Job Title: Supported Housing Officer Location: BS1 6NW Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. What you will be doing: Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding. To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Ability to work from home on occasion to complete training and admin. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Supported Housing Officer Location: BS1 6NW Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. What you will be doing: Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding. To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Ability to work from home on occasion to complete training and admin. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
James Andrew Recruitment Solutions (JAR Solutions)
Worthing, Sussex
Our client, a well-established Housing Association based in Worthing, is currently recruiting for a Housing Manager on a 12-month temporary contract. The position is due to start immediately on a full-time basis. Salary for the position is the £50,500 per annum. The ideal candidate will have experience managing a team more than 5 persons to successfully deliver an excellent housing service for both customers and stakeholders alike. Duties will include (but are not limited to): Managing a team of seven people including Housing Officers, Income Officers and Tenancy Sustainment Officers Establishing relationships with external stakeholders Leading the team in providing services to a patch of 4,000 properties and 10,000 residents Conducting individual performance reviews to maximize team performance and providing training where necessary Overseeing internal recruitment when the need arises Enforcing standards and progressing with disciplinary action if required Managing low level ASB across the patch Experience required: Managing a team of at least 5 Skills, knowledge and expertise required: Excellent communication skills, both written and verbal Good organisational and time management skills A thourough knowledge of tenancy management and rent arreas recovery Awareness of and ability to comply with health and safety legislation Experience asissting with clients with complex needs Ability to work flexibly and respond quickly to changing demands, while meeting deadlines Working hours: 35 hours per week Monday - Friday 09:00-17:00 Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Mar 03, 2026
Contractor
Our client, a well-established Housing Association based in Worthing, is currently recruiting for a Housing Manager on a 12-month temporary contract. The position is due to start immediately on a full-time basis. Salary for the position is the £50,500 per annum. The ideal candidate will have experience managing a team more than 5 persons to successfully deliver an excellent housing service for both customers and stakeholders alike. Duties will include (but are not limited to): Managing a team of seven people including Housing Officers, Income Officers and Tenancy Sustainment Officers Establishing relationships with external stakeholders Leading the team in providing services to a patch of 4,000 properties and 10,000 residents Conducting individual performance reviews to maximize team performance and providing training where necessary Overseeing internal recruitment when the need arises Enforcing standards and progressing with disciplinary action if required Managing low level ASB across the patch Experience required: Managing a team of at least 5 Skills, knowledge and expertise required: Excellent communication skills, both written and verbal Good organisational and time management skills A thourough knowledge of tenancy management and rent arreas recovery Awareness of and ability to comply with health and safety legislation Experience asissting with clients with complex needs Ability to work flexibly and respond quickly to changing demands, while meeting deadlines Working hours: 35 hours per week Monday - Friday 09:00-17:00 Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return £24 per hour (PAYE)4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Seasonal
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return £24 per hour (PAYE)4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Benefits Officer - Housing Association - About The Client: Castlefield Recruitment is collaborating with a well-established housing association in South Manchester to seek an Housing Benefits Officer on an initial 3 month temporary contract. This role offers flexible home working and an hourly rate of £24.46 per hour through an umbrella company based on a 35-hour working week. Housing Benefits Officer - Housing Association - About The Role: Collating information for new tenants and their appointees so that we can submit a Housing Benefit claim on their behalf. Submitting the housing benefit claim to the local authority and ensuring all supporting information is submitted over the following weeks Following up with the local authority housing benefit department until the claim is in payment Handing account over to another Income Officer once first payment has been received Recording details of actions on our rent accounting system Housing Benefits Officer - Housing Association - What You Need: Experience in compiling and submitting Housing Benefits applications Ability to communicate verbally on the phone and in writing to a good standard and IT competency.
