eCommerce Executive Online Retail Yorkshire - 3 days in the office, 2 days working from home Circa 45k Basic, 26 Days Holiday, plus Extra Summer Leave This is a hands on opportunity for a commercially driven, data led Ecommerce Executive to take ownership of on site trading and performance within a fast growing online retail scale up. This role centres around Shopify. You will be the go to person for maximising the platform, improving conversion, refining customer journeys and ensuring the site trades effectively every day. It suits someone who enjoys combining insight with action spotting opportunities and implementing improvements quickly. Working closely with internal teams and external web partners, the Ecommerce Executive will play a visible role in driving revenue, margin and customer satisfaction. Key Responsibilities Own day to day on site trading across homepage, PLPs and PDPs to drive strong conversion and commercial performance Lead on site merchandising, aligning product visibility with stock levels, seasonality, promotions and margin priorities Manage product uploads and NPD launches, ensuring accuracy and timely execution Drive ongoing CRO initiatives using insight from GA4, Shopify analytics and session tools Design and implement A B tests and UX improvements to reduce friction and enhance the customer journey Act as the internal Shopify specialist, optimising themes, apps, checkout functionality and payments Manage day to day site updates and coordinate with external web partners on larger technical developments Collaborate with marketing, buying, product and customer service teams to deliver aligned commercial outcomes Set and monitor KPIs across traffic, conversion, AOV and revenue performance Champion customer first thinking across all devices and touchpoints What We Are Looking For Strong background in ecommerce trading, site merchandising or optimisation within a growing online retail business Hands on Shopify capability is essential with confidence navigating platform functionality, managing content and supporting technical enhancements Data led mindset with a solid grasp of customer behaviour, UX principles and conversion optimisation Familiarity with analytics platforms, merchandising tools and session recording software Commercially astute, detail focused and confident making decisions that impact revenue and margin Comfortable working autonomously in a scale up environment with real ownership Proactive, collaborative and ready to roll sleeves up This opportunity suits an Ecommerce Executive who wants genuine ownership of site performance and the chance to make a measurable impact within a fast growing online retailer. Apply today to be considered for the role of Ecommerce Executive. BH35160
Mar 02, 2026
Full time
eCommerce Executive Online Retail Yorkshire - 3 days in the office, 2 days working from home Circa 45k Basic, 26 Days Holiday, plus Extra Summer Leave This is a hands on opportunity for a commercially driven, data led Ecommerce Executive to take ownership of on site trading and performance within a fast growing online retail scale up. This role centres around Shopify. You will be the go to person for maximising the platform, improving conversion, refining customer journeys and ensuring the site trades effectively every day. It suits someone who enjoys combining insight with action spotting opportunities and implementing improvements quickly. Working closely with internal teams and external web partners, the Ecommerce Executive will play a visible role in driving revenue, margin and customer satisfaction. Key Responsibilities Own day to day on site trading across homepage, PLPs and PDPs to drive strong conversion and commercial performance Lead on site merchandising, aligning product visibility with stock levels, seasonality, promotions and margin priorities Manage product uploads and NPD launches, ensuring accuracy and timely execution Drive ongoing CRO initiatives using insight from GA4, Shopify analytics and session tools Design and implement A B tests and UX improvements to reduce friction and enhance the customer journey Act as the internal Shopify specialist, optimising themes, apps, checkout functionality and payments Manage day to day site updates and coordinate with external web partners on larger technical developments Collaborate with marketing, buying, product and customer service teams to deliver aligned commercial outcomes Set and monitor KPIs across traffic, conversion, AOV and revenue performance Champion customer first thinking across all devices and touchpoints What We Are Looking For Strong background in ecommerce trading, site merchandising or optimisation within a growing online retail business Hands on Shopify capability is essential with confidence navigating platform functionality, managing content and supporting technical enhancements Data led mindset with a solid grasp of customer behaviour, UX principles and conversion optimisation Familiarity with analytics platforms, merchandising tools and session recording software Commercially astute, detail focused and confident making decisions that impact revenue and margin Comfortable working autonomously in a scale up environment with real ownership Proactive, collaborative and ready to roll sleeves up This opportunity suits an Ecommerce Executive who wants genuine ownership of site performance and the chance to make a measurable impact within a fast growing online retailer. Apply today to be considered for the role of Ecommerce Executive. BH35160
