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voids officer dlo
carrington west
Principal Asset Manager
carrington west
Interim Principal Asset Manager London Borough of Enfield 3-month initial contract (with a view to extend) 2 days per week office-based + site visits as required The London Borough of Enfield is seeking an experienced Principal Asset Manager on an interim basis to support the management and optimisation of the Council's diverse commercial, operational and rural property portfolio. Working within the Estates team and closely with the Head of Estates, you will play a key role in managing a wide range of commercial assets while leading on landlord and tenant matters including rent reviews, lease renewals, asset strategy and income optimisation. This role will support the ongoing performance and strategic direction of the Council's investment portfolio, helping to deliver against the Strategic Asset Management Plan. The Portfolio You will be working across a significant and varied estate including: Approx 625 commercial assets Commercial investment portfolio valued at c. £135m Annual income of approximately £8m Key Responsibilities Day-to-day asset management across the Council's commercial property estate Leading rent reviews, lease renewals and landlord & tenant negotiations Identifying opportunities to optimise income and reduce voids Supporting asset strategy and portfolio performance Mentoring and supporting junior members of the team Providing professional property advice to senior officers and elected members Requirements for the role: UK Resident MRICS qualified Chartered Surveyor Strong experience within commercial asset management Proven track record delivering rent reviews, lease negotiations and portfolio management Minimum 3 years' experience within local authority or housing association. This is an excellent opportunity for an experienced surveyor to support the management of one of London's largest local authority estates while contributing to the strategic development of a significant commercial portfolio.
Mar 10, 2026
Contractor
Interim Principal Asset Manager London Borough of Enfield 3-month initial contract (with a view to extend) 2 days per week office-based + site visits as required The London Borough of Enfield is seeking an experienced Principal Asset Manager on an interim basis to support the management and optimisation of the Council's diverse commercial, operational and rural property portfolio. Working within the Estates team and closely with the Head of Estates, you will play a key role in managing a wide range of commercial assets while leading on landlord and tenant matters including rent reviews, lease renewals, asset strategy and income optimisation. This role will support the ongoing performance and strategic direction of the Council's investment portfolio, helping to deliver against the Strategic Asset Management Plan. The Portfolio You will be working across a significant and varied estate including: Approx 625 commercial assets Commercial investment portfolio valued at c. £135m Annual income of approximately £8m Key Responsibilities Day-to-day asset management across the Council's commercial property estate Leading rent reviews, lease renewals and landlord & tenant negotiations Identifying opportunities to optimise income and reduce voids Supporting asset strategy and portfolio performance Mentoring and supporting junior members of the team Providing professional property advice to senior officers and elected members Requirements for the role: UK Resident MRICS qualified Chartered Surveyor Strong experience within commercial asset management Proven track record delivering rent reviews, lease negotiations and portfolio management Minimum 3 years' experience within local authority or housing association. This is an excellent opportunity for an experienced surveyor to support the management of one of London's largest local authority estates while contributing to the strategic development of a significant commercial portfolio.