Mar 03, 2026
Seasonal
Housing Benefits Officer - Housing Association - About The Client: Castlefield Recruitment is collaborating with a well-established housing association in South Manchester to seek an Housing Benefits Officer on an initial 3 month temporary contract. This role offers flexible home working and an hourly rate of £24.46 per hour through an umbrella company based on a 35-hour working week. Housing Benefits Officer - Housing Association - About The Role: Collating information for new tenants and their appointees so that we can submit a Housing Benefit claim on their behalf. Submitting the housing benefit claim to the local authority and ensuring all supporting information is submitted over the following weeks Following up with the local authority housing benefit department until the claim is in payment Handing account over to another Income Officer once first payment has been received Recording details of actions on our rent accounting system Housing Benefits Officer - Housing Association - What You Need: Experience in compiling and submitting Housing Benefits applications Ability to communicate verbally on the phone and in writing to a good standard and IT competency.
The difference you will make as a Housing Officer Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, London You will pro-actively manage, maintain and improve designated social housing neighbourhoods dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. Be accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining in no more than 3 pages of A4 how your experience meets the essential criteria. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. About you We are looking for someone with experience of forecasting and managing budget. Along with setting work priorities and arrangements being self lead working with minimal supervision. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile • Pro-actively manage, maintain and improve designated social housing neighbourhoods; dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. • Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. • Represent the Group in Court for all cases brought against customers in your designated area. • As an "Account Manager" for the customer and property, be responsible for identifying issues which can be resolved with early intervention, be responsible for liaising with internal & external stakeholders. Accountable for 'patch profitability', minimising void rent loss, identify cash leakage, working in partnership with Shared Service colleagues to carry out inspections, property viewings and managing tenancy sign ups and new tenancy visits. • Manage a delegated discretionary budget, making decisions regarding the allocation of your budget. • Build relationships with local stakeholders to foster partnership working to deliver shared neighborhood improvement. • Ensure that all data protection requirements are met in accordance with the Group's policy, procedures, and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group's policy, procedures, and statutory requirements. Person specification Essential Knowledge & Experience • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to the organisation. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. • Proven track record of successfully solving difficult problems. • Ability to demonstrate using initiative to tackling difficult or challenging situations. • Proficient use of a range of IT packages including Microsoft Office. • Excellent team player who can work flexibly to meet business requirements.
Mar 03, 2026
Full time
The difference you will make as a Housing Officer Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, London You will pro-actively manage, maintain and improve designated social housing neighbourhoods dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. Be accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining in no more than 3 pages of A4 how your experience meets the essential criteria. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. About you We are looking for someone with experience of forecasting and managing budget. Along with setting work priorities and arrangements being self lead working with minimal supervision. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile • Pro-actively manage, maintain and improve designated social housing neighbourhoods; dealing with all aspects of tenancy conditions, including service failures, creating, promoting and adopting a culture of customer care in accordance with agreed processes, standards, timescales and targets. • Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from tenancy start, support customers with benefit claims, signposting for advice and carrying out home visits during arrears pursuance process. • Represent the Group in Court for all cases brought against customers in your designated area. • As an "Account Manager" for the customer and property, be responsible for identifying issues which can be resolved with early intervention, be responsible for liaising with internal & external stakeholders. Accountable for 'patch profitability', minimising void rent loss, identify cash leakage, working in partnership with Shared Service colleagues to carry out inspections, property viewings and managing tenancy sign ups and new tenancy visits. • Manage a delegated discretionary budget, making decisions regarding the allocation of your budget. • Build relationships with local stakeholders to foster partnership working to deliver shared neighborhood improvement. • Ensure that all data protection requirements are met in accordance with the Group's policy, procedures, and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group's policy, procedures, and statutory requirements. Person specification Essential Knowledge & Experience • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to the organisation. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. • Proven track record of successfully solving difficult problems. • Ability to demonstrate using initiative to tackling difficult or challenging situations. • Proficient use of a range of IT packages including Microsoft Office. • Excellent team player who can work flexibly to meet business requirements.
