At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Mar 14, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Mar 13, 2026
Full time
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Assistant Marketing Manager 40-45k + bonus & benefits Hybrid (4 days office, Hayes) Zachary Daniels is partnering with a large, well-known international retail brand to recruit an ambitious Assistant Marketing Manager . This is a high-impact role within a fast-growing, well-funded marketing team, offering excellent progression opportunities in a global business. Why join? You'll work on national brand campaigns, retail and trade marketing, and performance-led digital activity , partnering closely with senior leadership and leading media agencies. Benefits include: Bonus scheme 25 days holiday Pension Private medical (Bupa) Life insurance Staff discount Early Friday finishes Training & development Team events The Role Reporting to the Marketing & DTC Director , you'll play a key role in delivering retail marketing, trade marketing and digital performance across the UK, while line-managing a Marketing Executive. This is a hands-on, commercially focused role with exposure to both brand and performance marketing . Key Responsibilities Own and manage paid search / PPC, SEO, display and wider digital channels with media partners Deliver retail and trade marketing activity , supporting key retail partners and owned stores Support TV, brand and integrated campaigns across online and offline channels Manage and optimise website content, product copy and assets Track, analyse and report performance using Google Analytics and digital tools Coordinate in-store promotions, events, exhibitions and experiential activity Work closely with e-commerce and retail sales teams to drive conversion and brand consistency Line-manage a Marketing Executive and collaborate cross-functionally What We're Looking For Proven experience in retail marketing and/or trade marketing Strong digital marketing background , including PPC / paid search Broad channel experience across online and offline marketing Experience working with media, digital or PR agencies Commercially minded, hands-on and delivery focused Confident communicator with strong attention to detail Marketing degree or CIM qualification desirable Working Pattern Monday-Friday, 9-5 4 days in the Hayes office, 1 day from home This is a fantastic opportunity to step into a career-defining role with a premium retail brand that genuinely invests in its people. Apply now to take the next step in your marketing career. BH35023
Mar 13, 2026
Full time
Assistant Marketing Manager 40-45k + bonus & benefits Hybrid (4 days office, Hayes) Zachary Daniels is partnering with a large, well-known international retail brand to recruit an ambitious Assistant Marketing Manager . This is a high-impact role within a fast-growing, well-funded marketing team, offering excellent progression opportunities in a global business. Why join? You'll work on national brand campaigns, retail and trade marketing, and performance-led digital activity , partnering closely with senior leadership and leading media agencies. Benefits include: Bonus scheme 25 days holiday Pension Private medical (Bupa) Life insurance Staff discount Early Friday finishes Training & development Team events The Role Reporting to the Marketing & DTC Director , you'll play a key role in delivering retail marketing, trade marketing and digital performance across the UK, while line-managing a Marketing Executive. This is a hands-on, commercially focused role with exposure to both brand and performance marketing . Key Responsibilities Own and manage paid search / PPC, SEO, display and wider digital channels with media partners Deliver retail and trade marketing activity , supporting key retail partners and owned stores Support TV, brand and integrated campaigns across online and offline channels Manage and optimise website content, product copy and assets Track, analyse and report performance using Google Analytics and digital tools Coordinate in-store promotions, events, exhibitions and experiential activity Work closely with e-commerce and retail sales teams to drive conversion and brand consistency Line-manage a Marketing Executive and collaborate cross-functionally What We're Looking For Proven experience in retail marketing and/or trade marketing Strong digital marketing background , including PPC / paid search Broad channel experience across online and offline marketing Experience working with media, digital or PR agencies Commercially minded, hands-on and delivery focused Confident communicator with strong attention to detail Marketing degree or CIM qualification desirable Working Pattern Monday-Friday, 9-5 4 days in the Hayes office, 1 day from home This is a fantastic opportunity to step into a career-defining role with a premium retail brand that genuinely invests in its people. Apply now to take the next step in your marketing career. BH35023
Platinum Travel Recruitment are collaborating with a fabulous forward thinking global travel company who are now seeking a driven and self motivated salesperson to join our clients Commercial team as an Inside Sales Executive. If you have experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms and based in the UK we would love to hear from you. Remote role once a month connection visit to the Manchester office. Generous bonus, supportive team, career development, travel perks and many other benefits are on offer. Inside Sales Executive - Duties: Selling our clients online booking system as a service, engaging prospects primarily via email, phone, virtual calls and other social/digital channels. Expanding market sectors and exploring growth at scale globally. Developing reciprocal pipelines within the Asia-Pacific region. This role is designed for a high-performing tele-sales professional looking to progress into SaaS and travel technology, with clear exposure to enterprise-grade platforms. The role supports ambitious growth targets and is underpinned by a structured onboarding, training and coaching programme with career progression in focus. Inside Sales Executive - Essential Requirements: Experience selling subscription-based, platform solutions or similar. Exposure to corporate travel, booking tools, workflow software - or similar within another industry. Familiarity with CRM systems (e.g. Salesforce or similar). Understanding of tender cycles or multi-stakeholder buying environments. Comfortable discussing technology, automation, and AI-enabled solutions. Experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms. Confident, persuasive telephone manner with strong listening skills. Able to generate and qualify leads. Confident with conducting structured sales conversations. Comfortable selling solutions rather than one-off products. Accurate forecasting and CRM (SalesForce) hygiene ideal but not essential. Inside Sales Executive - Benefits: Bonus - £10k, uncapped On Target Commission (OTC), paid quarterly Birthday treat Company pension scheme Company sick pay Private medical insurance Death in service cover Employee Assistance Programme Cycle to Work scheme Flexible benefit options: Tech scheme, Retail discounts or Give as you earn Exposure to best-in-class booking technology, AI innovation and global travel content. Opportunity to be part of a high-growth, future-focused travel technology business. Clear pathway from tele-sales into SaaS, technology or enterprise sales for career growth.
Mar 13, 2026
Full time
Platinum Travel Recruitment are collaborating with a fabulous forward thinking global travel company who are now seeking a driven and self motivated salesperson to join our clients Commercial team as an Inside Sales Executive. If you have experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms and based in the UK we would love to hear from you. Remote role once a month connection visit to the Manchester office. Generous bonus, supportive team, career development, travel perks and many other benefits are on offer. Inside Sales Executive - Duties: Selling our clients online booking system as a service, engaging prospects primarily via email, phone, virtual calls and other social/digital channels. Expanding market sectors and exploring growth at scale globally. Developing reciprocal pipelines within the Asia-Pacific region. This role is designed for a high-performing tele-sales professional looking to progress into SaaS and travel technology, with clear exposure to enterprise-grade platforms. The role supports ambitious growth targets and is underpinned by a structured onboarding, training and coaching programme with career progression in focus. Inside Sales Executive - Essential Requirements: Experience selling subscription-based, platform solutions or similar. Exposure to corporate travel, booking tools, workflow software - or similar within another industry. Familiarity with CRM systems (e.g. Salesforce or similar). Understanding of tender cycles or multi-stakeholder buying environments. Comfortable discussing technology, automation, and AI-enabled solutions. Experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms. Confident, persuasive telephone manner with strong listening skills. Able to generate and qualify leads. Confident with conducting structured sales conversations. Comfortable selling solutions rather than one-off products. Accurate forecasting and CRM (SalesForce) hygiene ideal but not essential. Inside Sales Executive - Benefits: Bonus - £10k, uncapped On Target Commission (OTC), paid quarterly Birthday treat Company pension scheme Company sick pay Private medical insurance Death in service cover Employee Assistance Programme Cycle to Work scheme Flexible benefit options: Tech scheme, Retail discounts or Give as you earn Exposure to best-in-class booking technology, AI innovation and global travel content. Opportunity to be part of a high-growth, future-focused travel technology business. Clear pathway from tele-sales into SaaS, technology or enterprise sales for career growth.
