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Engineering - Project Management - Vice President - London Job Description ABOUT CORE ENGINEERING & SRE Site Reliability Engineering (SRE) at Goldman Sachs combines software and systems engineering to build, improve, and operate the firm's most critical, large scale, fault tolerant platforms. SRE is responsible for the availability, reliability, and resilience of foundational services used across thousands of internal engineers daily, spanning on prem data centres and multiple public cloud environments. SRE defines and implements firm wide standards for digital resilience, observability, incident response, SLIs/SLOs, production readiness, and operational excellence. The team provides platforms such as central logging, monitoring, alerting, orchestration, deployment automation, and tools for capacity planning, operational readiness, incident postmortems, and reliability insights. These capabilities underpin the reliability of every product shipped across Engineering. ROLE OVERVIEW We are seeking a Vice President Programme & Change Manager to lead a major cross Engineering transformation initiative within SRE. This role drives strategic change that enhances the firm's reliability posture, operational resilience, and engineering efficiency. You will operate at the intersection of programme leadership, engineering transformation, and organisational change, partnering with senior stakeholders across Engineering, SRE Product Owners, Cloud Enablement Engineering, Cloud, Security, Architecture, and our revenue aligned engineering teams. This leader will run a complex, multi year, firm wide flagship programme, ensuring SRE's strategic agenda is delivered consistently, transparently, and with strong execution discipline. HOW YOU WILL FULFILL YOUR POTENTIAL Lead SRE wide and Core Engineering strategic programmes Drive large, cross divisional change initiative that evolves the firm's reliability posture, observability strategy, cloud adoption readiness, incident management maturity, capacity planning, and production tooling ecosystem. Partner with SRE technical leaders to translate strategy into programme scope, milestones, outcomes, and measurement frameworks. Provide transparent reporting, executive updates, risk escalation, and budget tracking for senior Engineering leadership. Run forums and ensure alignment with firm wide engineering standards and regulatory expectations. Risk & issue management Identify programme level risks and impediments, drive mitigation plans, and escalation appropriately to ensure programme health. Cross functional coordination & delivery execution Work with Product, Design, Engineering, Site Reliability Engineering, Cloud teams, Security, and revenue aligned engineering to execute front to back change initiatives. Operational excellence & transformation tooling Promote SRE best practices and modern programme tooling for transparency and roadmap management. Support test strategy development, production readiness checks, and post implementation reviews. Champion SRE's mission Embed SRE principles-reliability, observability, incident learning, automation, and continuous improvement-into all programme plans and change frameworks. Ensure technology, process, and organisational changes align with SRE's core mission of delivering resilient, scalable, and sustainable production systems. SKILLS & EXPERIENCE WE'RE LOOKING FOR Basic Qualifications 7-10+ years of programme management, transformation leadership, or large scale engineering change experience. Proven track record delivering cross functional programmes involving teams from many disciplines. Strong communication skills with ability to influence senior technical and non technical stakeholders. Experience managing risk, budgets, multi team dependencies, and programme governance. Preferred Qualifications Strong growth mindset and drive to make a difference. Understanding of SRE principles, production operations, digital resilience, observability tooling, incident management, and cloud native platforms. Experience in large engineering organisations or technology led transformation. Familiarity with Agile delivery, OKRs, JIRA/Confluence, testing frameworks, and enterprise planning tooling. Ability to work in fast paced engineering environments with multiple competing priorities. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 161060 Job Category Vice President Posting Date 03/03/2026, 02:09 PM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More

Head of Talent Acquisition Department: People Employment Type: Full Time Location: London Reporting To: Chief People Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Head of Talent Acquisition to join our Team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities Strategic talent leadership Develop and implement a progressive talent acquisition strategy aligned to the company's commercial objectives, AI growth roadmap and long-term workforce planning requirements. Partner closely with Executive and Senior Leadership to anticipate capability gaps, particularly in AI, data, digital transformation and emerging technologies. Build workforce models that support scalable growth, including onshore, nearshore, and offshore capability strategies. Act as a strategic advisor to the business, confidently challenging hiring assumptions, workforce structures, budget allocation, and skill deployment to ensure optimal outcomes. AI & future skills enablement Design and continuously evolve a company-wide skills matrix, mapping current capability against future AI and technology requirements. Identify skill shortages, reskilling opportunities, and