About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 11, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Trainee Project Support Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Mar 11, 2026
Full time
Trainee Project Support Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Mar 11, 2026
Full time
Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Career Choices Dewis Gyrfa Ltd
Stockport, Lancashire
Patient Access and Medical Receptionist Team Lead Employer: NHS Jobs Location: Stockport, SK12 1GP Pay: Negotiable Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 26/03/2026 About this job Please see attached job description for full details Team Leadership & Supervision Lead, supervise, and support the teams ensuring consistent delivery of high-quality patient services. Organise staff rotas, breaks, and cover arrangements to maintain adequate reception and booking desk support. Provide training, mentoring, and on-the-job coaching for new and existing staff. Conduct regular team meetings, briefings, and one-to-one check ins. Carry out staff appraisals and support professional development plans. Monitor staff attendance, managing sickness and absence in line with practice policies. Escalate persistent absence or performance issues to the Clinical Services Manager as required. Promote a positive, inclusive, and supportive team culture. Operational Oversight Ensure reception and booking processes run smoothly and efficiently across the practice. Oversee appointment allocation, including urgent and routine bookings, ensuring alignment with clinical protocols. Support coordination of specialist clinics (e.g., minor surgery, physiotherapy, coil fittings, cryotherapy). Monitor workloads and reallocate tasks as needed to maintain service quality. Assist with practice wide campaigns (e.g., flu clinics, health screening programmes). Patient Services & Communication Act as a first point of escalation for complex patient queries and complaints, ensuring professional resolution. Maintain a visible presence to support staff during busy or challenging periods. Ensure consistent delivery of a caring, respectful, and patient focused service. Promote and support patients in using digital services (e.g., online booking and prescription requests). Administration & Compliance Ensure staff adhere to confidentiality, data protection, and safeguarding protocols. Monitor accuracy of patient registrations, appointment bookings, and record management. Support management of DNA follow ups and strategies to reduce missed appointments. Ensure reception areas are clean, safe, and well presented at all times. Report and resolve IT or equipment issues promptly. Liaison & Collaboration Work closely with Clinical Service Manager to ensure appointment demand is managed effectively. Liaise with MINT G.P. Urgent Care to coordinate urgent appointment allocation. Collaborate with the Clinical Services Manager and wider leadership team on service improvements and workflow optimisation. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 11, 2026
Full time
Patient Access and Medical Receptionist Team Lead Employer: NHS Jobs Location: Stockport, SK12 1GP Pay: Negotiable Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 26/03/2026 About this job Please see attached job description for full details Team Leadership & Supervision Lead, supervise, and support the teams ensuring consistent delivery of high-quality patient services. Organise staff rotas, breaks, and cover arrangements to maintain adequate reception and booking desk support. Provide training, mentoring, and on-the-job coaching for new and existing staff. Conduct regular team meetings, briefings, and one-to-one check ins. Carry out staff appraisals and support professional development plans. Monitor staff attendance, managing sickness and absence in line with practice policies. Escalate persistent absence or performance issues to the Clinical Services Manager as required. Promote a positive, inclusive, and supportive team culture. Operational Oversight Ensure reception and booking processes run smoothly and efficiently across the practice. Oversee appointment allocation, including urgent and routine bookings, ensuring alignment with clinical protocols. Support coordination of specialist clinics (e.g., minor surgery, physiotherapy, coil fittings, cryotherapy). Monitor workloads and reallocate tasks as needed to maintain service quality. Assist with practice wide campaigns (e.g., flu clinics, health screening programmes). Patient Services & Communication Act as a first point of escalation for complex patient queries and complaints, ensuring professional resolution. Maintain a visible presence to support staff during busy or challenging periods. Ensure consistent delivery of a caring, respectful, and patient focused service. Promote and support patients in using digital services (e.g., online booking and prescription requests). Administration & Compliance Ensure staff adhere to confidentiality, data protection, and safeguarding protocols. Monitor accuracy of patient registrations, appointment bookings, and record management. Support management of DNA follow ups and strategies to reduce missed appointments. Ensure reception areas are clean, safe, and well presented at all times. Report and resolve IT or equipment issues promptly. Liaison & Collaboration Work closely with Clinical Service Manager to ensure appointment demand is managed effectively. Liaise with MINT G.P. Urgent Care to coordinate urgent appointment allocation. Collaborate with the Clinical Services Manager and wider leadership team on service improvements and workflow optimisation. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Mar 11, 2026
Full time
Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Family Hub Manager £48,873 - £59,220 per annum Permanent Full Time (36 hours) Roehampton, London Are you an experienced manager looking to lead a welcoming space that supports families and strengthens communities? Family Hubs bring services together under one roof, reducing barriers, strengthening connections and supporting families to thrive.You will be part of a service that puts people first, values collaboration and is committed to tackling inequalities. You will play a pivotal role in shaping how families experience support in Wandsworth, and your leadership will directly influence how accessible, inclusive and effective that support feels for residents.Working closely with the Head of Cluster and fellow Family Hub Managers you will share learning, align approaches and ensure resources are used effectively across the borough. About the role As a Family Hub Manager, you will ensure our Family Hubs are safe, welcoming and responsive spaces where children, young people and families can access the help they need, when they need it. This role puts you at the centre of community based Early Help.You will oversee the daily operation of a Family Hub and work closely with partners to ensure services delivered from the Hub reflect local need and improve outcomes for families.You will be responsible for building management, health and safety, and site based risk management to ensure compliance and reassurance for all users. You will be thekey link between statutory services and voluntary, community and faith sector partners, supporting joined up Early Help delivery.You will promote the Family Hub model locally, helping families and professionals understand how to access support and services. Essential Qualifications, Skills and Experience: Experience managing front of house, reception or facilities functions within a community, education, early years or social care setting. Strong understanding of Early Help services and the Family Hub model, including safeguarding and confidentiality requirements. Proven ability to work effectively with partners across statutory, voluntary and community sectors. Experience of operational leadership, including managing staff, safety and solving complex, day to day challenges. Strong organisational and communication skills, with the ability to manage multiple priorities and engage sensitively with families. If you meet the above criteria and you are motivated by community impact to lead a team that makes a real difference to families, we encourage you to apply. In your supporting statement, please ensure that you address the full person specification criteria outlined in the attached job profile at the end of this advert. For an informal conversation about the role, please contact Nuzhat Ilyas by emailing Closing Date: 15 March 2026. Shortlisting Date: w/c 16 March 2026. Interview Date : w/c 23 March 2026. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Mar 11, 2026
Full time
Family Hub Manager £48,873 - £59,220 per annum Permanent Full Time (36 hours) Roehampton, London Are you an experienced manager looking to lead a welcoming space that supports families and strengthens communities? Family Hubs bring services together under one roof, reducing barriers, strengthening connections and supporting families to thrive.You will be part of a service that puts people first, values collaboration and is committed to tackling inequalities. You will play a pivotal role in shaping how families experience support in Wandsworth, and your leadership will directly influence how accessible, inclusive and effective that support feels for residents.Working closely with the Head of Cluster and fellow Family Hub Managers you will share learning, align approaches and ensure resources are used effectively across the borough. About the role As a Family Hub Manager, you will ensure our Family Hubs are safe, welcoming and responsive spaces where children, young people and families can access the help they need, when they need it. This role puts you at the centre of community based Early Help.You will oversee the daily operation of a Family Hub and work closely with partners to ensure services delivered from the Hub reflect local need and improve outcomes for families.You will be responsible for building management, health and safety, and site based risk management to ensure compliance and reassurance for all users. You will be thekey link between statutory services and voluntary, community and faith sector partners, supporting joined up Early Help delivery.You will promote the Family Hub model locally, helping families and professionals understand how to access support and services. Essential Qualifications, Skills and Experience: Experience managing front of house, reception or facilities functions within a community, education, early years or social care setting. Strong understanding of Early Help services and the Family Hub model, including safeguarding and confidentiality requirements. Proven ability to work effectively with partners across statutory, voluntary and community sectors. Experience of operational leadership, including managing staff, safety and solving complex, day to day challenges. Strong organisational and communication skills, with the ability to manage multiple priorities and engage sensitively with families. If you meet the above criteria and you are motivated by community impact to lead a team that makes a real difference to families, we encourage you to apply. In your supporting statement, please ensure that you address the full person specification criteria outlined in the attached job profile at the end of this advert. For an informal conversation about the role, please contact Nuzhat Ilyas by emailing Closing Date: 15 March 2026. Shortlisting Date: w/c 16 March 2026. Interview Date : w/c 23 March 2026. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Join the U.K's largest independent property services group as a Property Valuer, where no two days are the same, and where you can deliver exceptional service to your clients. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 11, 2026