Platinum Travel Recruitment are collaborating with a fabulous forward thinking global travel company who are now seeking a driven and self motivated salesperson to join our clients Commercial team as an Inside Sales Executive. If you have experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms and based in the UK we would love to hear from you. Remote role once a month connection visit to the Manchester office. Generous bonus, supportive team, career development, travel perks and many other benefits are on offer. Inside Sales Executive - Duties: Selling our clients online booking system as a service, engaging prospects primarily via email, phone, virtual calls and other social/digital channels. Expanding market sectors and exploring growth at scale globally. Developing reciprocal pipelines within the Asia-Pacific region. This role is designed for a high-performing tele-sales professional looking to progress into SaaS and travel technology, with clear exposure to enterprise-grade platforms. The role supports ambitious growth targets and is underpinned by a structured onboarding, training and coaching programme with career progression in focus. Inside Sales Executive - Essential Requirements: Experience selling subscription-based, platform solutions or similar. Exposure to corporate travel, booking tools, or workflow software - or similar within another industry. Familiarity with CRM systems (e.g. Salesforce or similar). Understanding of tender cycles or multi-stakeholder buying environments. Comfortable discussing technology, automation, and AI-enabled solutions. Experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms. Confident, persuasive telephone manner with strong listening skills. Able to generate and qualify leads. Confident with conducting structured sales conversations. Comfortable selling solutions rather than one-off products. Accurate forecasting and CRM (SalesForce) hygiene ideal but not essential. Inside Sales Executive - Benefits: Bonus - £10k, uncapped On Target Commission (OTC), paid quarterly Birthday treat Company pension scheme Company sick pay Private medical insurance Death in service cover Employee Assistance Programme Cycle to Work scheme Flexible benefit options: Tech scheme, Retail discounts or Give as you earn Exposure to best-in-class booking technology, AI innovation and global travel content. Opportunity to be part of a high-growth, future-focused travel technology business. Clear pathway from tele-sales into SaaS, technology or enterprise sales for career growth.
Mar 13, 2026
Full time
Platinum Travel Recruitment are collaborating with a fabulous forward thinking global travel company who are now seeking a driven and self motivated salesperson to join our clients Commercial team as an Inside Sales Executive. If you have experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms and based in the UK we would love to hear from you. Remote role once a month connection visit to the Manchester office. Generous bonus, supportive team, career development, travel perks and many other benefits are on offer. Inside Sales Executive - Duties: Selling our clients online booking system as a service, engaging prospects primarily via email, phone, virtual calls and other social/digital channels. Expanding market sectors and exploring growth at scale globally. Developing reciprocal pipelines within the Asia-Pacific region. This role is designed for a high-performing tele-sales professional looking to progress into SaaS and travel technology, with clear exposure to enterprise-grade platforms. The role supports ambitious growth targets and is underpinned by a structured onboarding, training and coaching programme with career progression in focus. Inside Sales Executive - Essential Requirements: Experience selling subscription-based, platform solutions or similar. Exposure to corporate travel, booking tools, or workflow software - or similar within another industry. Familiarity with CRM systems (e.g. Salesforce or similar). Understanding of tender cycles or multi-stakeholder buying environments. Comfortable discussing technology, automation, and AI-enabled solutions. Experience in tele-sales or tele-marketing, ideally in: SaaS, technology, or B2B services and/or Travel, corporate services, or online platforms. Confident, persuasive telephone manner with strong listening skills. Able to generate and qualify leads. Confident with conducting structured sales conversations. Comfortable selling solutions rather than one-off products. Accurate forecasting and CRM (SalesForce) hygiene ideal but not essential. Inside Sales Executive - Benefits: Bonus - £10k, uncapped On Target Commission (OTC), paid quarterly Birthday treat Company pension scheme Company sick pay Private medical insurance Death in service cover Employee Assistance Programme Cycle to Work scheme Flexible benefit options: Tech scheme, Retail discounts or Give as you earn Exposure to best-in-class booking technology, AI innovation and global travel content. Opportunity to be part of a high-growth, future-focused travel technology business. Clear pathway from tele-sales into SaaS, technology or enterprise sales for career growth.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Role Overview KPMG Microsoft Business Solutions are looking for an experienced Dynamics 365 for Finance and Operations (D365FO) Senior Consultant with experience across all phases of large scale enterprise D365FO projects. With a hands on approach and solid understanding of Finance and/or SCM process and procedures, combined with knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients and project teams working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around D365FO functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst mentoring more junior staff. This role is therefore key to KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market leading global Big 4 firm. Main Responsibilities Involvement in full end to end implementations and all phases of project life cycles, using your knowledge of Dynamics 365 FO Finance and/or SCM capabilities, working closely with client teams and business stakeholders. Provide on site support as required by company or client. Lead the solution on a work stream, making design decisions, and creating solution documentation. Involvement with D365FO interfaces and integrations. Gather and document functional requirements and complete gap/fit analysis. Produce solution design and integration design documents, alongside development teams. Demonstrate awareness of scope (creep) and use of change control. Deliver end user training to clients and colleagues. Be aware of upselling opportunities and understand additional company capabilities. Respond to RFPs and RFQs. Demonstrate very good foundational consulting skills, including analytical know how, written and verbal communication, team participation and presentation skills. Solve and advise on complex problems with creative solutions. Practice Responsibilities Have awareness of product roadmap and the content of future releases of D365FO. Partake in practice development activities and help in defining how these will be delivered. Promote the values of our company. Mentor, lead and collaborate with other more junior consultants within the team. Always represent KPMG in a professional and positive manner. Ensure timely completion of internal processes and mandatory training. Carry out additional duties as may occur from time to time as instructed and agreed by senior members. Manage performance and mentor junior members of the team. Be willing to travel abroad when required. Experience and Background Minimum 6 years of relevant experience working with Microsoft Dynamics AX and/or Microsoft Dynamics 365 F&O. Experience of large scale ERP implementations. Experience in multiple implementations across different geographies. Experience of thinking clearly and calmly under pressure with sound judgement and decision making abilities. Experience of constantly assessing and incorporating new technologies and software into their skillset. Experience managing others and leading more junior consultants to a successful outcome. Pre sales experience. Business process mapping, modelling, and documentation knowledge. Degree in Business & IT or similar. Skills and Qualifications Excellent communication skills in English, both verbally and in writing. Excellent presentation and demonstration skills. Ability to lead meetings and workshops, and confidently present to stakeholders. Good understanding of accounting and/or supply chain processes, principles, functionality and systems. Microsoft Dynamics Finance and/or SCM certification, ideally the most current version. Good knowledge of the following areas of an implementation project life cycle: requirements analysis and documentation, business process mapping and modelling, development testing and UAT, data migration, cut over activities, go live support. Demonstrate good knowledge of best practices for D365FO. Good MS Office skills (primarily Word, Excel and PowerPoint; Visio is a plus). Data migration understanding. Understanding of Power Platform capabilities and Business Intelligence (BI) is preferred. LCS and Azure DevOps knowledge is beneficial. Works independently as well as in a team environment. Client centric approach with emphasis on client satisfaction. Confidence to reach out to more senior colleagues for guidance. Proud member of the Disability Confident employer scheme.
Mar 13, 2026
Full time
Role Overview KPMG Microsoft Business Solutions are looking for an experienced Dynamics 365 for Finance and Operations (D365FO) Senior Consultant with experience across all phases of large scale enterprise D365FO projects. With a hands on approach and solid understanding of Finance and/or SCM process and procedures, combined with knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients and project teams working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around D365FO functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst mentoring more junior staff. This role is therefore key to KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market leading global Big 4 firm. Main Responsibilities Involvement in full end to end implementations and all phases of project life cycles, using your knowledge of Dynamics 365 FO Finance and/or SCM capabilities, working closely with client teams and business stakeholders. Provide on site support as required by company or client. Lead the solution on a work stream, making design decisions, and creating solution documentation. Involvement with D365FO interfaces and integrations. Gather and document functional requirements and complete gap/fit analysis. Produce solution design and integration design documents, alongside development teams. Demonstrate awareness of scope (creep) and use of change control. Deliver end user training to clients and colleagues. Be aware of upselling opportunities and understand additional company capabilities. Respond to RFPs and RFQs. Demonstrate very good foundational consulting skills, including analytical know how, written and verbal communication, team participation and presentation skills. Solve and advise on complex problems with creative solutions. Practice Responsibilities Have awareness of product roadmap and the content of future releases of D365FO. Partake in practice development activities and help in defining how these will be delivered. Promote the values of our company. Mentor, lead and collaborate with other more junior consultants within the team. Always represent KPMG in a professional and positive manner. Ensure timely completion of internal processes and mandatory training. Carry out additional duties as may occur from time to time as instructed and agreed by senior members. Manage performance and mentor junior members of the team. Be willing to travel abroad when required. Experience and Background Minimum 6 years of relevant experience working with Microsoft Dynamics AX and/or Microsoft Dynamics 365 F&O. Experience of large scale ERP implementations. Experience in multiple implementations across different geographies. Experience of thinking clearly and calmly under pressure with sound judgement and decision making abilities. Experience of constantly assessing and incorporating new technologies and software into their skillset. Experience managing others and leading more junior consultants to a successful outcome. Pre sales experience. Business process mapping, modelling, and documentation knowledge. Degree in Business & IT or similar. Skills and Qualifications Excellent communication skills in English, both verbally and in writing. Excellent presentation and demonstration skills. Ability to lead meetings and workshops, and confidently present to stakeholders. Good understanding of accounting and/or supply chain processes, principles, functionality and systems. Microsoft Dynamics Finance and/or SCM certification, ideally the most current version. Good knowledge of the following areas of an implementation project life cycle: requirements analysis and documentation, business process mapping and modelling, development testing and UAT, data migration, cut over activities, go live support. Demonstrate good knowledge of best practices for D365FO. Good MS Office skills (primarily Word, Excel and PowerPoint; Visio is a plus). Data migration understanding. Understanding of Power Platform capabilities and Business Intelligence (BI) is preferred. LCS and Azure DevOps knowledge is beneficial. Works independently as well as in a team environment. Client centric approach with emphasis on client satisfaction. Confidence to reach out to more senior colleagues for guidance. Proud member of the Disability Confident employer scheme.