Join Our Client As An eCommerce Content & Production Assistant. Are you an experienced creative professional with a strong understanding of eCommerce? Do you excel in fast-paced environments where you can balance project management with the delivery of high-quality digital content? If so, we are seeking an eCommerce Content & Production Assistant to join our client's dynamic and forward-thinking team. Job Details: Permanent position Full-time role, with the option to work a condensed 4 day week (hybrid working available once fully established in the role) Based in Benton - highly accessible via public transport and offering free onsite parking Competitive salary Enjoy working in a dog-friendly office What You'll Do: In this vital role, you'll be the driving force behind our client's eCommerce initiatives. Your responsibilities will include: Shopify Execution : Manage product launches by building campaign pages, uploading imagery, and configuring product meta fields for various regional stores (UK/IE/EU). Commercial Copywriting : Craft engaging product descriptions, SEO headlines, and micro-copy that resonate with our client's brand and tone. Design & Layouts : Create stunning web-ready assets (banners, landing pages) using Adobe suite, with a keen focus on user experience and conversion. Project Management : Own project timelines, manage creative briefs, proof drafts for the Senior Creative Lead, and ensure asset feedback is delivered promptly. Creative Asset Creation: Assisting with animation production, video, and photography. Why We Need You: By stepping in, you'll help establish a centralised project management system that unifies the creative, marketing, and technical teams. Your role will alleviate tasks, allowing the Creative Lead to focus on strategic planning and high-level oversight for the company. Candidate Requirements: We're looking for someone who embodies the following: Proficiency in Shopify Admin : Not just a user, but someone who can configure and manage the back end effectively. Impeccable Writing Skills : A portfolio that showcases your eCommerce copywriting prowess. Attention to Detail : You'll be responsible for Quality Assurance, ensuring all work is 'Lead-ready' before submission. Project Management Skills : A proactive self-starter who can manage their own task list, and organise the creative projects, using tools like (url removed) or Notion. Key Focus: End-to-End Shopify Management Commercial Copywriting Project Management & Quality Assurance What's In It For You? Work on diverse projects that challenge your creativity and enhance your skills. Be part of a team that values innovation and collaboration, paving the way for your professional development. Enjoy a full-time, permanent position that allows you to thrive in your role. A fantastic range of onsite benefits Salary Sacrifice Pension with 5% employer contribution. Financial Advice Service. 25 days holiday + national holidays (increasing up to 30 days) Cycle to Work Scheme If you're excited about combining creativity with technical expertise in a vibrant eCommerce environment, we want to hear from you! This is an amazing opportunity to join a company who have a world-wide reach and strong plan for growth - This is the best time to join and become a huge part in this companies' transformation. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 02, 2026
Full time
Join Our Client As An eCommerce Content & Production Assistant. Are you an experienced creative professional with a strong understanding of eCommerce? Do you excel in fast-paced environments where you can balance project management with the delivery of high-quality digital content? If so, we are seeking an eCommerce Content & Production Assistant to join our client's dynamic and forward-thinking team. Job Details: Permanent position Full-time role, with the option to work a condensed 4 day week (hybrid working available once fully established in the role) Based in Benton - highly accessible via public transport and offering free onsite parking Competitive salary Enjoy working in a dog-friendly office What You'll Do: In this vital role, you'll be the driving force behind our client's eCommerce initiatives. Your responsibilities will include: Shopify Execution : Manage product launches by building campaign pages, uploading imagery, and configuring product meta fields for various regional stores (UK/IE/EU). Commercial Copywriting : Craft engaging product descriptions, SEO headlines, and micro-copy that resonate with our client's brand and tone. Design & Layouts : Create stunning web-ready assets (banners, landing pages) using Adobe suite, with a keen focus on user experience and conversion. Project Management : Own project timelines, manage creative briefs, proof drafts for the Senior Creative Lead, and ensure asset feedback is delivered promptly. Creative Asset Creation: Assisting with animation production, video, and