A Large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a variety of locations in Central London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset's team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record Essential Previous experience as a Housing Officer is preferred Exceptional customer service skills Excellent communicator £19.50 - £20.84 PAYE or £25.78 - £27.56 ph Umbrella
Mar 03, 2026
Seasonal
A Large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a variety of locations in Central London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset's team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record Essential Previous experience as a Housing Officer is preferred Exceptional customer service skills Excellent communicator £19.50 - £20.84 PAYE or £25.78 - £27.56 ph Umbrella
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Castlefield Recruitment
Rowley Regis, West Midlands
Housing Officer - Housing Association - About The Client: Castlefield are currently representing a regional Housing Association to recruit two Housing Officers in the West Midlands on an initial 2 month temporary basis. This will be paying £26 - £29 per hour via umbrella. Housing Officer - Housing Association - About The Role: Comprehensive housing & tenancy management - manage around a patch of homes within a defined area, covering tenancy sustainment, anti-social behaviour, nuisance issues, and regular resident engagement. Income & financial management - oversee rent and service charge collection, manage arrears, and provide advice and support to help residents meet their payment obligations. Voids, lettings & marketing - deliver efficient void turnaround, manage lettings, market homes locally, and maintain active waiting lists for all properties. Resident support & engagement - resolve queries and complaints promptly, offer ongoing advice and support, meet residents at least twice a year, and promote resident involvement activities. Neighbourhoods, repairs & partnerships - develop neighbourhood plans, build local partnerships, and manage repairs and maintenance queries, ensuring contractors meet service and contractual standards. Housing Officer - Housing Association - What You Need: Previous experience as a Housing Officer for a Social Housing provider Excellent communication skills UK valid driving licence and driver
Mar 03, 2026
Seasonal
Housing Officer - Housing Association - About The Client: Castlefield are currently representing a regional Housing Association to recruit two Housing Officers in the West Midlands on an initial 2 month temporary basis. This will be paying £26 - £29 per hour via umbrella. Housing Officer - Housing Association - About The Role: Comprehensive housing & tenancy management - manage around a patch of homes within a defined area, covering tenancy sustainment, anti-social behaviour, nuisance issues, and regular resident engagement. Income & financial management - oversee rent and service charge collection, manage arrears, and provide advice and support to help residents meet their payment obligations. Voids, lettings & marketing - deliver efficient void turnaround, manage lettings, market homes locally, and maintain active waiting lists for all properties. Resident support & engagement - resolve queries and complaints promptly, offer ongoing advice and support, meet residents at least twice a year, and promote resident involvement activities. Neighbourhoods, repairs & partnerships - develop neighbourhood plans, build local partnerships, and manage repairs and maintenance queries, ensuring contractors meet service and contractual standards. Housing Officer - Housing Association - What You Need: Previous experience as a Housing Officer for a Social Housing provider Excellent communication skills UK valid driving licence and driver
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Our client is a well-established, values-led organisation operating within the not-for-profit sector. The Role The Business Support Officer will assist the Business Support Lead in delivering the organisation's strategic objectives through the provision of high-quality, flexible business support services across all departments.Key ResponsibilitiesProcess sales invoices and membership incomeProvide ad hoc administrative support to the Financial ControllerProvide professional HR administrative supportCoordinate membership and training servicesProvide administrative support for all training activitiesLiaise with external IT contractors to ensure effective IT supportSupport compliance with IT policies and data protection requirementsLiaise with landlords and suppliers to resolve maintenance issuesCoordinate mandatory training (e.g., first aid, fire warden, health & safety)Support health & safety compliance across the organisationProvide professional reception and front-of-house servicesAssist senior managers with corporate administrative tasksOrganise meetings, room bookings, and refreshments The Person Essential CriteriaGCSE English and Mathematics (Grade C or above or equivalent) plus at least 2 years' experience in a business support role OR experience in a business support roleAbility to prioritise tasks, meet deadlines and work on own initiativeKnowledge and practical experience in one or more business support areas: finance, HR, IT, training, facilities or administrationCompetency in business software packages and ability to provide ICT supportExcellent communication skills and strong customer service focusHigh levels of initiative, judgement, and problem-solving ability Package & Benefits Hours: 9am-5pm (Monday)Part-time flexibilityOpportunity to gain cross-functional experienceProfessional development and training opportunitiesSupportive, collaborative team cultureMeaningful role contributing to high-quality client services How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. This position is subject to an Enhanced (Basic/Standard/Enhanced) criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.
