Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We have an exciting opportunity to work with our higher education client based in central London. Job Role: Temporary Executive Assistant Duration: Currently 2 months - starting asap Pay: 23.37 Days / Hours: Monday to Friday 9am to 5pm This role will be fully campus based Job description Job Summary This is an exciting opportunity to join the Data Science Institute's small busy team. Established in late 2020, the Data Science Institute forms the institutional cornerstone of data science and artificial intelligence. Our mission is to convene, catalyse and communicate AI and data science activity through teaching, research and events. The Executive Assistant will provide high-level administrative support to the DSI Senior Academic Team - Professor Martin Anthony, Professor Helen Margetts, Dr Cosmina Dorobantu and the Deputy Director. Responsibilities will involve managing incoming emails and correspondence, prioritising items of business, organising and maintaining diaries, scheduling in-person as well as remote meetings, making travel arrangements and acting as an ambassador to the DSI Senior Academic Team. It is essential that you have a professional outlook, excellent communication and relationship building skills, and are able to provide an exceptional level of customer service at all times. You will possess a wide range of office and administrative skills, together with a flexible 'can do' attitude to the varied requirements of the role. This is a responsible role that requires a high level of confidentiality, diplomacy, reliability, efficiency, and organisation in order to juggle competing demands. Duties and Responsibilities Service Delivery Manage the diaries of the DSI Senior Academic Team as required, including organising in-person meetings or conference calls with a wide variety of people - from internal staff, students, postdocs, and professors to funders, ministers, and other high-ranking government officials. This will involve making considered judgements when juggling demands placed on the schedule and ensuring that stakeholders feel valued even in situations when immediate meetings are not possible. Manage incoming correspondence and emails, identifying priority items of business for immediate attention, drafting responses on behalf of leaders, and redirecting enquiries or information elsewhere as appropriate. Make complex travel arrangements for UK and international travel, liaising with conference arrangers/organisers and academic department hosts, producing itineraries and travel packs, booking flights, purchasing travel insurance, making arrangements for visas where necessary, etc. Provide full administrative support on financial matters, for example, processing travel, subsistence, and other expense invoices for reimbursement. Coordinate internal meetings, including preparing agendas, writing minutes and ensuring that the appropriate people take ownership of the action items. To develop, manage and maintain appropriate filing systems for the Senior Academic Team's documents, correspondence, emails and electronic files. Keep track of deadlines for key projects and deliverables and provide support by formatting and copyediting documents such as letters, references, presentations, and reports. To undertake any other duties at the request of the DSI Senior Academic Team and the Institute Manager. Communications and Relationship Management Act as an ambassador for the DSI Senior Academic Team, being an excellent communicator with all who get in touch and having a professional attitude at all times. Build solid working relationships with the DSI community and stakeholders, based on respect, reliability and trust. General administration Act as an effective liaison for meetings/events and related logistics e.g. sending invitations and tracking responses, booking rooms, organising visitor passes, ordering catering and kitchen supplies, greeting visitors and arranging refreshments. Prepare rooms for lunches, conference calls and presentations ahead of meetings. Maintain and improve record-keeping and filing systems for important and confidential documents. Collaborate with the DSI team and take an active role in devising and implementing office administrative systems and procedures. Maintain an awareness of key projects, tasks and events across DSI to assist with planning and administration. Assist with managing the in-house contact database system, routinely inputting and checking data quality, gathering data systematically and ensuring that mailing lists are maintained and kept up-to-date. Work collaboratively with the DSI team, providing support on DSI events and covering for absence where needed. If you would like to hear more about this role please apply. We will contact all shortlisted candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 03, 2026
Seasonal
We have an exciting opportunity to work with our higher education client based in central London. Job Role: Temporary Executive Assistant Duration: Currently 2 months - starting asap Pay: 23.37 Days / Hours: Monday to Friday 9am to 5pm This role will be fully campus based Job description Job Summary This is an exciting opportunity to join the Data Science Institute's small busy team. Established in late 2020, the Data Science Institute forms the institutional cornerstone of data science and artificial intelligence. Our mission is to convene, catalyse and communicate AI and data science activity through teaching, research and events. The Executive Assistant will provide high-level administrative support to the DSI Senior Academic Team - Professor Martin Anthony, Professor Helen Margetts, Dr Cosmina Dorobantu and the Deputy Director. Responsibilities will involve managing incoming emails and correspondence, prioritising items of business, organising and maintaining diaries, scheduling in-person as well as remote meetings, making travel arrangements and acting as an ambassador to the DSI Senior Academic Team. It is essential that you have a professional outlook, excellent communication and relationship building skills, and are able to provide an exceptional level of customer service at all times. You will possess a wide range of office and administrative skills, together with a flexible 'can do' attitude to the varied requirements of the role. This is a responsible role that requires a high level of confidentiality, diplomacy, reliability, efficiency, and organisation in order to juggle competing demands. Duties and Responsibilities Service Delivery Manage the diaries of the DSI Senior Academic Team as required, including organising in-person meetings or conference calls with a wide variety of people - from internal staff, students, postdocs, and professors to funders, ministers, and other high-ranking government officials. This will involve making considered judgements when juggling demands placed on the schedule and ensuring that stakeholders feel valued even in situations when immediate meetings are not possible. Manage incoming correspondence and emails, identifying priority items of business for immediate attention, drafting responses on behalf of leaders, and redirecting enquiries or information elsewhere as appropriate. Make complex travel arrangements for UK and international travel, liaising with conference arrangers/organisers and academic department hosts, producing itineraries and travel packs, booking flights, purchasing travel insurance, making arrangements for visas where necessary, etc. Provide full administrative support on financial matters, for example, processing travel, subsistence, and other expense invoices for reimbursement. Coordinate internal meetings, including preparing agendas, writing minutes and ensuring that the appropriate people take ownership of the action items. To develop, manage and maintain appropriate filing systems for the Senior Academic Team's documents, correspondence, emails and electronic files. Keep track of deadlines for key projects and deliverables and provide support by formatting and copyediting documents such as letters, references, presentations, and reports. To undertake any other duties at the request of the DSI Senior Academic Team and the Institute Manager. Communications and Relationship Management Act as an ambassador for the DSI Senior Academic Team, being an excellent communicator with all who get in touch and having a professional attitude at all times. Build solid working relationships with the DSI community and stakeholders, based on respect, reliability and trust. General administration Act as an effective liaison for meetings/events and related logistics e.g. sending invitations and tracking responses, booking rooms, organising visitor passes, ordering catering and kitchen supplies, greeting visitors and arranging refreshments. Prepare rooms for lunches, conference calls and presentations ahead of meetings. Maintain and improve record-keeping and filing systems for important and confidential documents. Collaborate with the DSI team and take an active role in devising and implementing office administrative systems and procedures. Maintain an awareness of key projects, tasks and events across DSI to assist with planning and administration. Assist with managing the in-house contact database system, routinely inputting and checking data quality, gathering data systematically and ensuring that mailing lists are maintained and kept up-to-date. Work collaboratively with the DSI team, providing support on DSI events and covering for absence where needed. If you would like to hear more about this role please apply. We will contact all shortlisted candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Legal & Tech Admin City Centre, Manchester - Just a short stroll from key transport links! 25,000 per annum Benefits: 26 days holiday, healthcare, share options, social events, complimentary breakfast and much more! Are you ready to step into an exciting role that blends the worlds of law and technology? We are seeking a highly organised and proactive Legal & Tech Admin to support our clients busy team. Your Role: As a Legal & Tech Admin, you will play a crucial role in ensuring a seamless customer experience for all clients. Your responsibilities will include: Supporting with setting up customer accounts by importing, checking and uploading documentation. Delivering high-quality work with meticulous attention to detail while meeting deadlines. Creating productivity reports and providing updates to team leaders. Keeping organised and clear documentation of completed work. Managing your time and workload effectively, adapting to changing tasks efficiently. What We're Looking For: Highly organised: You excel at self-managing and prioritising your workload. Proactive Problem Solver: You take the initiative and can think on your feet. Detail-Oriented: You balance speed and efficiency without compromising quality. Tech-Savvy: Proficiency in Microsoft Excel and Word is essential; able to pick up new systems easily Relevant Experience: Previous experience in a busy administration role Education: An undergraduate degree in Law, Business, Finance, or a related field is desirable. Ready to Make a Difference? If this sounds like the perfect opportunity for you, we'd love to hear from you! Send your CV to (url removed) or call the team on (phone number removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 03, 2026