COMMERCIAL MANAGER BASED BLANTYRE / SOUTH LANARKSHIRE PERMANENT / FULL TIME / HYBRID WORKING - TO £60,000 / NEGOTIABLE DOE PLUS CAR ALLOWANCE AND ENHANCED BENEFITS Based in Blantyre South Lanarkshire, GRW Talent's client is a world leader in door opening solutions. They design, manufacture, supply, install, and maintain automatic swinging, sliding, and revolving pedestrian doors across the UK. Part of a well known multi-national group, the business continues to grow from strength to strength in the UK and internationally. Through strategic acquisition, organic growth, new product introduction and the penetration of new sectors, they host an enviable array of blue chip clients in both the public and private sectors. A strong order book and increasing demand for their diverse product range means they now need to recruit a Commercial Manager. Reporting to the Head of Commercial the Commercial Manager will look at commercial, contractual, processes, service level agreements and business performance across all areas of the business. This includes design, build and installation contracts and projects, direct equipment sales, supply chain efficiencies, dispute resolution, sales, service and aftermarket contracts and work. You will take a helicopter down approach, leaning in, to support, enhance and improve key areas of the business. Key responsibilities include: Develop and implement commercial strategies to protect margins and profitability. Review and negotiate customer contracts to minimise risk and safeguard business interests. Manage variations, payment applications, and retention recovery to optimise cash flow. Provide accurate forecasting and reporting of revenue performance. Drive operational efficiency and cost control, including subcontractor management. Deliver commercial training and mentoring to improve team capability. Support preparation of competitive, profitable quotations and commercial submissions. Monitor service contract profitability and implement corrective actions. This is a unique Commercial Manager role preparing you for future senior / executive level appointments. Candidates will have to have a good head for numbers and figures, coupled to a very strong all-round business acumen and ideally an understanding of multiple business functions. It suits astute Commercial/Contract Managers, Project Managers heavily involved in commercial terms and negotiations and candidates working in Supply Chain or Procurement. We will look at candidates from a range of backgrounds; construction, retail and industrial fit out, energy, utilities, electro-mechanical equipment design, build, installation (e.g. elevators, escalators, lifting equipment) aftermarket and service industries. Candidates will have a strong understanding of contract law, terms and conditions, and dispute resolution and the ability to manage variations, payment processes, and retention recovery effectively. This role represents an excellent opportunity to join a very forward thinking, human focused and growing business. Long term job security and career development opportunities can be taken as a given. Alongside an excellent base salary (up to £60,000 negotiable DOE), you will also benefit from a car allowance, 33 days leave (including public holidays), good company pension, life insurance and health care support. To apply to this position please send your resume to Bruce Hydes and GRW Talent.
Mar 12, 2026
Full time
COMMERCIAL MANAGER BASED BLANTYRE / SOUTH LANARKSHIRE PERMANENT / FULL TIME / HYBRID WORKING - TO £60,000 / NEGOTIABLE DOE PLUS CAR ALLOWANCE AND ENHANCED BENEFITS Based in Blantyre South Lanarkshire, GRW Talent's client is a world leader in door opening solutions. They design, manufacture, supply, install, and maintain automatic swinging, sliding, and revolving pedestrian doors across the UK. Part of a well known multi-national group, the business continues to grow from strength to strength in the UK and internationally. Through strategic acquisition, organic growth, new product introduction and the penetration of new sectors, they host an enviable array of blue chip clients in both the public and private sectors. A strong order book and increasing demand for their diverse product range means they now need to recruit a Commercial Manager. Reporting to the Head of Commercial the Commercial Manager will look at commercial, contractual, processes, service level agreements and business performance across all areas of the business. This includes design, build and installation contracts and projects, direct equipment sales, supply chain efficiencies, dispute resolution, sales, service and aftermarket contracts and work. You will take a helicopter down approach, leaning in, to support, enhance and improve key areas of the business. Key responsibilities include: Develop and implement commercial strategies to protect margins and profitability. Review and negotiate customer contracts to minimise risk and safeguard business interests. Manage variations, payment applications, and retention recovery to optimise cash flow. Provide accurate forecasting and reporting of revenue performance. Drive operational efficiency and cost control, including subcontractor management. Deliver commercial training and mentoring to improve team capability. Support preparation of competitive, profitable quotations and commercial submissions. Monitor service contract profitability and implement corrective actions. This is a unique Commercial Manager role preparing you for future senior / executive level appointments. Candidates will have to have a good head for numbers and figures, coupled to a very strong all-round business acumen and ideally an understanding of multiple business functions. It suits astute Commercial/Contract Managers, Project Managers heavily involved in commercial terms and negotiations and candidates working in Supply Chain or Procurement. We will look at candidates from a range of backgrounds; construction, retail and industrial fit out, energy, utilities, electro-mechanical equipment design, build, installation (e.g. elevators, escalators, lifting equipment) aftermarket and service industries. Candidates will have a strong understanding of contract law, terms and conditions, and dispute resolution and the ability to manage variations, payment processes, and retention recovery effectively. This role represents an excellent opportunity to join a very forward thinking, human focused and growing business. Long term job security and career development opportunities can be taken as a given. Alongside an excellent base salary (up to £60,000 negotiable DOE), you will also benefit from a car allowance, 33 days leave (including public holidays), good company pension, life insurance and health care support. To apply to this position please send your resume to Bruce Hydes and GRW Talent.
