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EXPERIS
Chamber Supervisor
EXPERIS Bosham, Sussex
Role: Chamber Supervisor Length: 2 years Location: Chichester, St Richards Hospital Department: The Centre for Defence Diving and Hyperbaric Medicine (CDDHM) On call rate: 173.00 per week for on call commitment Competitive hourly rate : paid when called out to supervise patient treatment and for training time Main purpose of the job To provide a high quality service to patients requiring emergency and elective hyperbaric oxygen therapy (HBOT) inside a hyperbaric chamber within a hospital setting. Responsible for the safe and effective operation of the hyperbaric chamber, supervising the delivery of HBOT while following company policies and Standard Operating Procedures (SOPs). To support the contractual obligation for the provision of 24/7 emergency cover by providing on-call support for: Ministry of Defence (MoD) diving training and operations NHS civilian divers and patients with emergency life or limb threatening illnesses To work effectively as part of a team in the provision of emergency and elective hyperbaric treatment. To support and supervise operations of the chamber during treatment, training and trials of pressure. Typically the Chamber Supervisor will be working with the following roles in the provision of each emergency and elective hyperbaric treatment. Duty Diving Medical Officer - Hyperbaric Doctor Supervisors (this is a chamber supervisor) Attendants (this can be a registered nurse or trained chamber attendant) Operator (Individual trained and competent to operate the chamber). Key responsibilities and tasks This role has an on-call commitment requiring attendance at the Unit in Chichester within 90 mins of notification. (Anticipated about 13 weeks on call a year.) To supervise the set and operation of the chamber during HBOT, trials of pressure or education ensuring compliance with our SOP's, safety protocols, guidance and Company Policy. To monitor chamber equipment operations and respond appropriately to emergencies providing guidance to the operator. To safely follow the treatment table prescribed by the Duty diving medical officer (DDMO) responsible for the treatment, trial and/or training. Assist where appropriate the rest of the team with patients before, during and after HBOT ensuring safety, high quality care, respect and dignity is prioritised. Ensure the maintenance of accurate records, logs and reports for all chamber activity Perform routine maintenance on chamber systems as required in conjunction with other members of the chamber team. Recognise, escalate and report a concern or safety issue appropriately. To help maintain chamber equipment, cleanliness and function in compliance with the Trust Infection Control Policy and SOP's. To participate with the multi-disciplinary team in reviewing chamber Sop's and Emergency Operating Procedures. Maintain competencies and keep up to date with evolving practices within the department. Participate in training, continued education and complete NHS mandatory training to keep up to date with relevant practices. This requires a minimum of 1 day per month in-person training in addition to on-call commitment. Responsible for their own safety and that of in chamber attendants, colleagues, patients and visitors. Essential requirements Enhanced Disclosure and Barring Service Disclosure. UK Service Clearance Experience of operating / supervising hyperbaric chambers Experience of supervising RN, US or Comex dive tables. Awareness and understanding of current legislation pertaining to: a. Diving at Work Regulations 1998 b. Pressure Vessels for Human Occupancy Preferred Requirements ACST qualification, ADC (Association of Diving Consultants) supervisor or military equivalent Desirable Skills Hyperbaric Chamber supervisor/operator skills Diving related experience / knowledge Theoretical and operational understanding of the physics and physiology of diving. Core understanding of the need for compliance and adherence to safety, technical and operating procedures and guidelines. Effective documentation and record keeping Willingness to undergo education and training to achieve Chamber Operator Accreditation from EBAss. Willingness to undertake and pass Basic Life Support Skills and Healthcare related mandatory training.
Jan 07, 2026
Contractor
Role: Chamber Supervisor Length: 2 years Location: Chichester, St Richards Hospital Department: The Centre for Defence Diving and Hyperbaric Medicine (CDDHM) On call rate: 173.00 per week for on call commitment Competitive hourly rate : paid when called out to supervise patient treatment and for training time Main purpose of the job To provide a high quality service to patients requiring emergency and elective hyperbaric oxygen therapy (HBOT) inside a hyperbaric chamber within a hospital setting. Responsible for the safe and effective operation of the hyperbaric chamber, supervising the delivery of HBOT while following company policies and Standard Operating Procedures (SOPs). To support the contractual obligation for the provision of 24/7 emergency cover by providing on-call support for: Ministry of Defence (MoD) diving training and operations NHS civilian divers and patients with emergency life or limb threatening illnesses To work effectively as part of a team in the provision of emergency and elective hyperbaric treatment. To support and supervise operations of the chamber during treatment, training and trials of pressure. Typically the Chamber Supervisor will be working with the following roles in the provision of each emergency and elective hyperbaric treatment. Duty Diving Medical Officer - Hyperbaric Doctor Supervisors (this is a chamber supervisor) Attendants (this can be a registered nurse or trained chamber attendant) Operator (Individual trained and competent to operate the chamber). Key responsibilities and tasks This role has an on-call commitment requiring attendance at the Unit in Chichester within 90 mins of notification. (Anticipated about 13 weeks on call a year.) To supervise the set and operation of the chamber during HBOT, trials of pressure or education ensuring compliance with our SOP's, safety protocols, guidance and Company Policy. To monitor chamber equipment operations and respond appropriately to emergencies providing guidance to the operator. To safely follow the treatment table prescribed by the Duty diving medical officer (DDMO) responsible for the treatment, trial and/or training. Assist where appropriate the rest of the team with patients before, during and after HBOT ensuring safety, high quality care, respect and dignity is prioritised. Ensure the maintenance of accurate records, logs and reports for all chamber activity Perform routine maintenance on chamber systems as required in conjunction with other members of the chamber team. Recognise, escalate and report a concern or safety issue appropriately. To help maintain chamber equipment, cleanliness and function in compliance with the Trust Infection Control Policy and SOP's. To participate with the multi-disciplinary team in reviewing chamber Sop's and Emergency Operating Procedures. Maintain competencies and keep up to date with evolving practices within the department. Participate in training, continued education and complete NHS mandatory training to keep up to date with relevant practices. This requires a minimum of 1 day per month in-person training in addition to on-call commitment. Responsible for their own safety and that of in chamber attendants, colleagues, patients and visitors. Essential requirements Enhanced Disclosure and Barring Service Disclosure. UK Service Clearance Experience of operating / supervising hyperbaric chambers Experience of supervising RN, US or Comex dive tables. Awareness and understanding of current legislation pertaining to: a. Diving at Work Regulations 1998 b. Pressure Vessels for Human Occupancy Preferred Requirements ACST qualification, ADC (Association of Diving Consultants) supervisor or military equivalent Desirable Skills Hyperbaric Chamber supervisor/operator skills Diving related experience / knowledge Theoretical and operational understanding of the physics and physiology of diving. Core understanding of the need for compliance and adherence to safety, technical and operating procedures and guidelines. Effective documentation and record keeping Willingness to undergo education and training to achieve Chamber Operator Accreditation from EBAss. Willingness to undertake and pass Basic Life Support Skills and Healthcare related mandatory training.