Full time
Legal & Tech Admin City Centre, Manchester - Just a short stroll from key transport links! 25,000 per annum Benefits: 26 days holiday, healthcare, share options, social events, complimentary breakfast and much more! Are you ready to step into an exciting role that blends the worlds of law and technology? We are seeking a highly organised and proactive Legal & Tech Admin to support our clients busy team. Your Role: As a Legal & Tech Admin, you will play a crucial role in ensuring a seamless customer experience for all clients. Your responsibilities will include: Supporting with setting up customer accounts by importing, checking and uploading documentation. Delivering high-quality work with meticulous attention to detail while meeting deadlines. Creating productivity reports and providing updates to team leaders. Keeping organised and clear documentation of completed work. Managing your time and workload effectively, adapting to changing tasks efficiently. What We're Looking For: Highly organised: You excel at self-managing and prioritising your workload. Proactive Problem Solver: You take the initiative and can think on your feet. Detail-Oriented: You balance speed and efficiency without compromising quality. Tech-Savvy: Proficiency in Microsoft Excel and Word is essential; able to pick up new systems easily Relevant Experience: Previous experience in a busy administration role Education: An undergraduate degree in Law, Business, Finance, or a related field is desirable. Ready to Make a Difference? If this sounds like the perfect opportunity for you, we'd love to hear from you! Send your CV to (url removed) or call the team on (phone number removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Technical Manager - BMS Systems London (Covering southern region) Perm Competitive salary + Car/Car/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Technical Manager, with in depth experience of building management systems, to join our team. This role will ideally be based in London office, but will cover the southern region so travel will be required. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities. Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation. Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective. Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability. Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team's competence is maintained. Provide technical advice and assistance to other areas for the business Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues. Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated. Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities Communicate proactively with project stakeholders to improve our collaboration with operational teams. Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements. Apply current legislation regarding building regulations, standards, CDM, quality control, commissioning, safety & environmental issues. What we're looking for : Extensive experience of building management systems Operational experience on project installation Good understanding of design and build, and traditional construction contracts Significant experience of commercial management on design projects Strong communication skills Qualifications or professional memberships (desirable) I.Eng, MCIBSE, MIET, B.Eng (Hons) or equivalent Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 03, 2026
Full time
Technical Manager - BMS Systems London (Covering southern region) Perm Competitive salary + Car/Car/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Technical Manager, with in depth experience of building management systems, to join our team. This role will ideally be based in London office, but will cover the southern region so travel will be required. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities. Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation. Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective. Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability. Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team's competence is maintained. Provide technical advice and assistance to other areas for the business Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues. Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated. Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities Communicate proactively with project stakeholders to improve our collaboration with operational teams. Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements. Apply current legislation regarding building regulations, standards, CDM, quality control, commissioning, safety & environmental issues. What we're looking for : Extensive experience of building management systems Operational experience on project installation Good understanding of design and build, and traditional construction contracts Significant experience of commercial management on design projects Strong communication skills Qualifications or professional memberships (desirable) I.Eng, MCIBSE, MIET, B.Eng (Hons) or equivalent Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
LOCATION: World Business Centre 3, Hounslow, TW6 2TA REPORTING TO: Health & Safety Manager CONTRACT: Full Time, 40 hours per week, Permanent SHIFT PATTERN: Monday to Friday If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! CROLEplas H5.awen purposee> while'IE B />brf. ROLE OVERVIEW AND PURPOSE The Safety Manager Aviation is integral to ensuring ABM Aviation's safety protocols and procedures are effectively implemented across our PRN operations at London Heathrow Airport. The primary focus will be on fostering a culture of safety excellence, compliance with aviation regulations, and continuous improvement in safety practices throughout the organisation. KEY RESPONSIBILITIES Facilitate and drive internal compliance and awareness of QHSE throughout the operation, by ensuring that corporate and sector policy/procedures are adhered to and complied with Assist the Head of QHSE in the maintaining aviation sector QHSE procedures Implement QHSE policy changes, in conjunction with the Head of QHSE Support the Head of QHSE in the review of internal system procedures, inc. ensuring QHSE reporting platforms are updated, monitored, maintained. Work proactively with managers and other key employees to establish and maintain a programme of continuous improvement in the management of health, safety and wellbeing within their areas of responsibility. Collaborate closely with operational teams to ensure safety concerns are addressed effectively and in a timely manner. Oversee the implementation, and monitoring of可 security management systems (SMS) and support development in accordance with safety regulatory requirements. Conduct safety audits and inspections to identify potential hazards and ensure compliance with industry standards. Lead the investigation of incidents and accidents, preparing detailed reports and recommendations to prevent recurrence. Analyse safety performance data and develop proactive strategies to enhance safety outcomes. Act as the primary point of contact for aviation safety-related inquiries, maintaining communication with relevant stakeholders, including regulatory bodies. Facilitate safety meetings, workshops, and seminars to engage Customers, employees and leadership on safety initiatives. Maintain knowledge of industry trends, regulations, and standards to ensure ABM Aviation stays at the forefront of safety management. Support in the Management of insurance claims, inclusive of ascertaining the occurrence through investigation reports Plan practical and effective methods (both preventative and remedial) when promoting QHSE and safe working practices including risk assessment Support the operation in the delivery of management QHSE training and monitoring of competencies. Deliver safety training programs Literacy's all employees, promoting awareness and adherence to safety policies and procedures. REQUIRED SKILLS AND EXPERIENCE Essential Professional certifications in aviation safety or health and safety (e.g., NEBOSH). Knowledge of aviation regulations, standards, and best practices (CAA, ICAO, EASA, etc.). Good knowledge of health, safety, environment and quality standards, management and implementation Experience in conducting safety audits, risk assessments, and incident investigations. Strong leadershipშირ সচ interpersonal skills, with the ability to communicate effectively at all levels. The ability to build and maintain professional and proactive relationships with the organisation, our client base and the Aviation Management peer group Demonstrated ability to promote a positive safety culture and engage employees in safety initiatives. Ability to work independently and collaboratively within a multidisciplinary team. Strong organisation, prioritisation and planning skills Full clean UK driving licence or other accepted licence Desirable A minimum of 5 years of experience in aviation safety management or a similar role. A degree in Occupational Health and Safety, Environmental Science, or a related field.Level 3 trainer (Tamni & Safety Training) (IOSH) Membership of Health and Safety networking professional forums / organisations, e.g., IOSH Internal Auditor Experience in the implementation of Safety Management Systems. Understanding of emergency response planning and crisis management. First Aid at Work certificate Health & Safety Responsibilities Always follow ABM Group and company policies and procedures. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative_maximum app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT Marte ABM is one of the world's largest providers of.cbo integrated facility يحتوي services. A driving force for a more cleaner, 건강, and a sustainable world, ABM provides essential services that improve the spaces and places that matter most. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder'sifiz role and/or the needs of the business.
