Team: Retail Location: Hythe Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £8,977.77 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details
Dec 18, 2025
Full time
Team: Retail Location: Hythe Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £8,977.77 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Assistant Retail Manager at our Sherwood Forest nature reserve. Assistant Retail Manager Reference: DEC Location: Sherwood and Budby South, NG21 Salary: £25,847.00 - £27,594 click apply for full job details
Dec 18, 2025
Full time
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Assistant Retail Manager at our Sherwood Forest nature reserve. Assistant Retail Manager Reference: DEC Location: Sherwood and Budby South, NG21 Salary: £25,847.00 - £27,594 click apply for full job details
Join a Market-Leading Retailer Assistant Manager Gillingham Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big click apply for full job details
Dec 18, 2025
Full time
Join a Market-Leading Retailer Assistant Manager Gillingham Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big click apply for full job details
Assistant Manager vacancy in GAIL's Southbank! If supporting a team and leading by example excites you and makes you smile, then please read on. We are looking for an Assistant Bakery Manager who has a passion to join the GAIL's family and use a hands-on approach to be a team builder , maximizing the skills and confidence of the team. You should be motivated by achieving great results whilst being responsible in maintaining our high standards. With no day being the same, you must be charismatic and positive to manage the changes and challenges each day may bring. As appreciation for being an Assistant Manager with efficient leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Dec 18, 2025
Full time
Assistant Manager vacancy in GAIL's Southbank! If supporting a team and leading by example excites you and makes you smile, then please read on. We are looking for an Assistant Bakery Manager who has a passion to join the GAIL's family and use a hands-on approach to be a team builder , maximizing the skills and confidence of the team. You should be motivated by achieving great results whilst being responsible in maintaining our high standards. With no day being the same, you must be charismatic and positive to manage the changes and challenges each day may bring. As appreciation for being an Assistant Manager with efficient leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Join a Market-Leading Retailer - Assistant Manager Stratford upon Avon Up to £32,000 Job Title: Assistant Manager Location: Stratford upon Avon Salary: Up to £32,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers click apply for full job details
Dec 18, 2025
Full time
Join a Market-Leading Retailer - Assistant Manager Stratford upon Avon Up to £32,000 Job Title: Assistant Manager Location: Stratford upon Avon Salary: Up to £32,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers click apply for full job details
Our client is a leading international retail bank with a growing market position. They are looking for an experienced Assistant Manager to join their Financial Crime team - focus is on managing the Financial Crime Operations team and providing oversight of transaction monitoring and screening. Duties & Responsibilities of an Assistant Manager - Financial Crime Manage and direct the Financial Crime click apply for full job details
Dec 18, 2025
Full time
Our client is a leading international retail bank with a growing market position. They are looking for an experienced Assistant Manager to join their Financial Crime team - focus is on managing the Financial Crime Operations team and providing oversight of transaction monitoring and screening. Duties & Responsibilities of an Assistant Manager - Financial Crime Manage and direct the Financial Crime click apply for full job details
Posted Sunday 14 December 2025 at 05:00 Expires Sunday 4 January 2026 at 04:59 Clarks is looking for aPart Time Team Leadto join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA Earned sick leave as applicable to local state laws Employee discount on all Clarks products. Retail Incentive Programs for meeting or exceeding monthly plans At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an importantaspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity. The pay range for this role may be modified by Clarks at any time in the future. Responsibilities Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager Consistently deliver positive sales performance. Organize the store merchandise and back stock and ensure proper placement of product. Oversee the receipt of shipment and maintain a clean work environment. Assist in training and coaching employees on all policies and procedures. Practice impeccable customer service skills. Upsell the customer, when appropriate, on multiple pairs and accessories. Exemplify the Clarks Brand. Follow all policies and procedures related to loss prevention and shrinkage. Create a comfortable work environment for all colleagues. Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. Equal Employment Opportunity Statement Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
Dec 17, 2025
Full time
