A leading global technology firm is seeking a Solution Architect based in the UK to govern and design technical solutions. The ideal candidate will have over 8 years of experience in technical solution design, with strong expertise in ServiceNow and IT management. This position offers opportunities for promotion into senior roles, involvement in high-visibility projects, and contributions to industry events. Applicants must be prepared to travel and have legal authorization to work in the UK.
Mar 13, 2026
Full time
A leading global technology firm is seeking a Solution Architect based in the UK to govern and design technical solutions. The ideal candidate will have over 8 years of experience in technical solution design, with strong expertise in ServiceNow and IT management. This position offers opportunities for promotion into senior roles, involvement in high-visibility projects, and contributions to industry events. Applicants must be prepared to travel and have legal authorization to work in the UK.
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 10, 2026
Contractor
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Mar 09, 2026
Seasonal
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 09, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Mar 05, 2026
Full time
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Mar 02, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
A leading consulting firm in the UK seeks a Senior Technical Authority for the HR Service Delivery module within ServiceNow. The ideal candidate will have over 10 years of experience and a deep understanding of ServiceNow, with responsibilities including architectural integrity, team leadership, and stakeholder management. This role requires strong technical judgment and experience in security-sensitive environments. Join a collaborative team dedicated to delivering high-quality solutions.
Mar 02, 2026
Full time
A leading consulting firm in the UK seeks a Senior Technical Authority for the HR Service Delivery module within ServiceNow. The ideal candidate will have over 10 years of experience and a deep understanding of ServiceNow, with responsibilities including architectural integrity, team leadership, and stakeholder management. This role requires strong technical judgment and experience in security-sensitive environments. Join a collaborative team dedicated to delivering high-quality solutions.
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Mar 01, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
# About the Opportunity Job Type: PermanentApplication Deadline: 31 May 2026 Department FIL - Cyber Defence Operations Reports To Senior Technical Consultant - CDO Level 5We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Cyber Defense Operations team and feel like you're making progress. About your team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity, and Innovation. Fidelity is a value-driven, customer-obsessed organization and in Technology we are fortunate to play a direct role in helping our clients with one of the most important aspects of their lives - their financial well-being. Within the Technology function is our Global Cyber & Information Security (GCIS) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, responding to security alerts and events in close to real time, as well as providing security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within our Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently and that they are feeding into automation technologies allowing the organisation to make intelligent correlated decisions. About your role The Detection, Automation and Engineering Manager plays a pivotal role in supporting the Global Cybersecurity Operations team by ensuring security tooling implemented in the organisation are working as intended. The ideal candidate will be responsible for driving excellence and innovation across the team and have extensive knowledge and experience in technologies including, but are not limited to, SIEM Administration (logging, use-case development, resource utilisation and optimisation), SOAR, DDoS, IPS, Email security, Network Anomaly Detection. The ideal candidate has experience of not only using a wide range of technologies to respond to security events, but also supporting ongoing maintenance of the tools. About you Key Responsibilities The Detection, Automation and Engineering Manager will be responsible to: Lead and manage a global high performing Detection, Automation and Engineering service. Lead and oversee the development of new security detection use-cases and associated workflows within automation to address emerging threats and vulnerabilities; ensuring robust QA, QC and Change Management is followed and maintained. Lead and own team delivery reporting, detailing key metrics, incidents, and trends for stakeholders, enabling informed decision-making following set formats. Drive engineering maturity by designing and implementing CI/CD pipelines to standardise, automate, and improve the quality, velocity, and reliability of detection and automation releases. Own and govern delivery prioritisation, ensuring sprint planning and team output align to the function roadmap, business priorities, and risk based value delivery. Contribute to and influence roadmap development by identifying engineering opportunities, tooling enhancements, and future-state capabilities that strengthen the function's strategic direction. Lead and oversee the maintenance and management of security solutions / services like Sentinel, Defender, ServiceNow, Proofpoint, etc. Regularly assess the effectiveness of security tools through metrics and key performance indicators, driving continuous improvement initiatives within the team. Identify and implement enhancement