Mar 03, 2026
Full time
LOCATION: World Business Centre 3, Hounslow, TW6 2TA REPORTING TO: Health & Safety Manager CONTRACT: Full Time, 40 hours per week, Permanent SHIFT PATTERN: Monday to Friday If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! CROLEplas H5.awen purposee> while'IE B />brf. ROLE OVERVIEW AND PURPOSE The Safety Manager Aviation is integral to ensuring ABM Aviation's safety protocols and procedures are effectively implemented across our PRN operations at London Heathrow Airport. The primary focus will be on fostering a culture of safety excellence, compliance with aviation regulations, and continuous improvement in safety practices throughout the organisation. KEY RESPONSIBILITIES Facilitate and drive internal compliance and awareness of QHSE throughout the operation, by ensuring that corporate and sector policy/procedures are adhered to and complied with Assist the Head of QHSE in the maintaining aviation sector QHSE procedures Implement QHSE policy changes, in conjunction with the Head of QHSE Support the Head of QHSE in the review of internal system procedures, inc. ensuring QHSE reporting platforms are updated, monitored, maintained. Work proactively with managers and other key employees to establish and maintain a programme of continuous improvement in the management of health, safety and wellbeing within their areas of responsibility. Collaborate closely with operational teams to ensure safety concerns are addressed effectively and in a timely manner. Oversee the implementation, and monitoring of可 security management systems (SMS) and support development in accordance with safety regulatory requirements. Conduct safety audits and inspections to identify potential hazards and ensure compliance with industry standards. Lead the investigation of incidents and accidents, preparing detailed reports and recommendations to prevent recurrence. Analyse safety performance data and develop proactive strategies to enhance safety outcomes. Act as the primary point of contact for aviation safety-related inquiries, maintaining communication with relevant stakeholders, including regulatory bodies. Facilitate safety meetings, workshops, and seminars to engage Customers, employees and leadership on safety initiatives. Maintain knowledge of industry trends, regulations, and standards to ensure ABM Aviation stays at the forefront of safety management. Support in the Management of insurance claims, inclusive of ascertaining the occurrence through investigation reports Plan practical and effective methods (both preventative and remedial) when promoting QHSE and safe working practices including risk assessment Support the operation in the delivery of management QHSE training and monitoring of competencies. Deliver safety training programs Literacy's all employees, promoting awareness and adherence to safety policies and procedures. REQUIRED SKILLS AND EXPERIENCE Essential Professional certifications in aviation safety or health and safety (e.g., NEBOSH). Knowledge of aviation regulations, standards, and best practices (CAA, ICAO, EASA, etc.). Good knowledge of health, safety, environment and quality standards, management and implementation Experience in conducting safety audits, risk assessments, and incident investigations. Strong leadershipშირ সচ interpersonal skills, with the ability to communicate effectively at all levels. The ability to build and maintain professional and proactive relationships with the organisation, our client base and the Aviation Management peer group Demonstrated ability to promote a positive safety culture and engage employees in safety initiatives. Ability to work independently and collaboratively within a multidisciplinary team. Strong organisation, prioritisation and planning skills Full clean UK driving licence or other accepted licence Desirable A minimum of 5 years of experience in aviation safety management or a similar role. A degree in Occupational Health and Safety, Environmental Science, or a related field.Level 3 trainer (Tamni & Safety Training) (IOSH) Membership of Health and Safety networking professional forums / organisations, e.g., IOSH Internal Auditor Experience in the implementation of Safety Management Systems. Understanding of emergency response planning and crisis management. First Aid at Work certificate Health & Safety Responsibilities Always follow ABM Group and company policies and procedures. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative_maximum app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT Marte ABM is one of the world's largest providers of.cbo integrated facility يحتوي services. A driving force for a more cleaner, 건강, and a sustainable world, ABM provides essential services that improve the spaces and places that matter most. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder'sifiz role and/or the needs of the business.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Permanent, Shift Based - 4 on 4 off, rotating Days 06:00-18:00 & Nights 18:00-06:00 What you become part of: Coca-Cola European Partners are looking for an established shift manager to manage and organise a large and complex FMCG warehouse operation. Reporting directly to the Distribution GM you will be responsible for the full range of product movements from receipt through to picking, completion of customer deliveries and outgoing inter branch transfers. This is an exciting opportunity for someone to join a fast-moving and professional Warehousing and Distribution environment and to perform a varied role which takes in traditional elements of FLT pallet-handling and combines it with the opportunity to also learn and practise elements of other support functions as well. This is an interesting, challenging and rewarding role well-suited to those who wish to improve their knowledge and skill-base. What to expect: You will have the ability to deliver world class customer service. This will be done by leading, supporting, coaching and developing a team of frontline managers in a challenging environment whilst demonstrating a strong ability to drive operational compliance to process, strong decision making skills and the ability to lead the team effectively under pressure from multiple areas of the business with safety as the highest priority. As the most senior person on shift a significant portion of your time you will be accountable for a variety of business metrics including safety, engagement, cost, process and service with a very clear expectation for delivering year on year improvements in all of these areas and more. Responsibilities include: Conduct start of shift briefs for colleagues Lead and deliver the periodic update to all colleagues on shift Ensure the 12 week labour forecasting plan for Distribution is aligned to the Distribution Budgetary Slot Remit Management of timekeeping and attendance through Kronos for direct reports Accountability of MHE costs and process YTD and use data metrics /analytics to trigger RCA to drive improvements. MHE Investigations Lead the 2 hourly S.I.C. delivering the 'Why' and the 'How' Coaching your team Lead the GB Network operational morning call for the site and deliver the operational status every morning Brief overview of the last 24 hours and view into next 24 hours. Record & Review of outstanding actions & ongoing situations. Lead Agency Meeting and assess performance vs relevant SLA agreement Ensuring all essential KPI input for shift performance are accurately enter on Planning Tool to demonstrate the relevant data YTD Skills & Essentials: High Health & Safety standards aligned to an ever evolving environment and is able to demonstrate past achievements Team Management and the ability to engage with the team demonstrating one of CCEP's critical philosophies Proven track record for succession planning and performance management Strong record of process compliance and improvement Ability to develop your direct reports with coaching style aligned to a live operation and deliver performance improvement through wider team members Experience in a leadership role Can comprehend change management and lead change initiatives Project delivery and implementation whilst influencing key stakeholders (once trained in operational rules and routine) Acceptance of accountability for long term, sustained performance improvement The ability to work under pressure whilst managing multiple timed targets simultaneously You will maintain high standards of customer service, for internal customers (e.g. manufacturing), external customers (e.g. retailers) and communicate these values to your team Experience of working within an unionised environment We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 03, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Permanent, Shift Based - 4 on 4 off, rotating Days 06:00-18:00 & Nights 18:00-06:00 What you become part of: Coca-Cola European Partners are looking for an established shift manager to manage and organise a large and complex FMCG warehouse operation. Reporting directly to the Distribution GM you will be responsible for the full range of product movements from receipt through to picking, completion of customer deliveries and outgoing inter branch transfers. This is an exciting opportunity for someone to join a fast-moving and professional Warehousing and Distribution environment and to perform a varied role which takes in traditional elements of FLT pallet-handling and combines it with the opportunity to also learn and practise elements of other support functions as well. This is