Our Basingstoke based client is seeking a detail-oriented Mortgage Administrator to join their team. The successful candidate must have experience supporting mortgage / loan applications from submission through to completion. Skilled in managing application pipelines, handling inbound and outbound broker calls, chasing documentation and supporting underwriters to ensure cases progress efficiently and accurately. You will be known for delivering excellent customer service, maintaining strong regulatory compliance and working collaboratively with brokers, solicitors and internal teams to meet service levels and completion targets while ensuring customers are treated fairly. Permanent applications may be considered for this role Key responsibilities: Process mortgage applications Be the first point of contact on the telephone for the Intermediary panel, providing quick and clear responses. Make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met to the Underwriter responsible for the case, Senior Underwriter or Underwriting Manager Provide technical assistance to the Intermediary panel in respect of the Broker Portal & Global Iris, payment collection services Ensure you challenge yourself and the underwriters you are supporting, to ensure the company only ask for the correct documentation and information required to make a lending decision and no more. To ensure the accuracy of all notes, requirements and conditions added to an application Manage a pipeline of mortgage applications from receipt through to completion, ensuring telephone calls are made to chase up or obtain clarification of information Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production Work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers to questions and points of clarification they may raise Assisting with the production and preparation of monthly reporting Skills and experience: Excellent telephone manner and customer service skills Experience of working within a busy team environment Experience in managing own workload and bring flexible where required in the approach to day-to-day activities. Strong analytical skills and attention to detail Working in in line with the agreed Lending Manual & Processing Manual and process documents Build relationships with the external Sales Business Development Team
Mar 04, 2026
Full time
Our Basingstoke based client is seeking a detail-oriented Mortgage Administrator to join their team. The successful candidate must have experience supporting mortgage / loan applications from submission through to completion. Skilled in managing application pipelines, handling inbound and outbound broker calls, chasing documentation and supporting underwriters to ensure cases progress efficiently and accurately. You will be known for delivering excellent customer service, maintaining strong regulatory compliance and working collaboratively with brokers, solicitors and internal teams to meet service levels and completion targets while ensuring customers are treated fairly. Permanent applications may be considered for this role Key responsibilities: Process mortgage applications Be the first point of contact on the telephone for the Intermediary panel, providing quick and clear responses. Make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met to the Underwriter responsible for the case, Senior Underwriter or Underwriting Manager Provide technical assistance to the Intermediary panel in respect of the Broker Portal & Global Iris, payment collection services Ensure you challenge yourself and the underwriters you are supporting, to ensure the company only ask for the correct documentation and information required to make a lending decision and no more. To ensure the accuracy of all notes, requirements and conditions added to an application Manage a pipeline of mortgage applications from receipt through to completion, ensuring telephone calls are made to chase up or obtain clarification of information Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production Work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers to questions and points of clarification they may raise Assisting with the production and preparation of monthly reporting Skills and experience: Excellent telephone manner and customer service skills Experience of working within a busy team environment Experience in managing own workload and bring flexible where required in the approach to day-to-day activities. Strong analytical skills and attention to detail Working in in line with the agreed Lending Manual & Processing Manual and process documents Build relationships with the external Sales Business Development Team
Loan Processor Manchester City Centre £32,500 basic + competitive bonus Full-time Onsite with hybrid options following probation About the Role Time Recruitment is partnering with a leading specialist lender to recruit an experienced Underwriter to join their expanding Second Charge team. This is an excellent opportunity for candidates with backgrounds in IVA processing, loan underwriting, or car finance underwriting looking to progress within a supportive, fast-paced financial services environment. Why This Role Stands Out You will be joining a purpose-driven lender with a strong social ethos, dedicated to financial inclusion and assisting customers who may be underserved by traditional lenders. The team is friendly, collaborative, and committed to delivering fair outcomes for every customer. This role values your judgement, attention to detail, and ability to assess individual circumstances with care and accuracy. Key Responsibilities Manage a pipeline of second charge mortgage applications from submission through to final lending decision. Manually underwrite cases in line with regulatory standards and internal policies. Review and verify customer documentation, requesting additional information where necessary. Communicate clearly with customers, brokers, and internal teams to progress applications efficiently. Ensure accurate record-keeping and maintain high-quality standards across all cases. Work towards achievable KPIs within a supportive, performance-driven environment. Person Specification Essential Experience Minimum of 12 months experience assessing or processing loan applications, ideally within second charge lending, IVA processing, or motor finance underwriting . Proven success working in a fast-paced, target-driven environment. Strong track record of maintaining quality and accuracy across a high volume of cases. Additional Strengths Confident in questioning and challenging evidence presented. Excellent attention to detail and data accuracy. Experience identifying vulnerable customers and working with adverse credit. Strong written and verbal communication skills. Good numeracy and proficiency in Microsoft Office. Natural problem-solver with a customer-first mindset. Benefits Clear career progression pathways, including opportunities to move into Mortgage Advice. Full support and funding to obtain your CeMAP qualification . Up to 25 days holiday plus bank holidays , including your birthday off every year . Healthcare cash plan. Company pension scheme with up to 5% matched contributions . Regular social events and a genuinely supportive team culture. Hybrid working available after probation (minimum 3 days onsite). Our Company Culture Join a business that champions financial empowerment, innovation, and doing the right thing for customers. The environment is collaborative, energetic, and focused on continuous improvement a place where your ideas and professional growth truly matter.
