About Yusen Logistics Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are seeking an experienced Resourcing Partner in Northampton to lead the design and delivery of recruitment strategies that align with our organisational goals. This role is responsible for managing the full recruitment lifecycle, ensuring processes are executed efficiently, compliantly, and to the highest standard. This role offers a hybrid working model (working remotely up to 3 days per week, subject to business requirements). What we offer Base salary of £32,287.5 per annum Car allowance of £5,000 per annum 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year? Opportunity for Unpaid Leave? Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key Responsibilities End-to-End Recruitment Lead the full recruitment journey, from campaign meetings to candidate onboarding. Use creative sourcing methods - referrals, direct outreach, and networks - to connect with diverse talent. Ensure every process is efficient, transparent, and aligned with best practice and legislation. Business Expertise & Market Intelligence Build deep knowledge of the assigned sites/Business Units, becoming a trusted advisor to managers. Share insights on hiring trends and advise stakeholders on inclusive recruitment strategies. Grow external network and stay ahead of market shifts. Diversity & Inclusion Plan, organise and deliver recruitment events (job fairs, university talks ). Implement and deliver initiatives aimed at increasing diversity and creating opportunities for candidates from underrepresented groups. Partner with stakeholders to embed inclusivity into every stage of recruitment. Continuous Improvement Use data to identify opportunities for smarter, fairer processes. Lead projects that improve compliance, efficiency, and candidate experience. Key Requirements Experience in full-cycle recruiting for different level of roles Experience in using Applicant Tracking System Experience of managing projects/initiatives. Experience in utilising various sourcing channels to drive the best results for the business (including referrals, social media and direct sourcing) Flexible and proactive approach Strong customer focus and ability to manage a wide variety of stakeholders Good stakeholder influencing skills Ability to prioritise and manage workload Excellent communication skills (written and verbal) Drive, energy, ambition and determination Computer literate on Microsoft programs PowerBI experience would be a bonus We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
Mar 03, 2026
Full time
About Yusen Logistics Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are seeking an experienced Resourcing Partner in Northampton to lead the design and delivery of recruitment strategies that align with our organisational goals. This role is responsible for managing the full recruitment lifecycle, ensuring processes are executed efficiently, compliantly, and to the highest standard. This role offers a hybrid working model (working remotely up to 3 days per week, subject to business requirements). What we offer Base salary of £32,287.5 per annum Car allowance of £5,000 per annum 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year? Opportunity for Unpaid Leave? Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key Responsibilities End-to-End Recruitment Lead the full recruitment journey, from campaign meetings to candidate onboarding. Use creative sourcing methods - referrals, direct outreach, and networks - to connect with diverse talent. Ensure every process is efficient, transparent, and aligned with best practice and legislation. Business Expertise & Market Intelligence Build deep knowledge of the assigned sites/Business Units, becoming a trusted advisor to managers. Share insights on hiring trends and advise stakeholders on inclusive recruitment strategies. Grow external network and stay ahead of market shifts. Diversity & Inclusion Plan, organise and deliver recruitment events (job fairs, university talks ). Implement and deliver initiatives aimed at increasing diversity and creating opportunities for candidates from underrepresented groups. Partner with stakeholders to embed inclusivity into every stage of recruitment. Continuous Improvement Use data to identify opportunities for smarter, fairer processes. Lead projects that improve compliance, efficiency, and candidate experience. Key Requirements Experience in full-cycle recruiting for different level of roles Experience in using Applicant Tracking System Experience of managing projects/initiatives. Experience in utilising various sourcing channels to drive the best results for the business (including referrals, social media and direct sourcing) Flexible and proactive approach Strong customer focus and ability to manage a wide variety of stakeholders Good stakeholder influencing skills Ability to prioritise and manage workload Excellent communication skills (written and verbal) Drive, energy, ambition and determination Computer literate on Microsoft programs PowerBI experience would be a bonus We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
? Housing Allocations Officer Windsor & Maidenhead (Hybrid Working Available) Contract Opportunity The Royal Borough of Windsor and Maidenhead is seeking an experienced Housing Allocations Officer to support the delivery of a fair, transparent and legally compliant allocations service. This is an excellent opportunity to join a high-performing Local Authority team and play a key role in ensuring homes are allocated in line with statutory requirements and local policy. Key Responsibilities: Managing and assessing applications to the Housing Register Applying banding decisions in line with Part 6 of the Housing Act 1996 Administering Choice Based Lettings (CBL) Making nominations to Registered Providers Providing clear written decisions and responding to enquiries Liaising with internal departments and external partners Requirements: Proven experience within a Local Authority Allocations service Strong knowledge of Part 6 Housing Act 1996 Experience working with Housing Registers and CBL systems Ability to interpret and apply Allocations Policies Strong written communication skills Rate: Competitive and flexible depending on experience.
Mar 03, 2026
Seasonal
? Housing Allocations Officer Windsor & Maidenhead (Hybrid Working Available) Contract Opportunity The Royal Borough of Windsor and Maidenhead is seeking an experienced Housing Allocations Officer to support the delivery of a fair, transparent and legally compliant allocations service. This is an excellent opportunity to join a high-performing Local Authority team and play a key role in ensuring homes are allocated in line with statutory requirements and local policy. Key Responsibilities: Managing and assessing applications to the Housing Register Applying banding decisions in line with Part 6 of the Housing Act 1996 Administering Choice Based Lettings (CBL) Making nominations to Registered Providers Providing clear written decisions and responding to enquiries Liaising with internal departments and external partners Requirements: Proven experience within a Local Authority Allocations service Strong knowledge of Part 6 Housing Act 1996 Experience working with Housing Registers and CBL systems Ability to interpret and apply Allocations Policies Strong written communication skills Rate: Competitive and flexible depending on experience.