an interesting, challenging and rewarding role well-suited to those who wish to improve their knowledge and skill-base. What to expect: You will have the ability to deliver world class customer service. This will be done by leading, supporting, coaching and developing a team of frontline managers in a challenging environment whilst demonstrating a strong ability to drive operational compliance to process, strong decision making skills and the ability to lead the team effectively under pressure from multiple areas of the business with safety as the highest priority. As the most senior person on shift a significant portion of your time you will be accountable for a variety of business metrics including safety, engagement, cost, process and service with a very clear expectation for delivering year on year improvements in all of these areas and more. Responsibilities include: Conduct start of shift briefs for colleagues Lead and deliver the periodic update to all colleagues on shift Ensure the 12 week labour forecasting plan for Distribution is aligned to the Distribution Budgetary Slot Remit Management of timekeeping and attendance through Kronos for direct reports Accountability of MHE costs and process YTD and use data metrics /analytics to trigger RCA to drive improvements. MHE Investigations Lead the 2 hourly S.I.C. delivering the 'Why' and the 'How' Coaching your team Lead the GB Network operational morning call for the site and deliver the operational status every morning Brief overview of the last 24 hours and view into next 24 hours. Record & Review of outstanding actions & ongoing situations. Lead Agency Meeting and assess performance vs relevant SLA agreement Ensuring all essential KPI input for shift performance are accurately enter on Planning Tool to demonstrate the relevant data YTD Skills & Essentials: High Health & Safety standards aligned to an ever evolving environment and is able to demonstrate past achievements Team Management and the ability to engage with the team demonstrating one of CCEP's critical philosophies Proven track record for succession planning and performance management Strong record of process compliance and improvement Ability to develop your direct reports with coaching style aligned to a live operation and deliver performance improvement through wider team members Experience in a leadership role Can comprehend change management and lead change initiatives Project delivery and implementation whilst influencing key stakeholders (once trained in operational rules and routine) Acceptance of accountability for long term, sustained performance improvement The ability to work under pressure whilst managing multiple timed targets simultaneously You will maintain high standards of customer service, for internal customers (e.g. manufacturing), external customers (e.g. retailers) and communicate these values to your team Experience of working within an unionised environment We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
A leading retail company in Milton Keynes is seeking a Department Manager to drive store operations. This role requires strong leadership skills and the ability to ensure an outstanding customer experience. You will oversee a department, manage stock, and lead a team to achieve sales goals. The position offers a full-time fixed-term contract with a salary of £42,055 and various benefits, including 31 days of annual leave. Join this dynamic team and make an impact in a growing global business.
Mar 03, 2026
Full time
A leading retail company in Milton Keynes is seeking a Department Manager to drive store operations. This role requires strong leadership skills and the ability to ensure an outstanding customer experience. You will oversee a department, manage stock, and lead a team to achieve sales goals. The position offers a full-time fixed-term contract with a salary of £42,055 and various benefits, including 31 days of annual leave. Join this dynamic team and make an impact in a growing global business.
Lead End-User Engineer - Permanent Staffordshire / Derbyshire / East Midlands - Hybrid £48,000 + Pension, Healthcare & Exceptional Benefits Are you ready to take ownership of a modern, fast-evolving end-user environment? Lead End-User Engineer / Technical Team Leader- Security, Governance in a Microsofte Ideal! With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience. The Opportunity: As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience. You will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy. What You'll Bring: Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices. Hands-on expertise with Intune, Autopilot, JAMF, and MDM platforms. Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK). Advanced troubleshooting across device, identity, and network layers. Excellent documentation, communication, and stakeholder engagement skills. What You'll Own (Key Deliverables): Engineering Leadership: Set and maintain engineering standards across all platforms. Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users. Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Security, Governance. Applications Packaging. Lead technical investigations, RCA, and long-term remediation initiatives. Your Core Mission (Key Objectives): Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes. Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members. Desirable Skills: Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks. Ready to Take the Lead? Do you thrive on ownership, and want to shape a modern workplace at scale? Call Experis IT today on JBRP1_UKTJ
Mar 03, 2026
Full time
Lead End-User Engineer - Permanent Staffordshire / Derbyshire / East Midlands - Hybrid £48,000 + Pension, Healthcare & Exceptional Benefits Are you ready to take ownership of a modern, fast-evolving end-user environment? Lead End-User Engineer / Technical Team Leader- Security, Governance in a Microsofte Ideal! With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience. The Opportunity: As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience. You will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy. What You'll Bring: Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices. Hands-on expertise with Intune, Autopilot, JAMF, and MDM platforms. Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK). Advanced troubleshooting across device, identity, and network layers. Excellent documentation, communication, and stakeholder engagement skills. What You'll Own (Key Deliverables): Engineering Leadership: Set and maintain engineering standards across all platforms. Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users. Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Security, Governance. Applications Packaging. Lead technical investigations, RCA, and long-term remediation initiatives. Your Core Mission (Key Objectives): Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes. Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members. Desirable Skills: Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks. Ready to Take the Lead? Do you thrive on ownership, and want to shape a modern workplace at scale? Call Experis IT today on JBRP1_UKTJ
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As an Editorial Planning Lead, you'll own Sky's master content calendar and brand storytelling strategy-bringing together voices from across the business to deliver consistent, always-on narratives at the moments that matter most. You'll shape editorial direction, spot cultural opportunities, and turn insight into impact through smart planning, amplification, and performance-led optimisation. What you'll do: Lead annual, quarterly, monthly and weekly editorial planning, maintaining content grids, spotting gaps, and unlocking new storytelling opportunities. Own and deliver the Corporate Affairs master content calendar, collaborating with all vertical teams to drive always-on, brand-led storytelling. Identify and activate key cultural moments throughout the year, aligning Sky's participation across all verticals and channels. Oversee publishing, community management, and paid amplification opportunities, proactively identifying risks, opportunities, and performance levers. Drive measurement, reporting, and optimisation, partnering with Influencer CoE teams and managing a reactive content budget to fuel growth and learning. What you'll bring: Proven experience leading multichannel content and editorial strategies within entertainment, media, or brand environments, navigating complex stakeholder landscapes with confidence. Deep understanding of digital platforms, content formats, and audience behaviours, across internal and external channels including social and influencer ecosystems. Strong audience-first and strategic mindset, with the ability to design and deliver editorial strategies that consistently engage diverse audiences. Confident people leadership paired with data-driven thinking, using insights to guide content output, performance, and continuous improvement. Curiosity and appetite for experimentation, with working knowledge of internal communications, website management, SEO, AI, and a passion for testing, learning, and innovation (T&L). The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As an Editorial Planning Lead, you'll own Sky's master content calendar and brand storytelling strategy-bringing together voices from across the business to deliver consistent, always-on narratives at the moments that matter most. You'll shape editorial direction, spot cultural opportunities, and