Mar 03, 2026
Full time
Our client is a well-established, values-led organisation operating within the not-for-profit sector. The Role The Business Support Officer will assist the Business Support Lead in delivering the organisation's strategic objectives through the provision of high-quality, flexible business support services across all departments.Key ResponsibilitiesProcess sales invoices and membership incomeProvide ad hoc administrative support to the Financial ControllerProvide professional HR administrative supportCoordinate membership and training servicesProvide administrative support for all training activitiesLiaise with external IT contractors to ensure effective IT supportSupport compliance with IT policies and data protection requirementsLiaise with landlords and suppliers to resolve maintenance issuesCoordinate mandatory training (e.g., first aid, fire warden, health & safety)Support health & safety compliance across the organisationProvide professional reception and front-of-house servicesAssist senior managers with corporate administrative tasksOrganise meetings, room bookings, and refreshments The Person Essential CriteriaGCSE English and Mathematics (Grade C or above or equivalent) plus at least 2 years' experience in a business support role OR experience in a business support roleAbility to prioritise tasks, meet deadlines and work on own initiativeKnowledge and practical experience in one or more business support areas: finance, HR, IT, training, facilities or administrationCompetency in business software packages and ability to provide ICT supportExcellent communication skills and strong customer service focusHigh levels of initiative, judgement, and problem-solving ability Package & Benefits Hours: 9am-5pm (Monday)Part-time flexibilityOpportunity to gain cross-functional experienceProfessional development and training opportunitiesSupportive, collaborative team cultureMeaningful role contributing to high-quality client services How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via . Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.Please note: We are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. This position is subject to an Enhanced (Basic/Standard/Enhanced) criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.
Paradigm Housing
Letchworth Garden City, Hertfordshire
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
Mar 03, 2026
Contractor
Use your knowledge of income recovery as a Neighbourhood Officer in our Income Team, for up to 12 months. Working 37 hours per week, you will be based across Buckinghamshire, Bedfordshire and Hertfordshire, supporting our commitment to delivering high quality, customer centred services. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were p click apply for full job details
Customer Service Advisor - Housing Benefit Team Wembley (near Wembley Stadium) 100% Office-Based Mon-Fri, 09:00-17:00 (35-37 hrs/week) £17.33 per hour (PAYE) Contract until May 2025 Make a Real Difference to Your Community Join our fast-paced Housing Benefit telephone team in the heart of Wembley. We're looking for a resilient, tech-savvy Customer Service Advisor to support residents with complex financial and welfare enquiries. You'll be the first point of contact for customers-handling high call volumes (around 150 calls per day) and delivering clear, accurate advice on sensitive issues including: Housing Benefit entitlement Overpayment recovery Income maximisation Eligibility for wider financial support What You'll Be Doing Managing a live call while using multiple specialist IT systems Explaining legislation and financial processes in a clear, empathetic way Maintaining precise and up-to-date customer records Supporting residents through complex and often sensitive situations What We're Looking For Strong multi-tasking & IT skills - confident navigating several systems at once Excellent communication - able to simplify complex information professionally Resilience under pressure - experience in high-volume environments Reliability - fully office-based, Monday to Friday If you thrive in a dynamic environment and want a role where your support truly matters, we'd love to hear from you.