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Join the U.K's largest independent property services group as a Property Valuer, where no two days are the same, and where you can deliver exceptional service to your clients. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Patient Access and Medical Receptionist Team Lead The Patient Access and Medical Receptionist Team Lead is responsible for leading, supervising, and supporting the teams to deliver a high-quality, patient-focused service. The role involves coordinating day-to-day front desk and booking operations, ensuring smooth patient access to services, and maintaining an efficient and professional environment. Main duties of the job Team Leadership & Supervision Operational Oversight Patient Services & Communication Administration & Compliance Liaison & Collaboration This position requires strong organisational skills, excellent communication, and the ability to motivate and develop team members while working collaboratively with clinical and administrative colleagues About us We are an organisation of approximately 170 people working in four surgeries and we are lucky to have a team of dedicated, friendly clinical staff along with a fantastic support team. We merged to become the Middlewood Partnership 4 years ago and love what we do and the organisation we have created. The Patient Access and Medical Receptionist Team is at the heart of our practices and our care. You will play a key role in supporting our patient population and work closely with all members of the practice including our team of nurses and other healthcare professionals. You will also liaise and build relationships with colleagues across all our four practices and the wider community. Job responsibilities Please see attached job description for full details Lead, supervise, and support the teams ensuring consistent delivery of high-quality patient services. Organise staff rotas, breaks, and cover arrangements to maintain adequate reception and booking desk support. Provide training, mentoring, and on-the-job coaching for new and existing staff. Conduct regular team meetings, briefings, and one-to-one check-ins. Carry out staff appraisals and support professional development plans. Monitor staff attendance, managing sickness and absence in line with practice policies. Escalate persistent absence or performance issues to the Clinical Services Manager as required. Promote a positive, inclusive, and supportive team culture. Operational Oversight Ensure reception and booking processes run smoothly and efficiently across the practice. Oversee appointment allocation, including urgent and routine bookings, ensuring alignment with clinical protocols. Support coordination of specialist clinics (e.g., minor surgery, physiotherapy, coil fittings, cryotherapy). Monitor workloads and reallocate tasks as needed to maintain service quality. Assist with practice-wide campaigns (e.g., flu clinics, health screening programmes). Act as a first point of escalation for complex patient queries and complaints, ensuring professional resolution. Maintain a visible presence to support staff during busy or challenging periods. Ensure consistent delivery of a caring, respectful, and patient-focused service. Promote and support patients in using digital services (e.g., online booking and prescription requests). Administration & Compliance Ensure staff adhere to confidentiality, data protection, and safeguarding protocols. Monitor accuracy of patient registrations, appointment bookings, and record management. Support management of DNA follow-ups and strategies to reduce missed appointments. Ensure reception areas are clean, safe, and well-presented at all times. Report and resolve IT or equipment issues promptly. Work closely with Clinical Service Manager to ensure appointment demand is managed effectively. Liaise with MINT G.P. Urgent Care to coordinate urgent appointment allocation. Collaborate with the Clinical Services Manager and wider leadership team on service improvements and workflow optimisation Person Specification Knowledge, Skills and Competencies Excellent communication and interpersonal skills. Ability to remain calm, professional, and supportive under pressure. Strong organisational and time management skills. Ability to coach, motivate, and develop staff Competence in IT systems with willingness to learn new platforms. Familiarity with EMIS or similar GP systems. Knowledge of NHS and GP surgery processes. Experience Proven experience in a supervisory or team leader role. Experience in a GP practice, healthcare, or busy customer service environment Experience in rota management or workforce planning. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 11, 2026
Full time
Patient Access and Medical Receptionist Team Lead The Patient Access and Medical Receptionist Team Lead is responsible for leading, supervising, and supporting the teams to deliver a high-quality, patient-focused service. The role involves coordinating day-to-day front desk and booking operations, ensuring smooth patient access to services, and maintaining an efficient and professional environment. Main duties of the job Team Leadership & Supervision Operational Oversight Patient Services & Communication Administration & Compliance Liaison & Collaboration This position requires strong organisational skills, excellent communication, and the ability to motivate and develop team members while working collaboratively with clinical and administrative colleagues About us We are an organisation of approximately 170 people working in four surgeries and we are lucky to have a team of dedicated, friendly clinical staff along with a fantastic support team. We merged to become the Middlewood Partnership 4 years ago and love what we do and the organisation we have created. The Patient Access and Medical Receptionist Team is at the heart of our practices and our care. You will play a key role in supporting our patient population and work closely with all members of the practice including our team of nurses and other healthcare professionals. You will