Posted Sunday 14 December 2025 at 05:00 Expires Sunday 4 January 2026 at 04:59 Clarks is looking for aPart Time Team Leadto join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA Earned sick leave as applicable to local state laws Employee discount on all Clarks products. Retail Incentive Programs for meeting or exceeding monthly plans At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an importantaspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity. The pay range for this role may be modified by Clarks at any time in the future. Responsibilities Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager Consistently deliver positive sales performance. Organize the store merchandise and back stock and ensure proper placement of product. Oversee the receipt of shipment and maintain a clean work environment. Assist in training and coaching employees on all policies and procedures. Practice impeccable customer service skills. Upsell the customer, when appropriate, on multiple pairs and accessories. Exemplify the Clarks Brand. Follow all policies and procedures related to loss prevention and shrinkage. Create a comfortable work environment for all colleagues. Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. Equal Employment Opportunity Statement Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
Dec 17, 2025
Full time
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Are you ready to make a difference in the lives of those in need while leading a dynamic team? If so, we have an exciting opportunity for you! Role We are searching for a highly motivated and enthusiastic new manager for our Duke Street Edinburgh shop. As a Shop Manager you will join a fantastic and experienced team of staff and volunteers and lead your own small team of retail assistants and volunteers to develop the impact and income the shop. The Shop Manager will provide excellent customer service in a professional charity retail environment. Duke Street is a thriving and busy shop where you will work closely with staff and volunteers seeking to maximise their potential. Other responsibilities include actively seeking donations, acquiring Gift Aid signups and ensuring Gift Aid procedures are followed, maintaining required stock levels with strong pricing, stock rotation, proactive selling. This position will require the Shop Manager to grow and develop the business in line with strategies agreed with the Head of Retail and the Director for Income Generation. We have 5 shops in Edinburgh, 1 in Gullane and a new one in Glasgow to support the vital services we provide. All our services focus on relieving the immediate suffering and meeting the long-term needs of homeless and vulnerable people in Scotland. We don't just work with homeless people. We stop people from becoming homeless in the first place. When you join Bethany, you are supporting projects such as the Welcome Centre, Care Van, Family Support work, Housing Support, etc. As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Details Starting salary: £27,399 gross per annum pro rata Fixed Term, Full Time post (37.5 hours/week) Holiday entitlement: 225 hours per year pro rata Closing date: Monday 5 January 2026 at 12noon As Bethany is a Christian organisation applicants interested should be in sympathy with and accept the mission, vision and values of the organisation. Please send your application to with the position you're applying for in the subject line. CVs will not be accepted as a substitute for an application form.
Dec 17, 2025
Full time
Are you ready to make a difference in the lives of those in need while leading a dynamic team? If so, we have an exciting opportunity for you! Role We are searching for a highly motivated and enthusiastic new manager for our Duke Street Edinburgh shop. As a Shop Manager you will join a fantastic and experienced team of staff and volunteers and lead your own small team of retail assistants and volunteers to develop the impact and income the shop. The Shop Manager will provide excellent customer service in a professional charity retail environment. Duke Street is a thriving and busy shop where you will work closely with staff and volunteers seeking to maximise their potential. Other responsibilities include actively seeking donations, acquiring Gift Aid signups and ensuring Gift Aid procedures are followed, maintaining required stock levels with strong pricing, stock rotation, proactive selling. This position will require the Shop Manager to grow and develop the business in line with strategies agreed with the Head of Retail and the Director for Income Generation. We have 5 shops in Edinburgh, 1 in Gullane and a new one in Glasgow to support the vital services we provide. All our services focus on relieving the immediate suffering and meeting the long-term needs of homeless and vulnerable people in Scotland. We don't just work with homeless people. We stop people from becoming homeless in the first place. When you join Bethany, you are supporting projects such as the Welcome Centre, Care Van, Family Support work, Housing Support, etc. As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Details Starting salary: £27,399 gross per annum pro rata Fixed Term, Full Time post (37.5 hours/week) Holiday entitlement: 225 hours per year pro rata Closing date: Monday 5 January 2026 at 12noon As Bethany is a Christian organisation applicants interested should be in sympathy with and accept the mission, vision and values of the organisation. Please send your application to with the position you're applying for in the subject line. CVs will not be accepted as a substitute for an application form.