Who are we? A world where complexity is the only constantdemands anew breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values We'reaproudly diversebusinesscomprisedof deep specialists acrossmedia,marketing,trainingand technology.Althoughourskills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We'regoal orientated, results driven anddata-led. We show up with passion every day. Andwe'realways honing our craft. Brave Bison Performance With over 20years experiencegrowing our clients' businesses through digital media, we help brandsleveragethe right data, rightpartnersand right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. The Role This role sits at the centre of how we turn commercial ambition into delivery reality. As Head of Business Analysis, you'll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You'll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption. You'll also be a core member of the Commerce Management Team, contributing to the collective direction, standards, and policies that shape how the business operates. This is not a purely operational role: you'll set direction, raise the bar on quality, and play a visible leadership role in how we think, plan, and deliver. There's real scope to influence ways of working, develop people, and leave the function, and the wider commerce practice, materially stronger than you found it. Accountabilities Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements. Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence. Personally lead business analysis on selected high-complexity or strategically significant engagements, modelling best-in-class BA practice and bringing clarity where ambiguity or risk is high. Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps, aligned to commercial objectives and practical execution. Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance Responsibilities Act as a senior consulting partner to clients on selected engagements, supporting discovery, scope definition, and solution shaping Support Account Owners in key client forums (e.g. QBRs, roadmap sessions), ensuring strategic alignment and clear communication across teams Contribute to business development through pre-sales activity, pitches, and within existing accounts Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership Represent the business externally through industry events and content where appropriate. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere'sa whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Now more than ever,it'simportant to mind your mind! 25 days annualleave: Thisincreases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: Unlimited via OpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Mar 12, 2026
Full time
Who are we? A world where complexity is the only constantdemands anew breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values We'reaproudly diversebusinesscomprisedof deep specialists acrossmedia,marketing,trainingand technology.Althoughourskills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We'regoal orientated, results driven anddata-led. We show up with passion every day. Andwe'realways honing our craft. Brave Bison Performance With over 20years experiencegrowing our clients' businesses through digital media, we help brandsleveragethe right data, rightpartnersand right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. The Role This role sits at the centre of how we turn commercial ambition into delivery reality. As Head of Business Analysis, you'll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You'll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption. You'll also be a core member of the Commerce Management Team, contributing to the collective direction, standards, and policies that shape how the business operates. This is not a purely operational role: you'll set direction, raise the bar on quality, and play a visible leadership role in how we think, plan, and deliver. There's real scope to influence ways of working, develop people, and leave the function, and the wider commerce practice, materially stronger than you found it. Accountabilities Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements. Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence. Personally lead business analysis on selected high-complexity or strategically significant engagements, modelling best-in-class BA practice and bringing clarity where ambiguity or risk is high. Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps, aligned to commercial objectives and practical execution. Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance Responsibilities Act as a senior consulting partner to clients on selected engagements, supporting discovery, scope definition, and solution shaping Support Account Owners in key client forums (e.g. QBRs, roadmap sessions), ensuring strategic alignment and clear communication across teams Contribute to business development through pre-sales activity, pitches, and within existing accounts Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership Represent the business externally through industry events and content where appropriate. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere'sa whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Now more than ever,it'simportant to mind your mind! 25 days annualleave: Thisincreases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: Unlimited via OpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
An established and highly respected independent insurance brokerage is looking to recruit two ambitious Commercial Development Executives to join their growing team. This is a new business-focused role, ideal for someone who thrives on generating opportunities, meeting clients, and converting prospects into long-term commercial insurance relationships. With an exceptional commission structure of up to 50% and uncapped earnings, alongside strong marketing support and warm leads, this role offers excellent earning potential and long-term career development. The Role As a Commercial Development Executive, your focus will be on generating new commercial insurance business through a combination of prospecting, client meetings, and converting warm leads generated by the marketing and telesales teams. This is a client-facing role, where you will spend around three days per week visiting clients and prospects, carrying out site surveys, understanding risk exposures, preparing insurance presentations, and securing new business. You will be fully supported by experienced Account Handlers and broking teams, allowing you to focus on developing opportunities and closing deals. Key Responsibilities Generate quotations and meetings via telephone and email (call centre or outbound sales experience would be advantageous). Develop and secure new commercial insurance business opportunities. Identify opportunities from commercial and specialist scheme prospects. Conduct client meetings and site visits to understand risks and insurance requirements. Prepare and deliver insurance presentations and proposals. Cross-sell and up-sell additional covers to existing commercial and scheme clients. Carry out annual reviews for specified client accounts where required. Chase and convert new business enquiries generated through the company website and marketing campaigns. Work closely with internal Account Handlers and broking support teams to deliver solutions for clients. Build and maintain a strong pipeline of new commercial prospects. Support & Infrastructure You will be fully supported with strong systems and marketing infrastructure, including: Access to 36,000+ prospects within the CRM system. External telemarketing support identifying renewal opportunities. Fully integrated marketing campaigns generating warm leads. Acturis back-office administration system. Unlimited email, phone, and contact activity via CRM integration. Dedicated Account Handler support. Ongoing training and development opportunities. Benefits Competitive basic salary £27,000 - £30,000 Exceptional commission structure - up to 50% Uncapped earning potential Cert CII & Dip CII Apprenticeship Scheme available Pension contributions above Auto-Enrolment requirements 3x Salary Death in Service Group Personal Accident cover 25 days holiday + additional service-related days Company events and supportive team culture Clear career development opportunities Requirements Minimum 3 years' experience within the UK insurance industry (essential). Experience within commercial insurance or a client-facing insurance sales role preferred. Professionals with strong sales background within insurance will be considered. Strong business development and relationship-building skills. Confident communicating with clients via telephone, email, and face-to-face meetings. Cert CII qualified or working towards qualifications is advantageous. Full UK Driving Licence (required). Right to work in the UK. This is a fantastic opportunity to join a brokerage where you can focus on new business generation, build a strong pipeline, and significantly increase your earnings through a market-leading commission structure. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.
Mar 12, 2026
Full time
An established and highly respected independent insurance brokerage is looking to recruit two ambitious Commercial Development Executives to join their growing team. This is a new business-focused role, ideal for someone who thrives on generating opportunities, meeting clients, and converting prospects into long-term commercial insurance relationships. With an exceptional commission structure of up to 50% and uncapped earnings, alongside strong marketing support and warm leads, this role offers excellent earning potential and long-term career development. The Role As a Commercial Development Executive, your focus will be on generating new commercial insurance business through a combination of prospecting, client meetings, and converting warm leads generated by the marketing and telesales teams. This is a client-facing role, where you will spend around three days per week visiting clients and prospects, carrying out site surveys, understanding risk exposures, preparing insurance presentations, and securing new business. You will be fully supported by experienced Account Handlers and broking teams, allowing you to focus on developing opportunities and closing deals. Key Responsibilities Generate quotations and meetings via telephone and email (call centre or outbound sales experience would be advantageous). Develop and secure new commercial insurance business opportunities. Identify opportunities from commercial and specialist scheme prospects. Conduct client meetings and site visits to understand risks and insurance requirements. Prepare and deliver insurance presentations and proposals. Cross-sell and up-sell additional covers to existing commercial and scheme clients. Carry out annual reviews for specified client accounts where required. Chase and convert new business enquiries generated through the company website and marketing campaigns. Work closely with internal Account Handlers and broking support teams to deliver solutions for clients. Build and maintain a strong pipeline of new commercial prospects. Support & Infrastructure You will be fully supported with strong systems and marketing infrastructure, including: Access to 36,000+ prospects within the CRM system. External telemarketing support identifying renewal opportunities. Fully integrated marketing campaigns generating warm leads. Acturis back-office administration system. Unlimited email, phone, and contact activity via CRM integration. Dedicated Account Handler support. Ongoing training and development opportunities. Benefits Competitive basic salary £27,000 - £30,000 Exceptional commission structure - up to 50% Uncapped earning potential Cert CII & Dip CII Apprenticeship Scheme available Pension contributions above Auto-Enrolment requirements 3x Salary Death in Service Group Personal Accident cover 25 days holiday + additional service-related days Company events and supportive team culture Clear career development opportunities Requirements Minimum 3 years' experience within the UK insurance industry (essential). Experience within commercial insurance or a client-facing insurance sales role preferred. Professionals with strong sales background within insurance will be considered. Strong business development and relationship-building skills. Confident communicating with clients via telephone, email, and face-to-face meetings. Cert CII qualified or working towards qualifications is advantageous. Full UK Driving Licence (required). Right to work in the UK. This is a fantastic opportunity to join a brokerage where you can focus on new business generation, build a strong pipeline, and significantly increase your earnings through a market-leading commission structure. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.