turn insight into impact through smart planning, amplification, and performance-led optimisation. What you'll do: Lead annual, quarterly, monthly and weekly editorial planning, maintaining content grids, spotting gaps, and unlocking new storytelling opportunities. Own and deliver the Corporate Affairs master content calendar, collaborating with all vertical teams to drive always-on, brand-led storytelling. Identify and activate key cultural moments throughout the year, aligning Sky's participation across all verticals and channels. Oversee publishing, community management, and paid amplification opportunities, proactively identifying risks, opportunities, and performance levers. Drive measurement, reporting, and optimisation, partnering with Influencer CoE teams and managing a reactive content budget to fuel growth and learning. What you'll bring: Proven experience leading multichannel content and editorial strategies within entertainment, media, or brand environments, navigating complex stakeholder landscapes with confidence. Deep understanding of digital platforms, content formats, and audience behaviours, across internal and external channels including social and influencer ecosystems. Strong audience-first and strategic mindset, with the ability to design and deliver editorial strategies that consistently engage diverse audiences. Confident people leadership paired with data-driven thinking, using insights to guide content output, performance, and continuous improvement. Curiosity and appetite for experimentation, with working knowledge of internal communications, website management, SEO, AI, and a passion for testing, learning, and innovation (T&L). The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Salary:£28,000 Location:SuperBike Factory, Macclesfield Employment Type:Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have a newly created opportunity for an Aftersales Advisor to join our workshop team in a dual role acting as a vital linked between customers and the workshop, delivering excellent service from the moment of enquiry to job completion. This role is responsible for booking and managing service appointments, handling parts enquiries, supporting administrative functions, and recommending additional services or products. By blending organisation, product knowledge, and customer focus, the Advisor helps drive customer satisfaction and operational efficiency across the Parts and Service department. Also as part of your role youll also be responsible for delivering exceptional customer service, guiding customers in selecting motorcycle accessories, and supporting the overall showroom and aftersales operations. This role involves assisting customers through the purchasing process, maintaining showroom and store standards, and working closely with other departments to achieve a seamless customer experience. What Youll Be Doing Day-to-Day: Provide excellent customer service, in person and over the phone, promoting services, parts, and accessories Manage service bookings, workflows, and ensure technicians receive accurate job information Advise customers on parts and accessories, coordinating with suppliers and stock as needed Maintain accurate customer records, service documentation, and process payments Collaborate with workshop, sales, and aftersales teams to ensure smooth vehicle handovers Uphold store presentation, brand values, and a high-quality customer experience What Were Looking For: Essential: Previous experience in a Parts, Clothing or Service Advisor role Experience within the automotive or motorcycle industry Familiarity with workshop management systems and parts catalogues Comfortable in a fast-paced, customer-facing environment Proficient with CRM systems and Microsoft Office. Desirable:Passion for motorcycles and experience in dealership systems, CRMs, stock/parts management, or automotive/motorcycle aftersales. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Aftersales Advisor / Parts Advisor / Accessories Advisor / Service Advisor Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. JBRP1_UKTJ
Mar 03, 2026
Full time
Salary:£28,000 Location:SuperBike Factory, Macclesfield Employment Type:Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have a newly created opportunity for an Aftersales Advisor to join our workshop team in a dual role acting as a vital linked between customers and the workshop, delivering excellent service from the moment of enquiry to job completion. This role is responsible for booking and managing service appointments, handling parts enquiries, supporting administrative functions, and recommending additional services or products. By blending organisation, product knowledge, and customer focus, the Advisor helps drive customer satisfaction and operational efficiency across the Parts and Service department. Also as part of your role youll also be responsible for delivering exceptional customer service, guiding customers in selecting motorcycle accessories, and supporting the overall showroom and aftersales operations. This role involves assisting customers through the purchasing process, maintaining showroom and store standards, and working closely with other departments to achieve a seamless customer experience. What Youll Be Doing Day-to-Day: Provide excellent customer service, in person and over the phone, promoting services, parts, and accessories Manage service bookings, workflows, and ensure technicians receive accurate job information Advise customers on parts and accessories, coordinating with suppliers and stock as needed Maintain accurate customer records, service documentation, and process payments Collaborate with workshop, sales, and aftersales teams to ensure smooth vehicle handovers Uphold store presentation, brand values, and a high-quality customer experience What Were Looking For: Essential: Previous experience in a Parts, Clothing or Service Advisor role Experience within the automotive or motorcycle industry Familiarity with workshop management systems and parts catalogues Comfortable in a fast-paced, customer-facing environment Proficient with CRM systems and Microsoft Office. Desirable:Passion for motorcycles and experience in dealership systems, CRMs, stock/parts management, or automotive/motorcycle aftersales. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Aftersales Advisor / Parts Advisor / Accessories Advisor / Service Advisor Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. JBRP1_UKTJ
About the role The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience. This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery. Key responsibilities Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation. Manage high volume, complex multi enquiry environment to resolution and escalation management. Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture. This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You ll shape the future of NCVO s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence. Your background A track record in delivering high-touch Customer Service excellence in a membership environment. A strategic thinker that is operationally hands on looking to lead from the front. A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential). Strong communicator with a natural coaching style and a background in managing change. Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible. This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society. About the Team Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members. We may close applications early if we receive a high volume of interest, so apply as soon as you can. Why join us With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! Some of NCVO s great benefits include: 25 days annual leave (pro-rata for part-time staff), increasing based on years of service five days volunteering leave (pro rata for part-time staff) enhanced pay for maternity/adoption leave generous employer pension contribution of up to 8.5% of salary.
Mar 03, 2026
Full time
About the role The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience. This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery. Key responsibilities Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation. Manage high volume, complex multi enquiry environment to resolution and escalation management. Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture. This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You ll shape the future of NCVO s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence. Your background A track record in delivering high-touch Customer Service excellence in a membership environment. A strategic thinker that is operationally hands on looking to lead from the front. A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential). Strong communicator with a natural coaching style and a background in managing change. Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible. This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society. About the Team Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members. We may close applications early if we receive a high volume of interest, so apply as soon as you can. Why join us With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! Some of NCVO s great benefits include: 25 days annual leave (pro-rata for part-time staff), increasing based on years of service five days volunteering leave (pro rata for part-time staff) enhanced pay for maternity/adoption leave generous employer pension contribution of up to 8.5% of salary.
