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CRO Account Director
Visualsoft Middlesbrough, Yorkshire
We're on the lookout for an experienced Conversion Rate Optimisation (CRO) Specialist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We're also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK. The CRO Account Director will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client's business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out. Key Duties & Responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high quality, this ensures all clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Client Results Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve. CRO Strategy Ownership Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience on either agency or client-side specialising in CRO Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement Experience in building and executing CRO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data-driven Desirable Experience in eCommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Dec 17, 2025
Full time
We're on the lookout for an experienced Conversion Rate Optimisation (CRO) Specialist to become a key part of our talented and growing team. This role can be based from any of our offices in Stockton-on-Tees, Newcastle Upon Tyne, or Manchester City Centre. We're also open to UK-based remote working options for the right candidate, as long as you have the full right to work in the UK. The CRO Account Director will be responsible for owning their client portfolio, leading and overseeing the implementation of their CRO strategies to support the growth and profitability of their client's business. They will drive excellence while maintaining a client-first approach, ensuring strategies align with business objectives and deliver measurable impact. With a strong focus on performance, they will consistently drive improvements in website performance. Adaptability is key, as they will proactively respond to evolving client needs with a strategic mindset. Additionally, they will collaborate with internal teams to refine and enhance CRO methodologies, ensuring continuous optimisation and success. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the CRO service and have a clear and transparent view of the work carried out. Key Duties & Responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high quality, this ensures all clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Client Results Continuously strive to produce the highest results for Visualsoft clients via CRO. Take full ownership and accountability for all results, implementing change where required to improve. CRO Strategy Ownership Devise and own best in class CRO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience on either agency or client-side specialising in CRO Proven expertise in external CRO platforms and tools, analytics, forecasting and measurement Experience in building and executing CRO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data-driven Desirable Experience in eCommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you. A little formality by applying you implicitly consent to us processing your personal data for review for this vacancy only. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Director - Paid Media
Impression Digital Limited City, Manchester
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Dec 17, 2025
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Senior Account Manager - Social and Content 6 month FTC
Havas Media Group Spain SAU
Senior Account Manager - Social and Content 6 month FTC page is loaded Senior Account Manager - Social and Content 6 month FTCremote type: Hybridlocations: Londontime type: Temps Pleinposted on: Offre publiée aujourd'huijob requisition id: JR Agence : Havas Red Description du poste : Here at Red Connect and Havas Red our goal is not to be the best at creating content that works - it is to be the best at content across all the channels at our client's disposal: media, web, content, events, social. This an exciting opportunity for a passionate multi-disciplined social-first senior account manager to work alongside and learn from a collective of content strategists, creative thinkers, account leads, and producers. Our offering spans an award-winning multinational footprint across UK London, Manchester, Australia (Sydney, Melbourne, Brisbane), Asia, Middle East, & North America (New York, Pittsburgh, Phoenix). This is a 6 month Fixed Term Contract As SAM, you will be tasked with owning the social within the content department, and acting as a senior account team member in terms of client partnership and project management. You will be extremely well versed in all social channels but especially Instagram, X, Facebook, TikTok and YouTube. You will have your finger on the pulse of social trends and developments and be able to guide clients to successful engagement across channels. You will have an excellent view on community management best practice.You will have exemplary client and stakeholder management skills and be meticulously organised. You will be well versed in project management and collaboration with other team members to help manage studio time and output.You'll ultimately take responsibly for the quality of social content from our team. You'll proofread and QA content work, ensuring it's of the highest possible standard and to a client's TOV, guidelines and general writing best practice before sharing with the account team to share with the client.Reporting into our Business Director, this position sees you play an integral part in building, managing and maintaining strong relationships with our direct client contacts as we bring the brands they represent to life in content through, but not exclusively, social and digital. You'll have an interest in and acumen for content and social planning as you will also support our content strategists and planners to formulate solutions that set our content up for success.In this role you will work as part of a dynamic, forward thinking team as you navigate in all exciting areas of client content development. Our clients span industries from FMCG to tech to finance, health, professional services, social platforms, lifestyle and autos - it's a broad range and you're the kind of person who enjoys stretching your account management muscles to demonstrate how effective client relationships, alongside great content and use of social channels can have an impact on business performance.You will be a go-to social specialist in the agency and stay on top of this exciting, ever changing space in which you will learn something new every day, and impart social wisdom to others as well.You will take ownership of Red Connect's LinkedIn presence and be excited about developing the business' voice and audience on the platform.You'll also have a passion for data and be well versed in using social insights tools such as but not limited to Meltwater, Sprinklr etc to then derive insights and turn into actionable and optimised ideas. You'll love pulling together meaningful reports for clients that show how we can continually improve their results.If you have a passion for helping brands win at content and social then we are the agency for you. If you don't want to be boxed into one medium, and typecast by a particular comms discipline, and are excited about a role that stretches you into a vast array of directions, then we're are definitely for you.The Opportunity:Excel and evolve as part of a progressive and powerful global agency spearheading content and social media best practice globally - surrounded by a network of experts in the content and social space to support you in your career.Roles and ResponsibilitiesKey Objectives Manage content and social clients and projects for the content and Red Connect team Ensure content and social work is of highest standard possible, and is in line with client need, tone, audience as well as making best use of channel and formats Use social insights tools to derive data to turn into insights and action Working alongside our content strategy / planning team to develop content ideas and plans that spans turning insights (company, competition, culture. consumer) into social and content engagement plans and concepts that attracts and retains audiences, and ultimately, drives success for our clients. Work with the design team to ensure synergy between written and creative elements of content Join client calls from an editorial and social perspective to help optimal, effective and efficient relationships with all clients Work closely with an account manager and business director to stay on top of client priorities Conduct robust research and content audits and deep dive into client needs to develop on-point editorial and social assets Work closely with Global Head of Strategy as part of content strategy plans for clients, including conducting research and contributing editorial and social ideas to content plans Work with account manager and business director to establish robust QA process to ensure all work that goes over to our clients is of the highest standard possible. Take responsibility for that QA process for your own work and freelance writers' work Join regular WIP meetings relating to status updates on assigned accounts, both internally and externally with client or partner agencies Stay abreast of content, social & approval process both internally and with client Strong collaboration and constant communication/integration with account teams and external stakeholders Liaison with internal teams surrounding delivery on client deadlines and expectations Lead content and editorial brainstorms where needed to formulate best ideas for clients - equally understand where working autonomously is needed to develop concepts and deliver back to the team Strong upward, downward and sideways communication with seniors, peers and juniors across internal and client teams Ability to review insights and optimise content according to data and learnings Sharing of relevant information relating to social media + editorial landscape Pro-active approach to professional up-skilling of yourself through proposed training and development both internally and externally Work with the business director and account manager to leverage internal tools to best derive insights (such as SEO, social listening etc) to help drive best-in-class content solutions for clients Positive and solutions-oriented attitude - ability to spot potential issues ahead of time and pro-actively form appropriate solutions in collaboration with relevant team members Type de contrat : CDD Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media,