Head - New Homes Accelerator Programme Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 03, 2026
Full time
Head - New Homes Accelerator Programme Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan. About the role This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan. Role specifics As Head of Services, you'll share responsibility for leading Shelter Scotland's Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You'll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You'll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director. About Shelter Scotland Shelter Scotland is Scotland's national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland's housing and homelessness sector by offering a broad range of training courses. Home is a human right. It's our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 03, 2026
Full time
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan. About the role This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan. Role specifics As Head of Services, you'll share responsibility for leading Shelter Scotland's Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You'll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You'll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director. About Shelter Scotland Shelter Scotland is Scotland's national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland's housing and homelessness sector by offering a broad range of training courses. Home is a human right. It's our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Mar 03, 2026
Full time
Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role Hybrid - Based from one of our regional offices (Leeds, Liverpool, Newcastle, or Doncaster) with regular travel We're expanding our internal Talent Acquisition team and are looking for an experienced, proactive Talent Acquisition Partner to join us at this exciting time. This is a key role in shaping how we attract, engage, and hire great people across our regions , ensuring our workforce is ready to deliver our ambitious plans. Reporting to the Head of Talent Acquisition, you'll be the go to expert for all things recruitment across your aligned regions. You'll work closely with the HR Managers and hiring managers to deliver a first class, end to end recruitment service, driving quality, efficiency, and inclusion at every stage. This is a truly hands on and outward facing role, you'll be out in the business, connecting with hiring managers, visiting offices, building local talent pipelines, and representing Keepmoat within the wider housebuilding and construction communities. What You'll Do: Partner with the HR Managers and hiring teams to forecast talent needs and deliver proactive recruitment support. Manage end to end hiring for experienced, specialist, and business critical roles. Use creative sourcing techniques (LinkedIn, networking, referrals) to attract and engage top talent. Coach and support hiring managers on inclusive recruitment and best practice. Lead and develop a Talent Acquisition Advisor, guiding their day to day delivery. Maintain strong pipelines to reduce time to hire and increase quality of hire. Build Keepmoat's employer brand through great candidate experiences and local market presence. Collaborate with agencies on exceptional hires, ensuring value and compliance with the PSL. Why Join Keepmoat? We recognise that when our people grow, we do too. You'll find opportunities to develop, lead, and make a real impact, all within a collaborative, supportive environment. We offer: Competitive salary + car or car allowance Agile hybrid working 25 days' holiday + bank holidays (option to buy up to 5 more) Private healthcare, discounts, and volunteer days Join a business where your expertise will shape our growth, and where your partnerships will help build the communities of tomorrow. To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience You're an experienced recruiter with a proactive, partnership led approach. You thrive in a fast paced, multi site environment and enjoy building strong relationships at all levels. You'll bring: Proven experience managing end to end recruitment processes. Expertise in direct sourcing and proactive talent engagement. Strong stakeholder management and communication skills. Experience with ATS platforms and recruitment tools (e.g. LinkedIn Recruiter). Confidence advising, coaching, and influencing hiring decisions. Ideally experience in housebuilding, construction, or property development. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference: KMH/CN/1974 Hours: 37.5 hours per week, Monday to Friday Location: Leeds Employer: Keepmoat Homes, Central Services Job type: Permanent, Full Time Closing date: 28/03/2026
Mar 03, 2026
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role Hybrid - Based from one of our regional offices (Leeds, Liverpool, Newcastle, or Doncaster) with regular travel We're expanding our internal Talent Acquisition team and are looking for an experienced, proactive Talent Acquisition Partner to join us at this exciting time. This is a key role in shaping how we attract, engage, and hire great people across our regions , ensuring our workforce is ready to deliver our ambitious plans. Reporting to the Head of Talent Acquisition, you'll be the go to expert for all things recruitment across your aligned regions. You'll work closely with the HR Managers and hiring managers to deliver a first class, end to end recruitment service, driving quality, efficiency, and inclusion at every stage. This is a truly hands on and outward facing role, you'll be out in the business, connecting with hiring managers, visiting offices, building local talent pipelines, and representing Keepmoat within the wider housebuilding and construction communities. What You'll Do: Partner with the HR Managers and hiring teams to forecast talent needs and deliver proactive recruitment support. Manage end to end hiring for experienced, specialist, and business critical roles. Use creative sourcing techniques (LinkedIn, networking, referrals) to attract and engage top talent. Coach and support hiring managers on inclusive recruitment and best practice. Lead and develop a Talent Acquisition Advisor, guiding their day to day delivery. Maintain strong pipelines to reduce time to hire and increase quality of hire. Build Keepmoat's employer brand through great candidate experiences and local market presence. Collaborate with agencies on exceptional hires, ensuring value and compliance with the PSL. Why Join Keepmoat? We recognise that when our people grow, we do too. You'll find opportunities to develop, lead, and make a real impact, all within a collaborative, supportive environment. We offer: Competitive salary + car or car allowance Agile hybrid working 25 days' holiday + bank holidays (option to buy up to 5 more) Private healthcare, discounts, and volunteer days Join a business where your expertise will shape our growth, and where your partnerships will help build the communities of tomorrow. To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience You're an experienced recruiter with a proactive, partnership led approach. You thrive in a fast paced, multi site environment and enjoy building strong relationships at all levels. You'll bring: Proven experience managing end to end recruitment processes. Expertise in direct sourcing and proactive talent engagement. Strong stakeholder management and communication skills. Experience with ATS platforms and recruitment tools (e.g. LinkedIn Recruiter). Confidence advising, coaching, and influencing hiring decisions. Ideally experience in housebuilding, construction, or property development. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference: KMH/CN/1974 Hours: 37.5 hours per week, Monday to Friday Location: Leeds Employer: Keepmoat Homes, Central Services Job type: Permanent, Full Time Closing date: 28/03/2026
We are seeking a Compliance Manager for Electrical and Lifts to oversee compliance and safety standards for electrical and lift services within the property department of a Housing Provider. This permanent role is based in West London and requires a professional with a strong understanding of regulatory requirements and technical expertise. Client Details Our client are a resident focused Housing provider based in West London with a great set of values and ready to move things forward across key areas of Compliance. Description As the Compliance Manager for Electrical and Lifts, you will: Be the named responsible person for your service areas, making sure we remain compliant and meet our regulatory and legislative responsibilities Develop technical guidance, training, and support for your service areas, and risk management for colleagues across the business Manage external consultants, contractors, and specialists, making sure work is delivered in budget and on time Analyse feedback to make sure work is carried out in accordance with agreed service standards, legislation, and contract documents Escalate, investigate, and resolve examples of non-compliance, working collaboratively across the business and with external teams Support the Head of Property Compliance in identifying, assessing, and governing landlord compliance risk Carry out quality control inspections, both directly and with specialist consultants Chair contractor performance meetings and monitor performance against KPIs, developing improvement plans as needed Work with the Head of Compliance and performance team to ensure the integrity of data Confidently present performance data at all levels of the organisation and to external regulatory bodies Provide a lead technical role for all investment and development projects Support procurement and the commissioning of contracts by developing performance specifications and service standards Keep up to date with legislative and regulatory changes and codes of practice, introducing measures so we remain compliant Be accountable for accurate forecasting, management, and control of the annual budget Be a great team player and keep doing what it takes to keep the business moving forward Champion resident safety and engagement, ensuring that communication around electrical and lift works is clear, timely, and accessible Drive innovation and continuous improvement, identifying opportunities to enhance service delivery through new technologies or smarter working practices Ensure robust incident management, including root cause analysis and lessons learned following any electrical or lift-related safety events Manage other smaller compliance related work streams such as lighting protection and automatic gate servicing Profile The successful Compliance Manager for Electrical and Lifts should have: Working in a similar role, successfully managing compliance risk in social housing Electrical and lifting legislation and regulatory requirements, including basic lift safety Using data intelligently to drive better business performance, whilst understanding the potential risks and impact of decisions Analysing compliance performance and engaging with other teams to deliver remedial actions and high levels of customer satisfaction City & Guilds/NVQ 3 in Electrical Discipline AM2 C&G IEE Wiring Regulation 18th Edition Evidence of continuous professional development The ability to regularly be in West London as part of their hybrid working policy Job Offer On offer for the successful Compliance Manager for Electrical and Lifts is a: Competitive salary Comprehensive pension scheme Generous company benefits and perks
