Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy)
Hackney, London
Division Education for Industry Group Hours: Full-Time, 39 hours per week (Monday to Friday), Term Time Only Contract: Permanent Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role As part of the EFI Group's commitment to the highest quality learning experience across all strands of provision, this post will support efficient and effective attendance monitoring within the Further Education (FE) department. The post holder will be expected to provide a specialist service to help raise achievement by improving school attendance and punctuality to meet our targets. About you: Qualifications: Relevant professional qualification (or equivalent experience) and evidencen of CPD. Experience: Experience of effective use of institutional student (or similar) records systems/ databases. Effective administration experience and excellent customer service approach. Skills: Excellent attention to detail. Abloe to provide routine oral and written information clearly and concisely and is able to understand and explain technical terms commonly in use in own area of work. Good time management skills. Excellent report writing. Effective keyboard skills, with excellent working knowledge of Microsoft Office applications, especially Word and Excel. Passion: Insert Advert Copy. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Thursday 26th March 2026. Interviews/Recruitment Day: Week Commencing 30th March, in-person at FRA Academy: Electra House, Moorgate More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Mar 12, 2026
Full time
Division Education for Industry Group Hours: Full-Time, 39 hours per week (Monday to Friday), Term Time Only Contract: Permanent Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role As part of the EFI Group's commitment to the highest quality learning experience across all strands of provision, this post will support efficient and effective attendance monitoring within the Further Education (FE) department. The post holder will be expected to provide a specialist service to help raise achievement by improving school attendance and punctuality to meet our targets. About you: Qualifications: Relevant professional qualification (or equivalent experience) and evidencen of CPD. Experience: Experience of effective use of institutional student (or similar) records systems/ databases. Effective administration experience and excellent customer service approach. Skills: Excellent attention to detail. Abloe to provide routine oral and written information clearly and concisely and is able to understand and explain technical terms commonly in use in own area of work. Good time management skills. Excellent report writing. Effective keyboard skills, with excellent working knowledge of Microsoft Office applications, especially Word and Excel. Passion: Insert Advert Copy. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Thursday 26th March 2026. Interviews/Recruitment Day: Week Commencing 30th March, in-person at FRA Academy: Electra House, Moorgate More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Salary: £27,634 per annum, pro-rata for part-time hours Contract type: Permanent Working hours: 14.4 or 36 hours per week Posted on: 20 February 2026 Directorate: Chief Executive Office Location: Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is £11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week)MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Sonia Knight via email at . The job advert closes at 23:59 on 15/03/2026 with interviews planned for 23/03/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 12, 2026
Full time
Salary: £27,634 per annum, pro-rata for part-time hours Contract type: Permanent Working hours: 14.4 or 36 hours per week Posted on: 20 February 2026 Directorate: Chief Executive Office Location: Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is £11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week)MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Sonia Knight via email at . The job advert closes at 23:59 on 15/03/2026 with interviews planned for 23/03/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
About our team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role The Product Group Specialist is responsible for guiding the adoption and operational success of a group of digital products within the RX Digital estate. This role involves supporting current, new product and feature roll out, creating accessible training and enablement materials, and collaborating with Business Units and Product teams to ensure smooth rollouts. The PGL monitors product performance at live events, identifies success factors, and helps document and share best practices for wider adoption. Acting as a link between product strategy and operational delivery, the PGL also leads a small team of Product Partners, managing recruitment, workload planning, and quality assurance. Success in this role depends on strong cross functional collaboration and a commitment to inclusive, user centred product adoption. Responsibilities Develop and maintain enablement tools (e.g. user guides, playbooks, training materials) that are accurate, accessible, and customer focused. Deliver tailored training to Business Units (BUs) and Digital Business Partners (DBPs) to support confident product adoption. Support early rollout phases by troubleshooting adoption challenges and capturing feedback to inform product improvements. Monitor product performance at shows and document best practices and root causes of underperformance. Validate operational practices with Product Partners and prepare them for mass rollout. Package and hand over proven practices to DBPs, ensuring consistent execution across BUs. Lead a team of Product Partners, managing capacity, recruitment, onboarding, and development. Collaborate cross functionally to align product adoption efforts with strategic priorities and BU needs. Requirements Solid understanding of digital product lifecycles, including roadmap development and user adoption strategies. Ability to interpret product performance data using PowerBI and translate insights into practical improvements. Skilled in creating clear, user friendly documentation, training resources, and enablement materials. Strong facilitation and communication skills to support training and engagement across diverse stakeholder groups. Experience leading teams, with a focus on prioritising tasks and ensuring quality outcomes. Proven ability to collaborate across functions and encourage adoption among varied stakeholders. Analytical and detail oriented, with a hands on approach to testing ideas in real world settings. Outcome focused and confident in aligning stakeholder requests with strategic product and digital priorities. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data driven insights and digital solutions. RX is part of RELX, a global provider of information based analytics and decision tools for professional and business customers. For more information, visit We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Mar 12, 2026
Full time
About our team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role The Product Group Specialist is responsible for guiding the adoption and operational success of a group of digital products within the RX Digital estate. This role involves supporting current, new product and feature roll out, creating accessible training and enablement materials, and collaborating with Business Units and Product teams to ensure smooth rollouts. The PGL monitors product performance at live events, identifies success factors, and helps document and share best practices for wider adoption. Acting as a link between product strategy and operational delivery, the PGL also leads a small team of Product Partners, managing recruitment, workload planning, and quality assurance. Success in this role depends on strong cross functional collaboration and a commitment to inclusive, user centred product adoption. Responsibilities Develop and maintain enablement tools (e.g. user guides, playbooks, training materials) that are accurate, accessible, and customer focused. Deliver tailored training to Business Units (BUs) and Digital Business Partners (DBPs) to support confident product adoption. Support early rollout phases by troubleshooting adoption challenges and capturing feedback to inform product improvements. Monitor product performance at shows and document best practices and root causes of underperformance. Validate operational practices with Product Partners and prepare them for mass rollout. Package and hand over proven practices to DBPs, ensuring consistent execution across BUs. Lead a team of Product Partners, managing capacity, recruitment, onboarding, and development. Collaborate cross functionally to align product adoption efforts with strategic priorities and BU needs. Requirements Solid understanding of digital product lifecycles, including roadmap development and user adoption strategies. Ability to interpret product performance data using PowerBI and translate insights into practical improvements. Skilled in creating clear, user friendly documentation, training resources, and enablement materials. Strong facilitation and communication skills to support training and engagement across diverse stakeholder groups. Experience leading teams, with a focus on prioritising tasks and ensuring quality outcomes. Proven ability to collaborate across functions and encourage adoption among varied stakeholders. Analytical and detail oriented, with a hands on approach to testing ideas in real world settings. Outcome focused and confident in aligning stakeholder requests with strategic product and digital priorities. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data driven insights and digital solutions. RX is part of RELX, a global provider of information based analytics and decision tools for professional and business customers. For more information, visit We know your well being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
