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VP Product Technology (Product, Engineering, Design) London
RedCloud
About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role We are looking for an experienced VP of Product to lead our Trade product vertical. This role sits at the heart of our business, owning the strategy, roadmap, and execution for our Trade marketplace in four markets (Nigeria, South Africa, Argentina and Brazil), ensuring that product delivery meets business growth ambitions while balancing technical scalability, operational needs, and customer experience. In addition you will be responsible for launching our core marketplace products as we move into new markets. The VP will work closely with our Co-founder and CPO, Engineering, Operations and Marketing leadership to drive adoption, unlock revenue growth, and deliver a seamless trading experience for FMCGs, distributors, and retailers. Responsibilities Set and evolve the Trade product vision and strategy, ensuring alignment with company OKRs, long-term growth priorities, and new market opportunities. Define, maintain, and prioritise the Trade product roadmap, balancing near-term delivery with long-term scalability. Lead go-to-market planning and execution- from requirements and design through to operational readiness, launch, and post-launch analysis. Partner closely with Ops, Sales, and Marketing to support adoption, repeat trade, and revenue growth. Provide leadership and coaching to Product Managers, driving focus, execution, and professional growth. Translate business and market needs into clear product requirements (PRDs/specs) for engineering and manage trade-offs between speed, quality, and scope. Oversee technical and platform development, including marketplace capabilities, ERP integrations, APIs, and automation, ensuring scalability, security, and compliance. Own accountability for delivery timelines, major product launches, and cross-functional alignment with stakeholders. Monitor product and commercial performance, including adoption, repeat usage, multi-category growth, order value, and commission revenue. Lead customer discovery and market research to ensure product strategy is informed by buyer, seller, and distributor needs. Act as subject matter expert for Trade products, supporting internal teams and external partners throughout the product lifecycle. Requirements Senior product leadership experience, ideally in B2B marketplaces, e-commerce, or fintech. A proven track record in leading product teams to deliver complex initiatives with measurable commercial impact. Strong technical fluency (APIs, integrations, data platforms, SaaS marketplaces). Proven ability to manage cross-functional teams and stakeholders in a high-growth, multi-market environment. Expertise in driving product innovation and managing the end-to-end product lifecycle from ideation to delivery. Commercial acumen: ability to balance customer needs, operational requirements, and revenue goals. Excellent communication and influencing skills, with experience presenting to senior leadership. Ability to develop and execute comprehensive product strategies aligned with business goals and a proficiency in using data analytics and metrics to guide product decisions and measure success. Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced Company Pension (Matched up to 5% & Salary Sacrifice) Healthcare Cash plan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
Dec 16, 2025
Full time
About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role We are looking for an experienced VP of Product to lead our Trade product vertical. This role sits at the heart of our business, owning the strategy, roadmap, and execution for our Trade marketplace in four markets (Nigeria, South Africa, Argentina and Brazil), ensuring that product delivery meets business growth ambitions while balancing technical scalability, operational needs, and customer experience. In addition you will be responsible for launching our core marketplace products as we move into new markets. The VP will work closely with our Co-founder and CPO, Engineering, Operations and Marketing leadership to drive adoption, unlock revenue growth, and deliver a seamless trading experience for FMCGs, distributors, and retailers. Responsibilities Set and evolve the Trade product vision and strategy, ensuring alignment with company OKRs, long-term growth priorities, and new market opportunities. Define, maintain, and prioritise the Trade product roadmap, balancing near-term delivery with long-term scalability. Lead go-to-market planning and execution- from requirements and design through to operational readiness, launch, and post-launch analysis. Partner closely with Ops, Sales, and Marketing to support adoption, repeat trade, and revenue growth. Provide leadership and coaching to Product Managers, driving focus, execution, and professional growth. Translate business and market needs into clear product requirements (PRDs/specs) for engineering and manage trade-offs between speed, quality, and scope. Oversee technical and platform development, including marketplace capabilities, ERP integrations, APIs, and automation, ensuring scalability, security, and compliance. Own accountability for delivery timelines, major product launches, and cross-functional alignment with stakeholders. Monitor product and commercial performance, including adoption, repeat usage, multi-category growth, order value, and commission revenue. Lead customer discovery and market research to ensure product strategy is informed by buyer, seller, and distributor needs. Act as subject matter expert for Trade products, supporting internal teams and external partners throughout the product lifecycle. Requirements Senior product leadership experience, ideally in B2B marketplaces, e-commerce, or fintech. A proven track record in leading product teams to deliver complex initiatives with measurable commercial impact. Strong technical fluency (APIs, integrations, data platforms, SaaS marketplaces). Proven ability to manage cross-functional teams and stakeholders in a high-growth, multi-market environment. Expertise in driving product innovation and managing the end-to-end product lifecycle from ideation to delivery. Commercial acumen: ability to balance customer needs, operational requirements, and revenue goals. Excellent communication and influencing skills, with experience presenting to senior leadership. Ability to develop and execute comprehensive product strategies aligned with business goals and a proficiency in using data analytics and metrics to guide product decisions and measure success. Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced Company Pension (Matched up to 5% & Salary Sacrifice) Healthcare Cash plan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
Senior, Principal Solution Owner / Product Manager (Remotely from Europe or UK)
Provectus IT, Inc.
Senior, Principal Solution Owner / Product Manager (Remotely from Europe or UK) London, England About project Provectus is a Premier AWS partner at the forefront of Artificial Intelligence solutions, empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, Provectus partners with clients worldwide and is obsessed with leveraging cloud, data, and AI to reimagine the way clients operate & compete. We are looking for Senior / Principal Solution Owners to lead enterprise-scale AI transformation programs for top-tier clients . This is a strategic role combining AI product management, consulting & client leadership, and delivery excellence. You will work directly with Business executives, Architects, Data/AI teams, compliance specialists, and engineering leads to shape and execute AI initiatives end-to-end. The principal candidate will also grow and mentor a Solution Owner team, influence delivery methodology, and play a strategic role in shaping our AI-consulting offerings. What You Will Do Drive AI-Powered Product Innovation: Define product vision and roadmaps for client solutions leveraging GenAI, LLMs (GPT-4, Claude, Llama, Gemini), RAG architectures, and Agentic AI frameworks. Lead end-to-end product lifecycle from ideation through launch for AI/ML products, ensuring alignment with client business objectives and KPIs. Develop compelling business cases by analyzing market opportunities, competitive positioning, and ROI projections for AI implementations. Lead Complex Data & Migration Initiatives Oversee product strategy for large-scale data migration projects across cloud platforms (AWS, Azure, GCP). Guide data product development, including data ingestion pipelines, transformation layers, governance frameworks, and consumption APIs. Ensure data quality, security, compliance, and observability across all deliverables. Champion Agile Delivery Excellence Facilitate Agile ceremonies and maintain well-groomed backlogs with properly sized, technically detailed Features and Epic-level stories. Work closely with engineering teams to decompose complex features into incremental releases with clear technical dependencies. Define sprint goals aligned with quarterly objectives and long-term product vision. Balance technical debt management with feature delivery, advocating for enablers and architectural improvements. Enable Cross-Functional Collaboration Partner with client stakeholders, engineering teams, data architects, ML engineers, and UX designers to deliver integrated solutions. Translate technical capabilities into business value narratives tailored for different audiences - from developers to executive leadership. Conduct design thinking workshops, user research sessions, and gap analysis to uncover insights and validate product direction. Measure, Optimize, and Scale Establish success metrics, analytics frameworks, and feedback loops to continuously improve product performance. Perform root-cause analysis on issues, identify systemic gaps, and drive resolution through data-informed decision-making. Champion product adoption across client organizations, advocating for best practices and change management. What You Bring Required Qualifications: Bachelor's degree in Technology or Business-related field (Master's preferred). 5-7+ years of experience in product management, with demonstrated success taking technical products from 0-to-1 and scaling. 5+ years in product management roles with demonstrated end-to-end product ownership. 3-5+ years of experience with AI/ML products, Generative AI, or data platform development. 3-5+ years working in Agile/Scrum environments with a strong command of Agile methodologies and ceremonies. Deep understanding of cloud architectures (AWS, Azure, GCP) and modern data stackDeep expertise in modern data architectures, cloud platforms (Snowflake, Databricks, BigQuery), and data engineering concepts. Proven track record of managing stakeholders across technical and business functions in complex, matrixed environments. Technical Depth Understanding of GenAI technologies: prompt engineering, fine-tuning, RAG, vector databases, and embedding models. Experience with Agentic AI frameworks (LangChain, AutoGPT, CrewAI) and orchestration patterns. Familiarity with data migration strategies, ETL/ELT pipelines, data modeling, and metadata management. Knowledge of MLOps practices, model deployment, and AI observability tools. Exposure to tools like Jira, Confluence, Figma, Tableau/Power BI, Git. Core Competencies Design thinking and user-centered design methodologies. Exceptional communication and storytelling-translating complex technical concepts into compelling narratives. Data-driven decision making with strong analytical and synthesis capabilities. Bias toward action with "progress over perfection" mentality. Ability to thrive in ambiguity, navigating unknowns with structured problem-solving approaches. Differentiators Experience in consulting or client-facing product roles. Previous software development or technical background. Domain expertise in financial services, healthcare, retail, or manufacturing. Certifications: CSPO, SAFe Product Owner/Product Manager, AWS/Azure/GCP Cloud Practitioner. Why Join Us Lead top-tier engineering teams and cutting-edge agentic AI systems, enterprise AI platforms. Shape how enterprises adopt AI - from strategy to architecture to delivery. Grow within a team building modern AI-delivery practices, tools, and frameworks. Remote-friendly culture with strong engineering, data, and consulting partnerships. We are waiting for you to become a part of our team!
Dec 16, 2025
Full time
Senior, Principal Solution Owner / Product Manager (Remotely from Europe or UK) London, England About project Provectus is a Premier AWS partner at the forefront of Artificial Intelligence solutions, empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, Provectus partners with clients worldwide and is obsessed with leveraging cloud, data, and AI to reimagine the way clients operate & compete. We are looking for Senior / Principal Solution Owners to lead enterprise-scale AI transformation programs for top-tier clients . This is a strategic role combining AI product management, consulting & client leadership, and delivery excellence. You will work directly with Business executives, Architects, Data/AI teams, compliance specialists, and engineering leads to shape and execute AI initiatives end-to-end. The principal candidate will also grow and mentor a Solution Owner team, influence delivery methodology, and play a strategic role in shaping our AI-consulting offerings. What You Will Do Drive AI-Powered Product Innovation: Define product vision and roadmaps for client solutions leveraging GenAI, LLMs (GPT-4, Claude, Llama, Gemini), RAG architectures, and Agentic AI frameworks. Lead end-to-end product lifecycle from ideation through launch for AI/ML products, ensuring alignment with client business objectives and KPIs. Develop compelling business cases by analyzing market opportunities, competitive positioning, and ROI projections for AI implementations. Lead Complex Data & Migration Initiatives Oversee product strategy for large-scale data migration projects across cloud platforms (AWS, Azure, GCP). Guide data product development, including data ingestion pipelines, transformation layers, governance frameworks, and consumption APIs. Ensure data quality, security, compliance, and observability across all deliverables. Champion Agile Delivery Excellence Facilitate Agile ceremonies and maintain well-groomed backlogs with properly sized, technically detailed Features and Epic-level stories. Work closely with engineering teams to decompose complex features into incremental releases with clear technical dependencies. Define sprint goals aligned with quarterly objectives and long-term product vision. Balance technical debt management with feature delivery, advocating for enablers and architectural improvements. Enable Cross-Functional Collaboration Partner with client stakeholders, engineering teams, data architects, ML engineers, and UX designers to deliver integrated solutions. Translate technical capabilities into business value narratives tailored for different audiences - from developers to executive leadership. Conduct design thinking workshops, user research sessions, and gap analysis to uncover insights and validate product direction. Measure, Optimize, and Scale Establish success metrics, analytics frameworks, and feedback loops to continuously improve product performance. Perform root-cause analysis on issues, identify systemic gaps, and drive resolution through data-informed decision-making. Champion product adoption across client organizations, advocating for best practices and change management. What You Bring Required Qualifications: Bachelor's degree in Technology or Business-related field (Master's preferred). 5-7+ years of experience in product management, with demonstrated success taking technical products from 0-to-1 and scaling. 5+ years in product management roles with demonstrated end-to-end product ownership. 3-5+ years of experience with AI/ML products, Generative AI, or data platform development. 3-5+ years working in Agile/Scrum environments with a strong command of Agile methodologies and ceremonies. Deep understanding of cloud architectures (AWS, Azure, GCP) and modern data stackDeep expertise in modern data architectures, cloud platforms (Snowflake, Databricks, BigQuery), and data engineering concepts. Proven track record of managing stakeholders across technical and business functions in complex, matrixed environments. Technical Depth Understanding of GenAI technologies: prompt engineering, fine-tuning, RAG, vector databases, and embedding models. Experience with Agentic AI frameworks (LangChain, AutoGPT, CrewAI) and orchestration patterns. Familiarity with data migration strategies, ETL/ELT pipelines, data modeling, and metadata management. Knowledge of MLOps practices, model deployment, and AI observability tools. Exposure to tools like Jira, Confluence, Figma, Tableau/Power BI, Git. Core Competencies Design thinking and user-centered design methodologies. Exceptional communication and storytelling-translating complex technical concepts into compelling narratives. Data-driven decision making with strong analytical and synthesis capabilities. Bias toward action with "progress over perfection" mentality. Ability to thrive in ambiguity, navigating unknowns with structured problem-solving approaches. Differentiators Experience in consulting or client-facing product roles. Previous software development or technical background. Domain expertise in financial services, healthcare, retail, or manufacturing. Certifications: CSPO, SAFe Product Owner/Product Manager, AWS/Azure/GCP Cloud Practitioner. Why Join Us Lead top-tier engineering teams and cutting-edge agentic AI systems, enterprise AI platforms. Shape how enterprises adopt AI - from strategy to architecture to delivery. Grow within a team building modern AI-delivery practices, tools, and frameworks. Remote-friendly culture with strong engineering, data, and consulting partnerships. We are waiting for you to become a part of our team!