Mar 03, 2026
Full time
We are seeking a Compliance Manager for Electrical and Lifts to oversee compliance and safety standards for electrical and lift services within the property department of a Housing Provider. This permanent role is based in West London and requires a professional with a strong understanding of regulatory requirements and technical expertise. Client Details Our client are a resident focused Housing provider based in West London with a great set of values and ready to move things forward across key areas of Compliance. Description As the Compliance Manager for Electrical and Lifts, you will: Be the named responsible person for your service areas, making sure we remain compliant and meet our regulatory and legislative responsibilities Develop technical guidance, training, and support for your service areas, and risk management for colleagues across the business Manage external consultants, contractors, and specialists, making sure work is delivered in budget and on time Analyse feedback to make sure work is carried out in accordance with agreed service standards, legislation, and contract documents Escalate, investigate, and resolve examples of non-compliance, working collaboratively across the business and with external teams Support the Head of Property Compliance in identifying, assessing, and governing landlord compliance risk Carry out quality control inspections, both directly and with specialist consultants Chair contractor performance meetings and monitor performance against KPIs, developing improvement plans as needed Work with the Head of Compliance and performance team to ensure the integrity of data Confidently present performance data at all levels of the organisation and to external regulatory bodies Provide a lead technical role for all investment and development projects Support procurement and the commissioning of contracts by developing performance specifications and service standards Keep up to date with legislative and regulatory changes and codes of practice, introducing measures so we remain compliant Be accountable for accurate forecasting, management, and control of the annual budget Be a great team player and keep doing what it takes to keep the business moving forward Champion resident safety and engagement, ensuring that communication around electrical and lift works is clear, timely, and accessible Drive innovation and continuous improvement, identifying opportunities to enhance service delivery through new technologies or smarter working practices Ensure robust incident management, including root cause analysis and lessons learned following any electrical or lift-related safety events Manage other smaller compliance related work streams such as lighting protection and automatic gate servicing Profile The successful Compliance Manager for Electrical and Lifts should have: Working in a similar role, successfully managing compliance risk in social housing Electrical and lifting legislation and regulatory requirements, including basic lift safety Using data intelligently to drive better business performance, whilst understanding the potential risks and impact of decisions Analysing compliance performance and engaging with other teams to deliver remedial actions and high levels of customer satisfaction City & Guilds/NVQ 3 in Electrical Discipline AM2 C&G IEE Wiring Regulation 18th Edition Evidence of continuous professional development The ability to regularly be in West London as part of their hybrid working policy Job Offer On offer for the successful Compliance Manager for Electrical and Lifts is a: Competitive salary Comprehensive pension scheme Generous company benefits and perks
Commercialisation Managing Director 6 month contract London hybrid Inside ir35 We serve the financial needs of large corporate and institutional clients (generally more than £100m turnover) from our bases in the UK, USA and Europe that support our ability to Help Britain Prosper. Our purpose-led, disciplined growth strategy builds on our expertise in transaction banking, debt financing and risk management. Corporate and Institutional Banking's strategy is to deepen client relationships by bringing the breadth of solutions and products from across the Group to benefit our clients. We are investing in our core product infrastructure and client servicing capabilities to support our growth ambitions, as well as taking a leadership role in key purpose-aligned ambitions such as net zero transition, housing and regional regeneration. This role sits within Client Solutions Group (CSG). We are embarking on a multi year transformation to implement our Global Operating Model and deliver our growth ambitions. This includes redesigning how our global coverage and product teams organise around clients, improving how we generate, win and scale opportunities globally, and ensuring our colleagues and capabilities are fully mobilised behind our growth plan. As a Commercialisation MD, you will be responsible for helping the Executives across CSG mobilise for our growth plan. Key responsibilities include :- Global Operating Model Strategy & Design Lead the strategic design and refinement of CIB's Global Operating Model. Growth Mobilisation Translate ambitions into actionable commercial plans. Implementation & Mobilisation Build a multi year roadmap to implement the global operating model and drive mobilisation squads. Growth Enablement Assess readiness including hiring needs and skills development for 2027. Performance & Commercial Execution Oversee KPIs measuring commercial effectiveness and tracking delivery. Stakeholder Leadership Influence senior executives What you'll need We are looking for a leader that has a passion for growing business performance. Specifically, we're looking for: Excellent understanding of the CIB business, markets we operate in and the clients we serve Strong leadership skills with ability to influence at all levels of the organisation Strategic thinker with ability to challenge and drive fundamental changes through influence and building trust Understanding and implementing new ways of working within a demanding business environment with competing priorities And any experience of these would be really useful Understanding of the current infrastructure and systems used across CIB External networks providing insight into industry developments If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 03, 2026
Contractor
Commercialisation Managing Director 6 month contract London hybrid Inside ir35 We serve the financial needs of large corporate and institutional clients (generally more than £100m turnover) from our bases in the UK, USA and Europe that support our ability to Help Britain Prosper. Our purpose-led, disciplined growth strategy builds on our expertise in transaction banking, debt financing and risk management. Corporate and Institutional Banking's strategy is to deepen client relationships by bringing the breadth of solutions and products from across the Group to benefit our clients. We are investing in our core product infrastructure and client servicing capabilities to support our growth ambitions, as well as taking a leadership role in key purpose-aligned ambitions such as net zero transition, housing and regional regeneration. This role sits within Client Solutions Group (CSG). We are embarking on a multi year transformation to implement our Global Operating Model and deliver our growth ambitions. This includes redesigning how our global coverage and product teams organise around clients, improving how we generate, win and scale opportunities globally, and ensuring our colleagues and capabilities are fully mobilised behind our growth plan. As a Commercialisation MD, you will be responsible for helping the Executives across CSG mobilise for our growth plan. Key responsibilities include :- Global Operating Model Strategy & Design Lead the strategic design and refinement of CIB's Global Operating Model. Growth Mobilisation Translate ambitions into actionable commercial plans. Implementation & Mobilisation Build a multi year roadmap to implement the global operating model and drive mobilisation squads. Growth Enablement Assess readiness including hiring needs and skills development for 2027. Performance & Commercial Execution Oversee KPIs measuring commercial effectiveness and tracking delivery. Stakeholder Leadership Influence senior executives What you'll need We are looking for a leader that has a passion for growing business performance. Specifically, we're looking for: Excellent understanding of the CIB business, markets we operate in and the clients we serve Strong leadership skills with ability to influence at all levels of the organisation Strategic thinker with ability to challenge and drive fundamental changes through influence and building trust Understanding and implementing new ways of working within a demanding business environment with competing priorities And any experience of these would be really useful Understanding of the current infrastructure and systems used across CIB External networks providing insight into industry developments If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Spencer Clarke Group are seeking a Housing Options Officer for a Local Authority Client in Berkshire. In this role you will provide housing advice, prevent homelessness, and support the delivery of affordable housing outcomes by working with residents, partners, and legal teams. Duties: Provide housing advice and assess homelessness applications to prevent and relieve homelessness Manage a caseload and make decisions on temporary accommodation placements Investigate landlord and tenant disputes, including illegal eviction and harassment cases Support affordable housing delivery through S106 agreements, working with legal and internal teams Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in Housing Options, Housing Needs, or Local Authority Lettings environments Handling complex and sensitive cases, including vulnerable or stressed customers Knowledge of housing law, homelessness legislation, and government policy Working collaboratively with internal teams, external partners, and legal professionals What's on offer: Salary: £19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK
Mar 03, 2026
Contractor
