Business Unit: Strategic Finance Salary Range : £60,000 - £85,000 per annum DOE + Benefits Location: UK Hybrid -Scotland Our Team We want you to reach your full potential, and we'll do anything we can to get you there. Developing our own makes great sense - and we know you can make an even bigger difference. Your perfect role awaits Exciting opportunities exist within our Strategic Finance team. Our Strategic Finance team supports commercial, corporate, PLC and private equity backed businesses in our region and across the UK. If you're passionate and ambitious about playing a key role in helping shape and grow our business, then please read on. As a Business Development Director, you will play an important role in maintaining a strong market presence for the Bank, originating and executing new Commercial Business and Mid Corporate opportunities. You will be responsible for working with the Relationship Director(s) to generate additional income and strong returns for the Bank, whilst always delivering a simply brilliant customer experience. We are looking for dynamic people, who are ready to make a real difference and win new customers. In return, we'll encourage and reward you, helping you deliver a Simply Brilliant Experience, while building a successful career. What you'll be doing Generating new opportunities, Targeted and Focussed on Large Commercial and Mid Corporate Businesses within Geographical patch. At all times being aligned to the Risk Appetite Being accountable for risk and compliance to identify signs of stress and risk with the aim of minimising the Bank's exposure to bad and doubtful debt Acting according to the strategy and growth plan to optimise income and build a targeted portfolio through effective origination and execution of high-quality lending opportunities. With knowledge of the current economic climate and the Business Banking market, the Director will apply their business acumen and demonstrate commerciality and excellent presentation and negotiation skills to identify and win opportunities to lend on a bilateral or club basis and generate ancillary income. The role holder will be experienced in analysing and interpreting accounts to inform decision making for new deals including calculating key ratios, interpreting cash flow forecasts, credit modelling and sensitivity techniques and assessing management teams according to best practice in Strategic Finance in line Dilligencia Training methodology within credit risk and control framework and appetite Structuring and recommending Commercial/Mid Corporate lending proposals for credit decisioning. Displaying strong organisational skills and effective project management ability Key to the role will be the establishment and continued management of external professional relationships adopting a 2-way relationship model that produces quality referrals from Professional Network The role holder will possess good self-awareness and support/ bring to life the Virgin Money brand and values through the demonstration of the enterprise and team behaviours. We need you to have A background working within a Business Banking team A proven track record in originating and securing Commercial lending opportunities. Some experience in managing all aspects of a deal process from inception to completion - including preparation of detailed and well researched credit papers, leading negotiations with Management Teams, Advisors and Funding Partners, the instruction and review of detailed Due Diligence reports, overseeing of complex legal processes and the management of all aspects of a deal completion process. Experience of maximising media relations and opportunities, including writing for journals and publications Business degree or significant financial services experience within a Business Lending Environment Detailed and up to date knowledge of UK financial markets with the focus on the Commercial Banking segment. Expert knowledge of banking products and services. Up to date knowledge of financial analysis and modelling tools and techniques It's a bonus if you have but not essential Relevant vocational financial services qualification - e.g. Chartered Institute of Bankers, Chartered Accountant etc. In depth understanding of risk and compliance requirements in line with the role Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team care
Mar 14, 2026
Full time
Business Unit: Strategic Finance Salary Range : £60,000 - £85,000 per annum DOE + Benefits Location: UK Hybrid -Scotland Our Team We want you to reach your full potential, and we'll do anything we can to get you there. Developing our own makes great sense - and we know you can make an even bigger difference. Your perfect role awaits Exciting opportunities exist within our Strategic Finance team. Our Strategic Finance team supports commercial, corporate, PLC and private equity backed businesses in our region and across the UK. If you're passionate and ambitious about playing a key role in helping shape and grow our business, then please read on. As a Business Development Director, you will play an important role in maintaining a strong market presence for the Bank, originating and executing new Commercial Business and Mid Corporate opportunities. You will be responsible for working with the Relationship Director(s) to generate additional income and strong returns for the Bank, whilst always delivering a simply brilliant customer experience. We are looking for dynamic people, who are ready to make a real difference and win new customers. In return, we'll encourage and reward you, helping you deliver a Simply Brilliant Experience, while building a successful career. What you'll be doing Generating new opportunities, Targeted and Focussed on Large Commercial and Mid Corporate Businesses within Geographical patch. At all times being aligned to the Risk Appetite Being accountable for risk and compliance to identify signs of stress and risk with the aim of minimising the Bank's exposure to bad and doubtful debt Acting according to the strategy and growth plan to optimise income and build a targeted portfolio through effective origination and execution of high-quality lending opportunities. With knowledge of the current economic climate and the Business Banking market, the Director will apply their business acumen and demonstrate commerciality and excellent presentation and negotiation skills to identify and win opportunities to lend on a bilateral or club basis and generate ancillary income. The role holder will be experienced in analysing and interpreting accounts to inform decision making for new deals including calculating key ratios, interpreting cash flow forecasts, credit modelling and sensitivity techniques and assessing management teams according to best practice in Strategic Finance in line Dilligencia Training methodology within credit risk and control framework and appetite Structuring and recommending Commercial/Mid Corporate lending proposals for credit decisioning. Displaying strong organisational skills and effective project management ability Key to the role will be the establishment and continued management of external professional relationships adopting a 2-way relationship model that produces quality referrals from Professional Network The role holder will possess good self-awareness and support/ bring to life the Virgin Money brand and values through the demonstration of the enterprise and team behaviours. We need you to have A background working within a Business Banking team A proven track record in originating and securing Commercial lending opportunities. Some experience in managing all aspects of a deal process from inception to completion - including preparation of detailed and well researched credit papers, leading negotiations with Management Teams, Advisors and Funding Partners, the instruction and review of detailed Due Diligence reports, overseeing of complex legal processes and the management of all aspects of a deal completion process. Experience of maximising media relations and opportunities, including writing for journals and publications Business degree or significant financial services experience within a Business Lending Environment Detailed and up to date knowledge of UK financial markets with the focus on the Commercial Banking segment. Expert knowledge of banking products and services. Up to date knowledge of financial analysis and modelling tools and techniques It's a bonus if you have but not essential Relevant vocational financial services qualification - e.g. Chartered Institute of Bankers, Chartered Accountant etc. In depth understanding of risk and compliance requirements in line with the role Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team care