Data Analyst
RELAY Technologies City, London
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Andy Turner - Director of Data Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver. Tech Stack Highlights Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cross-platform Flutter apps with a deep focus on user experience Emerging tech integrations, including robotics and IoT-powered operations The Opportunity As a highly operational business, we rely on data to guide everything we do. We are a small but impactful data team that works on everything from operations research to optimise thousands of parcel deliveries daily, to detailed business metrics that drive our expansion and investment decisions, and everything in between. We are looking for a Data Analyst to work on Last Mile Marketplace. This role is an opportunity to apply your analytical skills directly to the design and performance of critical logistics infrastructure as we scale. You'll work closely with squads across routing, sortation, first mile, middle mile, last mile, marketplace, and our commercial functions, and collaborate with operations, product, and engineering to identify problems, shape hypotheses, and deliver insight. You'll be an embedded contributor within key cross-functional squads, with strong exposure to real-world operations and the opportunity to drive meaningful change through data. Last Mile Marketplace Matching & Route Discoverability: Understand and optimise how couriers discover and book routes. Analyse booking data to identify what characteristics drive selection; use simulations and experiments to refine how, when, and to whom routes are shown, improving match quality and overall booking efficiency across the network. Product Analytics: Analyse how couriers interact with our Last Mile app across booking funnels and core features. Run experiments to evaluate the impact of visibility, functionality, and interface changes on courier conversion, route uptake, and operational performance. Use this to shape product decisions and drive continuous improvement in courier experience. Who Will Thrive in this role? Define key performance indicators and build dashboards that make operational performance transparent and actionable Support analysis of operational performance and help identify levers for improvement Translate business problems into analytical questions - and analytical results into clear, actionable recommendations Collaborate with data scientists, engineers, and operators to build data tools and surface performance insights Contribute to scoped data projects from definition to delivery, with support from an experienced team of data professionals 3+ years of experience as a data analyst or in a similar role Strong SQL skills and experience with BI/data visualisation tools Well-developed analytical and problem-solving skills, with a proven ability to derive insight from complex data Effective communication skills - you can clearly explain analytical findings to both technical and non-technical audiences A commercial mindset - you care about impact, not just insight Fast and Focused Hiring Process Talent Acquisition Interview - 30mins Online Hiring Manager Interview - 45mins SQL Live Coding - 60mins Case Study - 60mins Relay Operating Principles & Impact- 60mins Decision and offer within 48 hours. Our process mirrors our pace of work. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in person interactions that drive impact. We work 4 days on site, with 1 day remote. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Dec 16, 2025
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Andy Turner - Director of Data Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver. Tech Stack Highlights Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cross-platform Flutter apps with a deep focus on user experience Emerging tech integrations, including robotics and IoT-powered operations The Opportunity As a highly operational business, we rely on data to guide everything we do. We are a small but impactful data team that works on everything from operations research to optimise thousands of parcel deliveries daily, to detailed business metrics that drive our expansion and investment decisions, and everything in between. We are looking for a Data Analyst to work on Last Mile Marketplace. This role is an opportunity to apply your analytical skills directly to the design and performance of critical logistics infrastructure as we scale. You'll work closely with squads across routing, sortation, first mile, middle mile, last mile, marketplace, and our commercial functions, and collaborate with operations, product, and engineering to identify problems, shape hypotheses, and deliver insight. You'll be an embedded contributor within key cross-functional squads, with strong exposure to real-world operations and the opportunity to drive meaningful change through data. Last Mile Marketplace Matching & Route Discoverability: Understand and optimise how couriers discover and book routes. Analyse booking data to identify what characteristics drive selection; use simulations and experiments to refine how, when, and to whom routes are shown, improving match quality and overall booking efficiency across the network. Product Analytics: Analyse how couriers interact with our Last Mile app across booking funnels and core features. Run experiments to evaluate the impact of visibility, functionality, and interface changes on courier conversion, route uptake, and operational performance. Use this to shape product decisions and drive continuous improvement in courier experience. Who Will Thrive in this role? Define key performance indicators and build dashboards that make operational performance transparent and actionable Support analysis of operational performance and help identify levers for improvement Translate business problems into analytical questions - and analytical results into clear, actionable recommendations Collaborate with data scientists, engineers, and operators to build data tools and surface performance insights Contribute to scoped data projects from definition to delivery, with support from an experienced team of data professionals 3+ years of experience as a data analyst or in a similar role Strong SQL skills and experience with BI/data visualisation tools Well-developed analytical and problem-solving skills, with a proven ability to derive insight from complex data Effective communication skills - you can clearly explain analytical findings to both technical and non-technical audiences A commercial mindset - you care about impact, not just insight Fast and Focused Hiring Process Talent Acquisition Interview - 30mins Online Hiring Manager Interview - 45mins SQL Live Coding - 60mins Case Study - 60mins Relay Operating Principles & Impact- 60mins Decision and offer within 48 hours. Our process mirrors our pace of work. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in person interactions that drive impact. We work 4 days on site, with 1 day remote. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Barclays
Marketing Technology (MarTech) Programme Lead
Barclays Knutsford, Cheshire
Join us as the MarTech Programme Lead at Barclays, where you'll shape the future of our digital marketing ecosystem by driving innovation and transformation across our MarTech landscape. In this pivotal role, you'll lead the onboarding and integration of cutting edge technologies, enabling personalized, data driven experiences that deliver exceptional value to our customers. To be successful as the Marketing Technology (MarTech) Programme Lead you should have: Industry Knowledge: Experience with MarTech platforms such as Salesforce Marketing Cloud (SFMC), Adobe Experience Cloud, Tealium, Google Analytics, and Customer Data Platforms (CDPs). Ability to leverage these tools to unlock measurable business value. Technology Delivery: Expertise in taking complex technology solutions from design through to successful delivery. Ability to manage end to end implementation, ensuring integration, scalability, and compliance. Stakeholder Management: Proven ability to engage diverse business stakeholders, translate complex MarTech concepts into actionable strategies, and collaborate effectively across teams. Governance & Planning: Strong capability in programme governance, risk management, and strategic planning to ensure delivery excellence. Finance & Reporting: Ability to manage programme budgets, forecasts, and financial reporting with precision. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be located at our Knutsford or Northampton office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalates breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mind - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 16, 2025
Full time
Join us as the MarTech Programme Lead at Barclays, where you'll shape the future of our digital marketing ecosystem by driving innovation and transformation across our MarTech landscape. In this pivotal role, you'll lead the onboarding and integration of cutting edge technologies, enabling personalized, data driven experiences that deliver exceptional value to our customers. To be successful as the Marketing Technology (MarTech) Programme Lead you should have: Industry Knowledge: Experience with MarTech platforms such as Salesforce Marketing Cloud (SFMC), Adobe Experience Cloud, Tealium, Google Analytics, and Customer Data Platforms (CDPs). Ability to leverage these tools to unlock measurable business value. Technology Delivery: Expertise in taking complex technology solutions from design through to successful delivery. Ability to manage end to end implementation, ensuring integration, scalability, and compliance. Stakeholder Management: Proven ability to engage diverse business stakeholders, translate complex MarTech concepts into actionable strategies, and collaborate effectively across teams. Governance & Planning: Strong capability in programme governance, risk management, and strategic planning to ensure delivery excellence. Finance & Reporting: Ability to manage programme budgets, forecasts, and financial reporting with precision. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be located at our Knutsford or Northampton office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalates breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mind - to Empower, Challenge and Drive - the operating manual for how we behave.
Sales Solutions Specialist - Pharma / Life Science
IQVIA LLC
Sales Solutions Specialist - Pharma / Life Science page is loaded Sales Solutions Specialist - Pharma / Life Sciencelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Join us on our exciting journey! IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward. Job Overview Develops new business for a specific product specialty, providing the product expertise and sales leadership to identify & qualify revenue opportunities, proactively manage the selling process, and close the sale in both existing and new accounts. Essential Functions • Achieves growth & revenue targets for assigned product through a consultative sales approach that solves client business issues. • Proactively strengthens in-depth knowledge of product and its application within a client's enterprise. • Participates with Account Directors to establish account planning strategy as it relates to assigned product area. • Collaborates with Customer Team to target and validate opportunities for assigned customers / territory. • Interfaces with customer at all levels. • Creates and presents client proposals that result in winning sales. • As necessary, identifies and manages resources to develop proposals that position IQVIA capabilities & solutions to customers. • Monitors delivery, implementation, and customer satisfaction. • Seeks "starburst" opportunities within existing customers to grow revenue opportunities across the IQVIA suite of offerings. • As part of the sales process, gathers market and client intelligence and provides strategic feedback to Marketing, Consulting, Service, and Sales to strengthen offerings and capture additional business. • May have leadership responsibility with less experienced solutions sales personnel. Our Ideal Candidate Will Have • Bachelor's Degree Req • 3 years relevant sales or account management experience Req • Possesses knowledge of key marketplace issues for the pharmaceutical industry and related businesses. • Deep knowledge of one or more IQVIA specialty products along with subject matter expertise relating to client business processes that are improved by the IQVIA solution. Must be a superior and successful sales person, have excellent presentation and writing skills, act with a sense of urgency, and be able to work both independently and within a team environment. • Must have successful experience identifying and closing new business opportunities and developing positive relationships at all levels of client management and within IQVIA sales, consulting and marketing teams. • Must be revenue driven, knowledgeable, consultative, a problem solver, customer focused, creative, resourceful, fast & flexible, team player, organized, and an effective negotiator.We know that meaningful results require not only the right approach but also the right people . Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more atIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Dec 16, 2025
Full time
Sales Solutions Specialist - Pharma / Life Science page is loaded Sales Solutions Specialist - Pharma / Life Sciencelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Join us on our exciting journey! IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward. Job Overview Develops new business for a specific product specialty, providing the product expertise and sales leadership to identify & qualify revenue opportunities, proactively manage the selling process, and close the sale in both existing and new accounts. Essential Functions • Achieves growth & revenue targets for assigned product through a consultative sales approach that solves client business issues. • Proactively strengthens in-depth knowledge of product and its application within a client's enterprise. • Participates with Account Directors to establish account planning strategy as it relates to assigned product area. • Collaborates with Customer Team to target and validate opportunities for assigned customers / territory. • Interfaces with customer at all levels. • Creates and presents client proposals that result in winning sales. • As necessary, identifies and manages resources to develop proposals that position IQVIA capabilities & solutions to customers. • Monitors delivery, implementation, and customer satisfaction. • Seeks "starburst" opportunities within existing customers to grow revenue opportunities across the IQVIA suite of offerings. • As part of the sales process, gathers market and client intelligence and provides strategic feedback to Marketing, Consulting, Service, and Sales to strengthen offerings and capture additional business. • May have leadership responsibility with less experienced solutions sales personnel. Our Ideal Candidate Will Have • Bachelor's Degree Req • 3 years relevant sales or account management experience Req • Possesses knowledge of key marketplace issues for the pharmaceutical industry and related businesses. • Deep knowledge of one or more IQVIA specialty products along with subject matter expertise relating to client business processes that are improved by the IQVIA solution. Must be a superior and successful sales person, have excellent presentation and writing skills, act with a sense of urgency, and be able to work both independently and within a team environment. • Must have successful experience identifying and closing new business opportunities and developing positive relationships at all levels of client management and within IQVIA sales, consulting and marketing teams. • Must be revenue driven, knowledgeable, consultative, a problem solver, customer focused, creative, resourceful, fast & flexible, team player, organized, and an effective negotiator.We know that meaningful results require not only the right approach but also the right people . Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more atIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Barclays
Head of Customer Migrations - BPL
Barclays
The Head of Customer Migrations will be the primary liaison between operations, Sales and Product teams. This is a critical role to reduce migration risk. Owning the customer migrations for our customers. Responsible for outlining specific products, features and custom builds that will be needed for each specific cohort. Leading the migration plan by cohort will require an analysis of the end-to-end customer experience to minimise any customer pain and to maximise opportunity for future growth with these customer cohort. Responsible for reducing the risk to customers of migrating onto a new platform by detailing the specific needs by customer cohort. Managing the actual migration and ensuring alignment with key stakeholders. End to end customer experience and process mapping to identify and deliver future enhancements. Skills and Experience Required: Significant customer migration experience at a UK based payment acquirer. Deep acquiring and payment expertise with a significant track record of working in the payment acquiring industry. Experience across Enterprise and SME customer migrations in the acquiring industry. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit Purpose of the role To define customer objectives, analyse customer data, develop a testing plan, customer triggers and next best action communications to drive revenue growth through customer engagement, growth, and retention Accountabilities Development of a comprehensive CRM strategy aligned with overall business objectives. Implementation of marketing automation processes to streamline and personalise customer communications. Customer needs assessment through research and data analytics to derive insights into customer behaviour and develop segmentation to tailor marketing activity to different target audiences, as needed. Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approach s, and regular review of progress. Selection, implementation and optimisation of CRM technology to meet business needs, where relevant. Collation of client feedback and insights to understand their evolving needs and preferences, leveraging data and analytics for the identification of trends and opportunities for improvement, if required. Maintenance of client records, including account information, interactions, and documentation, where appropriate. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 16, 2025