TPP Recruitment
Assurance Officer
TPP Recruitment
Are you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body . Benefits Salary: £32,500-34,000 per annum, depending on experience Employment type: FTC to 31st May 2026 Hours: Full time, 35 hours per week 9am-5pm Monday-Thursday with 45 minutes lunch 9am-4pm Friday with 1 hour lunch Working arrangements: Hybrid working (office in London) Other: Significant investment in employee CPD About the Organisation Our client, a respected professional body , plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes. The Role As an Assurance Officer , you'll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation's stringent quality criteria . You'll deliver exceptional customer service , address quality issues proactively , and support the ongoing quality assurance of the organisation's certified training courses . Your role will also involve reviewing online exam videos to maintain the integrity of assessments. Key Responsibilities Manage applications from organisations seeking ATP status or course certification. Build and maintain strong relationships with ATPs, responding to queries promptly. Plan and support quality assurance activities, including audits, course observations, and performance analysis. Review proctoring videos to identify potential malpractice and ensure compliance. Handle quality issues, including complaints, delegate feedback, and pass rate data. Prepare reports and data for audits and investigations. Manage invoicing and payment processes for ATPs and Technical Assessors. Contribute to process improvements, enhancing the ATP and learner experience. Skills and Experience required Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. Strong customer service and account management skills with experience in building relationships with stakeholders. Proficiency in Microsoft Office and experience with CRM systems. Interviews 2 stages 1st stage online 2nd stage in person (London) To Apply Covering letter No more than 2 pages of A4 Addressing the required skills and experience listed above CV Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jan 07, 2026
Full time
Are you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body . Benefits Salary: £32,500-34,000 per annum, depending on experience Employment type: FTC to 31st May 2026 Hours: Full time, 35 hours per week 9am-5pm Monday-Thursday with 45 minutes lunch 9am-4pm Friday with 1 hour lunch Working arrangements: Hybrid working (office in London) Other: Significant investment in employee CPD About the Organisation Our client, a respected professional body , plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes. The Role As an Assurance Officer , you'll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation's stringent quality criteria . You'll deliver exceptional customer service , address quality issues proactively , and support the ongoing quality assurance of the organisation's certified training courses . Your role will also involve reviewing online exam videos to maintain the integrity of assessments. Key Responsibilities Manage applications from organisations seeking ATP status or course certification. Build and maintain strong relationships with ATPs, responding to queries promptly. Plan and support quality assurance activities, including audits, course observations, and performance analysis. Review proctoring videos to identify potential malpractice and ensure compliance. Handle quality issues, including complaints, delegate feedback, and pass rate data. Prepare reports and data for audits and investigations. Manage invoicing and payment processes for ATPs and Technical Assessors. Contribute to process improvements, enhancing the ATP and learner experience. Skills and Experience required Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. Strong customer service and account management skills with experience in building relationships with stakeholders. Proficiency in Microsoft Office and experience with CRM systems. Interviews 2 stages 1st stage online 2nd stage in person (London) To Apply Covering letter No more than 2 pages of A4 Addressing the required skills and experience listed above CV Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
MidKent College Group - Chief Finance Officer Kent Circa £120,000 + Benefits
Doddpartners Gillingham, Kent
MidKent College Group - Chief Finance Officer Vacancy Description We are delighted to be working with MidKent College (T/O £60m), a unique education group dedicated to creating opportunities and transforming lives. Renowned for its technical and vocational provision, the college serves the communities of Medway and Maidstone and surrounding areas through its state-of-the-art campuses (Gillingham / Maidstone / Medway ) as well as its technical training division supporting the defence sector through its commercial business, MKCTS. This unique model has ensured the long-term sustainability of the Group, and with student numbers growing year on year, they are seeking to appoint a commercially orientated CFO to help support this ongoing success story. The role is to provide strategic leadership across all aspects of Group Finance, Estates, Risk & Audit activities. You will work closely with the Principal & Chief Executive and the Corporation Board to deliver a sustainable financial environment within which to enhance a truly student-centric estate, whilst maximising the college's commercial potential through effective risk and investment management, whilst maintaining their outstanding financial health. To facilitate this, you will be a qualified, commercially oriented finance professional with a proven track record of success in a highly complex customer-centric environment (education, public, commercial, regulated or charity) with an evident ability to use data to shape and inform both operational and strategic decision making. You must be able to provide progressive leadership to colleagues across all areas of the role's remit, raising aspirations aligned with the college's mission and vision. For more information, please review the brief below. To apply, please forward an up-to-date CV with covering letter and salary details, quotingREF DP3137 by 9:00 am Monday 11 th August 2025. For a confidential and informal discussion, please call John Dodd on / or email him directly at
Jan 07, 2026
Full time
MidKent College Group - Chief Finance Officer Vacancy Description We are delighted to be working with MidKent College (T/O £60m), a unique education group dedicated to creating opportunities and transforming lives. Renowned for its technical and vocational provision, the college serves the communities of Medway and Maidstone and surrounding areas through its state-of-the-art campuses (Gillingham / Maidstone / Medway ) as well as its technical training division supporting the defence sector through its commercial business, MKCTS. This unique model has ensured the long-term sustainability of the Group, and with student numbers growing year on year, they are seeking to appoint a commercially orientated CFO to help support this ongoing success story. The role is to provide strategic leadership across all aspects of Group Finance, Estates, Risk & Audit activities. You will work closely with the Principal & Chief Executive and the Corporation Board to deliver a sustainable financial environment within which to enhance a truly student-centric estate, whilst maximising the college's commercial potential through effective risk and investment management, whilst maintaining their outstanding financial health. To facilitate this, you will be a qualified, commercially oriented finance professional with a proven track record of success in a highly complex customer-centric environment (education, public, commercial, regulated or charity) with an evident ability to use data to shape and inform both operational and strategic decision making. You must be able to provide progressive leadership to colleagues across all areas of the role's remit, raising aspirations aligned with the college's mission and vision. For more information, please review the brief below. To apply, please forward an up-to-date CV with covering letter and salary details, quotingREF DP3137 by 9:00 am Monday 11 th August 2025. For a confidential and informal discussion, please call John Dodd on / or email him directly at