photography. Why We Need You: By stepping in, you'll help establish a centralised project management system that unifies the creative, marketing, and technical teams. Your role will alleviate tasks, allowing the Creative Lead to focus on strategic planning and high-level oversight for the company. Candidate Requirements: We're looking for someone who embodies the following: Proficiency in Shopify Admin : Not just a user, but someone who can configure and manage the back end effectively. Impeccable Writing Skills : A portfolio that showcases your eCommerce copywriting prowess. Attention to Detail : You'll be responsible for Quality Assurance, ensuring all work is 'Lead-ready' before submission. Project Management Skills : A proactive self-starter who can manage their own task list, and organise the creative projects, using tools like (url removed) or Notion. Key Focus: End-to-End Shopify Management Commercial Copywriting Project Management & Quality Assurance What's In It For You? Work on diverse projects that challenge your creativity and enhance your skills. Be part of a team that values innovation and collaboration, paving the way for your professional development. Enjoy a full-time, permanent position that allows you to thrive in your role. A fantastic range of onsite benefits Salary Sacrifice Pension with 5% employer contribution. Financial Advice Service. 25 days holiday + national holidays (increasing up to 30 days) Cycle to Work Scheme If you're excited about combining creativity with technical expertise in a vibrant eCommerce environment, we want to hear from you! This is an amazing opportunity to join a company who have a world-wide reach and strong plan for growth - This is the best time to join and become a huge part in this companies' transformation. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Shopify Theme Engineer London - hybrid working Salary up to £85,000 A well established consultancy firm is looking for an experienced Shopify Theme Engineer to lead the technical evolution of a global eCommerce storefronts. This role is an architecture heavy role and you will be responsible for defining, designing, and implementing scalable systems that support some of the most high-profi click apply for full job details
Mar 02, 2026
Full time
Senior Shopify Theme Engineer London - hybrid working Salary up to £85,000 A well established consultancy firm is looking for an experienced Shopify Theme Engineer to lead the technical evolution of a global eCommerce storefronts. This role is an architecture heavy role and you will be responsible for defining, designing, and implementing scalable systems that support some of the most high-profi click apply for full job details
Senior Business Central Consultant (Hybrid) About the role Join a solutions provider that designs bespoke IP on top of Microsoft Dynamics 365 Business Central. You'll blend hands-on delivery with consulting: running discovery workshops, drawing up functional/technical specs, configuring BC, and rolling out end-user training. You'll sit within an established team, mentor mid/junior consultants, and help shape repeatable IP for clients across wholesale, supply chain, warehousing, and manufacturing. What you'll do Discovery & design: Lead stakeholder workshops; capture business processes; produce BRDs, FRDs, and solution design docs (incl. integrations and data flows). Build & configure: Hands-on BC configuration across Finance/SCM/Warehouse/Manufacturing; guide AL extensions with the dev team for bespoke IP. Training & enablement: Create role-based training plans, deliver classroom/remote sessions, and build SOPs/How-To packs. Data & go-live: Own data mapping/loads, UAT scripting, cut-over planning, and hypercare. Quality & governance: Maintain solution standards, reusable templates, and implementation playbooks. Mentoring: Coach consultants on consulting craft (workshops, documentation, client comms) and BC best practice. Client partnership: Act as trusted adviser; translate requirements into outcomes and measurable value. Nice to have ISVs & tooling: Continia (Docs/Expenses), Tasklet or InsightWorks for WMS, EDI (e.g., SPS/TrueCommerce), Power Platform (Power BI, Power Automate), Azure DevOps for AL pipelines. Integrations: Shopify/Magento, carrier/3PL, MES. Reporting: Power BI datasets, Jet/Excel add-ins. What you'll bring Minimum 5+ years implementing Business Central/NAV in wholesale/supply chain/warehousing/manufacturing environments. Proven record running workshops, writing clear specs, and delivering end-user training. Strong BC process knowledge: order-to-cash, procure-to-pay, inventory, WMS (bins/picks/put-away), production BOM/routing/MRP. Comfort splitting time 50/50 consulting & hands-on configuration; able to brief/review AL development. Excellent documentation, stakeholder management, and presentation skills. Mentoring mindset; enjoys raising the bar for the team. Certifications (nice to have): MB-800, MB-820, Azure Fundamentals. Why join Ship impactful solutions in core operations (WMS/MFG) rather than back-office only. Help shape and produce bespoke IP used across multiple clients. Supportive team with genuine mentoring/growth paths (lead consultant/solution architect).
