6 jobs found

Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

The Opportunity We're seeking a forward-thinking IT Security and Compliance Manager to play a key role in protecting and shaping our technology environment while supporting our continued business growth. Reporting to the Chief Information Officer, you will lead the security, governance and operational delivery of our IT services, ensuring systems remain secure, compliant and resilient. This is a highly visible role where you'll partner with internal teams, customers and third-party providers to strengthen cyber security, drive certification and audit readiness, and support the development of scalable, reliable IT services. If you enjoy combining strategic security leadership with hands on operational oversight in a collaborative and evolving environment, this is an exciting opportunity to make a genuine impact. Who We Are OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra high performance, real time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. Why You'll Love Working With Us Join a high energy, collaborative where great ideas thrive, challenges are embraced and people truly love what they do. Here's what our benefits have to offer: Competitive remuneration package, with performance related bonuses and clear progression opportunities. 25 days' holiday + public holidays, with long service rewards and the option to buy up to 5 additional days. Free breakfast and freshly cooked lunches every day, courtesy of Chef Mark and his team. Private healthcare through Aviva, keeping you feeling your best. Life assurance for peace of mind. Salary sacrifice schemes - including EV car and Cycle to Work options for easy, sustainable travel. Paid team socials - from quiz nights and football to board games and more; we love to have fun together. Pension plan with up to 4% employer matched contributions to help you plan for the future. A culture that empowers - we enable change, encourage challenge, and celebrate personal growth. What you'll be doing: Cyber Security and Compliance Policy & Standards: Develop and maintain cyber security policies, standards and procedures. ISMS Management: Own and continuously improve the Information Security Management System. Certification & Frameworks: Lead Cyber Essentials Plus and maintain alignment with recognised security frameworks. Audit Leadership: Manage customer and external cyber security audits and evidence preparation. Governance Alignment: Partner with Contracts, Compliance and Quality teams to meet governance and contractual requirements. Risk & Assurance: Conduct internal audits of systems, suppliers and contractors to identify and manage risk. Incident Management: Lead security incident response, remediation and lessons learned. Threat & Regulatory Monitoring: Track emerging threats, regulatory changes and industry best practice. Customer & Bid Support: Provide cyber security expertise for bids, customer engagements and contract negotiations. Access & Data Protection: Oversee governance of system usage, access controls and data protection. IT Service Delivery and Operational Management Service Performance: Oversee reliable and effective day to day IT service delivery. Escalation Management: Act as the primary escalation point for IT service issues. Supplier Management: Manage and optimise Managed Service Provider performance. Infrastructure Growth: Support scalable and resilient IT infrastructure development. Microsoft 365 Management: Oversee Microsoft 365 and collaboration platforms. Project Delivery: Support IT projects, ensuring security and resilience are embedded. Stakeholder Support: Provide technical guidance to promote secure and effective system use. What we're looking for: IT Security Leadership: Experience in an IT Security, Information Security or IT Management role with responsibility for secure service delivery. Governance & Compliance: Strong understanding of cyber security frameworks, policy development, audits and certification, ideally in regulated industries such as defence or aerospace. ISMS & Risk Management: Proven experience implementing or managing cyber security management systems, risk assessments, and security assurance programmes. Microsoft 365 & Cloud Security: Experience managing or supporting Microsoft 365 environments and associated security controls. Stakeholder & Communication Skills: Ability to engage stakeholders and clearly translate technical risks into business impact. Strategic & Operational Balance: Comfortable balancing hands on IT operational delivery with longer term security and governance objectives. Problem Solving & Adaptability: Strong analytical skills, proactive and self motivated, able to thrive in a growing and evolving organisation. Qualifications and Certifications Essential Relevant degree or equivalent professional experience in IT, Cyber Security or Information Security. Desirable Cyber Essentials / Cyber Essentials Plus training or certification. Experience implementing and maintaining DCC and NIST cyber security accreditations in partnership with external consultants. What you'll get: As a small, fast growing company with over 70 people which is continually expanding, we offer the opportunity for a professional to have autonomy and responsibility. You'll directly see the impact of your efforts. More about us: Vision Help protect the territory and airspace of NATO countries and their allies. Mission Be a world leading provider of autonomous technology for Surveillance applications and Defence. Values Be a Good Egg: Earn respect, have mutual trust and be honest. Do cool stuff: We develop cool tech with an awesome team, and we get stuff done. Be empowered: We are autonomous, reliable and take personal responsibility. We are one team: Look out for each other and the team. Things go wrong: Fail fast, learn and move on. Have fun: We're doing amazing things with passionate people.