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
Mar 14, 2026
Full time
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between 26,700 - 34,800 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Mar 14, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between 26,700 - 34,800 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Audit Assistant Manager or Manager job based in Norwich, with client portfolio across Norfolk & Suffolk About the Employer Our client is a progressive and respected firm of chartered accountants, tax specialists, and business advisors. They pride themselves on a supportive, non-corporate culture, offering flexible working and genuine development opportunities. Key Responsibilities Lead and manage audit engagements from planning through to completion Prepare accounts and draft tax computations Serve as day-to-day client contact, fostering relationships and resolving queries. Supervise and mentor junior audit staff, reviewing audit files for technical accuracy and compliance. Manage budgets and assignment time, ensuring profitable and efficient delivery What You'll Bring Fully qualified (ACA, ACCA, or equivalent) with solid UK practice audit experience Proven ability to lead audit assignments and manage onsite teams Strong client-facing skills, with the capacity to build and maintain relationships Proficiency in UK GAAP / FRS 102 and familiarity with audit software (e.g., Caseware), plus strong Microsoft Office skills Collaborative, growth-focused mindset-keen to contribute to both audit delivery and wider business development What's On Offer Competitive salary Private medical insurance, life assurance, pension scheme 23-25 days holiday (plus the option to buy/sell) Flexible working environment and strong emphasis on work-life balance Family-friendly policies, volunteering leave, cycle-to-work scheme, EAP and discounts Structured career progression and access to experienced mentors Why This is a Stand-Out Opportunity Influence and autonomy within a firm that values your insights and ideas Exposure to a varied client base-including owner-managed businesses, corporates, and not-for-profits A people-first culture that actively supports your development with guidance from approachable partners Be part of shaping a firm's future in a high-growth, evolving environment Next Steps If you're an ACA/ACCA qualified audit professional ready to take the next career step-leading audits, mentoring junior staff, and working closely with clients please contact Cara Whyte at Hays to discuss further or apply directly on line Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 14, 2026
Full time
Audit Assistant Manager or Manager job based in Norwich, with client portfolio across Norfolk & Suffolk About the Employer Our client is a progressive and respected firm of chartered accountants, tax specialists, and business advisors. They pride themselves on a supportive, non-corporate culture, offering flexible working and genuine development opportunities. Key Responsibilities Lead and manage audit engagements from planning through to completion Prepare accounts and draft tax computations Serve as day-to-day client contact, fostering relationships and resolving queries. Supervise and mentor junior audit staff, reviewing audit files for technical accuracy and compliance. Manage budgets and assignment time, ensuring profitable and efficient delivery What You'll Bring Fully qualified (ACA, ACCA, or equivalent) with solid UK practice audit experience Proven ability to lead audit assignments and manage onsite teams Strong client-facing skills, with the capacity to build and maintain relationships Proficiency in UK GAAP / FRS 102 and familiarity with audit software (e.g., Caseware), plus strong Microsoft Office skills Collaborative, growth-focused mindset-keen to contribute to both audit delivery and wider business development What's On Offer Competitive salary Private medical insurance, life assurance, pension scheme 23-25 days holiday (plus the option to buy/sell) Flexible working environment and strong emphasis on work-life balance Family-friendly policies, volunteering leave, cycle-to-work scheme, EAP and discounts Structured career progression and access to experienced mentors Why This is a Stand-Out Opportunity Influence and autonomy within a firm that values your insights and ideas Exposure to a varied client base-including owner-managed businesses, corporates, and not-for-profits A people-first culture that actively supports your development with guidance from approachable partners Be part of shaping a firm's future in a high-growth, evolving environment Next Steps If you're an ACA/ACCA qualified audit professional ready to take the next career step-leading audits, mentoring junior staff, and working closely with clients please contact Cara Whyte at Hays to discuss further or apply directly on line Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Mar 14, 2026
Full time
NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Mar 14, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Mar 14, 2026
Full time
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Mar 14, 2026
Full time
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Howdens are looking for a Governance and Compliance Lead to take ownership of the stability and strategic direction of the organisations Governance and Compliance applications. Acting as the primary point of accountability, the Governance and Compliance Lead bridges business needs and technology delivery, overseeing application life cycle management and continuous improvement to maximise system value and performance. Based from our office in Raunds, Northamptonshire you will work onsite 4 days per week with one from home. What you will be doing - Lead, coach and develop the Governance and Compliance team, clarifying priorities, roles and performance expectations. Build a culture of accountability, collaboration and continuous improvement. Manage workload planning, skills development and resource capacity. - Act as the subject matter expert for governance and compliance systems, including SAP GRC (Access Controls, Emergency Access Management, Process Controls), Evotix Assure SHE platform, ESG systems and internally built systems to support Product Safety Campaigns. - Take accountability for the end-to-end health, performance and availability of governance and compliance systems, ensuring applications are stable, scalable, secure and for business purpose. - Maintain a strong understanding of system capabilities and limitations, monitoring emerging technologies, market trends, and best practices to inform system strategy and innovation opportunities. - Partner with business stakeholders to provide trusted support and advisory input on application capabilities and constraints. Understand business priorities and manage demand, enhancements and backlog of changes. - Minimise business disruption consistently, particularly when implementing changes. What we need from you - 5+years of SAP GRC experience in configuration, administration, workflow and ruleset customisation - Strong knowledge of SAP GRC modules ARA, ARM, EAM and Process Controls - Excellent understanding of Segregation of Duties and risk remediation - Experience with SAP ECC, SAP Fiori and associated modules (FI,MM,SD etc) - Strong knowledge of SAP security & authorisations tables in ECC and GRC - Experience in vendor and third-party relationship management - Excellent communication skills, self-motivated and exhibits a proactive approach to work - Strong leadership skills with the ability to set clear direction, inspire and motivate others - Able to lead design, implementation and the on-going management of SAP GRC, EHSQ and ESG platforms - Experience supporting Internal and External Audits, including issue remediation and documentation - Experience in ESG and EHSQ Management Systems would be advantageous as would a Degree in Computer Science, IT, or related field; relevant certifications in SAP GRC What we can offer you - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Subsidised lunch at our onsite restaurant - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.