The starting salary for this full-time, permanent position is 30,647 per annum based on a 36 hour working week. We are excited to be hiring a new Senior Panel Administrator to join our fantastic Secretariat Team, our centre of excellence for meeting support and note taking, who arrange multi-agency panels to discuss care packages and costings for children and young people. The team are based at Woodhatch Place in Reigate and the role is open to hybrid working . As a team we split our time between collaborating with colleagues in the office for a minimum of 2 days per week, and working from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The Children, Families and Learning directorate provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks, and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. This role is based within our outstanding Business Support service, which underpins the work of frontline practitioners. In this role, you will work closely with senior management, supporting them with the information required to make decisions on the placement and care packages for our looked after children. Your key responsibilities as a Senior Panel Administrator will include: Planning and organising panels Liaising with professionals both within Social Care and external agencies Keeping track of information, updating and maintaining spreadsheets and databases Taking meeting notes and distributing to involved parties, ensuring timescales are met Providing performance information Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Evidence of efficient and accurate minute taking skills (using a laptop) Experience of organising complex meetings Experience of providing administrative services and awareness of working with confidential information Excellent customer service and communication skills, both written and spoken A confident, organised and proactive approach with the ability to meet sometimes challenging deadlines Excellent IT skills and proficiency in Microsoft Office applications To apply, we request that you submit a CV and answer following 4 questions: Please tell us about your previous administration experience. Minute taking support to meetings forms a large part of this role. Please tell us about, using examples of, your laptop minute taking experience. Please tell us about, using examples of, your experience arranging complex meetings Please tell us about any other relevant skills, experience or qualifications you have, related to this role. The job advert closes at 23:59 on 22/03/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 11, 2026
Full time
The starting salary for this full-time, permanent position is 30,647 per annum based on a 36 hour working week. We are excited to be hiring a new Senior Panel Administrator to join our fantastic Secretariat Team, our centre of excellence for meeting support and note taking, who arrange multi-agency panels to discuss care packages and costings for children and young people. The team are based at Woodhatch Place in Reigate and the role is open to hybrid working . As a team we split our time between collaborating with colleagues in the office for a minimum of 2 days per week, and working from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The Children, Families and Learning directorate provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks, and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. This role is based within our outstanding Business Support service, which underpins the work of frontline practitioners. In this role, you will work closely with senior management, supporting them with the information required to make decisions on the placement and care packages for our looked after children. Your key responsibilities as a Senior Panel Administrator will include: Planning and organising panels Liaising with professionals both within Social Care and external agencies Keeping track of information, updating and maintaining spreadsheets and databases Taking meeting notes and distributing to involved parties, ensuring timescales are met Providing performance information Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Evidence of efficient and accurate minute taking skills (using a laptop) Experience of organising complex meetings Experience of providing administrative services and awareness of working with confidential information Excellent customer service and communication skills, both written and spoken A confident, organised and proactive approach with the ability to meet sometimes challenging deadlines Excellent IT skills and proficiency in Microsoft Office applications To apply, we request that you submit a CV and answer following 4 questions: Please tell us about your previous administration experience. Minute taking support to meetings forms a large part of this role. Please tell us about, using examples of, your laptop minute taking experience. Please tell us about, using examples of, your experience arranging complex meetings Please tell us about any other relevant skills, experience or qualifications you have, related to this role. The job advert closes at 23:59 on 22/03/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
An exciting opportunity has arisen for an enthusiastic and motivated Employee Services Team Leader to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 40,000 employees. As an Employee Services Team Leader you will provide leadership to the Employee Services Team in accordance with the stated corporate strategy, Standing Financial Instructions and Business Objectives of the Trust and Shared Service clients. Ensuring a high quality, comprehensive, effective and efficient payroll services that ensures the timely payment of all employee remuneration, expenses and allowances in accordance with the appropriate legislation. Experience of Oracle or ESR is highly desirable. An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently. Knowledge of EASY would be helpful but not essential. You should be hard working, enthusiastic, eager to develop and progress. You should have sound payroll knowledge and preferably expert level of NHS Terms and Conditions of Service; ESR and Pensions online. Previous experience of working within a Senior Employee Services/Payroll role is required for this role, preferably NHS but not essential. Main duties of the job The Employee Services Team Leader has overall day to day management responsibility for staff within the Employee Services Department to provide a comprehensive customer focused payroll service to the Royal Wolverhampton NHS Trust and Shared Services Clients. The Employee Services Team Leader is responsible for various members of Employee Services team including Pension Officers, Senior Employee Services Advisors, Employee Services Advisors, through to Employee Services Assistants. The Employee Services Team Leader is responsible for ensuring the completion and submission of the end to end payroll processes. About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To be responsible for accurately calculating and administering a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned, up to and including BACs payment runs. To be responsible for the line management of the team, including appraisals, personal development, sickness absence policy and disciplinary issues, ensuring Trust HR policies are adhered to. To effectively manage and plan own and departments workload to ensure the provision of a comprehensive payroll service which complies with all relevant regulations and statutory requirements whilst embracing departmental, Trust and Shared Service Clients objectives. To review payroll processes and ensure they are effective and efficient and make improvements where required including following ESR Best Practice guidelines Introduce and manage improvements to systems and services including the implementation of electronic systems. To liaise with all levels of staff within the Trust, Shared Service Clients and any external organisations providing expert guidance and support on payroll legislation, expenses legislation, NHS Pension and the Trusts alternative Pension scheme provider (NEST). To resolve highly complex payroll, tax and pension queries promptly and effectively, making decisions, and to action appropriately authorised and documented adjustments. To maintain and management a good pensions service to employees. This includes scheme joiners/leavers; the accurate maintenance of pension records using electronic transfer (via the NHS pensions agency online system); estimates of benefits in relation to normal age retirement; voluntary early retirement; family benefits and the purchase of extra benefits. The post holder will be required to pick