also liaise and build relationships with colleagues across all our four practices and the wider community. Job responsibilities Please see attached job description for full details Lead, supervise, and support the teams ensuring consistent delivery of high-quality patient services. Organise staff rotas, breaks, and cover arrangements to maintain adequate reception and booking desk support. Provide training, mentoring, and on-the-job coaching for new and existing staff. Conduct regular team meetings, briefings, and one-to-one check-ins. Carry out staff appraisals and support professional development plans. Monitor staff attendance, managing sickness and absence in line with practice policies. Escalate persistent absence or performance issues to the Clinical Services Manager as required. Promote a positive, inclusive, and supportive team culture. Operational Oversight Ensure reception and booking processes run smoothly and efficiently across the practice. Oversee appointment allocation, including urgent and routine bookings, ensuring alignment with clinical protocols. Support coordination of specialist clinics (e.g., minor surgery, physiotherapy, coil fittings, cryotherapy). Monitor workloads and reallocate tasks as needed to maintain service quality. Assist with practice-wide campaigns (e.g., flu clinics, health screening programmes). Act as a first point of escalation for complex patient queries and complaints, ensuring professional resolution. Maintain a visible presence to support staff during busy or challenging periods. Ensure consistent delivery of a caring, respectful, and patient-focused service. Promote and support patients in using digital services (e.g., online booking and prescription requests). Administration & Compliance Ensure staff adhere to confidentiality, data protection, and safeguarding protocols. Monitor accuracy of patient registrations, appointment bookings, and record management. Support management of DNA follow-ups and strategies to reduce missed appointments. Ensure reception areas are clean, safe, and well-presented at all times. Report and resolve IT or equipment issues promptly. Work closely with Clinical Service Manager to ensure appointment demand is managed effectively. Liaise with MINT G.P. Urgent Care to coordinate urgent appointment allocation. Collaborate with the Clinical Services Manager and wider leadership team on service improvements and workflow optimisation Person Specification Knowledge, Skills and Competencies Excellent communication and interpersonal skills. Ability to remain calm, professional, and supportive under pressure. Strong organisational and time management skills. Ability to coach, motivate, and develop staff Competence in IT systems with willingness to learn new platforms. Familiarity with EMIS or similar GP systems. Knowledge of NHS and GP surgery processes. Experience Proven experience in a supervisory or team leader role. Experience in a GP practice, healthcare, or busy customer service environment Experience in rota management or workforce planning. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Trainee Project Manager - No Experience Needed Build a structured, high-earning career in Project Management - starting today. Looking for a career change? Naturally organised and good with people? Or ready to move into a leadership-focused role with real progression? Train online at your own pace and secure your first Project role in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Our graduates earn £30,000-£42,000 Why Project Management? Every industry runs on projects - from construction and IT to healthcare, finance, and government. Skilled Project Managers are responsible for delivering change, managing budgets, leading teams, and ensuring objectives are achieved on time and within scope. Current UK average salaries include: Project Administrator - £30,000 Project Coordinator - £33,000 Junior Project Manager - £38,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ With experience, project professionals can move into senior leadership or contract positions with significant daily rates. If you are dependable, organised, motivated, and confident communicating with stakeholders, this could be your ideal career path. How It Works Step 1 - APM Project Fundamentals Qualification (PFQ) Begin with the APM Project Fundamentals Qualification, awarded by the Association for Project Management - the only chartered body for project management professionals. You'll learn: Core project principles Project lifecycles Governance and stakeholder management Risk and resource planning Study time: 20 hours Assessment: 1-hour multiple choice exam You'll receive exam simulators, revision tools, and a live online revision workshop before sitting your exam. This qualification sets you on the pathway toward becoming a Chartered Project Professional (ChPP) with further study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is one of the most recognised project management methodologies worldwide and a key requirement for many UK roles. You'll learn: Structured, process-driven project delivery Project stages and controls Roles and responsibilities Risk and quality management Study time: 15-20 hours Assessment: 1-hour multiple choice exam Online learning includes revision tools and a dedicated exam preparation workshop. Step 3 - Project Management Simulation Gain practical experience through our exclusive online Project Simulation. You'll: Work through a realistic project scenario Shadow a virtual Project Manager Make decisions across the project lifecycle Submit your work for tutor grading This gives you tangible, practical experience to discuss in interviews and strengthens your CV. Step 4 - Recruitment Support Once qualified, our recruitment support team will begin working with you to secure your first entry-level role in project management. You'll receive: Professional CV review tailored to your qualifications Job application guidance Mock interviews Ongoing career coaching Advice on suitable gateway roles (Project Administrator, Project Coordinator, PMO roles) Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. We Get You Hired Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "I went from zero project management knowledge and skills to landing my first Project role in months. The support made all the difference." Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Project Management career.
