Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Join Our Growing Team as a Contact Centre Sales Agent! Step into a fast-paced, dynamic financial services company where teamwork, performance, and customer satisfaction are at the heart of everything we do. If you're motivated, ambitious, and love helping clients succeed, this could be your next career move! What You'll Do Handle inbound and outbound calls from warm leads with professionalism and ent click apply for full job details
Mar 02, 2026
Full time
Join Our Growing Team as a Contact Centre Sales Agent! Step into a fast-paced, dynamic financial services company where teamwork, performance, and customer satisfaction are at the heart of everything we do. If you're motivated, ambitious, and love helping clients succeed, this could be your next career move! What You'll Do Handle inbound and outbound calls from warm leads with professionalism and ent click apply for full job details
Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. We've placed 4 new starters and we need 2 more! This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting March/April. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries Owning complaints end-to-end- resolving issues with accountability and empathy Liaising with logistics providers and internal teams to ensure timely resolutions Raising credit notes, arranging repairs and handling warranty queries Keeping systems updated and working to clear SLAs and KPIs You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding. What we're really looking for This role suits someone who isn't fazed by challenge. Confident, clear communicator with strong customer service experience Resilient and emotionally intelligent able to handle difficult conversations Comfortable working at pace with a strong focus on output and accuracy Organised, detail-driven and able to juggle multiple priorities Confident using IT systems (SAP / Google Workspace experience is useful but not essential) If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here. What's in it for you Starting Salary: 25,000 Contract: 6 months (starting asap ideally March/April) Hours: Monday-Friday, 8:30am-5pm Holidays: 32 days (including bank holidays) Hybrid working: 2 days per week once fully trained Training: Structured onboarding programme Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts Workplace: Modern offices, strong culture, respected brand, supportive team
Mar 02, 2026
Contractor
Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. We've placed 4 new starters and we need 2 more! This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting March/April. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries Owning complaints end-to-end- resolving issues with accountability and empathy Liaising with logistics providers and internal teams to ensure timely resolutions Raising credit notes, arranging repairs and handling warranty queries Keeping systems updated and working to clear SLAs and KPIs You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding. What we're really looking for This role suits someone who isn't fazed by challenge. Confident, clear communicator with strong customer service experience Resilient and emotionally intelligent able to handle difficult conversations Comfortable working at pace with a strong focus on output and accuracy Organised, detail-driven and able to juggle multiple priorities Confident using IT systems (SAP / Google Workspace experience is useful but not essential) If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here. What's in it for you Starting Salary: 25,000 Contract: 6 months (starting asap ideally March/April) Hours: Monday-Friday, 8:30am-5pm Holidays: 32 days (including bank holidays) Hybrid working: 2 days per week once fully trained Training: Structured onboarding programme Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts Workplace: Modern offices, strong culture, respected brand, supportive team
Join Our Growing Team as a Contact Centre Sales Agent! Step into a fast-paced, dynamic financial services company where teamwork, performance, and customer satisfaction are at the heart of everything we do. If you're motivated, ambitious, and love helping clients succeed, this could be your next career move! What You'll Do Handle inbound and outbound calls from warm leads with professionalism and enthusiasm Upsell financial products and investment solutions to meet client needs Deliver outstanding customer service and build lasting client relationships Work towards individual and team sales targets Complete a fully paid, 2-week training program to set you up for success Who We're Looking For Experience in inbound/outbound sales (call centre experience preferred) Confident communicator with top-notch customer service skills Target-driven, self-motivated, and ready to thrive in a busy environment Comfortable working in a high-call, fast-paced setting Basic knowledge of financial products is a bonus, but not essential What We Offer 25,000 basic salary plus commission - your success pays! Excellent company benefits Fully office-based with a supportive team environment Monday-Friday schedule (9:00-5:30 / 10:00-6:30 alternating weeks) Start date: March 2026 If you're ready to take your sales career to the next level and make a real impact, apply now and join a team that truly values growth and achievement! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Feb 27, 2026