Reed
Repairs and Maintenance Support Officer
Reed
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Mar 03, 2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Michael Page
Disrepair Surveyor
Michael Page Blackburn, Lancashire
A disrepair Surveyor in social housing inspects residential properties to assess reported defects such as damp, mould, leaks, and structural issues, identifying root causes and specifying appropriate remedial works. They ensure compliance while managing repairs, liaising with tenants and legal teams, and overseeing contractors to deliver timely and high-quality resolutions. Client Details One of the largest local authority housing providers in Birmingham manages and maintains a substantial portfolio of council homes, delivering affordable housing and essential repair services to tens of thousands of residents. The organisation is responsible for property maintenance, tenancy management, estate services, and ensuring homes meet statutory safety and quality standards across the city. Description Inspect and Diagnose Property Defects - Conduct detailed property inspections to assess reported disrepair issues (e.g., damp, mould, structural defects, leaks), identify root causes, and determine appropriate remedial actions in line with housing standards and legislation. Ensure Legal and Regulatory Compliance - Manage cases in accordance with relevant legislation such as the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, ensuring the landlord meets statutory repair obligations and avoids litigation risks. Prepare Technical Reports and Schedules of Works - Produce detailed survey reports, expert witness statements (if required), and specifications of works for contractors, ensuring repairs are clearly scoped, costed, and completed to required standards. Manage Contractors and Oversee Remedial Works - Monitor contractor performance, carry out post-inspection quality checks, and ensure works are completed within agreed timescales, budgets, and health & safety regulations. Liaise with Tenants and Legal Teams - Act as a key point of contact between tenants, housing officers, and legal representatives in disrepair claims, providing technical advice, supporting dispute resolution, and contributing to case management processes. Profile Strong Technical Knowledge - Demonstrates in-depth understanding of building construction, defects diagnosis, and relevant housing legislation, ensuring accurate assessments and practical repair solutions. Attention to Detail - Conducts thorough inspections, identifies root causes (not just symptoms), and produces clear, precise reports and schedules of work. Effective Communication Skills - Explains technical issues in plain language to residents, contractors, and stakeholders, while maintaining professionalism in sensitive situations. Problem-Solving Ability - Takes a proactive and analytical approach to resolving complex disrepair issues, balancing cost, compliance, and long-term asset performance. Organised and Accountable - Manages caseloads efficiently, meets deadlines, monitors contractor performance, and ensures works are completed to a high standard and in line with regulatory requirements. Job Offer Long term contract Competitive rate of pay Hybrid working
Feb 27, 2026
Seasonal
A disrepair Surveyor in social housing inspects residential properties to assess reported defects such as damp, mould, leaks, and structural issues, identifying root causes and specifying appropriate remedial works. They ensure compliance while managing repairs, liaising with tenants and legal teams, and overseeing contractors to deliver timely and high-quality resolutions. Client Details One of the largest local authority housing providers in Birmingham manages and maintains a substantial portfolio of council homes, delivering affordable housing and essential repair services to tens of thousands of residents. The organisation is responsible for property maintenance, tenancy management, estate services, and ensuring homes meet statutory safety and quality standards across the city. Description Inspect and Diagnose Property Defects - Conduct detailed property inspections to assess reported disrepair issues (e.g., damp, mould, structural defects, leaks), identify root causes, and determine appropriate remedial actions in line with housing standards and legislation. Ensure Legal and Regulatory Compliance - Manage cases in accordance with relevant legislation such as the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, ensuring the landlord meets statutory repair obligations and avoids litigation risks. Prepare Technical Reports and Schedules of Works - Produce detailed survey reports, expert witness statements (if required), and specifications of works for contractors, ensuring repairs are clearly scoped, costed, and completed to required standards. Manage Contractors and Oversee Remedial Works - Monitor contractor performance, carry out post-inspection quality checks, and ensure works are completed within agreed timescales, budgets, and health & safety regulations. Liaise with Tenants and Legal Teams - Act as a key point of contact between tenants, housing officers, and legal representatives in disrepair claims, providing technical advice, supporting dispute resolution, and contributing to case management processes. Profile Strong Technical Knowledge - Demonstrates in-depth understanding of building construction, defects diagnosis, and relevant housing legislation, ensuring accurate assessments and practical repair solutions. Attention to Detail - Conducts thorough inspections, identifies root causes (not just symptoms), and produces clear, precise reports and schedules of work. Effective Communication Skills - Explains technical issues in plain language to residents, contractors, and stakeholders, while maintaining professionalism in sensitive situations. Problem-Solving Ability - Takes a proactive and analytical approach to resolving complex disrepair issues, balancing cost, compliance, and long-term asset performance. Organised and Accountable - Manages caseloads efficiently, meets deadlines, monitors contractor performance, and ensures works are completed to a high standard and in line with regulatory requirements. Job Offer Long term contract Competitive rate of pay Hybrid working
Daniel Owen Ltd
Management Support Officer
Daniel Owen Ltd Luton, Bedfordshire
Management Support Officer Temp to perm Based in Bedfordshire 16.00 per hour Post will provide essential administrative support to the Building & Technical Services Division. The postholder will work at an operational level, ensuring that operational objectives are developed and met. The postholder will be an integral part of the Business Support Team and will be focusing on the efficient provision of human resources and payroll focussed administration support. Postholder will work to agreed performance targets and service standards and will be responsible for identifying trends in their own performance and will be involved in recommending actions to increase the efficiency and productivity of the team. The postholder will work with set procedures but may need to work outside of these, where appropriate, in agreement of senior colleagues and managers. The postholder will be responsible for collation of reliable, accurate, and timely management information for senior colleagues and managers and will work collaboratively with all facets of the division and the wider HLS to ensure services are delivered in the most efficient, cost effective and customer focused manner. The postholder will need to organise their own workload in line with the requirements set by legislation and senior management including the need for flexible and responsive working. A variety of deadlines and competing demands will need to be met as required by the division and there will be, on occasion the need to attend meetings outside normal hours. To provide support to Building and Technical Services, with a specific focus on supporting the achievement of the Divisions aims and objectives, statutory obligations, performance targets, customer satisfaction and value for money. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. Follow defined administrative procedures in relation to providing essential administrative support to different business areas within the team to enable the business to meet its contractual obligations. This could mean carrying out a variety of tasks such as: managing the booking of electrical test and inspects and rewires, general administration support for the Voids and Projects team, the maintenance of training records, professional body & statutory corporate registrations. Ensure that staff are covered by effective registration for Gas safe, IEE, CSCS etc.