Full time
The Head of Customer Migrations will be the primary liaison between operations, Sales and Product teams. This is a critical role to reduce migration risk. Owning the customer migrations for our customers. Responsible for outlining specific products, features and custom builds that will be needed for each specific cohort. Leading the migration plan by cohort will require an analysis of the end-to-end customer experience to minimise any customer pain and to maximise opportunity for future growth with these customer cohort. Responsible for reducing the risk to customers of migrating onto a new platform by detailing the specific needs by customer cohort. Managing the actual migration and ensuring alignment with key stakeholders. End to end customer experience and process mapping to identify and deliver future enhancements. Skills and Experience Required: Significant customer migration experience at a UK based payment acquirer. Deep acquiring and payment expertise with a significant track record of working in the payment acquiring industry. Experience across Enterprise and SME customer migrations in the acquiring industry. Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit Purpose of the role To define customer objectives, analyse customer data, develop a testing plan, customer triggers and next best action communications to drive revenue growth through customer engagement, growth, and retention Accountabilities Development of a comprehensive CRM strategy aligned with overall business objectives. Implementation of marketing automation processes to streamline and personalise customer communications. Customer needs assessment through research and data analytics to derive insights into customer behaviour and develop segmentation to tailor marketing activity to different target audiences, as needed. Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approach s, and regular review of progress. Selection, implementation and optimisation of CRM technology to meet business needs, where relevant. Collation of client feedback and insights to understand their evolving needs and preferences, leveraging data and analytics for the identification of trends and opportunities for improvement, if required. Maintenance of client records, including account information, interactions, and documentation, where appropriate. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays
Marketing Technology (MarTech) Programme Lead
Barclays Great Houghton, Northamptonshire
Join us as the MarTech Programme Lead at Barclays, where you'll shape the future of our digital marketing ecosystem by driving innovation and transformation across our MarTech landscape. In this pivotal role, you'll lead the onboarding and integration of cutting edge technologies, enabling personalized, data driven experiences that deliver exceptional value to our customers. To be successful as the Marketing Technology (MarTech) Programme Lead you should have: Industry Knowledge: Experience with MarTech platforms such as Salesforce Marketing Cloud (SFMC), Adobe Experience Cloud, Tealium, Google Analytics, and Customer Data Platforms (CDPs). Ability to leverage these tools to unlock measurable business value. Technology Delivery: Expertise in taking complex technology solutions from design through to successful delivery. Ability to manage end to end implementation, ensuring integration, scalability, and compliance. Stakeholder Management: Proven ability to engage diverse business stakeholders, translate complex MarTech concepts into actionable strategies, and collaborate effectively across teams. Governance & Planning: Strong capability in programme governance, risk management, and strategic planning to ensure delivery excellence. Finance & Reporting: Ability to manage programme budgets, forecasts, and financial reporting with precision. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be located at our Knutsford or Northampton office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalates breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mind - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 16, 2025
Full time
Join us as the MarTech Programme Lead at Barclays, where you'll shape the future of our digital marketing ecosystem by driving innovation and transformation across our MarTech landscape. In this pivotal role, you'll lead the onboarding and integration of cutting edge technologies, enabling personalized, data driven experiences that deliver exceptional value to our customers. To be successful as the Marketing Technology (MarTech) Programme Lead you should have: Industry Knowledge: Experience with MarTech platforms such as Salesforce Marketing Cloud (SFMC), Adobe Experience Cloud, Tealium, Google Analytics, and Customer Data Platforms (CDPs). Ability to leverage these tools to unlock measurable business value. Technology Delivery: Expertise in taking complex technology solutions from design through to successful delivery. Ability to manage end to end implementation, ensuring integration, scalability, and compliance. Stakeholder Management: Proven ability to engage diverse business stakeholders, translate complex MarTech concepts into actionable strategies, and collaborate effectively across teams. Governance & Planning: Strong capability in programme governance, risk management, and strategic planning to ensure delivery excellence. Finance & Reporting: Ability to manage programme budgets, forecasts, and financial reporting with precision. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be located at our Knutsford or Northampton office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalates breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mind - to Empower, Challenge and Drive - the operating manual for how we behave.
loveholidays
Head of Product - Selling
loveholidays
Why Technology at loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this. About the team In order to scale our platform at loveholidays, we have split it into four departments made up of cross functional product teams, all operating in an agile environment. The Selling department is responsible for building the best holiday search experience for customers - searching through trillions of offers and ensuring a seamless checkout experience through both our app and web as well as providing our selling commercial teams the tools they need to optimise our marketing activity, on site experience and pricing. Areas of responsibility include our checkout, performance marketing platform, CRM platform and content engineering. Our other departments Managing - Looks after the entire post-booking journey, from managing the customers booking through our app to the call centre tooling and chatbot that services all our customers' needs Supplying - the teams responsible for hotel, flight and ancillary supplier integrations, including data ingestion and reservation APIs, with a focus on optimising breadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components Core engineering - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems are built on - such as our infrastructure and content management systems. Your day-to-day Set and manage the Selling platform strategy alongside the Head of Engineering and Director of Design & Research Work closely with the VP of Product, CPO and other Heads of Product to align on our overall product strategy and collaborate with key commercial partners including marketing and supply Drive product development and delivery through amazing prioritisation, setting the pace of the teams and unblocking execution Drive a detailed understanding of the performance of our selling product and its impact to both short and long term trading performance - driving a culture of commercial impact and delivery throughout the selling platform teams Define and monitor our Platform Selling KPIs and evolve them over time as the business changes Manage, grow and mentor a group of PMs across the Selling department Work closely with our designers on product discovery, and research by deeply understanding our customers and their needs Work with internal stakeholders including the CMO, CPO and CDO, communicate progress through steering with the leadership team and be part of product leadership to steer other product areas Manage the Selling product budget and evolve the team structures alongside the Head of Engineering Your skillset Proven experience in product management ideally focused on B2C marketplaces, and have held a Lead / Leadership position in product or technology Successful in shipping new and existing customer products and can talk about key metrics and failures around them Great written and verbal communication skills and an ability to bring stakeholders on the Selling journey Experience in product analytics and tools like BigQuery to unlock insights and give the team visibility into metrics You've worked in cross functional, autonomous teams and have experience doing internal research for customers with a strong understanding of product discovery A passion for building exceptional products that delight customers and drive business value Perks of joining us Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey Intro to loveholidays with a member of the Talent team - 30 mins 1st stage interview with VP Product - 45 mins 2nd stage - Culture and Values interview with CPO & Business Stakeholder - 45-60 mins Onsite Presentation - Present a product strategy case study to our CPO and other key stakeholders, followed by business stakeholder meets - 120 mins
Dec 16, 2025
Full time
Why Technology at loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this. About the team In order to scale our platform at loveholidays, we have split it into four departments made up of cross functional product teams, all operating in an agile environment. The Selling department is responsible for building the best holiday search experience for customers - searching through trillions of offers and ensuring a seamless checkout experience through both our app and web as well as providing our selling commercial teams the tools they need to optimise our marketing activity, on site experience and pricing. Areas of responsibility include our checkout, performance marketing platform, CRM platform and content engineering. Our other departments Managing - Looks after the entire post-booking journey, from managing the customers booking through our app to the call centre tooling and chatbot that services all our customers' needs Supplying - the teams responsible for hotel, flight and ancillary supplier integrations, including data ingestion and reservation APIs, with a focus on optimising breadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components Core engineering - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems are built on - such as our infrastructure and content management systems. Your day-to-day Set and manage the Selling platform strategy alongside the Head of Engineering and Director of Design & Research Work closely with the VP of Product, CPO and other Heads of Product to align on our overall product strategy and collaborate with key commercial partners including marketing and supply Drive product development and delivery through amazing prioritisation, setting the pace of the teams and unblocking execution Drive a detailed understanding of the performance of our selling product and its impact to both short and long term trading performance - driving a culture of commercial impact and delivery throughout the selling platform teams Define and monitor our Platform Selling KPIs and evolve them over time as the business changes Manage, grow and mentor a group of PMs across the Selling department Work closely with our designers on product discovery, and research by deeply understanding our customers and their needs Work with internal stakeholders including the CMO, CPO and CDO, communicate progress through steering with the leadership team and be part of product leadership to steer other product areas Manage the Selling product budget and evolve the team structures alongside the Head of Engineering Your skillset Proven experience in product management ideally focused on B2C marketplaces, and have held a Lead / Leadership position in product or technology Successful in shipping new and existing customer products and can talk about key metrics and failures around them Great written and verbal communication skills and an ability to bring stakeholders on the Selling journey Experience in product analytics and tools like BigQuery to unlock insights and give the team visibility into metrics You've worked in cross functional, autonomous teams and have experience doing internal research for customers with a strong understanding of product discovery A passion for building exceptional products that delight customers and drive business value Perks of joining us Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey Intro to loveholidays with a member of the Talent team - 30 mins 1st stage interview with VP Product - 45 mins 2nd stage - Culture and Values interview with CPO & Business Stakeholder - 45-60 mins Onsite Presentation - Present a product strategy case study to our CPO and other key stakeholders, followed by business stakeholder meets - 120 mins
Chambers and Partners
People Business Partner
Chambers and Partners City, London
Email: Overview Chambers and Partners is excited to be seeking a talented People Business Partner to join our team and drive impactful people strategies across Research and other key functions. In this pivotal role, you'll be at the heart of shaping our people agenda, working alongside leaders to ensure the right talent is in place at every level. You'll have the opportunity to collaborate with stakeholders to design innovative solutions that enhance efficiency, reduce costs, and create lasting value. If you're passionate about building strong relationships and making a meaningful impact through people centric solutions, we'd love to hear from you. Main Duties and Responsibilities Build relationships with key stakeholders to support the Research Department with continued growth. Primarily partner with the Research function and act as the dedicated People support for Tech, Data & Strategy. Provide support to fellow People Business Partner and Head of People & DEI as needed, fostering a collaborative environment through regular information sharing. Ensure compliance with all relevant employment laws and regulations and keep abreast of changes and developments in People best practices and legislation. Provide expert advice and guidance to employees and management on company culture, procedures, best practices. Act as a trusted advisor to key stakeholders on People related matters, providing insights and recommendations. Manage complex employee relations cases, including redundancies, organisational change, and provide guidance and advice to other People Team members involved. Support the implementation of performance improvement plans and monitor progress to ensure successful outcomes. Foster a proactive approach to analysing People data to identify trends and provide insights for continuous improvement. Partner with the Head of People & DEI to review our employee benefits offering and conduct market research to ensure our employee value proposition remains attractive and cost effective. Partner with stakeholders and the wider People Team to roll out key people initiatives, including benefit and policy updates, engagement activities, pay reviews, and performance cycles. Support the People Advisor with Maternity, Paternity, and other Leave in your functions. Oversee all Visa applications and renewals for your functions. Skills and Experience Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field. Demonstrable experience in a People function with partnering experience. Experience managing the full employee lifecycle. Strong understanding of HR, HR legal compliance, data principles and practices. Excellent communication skills, both written and verbal. Ability to interpret and utilise people data to drive HR strategies and initiatives. Experience developing, maintaining and analysing HR metrics and dashboards. Person Specification Excellent communicator adept at making and maintaining relationships. Strong analytical skills with proficiency in HRIS systems, data analysis tools, and Microsoft Office Suite (Excel, PowerPoint, Word). Strong knowledge of People policies, procedures and legal requirements. Flexibility in managing multiple priorities and projects. Strong team player with the ability to work collaboratively with others. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Dec 16, 2025
Full time
