Royal College of Obstetricians and Gynaecologists
Southwark, London
We have an exciting opportunity for a Head of People to join the College and shape a new role in the People team. This is a hands-on post, providing operational and strategic partnering across the College and taking a leadership role in the People team. You will be our expert on business partnering and employee relations, champion delivery of our equality, diversity and inclusion (EDI) plans and foster a supportive culture across the organisation. The Head of People will collaborate with the People team and leaders across the organisation to deliver our people enabling plan by leading on projects, overseeing our operations and developing our policies and procedures. Key responsibilities: Lead people partnering and employee relations Champion EDI and wellbeing Design and deliver organisational development and culture Coach and support effective, high-performing teams Use data analytics to identify trends, provide insights, recommend improvements Support delivery of our people operations work Deputise for Director of People when required This role is ideal for a talented people professional who is ready to develop their already significant experience by leading a small team while delivering operationally, implementing our ambitious people plans and making a meaningful impact in a values-led, mission focused organisation. For the full list of key responsibilities, please see the recruitment pack. About you We would love to hear from you if you are ready to contribute to our mission to improve the health of women and girls worldwide. You will have experience working in a business partnering model, understanding of great HR operations and have a passion for EDI, along with skills and capabilities in the following: Requirements: Credible, inclusive HR business partner to leaders at all levels Effective, authentic people manager Managing complex employee relations matters Deep understanding of employment law Supporting with organisational design, development and change management Shaping and implementing people policies Strong skills in data analytics, project management and policy and report writing CIPD level 5 qualification or equivalent expertise Our culture and benefits You will be based at our London Bridge offices. We offer hybrid working arrangements and this role will require regular office attendance at least one day a week to ensure visibility and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including: 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% employer pension contribution Life assurance and income protection schemes Employee assistance programme -24/7 confidential advice line and counselling Interest-free season ticket loan Free lunch in our offices in Union Street, London Daily 'wellness hour' to support staff to take breaks and focus on wellness Tailored learning and development Enhanced wellbeing and family support Employee-led diversity networks Volunteering days Lifestyle discounts For a full list of the benefits we offer, please visit our careers site . How to apply: Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full job pack. To arrange an informal confidential call to discuss this opportunity, please contact . Applications close at 10.00 am on Monday 9 March 2026. We will be interviewing candidates at the RCOG in Union Street, SE1 on Monday 16 March 2026. We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. If you have any additional questions about the role or how to apply, please contact the People team on or . We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that strong candidates may bring different career paths and experiences. If you are excited by the role and believe you can make a meaningful contribution, we encourage you to apply. We are proud to be a Disability Confident Employer under the UK Government's Disability Confident Scheme . We take positive action in employing disabled people, please let us know if you wish to declare that you have a disability. If you require any adjustments to apply for this role please contact us via . We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. About us RCOG is a professional membership association dedicated to improving women's health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women's health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally. Our values of high standards, innovation, openness, inclusiveness and trust are at the centre of all we do.
Mar 03, 2026
Full time
We have an exciting opportunity for a Head of People to join the College and shape a new role in the People team. This is a hands-on post, providing operational and strategic partnering across the College and taking a leadership role in the People team. You will be our expert on business partnering and employee relations, champion delivery of our equality, diversity and inclusion (EDI) plans and foster a supportive culture across the organisation. The Head of People will collaborate with the People team and leaders across the organisation to deliver our people enabling plan by leading on projects, overseeing our operations and developing our policies and procedures. Key responsibilities: Lead people partnering and employee relations Champion EDI and wellbeing Design and deliver organisational development and culture Coach and support effective, high-performing teams Use data analytics to identify trends, provide insights, recommend improvements Support delivery of our people operations work Deputise for Director of People when required This role is ideal for a talented people professional who is ready to develop their already significant experience by leading a small team while delivering operationally, implementing our ambitious people plans and making a meaningful impact in a values-led, mission focused organisation. For the full list of key responsibilities, please see the recruitment pack. About you We would love to hear from you if you are ready to contribute to our mission to improve the health of women and girls worldwide. You will have experience working in a business partnering model, understanding of great HR operations and have a passion for EDI, along with skills and capabilities in the following: Requirements: Credible, inclusive HR business partner to leaders at all levels Effective, authentic people manager Managing complex employee relations matters Deep understanding of employment law Supporting with organisational design, development and change management Shaping and implementing people policies Strong skills in data analytics, project management and policy and report writing CIPD level 5 qualification or equivalent expertise Our culture and benefits You will be based at our London Bridge offices. We offer hybrid working arrangements and this role will require regular office attendance at least one day a week to ensure visibility and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including: 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% employer pension contribution Life assurance and income protection schemes Employee assistance programme -24/7 confidential advice line and counselling Interest-free season ticket loan Free lunch in our offices in Union Street, London Daily 'wellness hour' to support staff to take breaks and focus on wellness Tailored learning and development Enhanced wellbeing and family support Employee-led diversity networks Volunteering days Lifestyle discounts For a full list of the benefits we offer, please visit our careers site . How to apply: Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full job pack. To arrange an informal confidential call to discuss this opportunity, please contact . Applications close at 10.00 am on Monday 9 March 2026. We will be interviewing candidates at the RCOG in Union Street, SE1 on Monday 16 March 2026. We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. If you have any additional questions about the role or how to apply, please contact the People team on or . We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that strong candidates may bring different career paths and experiences. If you are excited by the role and believe you can make a meaningful contribution, we encourage you to apply. We are proud to be a Disability Confident Employer under the UK Government's Disability Confident Scheme . We take positive action in employing disabled people, please let us know if you wish to declare that you have a disability. If you require any adjustments to apply for this role please contact us via . We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. About us RCOG is a professional membership association dedicated to improving women's health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women's health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally. Our values of high standards, innovation, openness, inclusiveness and trust are at the centre of all we do.
Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Mar 03, 2026
Full time
Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan. About the role This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan. Role specifics As Head of Services, you'll share responsibility for leading Shelter Scotland's Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You'll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You'll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director. About Shelter Scotland Shelter Scotland is Scotland's national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland's housing and homelessness sector by offering a broad range of training courses. Home is a human right. It's our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 03, 2026
Full time
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan. About the role This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan. Role specifics As Head of Services, you'll share responsibility for leading Shelter Scotland's Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You'll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You'll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director. About Shelter Scotland Shelter Scotland is Scotland's national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland's housing and homelessness sector by offering a broad range of training courses. Home is a human right. It's our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
About the Firm: Our client is a leading Legal Top 200 Firm with over 150 years of history, consistently recognised for excellence and previously awarded Regional Law Firm of the Year. Highly rated by employees on Review Solicitors and Glassdoor, the firm combines expert legal advice with a people-centric approach. Committed to strong client relationships, ESG initiatives, and making a positive impact on the wider community, it is a dynamic and supportive place to build your career. The Residential Property Manager Role: The client is seeking an experienced Residential Conveyancing Manager to lead and develop their Residential Property team. This role offers the opportunity to manage a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, while driving excellence in client service, compliance, and operational efficiency. The successful candidate will provide technical guidance on conveyancing procedures, SDLT, Land Registry, and lender requirements, supervise team members, and support the Head of Department in delivering outstanding service and financial performance. This is an ideal role for a proactive, commercially minded conveyancing professional with strong leadership skills and a passion for team development. Responsibilities of the Residential Property Manager: Manage and supervise the residential conveyancing team, ensuring high standards of service delivery and compliance. Oversee a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, applying strong technical knowledge of conveyancing procedures, SDLT, Land Registry, and lender requirements. Provide technical guidance and support to team members on complex matters. Ensure compliance with regulatory requirements and internal policies. Monitor team performance, set objectives, and support professional development. Build and maintain strong relationships with clients, agents, lenders, and other stakeholders. Identify opportunities to improve processes, enhance client experience, and drive operational efficiency. Support the Head of Department in achieving financial targets and maintaining high standards of diligence and service. Benefits for the Residential Property Manager: Private medical insurance Life assurance Health insurance Group personal pension with professional advice Employee Assistance Programme Health and well-being days Enhanced family leave Hybrid or remote working opportunities Discounted dental insurance and gym membership PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Mar 03, 2026
Full time
About the Firm: Our client is a leading Legal Top 200 Firm with over 150 years of history, consistently recognised for excellence and previously awarded Regional Law Firm of the Year. Highly rated by employees on Review Solicitors and Glassdoor, the firm combines expert legal advice with a people-centric approach. Committed to strong client relationships, ESG initiatives, and making a positive impact on the wider community, it is a dynamic and supportive place to build your career. The Residential Property Manager Role: The client is seeking an experienced Residential Conveyancing Manager to lead and develop their Residential Property team. This role offers the opportunity to manage a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, while driving excellence in client service, compliance, and operational efficiency. The successful candidate will provide technical guidance on conveyancing procedures, SDLT, Land Registry, and lender requirements, supervise team members, and support the Head of Department in delivering outstanding service and financial performance. This is an ideal role for a proactive, commercially minded conveyancing professional with strong leadership skills and a passion for team development. Responsibilities of the Residential Property Manager: Manage and supervise the residential conveyancing team, ensuring high standards of service delivery and compliance. Oversee a varied caseload of residential property transactions, including freehold, leasehold, new builds, and shared ownership, applying strong technical knowledge of conveyancing procedures, SDLT, Land Registry, and lender requirements. Provide technical guidance and support to team members on complex matters. Ensure compliance with regulatory requirements and internal policies. Monitor team performance, set objectives, and support professional development. Build and maintain strong relationships with clients, agents, lenders, and other stakeholders. Identify opportunities to improve processes, enhance client experience, and drive operational efficiency. Support the Head of Department in achieving financial targets and maintaining high standards of diligence and service. Benefits for the Residential Property Manager: Private medical insurance Life assurance Health insurance Group personal pension with professional advice Employee Assistance Programme Health and well-being days Enhanced family leave Hybrid or remote working opportunities Discounted dental insurance and gym membership PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle. Responsibilities: 1. Project Leadership & SME Ownership Business Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live. Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity. System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS. Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades. 2. Process Engineering & Technology Integration Technical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle. Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors. Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards. Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & Culture Communication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes. Requirements Experience Treasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment. Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews. UAT : Vast experience building complex testing scripts and managing test execution phases. Skills & Competencies Analytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands . Leadership & Coaching: Capable of developing the professional competence of others during periods of transition. Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones. Key Performance Indicators (KPIs) Project Delivery: Successful, on-time delivery of system upgrades with no business disruption. Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates. Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
Mar 03, 2026
Full time
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
JOB DESCRIPTION Job Title Head of Care Job Holder Location Blackburn/Manchester Reports to Regional Director/Managing Director Overall Purpose of the Role As Head of Care, you will lead the childcare team. You will have extensive experience in handling public and private law children matters, an in-depth knowledge of child protection issues, and a passion for advocating on behalf of children and families. As Head of Department, you will provide strategic leadership, manage a team of solicitors and support staff, and handle complex and high profile cases. Immediate superiors Regional Director/Managing Director Immediate subordinates Childcare Team Principal accountabilities Leadership & Management: • Provide overall leadership, direction, and management to the Childcare Department. • Draft, maintain and update department business plan and be involved in budget setting for the department in consultation with the Regional Director/Managing Director. • Oversee good financial performance in accordance with targets and to proactively manage all aspects of financial performance across the team. • Develop and implement strategies to grow the department and ensure high standards of service delivery. • Oversee the training, development, and performance management of solicitors and support staff. • Foster a collaborative and inclusive team culture, promoting professional growth and excellence. • Ensure that the department remains compliant with relevant laws, regulations, and internal policies. Case Management: • Manage a caseload of complex and high-profile childcare matters, including care proceedings, adoption, child protection, and private children law cases. • Represent clients in court and attend case conferences, hearings, and negotiations. • Provide expert legal advice on all aspects of childcare law, ensuring that clients are well informed and supported throughout the process. • Prepare and