Full time
Join Our Growing Team as a Contact Centre Sales Agent! Step into a fast-paced, dynamic financial services company where teamwork, performance, and customer satisfaction are at the heart of everything we do. If you're motivated, ambitious, and love helping clients succeed, this could be your next career move! What You'll Do Handle inbound and outbound calls from warm leads with professionalism and enthusiasm Upsell financial products and investment solutions to meet client needs Deliver outstanding customer service and build lasting client relationships Work towards individual and team sales targets Complete a fully paid, 2-week training program to set you up for success Who We're Looking For Experience in inbound/outbound sales (call centre experience preferred) Confident communicator with top-notch customer service skills Target-driven, self-motivated, and ready to thrive in a busy environment Comfortable working in a high-call, fast-paced setting Basic knowledge of financial products is a bonus, but not essential What We Offer 25,000 basic salary plus commission - your success pays! Excellent company benefits Fully office-based with a supportive team environment Monday-Friday schedule (9:00-5:30 / 10:00-6:30 alternating weeks) Start date: March 2026 If you're ready to take your sales career to the next level and make a real impact, apply now and join a team that truly values growth and achievement! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Recruit4staff are representing a well-established horticultural services business in their search for a Telesales Advisor to work in St Asaph Job Details: Pay: £12.21 per hour (+5% incentive bonus) Hours of Work: Monday Friday, 9am 5pm initially. Once trained, shift allocation of 8:30am 4:30pm (early) or 9:30am 5:30pm (late) Duration: Temporary (2 months initially, with potential to lead to long-term opportunity) Benefits: Weekly pay, immediate starts available, incentive bonus Job Role: The Telesales Advisor will be responsible for consultatively selling a range of products and services to both new and existing customers. Duties will include responding to inbound enquiries, making outbound calls including cold calling, and working towards individual sales targets. The Telesales Advisor will play a key role in driving revenue while delivering excellent customer service and maintaining a professional telephone manner at all times. Essential Skills, Experience, or Qualifications: Previous experience in an office-based Customer Service or Telesales role Excellent telephone manner and experience working towards targets Advantageous Skills, Experience, or Qualifications Call centre experience Outbound sales experience Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham Similar Job Titles: Sales Advisor, Sales Admin, Customer Service Advisor, Sales Executive, Sales Administrator, Call Centre Operative, Telesales For further information about this Telesales Advisor and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Feb 27, 2026
Seasonal
Recruit4staff are representing a well-established horticultural services business in their search for a Telesales Advisor to work in St Asaph Job Details: Pay: £12.21 per hour (+5% incentive bonus) Hours of Work: Monday Friday, 9am 5pm initially. Once trained, shift allocation of 8:30am 4:30pm (early) or 9:30am 5:30pm (late) Duration: Temporary (2 months initially, with potential to lead to long-term opportunity) Benefits: Weekly pay, immediate starts available, incentive bonus Job Role: The Telesales Advisor will be responsible for consultatively selling a range of products and services to both new and existing customers. Duties will include responding to inbound enquiries, making outbound calls including cold calling, and working towards individual sales targets. The Telesales Advisor will play a key role in driving revenue while delivering excellent customer service and maintaining a professional telephone manner at all times. Essential Skills, Experience, or Qualifications: Previous experience in an office-based Customer Service or Telesales role Excellent telephone manner and experience working towards targets Advantageous Skills, Experience, or Qualifications Call centre experience Outbound sales experience Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham Similar Job Titles: Sales Advisor, Sales Admin, Customer Service Advisor, Sales Executive, Sales Administrator, Call Centre Operative, Telesales For further information about this Telesales Advisor and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Customer Service Executive Based in Liverpool - office based Our client specialises in exclusive tickets, premium hospitality and match breaks, for the world s most sought after shows and events. We re an Official Ticket Agent for: Liverpool FC, Manchester United, Tottenham, Leeds United, Wembley Stadium, The O2 London, Co-Op Live and Aintree Races. We offer every solution to meet personal and/or corporate business needs, with over 23 years of unrivalled experience. We are currently seeking a highly organised and motivated Customer Services Executive who will be responsible for all inbound Customer Services enquiries, and managing updates to