opportunities with existing tooling to capitalise investments and returns. Guide, upskill and mentor a high performing team, fostering a collaborative and innovative environment to maximize productivity and skill development. Collaborate with cross-functional teams and Security Architects to ensure alignment of security tooling initiatives with broader organizational goals and compliance requirements. Lead the implementation of robust security tooling solutions, ensuring seamless integration with existing systems and infrastructure. Establish and maintain proactive monitoring mechanisms to promptly detect and respond to incidents, utilizing the latest tooling capabilities. Provide expert support to security operations teams by troubleshooting tooling issues, conducting root cause analyses, and implementing corrective measures. Execute and oversee security tooling projects, including resource management, timelines, and deliverables, demonstrating adept project management skills. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, preferably in Financial Services, focusing on Automation and Security Engineering maturity, with experience of managing and maintaining security tools within a global environment. Programming experience (PowerShell, Bash, Python, JavaScript) to automate tasks using scripting on both Windows and Linux systems. Hands-on experience with APIs, demonstrating the ability to integrate security tools seamlessly, automate workflows, and enhance overall security posture through effective API utilization. Experience developing and fine-tuning Detection use-cases using advanced KQL and possess Innovative Mindset to challenge current processes. Experience developing and utilising automation to enhance responses to security alerts. Experience integrating and maintaining a SIEM solution and associated log stream integrations. Experience with Cloud environments and infrastructure integration with a SIEM solution. Demonstrable proficiency utilising built in security functions within Azure and AWS. Apply leadership and management skills in guiding and mentoring a security automation and engineering team to achieve collective success. Proven experience of being organised and methodical manner applying critical thinking to tasks and problems. Employ excellent communication skills, both written and verbal, to articulate security concepts, present findings, and engage with diverse stakeholders, including technical and non-technical audiences. Demonstrate adaptability to evolving security landscapes, staying updated on industry trends, and proactively integrating new technologies and methodologies into security tooling strategies. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual
Feb 28, 2026
Full time
# About the Opportunity Job Type: PermanentApplication Deadline: 31 May 2026 Department FIL - Cyber Defence Operations Reports To Senior Technical Consultant - CDO Level 5We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Cyber Defense Operations team and feel like you're making progress. About your team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity, and Innovation. Fidelity is a value-driven, customer-obsessed organization and in Technology we are fortunate to play a direct role in helping our clients with one of the most important aspects of their lives - their financial well-being. Within the Technology function is our Global Cyber & Information Security (GCIS) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, responding to security alerts and events in close to real time, as well as providing security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within our Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently and that they are feeding into automation technologies allowing the organisation to make intelligent correlated decisions. About your role The Detection, Automation and Engineering Manager plays a pivotal role in supporting the Global Cybersecurity Operations team by ensuring security tooling implemented in the organisation are working as intended. The ideal candidate will be responsible for driving excellence and innovation across the team and have extensive knowledge and experience in technologies including, but are not limited to, SIEM Administration (logging, use-case development, resource utilisation and optimisation), SOAR, DDoS, IPS, Email security, Network Anomaly Detection. The ideal candidate has experience of not only using a wide range of technologies to respond to security events, but also supporting ongoing maintenance of the tools. About you Key Responsibilities The Detection, Automation and Engineering Manager will be responsible to: Lead and manage a global high performing Detection, Automation and Engineering service. Lead and oversee the development of new security detection use-cases and associated workflows within automation to address emerging threats and vulnerabilities; ensuring robust QA, QC and Change Management is followed and maintained. Lead and own team delivery reporting, detailing key metrics, incidents, and trends for stakeholders, enabling informed decision-making following set formats. Drive engineering maturity by designing and implementing CI/CD pipelines to standardise, automate, and improve the quality, velocity, and reliability of detection and automation releases. Own and govern delivery prioritisation, ensuring sprint planning and team output align to the function roadmap, business priorities, and risk based value delivery. Contribute to and influence roadmap development by identifying engineering opportunities, tooling enhancements, and future-state capabilities that strengthen the function's strategic direction. Lead and oversee the maintenance and management of security solutions / services like Sentinel, Defender, ServiceNow, Proofpoint, etc. Regularly