Spencer Clarke Group are seeking a Housing Options Officer for a Local Authority Client in Berkshire. In this role you will provide housing advice, prevent homelessness, and support the delivery of affordable housing outcomes by working with residents, partners, and legal teams. Duties: Provide housing advice and assess homelessness applications to prevent and relieve homelessness Manage a caseload and make decisions on temporary accommodation placements Investigate landlord and tenant disputes, including illegal eviction and harassment cases Support affordable housing delivery through S106 agreements, working with legal and internal teams Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in Housing Options, Housing Needs, or Local Authority Lettings environments Handling complex and sensitive cases, including vulnerable or stressed customers Knowledge of housing law, homelessness legislation, and government policy Working collaboratively with internal teams, external partners, and legal professionals What's on offer: Salary: £19ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK
Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer-focused property management service to ex-Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day-to-day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. Monitor the operation of Health & Safety systems, especially in relation to: Repairs and Planned Maintenance activities Fire and Water Supply Safety Gas and Electrical Safety Lifts and lifting equipment. Asbestos management Estate Management functions Accident and Incident Reporting Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 03, 2026
Contractor
Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer-focused property management service to ex-Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day-to-day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. Monitor the operation of Health & Safety systems, especially in relation to: Repairs and Planned Maintenance activities Fire and Water Supply Safety Gas and Electrical Safety Lifts and lifting equipment. Asbestos management Estate Management functions Accident and Incident Reporting Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Due to exciting growth plans Auxesia Homes are looking for a new Acquisition and Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Client Details Auxesia Homes is a Registered Provider of affordable homes, regulated by the Regulator of Social Housing. We provide affordable good-quality homes for those who serve our country and communities in collaboration with our housebuilder partners. We believe that those who serve our country and community deserve to be given highest priority when searching for their forever home. We pride ourselves in providing good quality. safe. energy-efficient home, to buy or rent in a place that they want to live. Our objective is to achieve and retain a leading position in our industry by providing quality homes at affordable prices as recognised by our customers, competitors and those who have a stake in our future success. Now due to exciting growth plans we are looking for a new Acquisition & Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Description Acquisition & Disposal Project Manager for affordable housing schemes across the North West, Yorkshire and Midlands. Largely based from home with some travel required to the head office in Knutsford and schemes within their regions. Manage the end-to-end acquisition of affordable housing projects, ensuring delivery against agreed targets, timelines, and budgets. Undertake detailed underwriting of investment opportunities, viability assessments, and risk analysis for proposed acquisitions. Undertake due diligence and coordinate legal, financial, and technical assessments to support acquisition viability. Point of contact for local authorities, developers, and planning consultants to ensure compliance with planning obligations, grant funding (e.g. Homes England), and regulatory standards. Maintain relationships with internal teams: legal, finance, and technical teams to ensure smooth project delivery. Input into monitoring project timelines, budgets, and performance against key milestones. Maintain accurate records and prepare reports for internal governance and board approval. Profile Proven experience in affordable housing acquisition and project delivery within a registered provider, fund, or development environment. Strong project management skills and ability to manage multiple schemes simultaneously. Strong underwriting capability, with the ability to interrogate financial models and appraisals. Solid knowledge of S106 agreements, housing development processes, affordable tenure structuring, and Homes England funding requirements. Demonstrates a strong attention to detail, particularly in contract review, financial modelling, and reporting Excellent communication, negotiation, and stakeholder management abilities. Experience working within or alongside a registered provider or housing association. Familiarity with development appraisal tools (e.g., ProVal or Excel-based models). Familiarity with Homes England programmes and compliance requirements. Strong report-writing and presentation skills, particularly for investment or board-level audiences. Job Offer Potential total earnings of £66,000 Base salary of £50 - 55,000 Car allowance of £6,000 Mileage travel 45p/mile Bonus performance circa £5,000 Employer matched pension scheme of 8% 25 days annual leave + bank holidays Home and flexible working BUPA private medical cover
Mar 03, 2026
Full time
Due to exciting growth plans Auxesia Homes are looking for a new Acquisition and Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Client Details Auxesia Homes is a Registered Provider of affordable homes, regulated by the Regulator of Social Housing. We provide affordable good-quality homes for those who serve our country and communities in collaboration with our housebuilder partners. We believe that those who serve our country and community deserve to be given highest priority when searching for their forever home. We pride ourselves in providing good quality. safe. energy-efficient home, to buy or rent in a place that they want to live. Our objective is to achieve and retain a leading position in our industry by providing quality homes at affordable prices as recognised by our customers, competitors and those who have a stake in our future success. Now due to exciting growth plans we are looking for a new Acquisition & Disposal Project Manager to oversee the pre-construction of their new build residential developments across the North West, Yorkshire and Midlands. It is a remote based role with travel to relevant schemes when required. Description Acquisition & Disposal Project Manager for affordable housing schemes across the North West, Yorkshire and Midlands. Largely based from home with some travel required to the head office in Knutsford and schemes within their regions. Manage the end-to-end acquisition of affordable housing projects, ensuring delivery against agreed targets, timelines, and budgets. Undertake detailed underwriting of investment opportunities, viability assessments, and risk analysis for proposed acquisitions. Undertake due diligence and coordinate legal, financial, and technical assessments to support acquisition viability. Point of contact for local authorities, developers, and planning consultants to ensure compliance with planning obligations, grant funding (e.g. Homes England), and regulatory standards. Maintain relationships with internal teams: legal, finance, and technical teams to ensure smooth project delivery. Input into monitoring project timelines, budgets, and performance against key milestones. Maintain accurate records and prepare reports for internal governance and board approval. Profile Proven experience in affordable housing acquisition and project delivery within a registered provider, fund, or development environment. Strong project management skills and ability to manage multiple schemes simultaneously. Strong underwriting capability, with the ability to interrogate financial models and appraisals. Solid knowledge of S106 agreements, housing development processes, affordable tenure structuring, and Homes England funding requirements. Demonstrates a strong attention to detail, particularly in contract review, financial modelling, and reporting Excellent communication, negotiation, and stakeholder management abilities. Experience working within or alongside a registered provider or housing association. Familiarity with development appraisal tools (e.g., ProVal or Excel-based models). Familiarity with Homes England programmes and compliance requirements. Strong report-writing and presentation skills, particularly for investment or board-level audiences. Job Offer Potential total earnings of £66,000 Base salary of £50 - 55,000 Car allowance of £6,000 Mileage travel 45p/mile Bonus performance circa £5,000 Employer matched pension scheme of 8% 25 days annual leave + bank holidays Home and flexible working BUPA private medical cover
Job Title: Interim Head of Property Management Client: Southern Housing Contract: Interim - 12 Months Location: Hybrid (London / Kent) Rate: £52.58 per hour Umbrella (Inside IR35) Hours: Full-time Role Summary We are seeking an experienced Interim Head of Property Management to lead property services across a large housing portfolio. You will be responsible for strategic leadership, operational delivery, compliance, contractor management, and service performance across repairs, planned works, and asset management. This is a senior leadership role working closely with Executive teams, Housing Operations, Asset Management, and external partners to ensure safe, compliant, and high-quality property services. Key Responsibilities Lead and manage property management, repairs, planned maintenance, and compliance services Ensure statutory compliance (building safety, fire, gas, electrical, H&S) Oversee contractors, procurement frameworks, and service performance Manage budgets, financial controls, and value-for-money initiatives Drive service improvement, transformation, and performance KPIs Lead senior managers and multidisciplinary teams Engage with stakeholders, residents, regulators, and executive leadership Essential Experience & Skills Senior leadership experience in housing property services or asset management Strong knowledge of compliance and building safety legislation Experience managing large housing portfolios (HA, council, ALMO) Contractor and commercial management expertise Strategic leadership and financial management skills Excellent stakeholder and executive-level communication Key Keywords (ATS) Property Management, Housing, Asset Management, Repairs, Planned Maintenance, Compliance, Building Safety, Contractor Management, Procurement, Budget Management, Senior Leadership, Housing Association, Local Authority, Interim, Inside IR35, Umbrella.