bookings from start to finish, including keeping our systems and our hotel partners up to date. You ll be using a variety of communication channels (phone, email, online chat, WhatsApp) ensuring a high level of customer service and efficiency are delivered at all times and maximising all opportunities to convert further sales. This is a fast-paced role where no two days will be the same. For the right candidate, this role will provide a wealth of opportunities and career development as the company continues to grow. If you're ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we d love to hear from you Key responsibilities Respond to all inbound enquiries and sales channels such as Email / Social Messaging / WhatsApp / Phone Providing a VIP Service to Every Customer: Whether helping a new or regular customer you'll go above and beyond to make their experience amazing Being a Brand Ambassador: You'll proudly represent our brand, creating an exceptional experience for everyone you interact with Take all opportunities to convert conversations into sales and organise these in a timely and efficient manner Work collaboratively with the team to ensure the latest Ticket information is always shared Build a strong rapport with our hotel partners, handling conversations with care and confidence. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills Handling Changes: You'll be the go-to expert for customers needing to make changes to their bookings, either due to Fixture changes or changes of travel plans and advising on the best hotel available options. Upsell and book Stadium Tours on separate portal For any additional bookings or amendments, you will be requesting payments to secure them and updating all order and customer records accordingly, once payment has been received Generate Gift Vouchers, Gift Letters, Uber Travel Vouchers when necessary and maintain logs accordingly Follow up customers online failed orders, offer advice and support for converting these into sales General Skills and Attributes Customer focussed with exceptional customer service skills Extremely well organized with the ability to perform under tight deadlines Excellent communication (written and oral) and interpersonal skills with the ability to effectively communicate with people at all levels Flexible and adaptable Conflict management/resolution Highly self-motivated Enthusiasm and willingness to be flexible in approach to achieve desired outcomes. Pro-active and engaging style Strong 'can do' attitude Remain calm under pressure Rigorous attention to detail High work commitment Willing to self-evaluate and work towards continuous improvement Person Specification: Customer service experience, particularly over the telephone / email / messaging / in-person Good interpersonal and oral communication skills Good problem solving and organisational skills Numerate Computer literate Google Sheets / Microsoft Office / Word / Excel / Wordpress Can juggle multiple tasks at the same time Can meet and exceed deadlines Experience of the following would be an advantage: Strong knowledge and interest in the sporting and events industry would be advantageous, also ticketing sales processes, sales procedures, online booking, box offices, database and CRM Systems. Previous experience required: Customer Service, Sales, Problem solver, Events, Ticketing, Hospitality Keen interest in: Sporting Events / Tourism & Leisure / Events Company Benefits: Office Hours 9 30 (Can be flexible) Monday Friday 25 days holiday (pro-rata) + Bank Holidays Please note some evening and weekend work may be required around key events Any overtime accrued will provide time off in lieu Smart casual dress code Free onsite car parking Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. (Charles Francis Cooper are acting as an employment agency)
Feb 27, 2026
Full time
Customer Service Executive Based in Liverpool - office based Our client specialises in exclusive tickets, premium hospitality and match breaks, for the world s most sought after shows and events. We re an Official Ticket Agent for: Liverpool FC, Manchester United, Tottenham, Leeds United, Wembley Stadium, The O2 London, Co-Op Live and Aintree Races. We offer every solution to meet personal and/or corporate business needs, with over 23 years of unrivalled experience. We are currently seeking a highly organised and motivated Customer Services Executive who will be responsible for all inbound Customer Services enquiries, and managing updates to bookings from start to finish, including keeping our systems and our hotel partners up to date. You ll be using a variety of communication channels (phone, email, online chat, WhatsApp) ensuring a high level of customer service and efficiency are delivered at all times and maximising all opportunities to convert further sales. This is a fast-paced role where no two days will be the same. For the right candidate, this role will provide a wealth of opportunities and career development as the company continues to grow. If you're ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we d love to hear from you Key responsibilities Respond to all inbound enquiries and sales channels such as Email / Social Messaging / WhatsApp / Phone Providing a VIP Service to Every Customer: Whether helping a new or regular customer you'll go above and beyond to make their experience amazing Being a Brand Ambassador: You'll proudly represent our brand, creating an exceptional experience for everyone you interact with Take all opportunities to convert conversations into sales and organise these in a timely and efficient manner Work collaboratively with the team to ensure the latest Ticket information is always shared Build a strong rapport with our hotel partners, handling conversations with care and confidence. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills Handling Changes: You'll be the go-to expert for customers needing to make changes to their bookings, either due to Fixture changes or changes of travel plans and advising on the best hotel available options. Upsell and book Stadium Tours on separate portal For any additional bookings or amendments, you will be requesting payments to secure them and updating all order and customer records accordingly, once payment has been received Generate Gift Vouchers, Gift Letters, Uber Travel Vouchers when necessary and maintain logs accordingly Follow up customers online failed orders, offer advice and support for converting these into sales General Skills and Attributes Customer focussed with exceptional customer service skills Extremely well organized with the ability to perform under tight deadlines Excellent communication (written and oral) and interpersonal skills with the ability to effectively communicate with people at all levels Flexible and adaptable Conflict management/resolution Highly self-motivated Enthusiasm and willingness to be flexible in approach to achieve desired outcomes. Pro-active and engaging style Strong 'can do' attitude Remain calm under pressure Rigorous attention to detail High work commitment Willing to self-evaluate and work towards continuous improvement Person Specification: Customer service experience, particularly over the telephone / email / messaging / in-person Good interpersonal and oral communication skills Good problem solving and organisational skills Numerate Computer literate Google Sheets / Microsoft Office / Word / Excel / Wordpress Can juggle multiple tasks at the same time Can meet and exceed deadlines Experience of the following would be an advantage: Strong knowledge and interest in the sporting and events industry would be advantageous, also ticketing sales processes, sales procedures, online booking, box offices, database and CRM Systems. Previous experience required: Customer Service, Sales, Problem solver, Events, Ticketing, Hospitality Keen interest in: Sporting Events / Tourism & Leisure / Events Company Benefits: Office Hours 9 30 (Can be flexible) Monday Friday 25 days holiday (pro-rata) + Bank Holidays Please note some evening and weekend work may be required around key events Any overtime accrued will provide time off in lieu Smart casual dress code Free onsite car parking Charles Francis Cooper celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. (Charles Francis Cooper are acting as an employment agency)
Customer Retention Agent Location: Sheffield, UK Salary: 28,000 + Bonus Working Hours: Monday to Friday - Full-Time, On-Site My client is looking for a Customer Retention Agent to join their team based in Sheffield. This is a fantastic opportunity for someone with strong customer service or call-centre experience who enjoys problem-solving and building long-term customer relationships. If you are confident handling objections and thrive in a target-driven environment, this role could be perfect for you! This position is working in the Waste Management industry, so experience in the Waste Industry, would be highly advantageous. Key Responsibilities Manage inbound cancellation enquiries and work to retain customers through proactive engagement. Uncover root causes of dissatisfaction and present tailored solutions, alternatives, or service adjustments. Promote service value by explaining features, benefits, policies, and upgrade opportunities. Resolve billing, scheduling, and operational issues, coordinating with internal teams as needed. Maintain accurate CRM records while meeting retention, quality, compliance, and KPI targets. Requirements Background in customer service, retention, sales, or call-centre environments. Strong communication, negotiation, and objection-handling skills. Ability to navigate challenging conversations with empathy and professionalism. Proven experience working toward KPIs with solid problem-solving capabilities. Detail-oriented, tech-savvy, and comfortable multitasking across CRM and call-centre systems. Service, Centre, Management Care, Jobs, Management Retention WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Feb 27, 2026
Full time