Blue Arrow
Digital and Data Development Officer
Blue Arrow Newton Abbot, Devon
Digital and Data Development Officer needed Salary: 20.66 to 22.85 per hour Location: TQ12, Newton Abbot Hours: Monday - Friday 9am - 5pm - 37 hours a week Till July 2026 Purpose of the Role To support the delivery of the council's strategies and vision by: Enabling the visualisation of data, ensuring that data is presented in a clear, concise, and visually appealing manner using tools such as Power BI. Leading the development and implementation of innovative low-code solutions to streamline processes and improve efficiency across the organisation including development of the authorities CRM platform (Firmstep), M365 Power apps and Power Automate. Leveraging digital tools and platforms to facilitate seamless data integration and process automation to create efficient, user-friendly solutions that address the needs of various stakeholders within the organisation. Key Duties and Responsibilities Developing the corporate performance management framework in line with best practice and national and local governance requirements. Digital Transformation - collaborating with the Council IT provider (Strata), SLT and Service Managers to drive innovation and support in digital transformation through System Administration - managing system user access (relating to tools you control) in line with data security and governance policies. User Support - Training and supporting end-users on developed tools, applications, and platforms. Serving as the point of contact for technical troubleshooting and maintenance liaising with Strata and services as required. Working with colleagues across the organisation (and external) to improve data quality. Assist with the communication of data to the public including leading on any open data initiatives that may be developed Act as point of contact between strata and SLT/service managers, challenging either side on business requirements if needed. Regularly meet and work developers to ensure the ongoing business requirements of each service are being met. Qualifications Either a relevant degree(probably STEM related) or A-levels or Level 4 data analyst. Experience Proven expertise in using Microsoft Power BI for data visualization and reporting. Experience of working in a similar post which includes carrying out research to capture user needs, analysis and presentation of information and/or development of low-code solutions. Ability to work with stakeholders at all levels to understand their business needs Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jan 07, 2026
Seasonal
Digital and Data Development Officer needed Salary: 20.66 to 22.85 per hour Location: TQ12, Newton Abbot Hours: Monday - Friday 9am - 5pm - 37 hours a week Till July 2026 Purpose of the Role To support the delivery of the council's strategies and vision by: Enabling the visualisation of data, ensuring that data is presented in a clear, concise, and visually appealing manner using tools such as Power BI. Leading the development and implementation of innovative low-code solutions to streamline processes and improve efficiency across the organisation including development of the authorities CRM platform (Firmstep), M365 Power apps and Power Automate. Leveraging digital tools and platforms to facilitate seamless data integration and process automation to create efficient, user-friendly solutions that address the needs of various stakeholders within the organisation. Key Duties and Responsibilities Developing the corporate performance management framework in line with best practice and national and local governance requirements. Digital Transformation - collaborating with the Council IT provider (Strata), SLT and Service Managers to drive innovation and support in digital transformation through System Administration - managing system user access (relating to tools you control) in line with data security and governance policies. User Support - Training and supporting end-users on developed tools, applications, and platforms. Serving as the point of contact for technical troubleshooting and maintenance liaising with Strata and services as required. Working with colleagues across the organisation (and external) to improve data quality. Assist with the communication of data to the public including leading on any open data initiatives that may be developed Act as point of contact between strata and SLT/service managers, challenging either side on business requirements if needed. Regularly meet and work developers to ensure the ongoing business requirements of each service are being met. Qualifications Either a relevant degree(probably STEM related) or A-levels or Level 4 data analyst. Experience Proven expertise in using Microsoft Power BI for data visualization and reporting. Experience of working in a similar post which includes carrying out research to capture user needs, analysis and presentation of information and/or development of low-code solutions. Ability to work with stakeholders at all levels to understand their business needs Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Government Digital & Data
Lead Technical Architect - HMRC - G6
Government Digital & Data
Location Leeds, Liverpool, Manchester, Newcastle-Upon-Tyne, Stratford, Telford, Worthing - Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is recruiting two Lead Technical Architects, to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of Chief Digital and Information Officer Group (CDIO). Both are lead roles which have accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, although they influence and oversee implementations of these technologies outside that pillar as well. HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world. The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers. We are building a team of outstanding people who will create and run these new and improved digital service. Job description This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG ensuring compliance and governance from the Product Teams and Suppliers. The successful candidate will:- Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC's IT strategy. Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services. Deliver technical consultancy throughout the service lifecycle from project to service delivery. Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps. Person specification We are looking for a highly skilled leader who is: Credible, influential, and a team player with a proven track record in delivering customer-focused technology change. Self-motivated, a confident communicator with excellent interpersonal skills. Committed to continuous improvement in both personal and team performance. Essential Criteria To be successful in this role, you will need to demonstrate the following essential criteria: Leadership skills. A broad IT Infrastructure background, working at large enterprise scale. Technical architecture experience working with at least two of the following:- AWS. Opentext Documentum. Pega Platform. Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies. An understanding of large-scale infrastructure technologies including but not limited to:- Software Delivery. Hybrid Cloud Computing. Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions. Infrastructure Security Controls. The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions. A focused approach on strategic alignment of technical design and architecture to meet business growth and direction. Desirable Criteria Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services. Demonstrated expertise and hands-on experience with OpenText, Pega, AWS, and other hyperscaler technologies. Delivered archiving and decommissioning of services and infrastructure to achieve operational savings. Utilised Confluence, Jira, and ServiceNow for collaboration and service management. Applied knowledge of Case and Content Management. Knowledge and experience of the HMRC IT estate. Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban Technical certification to the level of:- Pega Certified Lead Solution Architect. Open Text Certified Documentum Administrator or Developer. AWS Certified Solutions Architect - Associate or Professional. Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
Jan 07, 2026
Full time