Mar 03, 2026
Seasonal
Job Title: Interim Head of Property Management Client: Southern Housing Contract: Interim - 12 Months Location: Hybrid (London / Kent) Rate: £52.58 per hour Umbrella (Inside IR35) Hours: Full-time Role Summary We are seeking an experienced Interim Head of Property Management to lead property services across a large housing portfolio. You will be responsible for strategic leadership, operational delivery, compliance, contractor management, and service performance across repairs, planned works, and asset management. This is a senior leadership role working closely with Executive teams, Housing Operations, Asset Management, and external partners to ensure safe, compliant, and high-quality property services. Key Responsibilities Lead and manage property management, repairs, planned maintenance, and compliance services Ensure statutory compliance (building safety, fire, gas, electrical, H&S) Oversee contractors, procurement frameworks, and service performance Manage budgets, financial controls, and value-for-money initiatives Drive service improvement, transformation, and performance KPIs Lead senior managers and multidisciplinary teams Engage with stakeholders, residents, regulators, and executive leadership Essential Experience & Skills Senior leadership experience in housing property services or asset management Strong knowledge of compliance and building safety legislation Experience managing large housing portfolios (HA, council, ALMO) Contractor and commercial management expertise Strategic leadership and financial management skills Excellent stakeholder and executive-level communication Key Keywords (ATS) Property Management, Housing, Asset Management, Repairs, Planned Maintenance, Compliance, Building Safety, Contractor Management, Procurement, Budget Management, Senior Leadership, Housing Association, Local Authority, Interim, Inside IR35, Umbrella.
Home & Flexible Working Excellent Company Benefits About Our Client Willow Tree Housing Partnership is a forward thinking housing provider based in Somerset and Devon providing affordable housing for their local communities. This role is a key leadership position for the organisation and reports directly into the CEO. CEO, Donna Johnson says "As we enter a new phase of our evolution, our focus is clear, to deliver more and for the benefit of the people that we provide services to both now and in the future. Our vision remains to Deliver & Grow. Our priorities for the next three years will be centred around four key areas: People - this includes our current and future tenants, our colleagues and all of the partners we work with in collaboration as a smaller enterprise across the South West. Property - we will work to ensure we maintain and invest in the homes we own and manage, keeping them safe, and also working to improve their fabric to deliver more sustainable homes for the future. Place - we want people to enjoy where they live and for the new homes we build to be where people can access services and benefit from green spaces as much as possible. Planet - we aim to be an organisation that puts sustainability at the heart of what we do, whether that is in the building of new homes, retrofitting existing ones, or limiting our impact on the biodiversity that is so important in supporting the efforts being made to manage climate change". Job Description Head of Assets & Property Services for Willow Tree's Housing stock across Devon and Somerset, largely based from home. Line management of Property Services Manager and Safety Team Leader, with a wider team of surveyors and support staff within the structure. Lead on the implementation of the Asset Management Strategy, being accountable and responsible for establishing, implementing, reviewing and revising plans which translate strategy and priorities into delivery. Plan, procure, and deliver high-quality programs of planned works (cyclical and major repairs) within time, legal, and financial constraints, ensuring customer consultation. Oversee an effective responsive maintenance service that delivers customer focused outcomes, providing appropriate technical advice and support on repairs and maintenance to other teams. Oversee high-quality health and safety servicing works, such as fire systems, lift systems, legionella, asbestos management, electrical testing, and tree management. Maximising opportunities for meaningful engagement with tenants to enable and embed high quality and accountable housing asset services. To ensure an understanding of emerging themes and trends or changes to legislation or regulation within Housing. As a key member of the leadership team contribute to the delivery of the Corporate Strategy and the WTHP ethos of deliver and grow. The Successful Applicant Proven track record in a leadership role within the housing property sector Experience delivering planned works, cyclical maintenance, compliance and H&S servicing programs Thorough understanding of housing regulations Excellent commercial acumen and budget management Relevant construction qualification or professional memberships e.g. HND Construction, Building Surveyor Degree, RICS, CIH Level 4 What's on Offer £70,000 per annum salary £1,239 Essential car user allowance per annum plus mileage as per HMRC rates Flexible working and majority home based role Pension - WTHP match up to a maximum of 8.3% of contributions paid by employee 25 days A/L, rising up to 28 days, plus Bank holidays Additional day off for birthday Discretionary additional day off between Christmas and New Year Well being £100 fund paid to employee every financial year to spend on whatever enhances their wellbeing (receipt needed)
Mar 02, 2026
Full time
