Berkshire News
Hemel Hempstead, Hertfordshire
Warner Hotels specialise in UK short breaks, exclusively for adults, with accommodation, breakfast and dinner, live shows and spa facilities all included in one price. Located in stunning destinations including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel has its own character that makes every stay unique. We are seeking a commercially minded and highly experienced Head of Brand & Campaigns to provide maternity cover and drive our marketing performance through a crucial period of growth. This role will ensure strong delivery of brand campaigns, trading driven tactical activity, media planning, and local hotel marketing, ensuring our plans translate into guest growth, improved brand health and on site sales performance. You will work closely with the Brand Director to execute and optimise our established brand strategy, while leading a team that must operate at pace, making fast, confident decisions that support the trading rhythm of the business. This is a hands on leadership role suited to someone with hospitality, leisure, travel or experiential brand experience, and a strong instinct for media optimisation, commercial impact and multi site activation Key Responsibilities Execute and optimise the existing brand strategy to support trading performance, guest growth and market penetration. Ensure exceptional brand consistency across all touchpoints, working closely with internal teams and the in house creative team. Lead the planning with Commercial and Revenue teams to ensure there is a clear, audience led comms and media plan that supports business objectives and seasonal trading priorities. Monitor brand health metrics and conduct regular brand performance reviews to inform decisions. Own the econometric modelling process, working with our provider to ensure clarity of inputs, interpretation of outputs, and translation into actionable recommendations for media planning and trading decisions. Present modelling results, insights and optimisations back to senior leadership at key moments. Own and share the annual marketing content and integrated campaign calendar, ensuring alignment across brand, tactical and on site activity. Lead end to end delivery of brand campaigns across ATL & BTL channels, ensuring they land with impact and drive measurable improvements in awareness, consideration and understanding. Drive tactical campaigns that support seasonal needs, guest demand, and aggressive trading targets. Work with the creative team and media agency to ensure campaign execution is both brand leading and commercially effective. Oversee and elevate local marketing activity across all properties, ensuring tailored plans exist for each site or at least the key focus sites, i.e. Reserve Hotels. Work closely with the Local Marketing Manager and hotel teams to drive footfall, future bookings and on site conversion "Holiday Hub/ Future Breaks). Lead the development, implementation and ongoing optimisation of multi million pound ATL media plan. Ensure media spend is aligned to weekly/monthly trading priorities and guest growth ambitions. Lead, motivate and mentor a high performing brand and campaigns team operating at pace. Build strong relationships across the business, particularly with Operations, Revenue and Commercial Finance, to ensure marketing plans are grounded in on the ground realities. Knowledge & Skills Must have significant experience in hospitality, travel, leisure, or other experiential brands. Deep understanding of the media landscape, with confidence across ATL, digital, partnerships, and local activation. Proven management of multi million pound budgets with measurable commercial impact Strong commercial mindset with an instinct for trading performance, weekly optimisation and revenue delivery Able to lead a team in a hybrid environment with clarity, decisiveness and pace. Excellent stakeholder management, able to partner closely with operations and senior leadership Confident decision maker, able to adapt plans quickly based on performance and insights. Experience / Education / Qualifications Bachelor's degree in marketing, Communications, or related field (or equivalent experience). 8-10+ years in brand, campaigns and media across Demonstrable success in delivering integrated ATL/BTL campaigns that drive both brand and commercial outcomes. Experience working with media agencies, MMM providers and insight teams. Motivational and supportive leadership style Hands on approach with willingness to get into detail when needed. High accountability, commercial focus and calm delivery under pressure. Brand first thinker who also embraces performance, trading and local activation What we offer 25 days holiday On site parking Hybrid working- 3 days a week in the office Great deals on Warner breaks for you, your friends and family Discounted food and drinks at our on site restaurant Other discounts on a variety of shopping experiences, high street brands and access to a VIP box at the O2 Location Hemel Hempstead, HP2 4YL, United Kingdom