Mar 11, 2026
Full time
Trainee Project Manager - No Experience Needed Build a structured, high-earning career in Project Management - starting today. Looking for a career change? Naturally organised and good with people? Or ready to move into a leadership-focused role with real progression? Train online at your own pace and secure your first Project role in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Our graduates earn £30,000-£42,000 Why Project Management? Every industry runs on projects - from construction and IT to healthcare, finance, and government. Skilled Project Managers are responsible for delivering change, managing budgets, leading teams, and ensuring objectives are achieved on time and within scope. Current UK average salaries include: Project Administrator - £30,000 Project Coordinator - £33,000 Junior Project Manager - £38,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000+ With experience, project professionals can move into senior leadership or contract positions with significant daily rates. If you are dependable, organised, motivated, and confident communicating with stakeholders, this could be your ideal career path. How It Works Step 1 - APM Project Fundamentals Qualification (PFQ) Begin with the APM Project Fundamentals Qualification, awarded by the Association for Project Management - the only chartered body for project management professionals. You'll learn: Core project principles Project lifecycles Governance and stakeholder management Risk and resource planning Study time: 20 hours Assessment: 1-hour multiple choice exam You'll receive exam simulators, revision tools, and a live online revision workshop before sitting your exam. This qualification sets you on the pathway toward becoming a Chartered Project Professional (ChPP) with further study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is one of the most recognised project management methodologies worldwide and a key requirement for many UK roles. You'll learn: Structured, process-driven project delivery Project stages and controls Roles and responsibilities Risk and quality management Study time: 15-20 hours Assessment: 1-hour multiple choice exam Online learning includes revision tools and a dedicated exam preparation workshop. Step 3 - Project Management Simulation Gain practical experience through our exclusive online Project Simulation. You'll: Work through a realistic project scenario Shadow a virtual Project Manager Make decisions across the project lifecycle Submit your work for tutor grading This gives you tangible, practical experience to discuss in interviews and strengthens your CV. Step 4 - Recruitment Support Once qualified, our recruitment support team will begin working with you to secure your first entry-level role in project management. You'll receive: Professional CV review tailored to your qualifications Job application guidance Mock interviews Ongoing career coaching Advice on suitable gateway roles (Project Administrator, Project Coordinator, PMO roles) Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. We Get You Hired Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "I went from zero project management knowledge and skills to landing my first Project role in months. The support made all the difference." Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Project Management career.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Squires Garden Centre, The Reeds Road, Frensham, Surrey, United Kingdom Job Description Posted Thursday 5 March 2026 at 01:00 Your primary responsibility will be to provide management support to the Foodhall Department. Working closely with the Garden Centre Manager to help the department to succeed. Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Co-operate fully with line management and Product Managers Take responsibility for the whole centre in the absence of the Manager Purchasing within the company product range within company guidelines Feed back on current and new products to optimise range and stock availability Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Close liaison with relevant Product Manager to ensure the optimum range and stock availability Use initiative to increase sales in their department Sales opportunities are generated through interaction with customers Standards of appearance are monitored and maintained Organises and allocates team and individual tasks, in line with customer service needs Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager To be successful in this role, we are looking for people: Squire's is a family owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn we will provide an extensive benefit package, please see below. Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 week after 2 years' service and 6.6 weeks after 5 years' service. Bonus - We reward our employees with a non contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date) Pension - We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance - After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday - After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours). Cycle2work scheme - After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school - After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree / Shrub - After 1 years service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP) - After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement - After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking - Available to all employees in the designated parking areas on our site.