review legal documents, including care plans, court bundles, and witness statements. Client Relationships & Business Development: • Build and maintain strong relationships with clients, including local authorities, guardians, parents, and children. • Actively participate in business development activities to grow the department's client base, including networking, attending events, and contributing to marketing strategies. • Liaise with external professionals such as barristers, experts, social workers, and other relevant professionals. • Ensure exceptional client service standards, responding to queries in a timely and professional manner. Compliance & Risk Management: • Ensure compliance with the Solicitors Regulation Authority (SRA) standards, data protection laws, and other relevant legal and regulatory frameworks. • Monitor the department's risk management processes, including case risk assessments, conflicts of interest, and safeguarding. • Ensure accurate and efficient billing and financial management within the department. Strategic Contribution: • Work closely with senior management to develop long-term strategic goals for the department and contribute to the firm's overall business strategy. • Stay updated on legislative changes, case law developments, and emerging trends in childcare law, and provide regular training and updates to the team. Job challenges The need to be • Be self-motivated • Be able to work to targets and deadlines • Having the ability to work with others- internal and external • Able to operate under own initiative Required Skills and Qualifications • Qualified Solicitor with a minimum of 10 years post-qualification experience (PQE) in childcare law. • Experience in managing a team or leading a department. • Proven track record of handling complex and high-value childcare cases. • Knowledge of both public and private children law, including adoption, guardianship, and child protection. • Advocacy experience and familiarity with court procedures in family law. • Membership in the Law Society's Children Law Accreditation Scheme (desirable). • Excellent interpersonal, communication, and negotiation skills. • Strong leadership and management skills with the ability to inspire and develop a team. • Exceptional client care skills with a compassionate and empathetic approach to sensitive cases. • High level of attention to detail and ability to work under pressure in a fast-paced environment. • Strategic thinker with strong problem-solving skills. • Commitment to continuous professional development and staying informed on childcare law issues. Ability to work collaboratively with colleagues, clients, and external stakeholders, showing empathy and professionalism at all times. Company Information: A law firm with offices in Blackburn, Birmingham, Derby, Leicester, Nottingham, London, Manchester, Cambridge, Bedford proudly providing award winning legal services to clients nationwide. As a highly skilled team of solicitors, we specialise in different fields of law, including immigration, family law, criminal defence, mental health. Exemplary customer service coupled with legal expertise is at the core of everything that we do. Our aim is to provide an efficient and prompt service for clients through recruitment of employees who are both approachable and respectful of their client's needs. A strong network of support staff departments, Human Resources, Finance and an in-house Marketing team, work closely with our fee-earning teams to ensure the business is able to develop and grow. We encourage all our staff to further their personal training and development. Package • Salary £70K plus per annum (depending on experience and qualifications) • 26 days annual leave + Birthday Holiday + Bank Holidays • Company Pension • Medicash Heath Plan • Flexible Working hours/ Working from home available • Rewarded for efforts with a healthy bonus. • Encouragement of internal progression • Encourage internal and external training.
Mar 03, 2026
Full time
JOB DESCRIPTION Job Title Head of Care Job Holder Location Blackburn/Manchester Reports to Regional Director/Managing Director Overall Purpose of the Role As Head of Care, you will lead the childcare team. You will have extensive experience in handling public and private law children matters, an in-depth knowledge of child protection issues, and a passion for advocating on behalf of children and families. As Head of Department, you will provide strategic leadership, manage a team of solicitors and support staff, and handle complex and high profile cases. Immediate superiors Regional Director/Managing Director Immediate subordinates Childcare Team Principal accountabilities Leadership & Management: • Provide overall leadership, direction, and management to the Childcare Department. • Draft, maintain and update department business plan and be involved in budget setting for the department in consultation with the Regional Director/Managing Director. • Oversee good financial performance in accordance with targets and to proactively manage all aspects of financial performance across the team. • Develop and implement strategies to grow the department and ensure high standards of service delivery. • Oversee the training, development, and performance management of solicitors and support staff. • Foster a collaborative and inclusive team culture, promoting professional growth and excellence. • Ensure that the department remains compliant with relevant laws, regulations, and internal policies. Case Management: • Manage a caseload of complex and high-profile childcare matters, including care proceedings, adoption, child protection, and private children law cases. • Represent clients in court and attend case conferences, hearings, and negotiations. • Provide expert legal advice on all aspects of childcare law, ensuring that clients are well informed and supported throughout the process. • Prepare and review legal documents, including care plans, court bundles, and witness statements. Client Relationships & Business Development: • Build and maintain strong relationships with clients, including local authorities, guardians, parents, and children. • Actively participate in business development activities to grow the department's client base, including networking, attending events, and contributing to marketing strategies. • Liaise with external professionals such as barristers, experts, social workers, and other relevant professionals. • Ensure exceptional client service standards, responding to queries in a timely and professional manner. Compliance & Risk Management: • Ensure compliance with the Solicitors Regulation Authority (SRA) standards, data protection laws, and other relevant legal and regulatory frameworks. • Monitor the department's risk management processes, including case risk assessments, conflicts of interest, and safeguarding. • Ensure accurate and efficient billing and financial management within the department. Strategic Contribution: • Work closely with senior management to develop long-term strategic goals for the department and contribute to the firm's overall business strategy. • Stay updated on legislative changes, case law developments, and emerging trends in childcare law, and provide regular training and updates to the team. Job challenges The need to be • Be self-motivated • Be able to work to targets and deadlines • Having the ability to work with others- internal and external • Able to operate under own initiative Required Skills and Qualifications • Qualified Solicitor with a minimum of 10 years post-qualification experience (PQE) in childcare law. • Experience in managing a team or leading a department. • Proven track record of handling complex and high-value childcare cases. • Knowledge of both public and private children law, including adoption, guardianship, and child protection. • Advocacy experience and familiarity with court procedures in family law. • Membership in the Law Society's Children Law Accreditation Scheme (desirable). • Excellent interpersonal, communication, and negotiation skills. • Strong leadership and management skills with the ability to inspire and develop a team. • Exceptional client care skills with a compassionate and empathetic approach to sensitive cases. • High level of attention to detail and ability to work under pressure in a fast-paced environment. • Strategic thinker with strong problem-solving skills. • Commitment to continuous professional development and staying informed on childcare law issues. Ability to work collaboratively with colleagues, clients, and external stakeholders, showing empathy and professionalism at all times. Company Information: A law firm with offices in Blackburn, Birmingham, Derby, Leicester, Nottingham, London, Manchester, Cambridge, Bedford proudly providing award winning legal services to clients nationwide. As a highly skilled team of solicitors, we specialise in different fields of law, including immigration, family law, criminal defence, mental health. Exemplary customer service coupled with legal expertise is at the core of everything that we do. Our aim is to provide an efficient and prompt service for clients through recruitment of employees who are both approachable and respectful of their client's needs. A strong network of support staff departments, Human Resources, Finance and an in-house Marketing team, work closely with our fee-earning teams to ensure the business is able to develop and grow. We encourage all our staff to further their personal training and development. Package • Salary £70K plus per annum (depending on experience and qualifications) • 26 days annual leave + Birthday Holiday + Bank Holidays • Company Pension • Medicash Heath Plan • Flexible Working hours/ Working from home available • Rewarded for efforts with a healthy bonus. • Encouragement of internal progression • Encourage internal and external training.