Customer Retention Agent Location: Sheffield, UK Salary: 28,000 + Bonus Working Hours: Monday to Friday - Full-Time, On-Site My client is looking for a Customer Retention Agent to join their team based in Sheffield. This is a fantastic opportunity for someone with strong customer service or call-centre experience who enjoys problem-solving and building long-term customer relationships. If you are confident handling objections and thrive in a target-driven environment, this role could be perfect for you! This position is working in the Waste Management industry, so experience in the Waste Industry, would be highly advantageous. Key Responsibilities Manage inbound cancellation enquiries and work to retain customers through proactive engagement. Uncover root causes of dissatisfaction and present tailored solutions, alternatives, or service adjustments. Promote service value by explaining features, benefits, policies, and upgrade opportunities. Resolve billing, scheduling, and operational issues, coordinating with internal teams as needed. Maintain accurate CRM records while meeting retention, quality, compliance, and KPI targets. Requirements Background in customer service, retention, sales, or call-centre environments. Strong communication, negotiation, and objection-handling skills. Ability to navigate challenging conversations with empathy and professionalism. Proven experience working toward KPIs with solid problem-solving capabilities. Detail-oriented, tech-savvy, and comfortable multitasking across CRM and call-centre systems. Service, Centre, Management Care, Jobs, Management Retention WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Customer Sales Agent (Temp to permanent after 12 weeks) Office Based £24,000 to £26,000 basic + Quarterly Bonus Temp to Perm opportunity We are recruiting for a Customer Sales Agent to join a growing internal sales team within a well established business. This is a fantastic opportunity for someone currently working in retail, hospitality or customer service who wants to move into a professional office environment and build a long term career. This is not cold calling. You will be speaking to customers who have already made enquiries, existing customers managing projects, or people switching suppliers. It is a consultative, relationship driven role where attitude, reliability and work ethic are far more important than previous office experience. The Customer Sales Agent Role You will be the first point of contact for customers, handling a mixture of inbound and outbound calls. On a typical day you will: • Handle 20 to 30 inbound customer calls • Make a similar number of outbound follow up calls • Manage customer enquiries received via the website • Guide customers through installations and supplier switches • Provide technical guidance and updates • Work closely with field sales colleagues • Manage longer term customer projects, speaking to some customers multiple times Calls are detailed and consultative rather than high volume quick calls. Conversations typically last 10 to 15 minutes as you guide customers through their options. The role is office based for the first year while you build knowledge and confidence. After that, there may be flexibility for high performers. The Person We are looking for someone with: • A strong work ethic and a genuine desire to build a career • Experience in retail, hospitality, customer service or sales • A stable work history • Confidence on the phone • A positive, grafting attitude The most successful people in this team have come from retail backgrounds where they have worked hard, taken responsibility and shown loyalty. If you are the type of person who gets your head down and gets the job done, this could be a brilliant move for you. The Bonus There is a quarterly bonus scheme linked to performance. Typical bonus earnings range from £800 to £2,000 per quarter, with higher earnings available for those who really excel. As your knowledge grows, additional opportunities open up which can significantly increase your bonus potential. This is a genuine long term opportunity. The role is signed off as permanent, initially offered on a 12 week temp to perm basis. If you are looking to step into your first professional office role, or you are already in internal sales and want a more stable, relationship led position, we would love to hear from you. INDL
Feb 14, 2026
Full time
Customer Sales Agent (Temp to permanent after 12 weeks) Office Based £24,000 to £26,000 basic + Quarterly Bonus Temp to Perm opportunity We are recruiting for a Customer Sales Agent to join a growing internal sales team within a well established business. This is a fantastic opportunity for someone currently working in retail, hospitality or customer service who wants to move into a professional office environment and build a long term career. This is not cold calling. You will be speaking to customers who have already made enquiries, existing customers managing projects, or people switching suppliers. It is a consultative, relationship driven role where attitude, reliability and work ethic are far more important than previous office experience. The Customer Sales Agent Role You will be the first point of contact for customers, handling a mixture of inbound and outbound calls. On a typical day you will: • Handle 20 to 30 inbound customer calls • Make a similar number of outbound follow up calls • Manage customer enquiries received via the website • Guide customers through installations and supplier switches • Provide technical guidance and updates • Work closely with field sales colleagues • Manage longer term customer projects, speaking to some customers multiple times Calls are detailed and consultative rather than high volume quick calls. Conversations typically last 10 to 15 minutes as you guide customers through their options. The role is office based for the first year while you build knowledge and confidence. After that, there may be