Dec 16, 2025
Full time
Senior Account Manager - Social and Content 6 month FTC page is loaded Senior Account Manager - Social and Content 6 month FTCremote type: Hybridlocations: Londontime type: Temps Pleinposted on: Offre publiée aujourd'huijob requisition id: JR Agence : Havas Red Description du poste : Here at Red Connect and Havas Red our goal is not to be the best at creating content that works - it is to be the best at content across all the channels at our client's disposal: media, web, content, events, social. This an exciting opportunity for a passionate multi-disciplined social-first senior account manager to work alongside and learn from a collective of content strategists, creative thinkers, account leads, and producers. Our offering spans an award-winning multinational footprint across UK London, Manchester, Australia (Sydney, Melbourne, Brisbane), Asia, Middle East, & North America (New York, Pittsburgh, Phoenix). This is a 6 month Fixed Term Contract As SAM, you will be tasked with owning the social within the content department, and acting as a senior account team member in terms of client partnership and project management. You will be extremely well versed in all social channels but especially Instagram, X, Facebook, TikTok and YouTube. You will have your finger on the pulse of social trends and developments and be able to guide clients to successful engagement across channels. You will have an excellent view on community management best practice.You will have exemplary client and stakeholder management skills and be meticulously organised. You will be well versed in project management and collaboration with other team members to help manage studio time and output.You'll ultimately take responsibly for the quality of social content from our team. You'll proofread and QA content work, ensuring it's of the highest possible standard and to a client's TOV, guidelines and general writing best practice before sharing with the account team to share with the client.Reporting into our Business Director, this position sees you play an integral part in building, managing and maintaining strong relationships with our direct client contacts as we bring the brands they represent to life in content through, but not exclusively, social and digital. You'll have an interest in and acumen for content and social planning as you will also support our content strategists and planners to formulate solutions that set our content up for success.In this role you will work as part of a dynamic, forward thinking team as you navigate in all exciting areas of client content development. Our clients span industries from FMCG to tech to finance, health, professional services, social platforms, lifestyle and autos - it's a broad range and you're the kind of person who enjoys stretching your account management muscles to demonstrate how effective client relationships, alongside great content and use of social channels can have an impact on business performance.You will be a go-to social specialist in the agency and stay on top of this exciting, ever changing space in which you will learn something new every day, and impart social wisdom to others as well.You will take ownership of Red Connect's LinkedIn presence and be excited about developing the business' voice and audience on the platform.You'll also have a passion for data and be well versed in using social insights tools such as but not limited to Meltwater, Sprinklr etc to then derive insights and turn into actionable and optimised ideas. You'll love pulling together meaningful reports for clients that show how we can continually improve their results.If you have a passion for helping brands win at content and social then we are the agency for you. If you don't want to be boxed into one medium, and typecast by a particular comms discipline, and are excited about a role that stretches you into a vast array of directions, then we're are definitely for you.The Opportunity:Excel and evolve as part of a progressive and powerful global agency spearheading content and social media best practice globally - surrounded by a network of experts in the content and social space to support you in your career.Roles and ResponsibilitiesKey Objectives Manage content and social clients and projects for the content and Red Connect team Ensure content and social work is of highest standard possible, and is in line with client need, tone, audience as well as making best use of channel and formats Use social insights tools to derive data to turn into insights and action Working alongside our content strategy / planning team to develop content ideas and plans that spans turning insights (company, competition, culture. consumer) into social and content engagement plans and concepts that attracts and retains audiences, and ultimately, drives success for our clients. Work with the design team to ensure synergy between written and creative elements of content Join client calls from an editorial and social perspective to help optimal, effective and efficient relationships with all clients Work closely with an account manager and business director to stay on top of client priorities Conduct robust research and content audits and deep dive into client needs to develop on-point editorial and social assets Work closely with Global Head of Strategy as part of content strategy plans for clients, including conducting research and contributing editorial and social ideas to content plans Work with account manager and business director to establish robust QA process to ensure all work that goes over to our clients is of the highest standard possible. Take responsibility for that QA process for your own work and freelance writers' work Join regular WIP meetings relating to status updates on assigned accounts, both internally and externally with client or partner agencies Stay abreast of content, social & approval process both internally and with client Strong collaboration and constant communication/integration with account teams and external stakeholders Liaison with internal teams surrounding delivery on client deadlines and expectations Lead content and editorial brainstorms where needed to formulate best ideas for clients - equally understand where working autonomously is needed to develop concepts and deliver back to the team Strong upward, downward and sideways communication with seniors, peers and juniors across internal and client teams Ability to review insights and optimise content according to data and learnings Sharing of relevant information relating to social media + editorial landscape Pro-active approach to professional up-skilling of yourself through proposed training and development both internally and externally Work with the business director and account manager to leverage internal tools to best derive insights (such as SEO, social listening etc) to help drive best-in-class content solutions for clients Positive and solutions-oriented attitude - ability to spot potential issues ahead of time and pro-actively form appropriate solutions in collaboration with relevant team members Type de contrat : CDD Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media,
Director of Sales & Marketing
DNA Recruit City, Manchester
DirectorofSales&Marketing-Experiential,Immersive&CreativeProduction We're working with a well-established experiential and immersive production agency as they hire a Director of Sales & Marketing to lead their full commercial function. This is a senior strategic role overseeing sales, business development, marketing, sponsorship, and the commercial success of their immersive events portfolio. You'll be responsible for driving revenue growth, elevating market presence, and ensuring all commercial teams operate as one cohesive engine. This includes leading the sales strategy, shaping marketing direction, and connecting the dots between Business Development, Marketing, Account Management, and the wider creative and production departments. Responsibilities: Shape and deliver the company's commercial and sales strategy, driving revenue growth across experiential builds, installations, and immersive events. Lead, mentor, and develop teams across sales, BD, and marketing, ensuring they work collaboratively toward shared commercial goals. Oversee the full sales pipeline - lead generation, pitching, proposals, negotiation, and closing - ensuring strong conversion rates at every stage. Build and maintain relationships with brands, agencies, venues, sponsors, tourism bodies, and cultural partners. Develop commercial packages for immersive experiences, including sponsorship models, pricing structures, group sales, and corporate hire opportunities. Work closely with creative and production teams to shape sellable concepts, ensure feasibility, and align commercial expectations with delivery. Own the marketing strategy, overseeing digital campaigns, social content, PR, paid activity, and CRM to support both brand awareness and revenue targets. Ensure marketing, BD, and account management are aligned, with clear handovers and a unified approach to client acquisition and retention. Use data, forecasting, and market insight to refine targeting, pricing, and campaign strategies. About you: Senior commercial, sales, or marketing leadership experience within experiential, events, creative production, or related sector. Strong track record of revenue growth, pipeline leadership, and building high-performing teams. Excellent communicator and relationship builder with experience working across multiple stakeholder groups. Strategic, commercially sharp, and able to translate creative ideas into clear, sellable offerings. Comfortable in a fast paced, hands on, creative environment. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit delivers dynamic recruitment, search and talent solutions and provides insight, knowledge, and credible introductions necessary for client-side and agency roles. We specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