Director, Risk & Regulatory Advisory Financial Services Forensic and Litigation Consulting FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Financial Services team at FTI Consulting supports financial institutions, regulators, governments and enforcement agencies across the full spectrum of financial regulation. Our service offerings include regulatory and business change programmes; governance and conduct matters; risk and regulatory advice; risk management frameworks; disputes and investigations; and remediation programmes. We work alongside our multi disciplinary colleagues who are located in every major financial centre around the globe, enabling us to tackle any challenge our clients face. Our experts are industry and technology experts, former policy makers, regulators and economists, and forensic and communications specialists. As a Director in the Financial Services team, you will be a client facing professional, involved in projects and business development activities from the outset. What You'll Do Project delivery: You will work as a core member of the delivery team for client projects, this includes the ability to work independently and to lead a team. Each project will be different, typically involving understanding and analysing issues, project management, stakeholder engagement, document reviews, client interviews, process walk throughs, developing solutions and drafting reports. Sales: Lead and support in business development activities, such as attending client sales meetings (often as part of a bid team), drafting proposals for potential engagements and drafting presentations for introductory pitch meetings. Additionally, we would expect Directors to utilise and develop their own network of industry contacts to generate sales opportunities. Team building: Act as a leader in the team and support consultants and senior consultants in their career development. Additionally, you will be encouraged to build internal and external relationships, contributing to an open, collaborative working environment and to the identification and delivery of cross service line engagements. Thought Leadership: Directors play a crucial role in building the brand of FTI Consulting and the Financial Services team by developing and contributing to interesting and thought provoking collateral, and by designing, organising and participating in industry events. You may also be required to travel as part of project delivery. We are committed to developing our professionals to have outstanding consultancy skills and a strong technical understanding of regulatory matters. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on the job learning, self guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Strong written and verbal communications skills. Ability to work with high levels of autonomy and as part of a large team. Ability to manage multiple stakeholders, including senior management / managing body. Ability to manage projects and deliver in a timely manner, across multiple tasks and projects whilst maintaining high quality standards. The Director should have experience in and the ability to demonstrate a strong understanding and working knowledge of the following areas: Ability to interpret and advise stakeholders (including non UK based clients) on the UK regulatory perimeter in the financial services sector, in particular, the UK Financial Conduct Authority, FSMA and the financial crime regulation including POCA and MLR. Comprehensive understanding of the requirements under the FCA Handbook (in particular, COBS, SYSC and PROD), consumer duty, Senior Managers & Certification Regime, MiFID II / MiFIR (as adopted in the UK) and market abuse legislation. Practical and pragmatic approach and understanding of the role of risk and compliance functions in financial institutions. Proven practical experience with the design, development, implementation, embedding and maintenance of risk management and compliance frameworks. The includes remediation programmes, compliance policies, procedures, governance structures, gap analysis, training materials, on going monitoring plans, assurance work and management information requirements. Experience with or strong understanding of FCA authorisation applications, FSMA section 165 requests and section 166 skilled person reviews. Experience in interpreting and advising on regulatory developments, change and in response to new business / business change. Experience with large scale and complex projects. Degree level or equivalent experience. Several years of experience working in the financial services sector and advising on UK financial services regulation, either within a regulated institution, regulatory body, consultancy or legal profession. Preferred Qualifications Strong broad awareness of compliance requirements globally; experience/exposure to EU and US regulation is desirable but not essential (e.g. ESMA, SEC, CFTC etc.). Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Op Level 4 - Sr Director
Mar 03, 2026
Full time
Director, Risk & Regulatory Advisory Financial Services Forensic and Litigation Consulting FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Financial Services team at FTI Consulting supports financial institutions, regulators, governments and enforcement agencies across the full spectrum of financial regulation. Our service offerings include regulatory and business change programmes; governance and conduct matters; risk and regulatory advice; risk management frameworks; disputes and investigations; and remediation programmes. We work alongside our multi disciplinary colleagues who are located in every major financial centre around the globe, enabling us to tackle any challenge our clients face. Our experts are industry and technology experts, former policy makers, regulators and economists, and forensic and communications specialists. As a Director in the Financial Services team, you will be a client facing professional, involved in projects and business development activities from the outset. What You'll Do Project delivery: You will work as a core member of the delivery team for client projects, this includes the ability to work independently and to lead a team. Each project will be different, typically involving understanding and analysing issues, project management, stakeholder engagement, document reviews, client interviews, process walk throughs, developing solutions and drafting reports. Sales: Lead and support in business development activities, such as attending client sales meetings (often as part of a bid team), drafting proposals for potential engagements and drafting presentations for introductory pitch meetings. Additionally, we would expect Directors to utilise and develop their own network of industry contacts to generate sales opportunities. Team building: Act as a leader in the team and support consultants and senior consultants in their career development. Additionally, you will be encouraged to build internal and external relationships, contributing to an open, collaborative working environment and to the identification and delivery of cross service line engagements. Thought Leadership: Directors play a crucial role in building the brand of FTI Consulting and the Financial Services team by developing and contributing to interesting and thought provoking collateral, and by designing, organising and participating in industry events. You may also be required to travel as part of project delivery. We are committed to developing our professionals to have outstanding consultancy skills and a strong technical understanding of regulatory matters. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on the job learning, self guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Strong written and verbal communications skills. Ability to work with high levels of autonomy and as part of a large team. Ability to manage multiple stakeholders, including senior management / managing body. Ability to manage projects and deliver in a timely manner, across multiple tasks and projects whilst maintaining high quality standards. The Director should have experience in and the ability to demonstrate a strong understanding and working knowledge of the following areas: Ability to interpret and advise stakeholders (including non UK based clients) on the UK regulatory perimeter in the financial services sector, in particular, the UK Financial Conduct Authority, FSMA and the financial crime regulation including POCA and MLR. Comprehensive understanding of the requirements under the FCA Handbook (in particular, COBS, SYSC and PROD), consumer duty, Senior Managers & Certification Regime, MiFID II / MiFIR (as adopted in the UK) and market abuse legislation. Practical and pragmatic approach and understanding of the role of risk and compliance functions in financial institutions. Proven practical experience with the design, development, implementation, embedding and maintenance of risk management and compliance frameworks. The includes remediation programmes, compliance policies, procedures, governance structures, gap analysis, training materials, on going monitoring plans, assurance work and management information requirements. Experience with or strong understanding of FCA authorisation applications, FSMA section 165 requests and section 166 skilled person reviews. Experience in interpreting and advising on regulatory developments, change and in response to new business / business change. Experience with large scale and complex projects. Degree level or equivalent experience. Several years of experience working in the financial services sector and advising on UK financial services regulation, either within a regulated institution, regulatory body, consultancy or legal profession. Preferred Qualifications Strong broad awareness of compliance requirements globally; experience/exposure to EU and US regulation is desirable but not essential (e.g. ESMA, SEC, CFTC etc.). Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Op Level 4 - Sr Director
Capture Manager Location: There will be a requirement to be in our Farnborough office but we are flexible with where someone is based. Job Overview Leidos requires a Capture Manager to join our Business Growth team. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an active, fast paced environment to challenging deadlines. You must be self motivated and able to work to tough deadlines, managing competing stakeholder demands. You will be aligned with the UK Capture Operations team, report to the UK Head of Capture, with a focus to leading Capture opportunities to MoD and Homeland Security. Responsibilities Define the customer engagement management strategy and engage senior company executives in contact activity as required. Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes. Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture. Assemble a high performing Capture team that brings relevant expertise and capabilities: Deliver clear and inspired leadership and actively drive them to achieve bid milestones within budget and schedule. Deliver clear and inspired leadership to assure execution of winning capture strategy. Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the program. Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements. Lead internal stakeholder management and keep the senior leadership teams informed and engaged, including timely escalation of issues needing resolution. Lead post-submission activities and support the program team as required, ensuring smooth hand over to the operational delivery. Qualifications As a Capture Manager / Pursuit Lead winning complex services opportunities of greater than £20m, ideally to UK MoD. Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners. Required Skills Exceptional leadership, relationship management, and communication skills. Proven effective in working across organisational boundaries. Ability to work at the strategic and big picture level. Strong presentation and negotiating skills. Sound commercial acumen and ability to build a compelling business case. Ability to manage to a challenging deadline, including motivation and leadership to team members. Clearance Requirements UK Security Clearance is required for this role. Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Mar 02, 2026
Full time
Capture Manager Location: There will be a requirement to be in our Farnborough office but we are flexible with where someone is based. Job Overview Leidos requires a Capture Manager to join our Business Growth team. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an active, fast paced environment to challenging deadlines. You must be self motivated and able to work to tough deadlines, managing competing stakeholder demands. You will be aligned with the UK Capture Operations team, report to the UK Head of Capture, with a focus to leading Capture opportunities to MoD and Homeland Security. Responsibilities Define the customer engagement management strategy and engage senior company executives in contact activity as required. Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes. Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture. Assemble a high performing Capture team that brings relevant expertise and capabilities: Deliver clear and inspired leadership and actively drive them to achieve bid milestones within budget and schedule. Deliver clear and inspired leadership to assure execution of winning capture strategy. Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the program. Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements. Lead internal stakeholder management and keep the senior leadership teams informed and engaged, including timely escalation of issues needing resolution. Lead post-submission activities and support the program team as required, ensuring smooth hand over to the operational delivery. Qualifications As a Capture Manager / Pursuit Lead winning complex services opportunities of greater than £20m, ideally to UK MoD. Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners. Required Skills Exceptional leadership, relationship management, and communication skills. Proven effective in working across organisational boundaries. Ability to work at the strategic and big picture level. Strong presentation and negotiating skills. Sound commercial acumen and ability to build a compelling business case. Ability to manage to a challenging deadline, including motivation and leadership to team members. Clearance Requirements UK Security Clearance is required for this role. Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Our Organisation Pearson VUE ( ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Oxford. Start Date: Projected for mid-January 2026. (We encourage early applications as the selection process will begin ahead of this date.) Your Opportunity The pay rate is £13.37 per hour, paid to you at the end of every month. Flexible to do either an am shift 7:30-14:00, pm shift 13:45-20:15, lunch cover 9:00-17:00, Sat 7:30-12:15 When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor / invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary. This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positiveone. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Our Successful Applicant This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room. Our Recruitment Process This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application! Who we are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Job: Test Center Operations Job Family: LEARNING_&_CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: PART_TIME Workplace Type: On-site Req ID: 21506
Mar 02, 2026
Full time
Our Organisation Pearson VUE ( ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Oxford. Start Date: Projected for mid-January 2026. (We encourage early applications as the selection process will begin ahead of this date.) Your Opportunity The pay rate is £13.37 per hour, paid to you at the end of every month. Flexible to do either an am shift 7:30-14:00, pm shift 13:45-20:15, lunch cover 9:00-17:00, Sat 7:30-12:15 When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor / invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary. This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positiveone. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Our Successful Applicant This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room. Our Recruitment Process This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application! Who we are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Job: Test Center Operations Job Family: LEARNING_&_CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: PART_TIME Workplace Type: On-site Req ID: 21506