"Wherever you find yourself landing here, it really is just a springboard to the next opportunity", says the Branch Director of this global broker, before citing examples of colleagues who have joined in a similar capacity and gone on to achieve great things within the company. Indeed, on day one, you will be managing some fascinating clients, and encouraged to shadow Account Directors on site visits after that, the sky really is the limit! This firm is performing terrifically, and having enjoyed a period of sustained growth, needs an additional Corporate Account Handler. Here, you will be working with 3 or 4 Account Directors / Executives, assisting them on a portfolio of 8-12 accounts. Clients will vary in fee income from £30K to £200K, coming from a range of industry sectors such a Pharma, Tech and Construction. You'll have exposure to some of the most well-known corporate entities in the South West and Wales, working alongside incredibly gifted insurance professionals who have a great deal of knowledge and experience to impart on enthusiastic insurance brokers who have a thirst for knowledge. Duties will include, but not be limited to, working on complex renewals, assisting with amendments to cover throughout the course of the policy, whilst building strong relationships with your clients and really getting to know the nuances of their business activities. Importantly, as your clients' organisations continue to evolve, you will work in conjunction with your colleagues to ensure that their exposures to risk remain adequately covered. Refreshingly, this is an Account Handling role that genuinely provides great exposure to client-facing duties; this is therefore ideal for someone who would ultimately like to become an Account Executive / Director and beyond. Whilst knowledge of all common commercial covers and some exposure to dealing with reasonable-sized business is important, "finding someone with energy, ambition and a hunger to progress", is crucial to the Branch Director. With such enormous resource within the organisation, our client is looking for someone who is going to fully embrace this and realise their full potential. Upon joining the firm, you'll see that your managers will be fully committed to your professional development from day one, and you will immediately have access to a world-leading training and development programme. A vast array of career opportunities exist within this firm, both in the (UK and globally), and the company is very keen to promote from within wherever possible. Whilst you are of course welcome in the office as much as you like, you'll benefit from a hybrid working arrangement, where you'll only need to be in the office 2 days a week. You will be rewarded with a comprehensive starting salary, together with one of the most attractive benefits packages in the market, including annual bonus and substantial pension contributions. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Mar 12, 2026
Full time
"Wherever you find yourself landing here, it really is just a springboard to the next opportunity", says the Branch Director of this global broker, before citing examples of colleagues who have joined in a similar capacity and gone on to achieve great things within the company. Indeed, on day one, you will be managing some fascinating clients, and encouraged to shadow Account Directors on site visits after that, the sky really is the limit! This firm is performing terrifically, and having enjoyed a period of sustained growth, needs an additional Corporate Account Handler. Here, you will be working with 3 or 4 Account Directors / Executives, assisting them on a portfolio of 8-12 accounts. Clients will vary in fee income from £30K to £200K, coming from a range of industry sectors such a Pharma, Tech and Construction. You'll have exposure to some of the most well-known corporate entities in the South West and Wales, working alongside incredibly gifted insurance professionals who have a great deal of knowledge and experience to impart on enthusiastic insurance brokers who have a thirst for knowledge. Duties will include, but not be limited to, working on complex renewals, assisting with amendments to cover throughout the course of the policy, whilst building strong relationships with your clients and really getting to know the nuances of their business activities. Importantly, as your clients' organisations continue to evolve, you will work in conjunction with your colleagues to ensure that their exposures to risk remain adequately covered. Refreshingly, this is an Account Handling role that genuinely provides great exposure to client-facing duties; this is therefore ideal for someone who would ultimately like to become an Account Executive / Director and beyond. Whilst knowledge of all common commercial covers and some exposure to dealing with reasonable-sized business is important, "finding someone with energy, ambition and a hunger to progress", is crucial to the Branch Director. With such enormous resource within the organisation, our client is looking for someone who is going to fully embrace this and realise their full potential. Upon joining the firm, you'll see that your managers will be fully committed to your professional development from day one, and you will immediately have access to a world-leading training and development programme. A vast array of career opportunities exist within this firm, both in the (UK and globally), and the company is very keen to promote from within wherever possible. Whilst you are of course welcome in the office as much as you like, you'll benefit from a hybrid working arrangement, where you'll only need to be in the office 2 days a week. You will be rewarded with a comprehensive starting salary, together with one of the most attractive benefits packages in the market, including annual bonus and substantial pension contributions. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
A well-established and highly regarded independent insurance brokerage is looking to appoint an SME Commercial Account Executive to join its growing Cardiff-based team. This role offers an excellent blend of commercial insurance development and account handling, making it ideal for someone who enjoys building relationships, growing their own portfolio, and being rewarded for new business success. You'll be part of a small commercial team, supported by a wider office of experienced professionals. The business has a strong reputation in the local market, a loyal client base, and a genuine commitment to developing its people. You'll be given the autonomy to build your own book, backed by experienced colleagues, strong insurer relationships, and a supportive leadership team. This is a development-focused commercial role where you will manage and grow an SME portfolio while continually generating new business. Your responsibilities will include: Managing and developing an existing SME commercial book of clients Proactively generating new business opportunities through networking, referrals, client meetings, and local market activity Building your own pipeline and long-term portfolio within the SME commercial space Conducting client visits alongside office-based servicing Advising clients on appropriate commercial insurance solutions across a broad range of risks. This role combines office-based days with client-facing meetings, offering variety while maintaining a strong base within the Cardiff office. About you- Proven or emerging ability to win and develop new business. Confidence building relationships with SME clients and decision-makers. A consultative, commercially minded approach. Strong understanding of commercial insurance products and processes. Motivation to grow a personal portfolio and be rewarded for success. Willingness to continue developing professionally. What is on offer? A highly competitive salary (DOE) + annual bonus 25 days holiday + bank holidays, increasing with service Healthcare support with enhanced family policies, and a range of lifestyle perks Excellent training and development schemes with accelerated career progression. Fully funded CII professional qualification. Access to discounted insurance products and many more benefits! Our client is recognised for its people-first culture, strong leadership, and exceptionally high staff retention. Investment in talent, technology, compliance, and development is central to their success-making this a career move built for long-term growth and progression. At Insure Recruitment, we're dedicated to building a diverse and inclusive workplace. Even if your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the perfect fit for this role or another opportunity. We can't wait to hear from you!
Mar 12, 2026
Full time
A well-established and highly regarded independent insurance brokerage is looking to appoint an SME Commercial Account Executive to join its growing Cardiff-based team. This role offers an excellent blend of commercial insurance development and account handling, making it ideal for someone who enjoys building relationships, growing their own portfolio, and being rewarded for new business success. You'll be part of a small commercial team, supported by a wider office of experienced professionals. The business has a strong reputation in the local market, a loyal client base, and a genuine commitment to developing its people. You'll be given the autonomy to build your own book, backed by experienced colleagues, strong insurer relationships, and a supportive leadership team. This is a development-focused commercial role where you will manage and grow an SME portfolio while continually generating new business. Your responsibilities will include: Managing and developing an existing SME commercial book of clients Proactively generating new business opportunities through networking, referrals, client meetings, and local market activity Building your own pipeline and long-term portfolio within the SME commercial space Conducting client visits alongside office-based servicing Advising clients on appropriate commercial insurance solutions across a broad range of risks. This role combines office-based days with client-facing meetings, offering variety while maintaining a strong base within the Cardiff office. About you- Proven or emerging ability to win and develop new business. Confidence building relationships with SME clients and decision-makers. A consultative, commercially minded approach. Strong understanding of commercial insurance products and processes. Motivation to grow a personal portfolio and be rewarded for success. Willingness to continue developing professionally. What is on offer? A highly competitive salary (DOE) + annual bonus 25 days holiday + bank holidays, increasing with service Healthcare support with enhanced family policies, and a range of lifestyle perks Excellent training and development schemes with accelerated career progression. Fully funded CII professional qualification. Access to discounted insurance products and many more benefits! Our client is recognised for its people-first culture, strong leadership, and exceptionally high staff retention. Investment in talent, technology, compliance, and development is central to their success-making this a career move built for long-term growth and progression. At Insure Recruitment, we're dedicated to building a diverse and inclusive workplace. Even if your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the perfect fit for this role or another opportunity. We can't wait to hear from you!
Motor Trade Account Handler Salary: £35,000 - £40,000 plus Benefits Are you an experienced Account Handler with commercial insurance experience and a strong focus on Motor Trade? This is an exciting opportunity to join a well-established insurance business that values technical expertise, offers career development, and provides a collaborative and professional working environment. The Account Handler role: As a Motor Trade Account Handler, you will support a portfolio of Motor Trade clients, ensuring their commercial insurance needs are handled efficiently and accurately. • Client Servicing: Work closely with Account Executives on quotes, renewals, and policy adjustments for Motor Trade clients. • Policy Management: Maintain accurate commercial client records, process documentation correctly, and ensure all financial transactions are recorded. • Relationship Building: Build strong relationships with motor dealers, garages, recovery operators and other Motor Trade businesses, providing tailored advice and guidance. • Cross-Selling: Identify gaps in cover or additional requirements to ensure clients are fully protected. • Ongoing Support: Handle mid-term changes efficiently and assist with claims support as needed. What we are looking for: • Previous experience in commercial insurance account handling with a focus on Motor Trade. • Strong communication skills and a proactive, client-focused approach. • Excellent attention to detail and the ability to manage multiple priorities. • Collaborative mindset with a commitment to delivering high-quality service. • Solid understanding of Motor Trade insurance products, policy structures and client requirements. What's on offer: • Competitive salary up to £40,000 plus benefits. • CII qualification support. • Hybrid working options once settled in. • Ongoing training and development. • Company pension contributions. If you're an experienced commercial insurance Account Handler with a Motor Trade focus looking to progress your career within a supportive and growing team, we'd love to hear from you. For more information, please contact one of our specialist consultants, quoting job reference NJR16248.
Mar 12, 2026
Full time
Motor Trade Account Handler Salary: £35,000 - £40,000 plus Benefits Are you an experienced Account Handler with commercial insurance experience and a strong focus on Motor Trade? This is an exciting opportunity to join a well-established insurance business that values technical expertise, offers career development, and provides a collaborative and professional working environment. The Account Handler role: As a Motor Trade Account Handler, you will support a portfolio of Motor Trade clients, ensuring their commercial insurance needs are handled efficiently and accurately. • Client Servicing: Work closely with Account Executives on quotes, renewals, and policy adjustments for Motor Trade clients. • Policy Management: Maintain accurate commercial client records, process documentation correctly, and ensure all financial transactions are recorded. • Relationship Building: Build strong relationships with motor dealers, garages, recovery operators and other Motor Trade businesses, providing tailored advice and guidance. • Cross-Selling: Identify gaps in cover or additional requirements to ensure clients are fully protected. • Ongoing Support: Handle mid-term changes efficiently and assist with claims support as needed. What we are looking for: • Previous experience in commercial insurance account handling with a focus on Motor Trade. • Strong communication skills and a proactive, client-focused approach. • Excellent attention to detail and the ability to manage multiple priorities. • Collaborative mindset with a commitment to delivering high-quality service. • Solid understanding of Motor Trade insurance products, policy structures and client requirements. What's on offer: • Competitive salary up to £40,000 plus benefits. • CII qualification support. • Hybrid working options once settled in. • Ongoing training and development. • Company pension contributions. If you're an experienced commercial insurance Account Handler with a Motor Trade focus looking to progress your career within a supportive and growing team, we'd love to hear from you. For more information, please contact one of our specialist consultants, quoting job reference NJR16248.