Location Leeds, Liverpool, Manchester, Newcastle-Upon-Tyne, Stratford, Telford, Worthing - Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is recruiting two Lead Technical Architects, to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of Chief Digital and Information Officer Group (CDIO). Both are lead roles which have accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, although they influence and oversee implementations of these technologies outside that pillar as well. HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world. The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers. We are building a team of outstanding people who will create and run these new and improved digital service. Job description This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG ensuring compliance and governance from the Product Teams and Suppliers. The successful candidate will:- Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC's IT strategy. Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services. Deliver technical consultancy throughout the service lifecycle from project to service delivery. Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps. Person specification We are looking for a highly skilled leader who is: Credible, influential, and a team player with a proven track record in delivering customer-focused technology change. Self-motivated, a confident communicator with excellent interpersonal skills. Committed to continuous improvement in both personal and team performance. Essential Criteria To be successful in this role, you will need to demonstrate the following essential criteria: Leadership skills. A broad IT Infrastructure background, working at large enterprise scale. Technical architecture experience working with at least two of the following:- AWS. Opentext Documentum. Pega Platform. Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies. An understanding of large-scale infrastructure technologies including but not limited to:- Software Delivery. Hybrid Cloud Computing. Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions. Infrastructure Security Controls. The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions. A focused approach on strategic alignment of technical design and architecture to meet business growth and direction. Desirable Criteria Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services. Demonstrated expertise and hands-on experience with OpenText, Pega, AWS, and other hyperscaler technologies. Delivered archiving and decommissioning of services and infrastructure to achieve operational savings. Utilised Confluence, Jira, and ServiceNow for collaboration and service management. Applied knowledge of Case and Content Management. Knowledge and experience of the HMRC IT estate. Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban Technical certification to the level of:- Pega Certified Lead Solution Architect. Open Text Certified Documentum Administrator or Developer. AWS Certified Solutions Architect - Associate or Professional. Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
DUA Audit Manager
McNeil & Co. Barnet, London
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jan 07, 2026
Full time
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
CGI
Project Management Officer
CGI
Project Management Officer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking for a PMO Officer to support an existing team to work across a large, well-established programme. This role will include various opportunities for development through on-the-job training and external courses, allowing for expansion into additional projects and teams. This role will be a hybrid position, based across our Leatherhead and London offices. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities There will be a wide range of responsibilities including project planning, contractual deliverables and internal processes, as well as governance, reporting and exposure to client-facing PMs. Key Duties & Responsibilities: . Maintaining of Client Deliverables & Repositories . Supporting Project Planning & Forecasting . Project Onboarding & Offboarding . Financial Reporting (DSWeb, DS3, HCR) & Invoicing . Procurement, Supplier Setup, Sub-Contractors & Audits . Project Codes (Setup, Assignments, Maintenance) Required qualifications to be successful in this role Essential Skills: . Strong time management, organisation & attention to detail . Driven self-starter - proactive working approach . Experience in supporting Senior members . Data analysis & presentation . Excellent written & verbal skills . Excellent Microsoft Excel, PowerPoint, and MS Teams skills Desired Skills: . Good networking skills . Financial control & reporting . Experience working with industry/government clients . Experience handling UK security classified documents appropriately Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 07, 2026
Full time
Project Management Officer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking for a PMO Officer to support an existing team to work across a large, well-established programme. This role will include various opportunities for development through on-the-job training and external courses, allowing for expansion into additional projects and teams. This role will be a hybrid position, based across our Leatherhead and London offices. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities There will be a wide range of responsibilities including project planning, contractual deliverables and internal processes, as well as governance, reporting and exposure to client-facing PMs. Key Duties & Responsibilities: . Maintaining of Client Deliverables & Repositories . Supporting Project Planning & Forecasting . Project Onboarding & Offboarding . Financial Reporting (DSWeb, DS3, HCR) & Invoicing . Procurement, Supplier Setup, Sub-Contractors & Audits . Project Codes (Setup, Assignments, Maintenance) Required qualifications to be successful in this role Essential Skills: . Strong time management, organisation & attention to detail . Driven self-starter - proactive working approach . Experience in supporting Senior members . Data analysis & presentation . Excellent written & verbal skills . Excellent Microsoft Excel, PowerPoint, and MS Teams skills Desired Skills: . Good networking skills . Financial control & reporting . Experience working with industry/government clients . Experience handling UK security classified documents appropriately Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Greater London Authority (GLA)
Civil Society Policy and Data Officer
Greater London Authority (GLA) Southwark, London
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the team The mission of City Hall's Community Engagement team is to bridge the gap between City Hall and London's communities. Our team works on removing barriers, reducing inequalities and giving communities a platform to be seen, heard, resourced, and more actively engaged in the City's decision making. We focus on transforming policymaking, amplifying the influence of Londoners and strengthening civil society: improving the skills and infrastructure for engagement within the Greater London Authority and across the capital ensuring all Londoners have the knowledge, voice and power to influence the decisions affecting them, their families and their community creating the right conditions for a stronger, better connected civil society that supports a fairer city for all Londoners. About the role To work with the Principal Civil Society Officer delivering the work of the GLA in strengthening and supporting civil society through the design and delivery of programmes in support of the Mayor's reducing inequalities mandate. This is currently being delivered via the Loved and Wanted Fund. Engaging with London's diverse communities, gathering insight and developing opportunities to demonstrate the value of the work of London's communities and civil society to improve GLA's policy and programmes and support the Mayor's ambitions within this area. What your day will look like Liaising with external grantees on the delivery of Loved and Wanted programme. Responding to any programme queries from internal stakeholders, including Assembly. Collaborating with Communications lead on continuing to tell the story of the programme's impact. Liaising with freelancers leading on evaluation and peer learning. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Understanding of civil society and the major challenges faced by voluntary and community sector groups and organizations particularly within a London context A strong understanding of how to use qualitative and quantitative data to inform policy making The ability to convey impact evaluation to a range of audiences via published reports, data tools, and oral presentations Experience of establishing external partnerships and managing multiple relationships with stakeholders An understanding of operating in a politically-sensitive environment, working across a range of stakeholders with potentially competing perspectives Experience of project management and community engagement, working on projects to develop new ways of capturing and sharing data. Behavioural Competencies COMMUNICATION AND INFLUENCING is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a positive image both internally and externally BUILDING AND MANAGING RELATIONSHIPS is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognizes the contribution that staff at all levels make to delivering priorities Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership PLANNING AND ORGANISING is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Shipra Ogra would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: w/c 26 Jan 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity . click apply for full job details
Jan 07, 2026
Full time
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the team The mission of City Hall's Community Engagement team is to bridge the gap between City Hall and London's communities. Our team works on removing barriers, reducing inequalities and giving communities a platform to be seen, heard, resourced, and more actively engaged in the City's decision making. We focus on transforming policymaking, amplifying the influence of Londoners and strengthening civil society: improving the skills and infrastructure for engagement within the Greater London Authority and across the capital ensuring all Londoners have the knowledge, voice and power to influence the decisions affecting them, their families and their community creating the right conditions for a stronger, better connected civil society that supports a fairer city for all Londoners. About the role To work with the Principal Civil Society Officer delivering the work of the GLA in strengthening and supporting civil society through the design and delivery of programmes in support of the Mayor's reducing inequalities mandate. This is currently being delivered via the Loved and Wanted Fund. Engaging with London's diverse communities, gathering insight and developing opportunities to demonstrate the value of the work of London's communities and civil society to improve GLA's policy and programmes and support the Mayor's ambitions within this area. What your day will look like Liaising with external grantees on the delivery of Loved and Wanted programme. Responding to any programme queries from internal stakeholders, including Assembly. Collaborating with Communications lead on continuing to tell the story of the programme's impact. Liaising with freelancers leading on evaluation and peer learning. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Understanding of civil society and the major challenges faced by voluntary and community sector groups and organizations particularly within a London context A strong understanding of how to use qualitative and quantitative data to inform policy making The ability to convey impact evaluation to a range of audiences via published reports, data tools, and oral presentations Experience of establishing external partnerships and managing multiple relationships with stakeholders An understanding of operating in a politically-sensitive environment, working across a range of stakeholders with potentially competing perspectives Experience of project management and community engagement, working on projects to develop new ways of capturing and sharing data. Behavioural Competencies COMMUNICATION AND INFLUENCING is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a positive image both internally and externally BUILDING AND MANAGING RELATIONSHIPS is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognizes the contribution that staff at all levels make to delivering priorities Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership PLANNING AND ORGANISING is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Shipra Ogra would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: w/c 26 Jan 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity . click apply for full job details
Blue Arrow
Finance manager
Blue Arrow Bristol, Gloucestershire
Finance Manager required! Salary: 57,884 Location: Bristol, BS1 Hours: Monday - Friday 9am - 5pm Purpose of the job To provide financial advice and guidance to managers to improve business performance and the delivery of the corporate vision, priorities & values. To take a proactive approach in managing and delivering timely financial and management accounting services including budgeting, medium- and long-term financial planning, project support, forecasting, in-year financial reporting (including the closure of the annual accounts) and control. Be an integral member of the finance management team, identifying, developing & supporting opportunities and initiatives to transform the delivery of financial services across the council including debt management and governance. Provide a key consultative role in the strategic & operational development of wide-ranging services, drawing on the post holder's specialist expertise and provide confident & clear management to ensure the successful delivery of agreed objectives Key job outcomes/accountabilities To identify, develop and support opportunities and initiatives to transform the delivery of financial services across the council. Assist in the preparation of information for officers, elected members and the public in relation to financial issues & collaborate with external partners and agencies as required. To progress all the key internal & external financial documents for your respective area of the portfolio; in accordance with council procedures & delegated level of financial authority, having regard to recommended & mandatory professional accounting practices. Undertake appropriate development work as required in response to changing financial regimes, new government legislation & initiatives and to determine the financial implications of policy changes/decisions. Manage & motivate staff assigned to the post, ensuring robust management and supervisory practices are undertaken, learning & development proactively supported and to provide coaching and mentoring as appropriate. Requirement - ESSENTIAL CCAB (or equivalent) qualification with post qualification experience and evidence of continuing professional development. Experience of planning, motivating & controlling the work of a diverse team of Finance staff dealing with complex accounting issues, to manage & motivate a team, including holding all team members to account. Experience of ensuring that resources are used to maximise service output and minimise risk. Experience of resolving complex technical accountancy issues within an organisational environment. Experience of dealing with a range of stakeholders with a varying degree of understanding of financial matters and ability to communicate effectively both verbally and in written format to establish excellent working relationships. Please apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jan 07, 2026
Full time
