design Team Leaders with PQQ and tender documentation in the required format. What you'll need Proficiency in Microsoft Word and Excel Strong organisational and time management abilities Effective verbal and written communication skills Ability to collaborate effectively within a team environment Solid computer literacy and accurate typing capabilities Excellent command of English spelling and grammar High level of accuracy and attention to detail Capacity to work independently using initiative, while recognising when to elevate issues to a supervisor Office Angels is an equal opportunities employer. By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
WHO ARE WE Nestled in the heart of London's prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and exceptional service. Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state-of-the-art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments. At Pan Pacific London, luxury meets excellence and we invite you to be part of it. ABOUT YOU We're on the looking for a passionate and guest-focused Front Desk Supervisor to become a valued part of our outstanding Reception team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity. If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Front Desk Supervisor in our Reception department, you will play a key role in delivering exceptional, personalised experiences for every guest. You will be a true ambassador of Pan Pacific London, ensuring every interaction reflects our commitment to excellence. Your responsibilities will include, but are not limited to: Supervise, coach and develop the team, including managing the performance of the team as needed. Possess good judgement and be able to act with autonomy when dealing with issues with our guests. Act with integrity when dealing with any confidential information or situations connected to our guests or the company. Have an uncanny ability to anticipate guest needs and go the extra mile. The first point of contact who will be on hand to deliver a memorable experience for our guest. YOUR BENEFITS WORKING AS A FRONT DESK SUPERVISOR AT PAN PACIFIC LONDON As a company, we take pride in our close-knit culture, commitment to development, and focus on wellbeing. Here's what we offer: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and 25% on Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, we're committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe-including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year - Group (2023) Catey Awards Hotel of the Year - London (2022/2023) AA Hospitality Awards Forbes Five-Star Rating 2022/2023 Forbes Five-Star Rating 2023/2024 Forbes Five-Star Rating 2024/2025 Forbes Four-Star Rating - SENSORY Wellbeing 2023/2024 Forbes Four-Star Rating - SENSORY Wellbeing 2024/2025 Please note All applicants for the role of Front Desk Supervisor must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage. Compensation: Competitive salary
Dec 19, 2025
Full time
WHO ARE WE Nestled in the heart of London's prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and exceptional service. Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state-of-the-art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments. At Pan Pacific London, luxury meets excellence and we invite you to be part of it. ABOUT YOU We're on the looking for a passionate and guest-focused Front Desk Supervisor to become a valued part of our outstanding Reception team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity. If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Front Desk Supervisor in our Reception department, you will play a key role in delivering exceptional, personalised experiences for every guest. You will be a true ambassador of Pan Pacific London, ensuring every interaction reflects our commitment to excellence. Your responsibilities will include, but are not limited to: Supervise, coach and develop the team, including managing the performance of the team as needed. Possess good judgement and be able to act with autonomy when dealing with issues with our guests. Act with integrity when dealing with any confidential information or situations connected to our guests or the company. Have an uncanny ability to anticipate guest needs and go the extra mile. The first point of contact who will be on hand to deliver a memorable experience for our guest. YOUR BENEFITS WORKING AS A FRONT DESK SUPERVISOR AT PAN PACIFIC LONDON As a company, we take pride in our close-knit culture, commitment to development, and focus on wellbeing. Here's what we offer: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and 25% on Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, we're committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe-including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year - Group (2023) Catey Awards Hotel of the Year - London (2022/2023) AA Hospitality Awards Forbes Five-Star Rating 2022/2023 Forbes Five-Star Rating 2023/2024 Forbes Five-Star Rating 2024/2025 Forbes Four-Star Rating - SENSORY Wellbeing 2023/2024 Forbes Four-Star Rating - SENSORY Wellbeing 2024/2025 Please note All applicants for the role of Front Desk Supervisor must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage. Compensation: Competitive salary
A premier hospitality establishment in the City of London seeks a Front Desk Supervisor to lead their outstanding reception team. The role involves supervising and coaching staff to ensure exceptional service while handling guest interactions. Candidates should demonstrate excellent judgement and the ability to create memorable experiences. A focus on professionalism and detail is essential. This is an exciting opportunity to join a renowned five-star property and be part of a supportive team.
Dec 19, 2025
Full time
A premier hospitality establishment in the City of London seeks a Front Desk Supervisor to lead their outstanding reception team. The role involves supervising and coaching staff to ensure exceptional service while handling guest interactions. Candidates should demonstrate excellent judgement and the ability to create memorable experiences. A focus on professionalism and detail is essential. This is an exciting opportunity to join a renowned five-star property and be part of a supportive team.