flexibility for high performers. The Person We are looking for someone with: • A strong work ethic and a genuine desire to build a career • Experience in retail, hospitality, customer service or sales • A stable work history • Confidence on the phone • A positive, grafting attitude The most successful people in this team have come from retail backgrounds where they have worked hard, taken responsibility and shown loyalty. If you are the type of person who gets your head down and gets the job done, this could be a brilliant move for you. The Bonus There is a quarterly bonus scheme linked to performance. Typical bonus earnings range from £800 to £2,000 per quarter, with higher earnings available for those who really excel. As your knowledge grows, additional opportunities open up which can significantly increase your bonus potential. This is a genuine long term opportunity. The role is signed off as permanent, initially offered on a 12 week temp to perm basis. If you are looking to step into your first professional office role, or you are already in internal sales and want a more stable, relationship led position, we would love to hear from you. INDL
Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham Job Details: Pay: £26,000 - £26,500 (depending on experience) Hours of Work: Monday to Friday 8.30 am till 5.00 pm Duration: Permanent Benefits: Free parking, 20 Days holiday + Bank Holidays Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records. Essential Skills, Experience, or Qualifications: Previous customer service experience Experience working with customer complaints and problem solving Good MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicator Able to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, Denbighshire Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Feb 11, 2026
Full time
Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham Job Details: Pay: £26,000 - £26,500 (depending on experience) Hours of Work: Monday to Friday 8.30 am till 5.00 pm Duration: Permanent Benefits: Free parking, 20 Days holiday + Bank Holidays Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records. Essential Skills, Experience, or Qualifications: Previous customer service experience Experience working with customer complaints and problem solving Good MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicator Able to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, Denbighshire Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
About Kernel Kernel provides enterprise RevOps teams with agentic company data for their CRMs. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at companies like Navan, Gong, Mistral, and AlphaSense use Kernel to build and maintain confidence in their CRM company data, eliminating duplicates and broken hierarchies without inhumane levels of manual review. The result is territories that can be defended, credibility with sales and leadership, and AI initiatives that actually work because the underlying company data is trustworthy. Our data management platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for a GTM-focused Talent Acquisition Lead to help us scale our commercial organization across Sales, Customer Success, Marketing, and Revenue Operations. Your north star will be building the team that takes Kernel $100M+ ARR. You will own end-to-end recruiting for all GTM roles and act as a strategic partner to the CEO and leadership team. As we don't yet have a Head of Sales in place, you'll need to bring deep GTM expertise and the ability to consult on what "great" looks like at each level. What You'll Be Doing Full-Cycle GTM Recruiting: Own the entire hiring lifecycle for all commercial roles - AEs, SDRs, CSMs, AMs and Marketing - acting as a trusted advisor to the business, not just a resume screener. Strategic GTM Partnership: Work closely with the CEO and leadership to define role requirements, calibrate seniority, and build hiring plans. You'll bring consultative expertise to help us make the right calls on talent, especially as we scale our GTM leadership team. Sourcing Strategy: Move beyond inbound applicants. Hunt for high-quality candidates using creative sourcing strategies, including poaching talent from competitors, adjacent markets and passive networks. Process Excellence: Build a data-driven hiring machine (scorecards, interview training, pipeline velocity, offer acceptance rates) that ensures a high bar for talent and an exceptional candidate experience. Employer Brand: Act as the face of Kernel in the GTM market, helping us articulate our commercial ambition, product velocity, and customer obsession to attract A+ sales and CS talent. What You Bring 3-7 years of experience: You have a track record in fast-paced environments (agency or in-house), ideally within high-growth B2B SaaS or data/infrastructure companies. GTM Fluency: You speak "Sales and CS." You know the difference between transactional and consultative selling, understand how to assess quota attainment, and can calibrate seniority across IC and leadership roles. You've hired AEs, SDRs, CSMs, and ideally GTM leadership before. Sourcing Mastery: You're expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview) to find candidates who aren't actively looking. You know how to map competitive landscapes and build passive pipelines. Operational