Feb 27, 2026
Full time
Loan Processor Manchester City Centre £32,500 basic + competitive bonus Full-time Onsite with hybrid options following probation About the Role Time Recruitment is partnering with a leading specialist lender to recruit an experienced Underwriter to join their expanding Second Charge team. This is an excellent opportunity for candidates with backgrounds in IVA processing, loan underwriting, or car finance underwriting looking to progress within a supportive, fast-paced financial services environment. Why This Role Stands Out You will be joining a purpose-driven lender with a strong social ethos, dedicated to financial inclusion and assisting customers who may be underserved by traditional lenders. The team is friendly, collaborative, and committed to delivering fair outcomes for every customer. This role values your judgement, attention to detail, and ability to assess individual circumstances with care and accuracy. Key Responsibilities Manage a pipeline of second charge mortgage applications from submission through to final lending decision. Manually underwrite cases in line with regulatory standards and internal policies. Review and verify customer documentation, requesting additional information where necessary. Communicate clearly with customers, brokers, and internal teams to progress applications efficiently. Ensure accurate record-keeping and maintain high-quality standards across all cases. Work towards achievable KPIs within a supportive, performance-driven environment. Person Specification Essential Experience Minimum of 12 months experience assessing or processing loan applications, ideally within second charge lending, IVA processing, or motor finance underwriting . Proven success working in a fast-paced, target-driven environment. Strong track record of maintaining quality and accuracy across a high volume of cases. Additional Strengths Confident in questioning and challenging evidence presented. Excellent attention to detail and data accuracy. Experience identifying vulnerable customers and working with adverse credit. Strong written and verbal communication skills. Good numeracy and proficiency in Microsoft Office. Natural problem-solver with a customer-first mindset. Benefits Clear career progression pathways, including opportunities to move into Mortgage Advice. Full support and funding to obtain your CeMAP qualification . Up to 25 days holiday plus bank holidays , including your birthday off every year . Healthcare cash plan. Company pension scheme with up to 5% matched contributions . Regular social events and a genuinely supportive team culture. Hybrid working available after probation (minimum 3 days onsite). Our Company Culture Join a business that champions financial empowerment, innovation, and doing the right thing for customers. The environment is collaborative, energetic, and focused on continuous improvement a place where your ideas and professional growth truly matter.
Our client, a leading business in the Financial Services industry is seeking a Junior Mortgage Underwriter to join their growing team on a full-time, permanent basis. Due to an exciting period our client is looking for a Junior Mortgage Underwriter to join them on a full-time basis, working closely with the team to underwrite mortgage applications accurately and consistently, in line with lending criteria. The successful candidate will have a minimum of 6 months experience as a Mortgage Underwriter, ideally with BTL experience although commercial and residential experience is also considered. Key Responsibilities: Underwrite mortgage applications to a high standard, ensuring lending criteria is adhered to alongside compliance requirements Interpret credit data, financial statements and supporting documents for both individual and LTD company applications Complete case types including standard properties, HMOs, Multi-unit properties and other niche cases Liaise effectively with Brokers and other departments within the business to ensure a high-level of service is maintained at all times Key Experience: Minimum of 6 months Mortgage Underwriting experience, ideally within BTL although commercial or residential will also be considered Proven ability to assess complex cases Good understanding of rules and regulations within the Mortgage market Experienced in underwriting more complex cases such as HMOs would be advantageous Excellent communicator, confident liaising with colleagues, clients and third parties This is an excellent opportunity for a Mortgage Underwriter to join a thriving business who are leaders in their field. You will be working closely with an experienced team, working on complex cases in a niche field. CVs are being reviewed, so please apply now for immediate consideration.