Overview We are looking for an enthusiastic person to join our Business Support team. This team provides administrative assistance across the entire Practice in a variety of ways. Job Description: To oversee the reception area, deal with all incoming telephone calls and visitors to the office. Provide administrative support to the Office Manager and Practice Manager, Directors, engineers, and technicians. Provide administration support with tenders, competitions, and submissions. Responsibilities Reception/Administration Answering telephones - first point of contact New business Processing incoming/outgoing mail Taxis/Copy shop inputting Maintaining PPE Organising CPD lunches Greeting visitors and providing refreshments Logging and monitoring new work enquiries Converting jobs in Workspace (project management system) Maintaining filing systems General administration and office tasks Administration Job conversions Invoicing, managing fee charts and project owner reports Weekly won system checks Assisting a section of engineers and technicians Assisting with ad hoc duties Administration Department Tasks/Competitions Cube store - physical & electronic Archiving - physical & electronic Collating information for submissions Assisting Office Manager and Senior Management with submissions, if required Providing Design Team Leaders with PQQ/Tender information in requested format Skills & Qualifications A good understanding of Microsoft Word and Excel An organised approach and good time management skills The ability to work well as part of a team Computer literacy and good typing skills A good level of English spelling and grammar Accuracy and attention to detail Ability to use own initiative but also know when matters need to be referred to a supervisor Good level of IT literacy and use of Microsoft Office applications
Dec 18, 2025
Full time
Overview We are looking for an enthusiastic person to join our Business Support team. This team provides administrative assistance across the entire Practice in a variety of ways. Job Description: To oversee the reception area, deal with all incoming telephone calls and visitors to the office. Provide administrative support to the Office Manager and Practice Manager, Directors, engineers, and technicians. Provide administration support with tenders, competitions, and submissions. Responsibilities Reception/Administration Answering telephones - first point of contact New business Processing incoming/outgoing mail Taxis/Copy shop inputting Maintaining PPE Organising CPD lunches Greeting visitors and providing refreshments Logging and monitoring new work enquiries Converting jobs in Workspace (project management system) Maintaining filing systems General administration and office tasks Administration Job conversions Invoicing, managing fee charts and project owner reports Weekly won system checks Assisting a section of engineers and technicians Assisting with ad hoc duties Administration Department Tasks/Competitions Cube store - physical & electronic Archiving - physical & electronic Collating information for submissions Assisting Office Manager and Senior Management with submissions, if required Providing Design Team Leaders with PQQ/Tender information in requested format Skills & Qualifications A good understanding of Microsoft Word and Excel An organised approach and good time management skills The ability to work well as part of a team Computer literacy and good typing skills A good level of English spelling and grammar Accuracy and attention to detail Ability to use own initiative but also know when matters need to be referred to a supervisor Good level of IT literacy and use of Microsoft Office applications
Klarent Hospitality are recruiting for a Reception Supervisor We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role As Reception Supervisor, you will oversee the reception activities between the Guest, the hotel, and the various hotel departments. A Reception Supervisor is responsible for supervising the activities that create the first impressions of our Guests Supervise Reception operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing, and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and teamwork Maximise sales revenues through up selling and the brand loyalty program Manage Guest requests, enquiries and complaints promptly while exceeding guest expectations Maintain the professional appearance of the Reception with a focus on hospitality and Guest service Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities - "Hotel specific" Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships - T&C's apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Excellent standards Strong commercial/business awareness and demonstration of sales capabilities Calm, organised work ethic with the ability to prioritise and meet deadlines Good organisational / time management skills. Resilient, creativity, able multitask and can work under pressure Ability to work morning, afternoon/evening, and weekends Is the Reception Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?
Dec 18, 2025
Full time
Klarent Hospitality are recruiting for a Reception Supervisor We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role As Reception Supervisor, you will oversee the reception activities between the Guest, the hotel, and the various hotel departments. A Reception Supervisor is responsible for supervising the activities that create the first impressions of our Guests Supervise Reception operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing, and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and teamwork Maximise sales revenues through up selling and the brand loyalty program Manage Guest requests, enquiries and complaints promptly while exceeding guest expectations Maintain the professional appearance of the Reception with a focus on hospitality and Guest service Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities - "Hotel specific" Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships - T&C's apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Excellent standards Strong commercial/business awareness and demonstration of sales capabilities Calm, organised work ethic with the ability to prioritise and meet deadlines Good organisational / time management skills. Resilient, creativity, able multitask and can work under pressure Ability to work morning, afternoon/evening, and weekends Is the Reception Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?