Finance Manager required! Salary: 57,884 Location: Bristol, BS1 Hours: Monday - Friday 9am - 5pm Purpose of the job To provide financial advice and guidance to managers to improve business performance and the delivery of the corporate vision, priorities & values. To take a proactive approach in managing and delivering timely financial and management accounting services including budgeting, medium- and long-term financial planning, project support, forecasting, in-year financial reporting (including the closure of the annual accounts) and control. Be an integral member of the finance management team, identifying, developing & supporting opportunities and initiatives to transform the delivery of financial services across the council including debt management and governance. Provide a key consultative role in the strategic & operational development of wide-ranging services, drawing on the post holder's specialist expertise and provide confident & clear management to ensure the successful delivery of agreed objectives Key job outcomes/accountabilities To identify, develop and support opportunities and initiatives to transform the delivery of financial services across the council. Assist in the preparation of information for officers, elected members and the public in relation to financial issues & collaborate with external partners and agencies as required. To progress all the key internal & external financial documents for your respective area of the portfolio; in accordance with council procedures & delegated level of financial authority, having regard to recommended & mandatory professional accounting practices. Undertake appropriate development work as required in response to changing financial regimes, new government legislation & initiatives and to determine the financial implications of policy changes/decisions. Manage & motivate staff assigned to the post, ensuring robust management and supervisory practices are undertaken, learning & development proactively supported and to provide coaching and mentoring as appropriate. Requirement - ESSENTIAL CCAB (or equivalent) qualification with post qualification experience and evidence of continuing professional development. Experience of planning, motivating & controlling the work of a diverse team of Finance staff dealing with complex accounting issues, to manage & motivate a team, including holding all team members to account. Experience of ensuring that resources are used to maximise service output and minimise risk. Experience of resolving complex technical accountancy issues within an organisational environment. Experience of dealing with a range of stakeholders with a varying degree of understanding of financial matters and ability to communicate effectively both verbally and in written format to establish excellent working relationships. Please apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Nailsea, Somerset
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Long Eaton, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Ilkeston, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Severn Beach, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Portishead, Somerset
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Bristol, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Adecco
DBS Caseworker
Adecco Leicester, Leicestershire
Job Advertisement: DBS Caseworker Location: Mansfield House Police Station Contract Type: Temporary (12 months) Hourly Rate: 16.46 Working Pattern: Full Time (37 hours per week) Are you ready to make a difference in the public sector? Our client is seeking a dedicated DBS Caseworker to join their dynamic team at the Leicestershire Police Mansfield House Police Station. If you have a sharp eye for detail, excellent communication skills, and a passion for safeguarding vulnerable individuals, we want to hear from you! About the Role: As a DBS Caseworker, you will play a crucial role in ensuring the safety of children and vulnerable adults by: Interrogating computerised systems to gather information on Enhanced DBS applicants. Conducting thorough research and analysis to identify potential risks. Processing Information Gathering Requests efficiently. Communicating effectively with police officers, staff, and external agencies via phone and email. Producing legally defendable reports and recommendations based on your findings. Key Responsibilities: Assess and evaluate information regarding applicants and their associates. Maintain high standards of accuracy while managing sensitive data. Meet performance targets, including daily application closure averages. Collaborate with the DBS Vetting Manager and team to ensure compliance with the DBS Quality Assurance Framework. Who You Are: To thrive in this role, you should possess: Educational Background: Minimum GCSE grade C/4 in English or equivalent. Experience: Proven experience in research, analysis, and problem-solving in a confidential environment. Communication Skills: Ability to engage with a diverse range of individuals and organisations. Technical Proficiency: Strong MS Office skills and experience with database interrogation. Knowledge: Familiarity with the DBS Quality Assurance Framework and Human Rights legislation is a plus. Due to the nature of the Police Vetting you must have resided within the UK continuously for at least 5 years. Our client is an equal opportunities employer and welcomes applications from all qualified individuals. Take the next step in your career with us, and help create a safer environment for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 07, 2026
Seasonal
Job Advertisement: DBS Caseworker Location: Mansfield House Police Station Contract Type: Temporary (12 months) Hourly Rate: 16.46 Working Pattern: Full Time (37 hours per week) Are you ready to make a difference in the public sector? Our client is seeking a dedicated DBS Caseworker to join their dynamic team at the Leicestershire Police Mansfield House Police Station. If you have a sharp eye for detail, excellent communication skills, and a passion for safeguarding vulnerable individuals, we want to hear from you! About the Role: As a DBS Caseworker, you will play a crucial role in ensuring the safety of children and vulnerable adults by: Interrogating computerised systems to gather information on Enhanced DBS applicants. Conducting thorough research and analysis to identify potential risks. Processing Information Gathering Requests efficiently. Communicating effectively with police officers, staff, and external agencies via phone and email. Producing legally defendable reports and recommendations based on your findings. Key Responsibilities: Assess and evaluate information regarding applicants and their associates. Maintain high standards of accuracy while managing sensitive data. Meet performance targets, including daily application closure averages. Collaborate with the DBS Vetting Manager and team to ensure compliance with the DBS Quality Assurance Framework. Who You Are: To thrive in this role, you should possess: Educational Background: Minimum GCSE grade C/4 in English or equivalent. Experience: Proven experience in research, analysis, and problem-solving in a confidential environment. Communication Skills: Ability to engage with a diverse range of individuals and organisations. Technical Proficiency: Strong MS Office skills and experience with database interrogation. Knowledge: Familiarity with the DBS Quality Assurance Framework and Human Rights legislation is a plus. Due to the nature of the Police Vetting you must have resided within the UK continuously for at least 5 years. Our client is an equal opportunities employer and welcomes applications from all qualified individuals. Take the next step in your career with us, and help create a safer environment for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Actuary (BPA - Pricing team)
Irish Life Group Services Limited
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Jan 07, 2026
Full time
Title: Senior Actuary (BPA - Pricing team) Location: Potters Bar, GB Company: CLFIS Limited Description: Job closing date: 9th January (please note we will be unable to respond to your application until the closing date) Locations: Will consider Bristol, Hertfordshire or London Office. Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose There is an opportunity for a qualified actuary to join the Bulk Annuity Pricing team. Successful applicants will be responsible for providing pricing recommendations and working with the wider BPA team to achieve annual new business targets. Key Accountabilities Responsible for quotations and providing pricing recommendations for bulk annuity buy-ins and buy-outs Liaising with investment front office to identify suitable assets to support bulk annuity transactions Team working with reinsurance actuaries to ensure reinsurance appropriately incorporated within quotations Reviewing legal agreements and contributing to contract negotiations with external stakeholders Supporting business development and relationship management Contributing to the development of Canada Life's pricing bases and pricing models that adhere to Canada Life's risk tolerances and are scalable for future growth Managing stakeholders and ensuring compliance with risk governance Keeping abreast of industry issues and developments to ensure the business processes and strategies are in line with the industry Provide appropriate support to managers and others to implement recommendations/facilitate change to support the requirements of the business Desired Knowledge / Experience / Skills Strong knowledge of UK Defined Benefit pensions Familiarity with bulk annuity market and products Understanding of capital modelling and profit testingExperience of managing stakeholders Strong communication skills (able to communicate technical issues to senior people including non-actuaries) Understanding and ability to implement/maintain an actuarial control framework Qualified actuary Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