Email: Overview Chambers and Partners is excited to be seeking a talented People Business Partner to join our team and drive impactful people strategies across Research and other key functions. In this pivotal role, you'll be at the heart of shaping our people agenda, working alongside leaders to ensure the right talent is in place at every level. You'll have the opportunity to collaborate with stakeholders to design innovative solutions that enhance efficiency, reduce costs, and create lasting value. If you're passionate about building strong relationships and making a meaningful impact through people centric solutions, we'd love to hear from you. Main Duties and Responsibilities Build relationships with key stakeholders to support the Research Department with continued growth. Primarily partner with the Research function and act as the dedicated People support for Tech, Data & Strategy. Provide support to fellow People Business Partner and Head of People & DEI as needed, fostering a collaborative environment through regular information sharing. Ensure compliance with all relevant employment laws and regulations and keep abreast of changes and developments in People best practices and legislation. Provide expert advice and guidance to employees and management on company culture, procedures, best practices. Act as a trusted advisor to key stakeholders on People related matters, providing insights and recommendations. Manage complex employee relations cases, including redundancies, organisational change, and provide guidance and advice to other People Team members involved. Support the implementation of performance improvement plans and monitor progress to ensure successful outcomes. Foster a proactive approach to analysing People data to identify trends and provide insights for continuous improvement. Partner with the Head of People & DEI to review our employee benefits offering and conduct market research to ensure our employee value proposition remains attractive and cost effective. Partner with stakeholders and the wider People Team to roll out key people initiatives, including benefit and policy updates, engagement activities, pay reviews, and performance cycles. Support the People Advisor with Maternity, Paternity, and other Leave in your functions. Oversee all Visa applications and renewals for your functions. Skills and Experience Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field. Demonstrable experience in a People function with partnering experience. Experience managing the full employee lifecycle. Strong understanding of HR, HR legal compliance, data principles and practices. Excellent communication skills, both written and verbal. Ability to interpret and utilise people data to drive HR strategies and initiatives. Experience developing, maintaining and analysing HR metrics and dashboards. Person Specification Excellent communicator adept at making and maintaining relationships. Strong analytical skills with proficiency in HRIS systems, data analysis tools, and Microsoft Office Suite (Excel, PowerPoint, Word). Strong knowledge of People policies, procedures and legal requirements. Flexibility in managing multiple priorities and projects. Strong team player with the ability to work collaboratively with others. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Software Development Manager
Rex Technologies GmbH
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Software Development Manager - Analytics Development Team Based in London and working within Marex Solutions, the Software Development Manager will lead our Analytics Development Team. The ideal candidate will possess extensive software engineering experience combined with a strong understanding of financial markets. You'll be responsible for overseeing the design, development, and deployment of advanced software solutions - including a high-performance, distributed computing and market data management platform that orchestrates data flows and computational resources for quantitative analytics libraries. The role requires close collaboration with key stakeholders, particularly across trading desks and quantitative teams, to ensure solutions meet business needs and align with strategic goals. You'll drive the adoption of best practices and Agile methodologies, manage project risks, and stay current with emerging technologies to keep Marex at the forefront of innovation. We're looking for a hands on leader with strong communication and interpersonal skills who can foster a collaborative, high performing, and innovative team culture. Responsibilities Oversee the overall architecture and design of technology solutions developed and maintained by the team. Contribute to the technical direction of the department by researching emerging concepts and technologies and evaluating third party tools and products for potential adoption. Collaborate with the Lead Development Manager and Head of Solutions Technology to define the development roadmap and strategic priorities. Manage projects to ensure they are executed efficiently and delivered on time, within scope, and on budget. Liaise closely with business stakeholders, including BAs, Quants, and Trading Desks, to define requirements and provide regular progress updates. Ensure all delivered systems meet production quality standards and are properly documented for business handover and long term support. Help define, promote, and enforce best practices in software development, ensuring consistent adherence across the team. Act as Scrum Master, facilitating sprint planning, stand ups, retrospectives, and ensuring Agile principles are followed. Ensure stories and bugs are sprint ready - well defined, prioritised, testable, and supported by clear acceptance criteria. Address and resolve support issues promptly and professionally. Comply with the Operational Risk Framework, ensuring all regulatory and company requirements are met. Serve as a role model for integrity, professionalism, and alignment with company values. Always comply with the FCA's Code of Conduct and internal company policies. Remain fully aware of and adhere to all internal policies relevant to your role and responsibilities. Report any policy breaches to Compliance or your supervisor as required. Escalate risk events immediately and contribute to ongoing risk management processes as necessary. Skills and Experience Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Proficient in C# and Python for application and analytical development. Hands on experience with React, JavaScript, and TypeScript for front end development. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex ideas clearly. Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Keen to work in a fast paced environment. Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Dec 16, 2025
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Software Development Manager - Analytics Development Team Based in London and working within Marex Solutions, the Software Development Manager will lead our Analytics Development Team. The ideal candidate will possess extensive software engineering experience combined with a strong understanding of financial markets. You'll be responsible for overseeing the design, development, and deployment of advanced software solutions - including a high-performance, distributed computing and market data management platform that orchestrates data flows and computational resources for quantitative analytics libraries. The role requires close collaboration with key stakeholders, particularly across trading desks and quantitative teams, to ensure solutions meet business needs and align with strategic goals. You'll drive the adoption of best practices and Agile methodologies, manage project risks, and stay current with emerging technologies to keep Marex at the forefront of innovation. We're looking for a hands on leader with strong communication and interpersonal skills who can foster a collaborative, high performing, and innovative team culture. Responsibilities Oversee the overall architecture and design of technology solutions developed and maintained by the team. Contribute to the technical direction of the department by researching emerging concepts and technologies and evaluating third party tools and products for potential adoption. Collaborate with the Lead Development Manager and Head of Solutions Technology to define the development roadmap and strategic priorities. Manage projects to ensure they are executed efficiently and delivered on time, within scope, and on budget. Liaise closely with business stakeholders, including BAs, Quants, and Trading Desks, to define requirements and provide regular progress updates. Ensure all delivered systems meet production quality standards and are properly documented for business handover and long term support. Help define, promote, and enforce best practices in software development, ensuring consistent adherence across the team. Act as Scrum Master, facilitating sprint planning, stand ups, retrospectives, and ensuring Agile principles are followed. Ensure stories and bugs are sprint ready - well defined, prioritised, testable, and supported by clear acceptance criteria. Address and resolve support issues promptly and professionally. Comply with the Operational Risk Framework, ensuring all regulatory and company requirements are met. Serve as a role model for integrity, professionalism, and alignment with company values. Always comply with the FCA's Code of Conduct and internal company policies. Remain fully aware of and adhere to all internal policies relevant to your role and responsibilities. Report any policy breaches to Compliance or your supervisor as required. Escalate risk events immediately and contribute to ongoing risk management processes as necessary. Skills and Experience Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Proficient in C# and Python for application and analytical development. Hands on experience with React, JavaScript, and TypeScript for front end development. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex ideas clearly. Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Keen to work in a fast paced environment. Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Revenue Operations Manager
Wordsmith AI Ltd Edinburgh, Midlothian
Role - Revenue Operations Manager Comp - Competitive + Equity Location - Edinburgh HQ (Hybrid) Wordsmith Most legal teams are drowning. They're buried under internal questions, contract reviews, policy approvals, and fire drills from every corner of the business. Wordsmith is the AI command centre for in house legal. We automate the chaos - intake, Q&A, redlines, drafting, and research - so legal can finally operate at the speed of business. We're building the future of legal work. Backed by Index Ventures and some of the sharpest minds in law and AI, we're scaling fast across London, New York, and beyond. The Role Wordsmith is building the AI command centre for in house legal teams - and our GTM engine is scaling fast. As RevOps Manager, you'll bring order, insight, and leverage to how we grow. You'll own the systems, data, and processes that connect Marketing, Sales, and Customer Success - making sure every lead, deal, and renewal moves through the funnel with precision. This is a hands on, high impact role for someone who loves turning chaos into clarity and can see both the numbers and the story behind them. What You'll do 1. Systems & Data Own and optimise our GTM stack to keep data clean, connected, and actionable. Integrate CRM, marketing, and finance tools to eliminate silos and manual work. 2. Process & Enablement Design and document scalable GTM workflows - lead routing, pipeline stages, hand offs, and SLAs. Train and enable teams to follow consistent definitions and reporting standards. 3. Analytics & Forecasting Build dashboards that track pipeline health, conversion, retention, and revenue efficiency. Support forecasting and territory planning with data driven insights. 4. Strategic Projects Partner with leadership on pricing, segmentation, and GTM experiments. Help prepare systems and data for future scale - smarter, faster, more predictable growth. What We're Looking For Experience 4-6 years in Revenue Operations, Sales Operations, or GTM Analytics. Deep familiarity with CRM administration (Attio/HubSpot/Salesforce) and automation workflows. Proven success improving forecast accuracy, funnel hygiene, and lead routing speed. Experience partnering across Sales, Product, Marketing, and Finance. Skills Strong data and analytical skills (SQL, BI tools, spreadsheet modeling). Proficiency with GTM systems (CRM, MAP, enrichment, dialers). Ability to design clear dashboards and actionable insights. Excellent communication and cross functional collaboration. Mindset Builder mentality - thrives in fast scaling, ambiguous environments. Detail oriented and data driven, but commercially pragmatic. High ownership and urgency - "forecast, funnel, and follow through." Transparent, collaborative, and low ego operator. What you can expect Impact: You'll be the engine room behind our revenue team - keeping data sharp and decisions smart. Scope: Own systems, reporting, and process design across the entire customer lifecycle. Tools: Shape how we scale and build a modern stack that drives efficiency. Exposure: Work shoulder to shoulder with Sales, Marketing, Finance, and Product leadership. Culture: Ambitious, low ego, and built for speed - we care about clarity and outcomes, not hierarchy. Growth: Path to Head of RevOps as we expand globally. Why Wordsmith You'll be joining a company in full acceleration - Series A with $25M raised, 1000% ARR growth, and a product that's reshaping how legal teams operate. If you're looking for more than just a job - a place to build, learn, and win - this could be the one.
Dec 16, 2025
Full time
Role - Revenue Operations Manager Comp - Competitive + Equity Location - Edinburgh HQ (Hybrid) Wordsmith Most legal teams are drowning. They're buried under internal questions, contract reviews, policy approvals, and fire drills from every corner of the business. Wordsmith is the AI command centre for in house legal. We automate the chaos - intake, Q&A, redlines, drafting, and research - so legal can finally operate at the speed of business. We're building the future of legal work. Backed by Index Ventures and some of the sharpest minds in law and AI, we're scaling fast across London, New York, and beyond. The Role Wordsmith is building the AI command centre for in house legal teams - and our GTM engine is scaling fast. As RevOps Manager, you'll bring order, insight, and leverage to how we grow. You'll own the systems, data, and processes that connect Marketing, Sales, and Customer Success - making sure every lead, deal, and renewal moves through the funnel with precision. This is a hands on, high impact role for someone who loves turning chaos into clarity and can see both the numbers and the story behind them. What You'll do 1. Systems & Data Own and optimise our GTM stack to keep data clean, connected, and actionable. Integrate CRM, marketing, and finance tools to eliminate silos and manual work. 2. Process & Enablement Design and document scalable GTM workflows - lead routing, pipeline stages, hand offs, and SLAs. Train and enable teams to follow consistent definitions and reporting standards. 3. Analytics & Forecasting Build dashboards that track pipeline health, conversion, retention, and revenue efficiency. Support forecasting and territory planning with data driven insights. 4. Strategic Projects Partner with leadership on pricing, segmentation, and GTM experiments. Help prepare systems and data for future scale - smarter, faster, more predictable growth. What We're Looking For Experience 4-6 years in Revenue Operations, Sales Operations, or GTM Analytics. Deep familiarity with CRM administration (Attio/HubSpot/Salesforce) and automation workflows. Proven success improving forecast accuracy, funnel hygiene, and lead routing speed. Experience partnering across Sales, Product, Marketing, and Finance. Skills Strong data and analytical skills (SQL, BI tools, spreadsheet modeling). Proficiency with GTM systems (CRM, MAP, enrichment, dialers). Ability to design clear dashboards and actionable insights. Excellent communication and cross functional collaboration. Mindset Builder mentality - thrives in fast scaling, ambiguous environments. Detail oriented and data driven, but commercially pragmatic. High ownership and urgency - "forecast, funnel, and follow through." Transparent, collaborative, and low ego operator. What you can expect Impact: You'll be the engine room behind our revenue team - keeping data sharp and decisions smart. Scope: Own systems, reporting, and process design across the entire customer lifecycle. Tools: Shape how we scale and build a modern stack that drives efficiency. Exposure: Work shoulder to shoulder with Sales, Marketing, Finance, and Product leadership. Culture: Ambitious, low ego, and built for speed - we care about clarity and outcomes, not hierarchy. Growth: Path to Head of RevOps as we expand globally. Why Wordsmith You'll be joining a company in full acceleration - Series A with $25M raised, 1000% ARR growth, and a product that's reshaping how legal teams operate. If you're looking for more than just a job - a place to build, learn, and win - this could be the one.
Music Market Research & Analytics Lead
Warner Music Group City, London
A leading global music company is seeking a Manager for Market Research & Analytics to lead comprehensive data-driven research initiatives and evaluate acquisition opportunities. Candidates should possess strong analytical skills, a passion for music, and advanced proficiency in data analysis tools. The role involves strategic communication of findings and supporting sales performance analysis across EMEA, offering a unique opportunity to influence the growth of the music catalog business.
Dec 16, 2025
Full time
A leading global music company is seeking a Manager for Market Research & Analytics to lead comprehensive data-driven research initiatives and evaluate acquisition opportunities. Candidates should possess strong analytical skills, a passion for music, and advanced proficiency in data analysis tools. The role involves strategic communication of findings and supporting sales performance analysis across EMEA, offering a unique opportunity to influence the growth of the music catalog business.