Select how often (in days) to receive an alert: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Job Title: Front of House & Events Administrator Department: Shared Services Location: Liverpool Contract Type: 12 month secondment / fixed term contract The Role To provide the delivery of consistent and high-quality Front of House (FOH) and Events services (encompassing both reception services and client hospitality) for the assigned office, which includes the provision of face to face client visits, colleague queries, events support and coordination and room booking processing across the Group. Outcomes of the Role Responsible for providing a professional, efficient switchboard service, ensuring calls are answered in a timely, courteous manner, announcing calls, and taking messages. Provide a professional meet and greet service to clients and external visitors. Process room bookings: organising details and catering as per request, liaising with IT and facilities where needed. Ensure client areas and meeting rooms are always maintained to a high standard, raising any issues with your line manager. Approve catering requests on condeco confirming details with the requestor or host. Prepare, present, and serve food and beverages when requested, assisting with clear down of the rooms and kitchen. Assist with events within Rathbone Hall Carry out any other duties associated with the role of FoH Administrator as requested by your line manager Knowledge, Skills and Experience To actively build constructive relationships with other members of staff, (supervisor, manager, colleagues), providing support for other team members. To build and maintain a professional service to meet the needs of our clients and external contacts. To communicate in an effective and positive manner, recognising the role is the voice of the company, whilst adopting a flexible and adaptable approach. To understand the professional services Rathbones, offer to clients and potential new business. Develop and maintain an awareness of the organisational structure and the risks involved when dealing with client data and demonstrate business awareness. To understand and comply with the requirements of our regulators, as they impact upon the business. To demonstrate detailed job knowledge and expertise in own area and capably answer technical questions from clients or colleagues. To be able to deal with data quickly and accurately and relate and compare data from difference sources. Recognise trends, identifying key issues and securing relevant information. To regularly check work, ensuring all details are correct in order to maintain a high level of accuracy and a low level of errors. To be able to plan and manage time effectively, allocating realistic timescales in order to achieve and meet deadlines. Remain calm under pressure and continue to work productively and in a focussed way. To demonstrate a methodical and consistent approach toward work and build systematic work processes into activities and tasks. Follow company policy and adhere to recommended working practices. To take responsibility for continuing one's own professional development. To inspire trust in others by treating both clients and colleagues fairly and honestly, maintaining confidentiality at all times. Preparation of client meeting rooms to an agreed format and standards ensuring any faults or observations are reported to your line manager. Take daily receipt of sandwich / food deliveries. Preparation of sandwiches, accompaniments, crockery, cutlery and glassware to agreed presentation standards and service to the meeting room at the time requested. Strong communication and interpersonal skills, with the ability to work effectively with cross functional teams. Knowledge of Agile methodologies and experience working in Agile environments is a plus. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Dec 18, 2025
Full time
Select how often (in days) to receive an alert: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Job Title: Front of House & Events Administrator Department: Shared Services Location: Liverpool Contract Type: 12 month secondment / fixed term contract The Role To provide the delivery of consistent and high-quality Front of House (FOH) and Events services (encompassing both reception services and client hospitality) for the assigned office, which includes the provision of face to face client visits, colleague queries, events support and coordination and room booking processing across the Group. Outcomes of the Role Responsible for providing a professional, efficient switchboard service, ensuring calls are answered in a timely, courteous manner, announcing calls, and taking messages. Provide a professional meet and greet service to clients and external visitors. Process room bookings: organising details and catering as per request, liaising with IT and facilities where needed. Ensure client areas and meeting rooms are always maintained to a high standard, raising any issues with your line manager. Approve catering requests on condeco confirming details with the requestor or host. Prepare, present, and serve food and beverages when requested, assisting with clear down of the rooms and kitchen. Assist with events within Rathbone Hall Carry out any other duties associated with the role of FoH Administrator as requested by your line manager Knowledge, Skills and Experience To actively build constructive relationships with other members of staff, (supervisor, manager, colleagues), providing support for other team members. To build and maintain a professional service to meet the needs of our clients and external contacts. To communicate in an effective and positive manner, recognising the role is the voice of the company, whilst adopting a flexible and adaptable approach. To understand the professional services Rathbones, offer to clients and potential new business. Develop and maintain an awareness of the organisational structure and the risks involved when dealing with client data and demonstrate business awareness. To understand and comply with the requirements of our regulators, as they impact upon the business. To demonstrate detailed job knowledge and expertise in own area and capably answer technical questions from clients or colleagues. To be able to deal with data quickly and accurately and relate and compare data from difference sources. Recognise trends, identifying key issues and securing relevant information. To regularly check work, ensuring all details are correct in order to maintain a high level of accuracy and a low level of errors. To be able to plan and manage time effectively, allocating realistic timescales in order to achieve and meet deadlines. Remain calm under pressure and continue to work productively and in a focussed way. To demonstrate a methodical and consistent approach toward work and build systematic work processes into activities and tasks. Follow company policy and adhere to recommended working practices. To take responsibility for continuing one's own professional development. To inspire trust in others by treating both clients and colleagues fairly and honestly, maintaining confidentiality at all times. Preparation of client meeting rooms to an agreed format and standards ensuring any faults or observations are reported to your line manager. Take daily receipt of sandwich / food deliveries. Preparation of sandwiches, accompaniments, crockery, cutlery and glassware to agreed presentation standards and service to the meeting room at the time requested. Strong communication and interpersonal skills, with the ability to work effectively with cross functional teams. Knowledge of Agile methodologies and experience working in Agile environments is a plus. