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Link to Privacy Policy Link to Cookie PolicySenior Product Manager, Disputes page is loaded Senior Product Manager, Disputeslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R8509 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description is seeking a Senior Product Manager to own and build our global disputes and chargebacks capabilities for both issuing and acquiring products. This role is key to defining and executing a dispute strategy to enable growth in both existing and new markets globally. The candidate will lead cross-functional efforts across product, engineering, and business teams to deliver end to end dispute processing and tools for merchants. Key Responsibilities Define the product vision: architect a comprehensive global strategy and roadmap for the disputes domain. Build a world class dispute API and dispute tools: lead the strategy and development of our disputes API and merchant dashboard features, ensuring merchants have granular visibility and control over their chargeback lifecycle whilst equipping them with the right tools to optimise performance. Drive scheme compliance & innovation: Serve as the subject matter expert on disputes and translate complex regulatory changes into product features that protect our merchants. Optimise performance metrics: Take ownership of key performance indicators, including win rates, representment rates, and category types. You will use data to identify gaps and opportunities to improve success rates across different markets and industries. Cross-Functional Leadership: Partner closely with Legal, Treasury, and Dispute Operations teams to automate internal workflows, reducing manual touchpoints and scaling our operational capacity. Strategic partnerships: collaborate directly with card networks (Visa, Mastercard, Amex etc.) and third-party data providers to integrate cutting-edge tools into the ecosystem. About You Experience: 5-7+ years of product management experience in either disputes, payment processing or fintech. Execution and ownership: You are a hands-on individual with a strong sense of ownership. You collaborate effectively across functions to ensure end-to-end process automation with other product teams. Technical fluency: You are comfortable reading API documentation, discussing system architecture with engineering leads, and understanding how data flows between issuers, acquirers, and schemes. Data-driven: You possess strong analytical skills and can leverage data in determining product decisions and prioritisation in practice. Stakeholder Management: You have high EQ and the ability to influence senior leaders and cross-functional teams without direct authority. Effective communicator: Able to inspire others with a shared vision and simplify complex concepts for a wide range of audiences. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and

Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A little more about your role: Members of the mining team come from a wide range of backgrounds and bring different experiences to the group. This diversity is seen as a strength of the team and valued within our business. It is envisaged that the successful candidate will go through an integration period which will enable them to familiarise themself with the members of the team in the UK, Ireland and further afield as well as providing the team an opportunity to learn more about them. The roles of people within the team vary as individuals tend to shape their career around their personal strengths and interests. WSP is currently seeking a Group Leader and Senior Mine Waste Engineer for the UK and Ireland Mine Waste Group, reporting to the Head of Mining (Europe). This is a dual role, based in either the UK or Ireland, where you will provide both leadership to a growing team of 40+ professionals and deliver senior-level geotechnical expertise to support our expanding mine waste business. As the Group Leader, you will be responsible for leading and managing a team of consultant engineers, geoscientists and specialists involved in the design, monitoring and management and construction of tailings and mine waste storage facilities. A key part of the role is to support delivering our strategic objectives to grow our mining business across the region. With your mine tailings, mine waste and geotechnical engineering experience, you will play a critical role in ensuring the safe and efficient management of tailings, minimising environmental impacts and ensuring compliance with regulatory standards and international guidelines. You will provide technical guidance, project oversight and mentorship to team members, while collaborating with clients, regulators, and other stakeholders to achieve project objectives. You will join a growing European business that is integrated with our global mining and metals business of over 5,200 mining professionals, offering access to both international expertise and global client relationships. An overview of your role will include: Provide leadership to a team of mine waste technical staff, including strategic direction, business development and operational growth. Promote and champion a safety-first culture, identifying and managing potential safety risks associated with working on mining and remote sites, with tailings management and ensuring adherence to best practice safety protocols. Manage and develop employees in alignment with WSP's core values, including setting objectives, providing feedback and conducting performance reviews. Partner with senior colleagues in business development efforts, including building and maintaining client relationships, proposal preparation and project positioning. Foster a collaborative and positive team environment, encouraging innovation and continuous improvement. Work closely with senior management to align team operations with strategic business priorities. Lead or manage large, complex, and/or multidisciplinary projects, delivering high-quality work on time and within budget. Liaise with internal and external stakeholders, including mine operators, regulatory authorities and contractors. Prepare and review technical proposals and design work packages in response to client requirements. Coach and mentor junior and intermediate staff to support career growth and professional development. Be a visible advocate for Inclusion and Belonging and uphold WSP's Guiding Principles as a core part of the team culture. Direct a wide range of geotechnical