At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As an IT Operations Manager for EMEA at Vanta, you will lead and scale a high-performing regional IT Operations team while partnering closely with global peers to deliver a secure, reliable, and thoughtful technology experience for employees across the company. Reporting to the Senior Director of Corporate Engineering, this role is responsible for people leadership, regional execution, and operational excellence across EMEA. You'll manage an initial team of two IT Operations Engineers in EMEA and will be responsible for hiring, developing, and retaining talent as the region grows. While this role is primarily focused on people leadership and operational strategy, the ideal candidate is comfortable staying close to the work and stepping in when needed-whether to unblock the team, support a critical incident, or help drive clarity in ambiguous situations. The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan's with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are. This role will be the first point of contact for our international Vantan's and ensure that every Vantan gets the support they need regardless of their timezone. What you'll do as a IT Operations Manager at Vanta: Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta's values Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs Serve as an escalation point for complex or high-impact IT issues in EMEA Define and improve IT processes, workflows, and policies to support scale, security, and reliability Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions Lead or contribute to global IT initiatives, rollouts, and tooling decisions Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams Act as a trusted advisor on employee technology needs and regional operational considerations Communicate clearly and proactively with stakeholders on priorities, risks, and progress How to be successful in this role: Demonstrated experience managing and scaling IT or enterprise engineering teams Strong people leadership skills with a proven ability to coach, develop, and retain talent Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration) Experience operating in globally distributed teams and across multiple time zones Ability to balance regional autonomy with global alignment Strong communication skills and comfort working with senior stakeholders Experience building processes and teams in high-growth environments Comfort making decisions with incomplete information and evolving priorities Ability to work in our London office in a hybrid setting (3 days per week) Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 27, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As an IT Operations Manager for EMEA at Vanta, you will lead and scale a high-performing regional IT Operations team while partnering closely with global peers to deliver a secure, reliable, and thoughtful technology experience for employees across the company. Reporting to the Senior Director of Corporate Engineering, this role is responsible for people leadership, regional execution, and operational excellence across EMEA. You'll manage an initial team of two IT Operations Engineers in EMEA and will be responsible for hiring, developing, and retaining talent as the region grows. While this role is primarily focused on people leadership and operational strategy, the ideal candidate is comfortable staying close to the work and stepping in when needed-whether to unblock the team, support a critical incident, or help drive clarity in ambiguous situations. The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan's with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are. This role will be the first point of contact for our international Vantan's and ensure that every Vantan gets the support they need regardless of their timezone. What you'll do as a IT Operations Manager at Vanta: Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta's values Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs Serve as an escalation point for complex or high-impact IT issues in EMEA Define and improve IT processes, workflows, and policies to support scale, security, and reliability Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions Lead or contribute to global IT initiatives, rollouts, and tooling decisions Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams Act as a trusted advisor on employee technology needs and regional operational considerations Communicate clearly and proactively with stakeholders on priorities, risks, and progress How to be successful in this role: Demonstrated experience managing and scaling IT or enterprise engineering teams Strong people leadership skills with a proven ability to coach, develop, and retain talent Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration) Experience operating in globally distributed teams and across multiple time zones Ability to balance regional autonomy with global alignment Strong communication skills and comfort working with senior stakeholders Experience building processes and teams in high-growth environments Comfort making decisions with incomplete information and evolving priorities Ability to work in our London office in a hybrid setting (3 days per week) Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
We have partnered with an organisation who are seeking a skilled Associate Director to oversee commercial due diligence and strategic projects throughout Europe. The ideal candidate will be a proactive, self-starting professional with a strong commercial and cultural acumen, ready to manage complex investigative projects with minimal oversight. Responsibilities Identify critical areas of focus by evaluating operational and commercial risks across various industries and regions. Develop strategies for interviews, research, and source engagement. Assess the reliability of intelligence sources and reported issues. Manage investigative processes, track leads, and guide interviews. Create and deliver concise, commercially relevant briefings to senior clients, including high-profile companies. Present findings to deal teams, legal teams, and executives. Analyse investigative findings to produce clear, structured reports that highlight key issues and risks. Requirements Fluent in English, with strong writing and speaking skills. Proficiency in another European language is a plus. 4+ years' experience in commercial writing or advisory roles (e.g., consulting, law, investment, compliance, journalism, or project management). Strong understanding of commercial operations and risk factors across various industries. Cultural awareness with insight into diverse business practices across Europe. Ability to work under pressure. Exceptional presentation, analytical, and attention-to-detail skills.