Home & Flexible Working Excellent Company Benefits About Our Client Willow Tree Housing Partnership is a forward thinking housing provider based in Somerset and Devon providing affordable housing for their local communities. This role is a key leadership position for the organisation and reports directly into the CEO. CEO, Donna Johnson says "As we enter a new phase of our evolution, our focus is clear, to deliver more and for the benefit of the people that we provide services to both now and in the future. Our vision remains to Deliver & Grow. Our priorities for the next three years will be centred around four key areas: People - this includes our current and future tenants, our colleagues and all of the partners we work with in collaboration as a smaller enterprise across the South West. Property - we will work to ensure we maintain and invest in the homes we own and manage, keeping them safe, and also working to improve their fabric to deliver more sustainable homes for the future. Place - we want people to enjoy where they live and for the new homes we build to be where people can access services and benefit from green spaces as much as possible. Planet - we aim to be an organisation that puts sustainability at the heart of what we do, whether that is in the building of new homes, retrofitting existing ones, or limiting our impact on the biodiversity that is so important in supporting the efforts being made to manage climate change". Job Description Head of Assets & Property Services for Willow Tree's Housing stock across Devon and Somerset, largely based from home. Line management of Property Services Manager and Safety Team Leader, with a wider team of surveyors and support staff within the structure. Lead on the implementation of the Asset Management Strategy, being accountable and responsible for establishing, implementing, reviewing and revising plans which translate strategy and priorities into delivery. Plan, procure, and deliver high-quality programs of planned works (cyclical and major repairs) within time, legal, and financial constraints, ensuring customer consultation. Oversee an effective responsive maintenance service that delivers customer focused outcomes, providing appropriate technical advice and support on repairs and maintenance to other teams. Oversee high-quality health and safety servicing works, such as fire systems, lift systems, legionella, asbestos management, electrical testing, and tree management. Maximising opportunities for meaningful engagement with tenants to enable and embed high quality and accountable housing asset services. To ensure an understanding of emerging themes and trends or changes to legislation or regulation within Housing. As a key member of the leadership team contribute to the delivery of the Corporate Strategy and the WTHP ethos of deliver and grow. The Successful Applicant Proven track record in a leadership role within the housing property sector Experience delivering planned works, cyclical maintenance, compliance and H&S servicing programs Thorough understanding of housing regulations Excellent commercial acumen and budget management Relevant construction qualification or professional memberships e.g. HND Construction, Building Surveyor Degree, RICS, CIH Level 4 What's on Offer £70,000 per annum salary £1,239 Essential car user allowance per annum plus mileage as per HMRC rates Flexible working and majority home based role Pension - WTHP match up to a maximum of 8.3% of contributions paid by employee 25 days A/L, rising up to 28 days, plus Bank holidays Additional day off for birthday Discretionary additional day off between Christmas and New Year Well being £100 fund paid to employee every financial year to spend on whatever enhances their wellbeing (receipt needed)
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4412 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Penrith Location Penrith, United Kingdom Posted on 12 January, 2026
Mar 02, 2026
Full time
# Head of Customer Care Job Introduction Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five star homeowner experience from the moment our customers receive their keys.This is a senior leadership role with real influence. You'll set the standard for customer excellence across your region, lead and develop a high performing team, and work collaboratively with colleagues across Build, Sales, and Technical to ensure every homeowner feels supported, valued, and confident in their new home. What you'll be doing Leading our customer-first culture by acting as an ambassador for the Gleeson brand, values, and commitment to quality. Driving five star customer service through inspirational leadership, coaching, and development of the regional customer care team. Ensuring consistent, high-quality service delivery with clear action plans, KPIs, and performance standards across defect management, NHQC/NHBC requirements, and SLAs. Monitoring customer satisfaction and implementing improvement initiatives that enhance the homeowner experience and support strong HBF survey results. Overseeing post-completion operations to ensure defects are resolved promptly, professionally, and in line with warranty and quality standards. Collaborating with internal teams to deliver a seamless handover and post-completion journey for every homeowner. Managing contractor and supplier relationships to ensure timely and effective resolution of customer issues. Reporting on performance through KPIs, trends, and root cause analysis, contributing to regional strategy and continuous improvement. Championing innovation in customer care processes, systems, and communication. Supporting training and development for Technicians, CRAs, and CRMs to ensure a consistent, high-quality approach across all regions. Ensuring compliance with GDPR, Health & Safety, Environmental, and Corporate Responsibility policies. What you'll bring Essential Leadership experience in customer care or service delivery, ideally within housebuilding or residential construction. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practice. Outstanding communication skills with the ability to handle challenging conversations and resolve issues effectively. Proven ability to develop high-performing teams and foster a culture of accountability, empathy, and continuous improvement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Collaborative mindset with experience working cross-functionally. Data-driven approach to performance management and service improvement. Proficiency in customer care systems, CRM platforms, and Microsoft Office. Full UK driving licence and willingness to travel across the region. Desirable Experience implementing customer care or CRM systems Knowledge of regional housing markets Relevant professional qualifications A passion for delivering exceptional customer experiencesYou'll be part of a business with a clear purpose: Building Homes. Changing Lives. As a senior leader, you'll shape how our customers experience their new home and play a key role in driving our five star culture forward. You'll work with passionate colleagues, enjoy the autonomy to make meaningful improvements, and contribute to a brand built on quality, integrity, and care.The following content displays a map of the job's location. OpenStreetMap contributors Head of Customer Care Salary Excellent Salary and Benefits Package Job Reference gleeson/TP/60871/4412 Contract Type Full Time Closing Date No expiry date Job Category Customer Care Regional Office Penrith Location Penrith, United Kingdom Posted on 12 January, 2026
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.
Mar 02, 2026
Full time
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.