build vs. buy decisions to support AI innovation and automation objectives. Partner with Learning & Development to drive targeted upskilling programmes that enhance AI fluency and digital capability across the workforce. Ensure hiring strategies prioritise scarce AI talent while balancing cost control and long-term sustainability. Global & offshore talent strategy (including South Africa) Develop and implement a structured offshoring strategy, with particular focus on expanding and optimising capability in South Africa where appropriate. Identify roles suitable for offshore deployment without compromising quality, governance, and cultural alignment. Ensure offshore hiring aligns to cost efficiency, scalability, and long-term workforce resilience. Build strong local recruitment partnerships and employer brand presence within key offshore markets. End-to-End recruitment excellence Oversee and manage the complete recruitment lifecycle across all functions and geographies. Leverage innovative sourcing strategies and ensure a seamless, high-quality candidate experience. Drive employer branding initiatives across digital channels, industry networks, and talent communities. Manage, coach, and develop a high-performing recruitment team focused on delivery excellence and continuous improvement. Talent intelligence, reporting & commercial governance Provide regular, data-driven talent reports to the business, tracking: Skills shortages and future capability risks Hiring pipeline and time-to-fill metrics Cost per hire and recruitment ROIHeadcount tracking vs. budget Overspend risks and resource forecasting Use analytics to identify inefficiencies, duplication or structural workforce issues. Present insights confidently at leadership level, driving accountability for workforce planning decisions. Implement dashboards that allow the business to monitor talent risks and workforce investment in real time. Workforce planning & business partnership Collaborate with Finance and Business Leaders to align hiring with financial planning and budget governance. Actively challenge unnecessary hiring requests and ensure robust justification linked to strategic outcomes. Drive proactive workforce planning conversations rather than reactive hiring behaviour. Ensure onboarding processes are seamless, compliant and aligned with culture and performance expectations. Skills, Knowledge and Expertise General Skills Strategic thinker with strong commercial acumen. Confident and credible at Executive level; comfortable challenging the business constructively and assertively. Highly analytical with strong capability in workforce data interpretation and reporting. Excellent written and verbal communication skills. Skilled in negotiation and stakeholder influence. Able to balance long-term strategic thinking with operational delivery. Strong relationship builder across internal teams, external partners, and global talent markets. Deep commitment to diversity, inclusion, and equitable hiring practices. Adaptable and resilient in high-growth, fast-evolving environments. Awareness & commitment to promoting diversity & inclusion in the talent acquisition process. Technical Skills Solid understanding of sourcing techniques & tools (social networks, LinkedIn & other portals) Hands on experience with Applicant Tracking Systems (ATSs) Proficient with data analysis & reporting with attention to detail & high level of accuracy. Strong Outlook skills, Excel, Word & PowerPoint Prior Experience Proven experience as an Talent Acquisition Leader in a global firm with leading the function and organisation through a series of change initiatives Experience in Financial Services and/or a professional services environment is a plus Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)

About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services Product & Innovation (P&I) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a dynamic leadership role in the global organisation requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space. Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets are a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi's network of the future, supporting the development of the new products, network, and modernisation. What you'll do: Define and execute on go-to-market commercial strategy to drive revenue and scale Citi Token Services for European region aligned with Citi and Services' vision and objectives. Lead alignment on Digital Assets strategy through cross functional collaboration with senior leadership and product heads. Drive product life cycle from ideation to market adoption for new digital asset initiatives. Ownership of P&L for European Digital Assets business and partner with business lines to achieve profitability targets. Identify and pursue new business opportunities, partnerships, and client segments to expand market share. Internal and external engagement: Sales Training, Enablement and Outreach. Develop client pitch decks and marketing material to support Sales and marketing initiatives. Source and maintain strong relationships with clients including financial institutions, fintechs, virtual asset service providers, and crypto native firms. Liaise with regulators as a SME and ensure compliance with evolving European regulatory frameworks such as MiCA. Thought and brand leadership through representation at industry events. What we'll need from you: Significant experience within a large, complex financial institution or related fintech/technology firm in a senior commercial leadership role with proven track record of P&L ownership and achieving revenue growth. Preferred experience building and scaling new business lines in the digital asset space. Strong understanding of financial services products and Digital Assets, including tokenisation, stablecoins, DLT, smart contracts, and custody solutions. Proven ability to develop and articulate thought leadership content. Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers. Strong analytical skills to assess market opportunities, competitive threats, and product fit. Experience in client-facing roles, participating in client discussions, demos, and workshops. Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organisations of Services. Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor. Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations. Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organisation. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Market Segments and Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Director, European Business Systems will lead a multi-disciplinary team in managing, optimizing, and advancing the business systems platform supporting Greystar's European business. This individual will play a key role in driving digital transformation and operational excellence across the company's property management, development, and investment functions. The role will be responsible for evolving and optimising intent with respect of Greystar Europe's property management technology strategy and execution, including demonstrating leadership for our property management systems teams, as well as role modeling leadership for our digital groups and related functions. JOB DESCRIPTION Key Role Responsibilities Manages the operations, support & evolution of the European business systems ecosystem encompassing property management, development, investment and corporate solutions Collaborates with technology & business leaders to define and implement business system strategies tailored to the European business Integrates emerging technologies to enhance processes, optimise costs and improve business outcomes Manages relationships with external providers balancing cost efficiency, functionality, user enablement, and technological longevity. Builds a high-performance team through fostering a culture and attitude of innovation, continuous improvement, forward thinking and development of talent (currently x 12 FTE) Demonstrates strong leadership in managing and developing the team, with the ability to oversee and deliver multiple projects and priorities concurrently, ensuring clear direction, alignment, and successful outcomes. Organizational Responsibilities Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility. Knowledge & Qualifications Degree qualified in a relevant discipline, or by equivalent relevant experience. IT literate and fully conversant with all Microsoft packages including Word, PowerPoint and Excel (Intermediate level). Experience & Skills Essential: Proven track record of implementing and operating at scale systems within the BTR / PBSA sector (Property Operations, Investment, Development) and / or experience working in a similar role with commensurate scale and scope in a fast-paced commercial business Experience in identifying opportunities to drive excellence through digital/technology solutions. Proven leadership, management, business planning & budgeting skills Excellent communication skills and the ability to work with impact and influence; including confidence in presenting to senior stakeholders and obtaining buy in for new ideas Ability to evaluate and identify opportunities from a strategic perspective, including the ability to develop, prioritise and implement plans to meet the organisation's core strategic goals Ability to initiate and support collaborative efforts of multiple teams, including effective communication and organisational skills Demonstrates the application and use of general business management acumen to develop strategy, organisational design and provide leadership and direction to team members and managers across the organisation. Demonstrable evidence of innovative, fresh and creative thinking, along with excellent judgement and proactive solutions to problems Comfortable using a range of metrics and tools to measure activity Flexible approach to working in a fast-paced environment and ability to thrive in a changing environment Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .

We're on a mission to make real estate transactions smarter, faster, and friction-free. Real estate is the world's largest asset class, yet the legal processes and tools behind it remain slow, manual, and underinvested. Lawyers must review dense documents line by line and piece together information across silos, all while clients demand faster, more transparent due diligence. That's where we come in. Orbital Copilot is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision. We've just raised a $60m Series B to accelerate our UK/US expansion. We're trusted by leading firms like Goodwin and BCLP to remove the busywork so legal teams can focus on what they do best: applying sharp legal judgment, delivering standout client service, and getting deals over the line faster. Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one. As a Legal Solutions Architect (UK) focused on Orbital Residential, you'll sit at the intersection of UK residential conveyancing practice, product, and go to market execution. This is a conveyancer/law firm facing role supporting our conveyancing prospects and clients both pre and post sale: Pre sales: partnering with Account Executives to win new business - deepening discovery, tailoring demos and building business cases that align Orbital Residential to real-world conveyancing needs and workflows. Post sales: partnering with Customer Success to onboard and train firms effectively, coach teams through change, and drive adoption, retention, and expansion across accounts. You'll work directly with partners, heads of conveyancing, operations managers and front line conveyancers - becoming a trusted advisor to the firms we work with and an internal Voice of the Customer for UK conveyancing within Orbital. This role is ideal for a currently practising (or very recently practising) UK residential conveyancer who's excited by practical technology that improves quality and throughput, and who thrives in a dynamic environment. What you'll do Pre sales: drive successful evaluations and help win new business (30%) Partner with Account Executives to understand a firm's conveyancing operation (business and operational model, staffing, SLAs, work sources, transaction volumes and mix, business priorities, risk & compliance structure and reporting standards) and translate that into a clear understanding and evaluation of needs plan. Lead online and in person discovery meetings with partners, team leaders, conveyancers, support staff and ops/compliance to identify pain points and high impact use cases. Deliver tailored product demonstrations and workflow walkthroughs grounded in your real world conveyancing experience. Design and deliver evaluations and business cases with clear scope, success metrics, and stakeholder alignment ensuring momentum is maintained throughout the deal cycle through to contract signature Act as the credible legal practitioner in the room - answering "how would this work in practice" questions about the product and aligning Orbital Residential outputs to firm gaps, ambition and expectations. Post sales: accelerate onboarding, adoption, and renewals Partner with Customer Success to onboard new firms and teams: enablement plans, role based training, and best practice workflow design. Coach teams through change - embedding Orbital Residential into day to day use by conveyancers while balancing speed, quality, and compliance. Evangelize and advocate to clients for new feature and product releases Support renewals and expansions by surfacing value proof points (throughput, time saved, consistency, QA outcomes) and helping customers scale into new teams/offices. Equip internal champions with playbooks and training materials to reduce dependency and sustain adoption. Product & Go To Market (GTM): be the conveyancing voice of the customer Translate customer feedback into actionable insights for Product and Engineering (workflow gaps, edge cases, accuracy/clarity, usability). Contribute to GTM collateral (use cases, one pagers, ROI narratives) tailored to conveyancing decision makers. Conduct light competitor and market research to inform positioning in the conveyancing tech ecosystem. Represent Orbital credibly in the conveyancing community via webinars, firm events, and industry sessions (where relevant). You should apply if You are a UK conveyancer (solicitor, licensed conveyancer, or legal executive) and are currently practising (or very recently practising) in residential conveyancing. You have 4-10+ years conveyancing experience with strong practical credibility (we care more about depth and judgement than a strict number). You understand the end to end conveyancing workflow - triage, searches, enquiries, reporting, exchange/completion and post completion - across different firm needs, from large, high volume operations to small boutique firms, and can adapt your approach accordingly. You're comfortable being client facing with senior stakeholders (partners, heads of conveyancing, ops leaders, compliance, innovation). You can break complex conveyancing work into clear, structured steps and communicate confidently to different audiences. You're tech literate, curious, and motivated to learn about AI enabled products and safe adoption in legal practice. You thrive in a fast moving environment where you own outcomes and collaborate tightly across Sales, Customer Success and Product. You have experience with conveyancing case management and related tooling (CMS, search providers, digital ID/AML, e signing, post completion platforms). Nice to have Familiarity with Quality Assurance/Quality Control processes and review Strong facilitation skills (running workshops, process mapping, creating and delivering training and enablement sessions). Experience supporting commercial/partnership processes or building playbooks/training. Benefits Competitive salary + performance based bonus/commission (role dependent) + equity options Matched pension contributions Flexible working hours and location 25 days paid holiday (plus bank holidays) Professional equipment and a personal development budget, with training opportunities Cycle to work scheme An inclusive community enjoying all company off sites, lunches, and socials Security is everyone's responsibility at Orbital. We ask all team members to follow our security policies, complete regular awareness training, and handle sensitive data with care in line with ISO 27001 standards. Spot something unusual? Reporting risks or incidents quickly helps us maintain the strong culture of security and compliance we all depend on. At Orbital, we're committed to building a diverse and inclusive team. We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don't meet every single requirement, or if the right role isn't listed yet, we'd still love to hear from you. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on several factors, which may include job related knowledge, skills, experience, and business requirements.