up any of the more complex cases from within the team where a more detailed knowledge of the pension scheme is required. To communicate important and complex changes in legislation, processes or elements affecting pay to all trust staff using a variety of methods including presentations, emails, face-to-face conversations, payroll messages, training guides and information packs. To ensure a record is taken at every contract management meeting, actions and changes are then implemented by the team if applicable. To ensure that all the Trusts procedures and SFIs are strictly adhered to when dealing with all payroll and pension scheme matters by providing expert advice to other staff. To ensure that the rules on statutory payments for sick, maternity, adoption, shared parental, paternity leave along with occupational payments for sick, maternity, adoption, shared parental, paternity leave are adhered to for the Trust and Shared Service Clients. Person Specification Qualifications 5 GCSE's (or Equivalent) A-C, inc English & Maths Fully Qualified Payroll Technician or Equiv Experience Specialist knowledge of NHS Payroll & Pensions Specialist knowledge of ESR Experience/Skills Experience of working in Payroll Work on own initiative High level analytical skills Expert knowledge of NHS Terms & Conditions Expert knowledge of ESR & NHS Pensions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Corporate Service Centre (Building 12), New Cross Hospital £31,049 to £37,796 a yearpro rata per annum Contract Permanent Working pattern Full-time,Part-time Reference number 225-CORP- Job locations The Corporate Service Centre (Building 12), New Cross Hospital
Mar 10, 2026
Full time
An exciting opportunity has arisen for an enthusiastic and motivated Employee Services Team Leader to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 40,000 employees. As an Employee Services Team Leader you will provide leadership to the Employee Services Team in accordance with the stated corporate strategy, Standing Financial Instructions and Business Objectives of the Trust and Shared Service clients. Ensuring a high quality, comprehensive, effective and efficient payroll services that ensures the timely payment of all employee remuneration, expenses and allowances in accordance with the appropriate legislation. Experience of Oracle or ESR is highly desirable. An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently. Knowledge of EASY would be helpful but not essential. You should be hard working, enthusiastic, eager to develop and progress. You should have sound payroll knowledge and preferably expert level of NHS Terms and Conditions of Service; ESR and Pensions online. Previous experience of working within a Senior Employee Services/Payroll role is required for this role, preferably NHS but not essential. Main duties of the job The Employee Services Team Leader has overall day to day management responsibility for staff within the Employee Services Department to provide a comprehensive customer focused payroll service to the Royal Wolverhampton NHS Trust and Shared Services Clients. The Employee Services Team Leader is responsible for various members of Employee Services team including Pension Officers, Senior Employee Services Advisors, Employee Services Advisors, through to Employee Services Assistants. The Employee Services Team Leader is responsible for ensuring the completion and submission of the end to end payroll processes. About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job responsibilities To be responsible for accurately calculating and administering a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned, up to and including BACs payment runs. To be responsible for the line management of the team, including appraisals, personal development, sickness absence policy and disciplinary issues, ensuring Trust HR policies are adhered to. To effectively manage and plan own and departments workload to ensure the provision of a comprehensive payroll service which complies with all relevant regulations and statutory requirements whilst embracing departmental, Trust and Shared Service Clients objectives. To review payroll processes and ensure they are effective and efficient and make improvements where required including following ESR Best Practice guidelines Introduce and manage improvements to systems and services including the implementation of electronic systems. To liaise with all levels of staff within the Trust, Shared Service Clients and any external organisations providing expert guidance and support on payroll legislation, expenses legislation, NHS Pension and the Trusts alternative Pension scheme provider (NEST). To resolve highly complex payroll, tax and pension queries promptly and effectively, making decisions, and to action appropriately authorised and documented adjustments. To maintain and management a good pensions service to employees. This includes scheme joiners/leavers; the accurate maintenance of pension records using electronic transfer (via the NHS pensions agency online system); estimates of benefits in relation to normal age retirement; voluntary early retirement; family benefits and the purchase of extra benefits. The post holder will be required to pick up any of the more complex cases from within the team where a more detailed knowledge of the pension scheme is required. To communicate important and complex changes in legislation, processes or elements affecting pay to all trust staff using a variety of methods including presentations, emails, face-to-face conversations, payroll messages, training guides and information packs. To ensure a record is taken at every contract management meeting, actions and changes are then implemented by the team if applicable. To ensure that all the Trusts procedures and SFIs are strictly adhered to when dealing with all payroll and pension scheme matters by providing expert advice to other staff. To ensure that the rules on statutory payments for sick, maternity, adoption, shared parental, paternity leave along with occupational payments for sick, maternity, adoption, shared parental, paternity leave are adhered to for the Trust and Shared Service Clients. Person Specification Qualifications 5 GCSE's (or Equivalent) A-C, inc English & Maths Fully Qualified Payroll Technician or Equiv Experience Specialist knowledge of NHS Payroll & Pensions Specialist knowledge of ESR Experience/Skills Experience of working in Payroll Work on own initiative High level analytical skills Expert knowledge of NHS Terms & Conditions Expert knowledge of ESR & NHS Pensions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Corporate Service Centre (Building 12), New Cross Hospital £31,049 to £37,796 a yearpro rata per annum Contract Permanent Working pattern Full-time,Part-time Reference number 225-CORP- Job locations The Corporate Service Centre (Building 12), New Cross Hospital
Role information: Hybrid workplace - 3 days a week in office, 2 days remote This role is based in Bristol (Wine Street) About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. Purpose of the Job: You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place. As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team. You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers. What you'll be doing: Owning customer journey including onboarding, engagement and cross- Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team Enabling customers to get the most out of Legal 500 data products Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products What we're looking for: Commercial experience in a customer success role Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better! Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally Process-driven and data-driven in approach
Mar 10, 2026
Full time
Role information: Hybrid workplace - 3 days a week in office, 2 days remote This role is based in Bristol (Wine Street) About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. Purpose of the Job: You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place. As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team. You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers. What you'll be doing: Owning customer journey including onboarding, engagement and cross- Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team Enabling customers to get the most out of Legal 500 data products Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products What we're looking for: Commercial experience in a customer success role Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better! Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally Process-driven and data-driven in approach