New Business Growth. Modernisation Sales. Entrepreneurial Opportunity. Are you a dynamic, hungry Business Development professional with proven lift industry experience and a passion for winning new business? We are a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an exciting phase of performance acceleration and value creation. We are now seeking a high-performing Modernisation Technical Sales / Business Development Executive to drive purely new business growth, helping building owners modernise and future-proof their lift and escalator systems. This is a consultative, high-impact sales role offering significant earning potential within a Private Equity-backed, high-growth environment. You'll have the opportunity to help shape the future direction of an established heritage brand, combining legacy strength with start-up agility. The Role at a Glance: Modernisation Business Development Executive Remote / Field within reach of Andover OR Dartford Office to cover Home Counties & South £55,000 - £60,000 Base £75,000 - £80,000 OTE Uncapped Plus Extensive Benefits Package inc Car Allowance Core hours 40 per week: 08:00-17:00, with one hour for lunch. Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment. Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Proven new business sales success within the lift industry Skills: Consultative selling, technical surveys, pipeline management, commercial negotiation. Technical Sales. Sales Engineer. We are a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for rapid growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments - including prestigious and high-profile sites. As a Private Equity-backed organisation, we are focused on profitable growth, operational excellence and value creation. Modernisation is a key strategic growth area, creating significant opportunity for a driven new business professional. Ready to build something and make your mark? This is a purely new business role focused on identifying and securing lift and escalator modernisation opportunities. You will proactively generate and convert new leads, both within existing maintenance portfolios and through targeted new business development. You will engage building owners and property stakeholders to raise awareness of asset lifecycle risks and the benefits of modernisation, delivering tailored, commercially viable solutions. Working closely with engineering and design teams, you will conduct site surveys and technical assessments to develop accurate configurations, pricing and proposals. You will manage the full sales lifecycle from prospecting through to contract negotiation and close, maintaining strong pipeline discipline and ensuring accurate forecasting (annual, quarterly and monthly). You will collaborate cross-functionally with Service, Repairs and Operations teams to deliver high-quality bids and RFQs, while consistently meeting or exceeding agreed revenue, margin and pipeline growth targets. About You: You are commercially sharp, entrepreneurial and relentless in your pursuit of new business. You thrive on building opportunity from scratch and do not rely on inbound leads. A proven track record of B2B sales success within the lift industry is essential, with experience in lift modernisation, new equipment or technical project sales highly desirable. A strong technical understanding of lift systems and CDM Regulations, alongside the ability to conduct site assessments and technical surveys, is required. Confidence in preparing pricing proposals, negotiating contracts and managing long-cycle, complex sales processes is key. Strong commercial acumen underpins the ability to manage margin, assess risk and drive value creation. Customer-centric and persuasive, you are comfortable engaging at all levels - from engineers to property directors and asset managers. You are disciplined in CRM usage, pipeline management and forecasting. Ideally, you may hold a Level 3 NVQ in Lift Installation and/or NVQ4 in Lift Commissioning or EOR/202N, with an appropriate CSCS card (not essential). A full UK driving licence is essential. Benefits: • Access to Discounts Platform • Pension (Day 1) -Aviva • Holiday - 25 days per year plus bank holidays - holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Employee Referral Scheme • Car Allowance • Sales Incentive Scheme on Service, Mods or Repair Why Join? • Pure new business opportunity with strong earning potential • Strategic growth area within a PE-backed business • High level of autonomy and entrepreneurial scope • Established brand with technical credibility and national footprint • Opportunity to build long-term value and make a measurable commercial impact • Significant investment in new tools and technology so you can do your best work If you are a driven, commercially ambitious lift industry sales professional ready to take ownership of new business growth, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 12, 2026
Full time
New Business Growth. Modernisation Sales. Entrepreneurial Opportunity. Are you a dynamic, hungry Business Development professional with proven lift industry experience and a passion for winning new business? We are a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an exciting phase of performance acceleration and value creation. We are now seeking a high-performing Modernisation Technical Sales / Business Development Executive to drive purely new business growth, helping building owners modernise and future-proof their lift and escalator systems. This is a consultative, high-impact sales role offering significant earning potential within a Private Equity-backed, high-growth environment. You'll have the opportunity to help shape the future direction of an established heritage brand, combining legacy strength with start-up agility. The Role at a Glance: Modernisation Business Development Executive Remote / Field within reach of Andover OR Dartford Office to cover Home Counties & South £55,000 - £60,000 Base £75,000 - £80,000 OTE Uncapped Plus Extensive Benefits Package inc Car Allowance Core hours 40 per week: 08:00-17:00, with one hour for lunch. Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment. Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Proven new business sales success within the lift industry Skills: Consultative selling, technical surveys, pipeline management, commercial negotiation. Technical Sales. Sales Engineer. We are a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for rapid growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments - including prestigious and high-profile sites. As a Private Equity-backed organisation, we are focused on profitable growth, operational excellence and value creation. Modernisation is a key strategic growth area, creating significant opportunity for a driven new business professional. Ready to build something and make your mark? This is a purely new business role focused on identifying and securing lift and escalator modernisation opportunities. You will proactively generate and convert new leads, both within existing maintenance portfolios and through targeted new business development. You will engage building owners and property stakeholders to raise awareness of asset lifecycle risks and the benefits of modernisation, delivering tailored, commercially viable solutions. Working closely with engineering and design teams, you will conduct site surveys and technical assessments to develop accurate configurations, pricing and proposals. You will manage the full sales lifecycle from prospecting through to contract negotiation and close, maintaining strong pipeline discipline and ensuring accurate forecasting (annual, quarterly and monthly). You will collaborate cross-functionally with Service, Repairs and Operations teams to deliver high-quality bids and RFQs, while consistently meeting or exceeding agreed revenue, margin and pipeline growth targets. About You: You are commercially sharp, entrepreneurial and relentless in your pursuit of new business. You thrive on building opportunity from scratch and do not rely on inbound leads. A proven track record of B2B sales success within the lift industry is essential, with experience in lift modernisation, new equipment or technical project sales highly desirable. A strong technical understanding of lift systems and CDM Regulations, alongside the ability to conduct site assessments and technical surveys, is required. Confidence in preparing pricing proposals, negotiating contracts and managing long-cycle, complex sales processes is key. Strong commercial acumen underpins the ability to manage margin, assess risk and drive value creation. Customer-centric and persuasive, you are comfortable engaging at all levels - from engineers to property directors and asset managers. You are disciplined in CRM usage, pipeline management and forecasting. Ideally, you may hold a Level 3 NVQ in Lift Installation and/or NVQ4 in Lift Commissioning or EOR/202N, with an appropriate CSCS card (not essential). A full UK driving licence is essential. Benefits: • Access to Discounts Platform • Pension (Day 1) -Aviva • Holiday - 25 days per year plus bank holidays - holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Employee Referral Scheme • Car Allowance • Sales Incentive Scheme on Service, Mods or Repair Why Join? • Pure new business opportunity with strong earning potential • Strategic growth area within a PE-backed business • High level of autonomy and entrepreneurial scope • Established brand with technical credibility and national footprint • Opportunity to build long-term value and make a measurable commercial impact • Significant investment in new tools and technology so you can do your best work If you are a driven, commercially ambitious lift industry sales professional ready to take ownership of new business growth, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
The Recruitment Solution
Trafford Park, Manchester
LCV Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a GREAT SALARY and flexible shifts! Ongoing training and fantastic company benefits? Then Look No Further . The Recruitment Solution are currently recruiting for an experienced Light Commercial Vehicle Technician (LCV) to join our clients' busy state of the art workshop based in the Manchester area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership, who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this LCV Technician role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Excellent performance bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading OTE Light Commercial Vehicle Technician (LCV) Requirements • Main Stream Dealership experience is NOT ESSENTIAL, but preferred. • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools To find out more about this LCV Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Mar 12, 2026
Full time