Dec 16, 2025
Full time
DirectorofSales&Marketing-Experiential,Immersive&CreativeProduction We're working with a well-established experiential and immersive production agency as they hire a Director of Sales & Marketing to lead their full commercial function. This is a senior strategic role overseeing sales, business development, marketing, sponsorship, and the commercial success of their immersive events portfolio. You'll be responsible for driving revenue growth, elevating market presence, and ensuring all commercial teams operate as one cohesive engine. This includes leading the sales strategy, shaping marketing direction, and connecting the dots between Business Development, Marketing, Account Management, and the wider creative and production departments. Responsibilities: Shape and deliver the company's commercial and sales strategy, driving revenue growth across experiential builds, installations, and immersive events. Lead, mentor, and develop teams across sales, BD, and marketing, ensuring they work collaboratively toward shared commercial goals. Oversee the full sales pipeline - lead generation, pitching, proposals, negotiation, and closing - ensuring strong conversion rates at every stage. Build and maintain relationships with brands, agencies, venues, sponsors, tourism bodies, and cultural partners. Develop commercial packages for immersive experiences, including sponsorship models, pricing structures, group sales, and corporate hire opportunities. Work closely with creative and production teams to shape sellable concepts, ensure feasibility, and align commercial expectations with delivery. Own the marketing strategy, overseeing digital campaigns, social content, PR, paid activity, and CRM to support both brand awareness and revenue targets. Ensure marketing, BD, and account management are aligned, with clear handovers and a unified approach to client acquisition and retention. Use data, forecasting, and market insight to refine targeting, pricing, and campaign strategies. About you: Senior commercial, sales, or marketing leadership experience within experiential, events, creative production, or related sector. Strong track record of revenue growth, pipeline leadership, and building high-performing teams. Excellent communicator and relationship builder with experience working across multiple stakeholder groups. Strategic, commercially sharp, and able to translate creative ideas into clear, sellable offerings. Comfortable in a fast paced, hands on, creative environment. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit delivers dynamic recruitment, search and talent solutions and provides insight, knowledge, and credible introductions necessary for client-side and agency roles. We specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
Client & Agency Partnerships Manager
SB Media Group
SB Media Group is the home of Supercar Blondie, we are the world's leading automotive entertainment media brand. Having started out as a female founded, single social influencer we've evolved into a dynamic, creator-led global media brand with over 120million followers generating 1.5billion views every month, publishing content across all digital & social channels. We're on a mission to make the inaccessible, accessible & entertaining, for an aspirational male audience. As an Client & Agency Partnerships Manager, you'll play a key role in driving revenue by managing and growing relationships with media agencies, automotive advertisers and brands looking to reach our highly engaged global audience. You'll handle incoming briefs, develop proactive opportunities, support the wider sales team, and help establish SB Media as a trusted, premium media partner. You'll sell social-first branded content, sponsorships, multimedia partnerships and display solutions that solve client challenges and deliver impact. Experience within a media owner, publisher, or agency environment is essential, with a strong understanding of how to build relationships, manage pipelines, and navigate a fast-paced, competitive marketplace. Experience working with social-first content partnerships is a bonus. What you'll be doing Managing and growing relationships across your patch of agencies and direct advertisers to drive a steady flow of briefs and opportunities. Supporting the development of proactive sales strategies and helping plan agency roadshows, lunch & learns and attendance at trade events. Maintaining consistent weekly output of f2f meetings, calls and outreach with agency planners/buyers and brand-side decision makers. Tailoring existing sales materials and presentations using relevant data and insights to create compelling proposals. Managing your pipeline, forecasting accurately and contributing to overall team revenue targets. Working closely with internal teams to deliver best-in-class responses that answer client objectives and drive creative solutions. Gathering client and market feedback to help shape new ideas, products and revenue opportunities for the wider business. What you'll have Experience selling to media agencies and/or directly to brands, with solid existing relationships you can build on. Ability to write and deliver persuasive, insight-led proposals that win business. Strong understanding of social platforms and the digital advertising landscape. Confidence using data and insights to strengthen creative strategies and ensure proposals meet client goals. Experience in prospecting, networking, negotiation and supporting deal closure. Intellectual curiosity, an entrepreneurial mindset and a positive, proactive approach. A collaborative spirit, you enjoy working with others to solve problems and create standout work. Strong presentation and communication skills, with the ability to influence stakeholders at all levels. Comfortable asking smart questions, answering challenging ones and navigating complex client needs. Important Info Before You Apply We're gearing up for a Q1 2026 start, and we can't wait to find the right person to join the team. Applications close 24 December 2025, and we'll kick off interviews w/c 5 January 2026. We're proud to offer flexibility, if you're looking for a 4-day week or flexible hours, we're absolutely open to it. Let's talk about what works best for you. You'll have the freedom to work from anywhere in the UK. We have offices in London and Manchester, plus a fully remote setup. Our clients are global, so we welcome talent with strong connections wherever you're based. We offer a competitive salary of £45,000-£55,000 plus uncapped commission of up to 55% (35% OTE) giving you the earning potential to truly reward your success. What to Expect From the Interview Process HR Screening - a friendly chat with our People team First Stage - meet our Head of Sales Second Stage - bring your ideas to life with a short presentation, followed by a joint interview with the Head of Sales and the Agency & Client Director
Dec 16, 2025
Full time
SB Media Group is the home of Supercar Blondie, we are the world's leading automotive entertainment media brand. Having started out as a female founded, single social influencer we've evolved into a dynamic, creator-led global media brand with over 120million followers generating 1.5billion views every month, publishing content across all digital & social channels. We're on a mission to make the inaccessible, accessible & entertaining, for an aspirational male audience. As an Client & Agency Partnerships Manager, you'll play a key role in driving revenue by managing and growing relationships with media agencies, automotive advertisers and brands looking to reach our highly engaged global audience. You'll handle incoming briefs, develop proactive opportunities, support the wider sales team, and help establish SB Media as a trusted, premium media partner. You'll sell social-first branded content, sponsorships, multimedia partnerships and display solutions that solve client challenges and deliver impact. Experience within a media owner, publisher, or agency environment is essential, with a strong understanding of how to build relationships, manage pipelines, and navigate a fast-paced, competitive marketplace. Experience working with social-first content partnerships is a bonus. What you'll be doing Managing and growing relationships across your patch of agencies and direct advertisers to drive a steady flow of briefs and opportunities. Supporting the development of proactive sales strategies and helping plan agency roadshows, lunch & learns and attendance at trade events. Maintaining consistent weekly output of f2f meetings, calls and outreach