Get Staffed Online Recruitment Limited
Chesterfield, Derbyshire
Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business? Are you frustrated because you re not getting support, or being rewarded appropriately by your present employer? Are you highly organised, have strong attention to detail, able to work in a fast-paced environment, and remain calm under pressure? If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth. They are now seeking a competent, experienced, and highly organised Office Administrator to strengthen their internal operations and support continued expansion. This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, accounts, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems. Speed, attention to detail, and ownership are essential. Hours and Salary: Full-Time Monday Thursday, 8am 5pm; Friday, 8am 4pm No work from home Salary: £27,500 £30,000 What Our Client Offers: A stable, growing company with clear direction. Structured processes and leadership. A supportive but performance-driven culture. Opportunity to grow as the business expands. Competitive salary based on experience. Healthcare insurance after 2 years of continuous work. Dental Insurance after 2 years of continuous work. Key Responsibilities: Managing and responding to incoming emails efficiently and professionally. Processing sales orders and purchase orders accurately. Creating and updating opportunities within CRM. Maintaining accurate customer records. Assisting with quotations and customer follow-ups. Supporting accounts processes (invoicing, credits, supplier bills, reconciliation support). Handling inbound calls professionally and confidently. Liaising with suppliers and customers to resolve queries. Supporting internal reporting and administrative processes. Ensuring tasks are completed promptly and do not require chasing. Systems and Software Experience (Essential) Applicants must have previous experience using: Accounting software (Xero, Sage, QuickBooks or similar). CRM systems. Microsoft Office (Outlook, Excel, Word). High-volume email management. Fast and accurate typing skills are essential. Whilst not essential, experience in basic finance or accounts administration would be advantageous, including: Purchase ledger processing. Supplier payment runs. Credit control / customer payment allocation. Reconciling supplier statements. Assisting with VAT preparation or month-end tasks. Candidates who understand the importance of cash flow, accuracy in financial records, and structured accounts processes will thrive in this environment. The Ideal Candidate Will Be: Experienced in an office administration role (minimum 3+ years preferred). Highly organised with strong attention to detail. Comfortable working in a fast-paced environment. Confident on the telephone. Proactive rather than reactive. Reliable and punctual. Able to prioritise workload without supervision. Calm under pressure. Professional in written and verbal communication. Performance Expectations Our client operates with measurable standards. You will be expected to: Maintain inboxes at manageable levels daily. Ensure CRM records are complete and accurate. Minimise missed calls. Process orders without avoidable errors. Support the wider team in maintaining operational flow. Performance reviews will be structured and objective. Cultural Fit Our client values: Commitment Reliability Integrity Ownership Continuous improvement If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, our client would like to hear from you. Availability They are looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably. Please state your current notice period within your application. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!
Mar 03, 2026
Full time
Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business? Are you frustrated because you re not getting support, or being rewarded appropriately by your present employer? Are you highly organised, have strong attention to detail, able to work in a fast-paced environment, and remain calm under pressure? If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth. They are now seeking a competent, experienced, and highly organised Office Administrator to strengthen their internal operations and support continued expansion. This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, accounts, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems. Speed, attention to detail, and ownership are essential. Hours and Salary: Full-Time Monday Thursday, 8am 5pm; Friday, 8am 4pm No work from home Salary: £27,500 £30,000 What Our Client Offers: A stable, growing company with clear direction. Structured processes and leadership. A supportive but performance-driven culture. Opportunity to grow as the business expands. Competitive salary based on experience. Healthcare insurance after 2 years of continuous work. Dental Insurance after 2 years of continuous work. Key Responsibilities: Managing and responding to incoming emails efficiently and professionally. Processing sales orders and purchase orders accurately. Creating and updating opportunities within CRM. Maintaining accurate customer records. Assisting with quotations and customer follow-ups. Supporting accounts processes (invoicing, credits, supplier bills, reconciliation support). Handling inbound calls professionally and confidently. Liaising with suppliers and customers to resolve queries. Supporting internal reporting and administrative processes. Ensuring tasks are completed promptly and do not require chasing. Systems and Software Experience (Essential) Applicants must have previous experience using: Accounting software (Xero, Sage, QuickBooks or similar). CRM systems. Microsoft Office (Outlook, Excel, Word). High-volume email management. Fast and accurate typing skills are essential. Whilst not essential, experience in basic finance or accounts administration would be advantageous, including: Purchase ledger processing. Supplier payment runs. Credit control / customer payment allocation. Reconciling supplier statements. Assisting with VAT preparation or month-end tasks. Candidates who understand the importance of cash flow, accuracy in financial records, and structured accounts processes will thrive in this environment. The Ideal Candidate Will Be: Experienced in an office administration role (minimum 3+ years preferred). Highly organised with strong attention to detail. Comfortable working in a fast-paced environment. Confident on the telephone. Proactive rather than reactive. Reliable and punctual. Able to prioritise workload without supervision. Calm under pressure. Professional in written and verbal communication. Performance Expectations Our client operates with measurable standards. You will be expected to: Maintain inboxes at manageable levels daily. Ensure CRM records are complete and accurate. Minimise missed calls. Process orders without avoidable errors. Support the wider team in maintaining operational flow. Performance reviews will be structured and objective. Cultural Fit Our client values: Commitment Reliability Integrity Ownership Continuous improvement If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, our client would like to hear from you. Availability They are looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably. Please state your current notice period within your application. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!
Summary £14.95 - £15.45 per hour 35 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, youll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, youll keep our store running like clockwork, thriving in a fast-paced and challenging environment. Youll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ
Mar 03, 2026
Full time
Summary £14.95 - £15.45 per hour 35 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, youll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, youll keep our store running like clockwork, thriving in a fast-paced and challenging environment. Youll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ
Full Training • Mentoring • Career Progression • Hybrid Working Horsham Ready to start a career where you can grow fast, and make a real impact? If you re a people person with drive, curiosity, and ambition , this is your chance to launch a long-term career in recruitment - one that combines high earning potential with genuine purpose. At Next Phase, we specialise in connecting brilliant people with organisations leading breakthroughs in life sciences. You don t need experience in recruitment (or science!) - just confidence, energy, and the desire to learn. We ll give you everything else. What we Offer Comprehensive Training & Mentoring From day one, you ll receive hands-on coaching, structured learning, and mentoring from experienced recruiters. You ll learn the full recruitment process - from building relationships to managing client partnerships - at your own pace, with constant support. Clear Career Path We promote from within. You ll have a clear progression path from Trainee to Consultant, Senior, Manager and beyond - with targets, pay rises, and promotions clearly mapped out. Supportive Team Culture You ll join a friendly, close-knit team that celebrates success together. We ll challenge you to grow, but you ll never be on your own. Rewards & Benefits Competitive base salary + up to 50% uncapped commission Annual profit share bonus Hybrid working & flexible benefits Overseas incentives & team trips Office perks pool table, darts, drinks fridge, great coffee Fitness & charity challenges Why Next Phase? We work with cutting-edge companies shaping the future of healthcare - from biotech start-ups to global pharma leaders. Every placement you make helps bring life-changing treatments and technologies to patients worldwide. You ll be part of something meaningful, every single day. What You ll Be Doing Build relationships with candidates and clients in the life science sector Learn and master the full recruitment process with expert guidance Develop your own network and grow your specialist market Collaborate with senior consultants and learn from the best What We re Looking For A recent graduate or early-career professional eager to learn A confident communicator who enjoys speaking with people Motivated, ambitious, and ready to build a successful career Experience in sales, customer service, customer-facing marketing or a relationship building role Your Career Starts Here If you want training, progression, and a place where your success is genuinely supported - join Next Phase and build a career that changes lives. Apply now and take your first step into recruitment with purpose.