LCV Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a GREAT SALARY and flexible shifts! Ongoing training and fantastic company benefits? Then Look No Further . The Recruitment Solution are currently recruiting for an experienced Light Commercial Vehicle Technician (LCV) to join our clients' busy state of the art workshop based in the Manchester area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership, who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this LCV Technician role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Excellent performance bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading OTE Light Commercial Vehicle Technician (LCV) Requirements • Main Stream Dealership experience is NOT ESSENTIAL, but preferred. • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools To find out more about this LCV Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Account Executive Watford £55,000 - £65,000 About the Firm This is a well-established and reputable insurance brokerage with a strong presence in the commercial sector. The firm is recognised for its robust client portfolio, consistent growth trajectory, and commitment to delivering high-quality service. With an agile and collaborative culture, the business supports professional development and values individuals who are proactive and client-focused. The team operates in a flexible, hybrid environment, encouraging autonomy and ongoing learning. Role Summary This position offers an experienced commercial account executive the opportunity to inherit a significant book of business (minimum £300k income) with scope for further growth. You will play a key role in managing renewals, upselling, and cross-selling within an established client base-without the pressure of new business generation. The role provides exposure to international markets over time, with dedicated training available to build expertise in this area. You will join a supportive team structure that includes other account executives, handlers, and divisional leadership, with clear succession planning due to an upcoming retirement. Flexibility around office attendance supports work-life balance while ensuring strong collaboration. Key Responsibilities Manage and develop an existing book of commercial insurance clients (minimum £300k income), allowing you to focus on relationship building rather than cold new business. Drive upselling, cross-selling, and renewal activities-enabling you to maximise value for clients while achieving personal success metrics. Gain exposure to international insurance markets through structured training and eventual involvement in international business activities-enhancing your career trajectory. Work collaboratively within a supportive team structure that includes experienced handlers and divisional leadership-providing opportunities for knowledge sharing and mentorship. Benefit from hybrid working arrangements that support autonomy while maintaining strong connections with colleagues. Requirements Proven experience as a Commercial Account Executive or similar role managing liability (including motor) and D&O portfolios. Strong generalist background across liability lines; international experience advantageous but not essential (training provided). Ability to commute regularly to Watford office; flexibility for candidates based in London or nearby areas as long as commutable. Excellent relationship management skills with proven ability in renewals, upselling, and cross-selling within an existing client base. Job Synonyms Related Job Titles: Commercial Account Executive, Insurance Account Manager, Client Relationship Manager - Insurance, Corporate Insurance Executive, Commercial Broker
Mar 11, 2026
Full time
Account Executive Watford £55,000 - £65,000 About the Firm This is a well-established and reputable insurance brokerage with a strong presence in the commercial sector. The firm is recognised for its robust client portfolio, consistent growth trajectory, and commitment to delivering high-quality service. With an agile and collaborative culture, the business supports professional development and values individuals who are proactive and client-focused. The team operates in a flexible, hybrid environment, encouraging autonomy and ongoing learning. Role Summary This position offers an experienced commercial account executive the opportunity to inherit a significant book of business (minimum £300k income) with scope for further growth. You will play a key role in managing renewals, upselling, and cross-selling within an established client base-without the pressure of new business generation. The role provides exposure to international markets over time, with dedicated training available to build expertise in this area. You will join a supportive team structure that includes other account executives, handlers, and divisional leadership, with clear succession planning due to an upcoming retirement. Flexibility around office attendance supports work-life balance while ensuring strong collaboration. Key Responsibilities Manage and develop an existing book of commercial insurance clients (minimum £300k income), allowing you to focus on relationship building rather than cold new business. Drive upselling, cross-selling, and renewal activities-enabling you to maximise value for clients while achieving personal success metrics. Gain exposure to international insurance markets through structured training and eventual involvement in international business activities-enhancing your career trajectory. Work collaboratively within a supportive team structure that includes experienced handlers and divisional leadership-providing opportunities for knowledge sharing and mentorship. Benefit from hybrid working arrangements that support autonomy while maintaining strong connections with colleagues. Requirements Proven experience as a Commercial Account Executive or similar role managing liability (including motor) and D&O portfolios. Strong generalist background across liability lines; international experience advantageous but not essential (training provided). Ability to commute regularly to Watford office; flexibility for candidates based in London or nearby areas as long as commutable. Excellent relationship management skills with proven ability in renewals, upselling, and cross-selling within an existing client base. Job Synonyms Related Job Titles: Commercial Account Executive, Insurance Account Manager, Client Relationship Manager - Insurance, Corporate Insurance Executive, Commercial Broker
Commercial Account Handler - Halifax Salary £40,000 - £50,000 plus additional benefits An established and growing insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities: • Manage and service a portfolio of commercial insurance clients • Handle renewals, new business quotations, and mid-term adjustments • Liaise with insurers to obtain competitive terms and appropriate cover • Prepare and issue accurate policy documentation • Act as the main point of contact for day-to-day client queries • Ensure all activity complies with FCA regulations and internal processes • Support Account Executives with placement and client servicing About You: • Previous experience in a Commercial Account Handler or similar insurance role • Good knowledge of commercial insurance products and markets • Strong organisational and communication skills • High attention to detail and ability to manage multiple workloads • Confident dealing with clients and insurers • Cert CII (or working towards) advantageous but not essential • Experience of using Acturis would be highly advantageous What's on Offer: • Competitive salary dependent on experience • Supportive team and positive working culture • Career development and progression opportunities • Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
Mar 11, 2026
Full time
Commercial Account Handler - Halifax Salary £40,000 - £50,000 plus additional benefits An established and growing insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities: • Manage and service a portfolio of commercial insurance clients • Handle renewals, new business quotations, and mid-term adjustments • Liaise with insurers to obtain competitive terms and appropriate cover • Prepare and issue accurate policy documentation • Act as the main point of contact for day-to-day client queries • Ensure all activity complies with FCA regulations and internal processes • Support Account Executives with placement and client servicing About You: • Previous experience in a Commercial Account Handler or similar insurance role • Good knowledge of commercial insurance products and markets • Strong organisational and communication skills • High attention to detail and ability to manage multiple workloads • Confident dealing with clients and insurers • Cert CII (or working towards) advantageous but not essential • Experience of using Acturis would be highly advantageous What's on Offer: • Competitive salary dependent on experience • Supportive team and positive working culture • Career development and progression opportunities • Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Mar 11, 2026
Full time
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e signing, AI anti spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We're looking to cover her absence - hopefully with some overlap for knowledge transfer - with the expectation that the right person to fill this role could become a permanent part of the team. You will take on overall product management for Yoti's market facing identity product - used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year. Principle responsibilities are as follows: Responsibilities Strategy & prioritisation - formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team. Leadership & delivery - management of product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Responsible for providing management and development support to your direct report(s), including providing regular feedback and support to ensure the team is engaged and able to deliver on team and product goals and addressing performance or delivery concerns in a proactive and supportive way. Communication - it is important and expected that you fortify our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed. Contract Details This is a 14 month fixed term contract to cover parental leave, with a view that the role can become permanent after the contract ends. Your experience Given the nature of this role, we expect that you'll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue generating & growing product(s . While not essential - please still apply if this isn't you - the ideal candidate will also have some subject matter knowledge of the digital identity industry. Product management Excellent communication and documentation, for a range of audiences (ranging from engineers to C suite client executives) and ability to 'translate' between audiences Relationship management, internally and externally (with clients, prospects and suppliers) Adept at prioritising and distilling work into key objectives and results, and differentiating between the 'outcomes' and 'output' Knowledge of key technology and design principles and considerations relevant to the product Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc. Competitor and supplier assessment / monitoring Defining and tracking metrics, including good data analysis skills Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum master type experience desirable, PMO type experience desirable) Strong experience working with teams, encouraging continuous improvement in processes and personal development Attention to detail while retaining a guiding focus on ultimate outcomes Subject matter & industry Knowledge specific to the identity / age verification industry, including Legal and regulatory landscape by jurisdiction Upcoming changes Commercial trends Relevant technology standards and developments Relevant certification bodies and certifications (e.g. NIST, ACCS, DISC) Competitor / market landscape analysis Knowledge of methods of verification, evidence (e.g. ID documents) and sources of information Interview Process Stage 1 - Call with a talent acquisition team member (30 minutes) Stage 2 - 1st call with a senior product manager and incumbent (45 minutes) Stage 3 - Panel Interview and meet the CPO (120 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems. AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre employment checks If your application is successful please be aware that as part of our pre employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Mar 11, 2026
Full time