Mar 03, 2026
Seasonal
Customer Service Advisor - Housing Benefit Team Wembley (near Wembley Stadium) 100% Office-Based Mon-Fri, 09:00-17:00 (35-37 hrs/week) £17.33 per hour (PAYE) Contract until May 2025 Make a Real Difference to Your Community Join our fast-paced Housing Benefit telephone team in the heart of Wembley. We're looking for a resilient, tech-savvy Customer Service Advisor to support residents with complex financial and welfare enquiries. You'll be the first point of contact for customers-handling high call volumes (around 150 calls per day) and delivering clear, accurate advice on sensitive issues including: Housing Benefit entitlement Overpayment recovery Income maximisation Eligibility for wider financial support What You'll Be Doing Managing a live call while using multiple specialist IT systems Explaining legislation and financial processes in a clear, empathetic way Maintaining precise and up-to-date customer records Supporting residents through complex and often sensitive situations What We're Looking For Strong multi-tasking & IT skills - confident navigating several systems at once Excellent communication - able to simplify complex information professionally Resilience under pressure - experience in high-volume environments Reliability - fully office-based, Monday to Friday If you thrive in a dynamic environment and want a role where your support truly matters, we'd love to hear from you.
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
Mar 03, 2026
Full time
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
About the role The Membership Officer will play a key role in driving the growth and success of our membership programme. Balancing proactive sales and advocacy with precise administration, managing the full subscription lifecycle from new applications to monthly renewals and financial workflows. This role will ensure every member interaction is accurate, professional and supports both service delivery and income growth, while cross-selling NCVO services to maximise impact. Key responsibilities Deliver seamless membership journeys through high-volume, detail-focused administration. Manage the subscription lifecycle, including accurate invoicing, renewals, and audits. Identify and act on growth opportunities to support membership expansion. Cross-sell NCVO services while ensuring financial and administrative excellence. This is an exciting opportunity for a meticulous, customer-focused professional who enjoys combining operational precision with proactive engagement. You ll be central to ensuring membership satisfaction, driving growth, and supporting NCVO s mission to strengthen and empower the civil society sector. Your background Experience in membership, customer service, sales support or subscription-based environments. Proven ability to manage high-volume administration with strong attention to detail and accuracy. Experience overseeing billing, invoicing, renewals or financial workflows. A track record of identifying growth opportunities and confidently cross-selling services. Strong CRM and data management skills, with a commitment to data integrity. Excellent communication skills and a professional, customer-focused approach. This is an opportunity to be in a vital role at the heart of an organisation that champions and strengthens civil society. You ll contribute directly to membership growth and satisfaction, making your work both commercially meaningful and purpose-driven. About the team Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members. We may close applications early if we receive a high volume of interest, so apply as soon as you can. Why join us With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! Some of NCVO s great benefits include: 25 days annual leave (pro-rata for part-time staff), increasing based on years of service five days volunteering leave (pro rata for part-time staff) enhanced pay for maternity/adoption leave generous employer pension contribution of up to 8.5% of salary. Find out more about the benefits of working at NCVO.
Mar 03, 2026
Full time
About the role The Membership Officer will play a key role in driving the growth and success of our membership programme. Balancing proactive sales and advocacy with precise administration, managing the full subscription lifecycle from new applications to monthly renewals and financial workflows. This role will ensure every member interaction is accurate, professional and supports both service delivery and income growth, while cross-selling NCVO services to maximise impact. Key responsibilities Deliver seamless membership journeys through high-volume, detail-focused administration. Manage the subscription lifecycle, including accurate invoicing, renewals, and audits. Identify and act on growth opportunities to support membership expansion. Cross-sell NCVO services while ensuring financial and administrative excellence. This is an exciting opportunity for a meticulous, customer-focused professional who enjoys combining operational precision with proactive engagement. You ll be central to ensuring membership satisfaction, driving growth, and supporting NCVO s mission to strengthen and empower the civil society sector. Your background Experience in membership, customer service, sales support or subscription-based environments. Proven ability to manage high-volume administration with strong attention to detail and accuracy. Experience overseeing billing, invoicing, renewals or financial workflows. A track record of identifying growth opportunities and confidently cross-selling services. Strong CRM and data management skills, with a commitment to data integrity. Excellent communication skills and a professional, customer-focused approach. This is an opportunity to be in a vital role at the heart of an organisation that champions and strengthens civil society. You ll contribute directly to membership growth and satisfaction, making your work both commercially meaningful and purpose-driven. About the team Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members. We may close applications early if we receive a high volume of interest, so apply as soon as you can. Why join us With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! Some of NCVO s great benefits include: 25 days annual leave (pro-rata for part-time staff), increasing based on years of service five days volunteering leave (pro rata for part-time staff) enhanced pay for maternity/adoption leave generous employer pension contribution of up to 8.5% of salary. Find out more about the benefits of working at NCVO.