assess the effectiveness of security tools through metrics and key performance indicators, driving continuous improvement initiatives within the team. Identify and implement enhancement opportunities with existing tooling to capitalise investments and returns. Guide, upskill and mentor a high performing team, fostering a collaborative and innovative environment to maximize productivity and skill development. Collaborate with cross-functional teams and Security Architects to ensure alignment of security tooling initiatives with broader organizational goals and compliance requirements. Lead the implementation of robust security tooling solutions, ensuring seamless integration with existing systems and infrastructure. Establish and maintain proactive monitoring mechanisms to promptly detect and respond to incidents, utilizing the latest tooling capabilities. Provide expert support to security operations teams by troubleshooting tooling issues, conducting root cause analyses, and implementing corrective measures. Execute and oversee security tooling projects, including resource management, timelines, and deliverables, demonstrating adept project management skills. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, preferably in Financial Services, focusing on Automation and Security Engineering maturity, with experience of managing and maintaining security tools within a global environment. Programming experience (PowerShell, Bash, Python, JavaScript) to automate tasks using scripting on both Windows and Linux systems. Hands-on experience with APIs, demonstrating the ability to integrate security tools seamlessly, automate workflows, and enhance overall security posture through effective API utilization. Experience developing and fine-tuning Detection use-cases using advanced KQL and possess Innovative Mindset to challenge current processes. Experience developing and utilising automation to enhance responses to security alerts. Experience integrating and maintaining a SIEM solution and associated log stream integrations. Experience with Cloud environments and infrastructure integration with a SIEM solution. Demonstrable proficiency utilising built in security functions within Azure and AWS. Apply leadership and management skills in guiding and mentoring a security automation and engineering team to achieve collective success. Proven experience of being organised and methodical manner applying critical thinking to tasks and problems. Employ excellent communication skills, both written and verbal, to articulate security concepts, present findings, and engage with diverse stakeholders, including technical and non-technical audiences. Demonstrate adaptability to evolving security landscapes, staying updated on industry trends, and proactively integrating new technologies and methodologies into security tooling strategies. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual
Overview Location: Milton Keynes & remote (hybrid working) IR35 Status: Inside Start: ASAP A Senior ServiceNow Developer is required for our Government client to support various tiered systems within the ServiceNow application development space. As the Senior ServiceNow Developer you will support a wider team of skilled technicians supporting various Government platforms and services. You will also support BAU together with project work as required. Responsibilities Design, develop, configure, and implement solutions on the ServiceNow platform to support business processes and improve service delivery. Customize and optimize ServiceNow applications, build new features, and integrate the platform with internal and external systems. Work closely with business stakeholders, architects, and process owners to understand requirements and translate them into scalable, high-quality technical solutions. Design, develop, and configure ServiceNow applications, workflows, forms, UI policies, client scripts, and business rules. Customize existing modules such as ITSM, ITOM, ITBM, HRSD, CSM, or others as required. Build custom applications using ServiceNow Studio, Flow Designer, and App Engine. Implement automation using flows, scripting, orchestration, and integration tools. Ensure scripting follows best practices for maintainability, efficiency, and security. Design and develop integrations using REST, SOAP, MID Server, Integration Hub, and APIs. Collaborate with other technical teams to support data synchronization and cross-platform processes. Troubleshoot integration issues and ensure reliable communication between systems. Conduct unit testing, UAT support, and production deployment activities. Maintain documentation including technical specs, configuration details, and release notes. Provide ongoing support, troubleshooting, and platform maintenance. Essential Skills & Experience Strong ServiceNow scripting skills, excellent problem-solving abilities, and a collaborative mindset. Comfortable working across multiple ServiceNow modules, leveraging APIs, and delivering automation that enhances efficiency and user experience. Hands-on experience developing on the ServiceNow platform (2+ years preferred). Experience with workflow development, UI customization, Flow Designer, and App Engine. Understanding of ServiceNow data models, ACLs, roles, and platform security. Experience with REST/SOAP integrations and common authentication frameworks (OAuth, Basic Auth). Ability to translate business needs into scalable technical solutions. Desirable ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). How to apply To apply for this role please email your CV to:
Feb 28, 2026
Full time