with agency planners/buyers and brand-side decision makers. Tailoring existing sales materials and presentations using relevant data and insights to create compelling proposals. Managing your pipeline, forecasting accurately and contributing to overall team revenue targets. Working closely with internal teams to deliver best-in-class responses that answer client objectives and drive creative solutions. Gathering client and market feedback to help shape new ideas, products and revenue opportunities for the wider business. What you'll have Experience selling to media agencies and/or directly to brands, with solid existing relationships you can build on. Ability to write and deliver persuasive, insight-led proposals that win business. Strong understanding of social platforms and the digital advertising landscape. Confidence using data and insights to strengthen creative strategies and ensure proposals meet client goals. Experience in prospecting, networking, negotiation and supporting deal closure. Intellectual curiosity, an entrepreneurial mindset and a positive, proactive approach. A collaborative spirit, you enjoy working with others to solve problems and create standout work. Strong presentation and communication skills, with the ability to influence stakeholders at all levels. Comfortable asking smart questions, answering challenging ones and navigating complex client needs. Important Info Before You Apply We're gearing up for a Q1 2026 start, and we can't wait to find the right person to join the team. Applications close 24 December 2025, and we'll kick off interviews w/c 5 January 2026. We're proud to offer flexibility, if you're looking for a 4-day week or flexible hours, we're absolutely open to it. Let's talk about what works best for you. You'll have the freedom to work from anywhere in the UK. We have offices in London and Manchester, plus a fully remote setup. Our clients are global, so we welcome talent with strong connections wherever you're based. We offer a competitive salary of £45,000-£55,000 plus uncapped commission of up to 55% (35% OTE) giving you the earning potential to truly reward your success. What to Expect From the Interview Process HR Screening - a friendly chat with our People team First Stage - meet our Head of Sales Second Stage - bring your ideas to life with a short presentation, followed by a joint interview with the Head of Sales and the Agency & Client Director
Paid Social Director
Dentsu Aegis Network Ltd. City, Manchester
The purpose of this role is to develop best in class strategies and management of all Paid Social activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed. Job Description: As a Paid Social Director, you'll play a pivotal role as a channel lead, collaborating seamlessly with the client's projects and guiding a team of managers, executives, and assistants to deliver business outcomes through paid social activations. Beyond managing client accounts, you'll be a driving force in the growth and innovation of our Paid Social specialism. Building and leading a high-performing team will be at the heart of your responsibilities, fostering career development, personal growth, and a shared culture of connection, experience, and growth.This client-facing role extends both externally and internally, engaging with client teams, planners, digital specialists, and client servicing. You'll work closely with the Paid Social Partner to develop a cutting-edge strategy that not only meets, but exceeds, our client's business objectives. As a positive disruptor, you'll be instrumental in delivering best-practice social activation at scale and contributing to new business pitches, shaping the future of our Total Social proposition. Join us in pushing the boundaries and making a mark in the ever-evolving world of social media marketing! Life as a Paid Social Director Paid Social Campaign Delivery & Oversight Lead the development of Paid Social strategies, media plans and response to briefs. Defining KPIs, measurement solutions, and shaping the overall strategy to meet client business objectives. Collaborate with the Paid Social Partner to create a client roadmap and future-proof their paid social approach, within a Total Social setting. Identify integration opportunities with other digital channels where applicable. Ensure daily monitoring and regular optimisation of all campaign elements based on agreed KPIs. Deliver timely, accurate, and insightful client reports to inform further optimisations to improve performance. Responsible for creating a sophisticated Test & Learn roadmap, which expands across multiple social platforms and outlines clear frameworks for the effective measurement of paid social, aligned to client business objectives. Client Engagement Responsibilities Serve as the main point of contact for your client(s), cultivating relationships to evolve them into successful partnerships. Act as the connective tissue between the paid social team, client servicing team, other stakeholders (as needed), and the client - ensuring seamless collaboration. Proactively identify operational improvements to enhance the efficiency of our ways of working and paid social activation. Gain a deep understanding of your client's business and communication objectives, translating them into impactful platform strategies, which deliver actual business outcomes. Represent the team in various client meetings, including status updates, briefings, campaign reviews, and Quarterly Business Reviews (QBRs). Partner Relationship Management Develop and nurture effective working relationships with partners such as Meta, TikTok, Pinterest, Snapchat, and emerging social/content amplification platforms. Organise and participate in regular catch-ups with priority partners, ensuring the continuous delivery of best-in-class campaigns and identifying opportunities for alpha/beta trials. Collaborate closely, where applicable, with key account representatives at third-party technology partners. Team Leadership and Excellence Spearhead the development of your team members, setting personalised objectives and conducting performance reviews to foster professional growth, and retain high-performing talent. Ensure the timely and precise delivery of work within your team, championing effective work practices embraced by all team members. Including the effective implementation of our Quality Assurance processes, to meet the goal of 100% error-free activations within your client remit. Actively mentor and empower your team, elevating both quality and performance to new heights for your clients. Support in the recruitment & hiring process. Including interviewing and on-boarding successful candidates. Commercial Success and Financial Mastery Drive revenue delivery across your client portfolio, collaborating with the Partner to explore exciting cross-sell and up-sell opportunities. Take charge of the punctual and accurate billing and reconciliation of campaign media investment and income, guaranteeing suppliers are paid promptly. This extends to ensuring accurate forecasting of income, to support the Partner in fulfilling their fiscal responsibilities to the business. Uphold a commitment to accuracy and timeliness in completing timesheets and resource capacity tracking; enabling the business to conduct thorough channel and client profitability/resource analyses. Join us in the pursuit of excellence and financial success. Product Development & New Business Remain up to date with developments in the social media and broader digital landscape. Create case studies and award entries based on campaign results as appropriate. Contribute towards new business RFPs and pitches as required.Including the onboarding of new clients into the business, where appropriate. Actively contribute as a leader for product workstreams and strategic projects. Professional Skills Proficient in managing substantial media budgets across various Paid Social platforms, crafting a supportive strategy, and leading activation teams. Enthusiastic and engaged with the dynamic landscape of social media, e-commerce, and digital marketing. Committed to advancing a career in a digital performance marketing agency, with a positive and solutions-orientated mindset. Strongly numerate and adept at handling data sets. Highly literate with a keen understanding of effective communication for diverse audiences. Articulate presenter, comfortable conveying data insights to senior clients and internal teams. Dedicated to consistently delivering top-notch work and addressing quality issues proactively. Diligent and detail-oriented in optimization and reporting. Highly commercial with expertise in value selling, negotiation, and client relationship management. Excellent organisational skills, proven ability to lead high-performing teams. Familiar with Privacy Enhancing Technologies offered by social media platforms and basic tools for mitigating the impact of cookie loss. What we are looking for in you Strong experience in a Paid social activation, social media planning or biddable media team. Good understanding of planning social campaigns across the various mechanisms, channels and buying models. Practical expertise in activation on Meta, TikTok, Snapchat & Pinterest. Practical expertise in setting up complex testing structures - including multi-cell brand lift and conversion lift studies. Proven ability to lead a team of at least 4 people through challenging and fast-paced deliverables. Strategic knowledge of how to grow client relationships, alongside being commercially minded in growing dentsu revenue. A few of the benefits Whether it's the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here - and we hope you will too! Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship. Private Medical Insurance, Company Pension, life insurance and other corporate benefits In addition to the 25 days annual leave (full time employees), you are also able to take an additional day's leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. Access to lifestyle benefits and schemes such as Cycle