Head of Operations Widnes, Cheshire Full-Time Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial - what's needed now is a senior operational leader who can strip back, rebuild and future-proof operations without disrupting momentum. You will operate as a standalone operational silo, Initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo - it's about doing the extraordinary. Key Objectives (12-24 month horizon) Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down What You'll Be Accountable For Operational Leadership End-to-end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams Production & Supply Chain Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role) Logistics, Customs & Compliance Full responsibility for import/export operations and international delivery systems Customs documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance Systems & Process Improvement Strip back legacy processes and rebuild scalable, joined-up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks This is a hands-on leadership role - you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is: Humble, hungry and smart - no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible Experience & Capability Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial) You won't be fazed by complexity, ambiguity or hard work - you'll thrive on it. What's on Offer £80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On-site parking Autonomy, influence and genuine board-level exposure The opportunity to architect operations in a business with serious growth ambition Working Pattern Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands
Mar 02, 2026
Full time
Head of Operations Widnes, Cheshire Full-Time Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial - what's needed now is a senior operational leader who can strip back, rebuild and future-proof operations without disrupting momentum. You will operate as a standalone operational silo, Initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo - it's about doing the extraordinary. Key Objectives (12-24 month horizon) Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down What You'll Be Accountable For Operational Leadership End-to-end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams Production & Supply Chain Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role) Logistics, Customs & Compliance Full responsibility for import/export operations and international delivery systems Customs documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance Systems & Process Improvement Strip back legacy processes and rebuild scalable, joined-up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks This is a hands-on leadership role - you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is: Humble, hungry and smart - no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible Experience & Capability Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial) You won't be fazed by complexity, ambiguity or hard work - you'll thrive on it. What's on Offer £80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On-site parking Autonomy, influence and genuine board-level exposure The opportunity to architect operations in a business with serious growth ambition Working Pattern Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Mar 02, 2026
Contractor
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Senior Logistics Manager / Head of Logistics - Global Location: Greater London, England, United Kingdom (Hybrid) Sector: Logistics & Customer Services Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 11232 Expiry date: 23-Feb-2026 Senior Logistics Manager / Head of Logistics - Global Location:Greater London Sector:high-growth, international consumer-led business Pod Talent is partnering on a confidential basis with a fast-growing, internationally expanding business to recruit a Senior Logistics Manager / Head of Logistics - Global. This is a senior leadership role with full accountability for global warehousing, fulfilment and transport operations, managing an established and growing 3PL network across the UK, Europe, and ROW. The focus of the role is on building a scalable, cost-efficient and high-performing logistics network to support continued international growth. This opportunity would suit someone who enjoys operating both strategically and hands on, with strong commercial ownership of logistics performance and cost to serve. Key Responsibilities for the position of Senior Logistics Manager / Head of Logistics - Global Own and manage a multi-region 3PL network, ensuring consistent service levels, governance, and SLA performance. Act as the senior point of contact for all warehousing and logistics service providers across regions. Lead end-to-end 3PL tenders and onboarding, including RFPs, commercial evaluation, contract negotiation, and implementation. Own transition planning, go live readiness, and stabilisation for new partners and sites. Lead freight benchmarking and procurement across sea, road, and parcel networks to secure competitive rates. Own logistics budgets, driving cost to serve reduction and operational spend optimisation. Define and track KPIs, run QBRs with partners, and deliver continuous improvement across warehousing, transport, and network design. Partner cross functionally to support international growth and both B2B and D2C operations through scalable logistics solutions. Candidate Profile for the position of Senior Logistics Manager / Head of Logistics - Global Senior level experience managing international 3PL networks across multiple regions. Proven delivery of 3PL tenders and implementations, from RFP through to go live and stabilisation. Strong background in freight procurement and multi modal transport optimisation. Track record of driving cost reduction and cost to serve improvements across warehousing and logistics. Experience operating in high growth or scale up environments, ideally alongside exposure to larger global organisations. Highly commercial with strong negotiation and supplier management capability. Data driven and analytical, able to turn performance and cost insight into action. Degree qualified in Supply Chain / Logistics / Operations or similar, with professional qualifications (CILT, APICS, etc.) an advantage. Why This Role? This is a rare opportunity to take ownership of a global logistics network during a key phase of international expansion, with the ability to genuinely shape long term logistics strategy, partner landscape and cost structure, while remaining close to operational delivery. Please apply here or get in touch at for further information. Due to the volume of applications, if you haven't heard from us within 3 weeks, please assume your application has not been successful.
Mar 02, 2026
Full time
Senior Logistics Manager / Head of Logistics - Global Location: Greater London, England, United Kingdom (Hybrid) Sector: Logistics & Customer Services Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 11232 Expiry date: 23-Feb-2026 Senior Logistics Manager / Head of Logistics - Global Location:Greater London Sector:high-growth, international consumer-led business Pod Talent is partnering on a confidential basis with a fast-growing, internationally expanding business to recruit a Senior Logistics Manager / Head of Logistics - Global. This is a senior leadership role with full accountability for global warehousing, fulfilment and transport operations, managing an established and growing 3PL network across the UK, Europe, and ROW. The focus of the role is on building a scalable, cost-efficient and high-performing logistics network to support continued international growth. This opportunity would suit someone who enjoys operating both strategically and hands on, with strong commercial ownership of logistics performance and cost to serve. Key Responsibilities for the position of Senior Logistics Manager / Head of Logistics - Global Own and manage a multi-region 3PL network, ensuring consistent service levels, governance, and SLA performance. Act as the senior point of contact for all warehousing and logistics service providers across regions. Lead end-to-end 3PL tenders and onboarding, including RFPs, commercial evaluation, contract negotiation, and implementation. Own transition planning, go live readiness, and stabilisation for new partners and sites. Lead freight benchmarking and procurement across sea, road, and parcel networks to secure competitive rates. Own logistics budgets, driving cost to serve reduction and operational spend optimisation. Define and track KPIs, run QBRs with partners, and deliver continuous improvement across warehousing, transport, and network design. Partner cross functionally to support international growth and both B2B and D2C operations through scalable logistics solutions. Candidate Profile for the position of Senior Logistics Manager / Head of Logistics - Global Senior level experience managing international 3PL networks across multiple regions. Proven delivery of 3PL tenders and implementations, from RFP through to go live and stabilisation. Strong background in freight procurement and multi modal transport optimisation. Track record of driving cost reduction and cost to serve improvements across warehousing and logistics. Experience operating in high growth or scale up environments, ideally alongside exposure to larger global organisations. Highly commercial with strong negotiation and supplier management capability. Data driven and analytical, able to turn performance and cost insight into action. Degree qualified in Supply Chain / Logistics / Operations or similar, with professional qualifications (CILT, APICS, etc.) an advantage. Why This Role? This is a rare opportunity to take ownership of a global logistics network during a key phase of international expansion, with the ability to genuinely shape long term logistics strategy, partner landscape and cost structure, while remaining close to operational delivery. Please apply here or get in touch at for further information. Due to the volume of applications, if you haven't heard from us within 3 weeks, please assume your application has not been successful.