Do you have an interest in or experience of working in operational delivery dealing with Purchase-to-Pay processes ? If so, we'd love to hear from you ! About the Team HM Treasury's Group Finance Team is a diverse and high performing function of around 50 finance professionals. We deliver high quality advice on strategic finance, financial management, financial reporting, and counter fraud and risk. Our work underpins effective internal decision making while ensuring accurate financial information is provided for Parliamentary control and public accountability. Finance Operations is a small but critical team based in Norwich that oversees the full range of transactional finance activities. This includes accounts payable and receivable, bank account administration, corporate and procurement card management, and oversight of key corporate contracts. We work closely with colleagues across the HM Treasury Group, providing essential support and ensuring smooth financial processes. We are seeking someone with experience in a transactional finance environment, ideally with line management responsibilities. You will enjoy working as part of a collaborative team and be passionate about delivering excellent customer facing support. You will bring a positive, methodical approach to problem solving, making the best use of available resources and ensuring value for money. You'll join a professional, supportive, and friendly team with a strong focus on problem solving and operational excellence. We offer opportunities to develop both technical and non technical skills, along with a working environment that encourages continuous learning About the Job In this role, you will: Review and approve requisitions within agreed timescales, ensuring consistency to procurement routes and audit requirements. Support the business with end-to-end purchase order lifecycle tasks. Maintain accurate supplier records in Oracle, working with suppliers and internal teams to ensure data quality and resolve errors. Act as the specialist for complex P2P queries received via shared mailboxes, providing support across the Treasury Group. Conduct periodic reviews of supplier data, inactive accounts, and open purchase orders to reduce fraud and error risks. Provide system and process guidance to requisitioners, approvers, and finance colleagues to strengthen compliance and data quality. About You You will be part or fully qualified or prepared to study for AAT Level 2. You will have experience of working in a P2P and corporate services function with Oracle ERP or similar finance system. You will be able to think creatively with attention to detail to solve complex problems whilst meeting the needs of the customer and the business; build and maintain excellent working relationships for effective management of service delivery and improvement and manage multiple workloads, ensuring deadlines are met and relevant procedures are followed. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Mar 10, 2026
Full time
Do you have an interest in or experience of working in operational delivery dealing with Purchase-to-Pay processes ? If so, we'd love to hear from you ! About the Team HM Treasury's Group Finance Team is a diverse and high performing function of around 50 finance professionals. We deliver high quality advice on strategic finance, financial management, financial reporting, and counter fraud and risk. Our work underpins effective internal decision making while ensuring accurate financial information is provided for Parliamentary control and public accountability. Finance Operations is a small but critical team based in Norwich that oversees the full range of transactional finance activities. This includes accounts payable and receivable, bank account administration, corporate and procurement card management, and oversight of key corporate contracts. We work closely with colleagues across the HM Treasury Group, providing essential support and ensuring smooth financial processes. We are seeking someone with experience in a transactional finance environment, ideally with line management responsibilities. You will enjoy working as part of a collaborative team and be passionate about delivering excellent customer facing support. You will bring a positive, methodical approach to problem solving, making the best use of available resources and ensuring value for money. You'll join a professional, supportive, and friendly team with a strong focus on problem solving and operational excellence. We offer opportunities to develop both technical and non technical skills, along with a working environment that encourages continuous learning About the Job In this role, you will: Review and approve requisitions within agreed timescales, ensuring consistency to procurement routes and audit requirements. Support the business with end-to-end purchase order lifecycle tasks. Maintain accurate supplier records in Oracle, working with suppliers and internal teams to ensure data quality and resolve errors. Act as the specialist for complex P2P queries received via shared mailboxes, providing support across the Treasury Group. Conduct periodic reviews of supplier data, inactive accounts, and open purchase orders to reduce fraud and error risks. Provide system and process guidance to requisitioners, approvers, and finance colleagues to strengthen compliance and data quality. About You You will be part or fully qualified or prepared to study for AAT Level 2. You will have experience of working in a P2P and corporate services function with Oracle ERP or similar finance system. You will be able to think creatively with attention to detail to solve complex problems whilst meeting the needs of the customer and the business; build and maintain excellent working relationships for effective management of service delivery and improvement and manage multiple workloads, ensuring deadlines are met and relevant procedures are followed. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Mar 10, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Mar 10, 2026
Full time
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
This role is being offered with a fixed-term contract until March 2027. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Finance Reporting Specialist on the Oracle Fusion transformation programme, you will play a central role in defining and delivering the future reporting landscape for Finance as Sky transitions to the Comcast global Fusion model. You will support the development of the end-to-end reporting strategy, shape the reporting architecture, and ensure all reporting needs across Finance are understood, designed, and delivered using the appropriate Fusion and Data Lake capabilities. You will work closely with process workstreams, data specialists, solution architects, our BI & SI partner, and the wider Finance community to ensure reporting is accurate, governed, secure, and fully aligned with the Fusion data model, Chart of Accounts redesign, and global reporting standards. What you'll do: Support the development of the end-to-end Enterprise Reporting Strategy for Finance as Sky transitions to the Comcast global Fusion model. Define the future reporting architecture, rationalising legacy SAP ECC/BW/Excel reporting into a governed Reporting Catalogue aligned with Fusion. In collaboration with our implementation partners, run structured cycles of reporting requirements discovery across P2P, O2C, R2R, A2R, SCM and FP&A, capturing detailed attributes including data sources, consumers, KPIs and statutory/regulatory drivers. Validate global vs local (UK & Italy) reporting exceptions and ensure alignment with process design and the new Chart of Accounts. Work with Solution Architects, Data workstream and SI partners to ensure reporting design is fully aligned with the Fusion data model and data sourcing strategy. Manage the reporting deliverables backlog across sprints, ensuring we have signed off specifications and test scripts, and overseeing delivery by SI teams. Validate report outputs, reconcile against source systems and secure stakeholder sign-off. Maintain the Global Reporting Catalogue and drive alignment to Cable reporting standards across finance. Work with the Change Team to develop documentation, training materials and guidance to support Finance user adoption and change impacts What you'll bring: Proven experience in a finance role, with a focus on reporting and data insights. Strong analytical skills and attention to detail. Experience in implementing and managing finance reporting processes. Familiarity with ERP systems and BI tools. Excellent communication and interpersonal skills. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 09, 2026
Full time
This role is being offered with a fixed-term contract until March 2027. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Finance Reporting Specialist on the Oracle Fusion transformation programme, you will play a central role in defining and delivering the future reporting landscape for Finance as Sky transitions to the Comcast global Fusion model. You will support the development of the end-to-end reporting strategy, shape the reporting architecture, and ensure all reporting needs across Finance are understood, designed, and delivered using the appropriate Fusion and Data Lake capabilities. You will work closely with process workstreams, data specialists, solution architects, our BI & SI partner, and the wider Finance community to ensure reporting is accurate, governed, secure, and fully aligned with the Fusion data model, Chart of Accounts redesign, and global reporting standards. What you'll do: Support the development of the end-to-end Enterprise Reporting Strategy for Finance as Sky transitions to the Comcast global Fusion model. Define the future reporting architecture, rationalising legacy SAP ECC/BW/Excel reporting into a governed Reporting Catalogue aligned with Fusion. In collaboration with our implementation partners, run structured cycles of reporting requirements discovery across P2P, O2C, R2R, A2R, SCM and FP&A, capturing detailed attributes including data sources, consumers, KPIs and statutory/regulatory drivers. Validate global vs local (UK & Italy) reporting exceptions and ensure alignment with process design and the new Chart of Accounts. Work with Solution Architects, Data workstream and SI partners to ensure reporting design is fully aligned with the Fusion data model and data sourcing strategy. Manage the reporting deliverables backlog across sprints, ensuring we have signed off specifications and test scripts, and overseeing delivery by SI teams. Validate report outputs, reconcile against source systems and secure stakeholder sign-off. Maintain the Global Reporting Catalogue and drive alignment to Cable reporting standards across finance. Work with the Change Team to develop documentation, training materials and guidance to support Finance user adoption and change impacts What you'll bring: Proven experience in a finance role, with a focus on reporting and data insights. Strong analytical skills and attention to detail. Experience in implementing and managing finance reporting processes. Familiarity with ERP systems and BI tools. Excellent communication and interpersonal skills. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
