Network and Customer Science Manager

Network and Customer Science Manager page is loaded Network and Customer Science Managerlocations: Peterborough: Lincoln: Huntingdontime type: Full timeposted on: Posted Todayjob requisition id: C272 Network and Customer Science Manager Circa £64,000 dependent on skills & experience Permanent, 37 hours per week Huntingdon / Peterborough / Lincoln Make every drop of your potential count. Join our team! The Quality, Environment & Assurance Network and Customer Science Manager leads and develops a team to ensure optimum water quality is provided through the network, responding to customer needs and mitigating risks ahead of time. You'll focus on quality from source to tap, enabling proactive and reactive interventions, and supporting capital project delivery. You'll develop an inclusive environment, mentor your team, and ensure delivery of effective scientific services to internal and external stakeholders. The role includes managing regulatory reporting, customer support, and continuous improvement. Key responsibilities Lead water quality investigations and ensure regulatory compliance. Develop and mentor a high-performing scientific team. Manage customer support and regulatory reporting. Enable operational and capital teams to manage water quality risks. Drive continuous improvement and represent the business externally. As a valued employee you'll be entitled to: A competitive pension scheme where we double-match your contributions up to 6% Private healthcare for your peace of mind An annual bonus scheme The opportunity to volunteer in your local community 26 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays Life cover (8x your salary) and personal accident cover (up to 5x your salary) Flexible benefits to support your well-being and lifestyle Paid time off for illness, both physical and mental Free parking at all office locations, sites, and leisure parks Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave Degree or postgraduate qualification in a relevant scientific subject. Team leadership and management experience. Ability to critically evaluate information and make strategic decisions. Strong interpersonal, mentoring, and influencing skills. Commitment to health, safety, and continuous improvement. Inclusion at Anglian Water: Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong. Closing date: 6th January 2026 We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our .Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.