Feb 27, 2026
Full time
Senior Business Central Consultant (Hybrid) About the role Join a solutions provider that designs bespoke IP on top of Microsoft Dynamics 365 Business Central. You'll blend hands-on delivery with consulting: running discovery workshops, drawing up functional/technical specs, configuring BC, and rolling out end-user training. You'll sit within an established team, mentor mid/junior consultants, and help shape repeatable IP for clients across wholesale, supply chain, warehousing, and manufacturing. What you'll do Discovery & design: Lead stakeholder workshops; capture business processes; produce BRDs, FRDs, and solution design docs (incl. integrations and data flows). Build & configure: Hands-on BC configuration across Finance/SCM/Warehouse/Manufacturing; guide AL extensions with the dev team for bespoke IP. Training & enablement: Create role-based training plans, deliver classroom/remote sessions, and build SOPs/How-To packs. Data & go-live: Own data mapping/loads, UAT scripting, cut-over planning, and hypercare. Quality & governance: Maintain solution standards, reusable templates, and implementation playbooks. Mentoring: Coach consultants on consulting craft (workshops, documentation, client comms) and BC best practice. Client partnership: Act as trusted adviser; translate requirements into outcomes and measurable value. Nice to have ISVs & tooling: Continia (Docs/Expenses), Tasklet or InsightWorks for WMS, EDI (e.g., SPS/TrueCommerce), Power Platform (Power BI, Power Automate), Azure DevOps for AL pipelines. Integrations: Shopify/Magento, carrier/3PL, MES. Reporting: Power BI datasets, Jet/Excel add-ins. What you'll bring Minimum 5+ years implementing Business Central/NAV in wholesale/supply chain/warehousing/manufacturing environments. Proven record running workshops, writing clear specs, and delivering end-user training. Strong BC process knowledge: order-to-cash, procure-to-pay, inventory, WMS (bins/picks/put-away), production BOM/routing/MRP. Comfort splitting time 50/50 consulting & hands-on configuration; able to brief/review AL development. Excellent documentation, stakeholder management, and presentation skills. Mentoring mindset; enjoys raising the bar for the team. Certifications (nice to have): MB-800, MB-820, Azure Fundamentals. Why join Ship impactful solutions in core operations (WMS/MFG) rather than back-office only. Help shape and produce bespoke IP used across multiple clients. Supportive team with genuine mentoring/growth paths (lead consultant/solution architect).
Help us build the future of livestock farming Monil's virtual fencing collars are already helping 900+ farmers manage livestock more efficiently, saving time, money, and stress. Now we're scaling across the UK, Norway, and the US, and we're hiring a UK Head of Sales to drive sales and build the team that takes us forward. You'll be one ofthe first dedicated employee in the UK for Monil. That means you will own and drive our ambitious growth targets. You'll work directly with our CCO to further refine the sales strategy, improve the way we work, and build a team around what actually delivers results. Our product is a cattle collar combined with a yearly software subscription. We often work with leads generated through ads, events or demos. Sales cycles range from days to several months and our current sales process often involves an offer, an intro call, a webinar or demo and tailored follow-ups. We believe that word-of-mouth, ambassadors, and upsell will be key to scaling, but introducing virtual fencing still takes convincing, structure, and hands on effort. We're looking for someone who can build trust with farmers, guide a growing sales team, and close deals that involve multiple decision-makers. Nothing is fully set up yet. You'll lead it, do it, and figure out what scales. What you'll be responsible for Drive sales through farmer and organization outreach and personalized and consistent follow ups. Build and lead a sales team in the UK, and contribute to building teams in other markets. Own results, hit ambitious sales targets, and lead the process that gets us there. Develop a sales playbook and figure out what works, what converts, and what to stop doing. Represent Monil at demo days, fairs, and key customer meetings. Own the sales stack including HubSpot, Shopify, and future tools. Use data to track progress and identify opportunities for improvement. Collaborate with marketing to ensure lead quality and align timing, messaging, and effective follow ups. Support international expansion and lead first outreach, close early deals, and help hire our first team. What we're looking for You have experience in leading high-performing sales teams, ideally with a technical product that requires a hands on sales approach (B2B or B2F (farmer . You are a strong communicator and team builder that can coach, inspire, and lead by example. You have relevant education at a bachelor or master level within sales, business, entrepreneurship, or similar fields. You like being close to customers and closing deals yourself. You either come from farming, or know how to build trust with farmers. You thrive in fast paced, high pressure environments. You take full ownership of your work and use insights to drive outstanding results. Confident using data to understand what's working and improve sales performance. Bonus: You've worked across multiple European markets and know how to adapt your playbook to local realities. Willing to travel (primarily in the UK, with some travel to Norway and the US). A valid Category B driving licence is required. What success looks like after 6-12 months We're hitting our sales targets and you've made the right adjustments to get us there. We've made key hires in the UK and they have been successfully onboarded. Our sales system is clear and structured and we can track progress efficiently. Last, but not least, you've helped shape how Monil grows, without losing what makes us trusted by farmers. What we offer A meaningful role in Monil's international growth. Freedom to shape your own work, and a supportive, skilled team. A product farmers already use and love. Competitive salary and performance based incentives. A creative, honest, and ambitious company culture. A chance to make your mark on an industry in transformation.