Mar 14, 2026
Full time
Howdens are looking for a Governance and Compliance Lead to take ownership of the stability and strategic direction of the organisations Governance and Compliance applications. Acting as the primary point of accountability, the Governance and Compliance Lead bridges business needs and technology delivery, overseeing application life cycle management and continuous improvement to maximise system value and performance. Based from our office in Raunds, Northamptonshire you will work onsite 4 days per week with one from home. What you will be doing - Lead, coach and develop the Governance and Compliance team, clarifying priorities, roles and performance expectations. Build a culture of accountability, collaboration and continuous improvement. Manage workload planning, skills development and resource capacity. - Act as the subject matter expert for governance and compliance systems, including SAP GRC (Access Controls, Emergency Access Management, Process Controls), Evotix Assure SHE platform, ESG systems and internally built systems to support Product Safety Campaigns. - Take accountability for the end-to-end health, performance and availability of governance and compliance systems, ensuring applications are stable, scalable, secure and for business purpose. - Maintain a strong understanding of system capabilities and limitations, monitoring emerging technologies, market trends, and best practices to inform system strategy and innovation opportunities. - Partner with business stakeholders to provide trusted support and advisory input on application capabilities and constraints. Understand business priorities and manage demand, enhancements and backlog of changes. - Minimise business disruption consistently, particularly when implementing changes. What we need from you - 5+years of SAP GRC experience in configuration, administration, workflow and ruleset customisation - Strong knowledge of SAP GRC modules ARA, ARM, EAM and Process Controls - Excellent understanding of Segregation of Duties and risk remediation - Experience with SAP ECC, SAP Fiori and associated modules (FI,MM,SD etc) - Strong knowledge of SAP security & authorisations tables in ECC and GRC - Experience in vendor and third-party relationship management - Excellent communication skills, self-motivated and exhibits a proactive approach to work - Strong leadership skills with the ability to set clear direction, inspire and motivate others - Able to lead design, implementation and the on-going management of SAP GRC, EHSQ and ESG platforms - Experience supporting Internal and External Audits, including issue remediation and documentation - Experience in ESG and EHSQ Management Systems would be advantageous as would a Degree in Computer Science, IT, or related field; relevant certifications in SAP GRC What we can offer you - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Subsidised lunch at our onsite restaurant - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.
Hays Specialist Recruitment Limited
Bury St. Edmunds, Suffolk
A leading professional services firm is looking for a Trust & Estates Executive to join their established Private Client Tax team. This is an excellent opportunity to build your career within a highly respected organisation that brings together accountants, tax advisers, solicitors, financial planners and investment managers under one roof. The culture is friendly, professional, and built on traditional values, with a strong emphasis on respect and collaboration. You'll be part of a specialist Trusts & Estates team that supports families, trustees and executors with complex compliance, tax matters and advisory work. The role offers genuine variety, autonomy and the chance to develop deep technical expertise while working alongside experienced professionals. The Role You will take ownership of a broad portfolio of Trust and Estate work, including: Reviewing standard Trust & Estate and personal tax returns, including tax calculations. Preparing complex Trust & Estate tax returns and personal tax returns using CCH software, and managing related correspondence with clients, HMRC and third parties. Reviewing standard Trust & Estate accounts and preparing more complex accounts using CCH Trust Accounts. Monitoring key deadlines such as annual compliance, ten-yearly charges and beneficial entitlements. Completing Inheritance Tax returns for Trusts and Estates. Supporting ad-hoc advisory work, including trust distributions. Providing day-to-day client administration and supporting client meetings, calls and engagement letters. Helping to train and support junior members of the team. This is a role where you'll be trusted to manage your own workload, work to deadlines and build strong client relationships. About You Previous experience working with Trusts and Estates. Full or part qualification in CTA or STEP, or equivalent experience. Strong attention to detail and the ability to learn and apply complex information. Excellent communication skills and the ability to work effectively as part of a team. Confidence managing your own workload and meeting deadlines. Study support may be available depending on your experience and qualifications. What You'll Receive You'll join a firm that genuinely invests in its people and offers a comprehensive benefits package, including: Competitive salary 24 days' holiday plus bank holidays, birthday leave and holiday purchase/sale scheme Flexible homeworking policy Up to 6% matched pension contributions and salary sacrifice options Income protection and private health insurance Paid study leave and full support for professional exams and resources Up to two professional subscriptions paid CPD opportunities and ongoing training Employee Assistance Programme Social events and long-service recognition This is an excellent opportunity for someone looking to deepen their expertise in Trusts & Estates within a supportive, professional and well-resourced environment. If you're interested in discussing this role further, please contact Cara Whyte at Hays or apply online today. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 13, 2026
Full time
A leading professional services firm is looking for a Trust & Estates Executive to join their established Private Client Tax team. This is an excellent opportunity to build your career within a highly respected organisation that brings together accountants, tax advisers, solicitors, financial planners and investment managers under one roof. The culture is friendly, professional, and built on traditional values, with a strong emphasis on respect and collaboration. You'll be part of a specialist Trusts & Estates team that supports families, trustees and executors with complex compliance, tax matters and advisory work. The role offers genuine variety, autonomy and the chance to develop deep technical expertise while working alongside experienced professionals. The Role You will take ownership of a broad portfolio of Trust and Estate work, including: Reviewing standard Trust & Estate and personal tax returns, including tax calculations. Preparing complex Trust & Estate tax returns and personal tax returns using CCH software, and managing related correspondence with clients, HMRC and third parties. Reviewing standard Trust & Estate accounts and preparing more complex accounts using CCH Trust Accounts. Monitoring key deadlines such as annual compliance, ten-yearly charges and beneficial entitlements. Completing Inheritance Tax returns for Trusts and Estates. Supporting ad-hoc advisory work, including trust distributions. Providing day-to-day client administration and supporting client meetings, calls and engagement letters. Helping to train and support junior members of the team. This is a role where you'll be trusted to manage your own workload, work to deadlines and build strong client relationships. About You Previous experience working with Trusts and Estates. Full or part qualification in CTA or STEP, or equivalent experience. Strong attention to detail and the ability to learn and apply complex information. Excellent communication skills and the ability to work effectively as part of a team. Confidence managing your own workload and meeting deadlines. Study support may be available depending on your experience and qualifications. What You'll Receive You'll join a firm that genuinely invests in its people and offers a comprehensive benefits package, including: Competitive salary 24 days' holiday plus bank holidays, birthday leave and holiday purchase/sale scheme Flexible homeworking policy Up to 6% matched pension contributions and salary sacrifice options Income protection and private health insurance Paid study leave and full support for professional exams and resources Up to two professional subscriptions paid CPD opportunities and ongoing training Employee Assistance Programme Social events and long-service recognition This is an excellent opportunity for someone looking to deepen their expertise in Trusts & Estates within a supportive, professional and well-resourced environment. If you're interested in discussing this role further, please contact Cara Whyte at Hays or apply online today. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're delighted to be supporting a successful and growing independent insurance broker in West Sussex, who are seeking an ambitious New Business Advisor to join their commercial team. This is an exciting opportunity for someone with experience in insurance sales or broking to take on a proactive, client-focused role within a friendly and professional environment. The Role: As a New Business Advisor, you'll play a key role in generating and converting new commercial insurance opportunities. Working closely with the wider team, you'll identify prospects, provide expert advice, and deliver tailored insurance solutions to meet client needs. Key Responsibilities: Prospecting and converting new commercial clients through inbound leads and outbound activity Quoting and placing new business across a range of commercial insurance products Building strong relationships with new clients to establish long-term partnerships Liaising with insurers to negotiate competitive premiums and bespoke cover Maintaining accurate records and ensuring compliance with company and FCA standards Working closely with Account Handlers and Executives to ensure a smooth client handover About You: Previous experience in a commercial insurance or sales-focused role (broker or insurer side) Strong understanding of SME and mid-market insurance products Confident communicator with excellent client-facing skills Motivated by results, service quality, and career progression Highly organised with strong attention to detail Cert CII qualified or working towards (support provided) Experience with Acturis or similar systems is an advantage What's on Offer: Salary: £30,000 - £35,000 per annum + performance bonus Hybrid working available (after training period) 25 days annual leave plus bank holidays Company pension and life assurance Ongoing professional development and full CII qualification support Collaborative, supportive, and ambitious team culture Genuine progression opportunities as the business continues to expand If you're a driven New Business Advisor looking to build your career with a reputable and fast-growing insurance broker, this is a fantastic opportunity to join a business that rewards performance and invests in its people. Apply today or contact us for a confidential discussion about the role.
Mar 13, 2026
Full time
We're delighted to be supporting a successful and growing independent insurance broker in West Sussex, who are seeking an ambitious New Business Advisor to join their commercial team. This is an exciting opportunity for someone with experience in insurance sales or broking to take on a proactive, client-focused role within a friendly and professional environment. The Role: As a New Business Advisor, you'll play a key role in generating and converting new commercial insurance opportunities. Working closely with the wider team, you'll identify prospects, provide expert advice, and deliver tailored insurance solutions to meet client needs. Key Responsibilities: Prospecting and converting new commercial clients through inbound leads and outbound activity Quoting and placing new business across a range of commercial insurance products Building strong relationships with new clients to establish long-term partnerships Liaising with insurers to negotiate competitive premiums and bespoke cover Maintaining accurate records and ensuring compliance with company and FCA standards Working closely with Account Handlers and Executives to ensure a smooth client handover About You: Previous experience in a commercial insurance or sales-focused role (broker or insurer side) Strong understanding of SME and mid-market insurance products Confident communicator with excellent client-facing skills Motivated by results, service quality, and career progression Highly organised with strong attention to detail Cert CII qualified or working towards (support provided) Experience with Acturis or similar systems is an advantage What's on Offer: Salary: £30,000 - £35,000 per annum + performance bonus Hybrid working available (after training period) 25 days annual leave plus bank holidays Company pension and life assurance Ongoing professional development and full CII qualification support Collaborative, supportive, and ambitious team culture Genuine progression opportunities as the business continues to expand If you're a driven New Business Advisor looking to build your career with a reputable and fast-growing insurance broker, this is a fantastic opportunity to join a business that rewards performance and invests in its people. Apply today or contact us for a confidential discussion about the role.
Your new firm Our leading international client is currently seeking a talented Senior Associate to join their dynamic Construction Disputes Team in Bristol. With a reputation for excellence in advising global insurers and stakeholders on high-value, complex disputes, this firm offers a collaborative and intellectually stimulating environment. Your new role This role centres on managing sophisticated construction litigation, arbitration, and adjudication matters across a diverse client base, including contractors, employers, and construction professionals. You'll lead on disputes arising from major infrastructure, transport, energy, and engineering projects both in the UK and internationally.You'll play a key role in managing complex contractual matters and dispute resolution processes across a range of jurisdictions. The position involves providing strategic legal guidance, supporting cross-functional collaboration, and contributing to broader advisory efforts. You'll also help develop junior team members and engage with clients across various sectors, including infrastructure and insurance. What you'll need to succeed You will be a technically proficient construction disputes lawyer with solid experience in contentious matters and a strong understanding of the sector, ideally gained at a top-tier insurance or construction practice. You'll bring strong expertise in construction-related legal frameworks and dispute resolution, with the ability to manage complex matters involving multiple stakeholders. Experience in specialist areas such as safety compliance is a plus.You'll be a proactive team player with excellent communication skills, a passion for client service, and a strong interest in business development within your sector. What you'll get in return This is a rare opportunity to join a forward-thinking firm recognised globally for its innovation and inclusive culture. You'll work on high-profile matters that shape the construction and insurance sectors, supported by cutting-edge legal tech and a global network of experts.The firm offers a competitive compensation package, hybrid working (minimum three days in-office), and access to a global skills academy. You'll benefit from a vibrant social culture, strategic leadership opportunities, and a platform to exceed your career ambitions. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us.If this job isn't right for you, but you are looking for a new job, please feel free to get in touch for a confidential discussion on your career.Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do share with them.We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 13, 2026
Full time
Your new firm Our leading international client is currently seeking a talented Senior Associate to join their dynamic Construction Disputes Team in Bristol. With a reputation for excellence in advising global insurers and stakeholders on high-value, complex disputes, this firm offers a collaborative and intellectually stimulating environment. Your new role This role centres on managing sophisticated construction litigation, arbitration, and adjudication matters across a diverse client base, including contractors, employers, and construction professionals. You'll lead on disputes arising from major infrastructure, transport, energy, and engineering projects both in the UK and internationally.You'll play a key role in managing complex contractual matters and dispute resolution processes across a range of jurisdictions. The position involves providing strategic legal guidance, supporting cross-functional collaboration, and contributing to broader advisory efforts. You'll also help develop junior team members and engage with clients across various sectors, including infrastructure and insurance. What you'll need to succeed You will be a technically proficient construction disputes lawyer with solid experience in contentious matters and a strong understanding of the sector, ideally gained at a top-tier insurance or construction practice. You'll bring strong expertise in construction-related legal frameworks and dispute resolution, with the ability to manage complex matters involving multiple stakeholders. Experience in specialist areas such as safety compliance is a plus.You'll be a proactive team player with excellent communication skills, a passion for client service, and a strong interest in business development within your sector. What you'll get in return This is a rare opportunity to join a forward-thinking firm recognised globally for its innovation and inclusive culture. You'll work on high-profile matters that shape the construction and insurance sectors, supported by cutting-edge legal tech and a global network of experts.The firm offers a competitive compensation package, hybrid working (minimum three days in-office), and access to a global skills academy. You'll benefit from a vibrant social culture, strategic leadership opportunities, and a platform to exceed your career ambitions. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us.If this job isn't right for you, but you are looking for a new job, please feel free to get in touch for a confidential discussion on your career.Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do share with them.We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Mar 13, 2026