Mar 03, 2026
Full time
Full Training • Mentoring • Career Progression • Hybrid Working Horsham Ready to start a career where you can grow fast, and make a real impact? If you re a people person with drive, curiosity, and ambition , this is your chance to launch a long-term career in recruitment - one that combines high earning potential with genuine purpose. At Next Phase, we specialise in connecting brilliant people with organisations leading breakthroughs in life sciences. You don t need experience in recruitment (or science!) - just confidence, energy, and the desire to learn. We ll give you everything else. What we Offer Comprehensive Training & Mentoring From day one, you ll receive hands-on coaching, structured learning, and mentoring from experienced recruiters. You ll learn the full recruitment process - from building relationships to managing client partnerships - at your own pace, with constant support. Clear Career Path We promote from within. You ll have a clear progression path from Trainee to Consultant, Senior, Manager and beyond - with targets, pay rises, and promotions clearly mapped out. Supportive Team Culture You ll join a friendly, close-knit team that celebrates success together. We ll challenge you to grow, but you ll never be on your own. Rewards & Benefits Competitive base salary + up to 50% uncapped commission Annual profit share bonus Hybrid working & flexible benefits Overseas incentives & team trips Office perks pool table, darts, drinks fridge, great coffee Fitness & charity challenges Why Next Phase? We work with cutting-edge companies shaping the future of healthcare - from biotech start-ups to global pharma leaders. Every placement you make helps bring life-changing treatments and technologies to patients worldwide. You ll be part of something meaningful, every single day. What You ll Be Doing Build relationships with candidates and clients in the life science sector Learn and master the full recruitment process with expert guidance Develop your own network and grow your specialist market Collaborate with senior consultants and learn from the best What We re Looking For A recent graduate or early-career professional eager to learn A confident communicator who enjoys speaking with people Motivated, ambitious, and ready to build a successful career Experience in sales, customer service, customer-facing marketing or a relationship building role Your Career Starts Here If you want training, progression, and a place where your success is genuinely supported - join Next Phase and build a career that changes lives. Apply now and take your first step into recruitment with purpose.
A leading global apparel company in Greater London is seeking an Assistant Store Manager for TOMMY HILFIGER. In this role, you will lead the store team, focus on customer service, and ensure store standards are met. The ideal candidate should have experience in retail management, strong communication skills, and a passion for luxury brands. This position offers the opportunity to foster a stellar brand experience and achieve sales growth within a dynamic, collaborative team environment.
Mar 03, 2026
Full time
A leading global apparel company in Greater London is seeking an Assistant Store Manager for TOMMY HILFIGER. In this role, you will lead the store team, focus on customer service, and ensure store standards are met. The ideal candidate should have experience in retail management, strong communication skills, and a passion for luxury brands. This position offers the opportunity to foster a stellar brand experience and achieve sales growth within a dynamic, collaborative team environment.
Summary £15.45 - £15.95 per hour 30 hour contract shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, youll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, youll keep our store running like clockwork, thriving in a fast-paced and challenging environment. Youll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ
Mar 03, 2026
Full time
Summary £15.45 - £15.95 per hour 30 hour contract shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, youll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, youll keep our store running like clockwork, thriving in a fast-paced and challenging environment. Youll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. JBRP1_UKTJ
Assistant Manager - Premium Co-Living Residence Central Manchester 32,000 - 36,000 + Performance Bonus We're recruiting an Assistant Manager for a standout premium brand redefining modern renting in central Manchester. This is a hands-on leadership role for someone who brings great energy, sharp standards and real ownership of both people and place. You'll be confident making day-to-day decisions, leading by example, and ensuring the building runs beautifully - while still being approachable, grounded and on the same wavelength as the residents you serve. If you come from hotels, hospitality, PBSA, BTR, residential or customer-led property and care deeply about service, presentation and detail, this is a brilliant next step. The Role Supporting the General Manager, you'll help oversee the day-to-day operation of a large, design-led building with extensive amenities. You'll lead concierge and housekeeping teams, manage standards across the building, and play a key role in resident experience, facilities, efficiency and cost control. This role suits someone who enjoys autonomy, thrives in a fast-paced environment, and takes pride in running a tight, well-presented operation. Key Responsibilities Support the day-to-day management of a premium residential building Lead, motivate and manage concierge and housekeeping teams on shift Deliver an exceptional resident journey from move-in to move-out Conduct regular building, compliance and health & safety walks Maintain immaculate standards across apartments and shared spaces Support budget control, rotas, utilities and maintenance spend Work closely with contractors on PPM and reactive maintenance Oversee apartment checks, changeovers and resident move-ins Build strong, genuine relationships with residents Support and promote on-site events, pop-ups and community activity What We're Looking For Proven leadership experience in hospitality, PBSA, BTR or residential High standards, strong eye for detail and pride in presentation Warm, approachable and confident - professional but never corporate Comfortable working autonomously while reporting into senior management Strong people skills with a calm, positive and honest approach Interest or experience in facilities, maintenance or building operations is a big plus but not essential Organised, efficient and commercially aware Shift Pattern Mix of 9am-6pm / 1pm-10pm shifts 1 in 3 weekends (two days off in the week) Why Apply? Join a modern, fast-growing premium residential brand Play a key role in shaping standards and culture Work in a stylish, amenity-rich city-centre building Genuine autonomy and opportunity to make your mark Competitive salary with bonus and progression potential Apply now if you want a role where service, people and standards really matter. Due to high application volumes, we may not be able to respond to every applicant
Mar 03, 2026
Full time
Assistant Manager - Premium Co-Living Residence Central Manchester 32,000 - 36,000 + Performance Bonus We're recruiting an Assistant Manager for a standout premium brand redefining modern renting in central Manchester. This is a hands-on leadership role for someone who brings great energy, sharp standards and real ownership of both people and place. You'll be confident making day-to-day decisions, leading by example, and ensuring the building runs beautifully - while still being approachable, grounded and on the same wavelength as the residents you serve. If you come from hotels, hospitality, PBSA, BTR, residential or customer-led property and care deeply about service, presentation and detail, this is a brilliant next step. The Role Supporting the General Manager, you'll help oversee the day-to-day operation of a large, design-led building with extensive amenities. You'll lead concierge and housekeeping teams, manage standards across the building, and play a key role in resident experience, facilities, efficiency and cost control. This role suits someone who enjoys autonomy, thrives in a fast-paced environment, and takes pride in running a tight, well-presented operation. Key Responsibilities Support the day-to-day management of a premium residential building Lead, motivate and manage concierge and housekeeping teams on shift Deliver an exceptional resident journey from move-in to move-out Conduct regular building, compliance and health & safety walks Maintain immaculate standards across apartments and shared spaces Support budget control, rotas, utilities and maintenance spend Work closely with contractors on PPM and reactive maintenance Oversee apartment checks, changeovers and resident move-ins Build strong, genuine relationships with residents Support and promote on-site events, pop-ups and community activity What We're Looking For Proven leadership experience in hospitality, PBSA, BTR or residential High standards, strong eye for detail and pride in presentation Warm, approachable and confident - professional but never corporate Comfortable working autonomously while reporting into senior management Strong people skills with a calm, positive and honest approach Interest or experience in facilities, maintenance or building operations is a big plus but not essential Organised, efficient and commercially aware Shift Pattern Mix of 9am-6pm / 1pm-10pm shifts 1 in 3 weekends (two days off in the week) Why Apply? Join a modern, fast-growing premium residential brand Play a key role in shaping standards and culture Work in a stylish, amenity-rich city-centre building Genuine autonomy and opportunity to make your mark Competitive salary with bonus and progression potential Apply now if you want a role where service, people and standards really matter. Due to high application volumes, we may not be able to respond to every applicant