Feb 24, 2026
Full time
Help us build the future of livestock farming Monil's virtual fencing collars are already helping 900+ farmers manage livestock more efficiently, saving time, money, and stress. Now we're scaling across the UK, Norway, and the US, and we're hiring a UK Head of Sales to drive sales and build the team that takes us forward. You'll be one ofthe first dedicated employee in the UK for Monil. That means you will own and drive our ambitious growth targets. You'll work directly with our CCO to further refine the sales strategy, improve the way we work, and build a team around what actually delivers results. Our product is a cattle collar combined with a yearly software subscription. We often work with leads generated through ads, events or demos. Sales cycles range from days to several months and our current sales process often involves an offer, an intro call, a webinar or demo and tailored follow-ups. We believe that word-of-mouth, ambassadors, and upsell will be key to scaling, but introducing virtual fencing still takes convincing, structure, and hands on effort. We're looking for someone who can build trust with farmers, guide a growing sales team, and close deals that involve multiple decision-makers. Nothing is fully set up yet. You'll lead it, do it, and figure out what scales. What you'll be responsible for Drive sales through farmer and organization outreach and personalized and consistent follow ups. Build and lead a sales team in the UK, and contribute to building teams in other markets. Own results, hit ambitious sales targets, and lead the process that gets us there. Develop a sales playbook and figure out what works, what converts, and what to stop doing. Represent Monil at demo days, fairs, and key customer meetings. Own the sales stack including HubSpot, Shopify, and future tools. Use data to track progress and identify opportunities for improvement. Collaborate with marketing to ensure lead quality and align timing, messaging, and effective follow ups. Support international expansion and lead first outreach, close early deals, and help hire our first team. What we're looking for You have experience in leading high-performing sales teams, ideally with a technical product that requires a hands on sales approach (B2B or B2F (farmer . You are a strong communicator and team builder that can coach, inspire, and lead by example. You have relevant education at a bachelor or master level within sales, business, entrepreneurship, or similar fields. You like being close to customers and closing deals yourself. You either come from farming, or know how to build trust with farmers. You thrive in fast paced, high pressure environments. You take full ownership of your work and use insights to drive outstanding results. Confident using data to understand what's working and improve sales performance. Bonus: You've worked across multiple European markets and know how to adapt your playbook to local realities. Willing to travel (primarily in the UK, with some travel to Norway and the US). A valid Category B driving licence is required. What success looks like after 6-12 months We're hitting our sales targets and you've made the right adjustments to get us there. We've made key hires in the UK and they have been successfully onboarded. Our sales system is clear and structured and we can track progress efficiently. Last, but not least, you've helped shape how Monil grows, without losing what makes us trusted by farmers. What we offer A meaningful role in Monil's international growth. Freedom to shape your own work, and a supportive, skilled team. A product farmers already use and love. Competitive salary and performance based incentives. A creative, honest, and ambitious company culture. A chance to make your mark on an industry in transformation.
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold-on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are You're a natural relationship builder who loves turning customers into long term champions You get energy from solving problems and helping people succeed You can explain complex ideas in a simple, clear, and engaging way You care about outcomes - using data and insights to drive real impact You're adaptable, resilient, and motivated by the fast pace of growth What You'll Do As a highly motivated Customer Success Manager, you will be responsible for delivering a best in class customer experience for our search, merchandising, and personalisation solutions. This role includes responsibilities for all Customer Success activities (e.g. onboarding, adoption, advocacy, retention, etc.) and outcomes (e.g. renewals, upsell, etc.). How You Will Succeed Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience. Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed. Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews). Manage customer onboarding of new customers, training of end users, and post live support to ensure they are using Athos to the fullest extent. Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers. Represent the voice of the customer to provide input for product enhancements, marketing, and sales process. Be proactive, use initiative, and act quickly to mitigate client churn. Responsibilities 1. Build strong relationships with customers: Proactively engage with customers to understand their goals, challenges, and expectations. Regularly conduct business reviews to align on customer goals, communicate value realisation, assess customer sentiment and identify opportunities for expansion. Demonstrate initiative when it comes to managing your customer base. 2. Drive customer success and retention: Develop and implement customer sucess strategies and initiatives to ensure successful adoption and usage of our SaaS products. Monitor customer metrics and key performance indicators (KPIs) to track usage, satisfaction, and retention rates. Identify potential risks or issues that may impact customer success and take proactive measures to mitigate them. 3. Collaborate with internal teams: Provide customer feedback and insights to internal stakeholders to drive product enhancements and improvements. Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. Handle customer escalations or complaints with empathy and professionalism, working towards a swift and satisfactory resolution. Provide training, resources, and best practices to customers to maximize their usage and adoption of our SaaS products. 5. Analyse customer data and provide insights: Utilise data analytics and reporting tools to analyse customer usage patterns and behaviour. Identify upsell and cross sell opportunities based on customer needs and usage patterns. Prepare reports and presentations to showcase customer success metrics and share insights with internal and external stakeholders. 6. Competitors: Be a subject matter expert on the Athos platform and be able to explain the benefits of the Athos solution in comparison to competitors. What We're Looking For? Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated success in driving retention, renewals, and expansion. Industry knowledge will be key to your success. Prior experience in eCommerce, digital marketing, performance marketing or marketplaces is strongly preferred. Knowledge of platforms like Shopify is a distinct advantage. Exceptional ability to build strong customer and partner relationships, coupled with a passion for driving customer outcomes, revenue growth, and meeting targets. Highly motivated, results oriented top performer with a history of overachievement and a desire for continuous learning. Ability to work remotely within Australia, ideally in Sydney or Melbourne and able to attend customer visits and team meet ups as required Benefits and Company Perks Fast growing company with a proven playbook for success Work with innovative, industry leading technology Join a high performing, supportive team Company funded health insurance Remote first and flexible work environment Athos Commerce is an equal opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.