and mine waste-management projects, including site investigation and monitoring; laboratory testing and interpretation; design and construction; geotechnical analysis; and dam safety inspections and reviews. Direct and review geotechnical analyses with a focus on soil mechanics and provide technical expertise within your area of specialisation. Manage quality assurance and risk during design work, including critical review of technical outputs. Oversee geotechnical analyses and risk assessments to ensure the structural integrity and stability of tailings facilities. You will have a background in: Relevant (post-degree) experience working in consulting engineering or within the mining industry. Bachelor's Degree in Civil, Mining or Geological Engineering (Master's Degree preferred). Chartered Engineer (CEng) or Chartered Geologist (CGeol) in the UK or equivalent professional registration in Ireland. Experience in soil mechanics and geotechnical engineering, with a defined technical specialisation. Excellent technical writing (reports and proposals), interpersonal communication and emotional intelligence. Strong ability to develop and maintain relationships with clients and colleagues. Proven success in business development and client relationship management. Strong risk management skills, sound engineering judgement, and a commitment to technical excellence. Ability to effectively delegate and manage interdisciplinary project teams. Strong leadership and business acumen. A self-motivated leader with the ability to work collaboratively within a diverse team environment. Demonstrated supervisory experience, including mentoring, reviewing work and managing performance. Experience in strategic and business planning. Proven capability in financial forecasting and budgeting. Adaptability and flexibility to manage priorities, deadlines, and change, while building effective cross-disciplinary partnerships. Commitment to safe work practices for yourself and your team. If you don't meet all that we are looking for please still consider applying. Not everyone will meet all the requirements, but you might have skills we didn't know we need. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. Job Info Job Identification 77853 Posting Date 01/07/2026, 12:41 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria . click apply for full job details

Research Scientist, Open Source Technical Safeguards London, UK About the AI Security Institute The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We're in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We're here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Societal Resilience Societal Resilience is a multidisciplinary team that studies how advanced AI models can impact people and society. We research the prevalence and severity of high impact societal risks caused by frontier AI deployment, and develop mitigations to address these risks. Core research topics include the use of AI for assisting with criminal activities, preventing critical overreliance on insufficiently robust systems, undermining trust in information, jeopardising psychological wellbeing, or for malicious social engineering. We are interested in both immediate and medium term risks. Why this team matters One emerging risk area we are concerned with is the use of open weight models to drive risks like child sexual abuse material (CSAM) and non consensual intimate imagery (NCII) generation. AISI has previously published research on methods for making open weight models more robust against malicious tampering. In this role, you'll join a strongly collaborative technical research team to help design and develop technical safeguards for open weight models that will reduce the risks of CSAM, NCII, and other risks. We do not expect this role to handle this kind of content directly. About the role This is a research scientist position focused on developing technical safeguards against tampering with open weight models. The role will focus on mitigating AI generated CSAM and NCII by targeting the real world supply chain driving harm: open weight models, adaptation artifacts (LoRAs, guides), and downstream distribution infrastructure (hosting platforms, app stores, operating systems). Our approach prioritises downstream mitigations and actors beyond frontier model developers. This role will build technical tools, protocols, and evidence that platforms and OS/app ecosystems can adopt. This work belongs inside UK government because effective mitigation requires cross agency coordination (Home Office, DSIT, Ofcom), engagement with regulated platforms under the Online Safety Act, and credible evidence to inform policy trade offs across innovation, competition, and child protection. This role will synthesize threat intelligence on how AI generated CSAM and NCII are developed, create scalable screening methodologies that platforms can realistically run, and publish best practice protocols with NGOs to raise the floor across the ecosystem. You'll work closely with engineers and domain experts across AISI, as well as external research collaborators at Home Office, Internet Watch Foundation, and Ofcom. Researchers on this team have substantial freedom to shape independent research agendas, lead collaborations, and initiate projects that push the frontier of what evaluations can reveal. Example Projects Publish a Problem Book framing the technical challenges and research directions for preventing CSAM/NCII misuse across model and hosting layers. Develop threat models for how AI generated CSAM and NCII are created and shared. Design and pilot scalable, automated screening methodologies platforms can run pre publication on uploads (topic general prototypes that avoid exposure to illegal content). Develop approaches for identifying and tracking known or novel CSAM LoRAs to enable platform blocking at upload. Co develop best practice protocols with NGOs (e.g., Thorn/IWF) for hosting, app store, and OS enforcement. This is an individual contributor role with no line management responsibilities. You will report into a senior Research Scientist overseeing our team's misuse workstream. Impact Your work will raise safety standards across hosting and distribution layers, reduce the availability of CSAM/NCII generating artifacts (e.g., LoRAs) on major platforms, inform industry protocols and possibly standards, and provide actionable evidence for government decisions. Crucially, we do not expect this role to handle NCII or CSAM