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e commerce and innovation, as we look to transform the way our passengers spend at our airport. We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world. Job Info Job Identification 4904 Job Category Commercial Posting Date 12/18/2025, 03:54 PM Apply Before 01/04/2026, 11:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday Friday Business hours Job Description The Head of Commercial Property Development is responsible for shaping, leading, and delivering the airport's commercial property strategy across airside and landside environments. This senior role drives the development and optimisation of the airport estate-maximising long term commercial returns, supporting aviation growth, and ensuring all developments align with regulatory, operational, and sustainability requirements. This role is pivotal in supporting Heathrow being an Airport Fit For The Future. The position oversees a portfolio covering logistics, cargo, industrial property, office space and wider non aeronautical commercial development. The role requires close collaboration and complex stakeholder management with planning, operations, finance, and external partners to deliver high quality, commercially sound developments within a live, safety critical environment. Your role will involve Strategic Leadership Member of the Property Leadership Team with direct line management responsibility for a growing team of development and property specialists. Develop and implement the airport's commercial property strategy to grow non aeronautical revenue and support wider business goals through development of new and renewed assets. Property Development & Project Delivery Create a sustainable pipeline of development opportunities utilising the airport's vast estate and asset base. Oversee end to end delivery of large scale commercial property projects including but not limited to concept design, planning, financial modelling, procurement, construction, and handover. Build business cases and financial models for commercial property investments, ensuring strong ROI and alignment with commercial strategy. Oversee the capital governance and regulatory requirements to unlock funding, and oversee lease structuring, negotiations, and asset optimisation to maximise revenue across the property portfolio. Leadership & Stakeholder Engagement Lead and develop a multidisciplinary property development team that is primed to respond to increased commercial development opportunities that arise from Heathrow's Long Term Growth Strategies (Expansion). Work collaboratively with operations, engineering, security, planning, legal, and finance teams to ensure effective and timely delivery. These skills are essential Significant experience in commercial property development, ideally in complex or regulated environments (airport, rail, logistics, mixed use, or large infrastructure estates). Strong knowledge of UK planning processes, property law, and commercial leasing structures. Proven track record delivering large scale commercial or infrastructure developments in dense urban environments. Financial and commercial acumen, with experience building business cases and managing hundred million pound budgets. Ability to lead multi disciplinary teams and manage senior stakeholders. Excellent negotiation, communication, and contract management skills. Experience delivering projects within operational, safety critical environments. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance based annual bonuses and our longer term Share in Success Bonus plans, we also offer generous annual leave allowances and market leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference
Mar 02, 2026
Full time
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e commerce and innovation, as we look to transform the way our passengers spend at our airport. We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world. Job Info Job Identification 4904 Job Category Commercial Posting Date 12/18/2025, 03:54 PM Apply Before 01/04/2026, 11:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday Friday Business hours Job Description The Head of Commercial Property Development is responsible for shaping, leading, and delivering the airport's commercial property strategy across airside and landside environments. This senior role drives the development and optimisation of the airport estate-maximising long term commercial returns, supporting aviation growth, and ensuring all developments align with regulatory, operational, and sustainability requirements. This role is pivotal in supporting Heathrow being an Airport Fit For The Future. The position oversees a portfolio covering logistics, cargo, industrial property, office space and wider non aeronautical commercial development. The role requires close collaboration and complex stakeholder management with planning, operations, finance, and external partners to deliver high quality, commercially sound developments within a live, safety critical environment. Your role will involve Strategic Leadership Member of the Property Leadership Team with direct line management responsibility for a growing team of development and property specialists. Develop and implement the airport's commercial property strategy to grow non aeronautical revenue and support wider business goals through development of new and renewed assets. Property Development & Project Delivery Create a sustainable pipeline of development opportunities utilising the airport's vast estate and asset base. Oversee end to end delivery of large scale commercial property projects including but not limited to concept design, planning, financial modelling, procurement, construction, and handover. Build business cases and financial models for commercial property investments, ensuring strong ROI and alignment with commercial strategy. Oversee the capital governance and regulatory requirements to unlock funding, and oversee lease structuring, negotiations, and asset optimisation to maximise revenue across the property portfolio. Leadership & Stakeholder Engagement Lead and develop a multidisciplinary property development team that is primed to respond to increased commercial development opportunities that arise from Heathrow's Long Term Growth Strategies (Expansion). Work collaboratively with operations, engineering, security, planning, legal, and finance teams to ensure effective and timely delivery. These skills are essential Significant experience in commercial property development, ideally in complex or regulated environments (airport, rail, logistics, mixed use, or large infrastructure estates). Strong knowledge of UK planning processes, property law, and commercial leasing structures. Proven track record delivering large scale commercial or infrastructure developments in dense urban environments. Financial and commercial acumen, with experience building business cases and managing hundred million pound budgets. Ability to lead multi disciplinary teams and manage senior stakeholders. Excellent negotiation, communication, and contract management skills. Experience delivering projects within operational, safety critical environments. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance based annual bonuses and our longer term Share in Success Bonus plans, we also offer generous annual leave allowances and market leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference
A reputable law firm in Greater London is seeking a Family Law Head of Team to lead a growing unit. This role involves managing cases related to divorce, care proceedings, and domestic abuse. The ideal candidate will have over 3 years PQE and strong advocacy skills. The firm offers a competitive salary of up to £70,000, hybrid working options, and a range of benefits including a birthday off, health care, and training opportunities.