Feb 23, 2026
Full time
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold-on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are You're a natural relationship builder who loves turning customers into long term champions You get energy from solving problems and helping people succeed You can explain complex ideas in a simple, clear, and engaging way You care about outcomes - using data and insights to drive real impact You're adaptable, resilient, and motivated by the fast pace of growth What You'll Do As a highly motivated Customer Success Manager, you will be responsible for delivering a best in class customer experience for our search, merchandising, and personalisation solutions. This role includes responsibilities for all Customer Success activities (e.g. onboarding, adoption, advocacy, retention, etc.) and outcomes (e.g. renewals, upsell, etc.). How You Will Succeed Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience. Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed. Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews). Manage customer onboarding of new customers, training of end users, and post live support to ensure they are using Athos to the fullest extent. Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers. Represent the voice of the customer to provide input for product enhancements, marketing, and sales process. Be proactive, use initiative, and act quickly to mitigate client churn. Responsibilities 1. Build strong relationships with customers: Proactively engage with customers to understand their goals, challenges, and expectations. Regularly conduct business reviews to align on customer goals, communicate value realisation, assess customer sentiment and identify opportunities for expansion. Demonstrate initiative when it comes to managing your customer base. 2. Drive customer success and retention: Develop and implement customer sucess strategies and initiatives to ensure successful adoption and usage of our SaaS products. Monitor customer metrics and key performance indicators (KPIs) to track usage, satisfaction, and retention rates. Identify potential risks or issues that may impact customer success and take proactive measures to mitigate them. 3. Collaborate with internal teams: Provide customer feedback and insights to internal stakeholders to drive product enhancements and improvements. Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. Handle customer escalations or complaints with empathy and professionalism, working towards a swift and satisfactory resolution. Provide training, resources, and best practices to customers to maximize their usage and adoption of our SaaS products. 5. Analyse customer data and provide insights: Utilise data analytics and reporting tools to analyse customer usage patterns and behaviour. Identify upsell and cross sell opportunities based on customer needs and usage patterns. Prepare reports and presentations to showcase customer success metrics and share insights with internal and external stakeholders. 6. Competitors: Be a subject matter expert on the Athos platform and be able to explain the benefits of the Athos solution in comparison to competitors. What We're Looking For? Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated success in driving retention, renewals, and expansion. Industry knowledge will be key to your success. Prior experience in eCommerce, digital marketing, performance marketing or marketplaces is strongly preferred. Knowledge of platforms like Shopify is a distinct advantage. Exceptional ability to build strong customer and partner relationships, coupled with a passion for driving customer outcomes, revenue growth, and meeting targets. Highly motivated, results oriented top performer with a history of overachievement and a desire for continuous learning. Ability to work remotely within Australia, ideally in Sydney or Melbourne and able to attend customer visits and team meet ups as required Benefits and Company Perks Fast growing company with a proven playbook for success Work with innovative, industry leading technology Join a high performing, supportive team Company funded health insurance Remote first and flexible work environment Athos Commerce is an equal opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.