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It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. About the FCA At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers.We're currently on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit.Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.At the same time, the type of firms that we regulate continue to grow and our approach to these firms needs to maintain a balance across all our main statutory objectives whilst being proportionate. Artificial Intelligence, Crypto, ESG and Quantum computing are only some of the areas of fast development.In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities: Be a smarter regulator ; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective. Support sustained economic growth , by enabling investment, innovation and ensuring the continued competitiveness of the UK's world-leading financial services. Help consumers navigate their financial lives by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions. Fight financial crime , focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence. About the department The Change Directorate is the custodian of the FCA's Change Agenda. It plays a unique role in understanding the requirement of divisions and ensuring change is effectively managed by deploying change specialisms to effectively design and deliver change projects across the whole organisation. This is an exciting time of change for the FCA and as such our work has never been more important to ensure that we can support the organisation in delivering its ambitious change agenda. The role We're looking for a talented and influential Head of Department to play a key strategic partnership role as we transform into a more innovative, adaptive, and assertive regulator.The Change Directorate partners across the FCA to execute high quality change in an environment where our people thrive and grow.Our purpose is to enable delivery of the FCA's strategy and Change Portfolio safely, on time and to budget, in partnership with the business to deliver the FCA's

Are you a tech savvy or a legal savvy technologist looking for your next challenge to transform legal service delivery? Do you believe there is a better way, through the intelligent application of technology, to drive legal process efficiency and client engagement? If so, Thomson Reuters are seeking an experienced, proactive, enthusiastic, and passionate Client Solutions Consultant to join our Global Solutions Consulting team. About the Role Be a creative thinker with an understanding of relevant industry technologies, with the ability to build solutions to complex legal process problems - its creative problem solving with legal, process and technology hats on. Align closely with the Product and Global Solutions Consulting teams to understand and articulate the value of the HighQ platform and Document Automation powered by Contract Express Educate and inform clients about solutions and features to drive adoption and grow the diversity of use cases Work with clients to establish their business needs and co-design high value solutions that solve real business problems Provide client feedback about the products and roadmap to the Product team as required and contribute ideas for new solutions Contribute to thought leadership and product marketing initiatives by regularly writing and speaking about key topics Build out success plans with clients to drive enablement, adoption, retention, customer satisfaction and loyalty Develop a trusted advisor relationship with client stakeholders in order to create client champions and advocates Work closely with the sales and delivery teams to facilitate a seamless client on-boarding process, and high levels of satisfaction Maximize the value of the client's investment, converting them into reference clients who are both promoters and advocates of HighQ and Document Automation powered by Contract Express About You Experience in legal services, legal software, customer success, project management, training or solutions consulting within the Legal sector Passionate about legal technology and the ability to convince clients about the benefits of digital transformation, increasing efficiencies and new ways of working Excellent presenter and communicator who is articulate, enthusiastic, and knowledgeable with the ability to evangelize our products Analytical and creative with the ability to design solutions to solve complex business problems Equally comfortable engaging with clients at Partner or C-Level as with front-line users and administrators Experience driving adoption of collaboration, transaction management, project management and content management solutions desirable Desire to work in an open, collaborative environment with a team of creative and innovative people that are passionate about what they do The ideal candidate will be highly motivated, customer-centric and inspiring, with a mix of product, solutions and legal experience What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. More information about Thomson Reuters can be found on

We're Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Head of Presales - Central Government & Defence at Civica We're looking for an exceptional Head of Presales to lead our Central Government & Defence Customer Solutions team and shape the next generation of digital and data solutions for UK Central Government and Defence. This is a high impact leadership role at the heart of our mission to help public sector organisations deliver better outcomes for citizens. In this role, you will define and craft compelling solutions across key areas including: AI Enablement & Data Solutions Legacy IT & Systems Modernisation Intelligent Digital Services Managed Services You'll engage confidently and passionately with customers and partners, building trust, credibility, and long term advocacy. As a recognised thought leader in digital or data solutions, you'll be comfortable sharing insights through social channels, industry events, and strategic conversations with senior stakeholders. If you're driven by meaningful impact, inspired by complex challenges, and ready to shape the future of public sector technology, this is a standout opportunity. Experienced in presales leadership with a proven track record of shaping and leading the technical aspects of digital and data solutions for UK Central Government or Defence. Experience of working with technology partners to create joint value propositions and winning bids. Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions. Energetic, customer focused, and able to build trust and advocacy quickly. Creative, detail driven, and skilled at uncovering and clarifying customer needs. Strong communicator and presenter, able to translate technical concepts for any audience Excellent facilitator with outstanding stakeholder and relationship management skills. Adaptable, organised, and confident working in fast changing environments Willing to travel across the UK and able to obtain (or already holding) SC clearance Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

We're Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Head of Presales - Central Government & Defence at Civica We're looking for an exceptional Head of Presales to lead our Central Government & Defence Customer Solutions team and shape the next generation of digital and data solutions for UK Central Government and Defence. This is a high impact leadership role at the heart of our mission to help public sector organisations deliver better outcomes for citizens. In this role, you will define and craft compelling solutions across key areas including: AI Enablement & Data Solutions Legacy IT & Systems Modernisation Intelligent Digital Services Managed Services You'll engage confidently and passionately with customers and partners, building trust, credibility, and long term advocacy. As a recognised thought leader in digital or data solutions, you'll be comfortable sharing insights through social channels, industry events, and strategic conversations with senior stakeholders. If you're driven by meaningful impact, inspired by complex challenges, and ready to shape the future of public sector technology, this is a standout opportunity. Experienced in presales leadership with a proven track record of shaping and leading the technical aspects of digital and data solutions for UK Central Government or Defence. Experience of working with technology partners to create joint value propositions and winning bids. Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions. Energetic, customer focused, and able to build trust and advocacy quickly. Creative, detail driven, and skilled at uncovering and clarifying customer needs. Strong communicator and presenter, able to translate technical concepts for any audience Excellent facilitator with outstanding stakeholder and relationship management skills. Adaptable, organised, and confident working in fast changing environments Willing to travel across the UK and able to obtain (or already holding) SC clearance Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

About The Role As the Head of Customer Success in our contact centre, you will lead the strategic direction, operational execution, and cultural development of our Customer Success function. Your mission is to deliver exceptional, technology-enabled customer journeys, ensuring that every enquiry, order, and service interaction is handled with ownership, empathy, and efficiency. This role is pivotal in blending human-centric service with AI and digital tools, ensuring that automation complements - not replaces - human value, and that the function consistently drives performance across experience, fulfilment, compliance, and commercial KPIs. Key Responsibilities Leadership & Strategy Define and execute the Customer Success vision, aligning with business goals and customer needs. Build and inspire a high-performing team culture focused on ownership, excellence, and customer obsession. Act as the strategic voice of the customer within the business, influencing decisions across operations, technology, product, and commercial teams. Technology & AI Enablement Lead the adoption of AI, automation, and contact centre technology to enhance enquiry handling, fulfilment tracking, and customer communication. Collaborate with digital, IT, and transformation teams to deploy: AI-powered chat, call routing, or response tools Self-service platforms and knowledge bases Predictive analytics for proactive customer support Create a culture of "human + digital" enablement, ensuring the team sees technology as a tool for empowerment, not replacement. Customer Experience & Journey Management Own and optimise the end-to-end customer journey from quote to fulfilment, ensuring clarity, consistency, and confidence at every touchpoint. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Translate insights from VoC programmes, complaints, and analytics into targeted service improvements. Performance & KPI Ownership Drive metrics such as: Quote-to-order conversion Fulfilment SLAs and service accuracy Customer satisfaction (CSAT, NPS) AI/self-service deflection rates First-contact resolution Revenue retention and upsell Establish and evolve scorecards that reflect both human and tech-driven success metrics. People Leadership Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Foster a high-engagement culture, where people are motivated by purpose, supported by great tools, and empowered to take accountability. Champion inclusion, feedback, and personal development at every level. Compliance & Quality Ensure quality assurance, data integrity, and regulatory compliance across all interactions. Embed quality frameworks into AI outputs and automated interactions, ensuring governance over digital tools. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You To succeed in the role you will bring the following skill-set and behaviours: Proven experience in Customer Success or Contact Centre leadership roles. Strong understanding of contact centre platforms, CRM tools, and AI-driven technologies. Strong leadership and coaching skills across distributed and diverse teams. Experience in cross-functional working with operations, logistics, and commercial functions. Track record of driving performance and delivering against ambitious KPIs. Analytical mindset, comfortable working with data and technology platforms (CRM, telephony, workflow tools). Excellent communication, stakeholder management, and customer advocacy skills. Experience deploying or working alongside digital solutions (e.g. chatbots, predictive routing, automation). Commercially astute and confident in managing P&L-impacting metrics. Excellent stakeholder engagement skills and a track record of cross-functional collaboration. Desirable Background in B2B service-led organisations or logistics/fulfilment environments. Experience leading technology adoption or digital transformation projects. Familiarity with customer experience frameworks (e.g. Six Sigma, Lean, CX design). About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

A leading technology company in the UK is seeking a Head of Talent Acquisition to develop and implement a strategic hiring strategy for Product, Tech & Digital Enablement. This role demands strong leadership skills to mentor a dedicated team of Talent Acquisition Partners while driving key recruitment metrics. The ideal candidate will have extensive experience in Talent Acquisition across multiple markets, with a focus on innovation and operational excellence. Join us in shaping the future of talent management in a high-growth environment.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Head of Talent Acquisition at Trustpilot, you will be responsible for translating organisational strategy into actionable talent plans, owning the end-to-end hiring strategy for our Product, Tech & Digital Enablement functions. You will work directly with the Technology Steering Committee and other cross-functional areas to anticipate needs, shape plans, and oversee delivery across regions. This integral role demands an outstanding leader with experience managing a Product, Tech & Digital Enablement TA team, focused on strategic planning, TA transformation, innovation, and ensuring strong operational delivery. You will be instrumental in leading, developing, and growing a team of TA Partners, ensuring we secure the diverse, high-calibre talent essential for Trustpilot's next phase of scale. What you'll be doing: Own the end-to-end hiring strategy for our Product, Tech & Digital Enablement functions, serving as the subject matter expert on market trends and talent availability. Act as a true strategic partner to the Product, Tech & Digital Enablement Leadership Teams, regularly presenting on talent risks, opportunities, and strategic progress against hiring objectives. Lead and own a defined category of talent acquisition projects across the entire TA function, ensuring consistent, scalable practices that support all functional hiring teams. Lead the design and execution of proactive sourcing pipelines and market maps ahead of hiring demand, ensuring the business stays ahead of future capability needs and succession risks. Develop deep knowledge of the Product, Tech & Digital Enablement organisation's operating model, revenue motions, and talent requirements, using these insights to shape strategic hiring recommendations. Collaborate closely with Business Partners (BPs) and Workforce Planning to proactively anticipate future talent needs and ensure the successful and timely delivery of all hiring goals across relevant regions. Lead, develop, and grow a dedicated team of TA Partners aligned to the Product, Tech & Digital Enablement function, elevating their capability in strategic sourcing, market insight, and consultative stakeholder management. Be a key member of the TA Leadership team, actively championing and implementing initiatives to evolve TA practices that raise the bar. Confidently influence and advise business stakeholders on effective recruitment best practices, resource allocation, and inclusive hiring methodologies. Drive and report on key TA metrics (e.g., Time-to-Hire, Quality of Hire, Diversity) to ensure accountability and continuous process improvement. Stay deeply connected to the external Product, Tech & Digital Enablement talent market, bringing insights on industry trends, competitive dynamics, and emerging talent behaviours to the Product, Tech & Digital Enablement Leadership Team and wider TA organisation. Who you are: Extensive experience leading and managing Talent Acquisition teams across multiple regions or markets. Deep expertise in driving TA innovation; demonstrated ability to work autonomously and strategically evolve existing policies and procedures. Proven capability to integrate TA strategy with other key functions, particularly Workforce Planning and senior Leadership, ensuring proactive resource allocation, risk mitigation, and the timely delivery of talent aligned with future business needs. Profound subject matter expertise in all elements of Talent Acquisition, utilising solid networking and innovative sourcing methodologies to map the competitive talent landscape and inform organisational decision-making. Proven ability to lead and drive high-impact projects across the TA function. Ability to coach, mentor, and actively develop TA Partners, significantly elevating their expertise in strategic sourcing and consultative stakeholder management. Strong business acumen with the ability to understand business performance drivers, identify capability gaps, and translate functional insight into forward-looking talent strategies. What's in it for you: A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle-to-work scheme. Hybrid work setup. 2-3 days in a Central London office complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team at . Any offer of employment for this position will be subject to our standard background checks.