Mar 02, 2026
Full time
A reputable law firm in Greater London is seeking a Family Law Head of Team to lead a growing unit. This role involves managing cases related to divorce, care proceedings, and domestic abuse. The ideal candidate will have over 3 years PQE and strong advocacy skills. The firm offers a competitive salary of up to £70,000, hybrid working options, and a range of benefits including a birthday off, health care, and training opportunities.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Mar 02, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off. Director of Engineering £Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station, the hotel has become both a neighbourhood fixture and an international destination. A constant programme of Happenings, from DJs and brunches to live music and cultural panels keeps our spaces alive from early morning through late night. Our Restaurants, Bars and Rooftop terraces are legendary. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation welcoming hotel guests, London locals and international visitors alike. In London, The Standard's signature mix of playful, sophisticated and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a Director of Engineering who will embody our Anything but Standard ethos and lead the continued performance, protection and evolution of our iconic building. Your role As our Director of Engineering, you will work in partnership with our General Manager, Senior Executive team and Ownership to oversee the Engineering function of The Standard, London. As part of our senior leadership team, you will be responsible for the overall management of the hotel's building systems, plant, equipment and physical assets. You will ensure that every area of the property, from guest rooms and public spaces to kitchens, rooftop venues and back-of-house, operates seamlessly, safely and efficiently. You will lead and inspire our in-house Engineering team, including Shift Engineers and trade specialists, ensuring the department delivers both reactive and planned maintenance to the highest possible standards. In addition, you will oversee specialist contractors and service providers, ensuring compliance, quality and value across all service agreements. From a strategic perspective, you will manage the Engineering operating budget and annual Capex plan, leading capital projects and lifecycle planning to protect and enhance this architecturally significant building. You will oversee all statutory compliance including Health & Safety, Fire Safety and Building Safety regulations, ensuring all testing, certification and documentation is maintained to the highest standards. This is not a back-office engineering role. You will be highly visible across the property, supporting operations during high-profile events and activations, ensuring systems perform flawlessly within a fast-paced, high-volume lifestyle environment. Qualifications Do you have what it takes to be our Director of Engineering at The Standard, London? While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. Standard People are at the heart of our brand, vivid, dynamic and engaging. You will instinctively understand the unique microcosm of our venues and the city you represent. To be successful in this role you will have: A minimum of 5+ years' experience in a senior Engineering leadership role, with at least 2-3 years as a Director of Engineering or Chief Engineer within a lifestyle, boutique or large 4 or 5 star hotel A recognised trade qualification in Electrical, Mechanical, Gas, Plumbing or Refrigeration, with strong working knowledge of hotel systems and BMS A solid understanding of UK Health & Safety, Fire Safety and Building Safety legislation Proven experience managing and developing a visible, multi-skilled engineering team Strong financial acumen including management of operating budgets and Capex Demonstrated experience delivering complex engineering or refurbishment projects Exceptional communication skills with the confidence to build strong relationships at all levels of the business You will be highly organised, detail focused and commercially aware, with the ability to remain calm under pressure and thrive in a high-energy, culturally driven environment. If you think you have what it takes to be our Director of Engineering at The Standard, London, we would love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to commencing employment. Bonus Scheme Business & Personal Travel Insurance 33 Days Holiday Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities Our family is always growing. Want to be in the know?
Mar 02, 2026
Full time
Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off. Director of Engineering £Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station, the hotel has become both a neighbourhood fixture and an international destination. A constant programme of Happenings, from DJs and brunches to live music and cultural panels keeps our spaces alive from early morning through late night. Our Restaurants, Bars and Rooftop terraces are legendary. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation welcoming hotel guests, London locals and international visitors alike. In London, The Standard's signature mix of playful, sophisticated and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a Director of Engineering who will embody our Anything but Standard ethos and lead the continued performance, protection and evolution of our iconic building. Your role As our Director of Engineering, you will work in partnership with our General Manager, Senior Executive team and Ownership to oversee the Engineering function of The Standard, London. As part of our senior leadership team, you will be responsible for the overall management of the hotel's building systems, plant, equipment and physical assets. You will ensure that every area of the property, from guest rooms and public spaces to kitchens, rooftop venues and back-of-house, operates seamlessly, safely and efficiently. You will lead and inspire our in-house Engineering team, including Shift Engineers and trade specialists, ensuring the department delivers both reactive and planned maintenance to the highest possible standards. In addition, you will oversee specialist contractors and service providers, ensuring compliance, quality and value across all service agreements. From a strategic perspective, you will manage the Engineering operating budget and annual Capex plan, leading capital projects and lifecycle planning to protect and enhance this architecturally significant building. You will oversee all statutory compliance including Health & Safety, Fire Safety and Building Safety regulations, ensuring all testing, certification and documentation is maintained to the highest standards. This is not a back-office engineering role. You will be highly visible across the property, supporting operations during high-profile events and activations, ensuring systems perform flawlessly within a fast-paced, high-volume lifestyle environment. Qualifications Do you have what it takes to be our Director of Engineering at The Standard, London? While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. Standard People are at the heart of our brand, vivid, dynamic and engaging. You will instinctively understand the unique microcosm of our venues and the city you represent. To be successful in this role you will have: A minimum of 5+ years' experience in a senior Engineering leadership role, with at least 2-3 years as a Director of Engineering or Chief Engineer within a lifestyle, boutique or large 4 or 5 star hotel A recognised trade qualification in Electrical, Mechanical, Gas, Plumbing or Refrigeration, with strong working knowledge of hotel systems and BMS A solid understanding of UK Health & Safety, Fire Safety and Building Safety legislation Proven experience managing and developing a visible, multi-skilled engineering team Strong financial acumen including management of operating budgets and Capex Demonstrated experience delivering complex engineering or refurbishment projects Exceptional communication skills with the confidence to build strong relationships at all levels of the business You will be highly organised, detail focused and commercially aware, with the ability to remain calm under pressure and thrive in a high-energy, culturally driven environment. If you think you have what it takes to be our Director of Engineering at The Standard, London, we would love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to commencing employment. Bonus Scheme Business & Personal Travel Insurance 33 Days Holiday Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Hyatt properties world wide Growth and Development opportunities internationally with Hyatt In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities Our family is always growing. Want to be in the know?