Dec 13, 2025
Full time
The purpose of this role is to develop best in class strategies and management of all Paid Social activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed. Job Description: As a Paid Social Director, you'll play a pivotal role as a channel lead, collaborating seamlessly with the client's projects and guiding a team of managers, executives, and assistants to deliver business outcomes through paid social activations. Beyond managing client accounts, you'll be a driving force in the growth and innovation of our Paid Social specialism. Building and leading a high-performing team will be at the heart of your responsibilities, fostering career development, personal growth, and a shared culture of connection, experience, and growth.This client-facing role extends both externally and internally, engaging with client teams, planners, digital specialists, and client servicing. You'll work closely with the Paid Social Partner to develop a cutting-edge strategy that not only meets, but exceeds, our client's business objectives. As a positive disruptor, you'll be instrumental in delivering best-practice social activation at scale and contributing to new business pitches, shaping the future of our Total Social proposition. Join us in pushing the boundaries and making a mark in the ever-evolving world of social media marketing! Life as a Paid Social Director Paid Social Campaign Delivery & Oversight Lead the development of Paid Social strategies, media plans and response to briefs. Defining KPIs, measurement solutions, and shaping the overall strategy to meet client business objectives. Collaborate with the Paid Social Partner to create a client roadmap and future-proof their paid social approach, within a Total Social setting. Identify integration opportunities with other digital channels where applicable. Ensure daily monitoring and regular optimisation of all campaign elements based on agreed KPIs. Deliver timely, accurate, and insightful client reports to inform further optimisations to improve performance. Responsible for creating a sophisticated Test & Learn roadmap, which expands across multiple social platforms and outlines clear frameworks for the effective measurement of paid social, aligned to client business objectives. Client Engagement Responsibilities Serve as the main point of contact for your client(s), cultivating relationships to evolve them into successful partnerships. Act as the connective tissue between the paid social team, client servicing team, other stakeholders (as needed), and the client - ensuring seamless collaboration. Proactively identify operational improvements to enhance the efficiency of our ways of working and paid social activation. Gain a deep understanding of your client's business and communication objectives, translating them into impactful platform strategies, which deliver actual business outcomes. Represent the team in various client meetings, including status updates, briefings, campaign reviews, and Quarterly Business Reviews (QBRs). Partner Relationship Management Develop and nurture effective working relationships with partners such as Meta, TikTok, Pinterest, Snapchat, and emerging social/content amplification platforms. Organise and participate in regular catch-ups with priority partners, ensuring the continuous delivery of best-in-class campaigns and identifying opportunities for alpha/beta trials. Collaborate closely, where applicable, with key account representatives at third-party technology partners. Team Leadership and Excellence Spearhead the development of your team members, setting personalised objectives and conducting performance reviews to foster professional growth, and retain high-performing talent. Ensure the timely and precise delivery of work within your team, championing effective work practices embraced by all team members. Including the effective implementation of our Quality Assurance processes, to meet the goal of 100% error-free activations within your client remit. Actively mentor and empower your team, elevating both quality and performance to new heights for your clients. Support in the recruitment & hiring process. Including interviewing and on-boarding successful candidates. Commercial Success and Financial Mastery Drive revenue delivery across your client portfolio, collaborating with the Partner to explore exciting cross-sell and up-sell opportunities. Take charge of the punctual and accurate billing and reconciliation of campaign media investment and income, guaranteeing suppliers are paid promptly. This extends to ensuring accurate forecasting of income, to support the Partner in fulfilling their fiscal responsibilities to the business. Uphold a commitment to accuracy and timeliness in completing timesheets and resource capacity tracking; enabling the business to conduct thorough channel and client profitability/resource analyses. Join us in the pursuit of excellence and financial success. Product Development & New Business Remain up to date with developments in the social media and broader digital landscape. Create case studies and award entries based on campaign results as appropriate. Contribute towards new business RFPs and pitches as required.Including the onboarding of new clients into the business, where appropriate. Actively contribute as a leader for product workstreams and strategic projects. Professional Skills Proficient in managing substantial media budgets across various Paid Social platforms, crafting a supportive strategy, and leading activation teams. Enthusiastic and engaged with the dynamic landscape of social media, e-commerce, and digital marketing. Committed to advancing a career in a digital performance marketing agency, with a positive and solutions-orientated mindset. Strongly numerate and adept at handling data sets. Highly literate with a keen understanding of effective communication for diverse audiences. Articulate presenter, comfortable conveying data insights to senior clients and internal teams. Dedicated to consistently delivering top-notch work and addressing quality issues proactively. Diligent and detail-oriented in optimization and reporting. Highly commercial with expertise in value selling, negotiation, and client relationship management. Excellent organisational skills, proven ability to lead high-performing teams. Familiar with Privacy Enhancing Technologies offered by social media platforms and basic tools for mitigating the impact of cookie loss. What we are looking for in you Strong experience in a Paid social activation, social media planning or biddable media team. Good understanding of planning social campaigns across the various mechanisms, channels and buying models. Practical expertise in activation on Meta, TikTok, Snapchat & Pinterest. Practical expertise in setting up complex testing structures - including multi-cell brand lift and conversion lift studies. Proven ability to lead a team of at least 4 people through challenging and fast-paced deliverables. Strategic knowledge of how to grow client relationships, alongside being commercially minded in growing dentsu revenue. A few of the benefits Whether it's the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here - and we hope you will too! Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship. Private Medical Insurance, Company Pension, life insurance and other corporate benefits In addition to the 25 days annual leave (full time employees), you are also able to take an additional day's leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. Access to lifestyle benefits and schemes such as Cycle
Head of Marketplaces
Visualsoft Ltd
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
Dec 12, 2025
Full time
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
05 . 12 Account Director Filter-ACCOUNT
Zealousagency City, Manchester
Are you an experienced Account Director who loves all things social, influencer and PR? If so, this could be the role for you! Role Account Director contract Permanent location Manchester Client Services contact name date posted 05.12 Creative Digital Account Management market research We're looking for an experienced Account Director who loves all things social, influencer and PR - and knows how to make brands shine across every channel. You'll be at the forefront of client partnerships, spotting opportunities for growth, and making sure the work doesn't just meet expectations, but raises the bar every single time. A snapshot of the role: Leading bold, insight-driven campaigns that bring brands to life across PR, social, and influencer. Shaping creative strategies that spark conversation, drive engagement, and deliver real results. Building trusted client partnerships and becoming a go-to strategic advisor. Inspiring and developing a talented team, nurturing creativity and collaboration every step of the way. Playing a hands on role in agency growth, from pitching fresh ideas to winning new business. What you'll bring to the table: Agency experience at AD level. Solid experience leading B2C campaigns across PR, social, and influencer. A strong grasp of how earned, shared, and owned channels work together to create impact. Confidence managing clients at a senior level. A natural leader who loves mentoring teams and bringing out their best. A passion for creativity, culture, and storytelling with the strategic mindset to back it up. If all the above has piqued your interest and the role sounds right up your street, apply today!
