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operational response and resilience coordinator
Consortium Professional Recruitment Ltd
Order Fulfilment Coordinator
Consortium Professional Recruitment Ltd
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Feb 28, 2026
Full time
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Costain Group
Site Manager
Costain Group
At CMDP+ we believe that people matter. We know that to build successful, creative teams we need a diverse workforce that can deliver new innovative ways of thinking. We provide an environment where you will have the freedom to develop and grow to your full potential. MWH Treatment and Costain Group are part of the CMDP+ joint venture that will deliver a range of construction schemes to maintain and improve Southern Water's water supply and wastewater treatment works within the South and Southeast regions. The Joint Venture has been set up specifically to execute the 5-year (2025 - 2030) AMP8 capital delivery framework. We will be delivering a programme of works up to £1bn over the 5-year period consisting of both heavy civil engineering and mechanical and electrical activities. Otterbourne is a major Water Supply Works located between Southampton and Winchester supplying water to the surrounding area of over 250,000 homes. As part of Southern Water's AMP8 investment programme the Works will be undergoing major upgrades including new pre-disinfection treatment and wastewater recovery treatment streams, plus a programme of works to mitigate risks with power resilience. Design efforts in evaluating process solution options are already underway to inform design development and a construction to programme that will run to 2030 to deliver the project's DWI Regulatory outputs. As Site manager, you will oversee the project from start to finish, ensuring it is completed on time and to budget, and within the quality standards while prioritising the safety of everyone on site. Responsibilities Manage and coordinate site teams, subcontractors, and stakeholders. Coordinating all operational activities, ensuring the project is executed according to plans, specifications and compliant with health and safety regulations. Accountable for SHEQ (Safety, Health, Environment & Quality) performance of Projects, including undertaking and record findings of weekly SHEQ tours. Oversee the management of site based Supervisors, Delivery Teams and relevant areas of the supply chain. Liaison with the Client's Operational staff to ensure Key Performance Parameters are met or exceeded. Compile and Collate final contract documentation, Safe to operate (STO), "As-built" drawings, test sheets, inspection & test plans etc. for inclusion into Operation & Maintenance Manualsand health and safety files Input into works information with the commercial teams to ensure project scope is met in full or areas identified as requiring alternative contractor input. Seek out, highlight and promote products and working practices that actively reduce the carbon used on the projects you are involved. Monitoring work progress, ensuring quality standards are met, and resolving any issues or deviations from the project plan. Knowledge, Skills, and Experience Knowledge and Experience in the water industry Commercial and Contractual understanding & awareness. Have knowledge and experience of working to a budget and programme Effective management of site team and sub-contractors. Degree in Civil Engineering Experienced Temporary Works Coordinator (CITB) Qualifications To have a certificate in Site Management Safety Training Scheme (SMSTS) SEATS Site Environmental Awareness Training Scheme) or approved Partner internal equivalent course attended Degree, NVQ 6 or HND level qualifications Extensive experience in M&E/construction industry IOSH Modern COSHH Management Certificate About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview . A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go tothe Disability Confident website: CMDP is a joint venture between Costain and MWHT and delivers a range of schemes to maintain and improve Southern Water's water supply and wastewater treatment works in the eastern half of its region (Kent & Sussex).