Date Posted: 2026-02-23 Country: United Kingdom Location: Gloucester, South Gloucestershire Position Role Type: Unspecified Senior Data Scientist & Machine Learning Researcher Location Gloucester, London or Manchester Hybrid role: Must be prepared to work from a Raytheon or customer site depending on demand. Average of 3 days a week on-site. SC Required Must already hold or be able to gain an eDV clearance. Duration Permanent Hours Fulltime 37 hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role This role is within the Strategic Research Group (SRG). The SRG are a team of Data Science, Machine Learning and AI specialists who develop novel AI solutions to mission focussed problems. In this role you will be responsible for the technical development and leadership of AI/ML projects from initial idea scoping right through to final project delivery both in customer and internal domains. You will demonstrate novel thinking and propose new ideas for solving challenging problems while mentoring others on your project team to deliver towards your proposed solution. Skills and Experience Requirements BSc in Machine Learning, Data Science, Computer Science, Mathematics or related field. Experience coding in Python and associated ML packages (HuggingFace, TensorFlow, PyTorch). Have an established track record of delivering ML solutions to customers and internal stakeholders. Demonstrate deep understanding of AI/ML algorithms for different data types and tasks including Generative AI, NLP and computer vision, sufficient to be able to undertake research and development beyond existing literature. Experience of training and developing AI models including Large Language Models. Ability to produce high-quality scientific writing for internal & external stakeholders as well as academic publications. Problem solve with autonomy. Be a self-starter, being pro-active in finding solutions. Experience of mentoring other team members and undertaking technical leadership on small projects or sub-parts of larger deliveries. Desirable PhD. or Masters degree highlighting experience of academic research. Experience using robust ML pipelines, appropriate version control and environment management (such as venvs or Docker). Working knowledge of Linux systems, using basic commandline functionality (e.g. AWS CLI, Docker CLI, Linux commands like ssh, ls, cd ) Experience of deploying AI models in a scalable way for external users. Experience working in Cloud, especially AWS but also equivalents such as GCP or Azure. Research publications in peer reviewed journals. Comfortable following agile processes for project delivery. Experience of delivering AI/ML projects in defence or government. Existing network of contacts across defence and government. Experience of writing technical project proposals. Responsibilities Develop complex, novel data science solutions, contributing significantly to machine learning projects with minimal guidance. Brings experience in scoping, designing, and delivering data-centric solutions while working collaboratively across disciplines. Undertake research and applied AI/ML tasks on both customer and internal research projects. Provide technical leadership in small project groups. Generate ideas for new research directions. Advise on suitability of group research ideas based on previous experience. Mentor more junior team members within their project team and the wider SRG. Deliver AI/ML/Data Science solutions to broad range of problems in defence. Work with customers and internal stakeholders to determine appropriate technical approaches and do the technical development required for delivery. Excellent communication skills, prepared to present and undertake practical demonstrations of work internally in the team and to senior stakeholders with adaptability to audiences of different levels of technical expertise. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Tagged as: Industry, Language Modeling, Machine Learning, NLP, United Kingdom
Mar 02, 2026
Full time
Date Posted: 2026-02-23 Country: United Kingdom Location: Gloucester, South Gloucestershire Position Role Type: Unspecified Senior Data Scientist & Machine Learning Researcher Location Gloucester, London or Manchester Hybrid role: Must be prepared to work from a Raytheon or customer site depending on demand. Average of 3 days a week on-site. SC Required Must already hold or be able to gain an eDV clearance. Duration Permanent Hours Fulltime 37 hrs Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role This role is within the Strategic Research Group (SRG). The SRG are a team of Data Science, Machine Learning and AI specialists who develop novel AI solutions to mission focussed problems. In this role you will be responsible for the technical development and leadership of AI/ML projects from initial idea scoping right through to final project delivery both in customer and internal domains. You will demonstrate novel thinking and propose new ideas for solving challenging problems while mentoring others on your project team to deliver towards your proposed solution. Skills and Experience Requirements BSc in Machine Learning, Data Science, Computer Science, Mathematics or related field. Experience coding in Python and associated ML packages (HuggingFace, TensorFlow, PyTorch). Have an established track record of delivering ML solutions to customers and internal stakeholders. Demonstrate deep understanding of AI/ML algorithms for different data types and tasks including Generative AI, NLP and computer vision, sufficient to be able to undertake research and development beyond existing literature. Experience of training and developing AI models including Large Language Models. Ability to produce high-quality scientific writing for internal & external stakeholders as well as academic publications. Problem solve with autonomy. Be a self-starter, being pro-active in finding solutions. Experience of mentoring other team members and undertaking technical leadership on small projects or sub-parts of larger deliveries. Desirable PhD. or Masters degree highlighting experience of academic research. Experience using robust ML pipelines, appropriate version control and environment management (such as venvs or Docker). Working knowledge of Linux systems, using basic commandline functionality (e.g. AWS CLI, Docker CLI, Linux commands like ssh, ls, cd ) Experience of deploying AI models in a scalable way for external users. Experience working in Cloud, especially AWS but also equivalents such as GCP or Azure. Research publications in peer reviewed journals. Comfortable following agile processes for project delivery. Experience of delivering AI/ML projects in defence or government. Existing network of contacts across defence and government. Experience of writing technical project proposals. Responsibilities Develop complex, novel data science solutions, contributing significantly to machine learning projects with minimal guidance. Brings experience in scoping, designing, and delivering data-centric solutions while working collaboratively across disciplines. Undertake research and applied AI/ML tasks on both customer and internal research projects. Provide technical leadership in small project groups. Generate ideas for new research directions. Advise on suitability of group research ideas based on previous experience. Mentor more junior team members within their project team and the wider SRG. Deliver AI/ML/Data Science solutions to broad range of problems in defence. Work with customers and internal stakeholders to determine appropriate technical approaches and do the technical development required for delivery. Excellent communication skills, prepared to present and undertake practical demonstrations of work internally in the team and to senior stakeholders with adaptability to audiences of different levels of technical expertise. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Car / Car allowance (dependant on grade/ role) Private Medical Insurance (dependant on grade) Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Tagged as: Industry, Language Modeling, Machine Learning, NLP, United Kingdom