Manager, Market Research & Analytics
Warner Music Group City, London
Manager, Market Research & Analytics Job Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. Job title: Manager, Market Research & Analytics Position Summary We are seeking a highly analytical and music-passionate Manager, Market Research & Analytics to join our Mergers & Acquisitions (M&A) and EMEA sales team. This pivotal role is dedicated to identifying and evaluating potential acquisition opportunities within the global music catalogue landscape through advanced data analysis and providing commercial insight support for physical sales in EMEA. You will be instrumental in leveraging quantitative and qualitative insights to inform strategic catalogue acquisitions and contribute significantly to our growth initiatives. Responsibilities Catalogue Discovery & Market Analysis: Lead comprehensive data-driven research initiatives to identify emerging and established music catalogues with acquisition potential across the global landscape. Develop and implement sophisticated methodologies for gathering, synthesizing, and analysing vast datasets related to artist catalogues, royalty streams, historical performance, genre trends, and competitive activity. Utilize and expand research tools and platforms (e.g., Music Connect, Sodatone, Chartmetric, Mediabase, or similar industry-specific analytics tools) to uncover unique qualitative and quantitative insights on potential acquisition targets. Generate advanced market landscape analyses and competitive intelligence reports, highlighting trends, valuations, and actionable insights for senior leadership. Data & Insights Generation: Design and execute data pulls, transformations, and analyses to support catalogue valuation and acquisition strategy, moving beyond basic scenario analysis to deeper predictive insights. Develop and maintain robust data pipelines and analytical frameworks to ensure data accuracy, integrity, and timely delivery for internal review and strategic decision-making. Proactively identify gaps in market data and develop creative solutions for data collection and analysis to enhance our understanding of the music catalogue ecosystem. Strategic Reporting & Communication: Craft compelling, data-rich presentations, reports, and internal memos for senior leadership and key stakeholders, effectively outlining M&A opportunities, detailed analytical findings, and strategic recommendations. Design and create advanced charts, graphs, and other visual aids to communicate complex analytical insights and market trends with exceptional clarity and impact, akin to "data storytelling skills" found in A&R Research. Regularly communicate research findings and insights to both the M&A team and broader internal stakeholders, contributing to a data-driven acquisition strategy. Strategic Market & Sales Performance Analysis: Design and execute advanced analytical projects using internal and external market data to measure and forecast performance for physical sales channels across EMEA. This includes analysing sales trends, market share, competitive activity, and SKU performance to identify growth opportunities and potential risks. Develop Actionable Insights and Recommendations: Translate complex quantitative and qualitative data findings into clear, strategic, and localized recommendations that inform the EMEA physical sales strategy, target setting, promotional effectiveness, and go-to-market plans for key countries. Manage Data Infrastructure and Reporting Dashboards: Own the design, maintenance, and distribution of key Commercial/Sales performance metrics (KPIs) and dashboards (e.g., using Power BI or Tableau). Ensure data quality and integrity across all sales and market research data sources used for physical sales reporting. Support Sales Planning and Forecasting: Collaborate closely with regional EMEA Sales Leadership and Finance teams to provide data-driven input for annual sales planning, territory design, and accurate quarterly/monthly sales and revenue forecasts for physical goods sold in the EMEA markets. Oversee Market Research Projects: Manage the relationship with external market research vendors and internal teams to initiate, budget, and execute custom research studies (e.g., segmentation, pricing studies, customer journey mapping) relevant to the physical retail and distribution channels in EMEA. Key Requirements Bachelor's degree in Finance, Business Administration, Economics, Data Science, Statistics, Music Business, or a related quantitative field. An MBA or CFA designation is a plus. 3+ years of progressive experience in a data-driven research, analytics, or A&R role, with a proven track record of extracting actionable insights from large datasets. Exceptional analytical and quantitative skills, with a meticulous attention to detail and a commitment to data accuracy. Advanced proficiency in data analysis tools and platforms (e.g., SQL, Python, R, Tableau, Power BI) and expert-level skills in Microsoft Excel (e.g., advanced pivot tables, complex formulas). A profound passion for music and a deep understanding of the global music industry landscape, including intellectual property rights, royalty structures, and the cultural and commercial aspects of music. Superior written and verbal communication skills, with a proven ability to translate complex data into clear, concise, and compelling strategic recommendations. Highly organized, proactive, and adept at managing multiple complex research projects and competing deadlines in a demanding, fast-paced environment. Demonstrated ability to handle highly confidential information with the utmost discretion and professionalism. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.
Dec 16, 2025
Full time
Manager, Market Research & Analytics Job Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. Job title: Manager, Market Research & Analytics Position Summary We are seeking a highly analytical and music-passionate Manager, Market Research & Analytics to join our Mergers & Acquisitions (M&A) and EMEA sales team. This pivotal role is dedicated to identifying and evaluating potential acquisition opportunities within the global music catalogue landscape through advanced data analysis and providing commercial insight support for physical sales in EMEA. You will be instrumental in leveraging quantitative and qualitative insights to inform strategic catalogue acquisitions and contribute significantly to our growth initiatives. Responsibilities Catalogue Discovery & Market Analysis: Lead comprehensive data-driven research initiatives to identify emerging and established music catalogues with acquisition potential across the global landscape. Develop and implement sophisticated methodologies for gathering, synthesizing, and analysing vast datasets related to artist catalogues, royalty streams, historical performance, genre trends, and competitive activity. Utilize and expand research tools and platforms (e.g., Music Connect, Sodatone, Chartmetric, Mediabase, or similar industry-specific analytics tools) to uncover unique qualitative and quantitative insights on potential acquisition targets. Generate advanced market landscape analyses and competitive intelligence reports, highlighting trends, valuations, and actionable insights for senior leadership. Data & Insights Generation: Design and execute data pulls, transformations, and analyses to support catalogue valuation and acquisition strategy, moving beyond basic scenario analysis to deeper predictive insights. Develop and maintain robust data pipelines and analytical frameworks to ensure data accuracy, integrity, and timely delivery for internal review and strategic decision-making. Proactively identify gaps in market data and develop creative solutions for data collection and analysis to enhance our understanding of the music catalogue ecosystem. Strategic Reporting & Communication: Craft compelling, data-rich presentations, reports, and internal memos for senior leadership and key stakeholders, effectively outlining M&A opportunities, detailed analytical findings, and strategic recommendations. Design and create advanced charts, graphs, and other visual aids to communicate complex analytical insights and market trends with exceptional clarity and impact, akin to "data storytelling skills" found in A&R Research. Regularly communicate research findings and insights to both the M&A team and broader internal stakeholders, contributing to a data-driven acquisition strategy. Strategic Market & Sales Performance Analysis: Design and execute advanced analytical projects using internal and external market data to measure and forecast performance for physical sales channels across EMEA. This includes analysing sales trends, market share, competitive activity, and SKU performance to identify growth opportunities and potential risks. Develop Actionable Insights and Recommendations: Translate complex quantitative and qualitative data findings into clear, strategic, and localized recommendations that inform the EMEA physical sales strategy, target setting, promotional effectiveness, and go-to-market plans for key countries. Manage Data Infrastructure and Reporting Dashboards: Own the design, maintenance, and distribution of key Commercial/Sales performance metrics (KPIs) and dashboards (e.g., using Power BI or Tableau). Ensure data quality and integrity across all sales and market research data sources used for physical sales reporting. Support Sales Planning and Forecasting: Collaborate closely with regional EMEA Sales Leadership and Finance teams to provide data-driven input for annual sales planning, territory design, and accurate quarterly/monthly sales and revenue forecasts for physical goods sold in the EMEA markets. Oversee Market Research Projects: Manage the relationship with external market research vendors and internal teams to initiate, budget, and execute custom research studies (e.g., segmentation, pricing studies, customer journey mapping) relevant to the physical retail and distribution channels in EMEA. Key Requirements Bachelor's degree in Finance, Business Administration, Economics, Data Science, Statistics, Music Business, or a related quantitative field. An MBA or CFA designation is a plus. 3+ years of progressive experience in a data-driven research, analytics, or A&R role, with a proven track record of extracting actionable insights from large datasets. Exceptional analytical and quantitative skills, with a meticulous attention to detail and a commitment to data accuracy. Advanced proficiency in data analysis tools and platforms (e.g., SQL, Python, R, Tableau, Power BI) and expert-level skills in Microsoft Excel (e.g., advanced pivot tables, complex formulas). A profound passion for music and a deep understanding of the global music industry landscape, including intellectual property rights, royalty structures, and the cultural and commercial aspects of music. Superior written and verbal communication skills, with a proven ability to translate complex data into clear, concise, and compelling strategic recommendations. Highly organized, proactive, and adept at managing multiple complex research projects and competing deadlines in a demanding, fast-paced environment. Demonstrated ability to handle highly confidential information with the utmost discretion and professionalism. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.
Head of Product
MAGIC
We are seeking a Head of Product to form a crucial part of our early stage product team. You will be responsible for defining and actioning our hugely exciting product roadmap, impacting 1000s of users daily. Our small team consists of highly accomplished individuals, each having achieved prior exits. You will find this role to be highly fulfilling. What is Involved Reporting directly to the CEO, and have a high level of autonomy in helping guide and create the vision for the Product roadmap. Build and execute on product strategy, championing lean, agile and a user-centred approach. Build and maintain an exciting and ambitious product roadmap. Manage and head up a senior Product team. Lead and participate in daily scrum meetings, planning, reviews and retrospectives. Maintain and prioritise the product backlog, defining requirements in the form of user stories and epics. Take charge of project management, defining project specifications and ensuring stakeholder alignment to keep progress on track. Alongside the Senior Product Designer, conduct frequent user research, including interviews and testing, as well as close collaboration with customer support and marketing. Create and maintain an effective repository to synthesise learnings from user research that can help inform the product roadmap and product backlog. Regularly analyse quantitative data in Mixpanel to identify areas of high/low conversion and gather useful learnings to inform product development. Define appropriate success metrics for new releases and monitor success using both quantitative & qualitative data. Represent the customer within the development process. Research competitors, similar products and continually analyse market trends. Qualifications Extensive experience in product management within a consumer startup in a high growth environment. Experience managing a team of 3-5+ people. It would be a requirement that you have a strong understanding of the mechanics/stickiness of health/fitness apps including, but not limited to: Runna, Zing, Peloton, Freeletics, FIIT, Ladder, Echelon, Hydrow, Speediance as well as adjacent apps within wider coaching and gamification such as Duolingo. A robust understanding of how these tools drive engagement and retention is a must on Day One. Demonstrated experience of managing projects and keeping progress on track. Highly product minded with a good understanding of how to build products and a strong product sense. Proficiency in using analytics tools like Mixpanel and project management tools like JIRA. Outstanding communication abilities, particularly in effectively and clearly explaining technical concepts to non-technical individuals and in writing detailed project documentation. Meticulous and thorough in paying attention to details. Experience collaborating in Agile Scrum teams. Self-motivated and capable of working independently. Able to work effectively and cooperatively in a team setting. Passion for fitness, ideally with experience building fitness products and working out. Nice to Haves Experience in building product for Human Machine Interfaces, such as smart appliances (e.g. fridges and microwaves), in-car displays, and preferably smart mirrors. Experience managing physical products, not just software. Having previous experience or knowledge as a developer is beneficial, particularly with an understanding of how software interfaces are constructed (HTML, CSS, and JavaScript). Benefits Competitive salary. Equity Share Options in the company. An impact from day one. Our business is scaling by the day. You'll work on ambitious projects, and your contribution will significantly impact the success of MAGIC AI now and in the future. Unlimited Holiday (self-directed time off) Flexible Home/Hybrid Working from our London HQ (At least 2 days WFH per week) Hardware budget for brand new Macbook or other. Professional learning & development budget. Weekly Free Lunch Club Daily Unlimited Barista Coffee Quarterly Off-sites and regular FUN team socials!