Warner Hotels specialise in UK short breaks, exclusively for adults, with accommodation, breakfast and dinner, live shows and spa facilities all included in one price. Located in stunning destinations including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel has its own character that makes every stay unique. We are seeking a commercially minded and highly experienced Head of Brand & Campaigns to provide maternity cover and drive our marketing performance through a crucial period of growth. This role will ensure strong delivery of brand campaigns, trading driven tactical activity, media planning, and local hotel marketing, ensuring our plans translate into guest growth, improved brand health and on site sales performance. You will work closely with the Brand Director to execute and optimise our established brand strategy, while leading a team that must operate at pace, making fast, confident decisions that support the trading rhythm of the business. This is a hands on leadership role suited to someone with hospitality, leisure, travel or experiential brand experience, and a strong instinct for media optimisation, commercial impact and multi site activation Key Responsibilities Execute and optimise the existing brand strategy to support trading performance, guest growth and market penetration. Ensure exceptional brand consistency across all touchpoints, working closely with internal teams and the in house creative team. Lead the planning with Commercial and Revenue teams to ensure there is a clear, audience led comms and media plan that supports business objectives and seasonal trading priorities. Monitor brand health metrics and conduct regular brand performance reviews to inform decisions. Own the econometric modelling process, working with our provider to ensure clarity of inputs, interpretation of outputs, and translation into actionable recommendations for media planning and trading decisions. Present modelling results, insights and optimisations back to senior leadership at key moments. Own and share the annual marketing content and integrated campaign calendar, ensuring alignment across brand, tactical and on site activity. Lead end to end delivery of brand campaigns across ATL & BTL channels, ensuring they land with impact and drive measurable improvements in awareness, consideration and understanding. Drive tactical campaigns that support seasonal needs, guest demand, and aggressive trading targets. Work with the creative team and media agency to ensure campaign execution is both brand leading and commercially effective. Oversee and elevate local marketing activity across all properties, ensuring tailored plans exist for each site or at least the key focus sites, i.e. Reserve Hotels. Work closely with the Local Marketing Manager and hotel teams to drive footfall, future bookings and on site conversion "Holiday Hub/ Future Breaks). Lead the development, implementation and ongoing optimisation of multi million pound ATL media plan. Ensure media spend is aligned to weekly/monthly trading priorities and guest growth ambitions. Lead, motivate and mentor a high performing brand and campaigns team operating at pace. Build strong relationships across the business, particularly with Operations, Revenue and Commercial Finance, to ensure marketing plans are grounded in on the ground realities. Knowledge & Skills Must have significant experience in hospitality, travel, leisure, or other experiential brands. Deep understanding of the media landscape, with confidence across ATL, digital, partnerships, and local activation. Proven management of multi million pound budgets with measurable commercial impact Strong commercial mindset with an instinct for trading performance, weekly optimisation and revenue delivery Able to lead a team in a hybrid environment with clarity, decisiveness and pace. Excellent stakeholder management, able to partner closely with operations and senior leadership Confident decision maker, able to adapt plans quickly based on performance and insights. Experience / Education / Qualifications Bachelor's degree in marketing, Communications, or related field (or equivalent experience). 8-10+ years in brand, campaigns and media across Demonstrable success in delivering integrated ATL/BTL campaigns that drive both brand and commercial outcomes. Experience working with media agencies, MMM providers and insight teams. Motivational and supportive leadership style Hands on approach with willingness to get into detail when needed. High accountability, commercial focus and calm delivery under pressure. Brand first thinker who also embraces performance, trading and local activation What we offer 25 days holiday On site parking Hybrid working- 3 days a week in the office Great deals on Warner breaks for you, your friends and family Discounted food and drinks at our on site restaurant Other discounts on a variety of shopping experiences, high street brands and access to a VIP box at the O2 Location Hemel Hempstead, HP2 4YL, United Kingdom
Oak Furnitureland
Broadstairs, Kent
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