Feb 23, 2026
Full time
We have partnered with an organisation who are seeking a skilled Associate Director to oversee commercial due diligence and strategic projects throughout Europe. The ideal candidate will be a proactive, self-starting professional with a strong commercial and cultural acumen, ready to manage complex investigative projects with minimal oversight. Responsibilities Identify critical areas of focus by evaluating operational and commercial risks across various industries and regions. Develop strategies for interviews, research, and source engagement. Assess the reliability of intelligence sources and reported issues. Manage investigative processes, track leads, and guide interviews. Create and deliver concise, commercially relevant briefings to senior clients, including high-profile companies. Present findings to deal teams, legal teams, and executives. Analyse investigative findings to produce clear, structured reports that highlight key issues and risks. Requirements Fluent in English, with strong writing and speaking skills. Proficiency in another European language is a plus. 4+ years' experience in commercial writing or advisory roles (e.g., consulting, law, investment, compliance, journalism, or project management). Strong understanding of commercial operations and risk factors across various industries. Cultural awareness with insight into diverse business practices across Europe. Ability to work under pressure. Exceptional presentation, analytical, and attention-to-detail skills.
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Feb 23, 2026
Full time
We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.
Senior Director, Product Performance, Global page is loaded Senior Director, Product Performance, Globallocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21644# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Vantage is building a product platform approach for data center delivery: repeatable reference designs, governed variants, and a closed-loop learning system that turns each deployment into an upgrade for the next.The Senior Director, Product Performance leads the global performance engine that measures outcomes and drives continuous improvement across cost, schedule, quality, readiness, and adoption. This role owns cost optimization, cost and schedule baselining and benchmarking, and cross-functional coordination of sustainability and supply chain performance inputs into product decisions, including performance analytics and governance for capital-intensive delivery, from baseline definition through benefits realization.What you'll do Establish global baselines and benchmarking for cost and schedule, with clear definitions and consistent measurement points. Build a trusted performance system that connects targets vs actuals with structured variance and root-cause insights. Drive cost optimization by translating performance signals into product levers: standards updates, approved variants, supplier requirements, and repeatable release improvements. Coordinate sustainability and supply chain performance inputs into product trade-offs and outcomes (including availability, long-lead commonality, and measurable operational impacts). Create executive-ready performance narratives that enable fast, high-quality decisions across a complex global portfolio. Partner closely with Finance, Procurement, Engineering, Delivery, Operations, and regional deployment teams to ensure insights translate into measurable outcomes with a single source of truth for product performance reporting. Establish a benefits-realization and post-investment review loop for major platform changes and approved variants.What success looks like Leadership teams use a consistent, trusted set of performance metrics for decisions and corrective actions. Cost and schedule outcomes improve measurably over successive deployments, supported by evidence-based baselines and repeatable optimization. Sustainability and supply chain signals are incorporated into product choices early, improving predictability and reducing late-stage churn.What we're looking for 12+ years of experience leading performance analytics, governance, and optimization in scaled, capital-intensive environments (product analytics, value engineering, cost and schedule governance, portfolio performance, or strategy and finance/operations in scaled environments). Strong quantitative capability (metrics, benchmarking, variance analysis) plus the ability to translate insights into decisions and action. Cross-functional leadership across Finance, Procurement, Engineering, and delivery teams; comfort operating in ambiguity and creating clarity. Experience in data centers, mission-critical facilities, industrialized construction, energy, or other capital-intensive engineered products preferred. Experience implementing or improving ERP reporting systems and related analytics to enable decision-grade performance transparency is a plus.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Feb 22, 2026
Full time
Senior Director, Product Performance, Global page is loaded Senior Director, Product Performance, Globallocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21644# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Vantage is building a product platform approach for data center delivery: repeatable reference designs, governed variants, and a closed-loop learning system that turns each deployment into an upgrade for the next.The Senior Director, Product Performance leads the global performance engine that measures outcomes and drives continuous improvement across cost, schedule, quality, readiness, and adoption. This role owns cost optimization, cost and schedule baselining and benchmarking, and cross-functional coordination of sustainability and supply chain performance inputs into product decisions, including performance analytics and governance for capital-intensive delivery, from baseline definition through benefits realization.What you'll do Establish global baselines and benchmarking for cost and schedule, with clear definitions and consistent measurement points. Build a trusted performance system that connects targets vs actuals with structured variance and root-cause insights. Drive cost optimization by translating performance signals into product levers: standards updates, approved variants, supplier requirements, and repeatable release improvements. Coordinate sustainability and supply chain performance inputs into product trade-offs and outcomes (including availability, long-lead