Job Title: Corporate Partnership Officer Location: Alton, Hampshire (flexible/remote but with weekly visits to our charity's head office inAlton, Hampshire) Hours: Up to 35 hours per week Contract: Permanent Salary: Around £30,000, depending on experience About us 7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change. Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. We've grown significantly over the past five years. But this is just the start - we want to grow our income significantly in the next three years. We have to - there are so many people who need us. We're building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We're working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team. The charity is set to build on this success and aims to continue this growth, so that wecan reach more kidneypatients and their families, providing criticalsupport at a time when it is needed now more than ever. About the role The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team. Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships,including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership. You will also work closely with the Events, Marketing & Communications teams topromote and support all opportunities to drive corporate income growth ensuring strong collaboration. Key duties will include; Managing relationships with key contacts, Delivering partnership activities such as renal unit visits or training presentations to key staff, Delivering informative annual reports, Proactively secure and onboard new partnerships within your target area. You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll beworking with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks,and contacts. The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills. The role will adapt and develop with the individual and offers huge potential for personal and career development. What we offer Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family: Flexi-time - we are flexible about start and finish times, and flexible about your location. Annual and Christmas leave - we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don't need to take this from your annual leave allowance. Pension - you'll be eligible for and auto-enrolled into a pension scheme. Health cashback plan - ability to claim back a wide variety of routine medical treatments. Employee Assistance Programme - access to a wide variety of support including counselling, health resources and advice. Learning and development - you'll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms. Kidney Care UK is a Disability Confident Committed employer. We welcome and encourage applications from disabled people, particularly those with lived experience of kidney disease. We operate a Guaranteed Interview Scheme. If you indicate in your application that you have a disability (as defined by the Equality Act 2010) and meet the essential criteria for the role, we will guarantee you an interview. Click below for more information.
Mar 03, 2026
Full time
Job Title: Corporate Partnership Officer Location: Alton, Hampshire (flexible/remote but with weekly visits to our charity's head office inAlton, Hampshire) Hours: Up to 35 hours per week Contract: Permanent Salary: Around £30,000, depending on experience About us 7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change. Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. We've grown significantly over the past five years. But this is just the start - we want to grow our income significantly in the next three years. We have to - there are so many people who need us. We're building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We're working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team. The charity is set to build on this success and aims to continue this growth, so that wecan reach more kidneypatients and their families, providing criticalsupport at a time when it is needed now more than ever. About the role The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team. Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships,including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership. You will also work closely with the Events, Marketing & Communications teams topromote and support all opportunities to drive corporate income growth ensuring strong collaboration. Key duties will include; Managing relationships with key contacts, Delivering partnership activities such as renal unit visits or training presentations to key staff, Delivering informative annual reports, Proactively secure and onboard new partnerships within your target area. You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll beworking with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks,and contacts. The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills. The role will adapt and develop with the individual and offers huge potential for personal and career development. What we offer Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family: Flexi-time - we are flexible about start and finish times, and flexible about your location. Annual and Christmas leave - we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don't need to take this from your annual leave allowance. Pension - you'll be eligible for and auto-enrolled into a pension scheme. Health cashback plan - ability to claim back a wide variety of routine medical treatments. Employee Assistance Programme - access to a wide variety of support including counselling, health resources and advice. Learning and development - you'll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms. Kidney Care UK is a Disability Confident Committed employer. We welcome and encourage applications from disabled people, particularly those with lived experience of kidney disease. We operate a Guaranteed Interview Scheme. If you indicate in your application that you have a disability (as defined by the Equality Act 2010) and meet the essential criteria for the role, we will guarantee you an interview. Click below for more information.