Role overview We are seeking an accomplished Head of Sales to join Citygate West London, one of the largest VW Group dealerships in Europe, and part of one of the UK's largest independently owned, family-run car retail groups. This high-profile leadership role offers the opportunity to shape and grow the sales business across multiple brands, including VW, Skoda, SEAT, and CUPRA. You will lead a dynamic and ambitious team, driving strategy, commercial performance, and operational excellence across the department. This role provides the chance to make a significant impact, enhancing profitability, customer experience, and market presence, while leading and developing a high-performing sales team. Key responsibilities As the Head of Sales your key responsibilities will be: To manage the sales process in order to maximise gross profit earning potential To manage the sales environment and ensure compliance with the Sales Process To meet prospective and existing customer To manage the sales team to ensure all F&I and insurance related products are offered to every customer To ensure compliance with the FCA Regulations To ensure a daily sales meeting is carried out each morning To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards To be fully compliant with Mystery Shop Standards as set by our Brand partners To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales Executive To carry out appraisals of used vehicles as necessary To handle dissatisfies customers professionally and resolve any complaints in a timely manner. To ensure the Dealerweb system is completed, updated and utilised to maximum effect. What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including: Access to our in-house training academy for everyone Electric Vehicle (EV) Training levels 1- 4 for specific roles Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme About You Strong background in sales management Excellent communication and leadership skills Proven track record of achieving sales targets Ability to work well under pressure and have a strong attention to detail Why Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
Mar 03, 2026
Full time
Role overview We are seeking an accomplished Head of Sales to join Citygate West London, one of the largest VW Group dealerships in Europe, and part of one of the UK's largest independently owned, family-run car retail groups. This high-profile leadership role offers the opportunity to shape and grow the sales business across multiple brands, including VW, Skoda, SEAT, and CUPRA. You will lead a dynamic and ambitious team, driving strategy, commercial performance, and operational excellence across the department. This role provides the chance to make a significant impact, enhancing profitability, customer experience, and market presence, while leading and developing a high-performing sales team. Key responsibilities As the Head of Sales your key responsibilities will be: To manage the sales process in order to maximise gross profit earning potential To manage the sales environment and ensure compliance with the Sales Process To meet prospective and existing customer To manage the sales team to ensure all F&I and insurance related products are offered to every customer To ensure compliance with the FCA Regulations To ensure a daily sales meeting is carried out each morning To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards To be fully compliant with Mystery Shop Standards as set by our Brand partners To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales Executive To carry out appraisals of used vehicles as necessary To handle dissatisfies customers professionally and resolve any complaints in a timely manner. To ensure the Dealerweb system is completed, updated and utilised to maximum effect. What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including: Access to our in-house training academy for everyone Electric Vehicle (EV) Training levels 1- 4 for specific roles Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme About You Strong background in sales management Excellent communication and leadership skills Proven track record of achieving sales targets Ability to work well under pressure and have a strong attention to detail Why Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
Assistant General Manager Liverpool 35,000 + Tronc + Bonus This is an opportunity to join a well-known hospitality group with an exciting expansion plan on the horizon. The venues are celebrated for offering a modern twist on classic dishes with an all-day dining concept that has something for everyone. As they continue to grow, they're now looking for a talented and passionate Assistant General Manager to join the team in Liverpool. Benefits: Competitive Salary of 35,000 + Tronc + Bonus. 50% discount across all other venues within the group. Excellent work-life balance and a supportive environment. Industry-renowned training and clear progression opportunities. Regular incentives and fun team socials. Be part of a well-established and expanding company with a lot of growth potential. The Role: As Assistant General Manager, you'll be at the forefront of the operation, working closely with the General Manager to deliver an exceptional guest experience. You'll lead by example, ensuring that all aspects of the business run smoothly, from managing the team to meeting financial targets and delivering outstanding service. About You: Previous experience as AGM, AM OR Duty Manager, ideally in a busy, customer-focused environment. A strong leader who can motivate and inspire a team to deliver excellent results. Strong financial acumen, with experience in budgeting, cost control, and forecasting. A hands-on approach with the ability to handle the day-to-day challenges of a high-volume venue. A genuine passion for hospitality and delivering an unforgettable guest experience. A team player who thrives in a dynamic, fast-paced environment. Sound like your perfect role? APPLY NOW!
Mar 03, 2026
Full time
Assistant General Manager Liverpool 35,000 + Tronc + Bonus This is an opportunity to join a well-known hospitality group with an exciting expansion plan on the horizon. The venues are celebrated for offering a modern twist on classic dishes with an all-day dining concept that has something for everyone. As they continue to grow, they're now looking for a talented and passionate Assistant General Manager to join the team in Liverpool. Benefits: Competitive Salary of 35,000 + Tronc + Bonus. 50% discount across all other venues within the group. Excellent work-life balance and a supportive environment. Industry-renowned training and clear progression opportunities. Regular incentives and fun team socials. Be part of a well-established and expanding company with a lot of growth potential. The Role: As Assistant General Manager, you'll be at the forefront of the operation, working closely with the General Manager to deliver an exceptional guest experience. You'll lead by example, ensuring that all aspects of the business run smoothly, from managing the team to meeting financial targets and delivering outstanding service. About You: Previous experience as AGM, AM OR Duty Manager, ideally in a busy, customer-focused environment. A strong leader who can motivate and inspire a team to deliver excellent results. Strong financial acumen, with experience in budgeting, cost control, and forecasting. A hands-on approach with the ability to handle the day-to-day challenges of a high-volume venue. A genuine passion for hospitality and delivering an unforgettable guest experience. A team player who thrives in a dynamic, fast-paced environment. Sound like your perfect role? APPLY NOW!