Mindset: You don't just "do" recruiting; you build systems. You care about funnel conversion, time-to-hire, offer acceptance rates, and channel effectiveness. Expertise: You bring expertise on market benchmarks, role design, and what "great" looks like at each level. Ambition: You want to build a world-class GTM talent function from scratch and raise the bar with every hire. Nice to Have Experience in a startup environment (Series A-C stage) Track record of recruiting for high-growth B2B SaaS GTM teams Track record of hiring GTM leadership (VPs, Heads of) ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to Prefer large-company environments with slow hiring cycles Don't enjoy the "hunt" of outbound sourcing This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office) Don't enjoy the pace of early-stage startups Have side projects or want to manage a team immediately instead of building What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific GTM role at Kernel (e.g., Enterprise AE or Head of Customer Success). Stage 3 - Calibration with Zak (Sales Development). Assessing your ability to partner with commercial teams and screen GTM profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
Feb 10, 2026
Full time
About Kernel Kernel provides enterprise RevOps teams with agentic company data for their CRMs. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at companies like Navan, Gong, Mistral, and AlphaSense use Kernel to build and maintain confidence in their CRM company data, eliminating duplicates and broken hierarchies without inhumane levels of manual review. The result is territories that can be defended, credibility with sales and leadership, and AI initiatives that actually work because the underlying company data is trustworthy. Our data management platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for a GTM-focused Talent Acquisition Lead to help us scale our commercial organization across Sales, Customer Success, Marketing, and Revenue Operations. Your north star will be building the team that takes Kernel $100M+ ARR. You will own end-to-end recruiting for all GTM roles and act as a strategic partner to the CEO and leadership team. As we don't yet have a Head of Sales in place, you'll need to bring deep GTM expertise and the ability to consult on what "great" looks like at each level. What You'll Be Doing Full-Cycle GTM Recruiting: Own the entire hiring lifecycle for all commercial roles - AEs, SDRs, CSMs, AMs and Marketing - acting as a trusted advisor to the business, not just a resume screener. Strategic GTM Partnership: Work closely with the CEO and leadership to define role requirements, calibrate seniority, and build hiring plans. You'll bring consultative expertise to help us make the right calls on talent, especially as we scale our GTM leadership team. Sourcing Strategy: Move beyond inbound applicants. Hunt for high-quality candidates using creative sourcing strategies, including poaching talent from competitors, adjacent markets and passive networks. Process Excellence: Build a data-driven hiring machine (scorecards, interview training, pipeline velocity, offer acceptance rates) that ensures a high bar for talent and an exceptional candidate experience. Employer Brand: Act as the face of Kernel in the GTM market, helping us articulate our commercial ambition, product velocity, and customer obsession to attract A+ sales and CS talent. What You Bring 3-7 years of experience: You have a track record in fast-paced environments (agency or in-house), ideally within high-growth B2B SaaS or data/infrastructure companies. GTM Fluency: You speak "Sales and CS." You know the difference between transactional and consultative selling, understand how to assess quota attainment, and can calibrate seniority across IC and leadership roles. You've hired AEs, SDRs, CSMs, and ideally GTM leadership before. Sourcing Mastery: You're expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview) to find candidates who aren't actively looking. You know how to map competitive landscapes and build passive pipelines. Operational Mindset: You don't just "do" recruiting; you build systems. You care about funnel conversion, time-to-hire, offer acceptance rates, and channel effectiveness. Expertise: You bring expertise on market benchmarks, role design, and what "great" looks like at each level. Ambition: You want to build a world-class GTM talent function from scratch and raise the bar with every hire. Nice to Have Experience in a startup environment (Series A-C stage) Track record of recruiting for high-growth B2B SaaS GTM teams Track record of hiring GTM leadership (VPs, Heads of) ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to Prefer large-company environments with slow hiring cycles Don't enjoy the "hunt" of outbound sourcing This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office) Don't enjoy the pace of early-stage startups Have side projects or want to manage a team immediately instead of building What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific GTM role at Kernel (e.g., Enterprise AE or Head of Customer Success). Stage 3 - Calibration with Zak (Sales Development). Assessing your ability to partner with commercial teams and screen GTM profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