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e signing, AI anti spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We're looking to cover her absence - hopefully with some overlap for knowledge transfer - with the expectation that the right person to fill this role could become a permanent part of the team. You will take on overall product management for Yoti's market facing identity product - used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year. Principle responsibilities are as follows: Responsibilities Strategy & prioritisation - formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team. Leadership & delivery - management of product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Responsible for providing management and development support to your direct report(s), including providing regular feedback and support to ensure the team is engaged and able to deliver on team and product goals and addressing performance or delivery concerns in a proactive and supportive way. Communication - it is important and expected that you fortify our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed. Contract Details This is a 14 month fixed term contract to cover parental leave, with a view that the role can become permanent after the contract ends. Your experience Given the nature of this role, we expect that you'll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue generating & growing product(s . While not essential - please still apply if this isn't you - the ideal candidate will also have some subject matter knowledge of the digital identity industry. Product management Excellent communication and documentation, for a range of audiences (ranging from engineers to C suite client executives) and ability to 'translate' between audiences Relationship management, internally and externally (with clients, prospects and suppliers) Adept at prioritising and distilling work into key objectives and results, and differentiating between the 'outcomes' and 'output' Knowledge of key technology and design principles and considerations relevant to the product Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc. Competitor and supplier assessment / monitoring Defining and tracking metrics, including good data analysis skills Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum master type experience desirable, PMO type experience desirable) Strong experience working with teams, encouraging continuous improvement in processes and personal development Attention to detail while retaining a guiding focus on ultimate outcomes Subject matter & industry Knowledge specific to the identity / age verification industry, including Legal and regulatory landscape by jurisdiction Upcoming changes Commercial trends Relevant technology standards and developments Relevant certification bodies and certifications (e.g. NIST, ACCS, DISC) Competitor / market landscape analysis Knowledge of methods of verification, evidence (e.g. ID documents) and sources of information Interview Process Stage 1 - Call with a talent acquisition team member (30 minutes) Stage 2 - 1st call with a senior product manager and incumbent (45 minutes) Stage 3 - Panel Interview and meet the CPO (120 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems. AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre employment checks If your application is successful please be aware that as part of our pre employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Get Staffed Online Recruitment Limited
Kendal, Cumbria
Junior Sales Executive Location: Kendal, Lake District Salary: £24,000 £26,000 + Up to 10% Performance Bonus + Christmas Bonus + 29 Days Holiday + Pension Hours: 35 hours per week (Monday Friday) + alternate Saturdays About Our Client Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist. Their growth has been built on reputation, meticulous attention to detail, and a genuinely client-first approach. Every transaction matters. Every relationship counts. They exist to curate exceptional timepieces that celebrate life s milestones and become part of their clients stories, today and for generations to come. They are now entering an exciting new phase of growth. They are looking for people who want to build something meaningful not just fill a role, but contribute to a business with high standards, clear ambition, and long-term plans. The Opportunity Our client is looking for a Junior Sales Executive, someone ambitious, commercially minded, and eager to build a long-term career in luxury sales. You do not need extensive luxury experience. You do need drive, professionalism, and a genuine desire to learn. This role is designed as a development pathway into a fully-fledged Sales Executive position. You will be trained, supported, and gradually given ownership of client relationships and transactions as your capability grows. This is not simply a retail role. It is the start of a career in premium, consultative sales within a nationally recognised specialist business. What You ll Be Doing: Managing enquiries from clients looking to buy or sell luxury watches. Speaking confidently with clients via phone, email, and in-person appointments. Supporting senior team members on live transactions. Preparing and presenting quotations clearly and professionally. Building trusted, long-term client relationships. Maintaining accurate CRM records and sales documentation. Assisting with stock listings and pricing discussions. Helping create short-form video and social content. Gradually taking ownership of deals as your experience develops. Working towards clear performance targets. Who This Role Would Suit: Someone at the start of their sales career. A confident communicator who enjoys speaking with people. An individual currently in retail, hospitality, customer service, admin, or telesales who wants progression. Someone ambitious who wants development and responsibility. A reliable, organised individual who takes pride in standards. Someone comfortable being visible and occasionally appearing on camera. An interest in luxury products, watches, or premium brands is beneficial but attitude matters more. What They re Looking For: Strong communication skills. Professionalism and attention to detail. High levels of personal accountability. Willingness to learn and take feedback. A proactive, positive work ethic. Motivation to hit targets and continuously improve. Previous sales experience is welcome but not essential. What You ll Get: Salary: £24,000 £26,000 depending on experience. Bonus: Up to 10% performance bonus + annual Christmas bonus. Holiday: 29 days including Bank Holidays. Hours: 35-hour week (Monday Friday) with alternate Saturdays (those weeks are 33.5 hours with a weekday off). Pension: Workplace Pension Scheme. Development: Clear pathway into a Sales Executive role. Training: Ongoing coaching in consultative sales, negotiation, and product expertise, plus structured industry training (including NAJ-accredited programmes) as part of your progression. Why Join Our Client? Our client is not a corporate retailer. They are an independent, reputation-built luxury specialist where standards genuinely matter. You will work closely with high-value timepieces, serious clients, and a team that expects professionalism, accountability, and commercial focus. In return, you ll receive real responsibility, structured development, and the opportunity to build a long-term career within a growing business. As they grow, so do the people within it. If you re motivated by progression, pride in your work, and being part of something that is still building, this is the environment for you. How to Apply Please apply via our client s short application process, which includes a couple of quick assessments designed to help them, and you, determine whether it s the right fit. You ll also receive your own behavioural profile to keep. They are actively interviewing and aiming to appoint immediately. Applications will be reviewed on a rolling basis.
Mar 11, 2026
Full time
Junior Sales Executive Location: Kendal, Lake District Salary: £24,000 £26,000 + Up to 10% Performance Bonus + Christmas Bonus + 29 Days Holiday + Pension Hours: 35 hours per week (Monday Friday) + alternate Saturdays About Our Client Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist. Their growth has been built on reputation, meticulous attention to detail, and a genuinely client-first approach. Every transaction matters. Every relationship counts. They exist to curate exceptional timepieces that celebrate life s milestones and become part of their clients stories, today and for generations to come. They are now entering an exciting new phase of growth. They are looking for people who want to build something meaningful not just fill a role, but contribute to a business with high standards, clear ambition, and long-term plans. The Opportunity Our client is looking for a Junior Sales Executive, someone ambitious, commercially minded, and eager to build a long-term career in luxury sales. You do not need extensive luxury experience. You do need drive, professionalism, and a genuine desire to learn. This role is designed as a development pathway into a fully-fledged Sales Executive position. You will be trained, supported, and gradually given ownership of client relationships and transactions as your capability grows. This is not simply a retail role. It is the start of a career in premium, consultative sales within a nationally recognised specialist business. What You ll Be Doing: Managing enquiries from clients looking to buy or sell luxury watches. Speaking confidently with clients via phone, email, and in-person appointments. Supporting senior team members on live transactions. Preparing and presenting quotations clearly and professionally. Building trusted, long-term client relationships. Maintaining accurate CRM records and sales documentation. Assisting with stock listings and pricing discussions. Helping create short-form video and social content. Gradually taking ownership of deals as your experience develops. Working towards clear performance targets. Who This Role Would Suit: Someone at the start of their sales career. A confident communicator who enjoys speaking with people. An individual currently in retail, hospitality, customer service, admin, or telesales who wants progression. Someone ambitious who wants development and responsibility. A reliable, organised individual who takes pride in standards. Someone comfortable being visible and occasionally appearing on camera. An interest in luxury products, watches, or premium brands is beneficial but attitude matters more. What They re Looking For: Strong communication skills. Professionalism and attention to detail. High levels of personal accountability. Willingness to learn and take feedback. A proactive, positive work ethic. Motivation to hit targets and continuously improve. Previous sales experience is welcome but not essential. What You ll Get: Salary: £24,000 £26,000 depending on experience. Bonus: Up to 10% performance bonus + annual Christmas bonus. Holiday: 29 days including Bank Holidays. Hours: 35-hour week (Monday Friday) with alternate Saturdays (those weeks are 33.5 hours with a weekday off). Pension: Workplace Pension Scheme. Development: Clear pathway into a Sales Executive role. Training: Ongoing coaching in consultative sales, negotiation, and product expertise, plus structured industry training (including NAJ-accredited programmes) as part of your progression. Why Join Our Client? Our client is not a corporate retailer. They are an independent, reputation-built luxury specialist where standards genuinely matter. You will work closely with high-value timepieces, serious clients, and a team that expects professionalism, accountability, and commercial focus. In return, you ll receive real responsibility, structured development, and the opportunity to build a long-term career within a growing business. As they grow, so do the people within it. If you re motivated by progression, pride in your work, and being part of something that is still building, this is the environment for you. How to Apply Please apply via our client s short application process, which includes a couple of quick assessments designed to help them, and you, determine whether it s the right fit. You ll also receive your own behavioural profile to keep. They are actively interviewing and aiming to appoint immediately. Applications will be reviewed on a rolling basis.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