Dec 12, 2025
Full time
Are you an experienced Account Director who loves all things social, influencer and PR? If so, this could be the role for you! Role Account Director contract Permanent location Manchester Client Services contact name date posted 05.12 Creative Digital Account Management market research We're looking for an experienced Account Director who loves all things social, influencer and PR - and knows how to make brands shine across every channel. You'll be at the forefront of client partnerships, spotting opportunities for growth, and making sure the work doesn't just meet expectations, but raises the bar every single time. A snapshot of the role: Leading bold, insight-driven campaigns that bring brands to life across PR, social, and influencer. Shaping creative strategies that spark conversation, drive engagement, and deliver real results. Building trusted client partnerships and becoming a go-to strategic advisor. Inspiring and developing a talented team, nurturing creativity and collaboration every step of the way. Playing a hands on role in agency growth, from pitching fresh ideas to winning new business. What you'll bring to the table: Agency experience at AD level. Solid experience leading B2C campaigns across PR, social, and influencer. A strong grasp of how earned, shared, and owned channels work together to create impact. Confidence managing clients at a senior level. A natural leader who loves mentoring teams and bringing out their best. A passion for creativity, culture, and storytelling with the strategic mindset to back it up. If all the above has piqued your interest and the role sounds right up your street, apply today!
Social Media Director, Communications Agency, Manchester
Hanson Search City, Manchester
I am working with one of the UK's most respected independent communications agencies to appoint a Social Media Director. With a team of over 120 specialists across the country, the agency partners with some of the nation's best-known brands and is consistently recognised as one of the best places to work in the sector. It is employee owned, forward thinking and focused on creating an environment where people can thrive. Social Media Director Opportunity at a Leading Communications Agency This is a senior leadership role where you will set the vision for the agency's social media offering and lead the development of social first thinking across the business. Reporting into the leadership team, you will work closely with a talented group of specialists in paid social, video, content creation and analytics. You will be responsible for driving growth, originating and winning new business, and acting as the senior lead on high profile campaigns. This is an opportunity to shape and scale a growing discipline, while working with major brands and ambitious teams. Social Media Director Role Key Responsibilities Define and deliver a clear vision for the agency's social media services Lead new business opportunities and build strong client relationships Act as the senior lead on major social campaigns and programmes Develop innovative social first strategies aligned to client goals Foster a culture of creativity and collaboration within the team Provide leadership and mentoring to support career growth across the department About You - Skills and Experience Significant leadership experience in a senior social media role, ideally within an agency Proven track record of winning and leading major social programmes Strong strategic mindset with the ability to link social media to business outcomes Excellent creative judgement and passion for social first ideas A compelling communicator who can inspire clients and teams alike Comfortable working across B2C, B2B and corporate briefs with varied budgets What's on Offer - Social Media Director Salary, Benefits and Career Growth Competitive salary with performance bonus and profit share Hybrid working with three days in the office and two days working remotely Generous annual leave including Christmas closure and enhancements for long service Enhanced parental policies, compassionate leave and paid career breaks Extensive learning and development with mentoring and coaching support Healthcare plan, wellbeing programme and employee assistance scheme Flexible pension scheme and fully funded financial advice Regular socials, away days and a supportive, inclusive culture If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Dec 09, 2025
Full time
I am working with one of the UK's most respected independent communications agencies to appoint a Social Media Director. With a team of over 120 specialists across the country, the agency partners with some of the nation's best-known brands and is consistently recognised as one of the best places to work in the sector. It is employee owned, forward thinking and focused on creating an environment where people can thrive. Social Media Director Opportunity at a Leading Communications Agency This is a senior leadership role where you will set the vision for the agency's social media offering and lead the development of social first thinking across the business. Reporting into the leadership team, you will work closely with a talented group of specialists in paid social, video, content creation and analytics. You will be responsible for driving growth, originating and winning new business, and acting as the senior lead on high profile campaigns. This is an opportunity to shape and scale a growing discipline, while working with major brands and ambitious teams. Social Media Director Role Key Responsibilities Define and deliver a clear vision for the agency's social media services Lead new business opportunities and build strong client relationships Act as the senior lead on major social campaigns and programmes Develop innovative social first strategies aligned to client goals Foster a culture of creativity and collaboration within the team Provide leadership and mentoring to support career growth across the department About You - Skills and Experience Significant leadership experience in a senior social media role, ideally within an agency Proven track record of winning and leading major social programmes Strong strategic mindset with the ability to link social media to business outcomes Excellent creative judgement and passion for social first ideas A compelling communicator who can inspire clients and teams alike Comfortable working across B2C, B2B and corporate briefs with varied budgets What's on Offer - Social Media Director Salary, Benefits and Career Growth Competitive salary with performance bonus and profit share Hybrid working with three days in the office and two days working remotely Generous annual leave including Christmas closure and enhancements for long service Enhanced parental policies, compassionate leave and paid career breaks Extensive learning and development with mentoring and coaching support Healthcare plan, wellbeing programme and employee assistance scheme Flexible pension scheme and fully funded financial advice Regular socials, away days and a supportive, inclusive culture If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Director of Social Media - Manchester, UK
Hanson Search City, Manchester
About the Company We are hiring for a leading social, PR, and creative communications agency, united by their ambition to create brand-defining work that drives positive change in the markets of brands with scale and commitment. As an independently run, regionally-connected, employee-owned agency, they are a fast-growing, entrepreneurial agency with a great culture that encourages their people to develop their careers and deliver their best work. About the Director of Social Media Role We are seeking an experienced Director of Social (Head of Social) to lead their full-service social media team, reporting directly to the leadership team. The role will be instrumental in scaling their social media capabilities and setting the vision for the future of the agencies social offering. We are looking for someone who is passionate and ambitious, someone who can lead the charge for social-first thinking across the agency and clients. You will be responsible for leading social media departments, originating and converting new business, overseeing large social programmes and providing senior-level client counsel. This is a position where you'll act as a motivating team lead and foster a culture of social-first creativity. Key Responsibilities: Set a clear vision for the agency's social media offering. Introduce and secure new clients for the agency. Lead the development of social-first, innovative creative ideas and strategies that align with business objectives. Lead large social media programmes and high-profile campaigns, acting as the senior lead. Build your personal and the team's profile to attract new opportunities. Foster a culture of social-first creativity, guiding teams to develop stronger creative thinking. Provide strategic counsel to clients, ensuring social media efforts meet their business goals. Oversee the work of an experienced team, supporting them