Feb 27, 2026
Full time
At CMDP+ we believe that people matter. We know that to build successful, creative teams we need a diverse workforce that can deliver new innovative ways of thinking. We provide an environment where you will have the freedom to develop and grow to your full potential. MWH Treatment and Costain Group are part of the CMDP+ joint venture that will deliver a range of construction schemes to maintain and improve Southern Water's water supply and wastewater treatment works within the South and Southeast regions. The Joint Venture has been set up specifically to execute the 5-year (2025 - 2030) AMP8 capital delivery framework. We will be delivering a programme of works up to £1bn over the 5-year period consisting of both heavy civil engineering and mechanical and electrical activities. Otterbourne is a major Water Supply Works located between Southampton and Winchester supplying water to the surrounding area of over 250,000 homes. As part of Southern Water's AMP8 investment programme the Works will be undergoing major upgrades including new pre-disinfection treatment and wastewater recovery treatment streams, plus a programme of works to mitigate risks with power resilience. Design efforts in evaluating process solution options are already underway to inform design development and a construction to programme that will run to 2030 to deliver the project's DWI Regulatory outputs. As Site manager, you will oversee the project from start to finish, ensuring it is completed on time and to budget, and within the quality standards while prioritising the safety of everyone on site. Responsibilities Manage and coordinate site teams, subcontractors, and stakeholders. Coordinating all operational activities, ensuring the project is executed according to plans, specifications and compliant with health and safety regulations. Accountable for SHEQ (Safety, Health, Environment & Quality) performance of Projects, including undertaking and record findings of weekly SHEQ tours. Oversee the management of site based Supervisors, Delivery Teams and relevant areas of the supply chain. Liaison with the Client's Operational staff to ensure Key Performance Parameters are met or exceeded. Compile and Collate final contract documentation, Safe to operate (STO), "As-built" drawings, test sheets, inspection & test plans etc. for inclusion into Operation & Maintenance Manualsand health and safety files Input into works information with the commercial teams to ensure project scope is met in full or areas identified as requiring alternative contractor input. Seek out, highlight and promote products and working practices that actively reduce the carbon used on the projects you are involved. Monitoring work progress, ensuring quality standards are met, and resolving any issues or deviations from the project plan. Knowledge, Skills, and Experience Knowledge and Experience in the water industry Commercial and Contractual understanding & awareness. Have knowledge and experience of working to a budget and programme Effective management of site team and sub-contractors. Degree in Civil Engineering Experienced Temporary Works Coordinator (CITB) Qualifications To have a certificate in Site Management Safety Training Scheme (SMSTS) SEATS Site Environmental Awareness Training Scheme) or approved Partner internal equivalent course attended Degree, NVQ 6 or HND level qualifications Extensive experience in M&E/construction industry IOSH Modern COSHH Management Certificate About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview . A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go tothe Disability Confident website: CMDP is a joint venture between Costain and MWHT and delivers a range of schemes to maintain and improve Southern Water's water supply and wastewater treatment works in the eastern half of its region (Kent & Sussex).
The British Academy
ECRN Regional Manager
The British Academy
ECRN Regional Manager The British Academy Contract: Full-time, Permanent Location: St James Park, London, SW1 Hybrid, worked flexibly under our hybrid-working policy Salary: £40,926 per annum The British Academy - the UK's national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network. The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities. You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise. A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders. The ideal candidate for this role will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments. You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You'll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment. Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement. Further information about the ECRN can be found here: About the Academy The British Academy is the UK's national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today's complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. Working at the Academy Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy , including our Equality, Diversity, and Inclusion Statement. Terms and conditions The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 - a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days' annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension. How to apply We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel. We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria. Please contact the HR team at if you have any questions. To find out more about this opportunity and to apply, please visit our recruitment page via the apply button. Applications must be received no later than Midday on Wednesday, 18 March 2026.
Feb 27, 2026
Full time
ECRN Regional Manager The British Academy Contract: Full-time, Permanent Location: St James Park, London, SW1 Hybrid, worked flexibly under our hybrid-working policy Salary: £40,926 per annum The British Academy - the UK's national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network. The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities. You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise. A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders. The ideal candidate for this role will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments. You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You'll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment. Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement. Further information about the ECRN can be found here: About the Academy The British Academy is the UK's national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today's complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. Working at the Academy Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy , including our Equality, Diversity, and Inclusion Statement. Terms and conditions The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 - a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days' annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension. How to apply We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel. We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria. Please contact the HR team at if you have any questions. To find out more about this opportunity and to apply, please visit our recruitment page via the apply button. Applications must be received no later than Midday on Wednesday, 18 March 2026.
Red Sky Personnel Ltd
Senior Head of Health and Safety -Events
Red Sky Personnel Ltd
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.

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