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Front Desk Supervisor - Canopy by Hilton London City We have an exciting opportunity for a passionate Front Desk Supervisor to join the team at Canopy by Hilton London City. Canopy London City's approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. A Front Office Supervisor assists in the management of daily Front Office operations. Reporting to the Reception Manager, you will be responsible for creating an exceptional guest journey from arrival to departure. You will ensure a positive stay with a strong focus on guest experience and satisfaction, and you will actively contribute to our goal of being among the top 25 TripAdvisor recommended hotels in London. You will be fluent in Hilton Brand Standards, the Property Management System, and eager to discover and share local attractions with our guests. You will be empowered to maximize guest satisfaction, as measured through TripAdvisor and other social and booking platforms. About you You are passionate about creating EPIC moments. You are an experienced hospitality professional who leads by example and knows what it takes to make a guest feel truly welcome. You have developed your leadership style to be able to successfully manage a small team every day at the liveliest point in the hotel. In particular: You love to meet, greet, and serve all sorts of people Passionate about all things Guest experience Are knowledgeable of happenings in our neighbourhood Always look at ways to serve and surprise each guest You are flexible, approachable, and bubbly in nature Minimum of 6 months experience as a hotel receptionist Hilton Experience is a plus! You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates. About the Role You will supervise the efficient operations of reception, including check-in/out procedures. Promote and follow the standards set by Canopy Brand. Support team members in handling guest requests and inquiries to ensure a positive outcome is achieved. Resolve, or if necessary, report all complaints and concerns, and follow up on solutions within the timeframe set by the brand. Lobby Ambassador: Occupy Canopy Central and other public areas, particularly during busy times. Be in constant contact with guests to improve their level of satisfaction and help drive 85% overall experience. Ensure that the Front Office team is fully aware of feedback from guests. Ensure that guest feedback and preferences are updated in CRM profiles for future reference. Be fully knowledgeable of the daily results and events in the hotel (Occupancy, average room rate, TripAdvisor ranking, reviews, groups in-house, Media, Influencers, and other VIPs). Coordinate the check-in and check-out requirements of VIPs daily (VIP reports, room inspections, amenities, welcome letters, welcome gifts, etc.). Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, and happenings in the neighbourhood. Assist in maximizing room occupancy and use up-selling techniques (OnQ Gener8, Nor1) to promote hotel services. Monitor the appearance, standards, and performance of the Front Office Team, and communicate with the Front of House Manager. Supervise and control the Checklist, ensuring all tasks are completed on time. Demonstrate positive leadership characteristics, inspiring fellow enthusiasts to exceed standards by leading from the front and demonstrating a positive can-do attitude. Act in accordance with fire, health, and safety regulations, following the correct procedures when required. Act in accordance with policies and procedures when working with front-of-house equipment and property management systems. Assist other departments wherever necessary and maintain good working relationships with Team Members. Express enthusiasm, energy, and positive vibes, and always act according to company ethics and values. Ensure compliance with all standards and procedures, including all relevant Brand Standards across the department. Promote the Hilton Honors Loyalty Scheme and achieve your individual and team enrollment targets. Ensure your banking is correct and report/resolve all over/under banking issues. Encourage and build mutual trust, respect, and cooperation among team members. About the Hotel Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community. Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. We create a positive stay. Canopy London City is due to open this summer with 340 bedrooms, a destination restaurant, a café bar on the ground floor and a rooftop bar with views of the city. The hotel will be the first under Hilton's Canopy Brand in the UK. About the opportunity Competitive salary Free meals on duty 28 days holiday inclusive of bank holidays which will increase through length of service Automatic enrolment into a workplace pension scheme Healthcare cashback plan (HSF) - Inc: Perkbox and Employee Assist Helpline Hilton worldwide discounted employee/friends and family room rates Social events throughout the year including annual awards celebrations Opportunities to be involved in charity and community events Learning & Development opportunities If you feel you have all the skills and experience mentioned above, then please apply to join the Canopy Collaborative; we call it collaborative because we work together! 4C hotel group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture. No agencies please.
Dec 18, 2025
Full time
Front Desk Supervisor - Canopy by Hilton London City We have an exciting opportunity for a passionate Front Desk Supervisor to join the team at Canopy by Hilton London City. Canopy London City's approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. A Front Office Supervisor assists in the management of daily Front Office operations. Reporting to the Reception Manager, you will be responsible for creating an exceptional guest journey from arrival to departure. You will ensure a positive stay with a strong focus on guest experience and satisfaction, and you will actively contribute to our goal of being among the top 25 TripAdvisor recommended hotels in London. You will be fluent in Hilton Brand Standards, the Property Management System, and eager to discover and share local attractions with our guests. You will be empowered to maximize guest satisfaction, as measured through TripAdvisor and other social and booking platforms. About you You are passionate about creating EPIC moments. You are an experienced hospitality professional who leads by example and knows what it takes to make a guest feel truly welcome. You have developed your leadership style to be able to successfully manage a small team every day at the liveliest point in the hotel. In particular: You love to meet, greet, and serve all sorts of people Passionate about all things Guest experience Are knowledgeable of happenings in our neighbourhood Always look at ways to serve and surprise each guest You are flexible, approachable, and bubbly in nature Minimum of 6 months experience as a hotel receptionist Hilton Experience is a plus! You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates. About the Role You will supervise the efficient operations of reception, including check-in/out procedures. Promote and follow the standards set by Canopy Brand. Support team members in handling guest requests and inquiries to ensure a positive outcome is achieved. Resolve, or if necessary, report all complaints and concerns, and follow up on solutions within the timeframe set by the brand. Lobby Ambassador: Occupy Canopy Central and other public areas, particularly during busy times. Be in constant contact with guests to improve their level of satisfaction and help drive 85% overall experience. Ensure that the Front Office team is fully aware of feedback from guests. Ensure that guest feedback and preferences are updated in CRM profiles for future reference. Be fully knowledgeable of the daily results and events in the hotel (Occupancy, average room rate, TripAdvisor ranking, reviews, groups in-house, Media, Influencers, and other VIPs). Coordinate the check-in and check-out requirements of VIPs daily (VIP reports, room inspections, amenities, welcome letters, welcome gifts, etc.). Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, and happenings in the neighbourhood. Assist in maximizing room occupancy and use up-selling techniques (OnQ Gener8, Nor1) to promote hotel services. Monitor the appearance, standards, and performance of the Front Office Team, and communicate with the Front of House Manager. Supervise and control the Checklist, ensuring all tasks are completed on time. Demonstrate positive leadership characteristics, inspiring fellow enthusiasts to exceed standards by leading from the front and demonstrating a positive can-do attitude. Act in accordance with fire, health, and safety regulations, following the correct procedures when required. Act in accordance with policies and procedures when working with front-of-house equipment and property management systems. Assist other departments wherever necessary and maintain good working relationships with Team Members. Express enthusiasm, energy, and positive vibes, and always act according to company ethics and values. Ensure compliance with all standards and procedures, including all relevant Brand Standards across the department. Promote the Hilton Honors Loyalty Scheme and achieve your individual and team enrollment targets. Ensure your banking is correct and report/resolve all over/under banking issues. Encourage and build mutual trust, respect, and cooperation among team members. About the Hotel Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community. Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. We create a positive stay. Canopy London City is due to open this summer with 340 bedrooms, a destination restaurant, a café bar on the ground floor and a rooftop bar with views of the city. The hotel will be the first under Hilton's Canopy Brand in the UK. About the opportunity Competitive salary Free meals on duty 28 days holiday inclusive of bank holidays which will increase through length of service Automatic enrolment into a workplace pension scheme Healthcare cashback plan (HSF) - Inc: Perkbox and Employee Assist Helpline Hilton worldwide discounted employee/friends and family room rates Social events throughout the year including annual awards celebrations Opportunities to be involved in charity and community events Learning & Development opportunities If you feel you have all the skills and experience mentioned above, then please apply to join the Canopy Collaborative; we call it collaborative because we work together! 4C hotel group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture. No agencies please.
A hospitality group in Edinburgh is seeking an Assistant Night Manager to ensure exceptional guest experiences during the night shift. This role involves leading a reception team, maintaining safety and security procedures, and producing nightly reports. The ideal candidate will have supervisory experience in a Front Office or Nights environment and a strong customer service attitude. Competitive pay and generous employee benefits such as 29 days of holiday and access to a state-of-the-art gym are included.
Dec 18, 2025
Full time
A hospitality group in Edinburgh is seeking an Assistant Night Manager to ensure exceptional guest experiences during the night shift. This role involves leading a reception team, maintaining safety and security procedures, and producing nightly reports. The ideal candidate will have supervisory experience in a Front Office or Nights environment and a strong customer service attitude. Competitive pay and generous employee benefits such as 29 days of holiday and access to a state-of-the-art gym are included.
Posted Tuesday 25 November 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role : Security Officer Pay Rate : £14.91 per hour Shift Pattern : Week 1: 3 nights, 2 days, 2 off & Week 2: 4 nights, 3 days off Location : SW1Y, London. Role Requirements : SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate - Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Work on own initiative. Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent to support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Dec 18, 2025
Full time
Posted Tuesday 25 November 2025 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role : Security Officer Pay Rate : £14.91 per hour Shift Pattern : Week 1: 3 nights, 2 days, 2 off & Week 2: 4 nights, 3 days off Location : SW1Y, London. Role Requirements : SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate - Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Work on own initiative. Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent to support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Hospitality Team Leader to join our amazing site in London. Location: SW1H 9JJ Salary: £29,200 per annum, any overtime is paid at standard rate Working Pattern: Monday - Friday, 40 hours per week, shifts can fall anytime between 8am and latest finish 11pm, flexibility is a must Key Responsibilities To be polite, professional and friendly at all times with customers, clients and colleagues Set up rooms for bookings and events according to the standard procedures Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences To lead drinks and canapes receptions for up to 70 guests Work closely with the events supervisor and line manager, listening and align with the event vision and organizational standards Ensure all equipment are properly placed, clean, and presentable Polishing and preparation of glassware, silverware, and crockery prior to and during events Receive, check, and store deliveries for upcoming events and meetings To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Our Ideal Candidate Have prior experience in the hospitality industry Strong leadership and communication skills Excellent customer service skills Problem-solving abilities Organizational and time management skill Ability to remain calm under pressure What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Dec 18, 2025
Full time
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Hospitality Team Leader to join our amazing site in London. Location: SW1H 9JJ Salary: £29,200 per annum, any overtime is paid at standard rate Working Pattern: Monday - Friday, 40 hours per week, shifts can fall anytime between 8am and latest finish 11pm, flexibility is a must Key Responsibilities To be polite, professional and friendly at all times with customers, clients and colleagues Set up rooms for bookings and events according to the standard procedures Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences To lead drinks and canapes receptions for up to 70 guests Work closely with the events supervisor and line manager, listening and align with the event vision and organizational standards Ensure all equipment are properly placed, clean, and presentable Polishing and preparation of glassware, silverware, and crockery prior to and during events Receive, check, and store deliveries for upcoming events and meetings To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Our Ideal Candidate Have prior experience in the hospitality industry Strong leadership and communication skills Excellent customer service skills Problem-solving abilities Organizational and time management skill Ability to remain calm under pressure What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Administrator £12.21 per hourHours: 37.5 per week Location: Woolwell, Plymouth We're looking for an organised, confident Administrator to join our service in Woolwell, Plymouth. What you'll need: Strong admin & IT skills Friendly, professional telephone manner