commonality, and measurable operational impacts). Create executive-ready performance narratives that enable fast, high-quality decisions across a complex global portfolio. Partner closely with Finance, Procurement, Engineering, Delivery, Operations, and regional deployment teams to ensure insights translate into measurable outcomes with a single source of truth for product performance reporting. Establish a benefits-realization and post-investment review loop for major platform changes and approved variants.What success looks like Leadership teams use a consistent, trusted set of performance metrics for decisions and corrective actions. Cost and schedule outcomes improve measurably over successive deployments, supported by evidence-based baselines and repeatable optimization. Sustainability and supply chain signals are incorporated into product choices early, improving predictability and reducing late-stage churn.What we're looking for 12+ years of experience leading performance analytics, governance, and optimization in scaled, capital-intensive environments (product analytics, value engineering, cost and schedule governance, portfolio performance, or strategy and finance/operations in scaled environments). Strong quantitative capability (metrics, benchmarking, variance analysis) plus the ability to translate insights into decisions and action. Cross-functional leadership across Finance, Procurement, Engineering, and delivery teams; comfort operating in ambiguity and creating clarity. Experience in data centers, mission-critical facilities, industrialized construction, energy, or other capital-intensive engineered products preferred. Experience implementing or improving ERP reporting systems and related analytics to enable decision-grade performance transparency is a plus.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Director, Automation & Orchestration (Global) page is loaded Director, Automation & Orchestration (Global)locations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21643# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the learning loops that turn each deployment into an upgrade for the next one. We work in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product's role is to create clarity, consistency, and leverage at Vantage scale.Position OverviewThe Director, Automation & Orchestration is the product leader responsible for making delivery repeatable at scale through clear standards, frameworks, and guardrails. This role helps Vantage deploy next-generation data centers faster and more predictably by enabling a platform approach: consistent interfaces, objective readiness and handover expectations, and repeatable validation practices that reduce rework and commissioning risk.This also role partners with customers and other external stakeholders to shape technical solutions at the interface between grid conditions, facility capability, and customer IT needs, and to translate those needs into scalable platform standards.This leader does not run construction projects. They define the system that deployment teams, Delivery, and Operations execute: platform standards, qualification and test principles, readiness definitions, and feeding closed-loop learning from the field back into product improvements.What Success Looks Like Platform delivery standards and readiness definitions are adopted and used consistently, enabling faster deployment with less rework and fewer late-stage surprises. Cross-functional teams (Product Deployment, Delivery, Operations, Engineering) operate with clearer expectations and improved throughput, reducing bespoke decisions and reinvention per site. Commissioning and operational handover become more objective and predictable through consistent definitions of "ready," earlier validation, and better evidence. Supplier integration becomes easier to scale because requirements for interoperability, telemetry, and documentation are clearer and more consistent. Lessons learned translate into platform improvements over time, strengthening outcomes and reducing recurring issues.Key Responsibilities Define and evolve platform standards, reference practices, and guardrails that enable repeatable delivery across a worldwide footprint. Establish practical readiness and handover expectations that improve predictability, reduce rework, and strengthen operational outcomes. Set principles and expectations for qualification and validation prior to broad deployment, with emphasis on reducing field defects and compressing site commissioning time. Lead targeted research and development in collaboration with internal and external subject matter experts, using pilots and first deployments to inform scalable standards, qualification expectations, and deployment guardrails. Define high-level requirements for supplier interoperability, telemetry access, bounded control access, documentation, and evidence quality, partnering with Procurement and Engineering as needed. Partner with Product Operations to ensure delivery and operational learnings are captured through standard cadences and metrics, and translate the relevant insights into updates to industrialized delivery standards, readiness expectations, and supplier requirements. Influence effectively across Product Management, Product Engineering, Product Deployment, Engineering, Delivery, and Operations, and external stakeholders to drive adoption without creating unnecessary bureaucracy.Experience and Background 10+ years of experience in environments where repeatable delivery, systems integration, commissioning readiness, and operational handover quality are critical (for example mission-critical infrastructure, industrial automation, data centers, advanced manufacturing, aerospace, or similarly complex engineered systems). Demonstrated success establishing standards, operating frameworks, or scalable ways of working that improve delivery outcomes across multiple sites, programs, or geographies. Experience partnering across Engineering, Delivery, Operations, and suppliers to drive consistent adoption of common practices and measurable improvement. Experience leading and developing teams and influencing senior stakeholders in complex, cross-functional organizations.Skills and Competencies Systems thinking: ability to simplify complexity through clear interfaces, standards, and guardrails. Executive communication: can translate complex technical and operational topics into crisp priorities, trade-offs, and decisions. Practical delivery orientation: understands what it takes to make "ready to operate" objective and repeatable without turning the function into a project office. Comfort operating at the intersection of physical infrastructure, controls/automation, and operational handover outcomes. Strong collaboration and influence skills across global, multi-stakeholder environments.Preferred Qualifications Experience in data center infrastructure, mission-critical facilities, industrialized delivery, or other capital-intensive engineered products. Familiarity with structured readiness, commissioning, validation, and operational handover practices at scale. Experience working in a global standards model with regional execution teams, balancing consistency with practical regional needs.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Feb 21, 2026
