Parks for London
BACKGROUND Glendale Managed Services, the 'green services' division of Alston Investments Ltd, has revenues of circa £75 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi mature trees, winter services and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit . STRUCTURE The General Manager has overall responsibility for circa 20 staff including Supervisor, Team Leaders, Operatives and Tenant Liaison Officer. THE ROLE As a General Manager you will report into the Director North. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. You will participate and innovate in securing the long term future of the contract region. You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day to day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Director North. Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Director North in the setting of budgets. Ensure the maintenance of quality standards, in particular the application of the company's Quality Management systems for ISO9001, ISO4001 and ISO45001. The General Manager will also focus on day day tasks, including but not limited to: Responsible for operational planning and service delivery. Oversee and contribute to the smooth running of the contract. Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating. Evaluate the productivity of the employees. Monitor the efficiency and organise the maintenance of vehicles and machinery. Evaluate the products and services provided by the company, for maximum efficiency. Carry out financial reporting including forecasts of sales, costs and profits. Review management accounts and will produce accurate monthly forecasts. Review stock levels. Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates. Inspect and certify completed works. Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out. Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. Carry out other duties that may arise relevant to the role. Determine staffing levels and establish an effective team. Ensure that all employees are effectively managed and employee records are kept up to date. Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations. Effectively implement and monitor the company's health & safety policy and associated procedures. Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work, agree additional works, resolve issues. Any other duties that may arise relevant to the role. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times. You will carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works. You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites. You must promote safe working practises at all times and you will ensure that all equipment is safe to use. You will Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. You will carry out other duties that may arise relevant to the role. Machine Maintenance and Security You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. You are to ensure the correct use of all machinery/equipment in accordance with its handbook. You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly. You must ensure that all machinery/equipment is secured at all times (when not in use). Quality and Customer Care In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems. To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task. To monitor and maintain your work output to a satisfactory level and standard. To ensure that you conduct yourself in a polite and friendly manner at all times. To ensure that any associated administration is completed and returned to the office within the required timescales. Environmental In accordance with our ISO14001 Accreditation. To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials. To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations. The above list is not exhaustive and you may be required to undertake other duties as may be reasonably required by the company. Knowledge, Experience and Skills The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification NEBOSH (or willingness to complete) A full, clean driving licence is an essential requirement for this role. Personal Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentational & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45mins drive of the Beyond Housing depot. The role of the General Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports. The General Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The General Manager is critical to decision making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.
BACKGROUND Glendale Managed Services, the 'green services' division of Alston Investments Ltd, has revenues of circa £75 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi mature trees, winter services and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit . STRUCTURE The General Manager has overall responsibility for circa 20 staff including Supervisor, Team Leaders, Operatives and Tenant Liaison Officer. THE ROLE As a General Manager you will report into the Director North. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. You will participate and innovate in securing the long term future of the contract region. You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day to day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Director North. Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Director North in the setting of budgets. Ensure the maintenance of quality standards, in particular the application of the company's Quality Management systems for ISO9001, ISO4001 and ISO45001. The General Manager will also focus on day day tasks, including but not limited to: Responsible for operational planning and service delivery. Oversee and contribute to the smooth running of the contract. Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating. Evaluate the productivity of the employees. Monitor the efficiency and organise the maintenance of vehicles and machinery. Evaluate the products and services provided by the company, for maximum efficiency. Carry out financial reporting including forecasts of sales, costs and profits. Review management accounts and will produce accurate monthly forecasts. Review stock levels. Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates. Inspect and certify completed works. Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out. Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. Carry out other duties that may arise relevant to the role. Determine staffing levels and establish an effective team. Ensure that all employees are effectively managed and employee records are kept up to date. Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations. Effectively implement and monitor the company's health & safety policy and associated procedures. Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work, agree additional works, resolve issues. Any other duties that may arise relevant to the role. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times. You will carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works. You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites. You must promote safe working practises at all times and you will ensure that all equipment is safe to use. You will Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. You will carry out other duties that may arise relevant to the role. Machine Maintenance and Security You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. You are to ensure the correct use of all machinery/equipment in accordance with its handbook. You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly. You must ensure that all machinery/equipment is secured at all times (when not in use). Quality and Customer Care In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems. To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task. To monitor and maintain your work output to a satisfactory level and standard. To ensure that you conduct yourself in a polite and friendly manner at all times. To ensure that any associated administration is completed and returned to the office within the required timescales. Environmental In accordance with our ISO14001 Accreditation. To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials. To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations. The above list is not exhaustive and you may be required to undertake other duties as may be reasonably required by the company. Knowledge, Experience and Skills The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification NEBOSH (or willingness to complete) A full, clean driving licence is an essential requirement for this role. Personal Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentational & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45mins drive of the Beyond Housing depot. The role of the General Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports. The General Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The General Manager is critical to decision making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.
Freight Personnel
Cambridge, Cambridgeshire
Who our client are ? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join the East of England sales team based anywhere in the Cambridge, Northampton or Peterbrough region, but preferably in the Cambridge and surrounding area In this role, you'll report directly to the Regional Air & Sea Sales Manager (South) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to 1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role!
Who our client are ? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join the East of England sales team based anywhere in the Cambridge, Northampton or Peterbrough region, but preferably in the Cambridge and surrounding area In this role, you'll report directly to the Regional Air & Sea Sales Manager (South) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to 1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role!