Full time
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Mar 13, 2026
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Treasury & Accountant Manager Location: Runnymede Civic Centre, Station Road, Addlestone, KT152AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week (Hybrid 3 days in the office, 2 days remote) Pay Rate: £300.00 Per Day Job Reference: OR24750 Job Responsibilities Manage the Council s treasury operations in line with approved treasury policies and procedures. Monitor and maintain the Council s cash flow, including short- and medium-term cash forecasting. Manage cash surpluses and investments in accordance with approved strategies. Maintain effective banking arrangements, banking mandates, and relationships with financial institutions. Liaise with treasury advisors and monitor credit limits and financial risks. Administer and maintain the Treasury Management System to ensure accurate and up-to-date records. Prepare treasury management reports and provide financial information to senior management and committees. Reconcile income and expenditure records with bank statements and financial systems. Ensure all payments and receipts are processed accurately and recorded in the Council s financial ledgers. Oversee Accounts Payable, Accounts Receivable, Payroll, and Insurance functions. Ensure creditor and debtor balances are controlled, reconciled, and accurately recorded. Arrange and manage appropriate insurance cover for the Council and oversee claims handling processes. Support the preparation of the Council s statutory Statement of Accounts and ensure compliance with relevant legislation and professional standards. Provide financial advice, analysis, and cost evaluations to senior management and committees. Lead and manage the Accounts Receivable, Accounts Payable, and Payroll teams, including performance management and staff development. Maintain and update procedures and internal controls for treasury and exchequer services. Support internal and external audits by preparing documentation and responding to audit requests. Contribute to business continuity planning and support the Council s response to emergencies when required. Attend occasional meetings outside normal working hours when necessary. Undertake continuous professional development to maintain high standards in financial management. Person Specification Must-Have Requirements Knowledge of treasury management practices and the CIPFA Prudential and Treasury Management Codes of Practice. Knowledge of cost allocation, recharging processes, and reconciliation of control accounts. Understanding of Accounts Payable, Accounts Receivable, and insurance functions. Minimum 3 years experience in treasury management. Experience working with financial management systems and treasury management software. Experience overseeing Accounts Payable, Accounts Receivable, or similar financial operations. Strong experience using Microsoft Office applications, particularly Excel. Qualified member of AAT (or equivalent) or a CCAB-recognised professional accounting body. Experience preparing or supporting the statutory Statement of Accounts for a local authority. Strong analytical skills with high attention to detail and the ability to meet multiple deadlines. Excellent verbal and written communication skills. Ability to work independently, prioritise tasks, and solve complex financial issues. Experience managing or supervising teams. Nice-to-Have Requirements Membership of CIPFA. Experience working within a district or borough council environment. Experience managing organisational change or improvement initiatives. Experience preparing complex government or professional body financial returns. Training specifically related to treasury management. Strong interest in continuous improvement and developing financial systems. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Mar 13, 2026
Contractor
Treasury & Accountant Manager Location: Runnymede Civic Centre, Station Road, Addlestone, KT152AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week (Hybrid 3 days in the office, 2 days remote) Pay Rate: £300.00 Per Day Job Reference: OR24750 Job Responsibilities Manage the Council s treasury operations in line with approved treasury policies and procedures. Monitor and maintain the Council s cash flow, including short- and medium-term cash forecasting. Manage cash surpluses and investments in accordance with approved strategies. Maintain effective banking arrangements, banking mandates, and relationships with financial institutions. Liaise with treasury advisors and monitor credit limits and financial risks. Administer and maintain the Treasury Management System to ensure accurate and up-to-date records. Prepare treasury management reports and provide financial information to senior management and committees. Reconcile income and expenditure records with bank statements and financial systems. Ensure all payments and receipts are processed accurately and recorded in the Council s financial ledgers. Oversee Accounts Payable, Accounts Receivable, Payroll, and Insurance functions. Ensure creditor and debtor balances are controlled, reconciled, and accurately recorded. Arrange and manage appropriate insurance cover for the Council and oversee claims handling processes. Support the preparation of the Council s statutory Statement of Accounts and ensure compliance with relevant legislation and professional standards. Provide financial advice, analysis, and cost evaluations to senior management and committees. Lead and manage the Accounts Receivable, Accounts Payable, and Payroll teams, including performance management and staff development. Maintain and update procedures and internal controls for treasury and exchequer services. Support internal and external audits by preparing documentation and responding to audit requests. Contribute to business continuity planning and support the Council s response to emergencies when required. Attend occasional meetings outside normal working hours when necessary. Undertake continuous professional development to maintain high standards in financial management. Person Specification Must-Have Requirements Knowledge of treasury management practices and the CIPFA Prudential and Treasury Management Codes of Practice. Knowledge of cost allocation, recharging processes, and reconciliation of control accounts. Understanding of Accounts Payable, Accounts Receivable, and insurance functions. Minimum 3 years experience in treasury management. Experience working with financial management systems and treasury management software. Experience overseeing Accounts Payable, Accounts Receivable, or similar financial operations. Strong experience using Microsoft Office applications, particularly Excel. Qualified member of AAT (or equivalent) or a CCAB-recognised professional accounting body. Experience preparing or supporting the statutory Statement of Accounts for a local authority. Strong analytical skills with high attention to detail and the ability to meet multiple deadlines. Excellent verbal and written communication skills. Ability to work independently, prioritise tasks, and solve complex financial issues. Experience managing or supervising teams. Nice-to-Have Requirements Membership of CIPFA. Experience working within a district or borough council environment. Experience managing organisational change or improvement initiatives. Experience preparing complex government or professional body financial returns. Training specifically related to treasury management. Strong interest in continuous improvement and developing financial systems. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Clinical Negligence Solicitor - Remote I am instructed on a standout Remote Clinical Negligence Solicitor opportunity with an award-winning national law firm that is widely recognised for its market-leading Health Litigation practice and its progressive, people-first culture. The firm has been named a Top Ten Employer for Working Families 2025 for the second consecutive year, reflecting its genuine commitment to flexibility, wellbeing and long-term career sustainability. This is a fully remote role , offering high-quality defendant clinical negligence work without compromising on support, development or progression. The team You will join a highly regarded Health Litigation team specialising in the defence of clinical negligence claims for NHS Resolution, NHS Trusts and other healthcare providers. The team has received significant industry recognition in recent years, including being named Public Sector Legal Advisor of the Year at a major national awards ceremony. The practice is particularly well known for its work in obstetric and neonatal claims , including complex and high-value brain injury cases, as well as patient safety matters. This is a rare opportunity to develop or deepen a specialism in this technically demanding and rewarding area of law, supported by experienced and nationally recognised practitioners. The role You will manage their own caseload of defendant clinical negligence matters, with responsibility for files from inception through to resolution. Work will include: Analysing evidence and undertaking appropriate investigations Advising clients and drafting detailed reports Interviewing witnesses and preparing witness statements Instructing experts and Counsel Attending (remotely or in person where required) CMCs, application hearings and conferences Negotiating settlements Preparing cases for trial and alternative dispute resolution In addition, you will: Support and supervise junior colleagues through delegation and mentoring Assist on higher-value and more complex claims Build and maintain strong client and internal relationships Deliver client training and presentations Contribute to thought leadership through articles and updates Support business development and client growth initiatives Contribute to continuous improvement across the Health practice Have the opportunity to undertake client secondments where appropriate Your profile This role will suit a qualified Solicitor with 3-9 years' PQE who is confident managing defendant clinical negligence work and comfortable working remotely. The firm is looking for someone who can demonstrate: Experience in clinical negligence, ideally with NHS Resolution or MDO exposure Familiarity with the EN Scheme and maternity claims (or a clear willingness to develop expertise in this area) The ability to work independently while remaining fully engaged with a remote team A strong understanding of client needs, KPIs and protocols A proactive, pragmatic and quality-focused approach Excellent organisation, communication and attention to detail Commitment to developing junior team members A strong track record of meeting hours and contribution targets An appreciation of client confidentiality and data security requirements Why consider this firm? In addition to genuinely flexible and remote working, the firm offers a market-leading benefits package , including: Annual leave starting at 25 days Annual bonus scheme Birthday privilege day and Christmas shutdown Holiday buy, sell and carry-over options Paid charity volunteering and pro bono days Optional private medical insurance Annual fitness allowance Flexible pension and ISA savings schemes with access to independent financial advice Electric or hybrid vehicle lease scheme Health cash plan and Employee Assistance Programme Enhanced family leave policies Specialist reproductive health and wellbeing support Fully subsidised emergency/back-up care provision Life assurance and group income protection Bespoke training and development programmes Financial contribution towards home-working equipment This is a rare opportunity to join a top-tier health litigation practice in a role that genuinely supports remote working, professional development and work-life balance, without compromising on the quality or complexity of the work. If you'd like to explore this opportunity confidentially, including team structure, progression or salary expectations, I'd be very happy to discuss. Please apply directly via the link or contact Rachael Atherton at G2 Legal Recruitment.
Mar 13, 2026
Full time
Clinical Negligence Solicitor - Remote I am instructed on a standout Remote Clinical Negligence Solicitor opportunity with an award-winning national law firm that is widely recognised for its market-leading Health Litigation practice and its progressive, people-first culture. The firm has been named a Top Ten Employer for Working Families 2025 for the second consecutive year, reflecting its genuine commitment to flexibility, wellbeing and long-term career sustainability. This is a fully remote role , offering high-quality defendant clinical negligence work without compromising on support, development or progression. The team You will join a highly regarded Health Litigation team specialising in the defence of clinical negligence claims for NHS Resolution, NHS Trusts and other healthcare providers. The team has received significant industry recognition in recent years, including being named Public Sector Legal Advisor of the Year at a major national awards ceremony. The practice is particularly well known for its work in obstetric and neonatal claims , including complex and high-value brain injury cases, as well as patient safety matters. This is a rare opportunity to develop or deepen a specialism in this technically demanding and rewarding area of law, supported by experienced and nationally recognised practitioners. The role You will manage their own caseload of defendant clinical negligence matters, with responsibility for files from inception through to resolution. Work will include: Analysing evidence and undertaking appropriate investigations Advising clients and drafting detailed reports Interviewing witnesses and preparing witness statements Instructing experts and Counsel Attending (remotely or in person where required) CMCs, application hearings and conferences Negotiating settlements Preparing cases for trial and alternative dispute resolution In addition, you will: Support and supervise junior colleagues through delegation and mentoring Assist on higher-value and more complex claims Build and maintain strong client and internal relationships Deliver client training and presentations Contribute to thought leadership through articles and updates Support business development and client growth initiatives Contribute to continuous improvement across the Health practice Have the opportunity to undertake client secondments where appropriate Your profile This role will suit a qualified Solicitor with 3-9 years' PQE who is confident managing defendant clinical negligence work and comfortable working remotely. The firm is looking for someone who can demonstrate: Experience in clinical negligence, ideally with NHS Resolution or MDO exposure Familiarity with the EN Scheme and maternity claims (or a clear willingness to develop expertise in this area) The ability to work independently while remaining fully engaged with a remote team A strong understanding of client needs, KPIs and protocols A proactive, pragmatic and quality-focused approach Excellent organisation, communication and attention to detail Commitment to developing junior team members A strong track record of meeting hours and contribution targets An appreciation of client confidentiality and data security requirements Why consider this firm? In addition to genuinely flexible and remote working, the firm offers a market-leading benefits package , including: Annual leave starting at 25 days Annual bonus scheme Birthday privilege day and Christmas shutdown Holiday buy, sell and carry-over options Paid charity volunteering and pro bono days Optional private medical insurance Annual fitness allowance Flexible pension and ISA savings schemes with access to independent financial advice Electric or hybrid vehicle lease scheme Health cash plan and Employee Assistance Programme Enhanced family leave policies Specialist reproductive health and wellbeing support Fully subsidised emergency/back-up care provision Life assurance and group income protection Bespoke training and development programmes Financial contribution towards home-working equipment This is a rare opportunity to join a top-tier health litigation practice in a role that genuinely supports remote working, professional development and work-life balance, without compromising on the quality or complexity of the work. If you'd like to explore this opportunity confidentially, including team structure, progression or salary expectations, I'd be very happy to discuss. Please apply directly via the link or contact Rachael Atherton at G2 Legal Recruitment.