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager for 21 hours per week ( 3 days out of 7), to join our fashion store team in Midsomer Norton BA3 2DD so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Dec 17, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager for 21 hours per week ( 3 days out of 7), to join our fashion store team in Midsomer Norton BA3 2DD so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Work Pattern Sunday: 09:00-17:00 Monday: 06:00 - 14:30 Tuesday: 06:00 - 14:30 Wednesday: 06:00 - 14:30 Thursday: 09:00-17:00 Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasksduring the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to delivera clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store SupportColleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational,improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are metn\li> Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Dec 17, 2025
Full time
Work Pattern Sunday: 09:00-17:00 Monday: 06:00 - 14:30 Tuesday: 06:00 - 14:30 Wednesday: 06:00 - 14:30 Thursday: 09:00-17:00 Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasksduring the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to delivera clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store SupportColleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational,improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are metn\li> Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Strategic Partner Development Principal Lead, RCS corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience in business development, partnerships, management consulting, or investment banking, in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries. 7 years of experience in the messaging industry working directly with messaging providers (e.g., Sinch, Infobip, Twilio), messaging platforms, brands (e.g., banks, airlines, ecommerce, etc.) or in similar business development roles in the messaging industry. Experience working with C-level executives and cross-functionally across all levels of management. Preferred qualifications: 7 years of experience managing events or participating in industry forums in collaboration with external partners. Experience working cross-functionally with product managers, communicating customer requirements, and presenting concepts to external partners and brands. Understanding business processes, teams, and partnerships, build consensus and communicate and develop relationships at multiple levels, both external and internally in cross-product area fashion. Ability to close customer or partnership agreementss while navigating ambiguity around immature, fast moving products and maintaining a healthy pipeline. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. In this role, you will work with leading partners, large brands and cross-product area (xPA) teams to scale a safe, helpful, and business messaging experience for RCS users in UK. You will unlock business-generating use cases that differentiate the Android messaging ecosystem, improve the day-to-day experience of Android and iOS RCS users across UK and create the foundation for a thriving click to message ads economy around RCS in partnership with Knowledge and Information product area and other PAs across Google. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Responsibilities Shape and execute the UK RCS go-to-market (GTM) strategy to drive awareness and adoption, partnering with Carrier BD, Android Partnerships, and cross-functional peers in Global Business Organization (GBO) and Knowledge and Information. Engage with UK brands, specifically Large Customer Sales (LCS)/Google Customer Solutions (GCS) sized, to drive RCS adoption while working with local partners and cross-functional peers. Identify and execute with leading omni-channel platforms and software providers(e.g., CSPs, ISVs, etc.)to scale RCS adoption with large enterprise customers. Lead channel GTM motions including business enablement, co-marketing, and joint business plan with C-suite and business leadership at partners, coordinating with Carrier BD/Android on carrier events. Establish relationships with local teams (e.g., Knowledge and Information/Ads, Android, Cloud) to support RCS adoption by large brands in pursuit of objectives and key results (OKR). Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Dec 17, 2025
Full time
Strategic Partner Development Principal Lead, RCS corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience in business development, partnerships, management consulting, or investment banking, in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries. 7 years of experience in the messaging industry working directly with messaging providers (e.g., Sinch, Infobip, Twilio), messaging platforms, brands (e.g., banks, airlines, ecommerce, etc.) or in similar business development roles in the messaging industry. Experience working with C-level executives and cross-functionally across all levels of management. Preferred qualifications: 7 years of experience managing events or participating in industry forums in collaboration with external partners. Experience working cross-functionally with product managers, communicating customer requirements, and presenting concepts to external partners and brands. Understanding business processes, teams, and partnerships, build consensus and communicate and develop relationships at multiple levels, both external and internally in cross-product area fashion. Ability to close customer or partnership agreementss while navigating ambiguity around immature, fast moving products and maintaining a healthy pipeline. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. In this role, you will work with leading partners, large brands and cross-product area (xPA) teams to scale a safe, helpful, and business messaging experience for RCS users in UK. You will unlock business-generating use cases that differentiate the Android messaging ecosystem, improve the day-to-day experience of Android and iOS RCS users across UK and create the foundation for a thriving click to message ads economy around RCS in partnership with Knowledge and Information product area and other PAs across Google. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Responsibilities Shape and execute the UK RCS go-to-market (GTM) strategy to drive awareness and adoption, partnering with Carrier BD, Android Partnerships, and cross-functional peers in Global Business Organization (GBO) and Knowledge and Information. Engage with UK brands, specifically Large Customer Sales (LCS)/Google Customer Solutions (GCS) sized, to drive RCS adoption while working with local partners and cross-functional peers. Identify and execute with leading omni-channel platforms and software providers(e.g., CSPs, ISVs, etc.)to scale RCS adoption with large enterprise customers. Lead channel GTM motions including business enablement, co-marketing, and joint business plan with C-suite and business leadership at partners, coordinating with Carrier BD/Android on carrier events. Establish relationships with local teams (e.g., Knowledge and Information/Ads, Android, Cloud) to support RCS adoption by large brands in pursuit of objectives and key results (OKR). Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Marks & Spencer Plc
Leicester Forest East, Leicestershire
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers. Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand. Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Supports the delivery and embedding of the business transformation plan and change initiatives for their area. Delivers great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seeks customer feedback and takes action to deliver improvement. Uses data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Supports visual merchandising updates across all launches, events and campaigns. Technical Skills/Experience Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. The ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Finance Assistant Role Summary The Finance Assistant will play a key role in supporting the Finance Team at the Wallace Collection by ensuring the accurate and timely processing of financial transactions, maintaining up-to-date financial records, and assisting in the preparation of financial reports. The role also includes a variety of administrative tasks that contribute to the smooth running of the department. The postholder will demonstrate strong attention to detail, excellent organisational skills, and a high level of professionalism, always maintaining discretion and confidentiality. The Finance Assistant will work closely with both internal and external stakeholders to ensure accuracy and efficiency in day-to-day finance functions. This position is responsible for processing invoices, expense administration, performing reconciliations, and data entry. The successful applicant must be proactive and willing to take an active role in day-to-day financial procedures and processes. This role reports to the Finance Manager. Role Description Accounts Payable Maintain the purchase ledger for the Wallace Collection (Charity) and Hertford House Marketing Limited (Trading Company) by processing invoices and liaising with Heads of Department to ensure accurate coding. Process expense claims promptly and accurately, ensuring all required authorisations and approvals are obtained in compliance with policies. Resolve supplier disputes promptly and escalate when necessary. Prepare payment runs for approval in a timely and accurate manner. Manage the accounts payable inbox and escalate queries as needed. Accounts Receivable Raise customer invoices for the commercial business (Hertford House Marketing Limited) and ensure timely payment. Financial Accounting Assist with performing monthly bank reconciliations. Reconcile the monthly invoicing from our Restaurant supplier (Sodexo). Assist with monthly balance sheet reconciliations for stock, debtors (trade debtors, other debtors, and prepayments) and creditors (including trade creditors, deferred income and accruals). Process daily shop takings and work with the Retail Assistant and Administrator to identify and investigate discrepancies. Prepare weekly cash floats for shop tills according to operational requirements. (Currently not required as the shop is card only). Assist with monthly counting and banking of Wallace Collection donation boxes. Review and process monthly corporate credit card statements, ensuring accurate upload of all expenditures into SAGE. Support audit preparation by collating and organising data for audit files, as directed by the Finance Manager. This job description cannot be considered to be exhaustive and other duties will be determined by circumstances as and when required. Person Specification Essential Excellent communication skills, both verbal and written. IT literate with strong inputting and spreadsheet skills. Excellent attention to details and strong organisational skills. High standards of presentation, ability to keep calm under pressure and problem-solving mindset. Ability to manage and prioritise a busy workload. Someone who is friendly, flexible and enjoys teamwork. Currently studying towards an accountancy qualification or intending to commence studies. Enthusiasm and passion for the Wallace Collection. Desirable Familiarity with accounting software (e.g. SAGE) How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed by midnight 11/01/2026. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place week commencing, 12/01/2026 . Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Dec 17, 2025