with a collaborative leadership style. Key Requirements: Previous experience in a leadership role within a strong social media team. A passion for social media across B2C, B2B and corporate sectors. Strong personal network and growth mindset, with the ability to originate and convert new business leads. Excellent strategic thinking with a deep understanding of how social media can drive business results. Ability to translate creative ideas into compelling, buyable campaigns. Comfortable managing a diverse range of clients, budgets, and briefs. A confident leader who can motivate teams and foster an ambitious and supportive working environment. A keen eye for quality and a commercially-minded approach. What We Offer: Competitive salary with performance bonus and tax-free share of profit payments. Flexible working environment: three days in the office, the rest wherever you work best. Generous annual leave, with extra days at Christmas and enhancements for length of service. Enhanced parental policies, additional support leave, compassionate leave, and sickness pay. Paid career breaks and extensive learning and development programmes. Dedicated mentoring and coaching. Healthcare plan, wellbeing, and employee assistance programme. Flexible pension scheme and fully funded independent financial advice. Company mobile and laptop, interest-free loans, and support for volunteering. Regular team away days and socials. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Dec 09, 2025
Full time
About the Company We are hiring for a leading social, PR, and creative communications agency, united by their ambition to create brand-defining work that drives positive change in the markets of brands with scale and commitment. As an independently run, regionally-connected, employee-owned agency, they are a fast-growing, entrepreneurial agency with a great culture that encourages their people to develop their careers and deliver their best work. About the Director of Social Media Role We are seeking an experienced Director of Social (Head of Social) to lead their full-service social media team, reporting directly to the leadership team. The role will be instrumental in scaling their social media capabilities and setting the vision for the future of the agencies social offering. We are looking for someone who is passionate and ambitious, someone who can lead the charge for social-first thinking across the agency and clients. You will be responsible for leading social media departments, originating and converting new business, overseeing large social programmes and providing senior-level client counsel. This is a position where you'll act as a motivating team lead and foster a culture of social-first creativity. Key Responsibilities: Set a clear vision for the agency's social media offering. Introduce and secure new clients for the agency. Lead the development of social-first, innovative creative ideas and strategies that align with business objectives. Lead large social media programmes and high-profile campaigns, acting as the senior lead. Build your personal and the team's profile to attract new opportunities. Foster a culture of social-first creativity, guiding teams to develop stronger creative thinking. Provide strategic counsel to clients, ensuring social media efforts meet their business goals. Oversee the work of an experienced team, supporting them with a collaborative leadership style. Key Requirements: Previous experience in a leadership role within a strong social media team. A passion for social media across B2C, B2B and corporate sectors. Strong personal network and growth mindset, with the ability to originate and convert new business leads. Excellent strategic thinking with a deep understanding of how social media can drive business results. Ability to translate creative ideas into compelling, buyable campaigns. Comfortable managing a diverse range of clients, budgets, and briefs. A confident leader who can motivate teams and foster an ambitious and supportive working environment. A keen eye for quality and a commercially-minded approach. What We Offer: Competitive salary with performance bonus and tax-free share of profit payments. Flexible working environment: three days in the office, the rest wherever you work best. Generous annual leave, with extra days at Christmas and enhancements for length of service. Enhanced parental policies, additional support leave, compassionate leave, and sickness pay. Paid career breaks and extensive learning and development programmes. Dedicated mentoring and coaching. Healthcare plan, wellbeing, and employee assistance programme. Flexible pension scheme and fully funded independent financial advice. Company mobile and laptop, interest-free loans, and support for volunteering. Regular team away days and socials. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Business Director (Media)
Dept Holding B.V. City, Manchester
This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE Business Directors at DEPT lead on all the cross-functional work we deliver for a key client. We expect Business Directors to be experts in truly understanding the clients in their portfolio's business, challenges, goals, and SWOT, and have established relationships with the most senior levels on the client side in order to push their team outside of the box on driving innovation/strategy. Business Directors represent DEPT to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management, strategic planning, and serving as the commercial lead on the business. Business Directors are expected to be able to develop, negotiate, and manage scopes of work as well as support in leading new business proposals and pitches. Candidates must have experience managing teams (directly and indirectly), complex campaigns, and high-volume retainers for brands and be calm and controlled in high-pressure situations. Equally, experience with delivering commercial success in an agency model is important. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid strategy grounded in insight and ultimately deliver a tangible ROI for our clients. Most importantly, we need a leader who inspires their team and earns the respect of senior clients. KEY RESPONSIBILITIES Clients Ability to work in partnership with senior clients to develop annual strategies Ability to establish themselves as true business partners, thought leaders and innovators at DEPT. Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to clients directly when service issues arise Ability to lead new business pitches and proposals alongside leadership and growth team Business knowledge & compliance Forecast, reconcile, and monitor client revenue and profitability Must have a strong understanding of scope management, inclusive of how to track and manage, elevate scope pacing issues Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner Scope projects and retainers within budget and on brief Productise our services within a proposal and SOW Initiate conversations with clients around SOW adjustments Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed Lead contract negotiations and oversee the implementation of commercial agreements Proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts Team participation, development & strategic leadership Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business Ability to lead, line-manage, motivate and inspire a team Ability to craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to bring into the conversation within DEPT Responsible for ensuring delivery of work is to the highest possible standard Ability to contribute to the creative process by sharing their ideas and experience Ability to present work internally and externally to all levels of seniority Responsible for ensuring all teams servicing their client(s) identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins) Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client's business and priorities. Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc. Ability to resolve any collaborative roadblocks between teams Ability to settle miscommunication or interpersonal issues within the group WHAT WE ARE LOOKING FOR Extensive experience in roles servicing clients in an agency environment Working in a cross-functional management team Forecasting and reconciling revenue across the business Managing large client and agency teams Experience leading, motivating and coaching teams Inspiring and able to create a proactive and energised team culture Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development A solid understanding of the industry and changing client needs Advanced problem-solving skills Excellent presentation skills Ability to react quickly within a fast-paced environment Ability to remain focused under pressure and work under tight deadlines Proficient in working with data WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and an exciting place to accelerate your career. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Be part of our digital future We may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.