Summary Sidley in London We are proud to offer our lawyers and professional staff myriad opportunities to apply their talents toward important, challenging projects on a global stage. Our culture of collegiality attracts people with diverse skills and backgrounds who are dedicated to teamwork, collaboration and superior client service. Sidley has built an inclusive, collegiate culture firmwide and we maintain an environment focused on teamwork and cooperation. Our London office has a relaxed, down-to-earth friendliness, with lawyers and business professionals at all levels treating each other with genuine respect. We value the skills and knowledge that each team member brings and believe in creating a work environment where everyone thrives. We are located in a distinctive new development at 70 St. Mary Axe with panoramic views across London. Based in the heart of the City and close to Liverpool Street station with all the area has to offer - fantastic restaurants and bars, shopping and sporting facilities. You'll find a great social scene within the office, with organised events including sailing and skiing weekends, seasonal parties and charitable team activities. Inclusion Sidley is committed to fostering a welcoming and inclusive culture. We recognise that bringing together individuals from various backgrounds, experiences, and perspectives strengthens the quality of our legal work and continues to position us as a trusted leader in the legal profession. Our commitment to inclusion not only enriches our workplace but also enhances our ability to fulfill our mission providing the highest quality legal services for our clients. Role overview Based in the London office, the Conflicts Staff Lawyer will be working as an integral member of the firm's global Conflicts New Business Department, headquartered in Chicago and led by the firm's Deputy General Counsel. The UK and EU team works closely with the US and other international offices, and this is a visible and internationally connected role from the outset. The UK and EU team is led by the Director of Conflicts, AML & Compliance for Europe and the Middle East, and the Conflicts Lawyer to whom the Conflicts Lawyer reports. The Conflicts Lawyer works alongside other Conflicts Lawyers, the Conflicts/AML Analysts and the Team Administrator to provide an exceptional conflicts clearance and new business intake service to Partners, Associates and Secretaries across Sidley's global offices. This is an advisory and stakeholder facing position rather than a purely administrative function. The Conflicts team is viewed as a business enabling partner to the firm, balancing robust risk management with commercial pragmatism. The successful candidate will work directly with Partners and senior stakeholders across offices, providing clear, practical and commercially grounded guidance. As one of the world's largest law firms, the firm depends on a responsive, commercially sound and technically robust conflicts and onboarding function. The Conflicts Staff Lawyer will provide a critical business service across three main areas: Reviewing escalated conflicts searches submitted during London business hours and providing clear, practical clearance advice Reviewing and approving new clients and matters to ensure compliance with the firm's new business intake policies and procedures Advising on new business intake policy and procedural issues across jurisdictions The successful candidate must be comfortable operating in a fast paced, high performing international firm environment where responsiveness, sound judgement and strong stakeholder engagement are essential. The Conflicts and New Business team currently operates on a hybrid working model of three days per week in the office and two days working from home, although additional days in the office may be required in the future dependent on business need. Wednesday is currently the team's anchor day, when all team members are expected to be in the office to support collaboration, training and team alignment. There is flexibility in selecting the remaining in office days, subject to operational requirements. To support effective onboarding, relationship building and knowledge development, new joiners are expected to work predominantly from the office on a full time basis during their first few months with the firm. Duties and Responsibilities Key responsibilities To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the "Essential Duties") satisfactorily. The requirements listed are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. The successful candidate will: Review and analyse conflicts reports to identify potential conflicts of interest and business issues Conduct detailed corporate and regulatory research using external databases and online tools to verify new clients and matter parties Prepare comprehensive Conflicts Summaries for Partners outlining identified conflict and/or business issues and proposed resolutions, including conflict waivers, ethical screens and internal clearances Review and approve New Business Forms to ensure compliance with the firm's new business intake policies and procedures. Provide advice and assistance to Partners, Associates and support teams regarding the firm's new business intake policy and procedures Draft engagement letters, conflict waivers, and screens as required Participate in the weekly Conflicts Staff Lawyer meetings and contribute to knowledge sharing and process improvement Support the onboarding of lateral Partners and Associates from a conflicts and intake perspective Stay current with applicable professional conduct rules and conflicts regulations across all relevant jurisdictions Qualifications Candidate profile The following attributes are essential for success in this role: Strong working knowledge of professional conduct rules, including the SRA Code of Conduct and ABA Model Rules of Professional Conduct Admission to a recognised law society or bar in a jurisdiction where the firm has an office Excellent written and spoken English Strong legal analytical skills and sound judgement Commercial awareness and the ability to balance risk with business needs Highly organised with the ability to manage competing priorities under pressure Discreet, trustworthy and comfortable handling highly confidential information Confident communicator with strong interpersonal skills and a collaborative approach Preferred: Previous conflicts or new business intake experience within a US or large international law firm Experience using corporate research and compliance screening tools such as CapitalIQ, Bureau van Dijk or WorldCheck Experience with the Intapp Open conflicts and new business intake solution Strong proficiency in Boolean searching and one or more enterprise conflicts search applications (such as Intapp Open, S&P Cap IQ, Orbis and WorldCheck) Anti-money laundering knowledge and experience Experience reviewing and negotiating engagement letters and outside counsel guidelines Experience delivering training to stakeholders Advanced Microsoft Office skills, particularly in Word and Excel Benefits Annual discretionary performance bonus Non-contributory pension scheme - 5% employer contribution, with an additional 3% matched from you 33 days paid time off - inclusive of short-term sickness absence Private Medical Insurance Permanent Health Insurance Life Assurance - equivalent to four times your salary Health club contribution Interest-free season ticket loan Free GP service and regular health checks
Mar 13, 2026
Full time