Mar 11, 2026
Full time
Squires Garden Centre, The Reeds Road, Frensham, Surrey, United Kingdom Job Description Posted Thursday 5 March 2026 at 01:00 Your primary responsibility will be to provide management support to the Foodhall Department. Working closely with the Garden Centre Manager to help the department to succeed. Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Co-operate fully with line management and Product Managers Take responsibility for the whole centre in the absence of the Manager Purchasing within the company product range within company guidelines Feed back on current and new products to optimise range and stock availability Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Close liaison with relevant Product Manager to ensure the optimum range and stock availability Use initiative to increase sales in their department Sales opportunities are generated through interaction with customers Standards of appearance are monitored and maintained Organises and allocates team and individual tasks, in line with customer service needs Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager To be successful in this role, we are looking for people: Squire's is a family owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn we will provide an extensive benefit package, please see below. Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 week after 2 years' service and 6.6 weeks after 5 years' service. Bonus - We reward our employees with a non contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date) Pension - We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance - After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday - After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours). Cycle2work scheme - After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school - After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree / Shrub - After 1 years service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP) - After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement - After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking - Available to all employees in the designated parking areas on our site.
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Mar 11, 2026
Full time
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Rewards and Benefits on Offer: Flexi-day, 1 day s extra leave per month, scheduled by rota to manage department workload. 25 days holiday + Bank Holidays Employers AE Pension contribution: 3% Cost covered on professional memberships and subscriptions if relevant for role Loyalty Award Scheme (initially after 5 years of employment) Eye tests paid and contribution toward the cost of the glasses. Access to (email address removed) - health, wellbeing, and lifestyle support services MTrec s new opportunity: MTrec recruitment are representing our long standing and prestigious, bespoke services client, in their search for a full time and permanent Facilities Technician. The company are situated in the heart of Northumberland and offer a range of fantastic benefits. The role will act as a critical support to the facilities manager and be hands on in the maintenance and upkeep of the premises. Apply Now for an Immediate response! The Job you will do: Assisting the Facilities Manager with the maintenance of new and existing equipment i.e. plant and manufacturing, and buildings. Ensuring maintenance activities are documented and traceable in accordance. Assisting the Facilities Manager with scheduling and performing, planned and unplanned maintenance activities through Total Preventative Maintenance (TPM) systems on new and existing equipment and buildings. Liaising with all departments concerning maintenance matters, prioritising and actioning in a timely manner. Supervising suppliers/contractors on site, ensuring all maintenance work is carried out in accordance with the contract, regulatory requirements and company Standard Operating Procedures (SOPs). Assisting with the management and implementation of the Portable Appliance Testing (PAT) system (via management programmes) and calibration and re-validation systems and records for the business. Reviewing and implementing relevant SOPs. Performing risk assessments for all facilities activities and reviewing/amending annually. Providing hands on technical support to production and other core disciplines, as required, during process development and when executing validation activities. Ensuring car parks are safe and accessible during adverse weather conditions e.g. cleared and gritted. Dealing with/actioning department administration e.g. filing service reports and calibration certificates. About you: Mechanical/electrical engineering and/or facilities qualification Qualified to Institute of Electrical Engineers (IEE) 17th Edition (BS7671). Competent in the inspection and testing of electrical equipment (i.e. fixed or portable). Good IT skills e.g. Microsoft Office (Word, Excel and Outlook). Highly customer focused and passionate about delivering excellent customer service. Credible and confident communicator (written and verbal) at all levels. Ability to work accurately in a busy and demanding environment, whilst adhering to stringent deadlines. First class planning, organisational and time management skills. Ability to achieve and maintain high standards with meticulous attention to detail. Highly numerate with strong analytical and problem-solving ability. Proactive with initiative. Self-motivated and forward thinking with drive and determination. Self-starter with a can do attitude. Excellent team player. Reliable, conscientious and dedicated. Ability to frequently bend, lift and carry materials and equipment throughout the day. Ability to work to prescriptive standards. Committed to learning and development.