Overview Location: Milton Keynes & remote (hybrid working) IR35 Status: Inside Start: ASAP A Senior ServiceNow Developer is required for our Government client to support various tiered systems within the ServiceNow application development space. As the Senior ServiceNow Developer you will support a wider team of skilled technicians supporting various Government platforms and services. You will also support BAU together with project work as required. Responsibilities Design, develop, configure, and implement solutions on the ServiceNow platform to support business processes and improve service delivery. Customize and optimize ServiceNow applications, build new features, and integrate the platform with internal and external systems. Work closely with business stakeholders, architects, and process owners to understand requirements and translate them into scalable, high-quality technical solutions. Design, develop, and configure ServiceNow applications, workflows, forms, UI policies, client scripts, and business rules. Customize existing modules such as ITSM, ITOM, ITBM, HRSD, CSM, or others as required. Build custom applications using ServiceNow Studio, Flow Designer, and App Engine. Implement automation using flows, scripting, orchestration, and integration tools. Ensure scripting follows best practices for maintainability, efficiency, and security. Design and develop integrations using REST, SOAP, MID Server, Integration Hub, and APIs. Collaborate with other technical teams to support data synchronization and cross-platform processes. Troubleshoot integration issues and ensure reliable communication between systems. Conduct unit testing, UAT support, and production deployment activities. Maintain documentation including technical specs, configuration details, and release notes. Provide ongoing support, troubleshooting, and platform maintenance. Essential Skills & Experience Strong ServiceNow scripting skills, excellent problem-solving abilities, and a collaborative mindset. Comfortable working across multiple ServiceNow modules, leveraging APIs, and delivering automation that enhances efficiency and user experience. Hands-on experience developing on the ServiceNow platform (2+ years preferred). Experience with workflow development, UI customization, Flow Designer, and App Engine. Understanding of ServiceNow data models, ACLs, roles, and platform security. Experience with REST/SOAP integrations and common authentication frameworks (OAuth, Basic Auth). Ability to translate business needs into scalable technical solutions. Desirable ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). How to apply To apply for this role please email your CV to:
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to 325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Feb 27, 2026
Contractor
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to 325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills: Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to £325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Feb 27, 2026
Full time
Role Title: Infrastructure Storage Analyst Duration: contract to run until TBC Location: Coventry, Hybrid 2 days per week onsite Rate: up to £325.68 p/d Umbrella inside IR35 Role purpose / summary The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Demonstrable level of knowledge in their chosen technical discipline. Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential. VMware + enterprise skills like vRealize, SRM, operations manager CISCO UCS infrastructure (compute, networking and storage combined into a single unit) Good knowledge of storage technologies vSAN and VxRail Experience with Linux command line technologies, as IBM Storage operates on a Unix interface. Exposure to and application of cluster management within Spectrum Scale. Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology. Essential skills Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology Explore to or awareness of GKLM (SKLM) Awareness of how actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of VMware products including vSphere, vRealize & related technologies An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job Title: ServiceNow Architect Start Date: ASAP Max Day Rate: 550 per day IR35 Status: Inside IR35 As an Architect, you will work with multiple projects and teams to address challenges that require broad architectural thinking. Your leadership will be instrumental in mentoring team members, guiding other architects, and ensuring that our technical designs align with overarching strategic goals. Key Responsibilities - Lead the technical design of ServiceNow systems and services, justify and communicate design decisions, and assure the quality of services. - Develop and evolve governance frameworks to effectively manage delivery, utilising standards, guardrails, and principles. - Make informed decisions characterised by varying levels of risk and complexity, providing recommendations as needed. - Define and challenge strategies, patterns, standards, policies, and roadmaps, while offering proactive guidance across the organisation. - Design systems that are technically complex and carry significant business impact. - Review and integrate application requirements, including functional, security, integration, performance, quality, and operational specifications. - Provide insights into final decisions regarding hardware, network products, system software, and security measures. Qualifications - 5-10 years of experience in software development, with a strong background in Scala/Java 8 and ServiceNow - Proven experience with AWS (Amazon Cloud) and familiarity with DevOps tools. - Expert knowledge in transforming business problems into effective technical designs and managing stakeholder relationships. - Practitioner knowledge related to governance, assurance, strategic decision-making, and understanding the broader context within which projects operate.