material. Role Requirements We're flexible on the exact profile and expect successful candidates will meet many (but not necessarily all) of the criteria below. Depending on experience, we will consider candidates at either the RS or Senior RS level. At least 3+ years of relevant experience in applied ML, trust & safety tooling, content moderation, security engineering, or adjacent technical fields; we also welcome strong earlier career applicants (2-3 years) with demonstrated impact in open source technical work. Deep familiarity with open weight image/video models (diffusion, LoRA), model hosting ecosystems (e.g., Hugging Face, GitHub), and the limitations of pre deployment safeguards. Strong methodological rigor and creativity; able to design automated, scalable evaluations and detection methods that generalise and avoid reliance on illegal content. Strong Python and ML stack (PyTorch/JAX), data engineering, and systems skills; experience building pipelines and tooling that run at platform scale. Knowledge of fingerprinting and detection approaches (e.g., perceptual hashing, embedding based similarity, behavioural signatures), and their privacy and robustness trade offs. Excellent writing and communication for technical and policy audiences; ability to translate evidence into practical governance guidance. High agency, ethical judgment, and safe working practices for sensitive topics. Commit to work from our London office in Whitehall for parts of the week, with flexibility for remote work. We're looking for full time commitment but are open to part time arrangements. Preferred Experience collaborating with hosting platforms, app stores, OS vendors, or regulators (e.g., Ofcom) on safety by design initiatives. Familiarity with Online Safety Act requirements and platform trust & safety operations; prior work with NGOs such as IWF, Thorn, or STOPNCII.org. Expertise in diffusion models and adaptation techniques (LoRA), model evaluation, and secure tooling for sensitive domains. Experience with privacy preserving computation, metadata poor detection, and standardization efforts (RFCs, protocols). Open source contributions (tools, libraries) and evidence of leading cross sector technical projects. Example backgrounds Senior trust & safety engineer who built automated content integrity pipelines for a large platform; strong OS/Strack record; experience with model hosting ecosystems. Applied ML researcher with a PhD/postdoc in computer vision or ML safety; hands on with diffusion/LoRA; led evaluations and published tooling used by industry. Security/data engineer with 3+ years building scalable detection systems; experience in fingerprinting, hashing, and privacy preserving methods; collaborated with regulators/NGOs. What we offer Impact you couldn't have anywhere else Incredibly talented, mission driven and supportive colleagues Direct influence on how frontier AI is governed and deployed globally Work with the Prime Minister's AI Advisor and leading AI companies Opportunity to shape the first & best resourced public interest research team focused on AI security Resources & access Pre release access to multiple frontier models and ample compute Extensive operational support so you can focus on research and ship quickly Work with experts across national security, policy, AI research, and adjacent sciences If you're talented and driven, you'll own important problems early. 5 development days per year, an annual L&D budget, and travel support for conferences and external collaborations. Freedom to pursue research bets without product pressure Opportunities to publish and collaborate externally Life & family Modern central London office (cafes, food court, gym) or option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford, or Bristol Hybrid working with opportunities for occasional remote work abroad At least 25 days' annual leave, 8 public holidays, and extra team wide breaks Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time) Plus: 27% government funded pension contribution on top of salary, work from home equipment and dental insurance Annual salary is benchmarked to role scope and relevant experience. Most offers land between £65,000 and £145,000 (base plus technical allowance), with 27% employer pension and other benefits on top (details on the "what we offer" section on our careers page). This role sits outside of the DDaT pay framework given the scope of this role requires in depth technical expertise in frontier AI safety, robustness and advanced AI architectures. Salary ranges Level 3 - Total Package £65,000 - £75,000 inclusive of a base salary £35,720 plus additional technical talent allowance of between £29,280 - £39,280 . click apply for full job details

The Team The position of Senior Strategic Value & Process Optimisation Consultant (Value Engineer) is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof of value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role As a Senior Strategic Value & Process Optimisation Consultant (Value Engineer) you are spearheading our mission of data driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end to end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest growing tech companies worldwide. The work you'll do Identify & Frame Value Discover and translate customers' strategic priorities into high impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof of Value Projects and communicate the value opportunity and strategic roadmap to C Level executive Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise wide change initiatives Present results and realised value to senior management and C level executives Scale Value Responsible for the end to end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need Live for Customer Value: 5+ years experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realise value Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance. Industry Expertise: Ideally expertise in one or more industries (e.g. Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, Chemicals) and the ability to develop a deep understanding of industry trends and strategic opportunities Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program What Celonis Can Offer You Pioneer Innovation: Work with the leading, award winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well being: Access to resources such as gym subsidies, counseling, and well being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. 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