Mar 11, 2026
Full time
The Rewards and Benefits on Offer: Flexi-day, 1 day s extra leave per month, scheduled by rota to manage department workload. 25 days holiday + Bank Holidays Employers AE Pension contribution: 3% Cost covered on professional memberships and subscriptions if relevant for role Loyalty Award Scheme (initially after 5 years of employment) Eye tests paid and contribution toward the cost of the glasses. Access to (email address removed) - health, wellbeing, and lifestyle support services MTrec s new opportunity: MTrec recruitment are representing our long standing and prestigious, bespoke services client, in their search for a full time and permanent Facilities Technician. The company are situated in the heart of Northumberland and offer a range of fantastic benefits. The role will act as a critical support to the facilities manager and be hands on in the maintenance and upkeep of the premises. Apply Now for an Immediate response! The Job you will do: Assisting the Facilities Manager with the maintenance of new and existing equipment i.e. plant and manufacturing, and buildings. Ensuring maintenance activities are documented and traceable in accordance. Assisting the Facilities Manager with scheduling and performing, planned and unplanned maintenance activities through Total Preventative Maintenance (TPM) systems on new and existing equipment and buildings. Liaising with all departments concerning maintenance matters, prioritising and actioning in a timely manner. Supervising suppliers/contractors on site, ensuring all maintenance work is carried out in accordance with the contract, regulatory requirements and company Standard Operating Procedures (SOPs). Assisting with the management and implementation of the Portable Appliance Testing (PAT) system (via management programmes) and calibration and re-validation systems and records for the business. Reviewing and implementing relevant SOPs. Performing risk assessments for all facilities activities and reviewing/amending annually. Providing hands on technical support to production and other core disciplines, as required, during process development and when executing validation activities. Ensuring car parks are safe and accessible during adverse weather conditions e.g. cleared and gritted. Dealing with/actioning department administration e.g. filing service reports and calibration certificates. About you: Mechanical/electrical engineering and/or facilities qualification Qualified to Institute of Electrical Engineers (IEE) 17th Edition (BS7671). Competent in the inspection and testing of electrical equipment (i.e. fixed or portable). Good IT skills e.g. Microsoft Office (Word, Excel and Outlook). Highly customer focused and passionate about delivering excellent customer service. Credible and confident communicator (written and verbal) at all levels. Ability to work accurately in a busy and demanding environment, whilst adhering to stringent deadlines. First class planning, organisational and time management skills. Ability to achieve and maintain high standards with meticulous attention to detail. Highly numerate with strong analytical and problem-solving ability. Proactive with initiative. Self-motivated and forward thinking with drive and determination. Self-starter with a can do attitude. Excellent team player. Reliable, conscientious and dedicated. Ability to frequently bend, lift and carry materials and equipment throughout the day. Ability to work to prescriptive standards. Committed to learning and development.