Ability to stay organised and work as part of a team What we offer: 28 days holiday (incl. bank hols) Flexible holiday purchase scheme Paid DBS check Pension & Employee Assistance Programme Career development & recognition schemes Refer a Friend bonus (£250) Job Summary We are looking for an experienced administrator to join our team at Roborough House. The successful candidate will be responsible for providing administrative support to the nursing home's management team and maintaining accurate records for the efficient running of the home. The ideal candidate will have experience in Microsoft Office and archiving, with the ability to work using their own initiative. They should also be competent in the use of Excel, with experience managing finance software and creating and maintaining rotas. The primary role will be within the existing administration team, where you will work alongside the multidisciplinary team, offer high quality administrative services for the service, it's staff, service users and other professionals. The successful candidate will receive high quality supervision from their managers. There will be opportunities to develop your administrative skills. If you are a highly motivated individual who is able to work independently and as part of a team, and you have the required skills and experience, we would love to hear from you. This is a fantastic opportunity to join a friendly and supportive team in a rewarding role. If you meet the requirements set out in the person specification below and are passionate about delivering high-quality administrative support, please do not hesitate to apply. In this role you will be expected to: Manage the day-to-day administration of the nursing home, including answering phone calls, responding to emails, and greeting visitors.Maintain accurate and up-to-date records using Microsoft Office and archiving systems.Create and manage staff rotas, ensuring appropriate staffing levels are maintained at all times.Manage financial software, including expenses, and payroll.Ensure compliance with all relevant regulations, policies, and procedures.Assist with the coordination of staff training and development.Support the care and management team with any other administrative tasks as required.Support the Lead administrator in the completion of weekly staff reporting and roster creation.Support the Lead administrator in the upkeep on Petty cash recording on a day-today basis.Promote the image of the department, checking that notices and leaflets are up to date & well presented.Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately.Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with supervisor.Arrange appointments, meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with supervisor where required.To produce minutes as an accurate record of meetings, transcribing and distributing as directed, with supervision as appropriate.To maintain accurate and timely electronic and hard copy information using organisational systems as directed and in line with policies. Supporting operational staff to access management information; electronic and hard copy.Collect data to enable managers to monitor budgets and performance in relation to business support function with support of supervisor.Collect and prepare information for service area users with support of supervisor.Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.Be proactive and contribute ideas for improvement in the way the service is delivered.Be able to work using own initiative, prioritising work within defined policies and procedures to set timescales.Ensure that all office support services e.g. post, filing, photocopying, archiving are delivered in a timely manner.Demonstrate own activities to new or less experienced employees.Monitor stock e.g. stationery and order supplies and equipment as required within the business area with authorisation from supervisor.Key holder for on-site safes and locked areas.Provide cover to receptionist when required; supporting service users & visitors in the reception area, acting as the first point of enquiry and sign posting individual to relevant information / service.To deputize for the Lead administrator in their absence. Health and Safety As an employee of CareTech Community Services Ltd, the post holder has a duty under the Health and Safety at Work Act 1974, to: Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions. Data Protection The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed. This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required. This job description is subject to regular review and appropriate modification. The Organisation: CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services
Dec 16, 2025
Full time
Administrator £12.21 per hourHours: 37.5 per week Location: Woolwell, Plymouth We're looking for an organised, confident Administrator to join our service in Woolwell, Plymouth. What you'll need: Strong admin & IT skills Friendly, professional telephone manner Ability to stay organised and work as part of a team What we offer: 28 days holiday (incl. bank hols) Flexible holiday purchase scheme Paid DBS check Pension & Employee Assistance Programme Career development & recognition schemes Refer a Friend bonus (£250) Job Summary We are looking for an experienced administrator to join our team at Roborough House. The successful candidate will be responsible for providing administrative support to the nursing home's management team and maintaining accurate records for the efficient running of the home. The ideal candidate will have experience in Microsoft Office and archiving, with the ability to work using their own initiative. They should also be competent in the use of Excel, with experience managing finance software and creating and maintaining rotas. The primary role will be within the existing administration team, where you will work alongside the multidisciplinary team, offer high quality administrative services for the service, it's staff, service users and other professionals. The successful candidate will receive high quality supervision from their managers. There will be opportunities to develop your administrative skills. If you are a highly motivated individual who is able to work independently and as part of a team, and you have the required skills and experience, we would love to hear from you. This is a fantastic opportunity to join a friendly and supportive team in a rewarding role. If you meet the requirements set out in the person specification below and are passionate about delivering high-quality administrative support, please do not hesitate to apply. In this role you will be expected to: Manage the day-to-day administration of the nursing home, including answering phone calls, responding to emails, and greeting visitors.Maintain accurate and up-to-date records using Microsoft Office and archiving systems.Create and manage staff rotas, ensuring appropriate staffing levels are maintained at all times.Manage financial software, including expenses, and payroll.Ensure compliance with all relevant regulations, policies, and procedures.Assist with the coordination of staff training and development.Support the care and management team with any other administrative tasks as required.Support the Lead administrator in the completion of weekly staff reporting and roster creation.Support the Lead administrator in the upkeep on Petty cash recording on a day-today basis.Promote the image of the department, checking that notices and leaflets are up to date & well presented.Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately.Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with supervisor.Arrange appointments, meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with supervisor where required.To produce minutes as an accurate record of meetings, transcribing and distributing as directed, with supervision as appropriate.To maintain accurate and timely electronic and hard copy information using organisational systems as directed and in line with policies. Supporting operational staff to access management information; electronic and hard copy.Collect data to enable managers to monitor budgets and performance in relation to business support function with support of supervisor.Collect and prepare information for service area users with support of supervisor.Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.Be proactive and contribute ideas for improvement in the way the service is delivered.Be able to work using own initiative, prioritising work within defined policies and procedures to set timescales.Ensure that all office support services e.g. post, filing, photocopying, archiving are delivered in a timely manner.Demonstrate own activities to new or less experienced employees.Monitor stock e.g. stationery and order supplies and equipment as required within the business area with authorisation from supervisor.Key holder for on-site safes and locked areas.Provide cover to receptionist when required; supporting service users & visitors in the reception area, acting as the first point of enquiry and sign posting individual to relevant information / service.To deputize for the Lead administrator in their absence. Health and Safety As an employee of CareTech Community Services Ltd, the post holder has a duty under the Health and Safety at Work Act 1974, to: Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions. Data Protection The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed. This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required. This job description is subject to regular review and appropriate modification. The Organisation: CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services
We are an independent, people-first practice based in Manchester. We believe in doing optics differently, offering longer appointments, real conversations with patients, and a close-knit team that values quality over quantity. We're passionate about delivering exceptional patient care and creating a friendly, supportive working environment where every team member is appreciated. If you're tired of rushed appointments and corporate pressure, and want to work somewhere your role truly matters you might be the person we're looking for. We are looking for a dedicated Practice Manager (potential Multi Site) to lead our team(s) and oversee the day-to-day running of the practice (s). This is a key role with the opportunity to shape how we work, drive high standards, and help grow the business while maintaining the personal, patient-focused culture that makes us special. Key Responsibilities Oversee daily operations of the practice(s), ensuring smooth workflow, excellent service, and efficient team coordination. Manage and support the team(s) (optical staff, assistants, reception) including training, mentoring, scheduling/rotas, and staff development. Ensure high standards of customer service and patient care at all times, acting as an ambassador for our values. Manage inventory, ordering and stock control (frames, lenses, consumables), liaising with suppliers as needed. Oversee administrative tasks such as; record keeping, compliance, practice paperwork, opening/closing procedures, general management duties. Collaborate with the Directors to help shape business strategy, service standards, and practice growth. Person Specification - Skills & Qualities Previous experience in an optical practice (dispensing, retail optics, or similar), ideally with some supervisory/management experience. Strong leadership, organisational and communication skills, able to motivate a team, manage rotas and deliver consistent service. A passion for customer care and delivering an excellent patient experience. Good commercial awareness, ability to manage stock, liaise with suppliers, and contribute to business growth. Reliable, flexible, and a problem-solver, able to handle day-to-day challenges and make decisions to keep things running smoothly. Ideally: knowledge of eyewear retail, optical dispensing or clinical optics (though not strictly mandatory - we value attitude and dedication). What We Offer The chance to be part of an independent, patient-focused practice where you'll be truly valued. The opportunity to shape and grow the practice and influence how we operate and develop services. A supportive, friendly team environment- not corporate: we believe in long appointments, real patient care, and a relaxed but professional atmosphere. Competitive salary and benefits (to be discussed). A role where your contributions make a difference; both to the business, and to our patients' lives. We look forward to hearing from you!
Dec 09, 2025
Full time
We are an independent, people-first practice based in Manchester. We believe in doing optics differently, offering longer appointments, real conversations with patients, and a close-knit team that values quality over quantity. We're passionate about delivering exceptional patient care and creating a friendly, supportive working environment where every team member is appreciated. If you're tired of rushed appointments and corporate pressure, and want to work somewhere your role truly matters you might be the person we're looking for. We are looking for a dedicated Practice Manager (potential Multi Site) to lead our team(s) and oversee the day-to-day running of the practice (s). This is a key role with the opportunity to shape how we work, drive high standards, and help grow the business while maintaining the personal, patient-focused culture that makes us special. Key Responsibilities Oversee daily operations of the practice(s), ensuring smooth workflow, excellent service, and efficient team coordination. Manage and support the team(s) (optical staff, assistants, reception) including training, mentoring, scheduling/rotas, and staff development. Ensure high standards of customer service and patient care at all times, acting as an ambassador for our values. Manage inventory, ordering and stock control (frames, lenses, consumables), liaising with suppliers as needed. Oversee administrative tasks such as; record keeping, compliance, practice paperwork, opening/closing procedures, general management duties. Collaborate with the Directors to help shape business strategy, service standards, and practice growth. Person Specification - Skills & Qualities Previous experience in an optical practice (dispensing, retail optics, or similar), ideally with some supervisory/management experience. Strong leadership, organisational and communication skills, able to motivate a team, manage rotas and deliver consistent service. A passion for customer care and delivering an excellent patient experience. Good commercial awareness, ability to manage stock, liaise with suppliers, and contribute to business growth. Reliable, flexible, and a problem-solver, able to handle day-to-day challenges and make decisions to keep things running smoothly. Ideally: knowledge of eyewear retail, optical dispensing or clinical optics (though not strictly mandatory - we value attitude and dedication). What We Offer The chance to be part of an independent, patient-focused practice where you'll be truly valued. The opportunity to shape and grow the practice and influence how we operate and develop services. A supportive, friendly team environment- not corporate: we believe in long appointments, real patient care, and a relaxed but professional atmosphere. Competitive salary and benefits (to be discussed). A role where your contributions make a difference; both to the business, and to our patients' lives. We look forward to hearing from you!