National Trust
Rural Asset Management Officer
National Trust Walters Ash, Buckinghamshire
Important notice This vacancy is open to all National Trust employees. However, in line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for you to play a key role in one of our let estate teams. You'll provide project coordination to our buildings projects as well as reliable technical support services to the team, you'll ensure you're the go-to person for helping the team navigate our administrative systems and processes and help us continuously improve our ways of working. Our let estate teams are made up of estate management and buildings professionals who manage our diverse portfolio throughout Northern Ireland, Wales and England. They're involved in the full tenancy lifecycle for a range of land and property including residential, commercial and agriculture, ensuring ongoing maintenance and investment in them. What it's like to work here You'll be working within a team of building and estate management professionals, playing a pivotal role in enabling them to deliver high quality estate management across our Buckinghamshire, Oxfordshire and Berkshire portfolios. The management of our tenancies, assets and relationships with our tenants is essential to the delivery of our conservation work, this role plays a key part in this. Your contractual location will be Manor Farm Barns, Hughenden and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll provide key support for our let estate team, including budget support and planning, records and archives management, communications and project coordination. You'll be working with rural, buildings and lettings professionals to deliver our core business objectives and project work across our let land and property. You'll be a go to person in the team to help manage administrative systems and processes, including finance systems, property management systems, processes relating to legal processes such as covenants management, as well as supporting the implementation of new or different ways of working. You'll ensure we are maximising efficiencies from our existing systems, processes and information management. You'll also be involved in supporting the delivery of our buildings projects including helping ensure all the relevant paperwork is in place, governance best practice is followed, as well as coordinating internal teams. There will also be continuous improvement projects that you'll deliver alongside the other Rural Asset Management Officers. Based at Manor Farm Barns Hughenden you will support in the facilities management of the complex of converted farm buildings and working alongside our EMO and building supervisor to look after our tenants and the facilities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Strong client service skills - you'll be liaising with our internal teams across departments, tenants, partners and external stakeholders The ability to maintain data, systems and processes to support the effective management of the let estate An understanding and awareness of the importance of governance processes The ability to gather, analyse, interpret and present Management Information to support decision making Confidence in using IT packages, and are happy to learn and explore new technology and systems and share knowledge with others Additional criteria for all other applicants Confidence in using IT packages, and are happy to learn and explore new technology and systems and share knowledge with others The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
Important notice This vacancy is open to all National Trust employees. However, in line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for you to play a key role in one of our let estate teams. You'll provide project coordination to our buildings projects as well as reliable technical support services to the team, you'll ensure you're the go-to person for helping the team navigate our administrative systems and processes and help us continuously improve our ways of working. Our let estate teams are made up of estate management and buildings professionals who manage our diverse portfolio throughout Northern Ireland, Wales and England. They're involved in the full tenancy lifecycle for a range of land and property including residential, commercial and agriculture, ensuring ongoing maintenance and investment in them. What it's like to work here You'll be working within a team of building and estate management professionals, playing a pivotal role in enabling them to deliver high quality estate management across our Buckinghamshire, Oxfordshire and Berkshire portfolios. The management of our tenancies, assets and relationships with our tenants is essential to the delivery of our conservation work, this role plays a key part in this. Your contractual location will be Manor Farm Barns, Hughenden and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll provide key support for our let estate team, including budget support and planning, records and archives management, communications and project coordination. You'll be working with rural, buildings and lettings professionals to deliver our core business objectives and project work across our let land and property. You'll be a go to person in the team to help manage administrative systems and processes, including finance systems, property management systems, processes relating to legal processes such as covenants management, as well as supporting the implementation of new or different ways of working. You'll ensure we are maximising efficiencies from our existing systems, processes and information management. You'll also be involved in supporting the delivery of our buildings projects including helping ensure all the relevant paperwork is in place, governance best practice is followed, as well as coordinating internal teams. There will also be continuous improvement projects that you'll deliver alongside the other Rural Asset Management Officers. Based at Manor Farm Barns Hughenden you will support in the facilities management of the complex of converted farm buildings and working alongside our EMO and building supervisor to look after our tenants and the facilities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Strong client service skills - you'll be liaising with our internal teams across departments, tenants, partners and external stakeholders The ability to maintain data, systems and processes to support the effective management of the let estate An understanding and awareness of the importance of governance processes The ability to gather, analyse, interpret and present Management Information to support decision making Confidence in using IT packages, and are happy to learn and explore new technology and systems and share knowledge with others Additional criteria for all other applicants Confidence in using IT packages, and are happy to learn and explore new technology and systems and share knowledge with others The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
National Trust
Senior Estate Manager
National Trust Calow, Derbyshire