Dec 09, 2025
Full time
This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE Business Directors at DEPT lead on all the cross-functional work we deliver for a key client. We expect Business Directors to be experts in truly understanding the clients in their portfolio's business, challenges, goals, and SWOT, and have established relationships with the most senior levels on the client side in order to push their team outside of the box on driving innovation/strategy. Business Directors represent DEPT to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management, strategic planning, and serving as the commercial lead on the business. Business Directors are expected to be able to develop, negotiate, and manage scopes of work as well as support in leading new business proposals and pitches. Candidates must have experience managing teams (directly and indirectly), complex campaigns, and high-volume retainers for brands and be calm and controlled in high-pressure situations. Equally, experience with delivering commercial success in an agency model is important. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid strategy grounded in insight and ultimately deliver a tangible ROI for our clients. Most importantly, we need a leader who inspires their team and earns the respect of senior clients. KEY RESPONSIBILITIES Clients Ability to work in partnership with senior clients to develop annual strategies Ability to establish themselves as true business partners, thought leaders and innovators at DEPT. Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to clients directly when service issues arise Ability to lead new business pitches and proposals alongside leadership and growth team Business knowledge & compliance Forecast, reconcile, and monitor client revenue and profitability Must have a strong understanding of scope management, inclusive of how to track and manage, elevate scope pacing issues Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner Scope projects and retainers within budget and on brief Productise our services within a proposal and SOW Initiate conversations with clients around SOW adjustments Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed Lead contract negotiations and oversee the implementation of commercial agreements Proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts Team participation, development & strategic leadership Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business Ability to lead, line-manage, motivate and inspire a team Ability to craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to bring into the conversation within DEPT Responsible for ensuring delivery of work is to the highest possible standard Ability to contribute to the creative process by sharing their ideas and experience Ability to present work internally and externally to all levels of seniority Responsible for ensuring all teams servicing their client(s) identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins) Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client's business and priorities. Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc. Ability to resolve any collaborative roadblocks between teams Ability to settle miscommunication or interpersonal issues within the group WHAT WE ARE LOOKING FOR Extensive experience in roles servicing clients in an agency environment Working in a cross-functional management team Forecasting and reconciling revenue across the business Managing large client and agency teams Experience leading, motivating and coaching teams Inspiring and able to create a proactive and energised team culture Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development A solid understanding of the industry and changing client needs Advanced problem-solving skills Excellent presentation skills Ability to react quickly within a fast-paced environment Ability to remain focused under pressure and work under tight deadlines Proficient in working with data WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and an exciting place to accelerate your career. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Be part of our digital future We may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.
Business Director (Media)
Dept City, Manchester
This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE Business Directors at DEPT lead on all the cross-functional work we deliver for a key client. We expect Business Directors to be experts in truly understanding the clients in their portfolio's business, challenges, goals, and SWOT, and have established relationships with the most senior levels on the client side in order to push their team outside of the box on driving innovation/strategy. Business Directors represent DEPT to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management, strategic planning, and serving as the commercial lead on the business Business Directors are expected to be able to develop, negotiate, and manage scopes of work as well as support in leading new business proposals and pitches. Candidates must have experience managing teams (directly and indirectly), complex campaigns, and high-volume retainers for brands and be calm and controlled in high-pressure situations. Equally, experience with delivering commercial success in an agency model is important. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid strategy grounded in insight and ultimately deliver a tangible ROI for our clients. Most importantly, we need a leader who inspires their team and earns the respect of senior clients. KEY RESPONSIBILITIES Clients Ability to work in partnership with senior clients to develop annual strategies Ability to establish themselves as true business partners, thought leaders and innovators at DEPT. Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to clients directly when service issues arise Ability to lead new business pitches and proposals alongside leadership and growth team Business knowledge & compliance Forecast, reconcile, and monitor client revenue and profitability Must have a strong understanding of scope management, inclusive of how to track and manage, escalate scope pacing issues Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner Scope projects and retainers within budget and on brief Productise our services within a proposal and SOW Initiate conversations with clients around SOW adjustments Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed Lead contract negotiations and oversee the implementation of commercial agreements Proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts Team participation, development & strategic leadership Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business Ability to lead, line-manage, motivate and inspire a team Ability to craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to to bring into the conversation within DEPT Responsible for ensuring delivery of work is to the highest possible standard Ability to contribute to the creative process by sharing their ideas and experience Ability to present work internally and externally to all levels of seniority Responsible for ensuring all teams servicing their client(s)identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins) Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client's business and priorities. Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc. Ability to resolve any collaborative roadblocks between teams Ability to settle miscommunication or interpersonal issues within the group WHAT WE ARE LOOKING FOR Extensive experience in roles servicing clients in an agency environment Working in a cross-functional management team Forecasting and reconciling revenue across the business Managing large client and agency teams Experience leading, motivating and coaching teams Inspiring and able to create a proactive and energised team culture Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development A solid understanding of the industry and changing client needs Advanced problem-solving skills Excellent presentation skills Ability to react quickly within a fast-paced environment Ability to remain focused under pressure and work under tight deadlines Proficient in working with data WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and an exciting place to accelerate your career. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf . click apply for full job details
Dec 09, 2025
Full time
This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE Business Directors at DEPT lead on all the cross-functional work we deliver for a key client. We expect Business Directors to be experts in truly understanding the clients in their portfolio's business, challenges, goals, and SWOT, and have established relationships with the most senior levels on the client side in order to push their team outside of the box on driving innovation/strategy. Business Directors represent DEPT to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management, strategic planning, and serving as the commercial lead on the business Business Directors are expected to be able to develop, negotiate, and manage scopes of work as well as support in leading new business proposals and pitches. Candidates must have experience managing teams (directly and indirectly), complex campaigns, and high-volume retainers for brands and be calm and controlled in high-pressure situations. Equally, experience with delivering commercial success in an agency model is important. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid strategy grounded in insight and ultimately deliver a tangible ROI for our clients. Most importantly, we need a leader who inspires their team and earns the respect of senior clients. KEY RESPONSIBILITIES Clients Ability to work in partnership with senior clients to develop annual strategies Ability to establish themselves as true business partners, thought leaders and innovators at DEPT. Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to clients directly when service issues arise Ability to lead new business pitches and proposals alongside leadership and growth team Business knowledge & compliance Forecast, reconcile, and monitor client revenue and profitability Must have a strong understanding of scope management, inclusive of how to track and manage, escalate scope pacing issues Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner Scope projects and retainers within budget and on brief Productise our services within a proposal and SOW Initiate conversations with clients around SOW adjustments Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed Lead contract negotiations and oversee the implementation of commercial agreements Proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts Team participation, development & strategic leadership Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business Ability to lead, line-manage, motivate and inspire a team Ability to craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to to bring into the conversation within DEPT Responsible for ensuring delivery of work is to the highest possible standard Ability to contribute to the creative process by sharing their ideas and experience Ability to present work internally and externally to all levels of seniority Responsible for ensuring all teams servicing their client(s)identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins) Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client's business and priorities. Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc. Ability to resolve any collaborative roadblocks between teams Ability to settle miscommunication or interpersonal issues within the group WHAT WE ARE LOOKING FOR Extensive experience in roles servicing clients in an agency environment Working in a cross-functional management team Forecasting and reconciling revenue across the business Managing large client and agency teams Experience leading, motivating and coaching teams Inspiring and able to create a proactive and energised team culture Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development A solid understanding of the industry and changing client needs Advanced problem-solving skills Excellent presentation skills Ability to react quickly within a fast-paced environment Ability to remain focused under pressure and work under tight deadlines Proficient in working with data WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and an exciting place to accelerate your career. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Create a Job Alert Interested in building your career at DEPT ? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf . click apply for full job details

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