Mar 07, 2026
Full time
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
Pinewood.AI is seeking a proactive and detail-oriented Tax Manager to take ownership of UK tax compliance while coordinating tax matters across our international entities. Reporting directly to our Finance Director, this newly created role represents our first dedicated in-house tax hire. The position is primarily focused on UK corporation tax, VAT, and employment taxes, alongside the coordination of international compliance through our external advisers and local finance teams. As we continue to scale, you'll play a key role in strengthening governance, improving processes, and supporting a more co-sourced approach to managing tax across the Group. This role would suit someone currently working in practice with 1-2 years' post-qualification experience in corporate tax who is ready to move into industry. You'll have clear ownership of core UK tax matters while gaining meaningful cross-border exposure through the coordination of international tax compliance within a fast-growing technology business. Key Responsibilities Take ownership of UK corporation tax compliance, including preparation, review, and submission of tax computations and returns, ensuring accuracy and timely filing. Manage UK VAT compliance, overseeing reporting cycles, reviewing reconciliations, and ensuring appropriate controls are embedded. Oversee employment taxes, PAYE, and P11D processes in collaboration with HR, ensuring compliance with current legislation and internal policies. Serve as the main liaison for HMRC correspondence and enquiries, coordinating responses and working with external advisers where appropriate. Manage relationships with external tax advisers, reviewing deliverables, responding to queries, and ensuring accurate and timely submissions. Coordinate international tax compliance across the Group's entities, ensuring information is gathered efficiently, and obligations are met across all jurisdictions. Lead on tax forecasting, provision calculations, and tax reporting for group accounts, working closely with Finance during month-end and year-end processes. Support transfer pricing documentation and intercompany arrangements, ensuring alignment with operational and commercial activity. Develop and implement tax policies, controls, and documentation to strengthen governance and support the move toward a co-sourced model. Monitor developments in UK and international tax legislation, assessing potential impact on the Group. Build strong working relationships across Finance and international teams, acting as a trusted internal contact for tax-related matters. Requirements ACA, ACCA, or CTA qualified, with training within a recognised practice firm and a clear focus on corporate tax. 1-2 years' post-qualification experience in a tax-focused role, ideally within practice. Strong technical grounding in UK corporate tax, with hands-on experience preparing and reviewing tax computations and returns. Solid understanding of VAT and employment taxes, with the ability to apply technical knowledge pragmatically. Exposure to multi-entity groups or international tax coordination (desirable but not essential). Experience liaising with external advisers and reviewing technical outputs. Strong analytical skills and attention to detail, with the ability to manage multiple deadlines. Confident communicator, able to build effective relationships across teams, seniority levels, and geographies. Comfortable operating in a growing, evolving business where processes are still being defined. Genuinely motivated to build a long-term career in tax within an industry environment. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards Why join Pinewood.AI? This is a unique opportunity to take ownership of Pinewood.AI's tax function at a time of global growth and transformation. As our first in-house tax specialist, you'll gain broad exposure across international operations while helping build scalable, well-governed tax processes within a high-performing finance team. You'll work closely with senior leadership and external advisers, gaining responsibility and visibility far earlier than you would in a larger corporate tax team. As Pinewood.AI continues to expand globally, the scope and complexity of the role will grow naturally with the business, offering long-term development within a dynamic and ambitious organisation. About Us Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily
Mar 07, 2026
Full time
Pinewood.AI is seeking a proactive and detail-oriented Tax Manager to take ownership of UK tax compliance while coordinating tax matters across our international entities. Reporting directly to our Finance Director, this newly created role represents our first dedicated in-house tax hire. The position is primarily focused on UK corporation tax, VAT, and employment taxes, alongside the coordination of international compliance through our external advisers and local finance teams. As we continue to scale, you'll play a key role in strengthening governance, improving processes, and supporting a more co-sourced approach to managing tax across the Group. This role would suit someone currently working in practice with 1-2 years' post-qualification experience in corporate tax who is ready to move into industry. You'll have clear ownership of core UK tax matters while gaining meaningful cross-border exposure through the coordination of international tax compliance within a fast-growing technology business. Key Responsibilities Take ownership of UK corporation tax compliance, including preparation, review, and submission of tax computations and returns, ensuring accuracy and timely filing. Manage UK VAT compliance, overseeing reporting cycles, reviewing reconciliations, and ensuring appropriate controls are embedded. Oversee employment taxes, PAYE, and P11D processes in collaboration with HR, ensuring compliance with current legislation and internal policies. Serve as the main liaison for HMRC correspondence and enquiries, coordinating responses and working with external advisers where appropriate. Manage relationships with external tax advisers, reviewing deliverables, responding to queries, and ensuring accurate and timely submissions. Coordinate international tax compliance across the Group's entities, ensuring information is gathered efficiently, and obligations are met across all jurisdictions. Lead on tax forecasting, provision calculations, and tax reporting for group accounts, working closely with Finance during month-end and year-end processes. Support transfer pricing documentation and intercompany arrangements, ensuring alignment with operational and commercial activity. Develop and implement tax policies, controls, and documentation to strengthen governance and support the move toward a co-sourced model. Monitor developments in UK and international tax legislation, assessing potential impact on the Group. Build strong working relationships across Finance and international teams, acting as a trusted internal contact for tax-related matters. Requirements ACA, ACCA, or CTA qualified, with training within a recognised practice firm and a clear focus on corporate tax. 1-2 years' post-qualification experience in a tax-focused role, ideally within practice. Strong technical grounding in UK corporate tax, with hands-on experience preparing and reviewing tax computations and returns. Solid understanding of VAT and employment taxes, with the ability to apply technical knowledge pragmatically. Exposure to multi-entity groups or international tax coordination (desirable but not essential). Experience liaising with external advisers and reviewing technical outputs. Strong analytical skills and attention to detail, with the ability to manage multiple deadlines. Confident communicator, able to build effective relationships across teams, seniority levels, and geographies. Comfortable operating in a growing, evolving business where processes are still being defined. Genuinely motivated to build a long-term career in tax within an industry environment. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards Why join Pinewood.AI? This is a unique opportunity to take ownership of Pinewood.AI's tax function at a time of global growth and transformation. As our first in-house tax specialist, you'll gain broad exposure across international operations while helping build scalable, well-governed tax processes within a high-performing finance team. You'll work closely with senior leadership and external advisers, gaining responsibility and visibility far earlier than you would in a larger corporate tax team. As Pinewood.AI continues to expand globally, the scope and complexity of the role will grow naturally with the business, offering long-term development within a dynamic and ambitious organisation. About Us Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily
Closing Date: Thursday 18th December Location: Nottingham or London Contract: 12 Month Secondment Recruitment Partner: Frankie McCallister-Lyas Overview: Are you passionate about pushing retail media to the next level, managing and driving forward exciting and innovative projects within Boots across both physical and digital mediums? We're looking for a Retail Media Manger who will own the delivery and commercialisation of some of our key retail media channels in Boots. From leading the delivery of new media inventory to Boots, collaborating with the wider business on how this inventory can be maximised but also working closely with our retail media partners across both data and media. This role will be responsible for leading the creation of several new retail media channels, including delivery, commercialisation, and subsequent evolution, working closely with key internal stakeholders to ensure release and ongoing execution of activity. Key Responsibilities: Hands on and day to day management of the delivery of key new retail media channels for Boots; leading projects from scoping and planning through to delivery and implementation. Prepare and finalise business cases, DIAs and MSAs (alongside Boots Legal), as well as scope requirements documentation, including obtaining sign off. Work with a range of technical delivery team and third party partners to build timelines and identify deliverables and milestones. Manage top level reporting on a weekly basis including milestones, risks and dependencies. Drive meaningful innovation; identify new, innovative ways of reaching customers. Work with internal teams and take a proactive approach to establish new processes and effect change in line with launch of new partners/platforms. Utilises martech to support the delivery of effective campaigns; works closely with BMG data science teams to drive mass personalisation across channels. Works with BMG analytics teams to measure and report on campaign & channel performance; ensures KPIs are in place for all activities. Manages relationship with Boots Media Group and internal teams. Monitor in real time the inventory saturation and identify opportunities for further delivery. Responsible for one direct report, Retail Media Specialist - implement and lead weekly one to ones, manage workload and act as a key escalation point if needed. What you'll need to have: Demonstrable expertise across a range of media channels, particularly across addressable media with experience / understanding of ad tech / ad operations / digital marketing / programmatic. Scaled project delivery experience, if this has been working on retail and/or consumer businesses this would be beneficial. Experience of managing multiple stakeholders - experience of working in close collaboration with creative and content teams. Effective communicator and able to build relationships with key stakeholders. Understands how to incorporate customer insight and customer journeys with analytics to drive results. Strong commercial acumen: ability to drive measurable performance for the business and understanding of how to maximise use of a channel from a commercial and marketing perspective. Why Boots: At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Our benefits: Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate) What's next: If your application is successful, our in house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Mar 06, 2026
Full time
Closing Date: Thursday 18th December Location: Nottingham or London Contract: 12 Month Secondment Recruitment Partner: Frankie McCallister-Lyas Overview: Are you passionate about pushing retail media to the next level, managing and driving forward exciting and innovative projects within Boots across both physical and digital mediums? We're looking for a Retail Media Manger who will own the delivery and commercialisation of some of our key retail media channels in Boots. From leading the delivery of new media inventory to Boots, collaborating with the wider business on how this inventory can be maximised but also working closely with our retail media partners across both data and media. This role will be responsible for leading the creation of several new retail media channels, including delivery, commercialisation, and subsequent evolution, working closely with key internal stakeholders to ensure release and ongoing execution of activity. Key Responsibilities: Hands on and day to day management of the delivery of key new retail media channels for Boots; leading projects from scoping and planning through to delivery and implementation. Prepare and finalise business cases, DIAs and MSAs (alongside Boots Legal), as well as scope requirements documentation, including obtaining sign off. Work with a range of technical delivery team and third party partners to build timelines and identify deliverables and milestones. Manage top level reporting on a weekly basis including milestones, risks and dependencies. Drive meaningful innovation; identify new, innovative ways of reaching customers. Work with internal teams and take a proactive approach to establish new processes and effect change in line with launch of new partners/platforms. Utilises martech to support the delivery of effective campaigns; works closely with BMG data science teams to drive mass personalisation across channels. Works with BMG analytics teams to measure and report on campaign & channel performance; ensures KPIs are in place for all activities. Manages relationship with Boots Media Group and internal teams. Monitor in real time the inventory saturation and identify opportunities for further delivery. Responsible for one direct report, Retail Media Specialist - implement and lead weekly one to ones, manage workload and act as a key escalation point if needed. What you'll need to have: Demonstrable expertise across a range of media channels, particularly across addressable media with experience / understanding of ad tech / ad operations / digital marketing / programmatic. Scaled project delivery experience, if this has been working on retail and/or consumer businesses this would be beneficial. Experience of managing multiple stakeholders - experience of working in close collaboration with creative and content teams. Effective communicator and able to build relationships with key stakeholders. Understands how to incorporate customer insight and customer journeys with analytics to drive results. Strong commercial acumen: ability to drive measurable performance for the business and understanding of how to maximise use of a channel from a commercial and marketing perspective. Why Boots: At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Our benefits: Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate) What's next: If your application is successful, our in house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
You'll be providing specialist legal support and advice on housing litigation matters - with a focus on Anti-Social Behaviour. This is a key role within the organisation, supporting the delivery of safe, high-quality homes for our residents while managing legal risk and ensuring effective resolution of housing management issues Client Details One of the UK's Largest Housing Associations Description You will work closely with colleagues across Housing, Property Services, Compliance, and Customer Engagement to provide timely legal advice, manage pre-action and litigated matters and help reach practical resolutions to housing management disputes. Key Responsibilities Manage a caseload of housing management matters, including injunction applications and possession claims Draft and review pleadings, witness statements, instructions to counsel, and settlement agreements. Liaise with internal client teams, external solicitors, and local authorities when required. Legal Advice & Support Provide clear, pragmatic legal advice to internal stakeholders on Anti-social behaviour and housing management matters. Advise operational teams on legal risks. Support early intervention strategies to reduce the risk of counterclaims. Internal Collaboration and process improvements Work with the Housing teams to ensure timely instructions, accurate evidence and effective legal work. Contribute to the development and improvement of internal policies, procedures, and training. Assist in implementing learning from cases across the business to improve the resident experience and prevent problems from reoccurring. Risk & Compliance Ensure legal compliance with legislation. Maintain accurate and detailed case records. Monitor legal trends and emerging risks across the housing sector to support organisational risk management Profile Essential Qualified Solicitor /CILEX lawyer (England & Wales) with a current practicing certificate Experience in housing law or civil litigation either in-house or in private practice Excellent drafting, communication, and negotiation skills Ability to balance legal risk with practical operational realities Strong organisational and case management abilities Desirable Experience working with or within a social housing provider or local authority Experience providing training to non-legal colleagues Strong knowledge of landlord and tenant law Job Offer Salary between £53,000-£58,000 Hybrid working of 2 days in the office in Basingstoke Flexible working hours Part time working available 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Mar 06, 2026