We are looking for a Senior Engineer with 5+ years of professional experience in TypeScript, React, and Node.js who is ready to take full technical ownership of a high-impact HealthTech platform. At Juno Bio, we are on a mission to close the gender health gap by decoding the vaginal microbiome. We believe that better data leads to better care, and we are building the first-of-its-kind infrastructure to provide people with the personalized, science-backed insights they deserve. Join us to transform an area of healthcare that has been neglected for too long. The Role As a Senior Engineer, you will report directly to the CTO and own the technical stack end-to-end. This is an "individual contributor" role with massive leverage; you aren't just executing tickets, you are architecting the platform. You will lead the migration from a legacy React SPA to Next.js, own our Shopify ecommerce store, and ensure our infrastructure is as robust as our science. As we grow, there is a natural path for this role to evolve into a Lead Engineer or Head of Engineering, with the opportunity to hire and manage a small team. Key Responsibilities Platform & Product: Drive the technical migration to Next.js and maintain our Shopify store. You'll be responsible for interpreting product requirements and building features from the database to the UI. Integrations & Migrations: Manage complex third-party vendor integrations and lead the migration of our affiliate and internal programs into the Shopify ecosystem. Infrastructure & Security: Maintain our GCP/Firebase environment. You will own CI/CD pipelines, DevOps, and ensure our systems meet rigorous Infosec and data security standards. Technical Support: Collaborate with the customer support team to resolve technical issues and write the "playbooks" that automate and streamline support for the future. Qualifications 5+ Years of Experience: Proven track record in full-stack development, ideally within a startup or fast-paced environment. The Modern Web Stack: Expert-level proficiency in TypeScript, JavaScript, React, Next.js, and Node.js. Cloud Infrastructure: Hands-on experience with Google Cloud Platform (GCP) and Firebase. Security First: A deep-seated commitment to infosec hygiene and best practices for data security and secrets management. Full-Cycle Ownership: Ability to identify problems, architect solutions, and ship high-quality code independently. Communication: Exceptional written communication for documentation and cross-team collaboration. Nice to Haves Familiarity with compliance in regulated environments (HIPAA, CLIA, GDPR). Experience with Shopify development or telehealth system integrations. Hands-on experience with CI/CD pipelines (GitHub Actions, etc.) and error telemetry (Sentry). An eye for design and a focus on UX/UI best practices. Previous experience in a fully remote team or working with external freelancers. Benefits Meaningful Ownership: You are the primary engineer at a mission-driven startup; your code directly impacts women's health outcomes daily. Remote-First & Flexible: Work from anywhere in the UK. With full-time or 4-day-week options available. Equity Package: A meaningful stake in the company's future as an early-stage team member. Growth Path: Clear trajectory to lead the engineering team as we scale.
Feb 12, 2026
Full time
We are looking for a Senior Engineer with 5+ years of professional experience in TypeScript, React, and Node.js who is ready to take full technical ownership of a high-impact HealthTech platform. At Juno Bio, we are on a mission to close the gender health gap by decoding the vaginal microbiome. We believe that better data leads to better care, and we are building the first-of-its-kind infrastructure to provide people with the personalized, science-backed insights they deserve. Join us to transform an area of healthcare that has been neglected for too long. The Role As a Senior Engineer, you will report directly to the CTO and own the technical stack end-to-end. This is an "individual contributor" role with massive leverage; you aren't just executing tickets, you are architecting the platform. You will lead the migration from a legacy React SPA to Next.js, own our Shopify ecommerce store, and ensure our infrastructure is as robust as our science. As we grow, there is a natural path for this role to evolve into a Lead Engineer or Head of Engineering, with the opportunity to hire and manage a small team. Key Responsibilities Platform & Product: Drive the technical migration to Next.js and maintain our Shopify store. You'll be responsible for interpreting product requirements and building features from the database to the UI. Integrations & Migrations: Manage complex third-party vendor integrations and lead the migration of our affiliate and internal programs into the Shopify ecosystem. Infrastructure & Security: Maintain our GCP/Firebase environment. You will own CI/CD pipelines, DevOps, and ensure our systems meet rigorous Infosec and data security standards. Technical Support: Collaborate with the customer support team to resolve technical issues and write the "playbooks" that automate and streamline support for the future. Qualifications 5+ Years of Experience: Proven track record in full-stack development, ideally within a startup or fast-paced environment. The Modern Web Stack: Expert-level proficiency in TypeScript, JavaScript, React, Next.js, and Node.js. Cloud Infrastructure: Hands-on experience with Google Cloud Platform (GCP) and Firebase. Security First: A deep-seated commitment to infosec hygiene and best practices for data security and secrets management. Full-Cycle Ownership: Ability to identify problems, architect solutions, and ship high-quality code independently. Communication: Exceptional written communication for documentation and cross-team collaboration. Nice to Haves Familiarity with compliance in regulated environments (HIPAA, CLIA, GDPR). Experience with Shopify development or telehealth system integrations. Hands-on experience with CI/CD pipelines (GitHub Actions, etc.) and error telemetry (Sentry). An eye for design and a focus on UX/UI best practices. Previous experience in a fully remote team or working with external freelancers. Benefits Meaningful Ownership: You are the primary engineer at a mission-driven startup; your code directly impacts women's health outcomes daily. Remote-First & Flexible: Work from anywhere in the UK. With full-time or 4-day-week options available. Equity Package: A meaningful stake in the company's future as an early-stage team member. Growth Path: Clear trajectory to lead the engineering team as we scale.