On behalf of the MOD, we are looking for a Project Support Officer (Inside IR35) for a contract which runs to the 26th March 2027, is a hybrid role so requires up to 3 days a week in the Corsham office The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad. This position sits in the IPLC team within Theatre Delivery satellite command (Th Del). This is a Project Support Officer role and sits within the Project Delivery Function. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Responsibilities Lead the renewals process for all IPLC services as contracts approach expiry. Engage with users to confirm requirements and maintaining ongoing communication with users to ensure timely submission of all required renewal documentation. Engage with customers and stakeholders to ensure requirements are fully understood and recorded accurately. Provide guidance on ordering and delivery processes to customers, including early engagement with suppliers where appropriate. Support the delivery phase for IPLC projects, ensuring outputs meet quality standards and delivery timelines. Produce regular reports on IPLC enquiries and deliveries for stakeholder briefings. Attend and support key stakeholder meetings with Verizon, Babcock, and Th Del; deputise for the C2 when required. Maintain key project documentation, such as Jira boards, finance trackers, the IPLC Index, and SharePoint repositories. Provide leave cover and deputise for the C2 when necessary. Where required, provide support to the IX team with business management taskings, ensuring deadlines are met and obligations the team have are fulfilled. Essential Skills Experience across project support within busy faced paced departments ideally within central government Experience across a variety of skillsets, supplier management, contract renewals, sitting in on stakeholder meetings and full administration support Stakeholder engagement at all levels across the business Strong self starter who is process driven with a proactive approach to all duties Desirable Skills Experience of supporting on business cases would be highly beneficial Experience within the MOD in a similar role would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different. Source
Mar 03, 2026
Full time
On behalf of the MOD, we are looking for a Project Support Officer (Inside IR35) for a contract which runs to the 26th March 2027, is a hybrid role so requires up to 3 days a week in the Corsham office The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad. This position sits in the IPLC team within Theatre Delivery satellite command (Th Del). This is a Project Support Officer role and sits within the Project Delivery Function. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Responsibilities Lead the renewals process for all IPLC services as contracts approach expiry. Engage with users to confirm requirements and maintaining ongoing communication with users to ensure timely submission of all required renewal documentation. Engage with customers and stakeholders to ensure requirements are fully understood and recorded accurately. Provide guidance on ordering and delivery processes to customers, including early engagement with suppliers where appropriate. Support the delivery phase for IPLC projects, ensuring outputs meet quality standards and delivery timelines. Produce regular reports on IPLC enquiries and deliveries for stakeholder briefings. Attend and support key stakeholder meetings with Verizon, Babcock, and Th Del; deputise for the C2 when required. Maintain key project documentation, such as Jira boards, finance trackers, the IPLC Index, and SharePoint repositories. Provide leave cover and deputise for the C2 when necessary. Where required, provide support to the IX team with business management taskings, ensuring deadlines are met and obligations the team have are fulfilled. Essential Skills Experience across project support within busy faced paced departments ideally within central government Experience across a variety of skillsets, supplier management, contract renewals, sitting in on stakeholder meetings and full administration support Stakeholder engagement at all levels across the business Strong self starter who is process driven with a proactive approach to all duties Desirable Skills Experience of supporting on business cases would be highly beneficial Experience within the MOD in a similar role would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different. Source