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Senior Estate Manager to join us in the Midlands where you'll be responsible for leading the estate management and rural surveying service across portfolios within the Midlands. You'll be accountable for commercial properties and lead for the management of our agricultural rental estate and offer technical advice and support on land management to our General Managers, key property staff, and consultancy colleagues. We have exciting ambitions for delivery of our new strategy where land management choices and working with our tenants and other third parties will be critical. You'll be an experienced rural practice Chartered Surveyor with a modern and progressive approach to land management. Acting as the main connection with our tenants and partners, you'll handle the portfolios professionally, making sure to maintain open communication and stay updated on industry trends. We're setting up for the new strategic delivery, with structures and ways of working that will be new for all - so coming into the team now you will have the ability to lead the development and implementation of that new approach. What it's like to work here Reporting to the Regional Head of Let Estate, you'll lead a very busy and highly professional team consisting of Estate Managers, Building Surveyors, Building Supervisors, General Tradespeople and Estate Management Officers. The team collaborates to manage our rental properties, which help generate around £50 million in national rental income. Our strong relationships with tenants are vital for our conservation efforts. This role provides a diverse range of tasks in beautiful locations, ensuring that each day is unique. You will engage in both strategic planning and daily operations, and you'll have opportunities to offer your expertise beyond your immediate team. As this role covers the Midlands, your contractual place of work will be the nearest National Trust consultancy office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. This role looks after some rural properties, some with very limited access via public transport. You'll be required to travel to different locations across the portfolio, sometimes at short notice, please keep this in mind when applying. What you'll be doing Working across portfolios you will have responsibility for the let estate and the team that manage it, and with a significant input into the in-hand areas of the estates. You will work closely with Trust property and advisory staff to make a real and lasting difference to the long-term environmental sustainability of our land, and the commercial and environmental success of the Trust's cause. It's a big, demanding job with substantial rental budgets, which you'll be accountable for, and with a significant number of property assets to manage. We need you to deliver the visionary management approach these estates deserve and make a real difference to long-term commercial success, all to support the Trust's strategic outcomes for nature, carbon and people. As well as your team, you'll have support to help you from our Property leadership teams, countryside specialists, regional and national specialists, as well as our tenants and external stakeholders. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: You must be an experienced, qualified Rural Practice Chartered Surveyor. You'll be adaptable and confident in turning your hand to all areas of estate management. For this role, you'll need to demonstrate; An innovative approach to estate management and the ability to spot opportunities or creative solutions In depth knowledge of conservation and environmental land management with a first class understanding of commercial and agricultural tenancies The ability to foster a strong relationship with tenants and stakeholders, developing partnerships with a variety of audiences, and excellent negotiation skills. Strong people management and leadership skills with experience of staff development and performance management Additional criteria for all other applicants: Strong project management skills, including experience of managing projects A high level of financial acumen and strong experience of managing large budgets The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 07, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Senior Estate Manager to join us in the Midlands where you'll be responsible for leading the estate management and rural surveying service across portfolios within the Midlands. You'll be accountable for commercial properties and lead for the management of our agricultural rental estate and offer technical advice and support on land management to our General Managers, key property staff, and consultancy colleagues. We have exciting ambitions for delivery of our new strategy where land management choices and working with our tenants and other third parties will be critical. You'll be an experienced rural practice Chartered Surveyor with a modern and progressive approach to land management. Acting as the main connection with our tenants and partners, you'll handle the portfolios professionally, making sure to maintain open communication and stay updated on industry trends. We're setting up for the new strategic delivery, with structures and ways of working that will be new for all - so coming into the team now you will have the ability to lead the development and implementation of that new approach. What it's like to work here Reporting to the Regional Head of Let Estate, you'll lead a very busy and highly professional team consisting of Estate Managers, Building Surveyors, Building Supervisors, General Tradespeople and Estate Management Officers. The team collaborates to manage our rental properties, which help generate around £50 million in national rental income. Our strong relationships with tenants are vital for our conservation efforts. This role provides a diverse range of tasks in beautiful locations, ensuring that each day is unique. You will engage in both strategic planning and daily operations, and you'll have opportunities to offer your expertise beyond your immediate team. As this role covers the Midlands, your contractual place of work will be the nearest National Trust consultancy office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. This role looks after some rural properties, some with very limited access via public transport. You'll be required to travel to different locations across the portfolio, sometimes at short notice, please keep this in mind when applying. What you'll be doing Working across portfolios you will have responsibility for the let estate and the team that manage it, and with a significant input into the in-hand areas of the estates. You will work closely with Trust property and advisory staff to make a real and lasting difference to the long-term environmental sustainability of our land, and the commercial and environmental success of the Trust's cause. It's a big, demanding job with substantial rental budgets, which you'll be accountable for, and with a significant number of property assets to manage. We need you to deliver the visionary management approach these estates deserve and make a real difference to long-term commercial success, all to support the Trust's strategic outcomes for nature, carbon and people. As well as your team, you'll have support to help you from our Property leadership teams, countryside specialists, regional and national specialists, as well as our tenants and external stakeholders. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: You must be an experienced, qualified Rural Practice Chartered Surveyor. You'll be adaptable and confident in turning your hand to all areas of estate management. For this role, you'll need to demonstrate; An innovative approach to estate management and the ability to spot opportunities or creative solutions In depth knowledge of conservation and environmental land management with a first class understanding of commercial and agricultural tenancies The ability to foster a strong relationship with tenants and stakeholders, developing partnerships with a variety of audiences, and excellent negotiation skills. Strong people management and leadership skills with experience of staff development and performance management Additional criteria for all other applicants: Strong project management skills, including experience of managing projects A high level of financial acumen and strong experience of managing large budgets The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

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