Feb 27, 2026
Contractor
Job Title: ServiceNow Architect Start Date: ASAP Max Day Rate: 550 per day IR35 Status: Inside IR35 As an Architect, you will work with multiple projects and teams to address challenges that require broad architectural thinking. Your leadership will be instrumental in mentoring team members, guiding other architects, and ensuring that our technical designs align with overarching strategic goals. Key Responsibilities - Lead the technical design of ServiceNow systems and services, justify and communicate design decisions, and assure the quality of services. - Develop and evolve governance frameworks to effectively manage delivery, utilising standards, guardrails, and principles. - Make informed decisions characterised by varying levels of risk and complexity, providing recommendations as needed. - Define and challenge strategies, patterns, standards, policies, and roadmaps, while offering proactive guidance across the organisation. - Design systems that are technically complex and carry significant business impact. - Review and integrate application requirements, including functional, security, integration, performance, quality, and operational specifications. - Provide insights into final decisions regarding hardware, network products, system software, and security measures. Qualifications - 5-10 years of experience in software development, with a strong background in Scala/Java 8 and ServiceNow - Proven experience with AWS (Amazon Cloud) and familiarity with DevOps tools. - Expert knowledge in transforming business problems into effective technical designs and managing stakeholder relationships. - Practitioner knowledge related to governance, assurance, strategic decision-making, and understanding the broader context within which projects operate.
Solutions Architect - Job Description Certification and Clearance: Hold at least Azure Solutions Architect Expert or Specialty Certification Must be British National and possess security clearance for employment in the public sector or eligible for security clearance. Essential Job Functions: Assist in developing and executing cloud architecture strategies to support organizational goals. Support and guide the cloud architecture team in technical matters and project execution. Collaborate with stakeholders to ensure cloud solutions are in line with business objectives. Implement and enforce cloud security and compliance standards and address non-compliance issues. Evaluate and recommend new technologies and tools to enhance cloud infrastructure. Troubleshoot technical issues and coordinate with the team to resolve them. Contribute to the documentation and communication of best practices in cloud architecture. Provide regular updates on the status of ongoing cloud architecture projects. Contributes to the development of cloud architecture best practices. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in cloud architecture Competence in major cloud platforms (e.g., AWS, Azure, GCP) Strong problem-solving and project management skills Effective communication and team collaboration abilities Relevant cloud certifications or advanced training Demonstrated experience in managing cross-functional teams Proven success in implementing cloud solutions in an enterprise environment Successful management of complex cloud architecture projects Continuous learner that stays abreast with industry and technology Additional Experience: Practical experience in CI/CD on Azure, using tools like Jenkins. Proficiency in managing and maintaining secure Azure cloud environments. Experience with various Azure security services and authentication mechanisms. Knowledge of cloud-native solutions, including landing zone, containers, CI/CD pipelines, and programmable infrastructure. Understanding of containerization using AKS. Familiarity with release management techniques and network protocols. In-depth knowledge of Azure services and experience with Agile development methodologies. Experience with network concepts and hybrid network setups. Proficiency in tools such as Git/GitHub, Confluence, Jira, and ServiceNow.