Dec 16, 2025
Full time
We are seeking a Head of Product to form a crucial part of our early stage product team. You will be responsible for defining and actioning our hugely exciting product roadmap, impacting 1000s of users daily. Our small team consists of highly accomplished individuals, each having achieved prior exits. You will find this role to be highly fulfilling. What is Involved Reporting directly to the CEO, and have a high level of autonomy in helping guide and create the vision for the Product roadmap. Build and execute on product strategy, championing lean, agile and a user-centred approach. Build and maintain an exciting and ambitious product roadmap. Manage and head up a senior Product team. Lead and participate in daily scrum meetings, planning, reviews and retrospectives. Maintain and prioritise the product backlog, defining requirements in the form of user stories and epics. Take charge of project management, defining project specifications and ensuring stakeholder alignment to keep progress on track. Alongside the Senior Product Designer, conduct frequent user research, including interviews and testing, as well as close collaboration with customer support and marketing. Create and maintain an effective repository to synthesise learnings from user research that can help inform the product roadmap and product backlog. Regularly analyse quantitative data in Mixpanel to identify areas of high/low conversion and gather useful learnings to inform product development. Define appropriate success metrics for new releases and monitor success using both quantitative & qualitative data. Represent the customer within the development process. Research competitors, similar products and continually analyse market trends. Qualifications Extensive experience in product management within a consumer startup in a high growth environment. Experience managing a team of 3-5+ people. It would be a requirement that you have a strong understanding of the mechanics/stickiness of health/fitness apps including, but not limited to: Runna, Zing, Peloton, Freeletics, FIIT, Ladder, Echelon, Hydrow, Speediance as well as adjacent apps within wider coaching and gamification such as Duolingo. A robust understanding of how these tools drive engagement and retention is a must on Day One. Demonstrated experience of managing projects and keeping progress on track. Highly product minded with a good understanding of how to build products and a strong product sense. Proficiency in using analytics tools like Mixpanel and project management tools like JIRA. Outstanding communication abilities, particularly in effectively and clearly explaining technical concepts to non-technical individuals and in writing detailed project documentation. Meticulous and thorough in paying attention to details. Experience collaborating in Agile Scrum teams. Self-motivated and capable of working independently. Able to work effectively and cooperatively in a team setting. Passion for fitness, ideally with experience building fitness products and working out. Nice to Haves Experience in building product for Human Machine Interfaces, such as smart appliances (e.g. fridges and microwaves), in-car displays, and preferably smart mirrors. Experience managing physical products, not just software. Having previous experience or knowledge as a developer is beneficial, particularly with an understanding of how software interfaces are constructed (HTML, CSS, and JavaScript). Benefits Competitive salary. Equity Share Options in the company. An impact from day one. Our business is scaling by the day. You'll work on ambitious projects, and your contribution will significantly impact the success of MAGIC AI now and in the future. Unlimited Holiday (self-directed time off) Flexible Home/Hybrid Working from our London HQ (At least 2 days WFH per week) Hardware budget for brand new Macbook or other. Professional learning & development budget. Weekly Free Lunch Club Daily Unlimited Barista Coffee Quarterly Off-sites and regular FUN team socials!
Enterprise Account Executive
ThoughtSpot
We value your privacy Enterprise Account Executive page is loaded Enterprise Account Executivelocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR1885 The Role: We're looking for a high-performing Enterprise Account Executive to join our London-based team. In this role, you'll be responsible for driving new business and strategic growth within large enterprise organisations across the UK and EMEA. You'll act as a trusted partner to senior stakeholders, guiding them through complex sales cycles and positioning our cutting-edge platform as a critical solution to their business needs.The ideal candidate has a consistent track record of success selling enterprise software - preferably in Business Intelligence, Analytics, or Data platforms-and thrives in high-stakes, multi-threaded deal environments. This is a strategic role for someone who brings deep commercial acumen, strong cross-functional collaboration, and a passion for solving problems at scale. What You'll Do: Own the full enterprise sales cycle-from strategic prospecting through negotiation and close Navigate complex deal structures involving multiple stakeholders, legal, procurement, and cross-functional influencers Develop and execute territory plans to grow market share within target enterprise accounts Build deep relationships with decision-makers, from VP to C-level across business and IT functions Partner with internal teams across Marketing, Product, and Customer Success to align on account strategy and drive long-term customer value Deliver compelling, tailored product presentations and demos to executive and technical audiences Maintain accurate, up-to-date pipeline data and forecasts in CRM tools (e.g., Salesforce) Provide market and customer feedback to influence product development and go-to-market strategy What You Bring: 5-8+ years of enterprise software sales experience , with a strong record of quota attainment and large deal wins Experience selling into enterprise organisations in the UK and/or EMEA markets Strong familiarity with the Business Intelligence, Analytics, or Data platform ecosystem is a significant advantage Proven ability to lead complex, high-value sales cycles involving legal, procurement, and executive-level negotiation Exceptional communication, relationship-building, and executive presence A strategic, consultative sales approach rooted in value creation and customer success Highly self-motivated and capable of operating with autonomy, while collaborating cross-functionally to drive outcomes is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives-this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. ThoughtSpot for All Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can't solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We're committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.The world's most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That's why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.Spotters are a curious and data-driven bunch. We believe the world would be a better place if everyone had access to facts, and we enjoy building products and solving problems that make it easier for people to ask and answer questions with data.
Dec 16, 2025
Full time
We value your privacy Enterprise Account Executive page is loaded Enterprise Account Executivelocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR1885 The Role: We're looking for a high-performing Enterprise Account Executive to join our London-based team. In this role, you'll be responsible for driving new business and strategic growth within large enterprise organisations across the UK and EMEA. You'll act as a trusted partner to senior stakeholders, guiding them through complex sales cycles and positioning our cutting-edge platform as a critical solution to their business needs.The ideal candidate has a consistent track record of success selling enterprise software - preferably in Business Intelligence, Analytics, or Data platforms-and thrives in high-stakes, multi-threaded deal environments. This is a strategic role for someone who brings deep commercial acumen, strong cross-functional collaboration, and a passion for solving problems at scale. What You'll Do: Own the full enterprise sales cycle-from strategic prospecting through negotiation and close Navigate complex deal structures involving multiple stakeholders, legal, procurement, and cross-functional influencers Develop and execute territory plans to grow market share within target enterprise accounts Build deep relationships with decision-makers, from VP to C-level across business and IT functions Partner with internal teams across Marketing, Product, and Customer Success to align on account strategy and drive long-term customer value Deliver compelling, tailored product presentations and demos to executive and technical audiences Maintain accurate, up-to-date pipeline data and forecasts in CRM tools (e.g., Salesforce) Provide market and customer feedback to influence product development and go-to-market strategy What You Bring: 5-8+ years of enterprise software sales experience , with a strong record of quota attainment and large deal wins Experience selling into enterprise organisations in the UK and/or EMEA markets Strong familiarity with the Business Intelligence, Analytics, or Data platform ecosystem is a significant advantage Proven ability to lead complex, high-value sales cycles involving legal, procurement, and executive-level negotiation Exceptional communication, relationship-building, and executive presence A strategic, consultative sales approach rooted in value creation and customer success Highly self-motivated and capable of operating with autonomy, while collaborating cross-functionally to drive outcomes is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives-this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. ThoughtSpot for All Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can't solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We're committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.The world's most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That's why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.Spotters are a curious and data-driven bunch. We believe the world would be a better place if everyone had access to facts, and we enjoy building products and solving problems that make it easier for people to ask and answer questions with data.
Customer Adoption Specialist
Happy Scribe
Vitally is seeking a Customer Adoption Specialist to help scaled customers successfully launch, adopt, and grow with Vitally. As part of our Scaled CS team, you'll blend technical troubleshooting, strategic guidance, and customer enablement to ensure every customer gets measurable value from Vitally, at scale. You'll work directly with customers to resolve questions, guide adoption, and improve their use of Vitally's most powerful features (including our AI capabilities). This is a great role for someone early in their Customer Success career who's excited to build a strong technical foundation, deliver value through scalable programs, and grow alongside an innovative team. Vitally is seeking a proactive and data-driven Customer Adoption Specialist (Scaled CS) to support our scaled Customer Success programs. In this role, you will help manage a high volume of customers through digital touch points, 1:1 strategic guidance, 1:Many customer engagements, customer enablement, and live programs ensuring they achieve value with our product at every stage of their journey. This is an ideal opportunity for someone early in their CS career who is passionate about technology, automation, and customer outcomes, especially at scale. You'll work with internal teams to design, deliver, and measure digital engagement programs that drive adoption, retention, and customer satisfaction. About the Role Responsibilities Customer Engagement at Scale Support hundreds of customers through digital-first motions (email, in-app, community, webinars). Assist in executing live and digital programs through Vitally and community platforms. Monitor customer engagement and identify opportunities to improve digital campaigns. Adoption & Health Monitoring Track product usage, customer health scores, and feedback signals to identify risk or expansion opportunities. Use automation and playbooks to trigger appropriate follow-ups and interventions. Content & Program Execution Collaborate with Product Marketing and CS leadership to personalize messaging by segment or persona. Contribute to the development of onboarding sequences, lifecycle emails, and success resources. Customer Advocacy & Feedback Capture customer feedback and translate insights into actionable improvements. Help route product feedback to the appropriate internal stakeholders. Technical & Strategic Support Provide responsive, high-quality support to customers through structured, scalable channels such as email, shared inboxes, and customer programs. Offer CS-specific strategic guidance and Vitally best practices through live sessions, onboarding programs, and structured enablement calls. Escalate technical issues, feature requests, and feedback to Product and Engineering with clear documentation and context. Requirements 1-3 years of experience in Customer Success, Onboarding, Support, or Customer Education, ideally in SaaS. Strong technical troubleshooting skills, comfortable researching, problem-solving, and communicating complex topics clearly. Curious and proactive: you spot risks, propose improvements, and act on insights to make processes better. Excellent communicator and facilitator; able to guide both tactical users and senior leaders. Organized and detail-oriented, capable of managing multiple customers and programs simultaneously. Interested in growing your career in Customer Success, with a passion for scalable enablement and modern CS technology. Technical experience or familiarity with APIs, data tools, or integrations. Bonus points for experience with tools like Vitally, Salesforce, HubSpot, Intercom, or Segment. What Success Looks Like Customers successfully adopt and gain measurable value from Vitally post-implementation. Scaled onboarding and enablement programs consistently drive product usage and engagement. Customer health scores and NPS performance increase across the scaled customer segment. GRR and NRR improve through proactive enablement, reduced churn, and stronger adoption outcomes. Improved cross-functional visibility and efficiency through better processes, documentation, and automation. About Vitally: Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Zapier, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders from CSMs to CEOs. We're a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success. If you get excited about ownership, autonomy, impact, and quality output then we're excited about you. We're not here to hold your hand, but we're here to build a great product together. Benefits & Culture: Competitive Salary: We offer a competitive salary given both your experience as well as location (we know some places cost a lot to live!) Equity: We want every team member invested in the company's success and are happy to be generous with equity. Private health care covered by us for you, your partner, and your dependents. Unlimited PTO with a minimum we require you to take off. Please relax and recharge! Flexible work hours and work-from-home policy. Education stipend. Culture : We are committed to a productive and respectful work environment. Culturally, the team is extremely collaborative, friendly, fun, hard-working, intelligent, and mature. That said, while we're young and scrappy as a team, we don't believe in building a startup cult. We like each other, we support each other, we're a focused team that busts our asses at work, and we enjoy hanging out from time to time but we enjoy having our own lives outside of Vitally. Career path : Not only will you learn a ton in this role, but since we're a small team, there will be plenty of promotion and growth opportunities ahead.
Dec 16, 2025
Full time
Vitally is seeking a Customer Adoption Specialist to help scaled customers successfully launch, adopt, and grow with Vitally. As part of our Scaled CS team, you'll blend technical troubleshooting, strategic guidance, and customer enablement to ensure every customer gets measurable value from Vitally, at scale. You'll work directly with customers to resolve questions, guide adoption, and improve their use of Vitally's most powerful features (including our AI capabilities). This is a great role for someone early in their Customer Success career who's excited to build a strong technical foundation, deliver value through scalable programs, and grow alongside an innovative team. Vitally is seeking a proactive and data-driven Customer Adoption Specialist (Scaled CS) to support our scaled Customer Success programs. In this role, you will help manage a high volume of customers through digital touch points, 1:1 strategic guidance, 1:Many customer engagements, customer enablement, and live programs ensuring they achieve value with our product at every stage of their journey. This is an ideal opportunity for someone early in their CS career who is passionate about technology, automation, and customer outcomes, especially at scale. You'll work with internal teams to design, deliver, and measure digital engagement programs that drive adoption, retention, and customer satisfaction. About the Role Responsibilities Customer Engagement at Scale Support hundreds of customers through digital-first motions (email, in-app, community, webinars). Assist in executing live and digital programs through Vitally and community platforms. Monitor customer engagement and identify opportunities to improve digital campaigns. Adoption & Health Monitoring Track product usage, customer health scores, and feedback signals to identify risk or expansion opportunities. Use automation and playbooks to trigger appropriate follow-ups and interventions. Content & Program Execution Collaborate with Product Marketing and CS leadership to personalize messaging by segment or persona. Contribute to the development of onboarding sequences, lifecycle emails, and success resources. Customer Advocacy & Feedback Capture customer feedback and translate insights into actionable improvements. Help route product feedback to the appropriate internal stakeholders. Technical & Strategic Support Provide responsive, high-quality support to customers through structured, scalable channels such as email, shared inboxes, and customer programs. Offer CS-specific strategic guidance and Vitally best practices through live sessions, onboarding programs, and structured enablement calls. Escalate technical issues, feature requests, and feedback to Product and Engineering with clear documentation and context. Requirements 1-3 years of experience in Customer Success, Onboarding, Support, or Customer Education, ideally in SaaS. Strong technical troubleshooting skills, comfortable researching, problem-solving, and communicating complex topics clearly. Curious and proactive: you spot risks, propose improvements, and act on insights to make processes better. Excellent communicator and facilitator; able to guide both tactical users and senior leaders. Organized and detail-oriented, capable of managing multiple customers and programs simultaneously. Interested in growing your career in Customer Success, with a passion for scalable enablement and modern CS technology. Technical experience or familiarity with APIs, data tools, or integrations. Bonus points for experience with tools like Vitally, Salesforce, HubSpot, Intercom, or Segment. What Success Looks Like Customers successfully adopt and gain measurable value from Vitally post-implementation. Scaled onboarding and enablement programs consistently drive product usage and engagement. Customer health scores and NPS performance increase across the scaled customer segment. GRR and NRR improve through proactive enablement, reduced churn, and stronger adoption outcomes. Improved cross-functional visibility and efficiency through better processes, documentation, and automation. About Vitally: Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Zapier, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders from CSMs to CEOs. We're a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success. If you get excited about ownership, autonomy, impact, and quality output then we're excited about you. We're not here to hold your hand, but we're here to build a great product together. Benefits & Culture: Competitive Salary: We offer a competitive salary given both your experience as well as location (we know some places cost a lot to live!) Equity: We want every team member invested in the company's success and are happy to be generous with equity. Private health care covered by us for you, your partner, and your dependents. Unlimited PTO with a minimum we require you to take off. Please relax and recharge! Flexible work hours and work-from-home policy. Education stipend. Culture : We are committed to a productive and respectful work environment. Culturally, the team is extremely collaborative, friendly, fun, hard-working, intelligent, and mature. That said, while we're young and scrappy as a team, we don't believe in building a startup cult. We like each other, we support each other, we're a focused team that busts our asses at work, and we enjoy hanging out from time to time but we enjoy having our own lives outside of Vitally. Career path : Not only will you learn a ton in this role, but since we're a small team, there will be plenty of promotion and growth opportunities ahead.