Feb 26, 2026
Full time
Our client, a leading business in the Financial Services industry is seeking a Junior Mortgage Underwriter to join their growing team on a full-time, permanent basis. Due to an exciting period our client is looking for a Junior Mortgage Underwriter to join them on a full-time basis, working closely with the team to underwrite mortgage applications accurately and consistently, in line with lending criteria. The successful candidate will have a minimum of 6 months experience as a Mortgage Underwriter, ideally with BTL experience although commercial and residential experience is also considered. Key Responsibilities: Underwrite mortgage applications to a high standard, ensuring lending criteria is adhered to alongside compliance requirements Interpret credit data, financial statements and supporting documents for both individual and LTD company applications Complete case types including standard properties, HMOs, Multi-unit properties and other niche cases Liaise effectively with Brokers and other departments within the business to ensure a high-level of service is maintained at all times Key Experience: Minimum of 6 months Mortgage Underwriting experience, ideally within BTL although commercial or residential will also be considered Proven ability to assess complex cases Good understanding of rules and regulations within the Mortgage market Experienced in underwriting more complex cases such as HMOs would be advantageous Excellent communicator, confident liaising with colleagues, clients and third parties This is an excellent opportunity for a Mortgage Underwriter to join a thriving business who are leaders in their field. You will be working closely with an experienced team, working on complex cases in a niche field. CVs are being reviewed, so please apply now for immediate consideration.
Our Basingstoke based client is seeking a detail-oriented Mortgage Administrator to join their team . The successful candidate must have experience supporting mortgage applications from submission through to completion. Skilled in managing application pipelines, handling inbound and outbound broker calls, chasing documentation and supporting underwriters to ensure cases progress efficiently and accurately. You will be known for delivering excellent customer service, maintaining strong regulatory compliance and working collaboratively with brokers, solicitors and internal teams to meet service levels and completion targets while ensuring customers are treated fairly. Permanent applications may be considered for this role Key responsibilities: Process mortgage applications Be the first point of contact on the telephone for the Intermediary panel, providing quick and clear responses. Make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met to the Underwriter responsible for the case, Senior Underwriter or Underwriting Manager Provide technical assistance to the Intermediary panel in respect of the Broker Portal & Global Iris, payment collection services Ensure you challenge yourself and the underwriters you are supporting, to ensure the company only ask for the correct documentation and information required to make a lending decision and no more. To ensure the accuracy of all notes, requirements and conditions added to an application Manage a pipeline of mortgage applications from receipt through to completion, ensuring telephone calls are made to chase up or obtain clarification of information Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production Work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers to questions and points of clarification they may raise Assisting with the production and preparation of monthly reporting Skills and experience: Experience of manually writing mortgage applications, rather than decision backed systems Excellent telephone manner and customer service skills Experience of working within a busy team environment Experience in managing own workload and bring flexible where required in the approach to day-to-day activities. Strong analytical skills and attention to detail Working in in line with the agreed Lending Manual & Processing Manual and process documents Build relationships with the external Sales Business Development Team
Feb 19, 2026
Full time
Our Basingstoke based client is seeking a detail-oriented Mortgage Administrator to join their team . The successful candidate must have experience supporting mortgage applications from submission through to completion. Skilled in managing application pipelines, handling inbound and outbound broker calls, chasing documentation and supporting underwriters to ensure cases progress efficiently and accurately. You will be known for delivering excellent customer service, maintaining strong regulatory compliance and working collaboratively with brokers, solicitors and internal teams to meet service levels and completion targets while ensuring customers are treated fairly. Permanent applications may be considered for this role Key responsibilities: Process mortgage applications Be the first point of contact on the telephone for the Intermediary panel, providing quick and clear responses. Make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met to the Underwriter responsible for the case, Senior Underwriter or Underwriting Manager Provide technical assistance to the Intermediary panel in respect of the Broker Portal & Global Iris, payment collection services Ensure you challenge yourself and the underwriters you are supporting, to ensure the company only ask for the correct documentation and information required to make a lending decision and no more. To ensure the accuracy of all notes, requirements and conditions added to an application Manage a pipeline of mortgage applications from receipt through to completion, ensuring telephone calls are made to chase up or obtain clarification of information Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production Work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers to questions and points of clarification they may raise Assisting with the production and preparation of monthly reporting Skills and experience: Experience of manually writing mortgage applications, rather than decision backed systems Excellent telephone manner and customer service skills Experience of working within a busy team environment Experience in managing own workload and bring flexible where required in the approach to day-to-day activities. Strong analytical skills and attention to detail Working in in line with the agreed Lending Manual & Processing Manual and process documents Build relationships with the external Sales Business Development Team