Feb 27, 2026
Contractor
Solutions Architect - Job Description Certification and Clearance: Hold at least Azure Solutions Architect Expert or Specialty Certification Must be British National and possess security clearance for employment in the public sector or eligible for security clearance. Essential Job Functions: Assist in developing and executing cloud architecture strategies to support organizational goals. Support and guide the cloud architecture team in technical matters and project execution. Collaborate with stakeholders to ensure cloud solutions are in line with business objectives. Implement and enforce cloud security and compliance standards and address non-compliance issues. Evaluate and recommend new technologies and tools to enhance cloud infrastructure. Troubleshoot technical issues and coordinate with the team to resolve them. Contribute to the documentation and communication of best practices in cloud architecture. Provide regular updates on the status of ongoing cloud architecture projects. Contributes to the development of cloud architecture best practices. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in cloud architecture Competence in major cloud platforms (e.g., AWS, Azure, GCP) Strong problem-solving and project management skills Effective communication and team collaboration abilities Relevant cloud certifications or advanced training Demonstrated experience in managing cross-functional teams Proven success in implementing cloud solutions in an enterprise environment Successful management of complex cloud architecture projects Continuous learner that stays abreast with industry and technology Additional Experience: Practical experience in CI/CD on Azure, using tools like Jenkins. Proficiency in managing and maintaining secure Azure cloud environments. Experience with various Azure security services and authentication mechanisms. Knowledge of cloud-native solutions, including landing zone, containers, CI/CD pipelines, and programmable infrastructure. Understanding of containerization using AKS. Familiarity with release management techniques and network protocols. In-depth knowledge of Azure services and experience with Agile development methodologies. Experience with network concepts and hybrid network setups. Proficiency in tools such as Git/GitHub, Confluence, Jira, and ServiceNow.
Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team. As a Senior Support Analyst in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You'll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime.Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver. Main Responsibilities / Accountabilities: Review, analyse, and modify software systems as needed acting as Senior Support Analyst. Determining project requirements and developing work schedules for the team. Analysing existing operations and scheduling training sessions and meetings to discuss improvements. Produce scripts/scripting to integrate with team's automated process and tooling for build/deploy is an added advantage Lead groups of engineers and management to coordinate and deliver larger developments. Collaborate with users and other IT teams to maintain, develop and deploy the best solutions Establish technology standards with the team and other development managers Create, review, and maintain all required technical documentation to ensure supportability and reuse Review work of peers and more junior developers. Collaborate with other stakeholders like, SRE, Dev teams and provide timely support to fix the issues. Assist with improvements to prevent problems, including problem resolution workflow. Actively participate in team and status meetings, providing timely status updates for areas of individual responsibilities within projects to supervisor Key Relationships: Developers/Managers/Product Business Analysts Agile team members Essential Skills/Experience Required: 6-8 Years of experience, leading technical support teams. Excellent technical, diagnostic, and troubleshooting skills. Proven experience with Java based Application Support environment Experience in Java/J2EE development / support projects Working experience with Release process and CI/CD pipelines Understanding of software development lifecycle & related infrastructure: issue tracking, version control, continuous integration is an added advantage. Knowledge of the Java language and underlying JVM is desirable. Knowledge of AWS Cloud Technologies is an added advantage. Self-starter - does what it takes to get the job done. Excellent communication skills, verbal and written. Skill for writing clean, readable code and reusable Java libraries is desirable. Proficient in using source code management tools such as Git. Experienced in a formal agile software development lifecycle. Experience in using Jira, Confluence, ServiceNow, AWS Cloud, GitLab Pipeline, EKS. Nice to have : Exposure to Python and experience working in polyglot environments. This helps in cross-functional collaboration and system-level design across diverse tech stacks Education/ Certifications: A good relevant degree is desirable, but experience and the right approach to work are just as meaningful. Benefits We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation
Feb 27, 2026
Full time
Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team. As a Senior Support Analyst in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You'll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime.Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver. Main Responsibilities / Accountabilities: Review, analyse, and modify software systems as needed acting as Senior Support Analyst. Determining project requirements and developing work schedules for the team. Analysing existing operations and scheduling training sessions and meetings to discuss improvements. Produce scripts/scripting to integrate with team's automated process and tooling for build/deploy is an added advantage Lead groups of engineers and management to coordinate and deliver larger developments. Collaborate with users and other IT teams to maintain, develop and deploy the best solutions Establish technology standards with the team and other development managers Create, review, and maintain all required technical documentation to ensure supportability and reuse Review work of peers and more junior developers. Collaborate with other stakeholders like, SRE, Dev teams and provide timely support to fix the issues. Assist with improvements to prevent problems, including problem resolution workflow. Actively participate in team and status meetings, providing timely status updates for areas of individual responsibilities within projects to supervisor Key Relationships: Developers/Managers/Product Business Analysts Agile team members Essential Skills/Experience Required: 6-8 Years of experience, leading technical support teams. Excellent technical, diagnostic, and troubleshooting skills. Proven experience with Java based Application Support environment Experience in Java/J2EE development / support projects Working experience with Release process and CI/CD pipelines Understanding of software development lifecycle & related infrastructure: issue tracking, version control, continuous integration is an added advantage. Knowledge of the Java language and underlying JVM is desirable. Knowledge of AWS Cloud Technologies is an added advantage. Self-starter - does what it takes to get the job done. Excellent communication skills, verbal and written. Skill for writing clean, readable code and reusable Java libraries is desirable. Proficient in using source code management tools such as Git. Experienced in a formal agile software development lifecycle. Experience in using Jira, Confluence, ServiceNow, AWS Cloud, GitLab Pipeline, EKS. Nice to have : Exposure to Python and experience working in polyglot environments. This helps in cross-functional collaboration and system-level design across diverse tech stacks Education/ Certifications: A good relevant degree is desirable, but experience and the right approach to work are just as meaningful. Benefits We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation
ServiceNow Delivery Manager 400 to 580 a day inside IR35 6 Months Contract - London Based 2 days in the office A top tier consulting firm is looking for an experienced ServiceNow Delivery Manager to join a high profiled client on a contract basis. As a Delivery Lead, you will sit at the heart of the project, bridging the gap between technical excellence and client satisfaction. You will oversee a diverse group of Functional BAs, Architects, and Developers, fostering a culture of accountability and continuous improvement. Your key focuses will include: Overseeing daily operations, managing workstreams, and ensuring every deliverable meets our rigorous quality benchmarks. Proactively identifying potential bottlenecks or project risks, and presenting clear, actionable solutions to senior leadership. Acting as the primary liaison for internal and client stakeholders, managing expectations with transparency and professional insight. The successful candidate should have the following skills Deep experience in leading successful ServiceNow implementations and managing complex product backlogs. Previous experience within the Financial Services industry is highly desirable and will help you hit the ground running. 400 to 580 a day inside IR35 6 Months Contract London Based 2 days in the office If you are an experienced Service Now Delivery Manager looking for your next challenging role where you can truly make an impact then this is the perfect opportunity for you. If interested please apply directly to the AD or send CVs to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 24, 2026
Contractor
ServiceNow Delivery Manager 400 to 580 a day inside IR35 6 Months Contract - London Based 2 days in the office A top tier consulting firm is looking for an experienced ServiceNow Delivery Manager to join a high profiled client on a contract basis. As a Delivery Lead, you will sit at the heart of the project, bridging the gap between technical excellence and client satisfaction. You will oversee a diverse group of Functional BAs, Architects, and Developers, fostering a culture of accountability and continuous improvement. Your key focuses will include: Overseeing daily operations, managing workstreams, and ensuring every deliverable meets our rigorous quality benchmarks. Proactively identifying potential bottlenecks or project risks, and presenting clear, actionable solutions to senior leadership. Acting as the primary liaison for internal and client stakeholders, managing expectations with transparency and professional insight. The successful candidate should have the following skills Deep experience in leading successful ServiceNow implementations and managing complex product backlogs. Previous experience within the Financial Services industry is highly desirable and will help you hit the ground running. 400 to 580 a day inside IR35 6 Months Contract London Based 2 days in the office If you are an experienced Service Now Delivery Manager looking for your next challenging role where you can truly make an impact then this is the perfect opportunity for you. If interested please apply directly to the AD or send CVs to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