Senior UX Designer
Parallax Agency Ltd Leeds, Yorkshire
Senior UX Designer Department: Design Employment Type: Full Time Location: Leeds - Hybrid Compensation: £45,000 - £60,000 / year Description We're looking for an enthusiastic and talented Senior UX Designer to join our Experience Design team. This is a varied role allowing you to flex your creative muscles across strategic discovery, UX challenges, content, mobile apps and interactive digital designs. This role sits at the intersection of research, strategy, interaction design and visual communication. You'll lead discovery, translate insight into clear experience direction, and collaborate with cross-functional squads to deliver usable, elegant and commercially impactful solutions. You'll be joining a consultancy with a varied client base across sectors and markets, so you'll need to flex your style, adapt quickly, and design for both brand maturity and greenfield environments. As a Senior UX Designer, you must be able to showcase a highly polished portfolio of designs with various digital products and experiences (websites, apps etc.). You must also be able to demonstrate effectively how your UX strategies and/or designs have transformed businesses and delivered results. Key Responsibilities Plan and lead discovery workshops, aligning on objectives, requirements, KPIs and success measures. Plan and run user research (interviews, usability testing, unmoderated tests, workshops). Synthesise findings into clear, actionable insights and present them to stakeholders and the team. Define user journeys, IA, user flows and feature prioritisation. Translate business goals, user needs and technical constraints into coherent UX direction and design recommendations. Turn ideas into wireframes, flows and interactive prototypes. Iterate rapidly based on insight, feasibility discussions and stakeholder feedback. Contribute to and maintain design systems in Figma; apply strong visual design principles across typography, layout and interaction patterns. Collaborate with developers, designers and delivery managers in cross-functional squads. Provide high-quality specifications, annotations and handover documentation, and support build feasibility and design quality throughout delivery. Communicate design rationale to senior stakeholders and guide them through decisions with confidence and clarity. Mentor mid-weight and junior designers, promoting a culture of feedback, openness and continuous improvement. Contribute to estimates, proposals and new business activities, identifying strategic opportunities for design innovation. Contribute to refining the Parallax design process, driving operational excellence from discovery through to delivery. You're a clear communicator who can confidently influence, challenge and guide stakeholders and peers. You balance user needs with commercial goals and technical constraints, and make pragmatic decisions when required. You work well under pressure, handle ambiguity with maturity, and be highly self-organised. You're collaborative, humble and open to feedback, but not afraid to challenge assumptions. You're eager to grow, take ownership and become a trusted partner within the team and wider business. Skills, Knowledge and Expertise What you need to have: 5+ years' experience in UX, UI, or digital product design (agency or consultancy background preferred). Strong experience planning and facilitating discovery workshops. Hands on experience running user interviews, usability tests and unmoderated testing to validate concepts or designs. Strong experience with Figma, including design systems (building, maintaining or evolving them). Ability to translate insight into clear IA, user flows, wireframes and journey maps. Strong visual design sensibility and attention to detail across typography, composition and layout. Experience working with brand guidelines or shaping new visual directions where needed. Clear understanding of content design principles and how content shapes UX. Experience working in agile teams and contributing to iterative delivery cycles. Knowledge of accessibility standards and inclusive design principles. Nice to have Experience designing within low-code/no-code environments (e.g. Webflow). Experience within a digital/tech consultancy. Exposure to analytics, experimentation or data-driven optimisation. Experience in IoT, AI-assisted products, or AI-assisted design. Experience on branding projects. Benefits Private medical healthcare (Bupa) 4% matched pension Hybrid working (2 days in the office) Flexible working Quarterly company Hack Days 1 professional development day per month City centre office 25 days annual leave + bank holidays + up to 5 loyalty days Team events Enhanced maternity leave (12 weeks full pay, followed by 27 weeks of SMP) Enhanced paternity leave (3 weeks at 90% salary) 2 streaming services or gym membership subsidised
Dec 16, 2025
Full time
Senior UX Designer Department: Design Employment Type: Full Time Location: Leeds - Hybrid Compensation: £45,000 - £60,000 / year Description We're looking for an enthusiastic and talented Senior UX Designer to join our Experience Design team. This is a varied role allowing you to flex your creative muscles across strategic discovery, UX challenges, content, mobile apps and interactive digital designs. This role sits at the intersection of research, strategy, interaction design and visual communication. You'll lead discovery, translate insight into clear experience direction, and collaborate with cross-functional squads to deliver usable, elegant and commercially impactful solutions. You'll be joining a consultancy with a varied client base across sectors and markets, so you'll need to flex your style, adapt quickly, and design for both brand maturity and greenfield environments. As a Senior UX Designer, you must be able to showcase a highly polished portfolio of designs with various digital products and experiences (websites, apps etc.). You must also be able to demonstrate effectively how your UX strategies and/or designs have transformed businesses and delivered results. Key Responsibilities Plan and lead discovery workshops, aligning on objectives, requirements, KPIs and success measures. Plan and run user research (interviews, usability testing, unmoderated tests, workshops). Synthesise findings into clear, actionable insights and present them to stakeholders and the team. Define user journeys, IA, user flows and feature prioritisation. Translate business goals, user needs and technical constraints into coherent UX direction and design recommendations. Turn ideas into wireframes, flows and interactive prototypes. Iterate rapidly based on insight, feasibility discussions and stakeholder feedback. Contribute to and maintain design systems in Figma; apply strong visual design principles across typography, layout and interaction patterns. Collaborate with developers, designers and delivery managers in cross-functional squads. Provide high-quality specifications, annotations and handover documentation, and support build feasibility and design quality throughout delivery. Communicate design rationale to senior stakeholders and guide them through decisions with confidence and clarity. Mentor mid-weight and junior designers, promoting a culture of feedback, openness and continuous improvement. Contribute to estimates, proposals and new business activities, identifying strategic opportunities for design innovation. Contribute to refining the Parallax design process, driving operational excellence from discovery through to delivery. You're a clear communicator who can confidently influence, challenge and guide stakeholders and peers. You balance user needs with commercial goals and technical constraints, and make pragmatic decisions when required. You work well under pressure, handle ambiguity with maturity, and be highly self-organised. You're collaborative, humble and open to feedback, but not afraid to challenge assumptions. You're eager to grow, take ownership and become a trusted partner within the team and wider business. Skills, Knowledge and Expertise What you need to have: 5+ years' experience in UX, UI, or digital product design (agency or consultancy background preferred). Strong experience planning and facilitating discovery workshops. Hands on experience running user interviews, usability tests and unmoderated testing to validate concepts or designs. Strong experience with Figma, including design systems (building, maintaining or evolving them). Ability to translate insight into clear IA, user flows, wireframes and journey maps. Strong visual design sensibility and attention to detail across typography, composition and layout. Experience working with brand guidelines or shaping new visual directions where needed. Clear understanding of content design principles and how content shapes UX. Experience working in agile teams and contributing to iterative delivery cycles. Knowledge of accessibility standards and inclusive design principles. Nice to have Experience designing within low-code/no-code environments (e.g. Webflow). Experience within a digital/tech consultancy. Exposure to analytics, experimentation or data-driven optimisation. Experience in IoT, AI-assisted products, or AI-assisted design. Experience on branding projects. Benefits Private medical healthcare (Bupa) 4% matched pension Hybrid working (2 days in the office) Flexible working Quarterly company Hack Days 1 professional development day per month City centre office 25 days annual leave + bank holidays + up to 5 loyalty days Team events Enhanced maternity leave (12 weeks full pay, followed by 27 weeks of SMP) Enhanced paternity leave (3 weeks at 90% salary) 2 streaming services or gym membership subsidised
Senior / Lead UX and Customer Researcher
InvestEngine Limited
About InvestEngine InvestEngine is an ETF investment platform for individuals and businesses. We focus on making investing simple, low-cost and transparent, with a product that customers actually enjoy using. We operate in a regulated environment and put a lot of care into clear, fair communication and a strong customer experience across our app and web. About the Role We are hiring our first dedicated UX and customer researcher into the Experience team. You will report to the Chief Experience Officer and work closely with Product, Design, Marketing and Support. You will help us answer two core questions: How do people actually use our product and where do they get stuck? How do people think about money, risk and investing, and what gets in their way? On the UX side, we want to test important ideas and flows before we build them, and learn from real use after launch. On the customer side, we want a clearer view of goals, behaviours and barriers so we can make better decisions about what to build and how to position it. What You'll Do Plan and run research for key initiatives, with a strong focus on testing important flows and concepts before development. Look at both UX and wider customer questions and help connect the two in a way that is useful for the team. Set up light, sensible ways of working for research - how we recruit, how we ask questions, how we handle consent and store what we learn. Write clear, concise summaries and a regular Experience report that the wider company can understand and act on. Keep the quality bar high by calling out weak or biased research and being honest about what the evidence does and does not support. What We're Looking For You do not need to tick every box, but most of these should feel close to home: You have solid experience running UX and customer research for digital products. You are comfortable working on both detailed flow questions and broader customer questions such as journeys, needs and attitudes. You understand the basics of investing, ETFs and personal finance behaviour, or you are ready to learn quickly, and you can design research that takes financial context, risk and regulation into account. You care about good research design - clean questions, sensible sampling, clear limits on what the data can tell you. You are happy being the only dedicated researcher for a while and can organise your work across several teams. You communicate clearly in plain English and can explain your thinking to people who are not researchers. You are comfortable saying "we do not know enough yet" when that is the truth. Nice to have Experience in a regulated financial environment, for example fintech, banking, trading or pensions. Experience joining an organisation where research practice was still forming rather than fully mature. Some familiarity with product analytics or behavioural data and how it complements qualitative work. Practicalities Location: UK based (employment), with flexibility on hybrid / remote. Team: Experience team, reporting to the Chief Experience Officer. Type: Full-time, permanent. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high-calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. How to apply Please submit your application together with answers (up to 400-500 words) to the following: One recent research project you worked on for a digital product. Please describe roughly when it was, what kind of company it was, your role title, who else was involved, what you actually did, and what happened afterwards, if anything. A situation where time or resources were limited and you still had to decide what, if any, research to do. How did you think about your options, and what did you end up doing? After looking at InvestEngine's public product and website, one or two questions you would be curious to explore through research in your first month here, and why. Please base your answers on your own experience. It is fine to use tools to polish your writing, but we will go into your examples in detail if we speak. Recruitment process steps Application review - we look through your CV and your answers 30 minute call with the hiring manager Short online cognitive test Three follow-up interviews with key stakeholders - typically the CEO, CXO and Head of Product
Dec 16, 2025
Full time
About InvestEngine InvestEngine is an ETF investment platform for individuals and businesses. We focus on making investing simple, low-cost and transparent, with a product that customers actually enjoy using. We operate in a regulated environment and put a lot of care into clear, fair communication and a strong customer experience across our app and web. About the Role We are hiring our first dedicated UX and customer researcher into the Experience team. You will report to the Chief Experience Officer and work closely with Product, Design, Marketing and Support. You will help us answer two core questions: How do people actually use our product and where do they get stuck? How do people think about money, risk and investing, and what gets in their way? On the UX side, we want to test important ideas and flows before we build them, and learn from real use after launch. On the customer side, we want a clearer view of goals, behaviours and barriers so we can make better decisions about what to build and how to position it. What You'll Do Plan and run research for key initiatives, with a strong focus on testing important flows and concepts before development. Look at both UX and wider customer questions and help connect the two in a way that is useful for the team. Set up light, sensible ways of working for research - how we recruit, how we ask questions, how we handle consent and store what we learn. Write clear, concise summaries and a regular Experience report that the wider company can understand and act on. Keep the quality bar high by calling out weak or biased research and being honest about what the evidence does and does not support. What We're Looking For You do not need to tick every box, but most of these should feel close to home: You have solid experience running UX and customer research for digital products. You are comfortable working on both detailed flow questions and broader customer questions such as journeys, needs and attitudes. You understand the basics of investing, ETFs and personal finance behaviour, or you are ready to learn quickly, and you can design research that takes financial context, risk and regulation into account. You care about good research design - clean questions, sensible sampling, clear limits on what the data can tell you. You are happy being the only dedicated researcher for a while and can organise your work across several teams. You communicate clearly in plain English and can explain your thinking to people who are not researchers. You are comfortable saying "we do not know enough yet" when that is the truth. Nice to have Experience in a regulated financial environment, for example fintech, banking, trading or pensions. Experience joining an organisation where research practice was still forming rather than fully mature. Some familiarity with product analytics or behavioural data and how it complements qualitative work. Practicalities Location: UK based (employment), with flexibility on hybrid / remote. Team: Experience team, reporting to the Chief Experience Officer. Type: Full-time, permanent. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high-calibre team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. How to apply Please submit your application together with answers (up to 400-500 words) to the following: One recent research project you worked on for a digital product. Please describe roughly when it was, what kind of company it was, your role title, who else was involved, what you actually did, and what happened afterwards, if anything. A situation where time or resources were limited and you still had to decide what, if any, research to do. How did you think about your options, and what did you end up doing? After looking at InvestEngine's public product and website, one or two questions you would be curious to explore through research in your first month here, and why. Please base your answers on your own experience. It is fine to use tools to polish your writing, but we will go into your examples in detail if we speak. Recruitment process steps Application review - we look through your CV and your answers 30 minute call with the hiring manager Short online cognitive test Three follow-up interviews with key stakeholders - typically the CEO, CXO and Head of Product