Full time
Director, Automation & Orchestration (Global) page is loaded Director, Automation & Orchestration (Global)locations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21643# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the reference designs and standards that make delivery repeatable, and the learning loops that turn each deployment into an upgrade for the next one. We work in partnership with Engineering, Delivery, Operations, Sustainability, Sales, Site Selection, and Business Development, aligning priorities and trade-offs while preserving clear functional ownership for design execution, construction delivery, and site operations. Product's role is to create clarity, consistency, and leverage at Vantage scale.Position OverviewThe Director, Automation & Orchestration is the product leader responsible for making delivery repeatable at scale through clear standards, frameworks, and guardrails. This role helps Vantage deploy next-generation data centers faster and more predictably by enabling a platform approach: consistent interfaces, objective readiness and handover expectations, and repeatable validation practices that reduce rework and commissioning risk.This also role partners with customers and other external stakeholders to shape technical solutions at the interface between grid conditions, facility capability, and customer IT needs, and to translate those needs into scalable platform standards.This leader does not run construction projects. They define the system that deployment teams, Delivery, and Operations execute: platform standards, qualification and test principles, readiness definitions, and feeding closed-loop learning from the field back into product improvements.What Success Looks Like Platform delivery standards and readiness definitions are adopted and used consistently, enabling faster deployment with less rework and fewer late-stage surprises. Cross-functional teams (Product Deployment, Delivery, Operations, Engineering) operate with clearer expectations and improved throughput, reducing bespoke decisions and reinvention per site. Commissioning and operational handover become more objective and predictable through consistent definitions of "ready," earlier validation, and better evidence. Supplier integration becomes easier to scale because requirements for interoperability, telemetry, and documentation are clearer and more consistent. Lessons learned translate into platform improvements over time, strengthening outcomes and reducing recurring issues.Key Responsibilities Define and evolve platform standards, reference practices, and guardrails that enable repeatable delivery across a worldwide footprint. Establish practical readiness and handover expectations that improve predictability, reduce rework, and strengthen operational outcomes. Set principles and expectations for qualification and validation prior to broad deployment, with emphasis on reducing field defects and compressing site commissioning time. Lead targeted research and development in collaboration with internal and external subject matter experts, using pilots and first deployments to inform scalable standards, qualification expectations, and deployment guardrails. Define high-level requirements for supplier interoperability, telemetry access, bounded control access, documentation, and evidence quality, partnering with Procurement and Engineering as needed. Partner with Product Operations to ensure delivery and operational learnings are captured through standard cadences and metrics, and translate the relevant insights into updates to industrialized delivery standards, readiness expectations, and supplier requirements. Influence effectively across Product Management, Product Engineering, Product Deployment, Engineering, Delivery, and Operations, and external stakeholders to drive adoption without creating unnecessary bureaucracy.Experience and Background 10+ years of experience in environments where repeatable delivery, systems integration, commissioning readiness, and operational handover quality are critical (for example mission-critical infrastructure, industrial automation, data centers, advanced manufacturing, aerospace, or similarly complex engineered systems). Demonstrated success establishing standards, operating frameworks, or scalable ways of working that improve delivery outcomes across multiple sites, programs, or geographies. Experience partnering across Engineering, Delivery, Operations, and suppliers to drive consistent adoption of common practices and measurable improvement. Experience leading and developing teams and influencing senior stakeholders in complex, cross-functional organizations.Skills and Competencies Systems thinking: ability to simplify complexity through clear interfaces, standards, and guardrails. Executive communication: can translate complex technical and operational topics into crisp priorities, trade-offs, and decisions. Practical delivery orientation: understands what it takes to make "ready to operate" objective and repeatable without turning the function into a project office. Comfort operating at the intersection of physical infrastructure, controls/automation, and operational handover outcomes. Strong collaboration and influence skills across global, multi-stakeholder environments.Preferred Qualifications Experience in data center infrastructure, mission-critical facilities, industrialized delivery, or other capital-intensive engineered products. Familiarity with structured readiness, commissioning, validation, and operational handover practices at scale. Experience working in a global standards model with regional execution teams, balancing consistency with practical regional needs.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.