Chief Executive Paul s Place Yate, South Gloucestershire (Hybrid minimum 3 days onsite) £65,000 Full-time (35 hours per week) Permanent After 30 years of impact and with a new purpose-built Hub Paul s Place is ready for its next chapter. Following the retirement of our CEO, we are seeking an exceptional charity leader to guide us into an ambitious future expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full. About Paul s Place Paul s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society. From our fully accessible Hub in Yate, we deliver: A specialist Day Opportunity Service Evening and social programmes Short breaks Vocational skills training Step Ahead transition support Inclusive sports activities We are financially secure, with strong reserves and a diverse funding base. Our new Hub developed in collaboration with our members positions us strongly for thoughtful, sustainable growth. Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence. The Opportunity As Chief Executive, you will provide both strategic and operational leadership to a well-established, values-driven organisation. You will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth. You will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul s Place locally and nationally. This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members. Who We re Looking For We are seeking an experienced charity leader with: CEO leadership experience within the voluntary sector A strong track record in income generation and contract negotiation Experience of working constructively with Trustees to deliver strategy Strong financial oversight experience Knowledge of governance, safeguarding and regulatory compliance Experience leading organisational growth Understanding of health and social care commissioning A genuine commitment to disability inclusion and empowering disabled adults is essential. Further Information For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack. The pack provides comprehensive information about Paul s Place, our services, financial position, governance structure and ambitions for the future. We strongly encourage candidates to review it before applying. Terms Salary: £65,000 Location: Paul s Place Hub, Shire Way, Yate, Bristol BS37 8YS Hybrid working (minimum three days onsite) 28 days annual leave + bank holidays 5% matched pension contribution Closing date for applications: Thursday 2nd April 2026 Shortlisting: Wednesday 8th April 2026 Interviews: Week commencing Monday 13th April 2026 (Interviews are likely to take place on Thursday 16th April 2026 at Paul s Place Hub) Paul s
Mar 03, 2026
Full time
Chief Executive Paul s Place Yate, South Gloucestershire (Hybrid minimum 3 days onsite) £65,000 Full-time (35 hours per week) Permanent After 30 years of impact and with a new purpose-built Hub Paul s Place is ready for its next chapter. Following the retirement of our CEO, we are seeking an exceptional charity leader to guide us into an ambitious future expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full. About Paul s Place Paul s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society. From our fully accessible Hub in Yate, we deliver: A specialist Day Opportunity Service Evening and social programmes Short breaks Vocational skills training Step Ahead transition support Inclusive sports activities We are financially secure, with strong reserves and a diverse funding base. Our new Hub developed in collaboration with our members positions us strongly for thoughtful, sustainable growth. Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence. The Opportunity As Chief Executive, you will provide both strategic and operational leadership to a well-established, values-driven organisation. You will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth. You will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul s Place locally and nationally. This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members. Who We re Looking For We are seeking an experienced charity leader with: CEO leadership experience within the voluntary sector A strong track record in income generation and contract negotiation Experience of working constructively with Trustees to deliver strategy Strong financial oversight experience Knowledge of governance, safeguarding and regulatory compliance Experience leading organisational growth Understanding of health and social care commissioning A genuine commitment to disability inclusion and empowering disabled adults is essential. Further Information For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack. The pack provides comprehensive information about Paul s Place, our services, financial position, governance structure and ambitions for the future. We strongly encourage candidates to review it before applying. Terms Salary: £65,000 Location: Paul s Place Hub, Shire Way, Yate, Bristol BS37 8YS Hybrid working (minimum three days onsite) 28 days annual leave + bank holidays 5% matched pension contribution Closing date for applications: Thursday 2nd April 2026 Shortlisting: Wednesday 8th April 2026 Interviews: Week commencing Monday 13th April 2026 (Interviews are likely to take place on Thursday 16th April 2026 at Paul s Place Hub) Paul s