Ecommerce Trading Manager Online Retail Yorkshire/ Hybrid Salary circa 50k Basic + 26 Days Holiday PLUS extra days holiday throughout summer ! This role is ideal for a commercially minded, data-led Ecommerce Trading Manager who thrives on improving on-site performance and customer experience. The position offers hands-on ownership of website trading, conversion optimisation and merchandising within a fast-growing scale-up online retailer , working closely with internal teams and external partners in a highly collaborative environment. Key Responsibilities The Ecommerce Trading Manager will own day-to-day on-site trading across homepage, PLPs and PDPs, ensuring strong conversion, usability and commercial performance Lead on-site merchandising, aligning product visibility with availability, seasonality, promotions and margin priorities Manage product uploads and NPD execution, ensuring all launches and promotional changes hit site accurately and on time Drive ongoing CRO activity, using insight from GA4, Shopify analytics and session tools to identify and prioritise opportunities Design and deliver A/B testing and UX improvements to reduce friction and improve customer journeys Act as the internal Shopify expert, maximising platform functionality across themes, apps, checkout and payments Own day-to-day site changes, partnering with an external web team on larger technical initiatives Work cross-functionally with marketing, product, buying and customer service to deliver shared commercial goals Set and monitor clear KPIs for site performance, championing the customer experience across all devices What We Are Looking For Proven experience in ecommerce trading, site merchandising or optimisation roles, ideally within a 10m- 30m+ online retail business Strong hands-on Shopify experience (Shopify Plus preferred), essential for success as an Ecommerce Trading Manager Data-driven mindset with a strong understanding of customer behaviour, UX and conversion principles Experience using ecommerce and optimisation tools such as merchandising platforms, analytics and session-recording software Commercially astute, detail-focused and confident making decisions that impact revenue and margin Comfortable operating autonomously, setting standards and defining best practice as a senior Ecommerce Trading Manager Collaborative, proactive and happy to roll sleeves up in a fast-moving environment This opportunity suits an Ecommerce Trading Manager who wants genuine ownership of on-site performance and the chance to make a visible impact on conversion, revenue and customer satisfaction within a scale-up business. Apply today to be considered for the position of Ecommerce Trading Manager BH35160
Feb 10, 2026
Full time
Ecommerce Trading Manager Online Retail Yorkshire/ Hybrid Salary circa 50k Basic + 26 Days Holiday PLUS extra days holiday throughout summer ! This role is ideal for a commercially minded, data-led Ecommerce Trading Manager who thrives on improving on-site performance and customer experience. The position offers hands-on ownership of website trading, conversion optimisation and merchandising within a fast-growing scale-up online retailer , working closely with internal teams and external partners in a highly collaborative environment. Key Responsibilities The Ecommerce Trading Manager will own day-to-day on-site trading across homepage, PLPs and PDPs, ensuring strong conversion, usability and commercial performance Lead on-site merchandising, aligning product visibility with availability, seasonality, promotions and margin priorities Manage product uploads and NPD execution, ensuring all launches and promotional changes hit site accurately and on time Drive ongoing CRO activity, using insight from GA4, Shopify analytics and session tools to identify and prioritise opportunities Design and deliver A/B testing and UX improvements to reduce friction and improve customer journeys Act as the internal Shopify expert, maximising platform functionality across themes, apps, checkout and payments Own day-to-day site changes, partnering with an external web team on larger technical initiatives Work cross-functionally with marketing, product, buying and customer service to deliver shared commercial goals Set and monitor clear KPIs for site performance, championing the customer experience across all devices What We Are Looking For Proven experience in ecommerce trading, site merchandising or optimisation roles, ideally within a 10m- 30m+ online retail business Strong hands-on Shopify experience (Shopify Plus preferred), essential for success as an Ecommerce Trading Manager Data-driven mindset with a strong understanding of customer behaviour, UX and conversion principles Experience using ecommerce and optimisation tools such as merchandising platforms, analytics and session-recording software Commercially astute, detail-focused and confident making decisions that impact revenue and margin Comfortable operating autonomously, setting standards and defining best practice as a senior Ecommerce Trading Manager Collaborative, proactive and happy to roll sleeves up in a fast-moving environment This opportunity suits an Ecommerce Trading Manager who wants genuine ownership of on-site performance and the chance to make a visible impact on conversion, revenue and customer satisfaction within a scale-up business. Apply today to be considered for the position of Ecommerce Trading Manager BH35160