Job Description As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Benefits Company provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your role Join our Fixed Income team in Henley on Thames as our next Portfolio Strategist and play a key role in shaping investment strategies across our global fixed income portfolios! In this role, you'll combine macro insight, analytical strength, and cross team collaboration to help generate trade ideas, refine portfolio positioning, and support implementation. If you're passionate about markets, curious about central bank dynamics, and enjoy working with data driven tools, this is a fantastic opportunity to have real impact. Responsibilities Among your responsibilities might be: 1. Markets & Strategy Develop and articulate views across rates and FX, contributing to our broader strategic discussions. Support the formulation of actionable trade ideas-model driven, technical, or fundamentally based-including derivative strategies. Collaborate closely with internal colleagues and external research providers to build and refine structural themes that support portfolio decisions. 2. Quantitative Tools & Spreadsheets Build, enhance, and maintain quantitative tools that directly generate trade ideas. Create and refine spreadsheets and analytics that help streamline team processes and support portfolio monitoring. 3. Portfolio Support Provide technical input for trade implementation, including more complex derivative structures. Assist with portfolio and risk monitoring, ensuring accurate and timely insights. What you can bring Experience in a fixed income or multi asset environment. Familiarity with derivatives, hedging, and portfolio construction. Strong quantitative skill set and proficiency in Excel and Bloomberg. A genuine interest in macroeconomics, central banks, and global markets. A degree in Economics, Business, Maths, or a related field (or equivalent experience). CFA qualification (or working toward it) is highly desirable. Excellent relationship building skills, including the ability to engage with internal teams and external research partners. A proactive, analytical, and detail oriented mindset, with the ability to work autonomously. If you have a passion for markets, a desire to work in a collaborative environment, and the drive to shape investment outcomes-we'd love to hear from you. Disability Confident Scheme Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time. To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at emea confirming your wish to opt in, alongside your contact details and the title of the role you wish to apply for. Workplace Policy Employees are expected to comply with Invesco's current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to emea . Please include your name, the job you are interested in, and the type of adjustment you need (for example, breaks during your interview, remote interviews, additional time for assessments or other required adjustments). We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our Commitment to Community and ESG Investing We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing and serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives.
Mar 11, 2026
Full time
Job Description As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Benefits Company provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your role Join our Fixed Income team in Henley on Thames as our next Portfolio Strategist and play a key role in shaping investment strategies across our global fixed income portfolios! In this role, you'll combine macro insight, analytical strength, and cross team collaboration to help generate trade ideas, refine portfolio positioning, and support implementation. If you're passionate about markets, curious about central bank dynamics, and enjoy working with data driven tools, this is a fantastic opportunity to have real impact. Responsibilities Among your responsibilities might be: 1. Markets & Strategy Develop and articulate views across rates and FX, contributing to our broader strategic discussions. Support the formulation of actionable trade ideas-model driven, technical, or fundamentally based-including derivative strategies. Collaborate closely with internal colleagues and external research providers to build and refine structural themes that support portfolio decisions. 2. Quantitative Tools & Spreadsheets Build, enhance, and maintain quantitative tools that directly generate trade ideas. Create and refine spreadsheets and analytics that help streamline team processes and support portfolio monitoring. 3. Portfolio Support Provide technical input for trade implementation, including more complex derivative structures. Assist with portfolio and risk monitoring, ensuring accurate and timely insights. What you can bring Experience in a fixed income or multi asset environment. Familiarity with derivatives, hedging, and portfolio construction. Strong quantitative skill set and proficiency in Excel and Bloomberg. A genuine interest in macroeconomics, central banks, and global markets. A degree in Economics, Business, Maths, or a related field (or equivalent experience). CFA qualification (or working toward it) is highly desirable. Excellent relationship building skills, including the ability to engage with internal teams and external research partners. A proactive, analytical, and detail oriented mindset, with the ability to work autonomously. If you have a passion for markets, a desire to work in a collaborative environment, and the drive to shape investment outcomes-we'd love to hear from you. Disability Confident Scheme Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time. To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at emea confirming your wish to opt in, alongside your contact details and the title of the role you wish to apply for. Workplace Policy Employees are expected to comply with Invesco's current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to emea . Please include your name, the job you are interested in, and the type of adjustment you need (for example, breaks during your interview, remote interviews, additional time for assessments or other required adjustments). We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our Commitment to Community and ESG Investing We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing and serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives.
Mobile Service Technician Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on t
Mar 11, 2026
Full time
Mobile Service Technician Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on t
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
Mar 11, 2026
Full time
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