Full time
Finance Assistant Role Summary The Finance Assistant will play a key role in supporting the Finance Team at the Wallace Collection by ensuring the accurate and timely processing of financial transactions, maintaining up-to-date financial records, and assisting in the preparation of financial reports. The role also includes a variety of administrative tasks that contribute to the smooth running of the department. The postholder will demonstrate strong attention to detail, excellent organisational skills, and a high level of professionalism, always maintaining discretion and confidentiality. The Finance Assistant will work closely with both internal and external stakeholders to ensure accuracy and efficiency in day-to-day finance functions. This position is responsible for processing invoices, expense administration, performing reconciliations, and data entry. The successful applicant must be proactive and willing to take an active role in day-to-day financial procedures and processes. This role reports to the Finance Manager. Role Description Accounts Payable Maintain the purchase ledger for the Wallace Collection (Charity) and Hertford House Marketing Limited (Trading Company) by processing invoices and liaising with Heads of Department to ensure accurate coding. Process expense claims promptly and accurately, ensuring all required authorisations and approvals are obtained in compliance with policies. Resolve supplier disputes promptly and escalate when necessary. Prepare payment runs for approval in a timely and accurate manner. Manage the accounts payable inbox and escalate queries as needed. Accounts Receivable Raise customer invoices for the commercial business (Hertford House Marketing Limited) and ensure timely payment. Financial Accounting Assist with performing monthly bank reconciliations. Reconcile the monthly invoicing from our Restaurant supplier (Sodexo). Assist with monthly balance sheet reconciliations for stock, debtors (trade debtors, other debtors, and prepayments) and creditors (including trade creditors, deferred income and accruals). Process daily shop takings and work with the Retail Assistant and Administrator to identify and investigate discrepancies. Prepare weekly cash floats for shop tills according to operational requirements. (Currently not required as the shop is card only). Assist with monthly counting and banking of Wallace Collection donation boxes. Review and process monthly corporate credit card statements, ensuring accurate upload of all expenditures into SAGE. Support audit preparation by collating and organising data for audit files, as directed by the Finance Manager. This job description cannot be considered to be exhaustive and other duties will be determined by circumstances as and when required. Person Specification Essential Excellent communication skills, both verbal and written. IT literate with strong inputting and spreadsheet skills. Excellent attention to details and strong organisational skills. High standards of presentation, ability to keep calm under pressure and problem-solving mindset. Ability to manage and prioritise a busy workload. Someone who is friendly, flexible and enjoys teamwork. Currently studying towards an accountancy qualification or intending to commence studies. Enthusiasm and passion for the Wallace Collection. Desirable Familiarity with accounting software (e.g. SAGE) How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed by midnight 11/01/2026. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place week commencing, 12/01/2026 . Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
A leading health & beauty retailer in Great Yarmouth is seeking an Assistant Manager to lead a team in providing exceptional customer service. You will play a key role in managing both clinical activities and store operations, helping to develop your team's skills and knowledge. The ideal candidate should have experience in customer-facing roles, a desire to learn, and experience in team leadership. This position offers opportunities for career progression and various employee benefits including bonuses and discounts.
Dec 17, 2025
Full time
A leading health & beauty retailer in Great Yarmouth is seeking an Assistant Manager to lead a team in providing exceptional customer service. You will play a key role in managing both clinical activities and store operations, helping to develop your team's skills and knowledge. The ideal candidate should have experience in customer-facing roles, a desire to learn, and experience in team leadership. This position offers opportunities for career progression and various employee benefits including bonuses and discounts.
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ' into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Dec 17, 2025
Full time
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ' into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.