Sales & Marketing Administrator £34,000+ Office-based Staffordshire We are recruiting on behalf of a small, well-established engineering and manufacturing business based in Staffordshire for a Sales & Marketing Administrator. This is an office-based, hands-on role within a close-knit team of around 40 people. The position is heavily weighted towards sales support and administration , with some involvement in marketing activity. It will suit someone who enjoys being close to the detail, supporting sales day to day, and working in a practical, non-corporate environment. This role is not suited to candidates coming from large, highly structured organisations. It will appeal to someone who has worked in a small engineering or manufacturing business , where everyone contributes and no task is not my job . The Role Reporting into the Sales and Marketing Manager, you will be responsible for keeping sales administration running smoothly while supporting marketing activity where required. Sales support and administration will make up the majority of the role. Key responsibilities include: Processing customer enquiries, quotations, and sales orders Liaising with customers, distributors, and agents Following up open sales enquiries and supporting sales activity Maintaining CRM systems and sales records Preparing order acknowledgements, shipping paperwork, and invoices Managing sales inboxes and responding to customer queries Producing regular sales, intake, and service reports Handling inbound calls and general commercial administration Supporting customer visits, meetings, and day-to-day office activity Providing cover for colleagues when required Marketing Support Alongside sales administration, you will also support basic marketing activity, including: Assisting with marketing campaigns, exhibitions, and trade events Updating website content and social media platforms Coordinating brochures, newsletters, and sales materials Supporting email marketing and simple digital activity Carrying out basic market and competitor research About You Strong experience in sales administration or commercial support Background in an engineering, manufacturing, or technical environment Comfortable working in a small business where priorities can change Highly organised, detail-focused, and reliable Confident communicator with customers and internal teams Happy taking on a mix of sales, admin, and marketing tasks Practical mindset with a muck in attitude Package Salary £34,000+ depending on experience 25 days annual leave plus bank holidays Pension scheme Stable, long-term role within a growing engineering business Friendly, down-to-earth working environmen
Feb 06, 2026
Full time
Sales & Marketing Administrator £34,000+ Office-based Staffordshire We are recruiting on behalf of a small, well-established engineering and manufacturing business based in Staffordshire for a Sales & Marketing Administrator. This is an office-based, hands-on role within a close-knit team of around 40 people. The position is heavily weighted towards sales support and administration , with some involvement in marketing activity. It will suit someone who enjoys being close to the detail, supporting sales day to day, and working in a practical, non-corporate environment. This role is not suited to candidates coming from large, highly structured organisations. It will appeal to someone who has worked in a small engineering or manufacturing business , where everyone contributes and no task is not my job . The Role Reporting into the Sales and Marketing Manager, you will be responsible for keeping sales administration running smoothly while supporting marketing activity where required. Sales support and administration will make up the majority of the role. Key responsibilities include: Processing customer enquiries, quotations, and sales orders Liaising with customers, distributors, and agents Following up open sales enquiries and supporting sales activity Maintaining CRM systems and sales records Preparing order acknowledgements, shipping paperwork, and invoices Managing sales inboxes and responding to customer queries Producing regular sales, intake, and service reports Handling inbound calls and general commercial administration Supporting customer visits, meetings, and day-to-day office activity Providing cover for colleagues when required Marketing Support Alongside sales administration, you will also support basic marketing activity, including: Assisting with marketing campaigns, exhibitions, and trade events Updating website content and social media platforms Coordinating brochures, newsletters, and sales materials Supporting email marketing and simple digital activity Carrying out basic market and competitor research About You Strong experience in sales administration or commercial support Background in an engineering, manufacturing, or technical environment Comfortable working in a small business where priorities can change Highly organised, detail-focused, and reliable Confident communicator with customers and internal teams Happy taking on a mix of sales, admin, and marketing tasks Practical mindset with a muck in attitude Package Salary £34,000+ depending on experience 25 days annual leave plus bank holidays Pension scheme Stable, long-term role within a growing engineering business Friendly, down-to-earth working environmen