Feb 20, 2026
Contractor
Management Support Officer Temp to perm Based in Bedfordshire 16.00 per hour Post will provide essential administrative support to the Building & Technical Services Division. The postholder will work at an operational level, ensuring that operational objectives are developed and met. The postholder will be an integral part of the Business Support Team and will be focusing on the efficient provision of human resources and payroll focussed administration support. Postholder will work to agreed performance targets and service standards and will be responsible for identifying trends in their own performance and will be involved in recommending actions to increase the efficiency and productivity of the team. The postholder will work with set procedures but may need to work outside of these, where appropriate, in agreement of senior colleagues and managers. The postholder will be responsible for collation of reliable, accurate, and timely management information for senior colleagues and managers and will work collaboratively with all facets of the division and the wider HLS to ensure services are delivered in the most efficient, cost effective and customer focused manner. The postholder will need to organise their own workload in line with the requirements set by legislation and senior management including the need for flexible and responsive working. A variety of deadlines and competing demands will need to be met as required by the division and there will be, on occasion the need to attend meetings outside normal hours. To provide support to Building and Technical Services, with a specific focus on supporting the achievement of the Divisions aims and objectives, statutory obligations, performance targets, customer satisfaction and value for money. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. Follow defined administrative procedures in relation to providing essential administrative support to different business areas within the team to enable the business to meet its contractual obligations. This could mean carrying out a variety of tasks such as: managing the booking of electrical test and inspects and rewires, general administration support for the Voids and Projects team, the maintenance of training records, professional body & statutory corporate registrations. Ensure that staff are covered by effective registration for Gas safe, IEE, CSCS etc.
Hill & Hill Recruitment Ltd
Repairs & Operations Manager
Hill & Hill Recruitment Ltd Edmonton, Cornwall
Our client is currently seeking an experienced Repairs & Operations Manager to oversee the delivery of responsive repairs and voids services across their social housing stock. Key Responsibilities: Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. Drive Service Improvements: Implement service improvement plans to enhance the quality of our responsive repairs and project delivery, creating a lasting impact on our residents' lives. Desired Skills and Experience: Ability to engage, coach and motivate teams and set clear targets and expectations Demonstrable experience of leading and managing technical staff Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment Knowledge of relevant legislation and regulations pertaining to landlord asset activities. Passion for driving excellence in performance and delivering outstanding results. Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery.
Feb 13, 2026
Full time
Our client is currently seeking an experienced Repairs & Operations Manager to oversee the delivery of responsive repairs and voids services across their social housing stock. Key Responsibilities: Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. Drive Service Improvements: Implement service improvement plans to enhance the quality of our responsive repairs and project delivery, creating a lasting impact on our residents' lives. Desired Skills and Experience: Ability to engage, coach and motivate teams and set clear targets and expectations Demonstrable experience of leading and managing technical staff Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment Knowledge of relevant legislation and regulations pertaining to landlord asset activities. Passion for driving excellence in performance and delivering outstanding results. Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery.

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