Optical Assistant vacancies and Optical Assistant jobs in North London (N4 postcode) Zest Optical recruitment are working with a well-established independent Opticians based in Bethnal Green to hire a full-time Optical Assistant. Key Details Location: North London - N4 postcode Role: Optical Assistant Salary: £26,000 - £30,000 per annum (depending on experience) Working Hours: 9.30am - 5.30pm (Saturdays 9.30am - 4.00pm) Working Days: 4 or 5 days per week (including Saturdays) Employment Type: Full-Time The Opportunity An independent Opticians based in North London is looking to recruit a full-time Optical Assistant to join the team. The practice is community-focused, with a loyal patient base. This is a hands-on role , with responsibilities in all areas of the practice, including reception , dispensing , stock management , and customer care . You'll be part of a small, close-knit team, working in a single testing room environment. There's a real opportunity to make a direct impact and help the practice grow. What's On Offer Established independent practice with a loyal patient base Focus on quality and service rather than high-volume testing N Involvement in all areas of the practice: reception , dispensing , stock control , and complex customer queries Small team of 3-4 people, ensuring a close-knit working environment Full-time role : 4 or 5 days a week, including Saturdays Salary : £26,000 to £30,000 per annum (dependent on experience) Working hours : 9.30am to 5.30pm (4.00pm on Saturdays) Key Responsibilities Reception duties : Greeting and assisting patients Dispensing : Helping patients choose eyewear Stock management : Overseeing inventory and ensuring stock is well-organised Customer service : Handling complex patient queries and providing exceptional care Supporting practice operations and contributing to business growth Collaboration with Directors to implement practice improvements About Yo Minimum 3+ years' experience working in an Opticians Ideally experience working in an independent Opticians Previous supervisory or management experience is an advantage Ability to build rapport with patients and provide excellent customer service Tech-savvy with experience using practice management systems Calm, confident, and professional when interacting with patients Desire to learn and develop in the optical field, with an interest in management How to Apply To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the 'Apply' link as soon as possible. Send us a message on Whatsapp! Contact : Rebecca Wood Email : Telephone :
Dec 05, 2025
Full time
Optical Assistant vacancies and Optical Assistant jobs in North London (N4 postcode) Zest Optical recruitment are working with a well-established independent Opticians based in Bethnal Green to hire a full-time Optical Assistant. Key Details Location: North London - N4 postcode Role: Optical Assistant Salary: £26,000 - £30,000 per annum (depending on experience) Working Hours: 9.30am - 5.30pm (Saturdays 9.30am - 4.00pm) Working Days: 4 or 5 days per week (including Saturdays) Employment Type: Full-Time The Opportunity An independent Opticians based in North London is looking to recruit a full-time Optical Assistant to join the team. The practice is community-focused, with a loyal patient base. This is a hands-on role , with responsibilities in all areas of the practice, including reception , dispensing , stock management , and customer care . You'll be part of a small, close-knit team, working in a single testing room environment. There's a real opportunity to make a direct impact and help the practice grow. What's On Offer Established independent practice with a loyal patient base Focus on quality and service rather than high-volume testing N Involvement in all areas of the practice: reception , dispensing , stock control , and complex customer queries Small team of 3-4 people, ensuring a close-knit working environment Full-time role : 4 or 5 days a week, including Saturdays Salary : £26,000 to £30,000 per annum (dependent on experience) Working hours : 9.30am to 5.30pm (4.00pm on Saturdays) Key Responsibilities Reception duties : Greeting and assisting patients Dispensing : Helping patients choose eyewear Stock management : Overseeing inventory and ensuring stock is well-organised Customer service : Handling complex patient queries and providing exceptional care Supporting practice operations and contributing to business growth Collaboration with Directors to implement practice improvements About Yo Minimum 3+ years' experience working in an Opticians Ideally experience working in an independent Opticians Previous supervisory or management experience is an advantage Ability to build rapport with patients and provide excellent customer service Tech-savvy with experience using practice management systems Calm, confident, and professional when interacting with patients Desire to learn and develop in the optical field, with an interest in management How to Apply To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the 'Apply' link as soon as possible. Send us a message on Whatsapp! Contact : Rebecca Wood Email : Telephone :