Undergraduate - Sales Operations
Honda Motor Europe Bracknell, Berkshire
Select how often (in days) to receive an alert: At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday with a half hour lunch break & 08:00 - 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement. Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: This position provides a thorough insight into the Automobile business on both the Supply Planning and Franchise Planning functions. For Sales, you will be supporting the generation of reports and presentations covering key information used throughout the Automobile division to manage the business. In addition to already established reports, you will occasionally be required to develop additional reports driven by business activity e.g., New Model launch. The role also involves supporting the management of the supply chain. This entails taking actions to minimise the lead-time of products by adjusting the supply plan and availability for each of the markets throughout Europe. In relation to Franchise Planning, responsibilities include supporting the development and implementation of a market representation strategy aimed at delivering a superior customer experience, fostering strong and profitable dealer partnerships, and ensuring optimal efficiency to support Honda's business objectives. Key outputs of the Franchise Planning Department include: Dealer Network structure and footprint in Europe. Honda Approved Used Car Programme. Your role will support the department with the delivery of these outputs supporting with project co-ordination, developing competitor and market insights in new business models and new purchasing/ownership models, reporting and data analysis, as well as other administrative tasks. The role includes taking a broad look at automobile activity and gathering of competitor research with special projects to be delivered over the course of the one year placement. This role would suit someone studying a Business Management or similar degree who is interested in the Automotive industry. Main Responsibilities: Support with monthly reporting on results and KPIs of key sales metrics. Develop reports as required to support business needs. Support with allocating supply to branches based on demand and availability. Review any conflicts identified in the sales forecast with the Regional Automobile Management team and propose / ensure effective counter measures are taken. Develop tools (usually within Excel) to automate complicated business processes. Maintain the automobile line-up for Europe in SAP. Support with tracking the roll out of new Dealer contracts. Support with the continual review of Franchise Planning processes within the Automobile business. Contribute to the preparation of quarterly Branch reviews, collating insight into Branch & Network performance related to the Network Planning area. Responsible for data preparation for quarterly Branch reviews, collating information to assist in evaluating Network performance inc. financial improvement and Network representation. Scheduling, co ordinating, and capturing minutes for Branch quarterly review meetings and quarterly DDAC meetings. Support in the administration of the recharge process for the Honda Approved Used Car Programme. Reporting Honda Approved Used Car Programme - provide analysis and reports of Dealer and Market utilisation and efficiency of activities related to the sale of used cars. Geomapping Utilisation Reporting - Prepare and distribution of Branch utilisation reports. Special Projects Support the revised annual Franchise Planning process, reporting, and action plan sign off. Support in defining proposals for new Dealer representation models in line with changing Customer needs. Others to be defined based on business need. Qualifications, skills and experience: Required Must be an undergraduate looking for a placement as part of their studies. Confident written and verbal communication. Excellent PC skills - in particular Excel and PowerPoint. High level of numeracy with an obsession for accuracy. Well organised, calm under pressure with the ability to manage several tasks at once and prioritise effectively. Interested in sales operations and analytics or data management. Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual. At Honda, we value and celebrate diversity and are committed to be a fair, non discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers. This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic. Job Segment: Sales Operations, Operations Manager, Franchise, Work from Home, Supply Chain, Sales, Operations, Retail, Contract
Dec 16, 2025
Full time
Select how often (in days) to receive an alert: At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday with a half hour lunch break & 08:00 - 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement. Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: This position provides a thorough insight into the Automobile business on both the Supply Planning and Franchise Planning functions. For Sales, you will be supporting the generation of reports and presentations covering key information used throughout the Automobile division to manage the business. In addition to already established reports, you will occasionally be required to develop additional reports driven by business activity e.g., New Model launch. The role also involves supporting the management of the supply chain. This entails taking actions to minimise the lead-time of products by adjusting the supply plan and availability for each of the markets throughout Europe. In relation to Franchise Planning, responsibilities include supporting the development and implementation of a market representation strategy aimed at delivering a superior customer experience, fostering strong and profitable dealer partnerships, and ensuring optimal efficiency to support Honda's business objectives. Key outputs of the Franchise Planning Department include: Dealer Network structure and footprint in Europe. Honda Approved Used Car Programme. Your role will support the department with the delivery of these outputs supporting with project co-ordination, developing competitor and market insights in new business models and new purchasing/ownership models, reporting and data analysis, as well as other administrative tasks. The role includes taking a broad look at automobile activity and gathering of competitor research with special projects to be delivered over the course of the one year placement. This role would suit someone studying a Business Management or similar degree who is interested in the Automotive industry. Main Responsibilities: Support with monthly reporting on results and KPIs of key sales metrics. Develop reports as required to support business needs. Support with allocating supply to branches based on demand and availability. Review any conflicts identified in the sales forecast with the Regional Automobile Management team and propose / ensure effective counter measures are taken. Develop tools (usually within Excel) to automate complicated business processes. Maintain the automobile line-up for Europe in SAP. Support with tracking the roll out of new Dealer contracts. Support with the continual review of Franchise Planning processes within the Automobile business. Contribute to the preparation of quarterly Branch reviews, collating insight into Branch & Network performance related to the Network Planning area. Responsible for data preparation for quarterly Branch reviews, collating information to assist in evaluating Network performance inc. financial improvement and Network representation. Scheduling, co ordinating, and capturing minutes for Branch quarterly review meetings and quarterly DDAC meetings. Support in the administration of the recharge process for the Honda Approved Used Car Programme. Reporting Honda Approved Used Car Programme - provide analysis and reports of Dealer and Market utilisation and efficiency of activities related to the sale of used cars. Geomapping Utilisation Reporting - Prepare and distribution of Branch utilisation reports. Special Projects Support the revised annual Franchise Planning process, reporting, and action plan sign off. Support in defining proposals for new Dealer representation models in line with changing Customer needs. Others to be defined based on business need. Qualifications, skills and experience: Required Must be an undergraduate looking for a placement as part of their studies. Confident written and verbal communication. Excellent PC skills - in particular Excel and PowerPoint. High level of numeracy with an obsession for accuracy. Well organised, calm under pressure with the ability to manage several tasks at once and prioritise effectively. Interested in sales operations and analytics or data management. Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual. At Honda, we value and celebrate diversity and are committed to be a fair, non discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers. This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic. Job Segment: Sales Operations, Operations Manager, Franchise, Work from Home, Supply Chain, Sales, Operations, Retail, Contract
Sales Operations Lead
WisdomTree
WisdomTree is seeking a strategic and collaborative Sales Operations Lead to drive efficiency, governance, and operational excellence across our distribution function in Europe based in London. This role will be central to ensuring that our sales team operates with clarity, consistency, and efficiency - enabling sales growth, improved client experience, and effective collaboration between sales, marketing, product, research and operational functions. Reporting to the Head of Distribution, the successful candidate will lead a team of 6 acting as the operational and analytical backbone of the European sales team with responsibility acrossClient Proposals & Regulatory Fund Reporting, Distribution Intelligence & Reporting, CRM Governance and Sales Processes and Communication. Key Accountabilities and Scope Sales Operational Processes & Communication Map, maintain, and continuously improve core distribution workflows and reporting including management and board updates. Own and evolve the sales communication framework, ensuring updates on fund launches, operational changes, and sales initiatives are clear, consistent, and aligned across teams. Run key governance forums, including sales leadership meetings, cross-functional working groups, and KPI reviews. Champion operational discipline and cross-functional transparency, acting as the "glue" between sales and other internal departments to reduce friction and enhance collaboration. Client Proposals & Regulatory Fund Reporting Oversee the full lifecycle of RFPs, RFIs, and DDQs - ensuring timely, accurate, and brand-aligned responses to institutional and intermediary clients. Maintain governance, production and delivery of fund factsheets and regulatory fund reporting - KIDs, EMT, EPT, Solvency II, etc. Collaborate with Product, IT and Legal/Compliance to ensure all materials meet regulatory and internal control standards. Distribution Intelligence & Reporting Develop and maintain comprehensive sales reporting dashboards and analytics for senior leadership. Translate data into actionable insights, supporting strategic distribution planning and performance evaluation. Manage and evolve key metrics and KPIs across regional and product-level sales activity. CRM Governance Own and enforce CRM data integrity and usage standards. Drive adoption of CRM as the single source of truth for client interactions, pipeline management, and activity tracking. Implement enhancements that improve user experience and reporting accuracy. Partner with Marketing to align CRM and marketing automation systems - ensuring seamless lead capture, campaign tracking, and attribution reporting. Skills and Qualifications 7+ years of experience in sales operations, enablement, or business management within asset management. Strong understanding of distribution processes, CRM systems (Salesforce preferred), and data governance. Experience managing RFP, client onboarding, and fund reporting workflows. Excellent stakeholder management and communication skills, able to bridge commercial and operational teams. Strategic thinker with a hands on approach and a focus on continuous improvement. Analytical mindset with advanced skills in data visualization and reporting tools (e.g., Power BI, Excel, etc.). Proven ability to lead governance and process optimisation initiatives across complex organizations. Detail oriented, highly organised, and capable of managing multiple priorities. Strong people and team management skills - capable of leading, mentoring, and developing individuals or cross functional contributors.
Dec 16, 2025
Full time
WisdomTree is seeking a strategic and collaborative Sales Operations Lead to drive efficiency, governance, and operational excellence across our distribution function in Europe based in London. This role will be central to ensuring that our sales team operates with clarity, consistency, and efficiency - enabling sales growth, improved client experience, and effective collaboration between sales, marketing, product, research and operational functions. Reporting to the Head of Distribution, the successful candidate will lead a team of 6 acting as the operational and analytical backbone of the European sales team with responsibility acrossClient Proposals & Regulatory Fund Reporting, Distribution Intelligence & Reporting, CRM Governance and Sales Processes and Communication. Key Accountabilities and Scope Sales Operational Processes & Communication Map, maintain, and continuously improve core distribution workflows and reporting including management and board updates. Own and evolve the sales communication framework, ensuring updates on fund launches, operational changes, and sales initiatives are clear, consistent, and aligned across teams. Run key governance forums, including sales leadership meetings, cross-functional working groups, and KPI reviews. Champion operational discipline and cross-functional transparency, acting as the "glue" between sales and other internal departments to reduce friction and enhance collaboration. Client Proposals & Regulatory Fund Reporting Oversee the full lifecycle of RFPs, RFIs, and DDQs - ensuring timely, accurate, and brand-aligned responses to institutional and intermediary clients. Maintain governance, production and delivery of fund factsheets and regulatory fund reporting - KIDs, EMT, EPT, Solvency II, etc. Collaborate with Product, IT and Legal/Compliance to ensure all materials meet regulatory and internal control standards. Distribution Intelligence & Reporting Develop and maintain comprehensive sales reporting dashboards and analytics for senior leadership. Translate data into actionable insights, supporting strategic distribution planning and performance evaluation. Manage and evolve key metrics and KPIs across regional and product-level sales activity. CRM Governance Own and enforce CRM data integrity and usage standards. Drive adoption of CRM as the single source of truth for client interactions, pipeline management, and activity tracking. Implement enhancements that improve user experience and reporting accuracy. Partner with Marketing to align CRM and marketing automation systems - ensuring seamless lead capture, campaign tracking, and attribution reporting. Skills and Qualifications 7+ years of experience in sales operations, enablement, or business management within asset management. Strong understanding of distribution processes, CRM systems (Salesforce preferred), and data governance. Experience managing RFP, client onboarding, and fund reporting workflows. Excellent stakeholder management and communication skills, able to bridge commercial and operational teams. Strategic thinker with a hands on approach and a focus on continuous improvement. Analytical mindset with advanced skills in data visualization and reporting tools (e.g., Power BI, Excel, etc.). Proven ability to lead governance and process optimisation initiatives across complex organizations. Detail oriented, highly organised, and capable of managing multiple priorities. Strong people and team management skills - capable of leading, mentoring, and developing individuals or cross functional contributors.

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