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our teamas UK Head of Supply Chain Operations Job Function: Supply Chain & Procurement Location: Slough, GB, SL1 4TQ Work Flexibility: Onsite (Office/ Production) KARL STORZ is one of the world's leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations. Job Summary We are seeking an experienced Head of Supply Chain Operations to lead our end-to-end supply chain function in the United Kingdom, ensuring the reliable, compliant, and cost-effective availability of medical devices to customers. This is a senior managerial role with responsibility for planning, procurement, supplier management, inventory control, warehousing, logistics, and distribution. You will play a critical role in ensuring compliance with FDA, ISO 13485 and MDR requirements, while partnering closely with Quality, Regulatory, Finance and Commercial teams to support business growth. Your responsibilities will include: Strategic leadership & supply chain management Define and deliver the supply chain strategy aligned to business and regulatory requirements Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics) Develop and maintain effective business continuity and risk mitigation plans Demand, supply & planning Lead the S&OP / IBP process to align demand, supply and commercial priorities Improve forecast accuracy and supply planning to minimise shortages and obsolescence Ensure supply chain readiness for new product introductions and market expansion Inventory, warehousing & distribution Optimise inventory, safety stock and working capital Oversee warehousing, distribution and transport to ensure strong on-time delivery Ensure compliant handling of controlled medical devices and drive logistics efficiency Quality, compliance & risk Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations Maintain end-to-end traceability to support audits and post-market surveillance Identify and mitigate supply chain risks through dual sourcing and partnerships Financial performance & leadership Own supply chain budgets, forecasting and cost management Monitor and report KPIs including OTIF, COGS, forecast accuracy and logistics costs Build and lead a high-performing supply chain team with clear goals and succession plans Partner cross-functionally and represent the function in leadership forums, audits and customer engagements Qualifications and Experience: Bachelor's degree in Supply Chain, Engineering, Operations, Business or similar Master's degree or APICS/CPIM/CSCP certification preferred 10+ years' experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments 5+ years in a senior leadership role managing planning, procurement and logistics teams Strong experience working within FDA, ISO 13485 and MDR frameworks Proven success in S&OP/IBP, supplier leadership and supply chain optimisation Skills: Strategic, analytical and commercially minded Strong people leader with a track record of building high-performing teams Excellent stakeholder management, communication and negotiation skills Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools Calm under pressure, highly organised and solutions-focused Job Types: Full time/ Permanent Schedule: 35 hour shift Monday-Friday Work Location: Office based in Slough 34 days holiday (inclusive of public holidays) Private Medical Medical cash back scheme Company sick pay Life Assurance Critical illness and income protection (service requirements apply)
Mar 02, 2026
Full time
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our teamas UK Head of Supply Chain Operations Job Function: Supply Chain & Procurement Location: Slough, GB, SL1 4TQ Work Flexibility: Onsite (Office/ Production) KARL STORZ is one of the world's leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations. Job Summary We are seeking an experienced Head of Supply Chain Operations to lead our end-to-end supply chain function in the United Kingdom, ensuring the reliable, compliant, and cost-effective availability of medical devices to customers. This is a senior managerial role with responsibility for planning, procurement, supplier management, inventory control, warehousing, logistics, and distribution. You will play a critical role in ensuring compliance with FDA, ISO 13485 and MDR requirements, while partnering closely with Quality, Regulatory, Finance and Commercial teams to support business growth. Your responsibilities will include: Strategic leadership & supply chain management Define and deliver the supply chain strategy aligned to business and regulatory requirements Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics) Develop and maintain effective business continuity and risk mitigation plans Demand, supply & planning Lead the S&OP / IBP process to align demand, supply and commercial priorities Improve forecast accuracy and supply planning to minimise shortages and obsolescence Ensure supply chain readiness for new product introductions and market expansion Inventory, warehousing & distribution Optimise inventory, safety stock and working capital Oversee warehousing, distribution and transport to ensure strong on-time delivery Ensure compliant handling of controlled medical devices and drive logistics efficiency Quality, compliance & risk Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations Maintain end-to-end traceability to support audits and post-market surveillance Identify and mitigate supply chain risks through dual sourcing and partnerships Financial performance & leadership Own supply chain budgets, forecasting and cost management Monitor and report KPIs including OTIF, COGS, forecast accuracy and logistics costs Build and lead a high-performing supply chain team with clear goals and succession plans Partner cross-functionally and represent the function in leadership forums, audits and customer engagements Qualifications and Experience: Bachelor's degree in Supply Chain, Engineering, Operations, Business or similar Master's degree or APICS/CPIM/CSCP certification preferred 10+ years' experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments 5+ years in a senior leadership role managing planning, procurement and logistics teams Strong experience working within FDA, ISO 13485 and MDR frameworks Proven success in S&OP/IBP, supplier leadership and supply chain optimisation Skills: Strategic, analytical and commercially minded Strong people leader with a track record of building high-performing teams Excellent stakeholder management, communication and negotiation skills Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools Calm under pressure, highly organised and solutions-focused Job Types: Full time/ Permanent Schedule: 35 hour shift Monday-Friday Work Location: Office based in Slough 34 days holiday (inclusive of public holidays) Private Medical Medical cash back scheme Company sick pay Life Assurance Critical illness and income protection (service requirements apply)
This is an opportunity to join a highly successful, profitable and long established wholesale distribution business. The organisation plays a critical role in the UK's food supply chain, providing distribution, logistics and support services to a wide customer base across the sector. Known for its stability, sustained growth and strong financial performance, the business has built a reputation for operational excellence, customer trust, and long term market resilience. You'll be joining a company that invests in its people, its infrastructure and its future. We are seeking an experienced, commercially aware Head of Operations to lead and optimise all operational activity across a fast moving, multi site distribution environment. This role will put you at the centre of planning, logistics, service delivery, fleet operations, supplier relationships and continuous improvement, ensuring the operation remains efficient, scalable and aligned with business growth. Key Responsibilities Lead the end to end operational strategy across warehousing, logistics, fleet and distribution functions. Drive operational performance, ensuring efficiency, reliability and cost effective service delivery. Develop strategic plans for capacity, throughput, seasonal demand, and long term infrastructure needs. Oversee logistics networks, inventory flows, delivery schedules and operational compliance. Implement operational KPIs, process improvements and performance frameworks across all sites. Manage commercial costs within the operational function, including supplier contracts and service agreements. Work closely with Finance, Commercial and Supply Chain teams to align operations with business goals. Lead, mentor and develop operational managers and on site teams. Ensure regulatory, environmental, health & safety and quality standards are consistently met. Skills & Experience Senior operational leadership experience within distribution, logistics, supply chain or similar high volume environments. Strong understanding of transport operations, distribution planning and commercial cost control. Proven track record of delivering efficiency, process improvements and operational transformation. Experience managing multi site teams and large scale operational functions. Excellent leadership, communication and stakeholder management skills. Ability to work strategically while remaining hands on when required. This a national role and you will manage locations across the UK. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Apply now
Mar 01, 2026
Full time
This is an opportunity to join a highly successful, profitable and long established wholesale distribution business. The organisation plays a critical role in the UK's food supply chain, providing distribution, logistics and support services to a wide customer base across the sector. Known for its stability, sustained growth and strong financial performance, the business has built a reputation for operational excellence, customer trust, and long term market resilience. You'll be joining a company that invests in its people, its infrastructure and its future. We are seeking an experienced, commercially aware Head of Operations to lead and optimise all operational activity across a fast moving, multi site distribution environment. This role will put you at the centre of planning, logistics, service delivery, fleet operations, supplier relationships and continuous improvement, ensuring the operation remains efficient, scalable and aligned with business growth. Key Responsibilities Lead the end to end operational strategy across warehousing, logistics, fleet and distribution functions. Drive operational performance, ensuring efficiency, reliability and cost effective service delivery. Develop strategic plans for capacity, throughput, seasonal demand, and long term infrastructure needs. Oversee logistics networks, inventory flows, delivery schedules and operational compliance. Implement operational KPIs, process improvements and performance frameworks across all sites. Manage commercial costs within the operational function, including supplier contracts and service agreements. Work closely with Finance, Commercial and Supply Chain teams to align operations with business goals. Lead, mentor and develop operational managers and on site teams. Ensure regulatory, environmental, health & safety and quality standards are consistently met. Skills & Experience Senior operational leadership experience within distribution, logistics, supply chain or similar high volume environments. Strong understanding of transport operations, distribution planning and commercial cost control. Proven track record of delivering efficiency, process improvements and operational transformation. Experience managing multi site teams and large scale operational functions. Excellent leadership, communication and stakeholder management skills. Ability to work strategically while remaining hands on when required. This a national role and you will manage locations across the UK. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Apply now