Summary Sidley in London We are proud to offer our lawyers and professional staff myriad opportunities to apply their talents toward important, challenging projects on a global stage. Our culture of collegiality attracts people with diverse skills and backgrounds who are dedicated to teamwork, collaboration and superior client service. Sidley has built an inclusive, collegiate culture firmwide and we maintain an environment focused on teamwork and cooperation. Our London office has a relaxed, down-to-earth friendliness, with lawyers and business professionals at all levels treating each other with genuine respect. We value the skills and knowledge that each team member brings and believe in creating a work environment where everyone thrives. We are located in a distinctive new development at 70 St. Mary Axe with panoramic views across London. Based in the heart of the City and close to Liverpool Street station with all the area has to offer - fantastic restaurants and bars, shopping and sporting facilities. You'll find a great social scene within the office, with organised events including sailing and skiing weekends, seasonal parties and charitable team activities. Inclusion Sidley is committed to fostering a welcoming and inclusive culture. We recognise that bringing together individuals from various backgrounds, experiences, and perspectives strengthens the quality of our legal work and continues to position us as a trusted leader in the legal profession. Our commitment to inclusion not only enriches our workplace but also enhances our ability to fulfill our mission providing the highest quality legal services for our clients. Role overview Based in the London office, the Conflicts Staff Lawyer will be working as an integral member of the firm's global Conflicts New Business Department, headquartered in Chicago and led by the firm's Deputy General Counsel. The UK and EU team works closely with the US and other international offices, and this is a visible and internationally connected role from the outset. The UK and EU team is led by the Director of Conflicts, AML & Compliance for Europe and the Middle East, and the Conflicts Lawyer to whom the Conflicts Lawyer reports. The Conflicts Lawyer works alongside other Conflicts Lawyers, the Conflicts/AML Analysts and the Team Administrator to provide an exceptional conflicts clearance and new business intake service to Partners, Associates and Secretaries across Sidley's global offices. This is an advisory and stakeholder facing position rather than a purely administrative function. The Conflicts team is viewed as a business enabling partner to the firm, balancing robust risk management with commercial pragmatism. The successful candidate will work directly with Partners and senior stakeholders across offices, providing clear, practical and commercially grounded guidance. As one of the world's largest law firms, the firm depends on a responsive, commercially sound and technically robust conflicts and onboarding function. The Conflicts Staff Lawyer will provide a critical business service across three main areas: Reviewing escalated conflicts searches submitted during London business hours and providing clear, practical clearance advice Reviewing and approving new clients and matters to ensure compliance with the firm's new business intake policies and procedures Advising on new business intake policy and procedural issues across jurisdictions The successful candidate must be comfortable operating in a fast paced, high performing international firm environment where responsiveness, sound judgement and strong stakeholder engagement are essential. The Conflicts and New Business team currently operates on a hybrid working model of three days per week in the office and two days working from home, although additional days in the office may be required in the future dependent on business need. Wednesday is currently the team's anchor day, when all team members are expected to be in the office to support collaboration, training and team alignment. There is flexibility in selecting the remaining in office days, subject to operational requirements. To support effective onboarding, relationship building and knowledge development, new joiners are expected to work predominantly from the office on a full time basis during their first few months with the firm. Duties and Responsibilities Key responsibilities To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the "Essential Duties") satisfactorily. The requirements listed are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties. The successful candidate will: Review and analyse conflicts reports to identify potential conflicts of interest and business issues Conduct detailed corporate and regulatory research using external databases and online tools to verify new clients and matter parties Prepare comprehensive Conflicts Summaries for Partners outlining identified conflict and/or business issues and proposed resolutions, including conflict waivers, ethical screens and internal clearances Review and approve New Business Forms to ensure compliance with the firm's new business intake policies and procedures. Provide advice and assistance to Partners, Associates and support teams regarding the firm's new business intake policy and procedures Draft engagement letters, conflict waivers, and screens as required Participate in the weekly Conflicts Staff Lawyer meetings and contribute to knowledge sharing and process improvement Support the onboarding of lateral Partners and Associates from a conflicts and intake perspective Stay current with applicable professional conduct rules and conflicts regulations across all relevant jurisdictions Qualifications Candidate profile The following attributes are essential for success in this role: Strong working knowledge of professional conduct rules, including the SRA Code of Conduct and ABA Model Rules of Professional Conduct Admission to a recognised law society or bar in a jurisdiction where the firm has an office Excellent written and spoken English Strong legal analytical skills and sound judgement Commercial awareness and the ability to balance risk with business needs Highly organised with the ability to manage competing priorities under pressure Discreet, trustworthy and comfortable handling highly confidential information Confident communicator with strong interpersonal skills and a collaborative approach Preferred: Previous conflicts or new business intake experience within a US or large international law firm Experience using corporate research and compliance screening tools such as CapitalIQ, Bureau van Dijk or WorldCheck Experience with the Intapp Open conflicts and new business intake solution Strong proficiency in Boolean searching and one or more enterprise conflicts search applications (such as Intapp Open, S&P Cap IQ, Orbis and WorldCheck) Anti-money laundering knowledge and experience Experience reviewing and negotiating engagement letters and outside counsel guidelines Experience delivering training to stakeholders Advanced Microsoft Office skills, particularly in Word and Excel Benefits Annual discretionary performance bonus Non-contributory pension scheme - 5% employer contribution, with an additional 3% matched from you 33 days paid time off - inclusive of short-term sickness absence Private Medical Insurance Permanent Health Insurance Life Assurance - equivalent to four times your salary Health club contribution Interest-free season ticket loan Free GP service and regular health checks
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio based gameshow formats, including both in house and third party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony owned and third party studio gameshow formats. Work closely with US based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Mar 13, 2026
Full time
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio based gameshow formats, including both in house and third party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony owned and third party studio gameshow formats. Work closely with US based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