Exciting Times at GMCA Land & Property The GMCA Land and Property team is growing We're looking for passionate professionals to join us as we manage & oversee existing estates and transform buildings and land. This is a unique opportunity to be part of a team that manages GMCA's own estate while working hand-in-hand with local authorities and health partners across Greater Manchester. Together, we shape strategic estates that enable the transformation of public services and deliver lasting public value. Our work goes beyond buildings and land. We: Put our community and customers at the centre of strategic and operational asset management Don't settle for average as property professionals, we are purpose driven and delivery focused, translating strategy into outputs and value Raise professional standards across the public estate Drive decarbonisation and support Greater Manchester's net zero ambitions Unlock land to create social, economic and environmental value for communities Ensure investment is rooted in the heart of our neighbourhoods Champion collaboration and the efficient use of public buildings and resources By joining the GMCA Land and Property team, you'll play a direct role in shaping places, supporting frontline services, and making better use of public assets for the benefit of the public. If you're motivated by purpose, collaboration and impact there's never been a better time to join us. Be part of the team transforming public estates across Greater Manchester. Permanent roles currently being recruited are: Project Manager Capital Works Major Projects Manager (New Builds) Your impact These roles are more than property roles; they are an opportunity to build the foundations of a safer, stronger Greater Manchester. You will help build the infrastructure that enables us to serve every community in Greater Manchester with confidence and professionalism. You will make a difference not only to the organisation but to the wider region it supports. You will be at the heart of the Greater Manchester Fire & Rescue Service s transformation, enabling us to deliver on our four strategic pillars: Prevent & Protect Safer buildings, stronger communities. Respond Outstanding emergency response supported by world-class facilities. People & Culture Modern, inclusive workplaces that promote wellbeing and excellence. Excellence & Value Sustainable, efficient estate management that maximises public value. About You You are a strategic thinker who can see how a well-managed estate can support service readiness, firefighter welfare and improve community protection. You will thrive if you bring: Exceptional experience in property, estates or mission-critical environments. Understand the importance of risk compliance services and statutory frameworks. Proven ability to deliver capital programmes and modern FM projects and models, at scale who can convert ideas into measurable outcomes. Strong commercial acumen and supplier management skills. Able to manage complex contracts budgets and supply chain partners. Confidence in collaborating with Senior Leaders, partners and operational teams through an effective leadership style, who can influence at various operational team and senior levels. Hold a relevant technical or professional qualification with membership of a recognised body such as RICS, IWFM or equivalents is essential. Why Join GMCA and what sets GMFRS apart? We are building for the future. The organisation is undergoing significant positive change and these roles will be integral to shaping new standards of performance and capability. Your impact will help shape the infrastructure that us to protect every community. If you are looking for challenge responsibility and a chance to build something meaningful this is the environment for you. Your work will have a knock-on effect across the region supporting growth resilience and community outcomes and your leadership will influence Greater Manchester's wider growth agenda, supporting initiatives such as the Greater Manchester Strategy, Housing First, Vision Zero, and the Live Well strategy. Benefits Generous pension provision Access to NHS Fleet and vehicle arrangements Hybrid working where role requirements allow Paternity leave benefit of five weeks Professional development and leadership exposure within a modernising organisation How to Apply N.B Residing in GM and/or willing to commute frequently to our GM based sites is a desirable criteria for the application Applications close Sunday 15th March 2026 . Submit your CV to register your interest or request an initial confidential discussion. If you have any questions, feel free to contact Hamza.Buttgreatermanchester-ca.gov.uk Mandatory Information: Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. Privacy Notice (Click here) Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK if in doubt please visit the following link Employers' right to work checklist GOV.UK () . Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our on-site locations with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work. GM Elevate Programme If you have completed the GM Elevate (Leadership Development) Programme within the last two years, please indicate this within the 'About You' or 'Supporting Statement' section of your application? Supporting Documents Project Manager Capital Works Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details