Charlotte Tilbury Beauty Ltd
City, London
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets and growing, with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The AI & ML Engineering team accelerates the adoption of AI across the business, championing innovation while ensuring our machine learning products are robust, scalable, and cost-efficient. We enable teams to solve problems using existing AI tools where possible and build custom solutions when needed. Our remit spans AI enablement, agentic systems development, and "conventional" ML engineering for non-GenAI applications e.g. recommender systems, forecasting models, and more. The Lead AI & ML Engineer leads this team. We're looking for an individual who can own the standard & delivery of AI/ML across Charlotte Tilbury and contribute to the development & delivery of the company's AI strategy. You'll manage & coach a team of AI engineers, and play a pivotal role in AI enablement across the company educating and advising teams across the business on safe, scalable and impactful adoption of AI. You will be expected to balance hands on technical leadership with programme level enablement, ensuring we are using existing tools pragmatically, investing in new ones where needed, and building prototypes through to production ready systems where needed. As Lead AI & ML Engineer you will be responsible for The role covers the full AI/ML engineering lifecycle, from discovery to deployment and monitoring. Responsibilities include Partnering with stakeholders to scope problems and identify the right solution - whether leveraging existing AI tools or building custom workflows & solutions. Designing and implementing agentic systems using techniques spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack. Building and maintaining production ML pipelines and services for non-GenAI use cases e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches. Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability. Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance. Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and compliance with privacy regulations. Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery across the business. Collaborating with data engineers, data scientists, front & back end engineers, product managers, legal & infosec colleagues to deliver impactful solutions end to end. Line management of AI/ML Engineers setting goals, developing skills, and mentoring for high performance. Who you will work with This role reports directly to the Director of AI & Data, and collaborates closely with the wider Data team Data Science, Core Data Engineering, Analytics, Customer Insight and the wider organisation particularly Technology, Legal, and Information Security to onboard/develop & scale AI applications. About you Strong Python engineering skills FastAPI, testing, typing and experience with cloud native development GCP preferred. Hands on experience with GCP Vertex AI model endpoints, pipelines, embeddings, vector search or equivalent cloud native AI/ML platforms e.g. AWS SageMaker, Azure ML and agent orchestration frameworks e.g. LangChain, LangGraph. Solid understanding of MLOps CI/CD, IaC Terraform, experiment tracking, model registry, and monitoring. Proven experience deploying and operating ML systems in production batch and real-time. Familiarity with RAG architectures, prompt engineering, and evaluation techniques. Strong grasp of security, privacy, and governance principles IAM, secrets, PII handling. Excellent communication skills and ability to work with non technical stakeholders. Proven experience operating as a player coach, hands on engineering manager who both builds and leads. Demonstrable ability to weigh up build/buy/configure decisions in the LLM space. Bachelor's or Master's degree in Computer Science/Engineering/related field, or demonstrable relevant experience. In addition to the above, we would LOVE if you have Knowledge of vector databases and retrieval strategies. Experience with recommender systems and ranking models. Familiarity with LLM evaluation tools e.g., RAGAS, TruLens, LangSmith, Arize. Experience in e commerce or retail environments. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday plus bank holidays with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets and growing, with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The AI & ML Engineering team accelerates the adoption of AI across the business, championing innovation while ensuring our machine learning products are robust, scalable, and cost-efficient. We enable teams to solve problems using existing AI tools where possible and build custom solutions when needed. Our remit spans AI enablement, agentic systems development, and "conventional" ML engineering for non-GenAI applications e.g. recommender systems, forecasting models, and more. The Lead AI & ML Engineer leads this team. We're looking for an individual who can own the standard & delivery of AI/ML across Charlotte Tilbury and contribute to the development & delivery of the company's AI strategy. You'll manage & coach a team of AI engineers, and play a pivotal role in AI enablement across the company educating and advising teams across the business on safe, scalable and impactful adoption of AI. You will be expected to balance hands on technical leadership with programme level enablement, ensuring we are using existing tools pragmatically, investing in new ones where needed, and building prototypes through to production ready systems where needed. As Lead AI & ML Engineer you will be responsible for The role covers the full AI/ML engineering lifecycle, from discovery to deployment and monitoring. Responsibilities include Partnering with stakeholders to scope problems and identify the right solution - whether leveraging existing AI tools or building custom workflows & solutions. Designing and implementing agentic systems using techniques spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack. Building and maintaining production ML pipelines and services for non-GenAI use cases e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches. Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability. Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance. Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and compliance with privacy regulations. Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery across the business. Collaborating with data engineers, data scientists, front & back end engineers, product managers, legal & infosec colleagues to deliver impactful solutions end to end. Line management of AI/ML Engineers setting goals, developing skills, and mentoring for high performance. Who you will work with This role reports directly to the Director of AI & Data, and collaborates closely with the wider Data team Data Science, Core Data Engineering, Analytics, Customer Insight and the wider organisation particularly Technology, Legal, and Information Security to onboard/develop & scale AI applications. About you Strong Python engineering skills FastAPI, testing, typing and experience with cloud native development GCP preferred. Hands on experience with GCP Vertex AI model endpoints, pipelines, embeddings, vector search or equivalent cloud native AI/ML platforms e.g. AWS SageMaker, Azure ML and agent orchestration frameworks e.g. LangChain, LangGraph. Solid understanding of MLOps CI/CD, IaC Terraform, experiment tracking, model registry, and monitoring. Proven experience deploying and operating ML systems in production batch and real-time. Familiarity with RAG architectures, prompt engineering, and evaluation techniques. Strong grasp of security, privacy, and governance principles IAM, secrets, PII handling. Excellent communication skills and ability to work with non technical stakeholders. Proven experience operating as a player coach, hands on engineering manager who both builds and leads. Demonstrable ability to weigh up build/buy/configure decisions in the LLM space. Bachelor's or Master's degree in Computer Science/Engineering/related field, or demonstrable relevant experience. In addition to the above, we would LOVE if you have Knowledge of vector databases and retrieval strategies. Experience with recommender systems and ranking models. Familiarity with LLM evaluation tools e.g., RAGAS, TruLens, LangSmith, Arize. Experience in e commerce or retail environments. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday plus bank holidays with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Boston Consulting Group
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