Full time
You'll be providing specialist legal support and advice on housing litigation matters - with a focus on Anti-Social Behaviour. This is a key role within the organisation, supporting the delivery of safe, high-quality homes for our residents while managing legal risk and ensuring effective resolution of housing management issues Client Details One of the UK's Largest Housing Associations Description You will work closely with colleagues across Housing, Property Services, Compliance, and Customer Engagement to provide timely legal advice, manage pre-action and litigated matters and help reach practical resolutions to housing management disputes. Key Responsibilities Manage a caseload of housing management matters, including injunction applications and possession claims Draft and review pleadings, witness statements, instructions to counsel, and settlement agreements. Liaise with internal client teams, external solicitors, and local authorities when required. Legal Advice & Support Provide clear, pragmatic legal advice to internal stakeholders on Anti-social behaviour and housing management matters. Advise operational teams on legal risks. Support early intervention strategies to reduce the risk of counterclaims. Internal Collaboration and process improvements Work with the Housing teams to ensure timely instructions, accurate evidence and effective legal work. Contribute to the development and improvement of internal policies, procedures, and training. Assist in implementing learning from cases across the business to improve the resident experience and prevent problems from reoccurring. Risk & Compliance Ensure legal compliance with legislation. Maintain accurate and detailed case records. Monitor legal trends and emerging risks across the housing sector to support organisational risk management Profile Essential Qualified Solicitor /CILEX lawyer (England & Wales) with a current practicing certificate Experience in housing law or civil litigation either in-house or in private practice Excellent drafting, communication, and negotiation skills Ability to balance legal risk with practical operational realities Strong organisational and case management abilities Desirable Experience working with or within a social housing provider or local authority Experience providing training to non-legal colleagues Strong knowledge of landlord and tenant law Job Offer Salary between £53,000-£58,000 Hybrid working of 2 days in the office in Basingstoke Flexible working hours Part time working available 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Mar 06, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
J OB P ROFILE DESCRIPTION M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Lead Data Scientist at Kainos, you will architect, design, and deliver advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures. Your role will involve hands-on technical leadership, collaborating with customers to translate business challenges into trustworthy AI solutions and ensuring responsible AI practices throughout. As a technical mentor, you will foster a culture of innovation, continuous learning, and engineering excellence. M INIMUM ( ESSENTIAL ) REQUIREMENTS : Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG), and agentic AI.Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc).Strong interpersonal skills with the ability to lead client projects and establish requirements in non-technical language.We are passionate about developing people, you will bring experience in managing, coaching, and developing junior members of a team and wider community.Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g., GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost).Experience with data storage for AI, vector databases, semantic search, and knowledge graphs.Familiarity with AI security, privacy, and compliance standards e.g. ISO42001.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
Mar 05, 2026
Full time
J OB P ROFILE DESCRIPTION M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Lead Data Scientist at Kainos, you will architect, design, and deliver advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures. Your role will involve hands-on technical leadership, collaborating with customers to translate business challenges into trustworthy AI solutions and ensuring responsible AI practices throughout. As a technical mentor, you will foster a culture of innovation, continuous learning, and engineering excellence. M INIMUM ( ESSENTIAL ) REQUIREMENTS : Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG), and agentic AI.Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc).Strong interpersonal skills with the ability to lead client projects and establish requirements in non-technical language.We are passionate about developing people, you will bring experience in managing, coaching, and developing junior members of a team and wider community.Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g., GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost).Experience with data storage for AI, vector databases, semantic search, and knowledge graphs.Familiarity with AI security, privacy, and compliance standards e.g. ISO42001.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR) : Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board : Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK . This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Unrivaled recognition We're proud to be celebrated by our customers and teammates G2 Market Leader Based on 600+ reviews 4.7 out of 5 Trusted by talent based on 100+ reviews 4.8 out of 5 Reach globally with a team celebrated by your sales peers You'll enjoy the right blend of support and autonomy to help you reach your full potential, anywhere in the world Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage
Mar 05, 2026
Full time
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR) : Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board : Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK . This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Unrivaled recognition We're proud to be celebrated by our customers and teammates G2 Market Leader Based on 600+ reviews 4.7 out of 5 Trusted by talent based on 100+ reviews 4.8 out of 5 Reach globally with a team celebrated by your sales peers You'll enjoy the right blend of support and autonomy to help you reach your full potential, anywhere in the world Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 05, 2026
Full time
Senior Adoption Software EngineerBarclays Bank PLCChesterJoin us as a Senior Adoption Software Engineer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through solutions and realising these through rapid prototyping and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms such as Relationship Based Access Control (ReBAC), Attribute Based Access Control (ABAC), alongside Role Based Access Control (RBAC). Expertise with Java, BDD testing concepts and Public Cloud (AWS) An understanding in authorisation and authentication technologies such as Policy as Code, IAM, IAM solutions Some other highly desirable skills include: A willingness to constructively disrupt and challenge the norm Strong relationship building skills, patience and resilience to change current thinking and working practices Ability to translate technical concepts and solutions to both non-technical and technical teams without losing the detail Experience with Ping solutions (PingGateway, PingAM, PingIDM, PingDS) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Glasgow, or Knutsford, office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Your Company: NET Recruit are searching for a Senior Financial Lines Underwriter to join a highly innovative insurance organisation in a hybrid role, with attendance required in a London office alongside remote working flexibility. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Building and implementing a Financial Lines underwriting strategy from inception, supporting the creation and long-term growth of a profitable and sustainable portfolio Defining underwriting appetite, pricing structures and portfolio composition in alignment with commercial objectives Leading business planning activities including forecasting, growth modelling and performance monitoring Establishing underwriting governance frameworks, controls and compliance standards to ensure regulatory alignment Collaborating closely with senior stakeholders to support distribution expansion and market development initiatives Underwriting Financial Lines risks including Directors & Officers, Professional Indemnity, Cyber, Employment Practices Liability and associated products Assessing and pricing complex risks in line with profitability targets and underwriting strategy Managing underwriting authority structures and referral processes Monitoring portfolio performance metrics including loss ratios, exposure management and overall book health Supporting wording development and ongoing product enhancement initiatives Working alongside claims and operational teams on complex risk matters where required Developing and enhancing digital underwriting propositions, including platform optimisation Maintaining and strengthening broker and distribution partner relationships to support sustainable growth Identifying opportunities to introduce automation and data-led underwriting practices Supporting improvements to customer journey and operational efficiency through digital platforms and technology adoption What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong technical expertise within Financial Lines underwriting Demonstrable experience developing or expanding a profitable book of business Excellent commercial awareness with the ability to balance growth ambitions against underwriting discipline Strong knowledge of digital insurance distribution models and platforms, including experience working with Acturis or similar systems Outstanding communication skills with the ability to build trusted broker and stakeholder relationships at all levels Proven analytical and decision-making capabilities A strategic and entrepreneurial mindset, with the confidence to take ownership of new initiatives Ability to operate within a solution-focused and client-centric environment What You Will Get In Return: This position will play a pivotal role in establishing and scaling a Financial Lines division within a digitally focused insurance environment. The successful individual will take ownership of underwriting direction, portfolio growth and proposition development, helping to shape both strategy and market positioning within a competitive and evolving sector. The role offers the opportunity to influence underwriting frameworks from the ground up, working within a collaborative and forward-thinking environment focused on innovation, digital distribution and sustainable growth. You will be instrumental in developing broker engagement strategies, enhancing digital capabilities and supporting the delivery of modern insurance solutions aligned with market demand. The business is offering a highly competitive salary dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. This opportunity provides significant autonomy, strategic exposure and clear scope for long-term career progression within a growing and ambitious team. Furthermore, this role offers exceptional exposure to senior decision-making, product innovation and division-building experience, making it a genuine career-defining opportunity for an ambitious Financial Lines professional.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Mar 05, 2026
Full time
Your Company: NET Recruit are searching for a Senior Financial Lines Underwriter to join a highly innovative insurance organisation in a hybrid role, with attendance required in a London office alongside remote working flexibility. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Building and implementing a Financial Lines underwriting strategy from inception, supporting the creation and long-term growth of a profitable and sustainable portfolio Defining underwriting appetite, pricing structures and portfolio composition in alignment with commercial objectives Leading business planning activities including forecasting, growth modelling and performance monitoring Establishing underwriting governance frameworks, controls and compliance standards to ensure regulatory alignment Collaborating closely with senior stakeholders to support distribution expansion and market development initiatives Underwriting Financial Lines risks including Directors & Officers, Professional Indemnity, Cyber, Employment Practices Liability and associated products Assessing and pricing complex risks in line with profitability targets and underwriting strategy Managing underwriting authority structures and referral processes Monitoring portfolio performance metrics including loss ratios, exposure management and overall book health Supporting wording development and ongoing product enhancement initiatives Working alongside claims and operational teams on complex risk matters where required Developing and enhancing digital underwriting propositions, including platform optimisation Maintaining and strengthening broker and distribution partner relationships to support sustainable growth Identifying opportunities to introduce automation and data-led underwriting practices Supporting improvements to customer journey and operational efficiency through digital platforms and technology adoption What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong technical expertise within Financial Lines underwriting Demonstrable experience developing or expanding a profitable book of business Excellent commercial awareness with the ability to balance growth ambitions against underwriting discipline Strong knowledge of digital insurance distribution models and platforms, including experience working with Acturis or similar systems Outstanding communication skills with the ability to build trusted broker and stakeholder relationships at all levels Proven analytical and decision-making capabilities A strategic and entrepreneurial mindset, with the confidence to take ownership of new initiatives Ability to operate within a solution-focused and client-centric environment What You Will Get In Return: This position will play a pivotal role in establishing and scaling a Financial Lines division within a digitally focused insurance environment. The successful individual will take ownership of underwriting direction, portfolio growth and proposition development, helping to shape both strategy and market positioning within a competitive and evolving sector. The role offers the opportunity to influence underwriting frameworks from the ground up, working within a collaborative and forward-thinking environment focused on innovation, digital distribution and sustainable growth. You will be instrumental in developing broker engagement strategies, enhancing digital capabilities and supporting the delivery of modern insurance solutions aligned with market demand. The business is offering a highly competitive salary dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. This opportunity provides significant autonomy, strategic exposure and clear scope for long-term career progression within a growing and ambitious team. Furthermore, this role offers exceptional exposure to senior decision-making, product innovation and division-building experience, making it a genuine career-defining opportunity for an ambitious Financial Lines professional.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Head of Retail and Customer Insights to join our growing online business. Purpose of the role: To lead our customer insight, market intelligence and advanced analytics function. Scope of the role: Key leader responsible for transforming complex data into powerful insights that shape commercial decisions, improve customer experience and accelerate our growth. The role requires a unique blend of data expertise, strategic thinking and creative problem solving, leveraging AI and machine learning to unlock value from large and evolving data sets. Oversee a multidisciplinary insight team, providing leadership across customer analytics, market research, segmentation, predictive modelling and customer lifetime value. Key Responsibilities: Lead the end-to-end customer insight strategy across the organisation, ensuring a deep, real-time understanding of shopping behaviours, needs, motivations, and trends. Own the integration and interpretation ofexternal market data, competitor intelligence, industry trends, and macroeconomic influences. Oversee continuous and ad hoc research programmes (qualitative and quantitative), customer panels, and brand tracking. Drive the development of advancedcustomer models, including segmentation, propensity models, churn prediction and customer lifetime value. Use AI and machine learning tools to analyse large, complex data sets and scale automated insight generation. Partner with data engineering teams to ensure robust data pipelines, governance, and data quality. Translate data driven insights into compelling narratives and actionable strategies for senior leadership, commercial teams, and store operations. Influence decision making in key areas such as pricing, promotions, marketing, loyalty, product range, personalisation, and digital experience. Foster a culture of experimentation, data literacy, and customer centric thinking across the organisation. Lead, develop, and mentor a high performing team of customer insight specialists, analysts, data scientists, and researchers. Champion innovation and new methodologies in research, analytics, and AI adoption. Our Values We love our customers: You are curious - you are open minded, take risks, fail fast and learn quick We look after our own - Your are authentic - You use your strengths , are genuine & consistent We work together - You are collaborative - You work cross functionally, build external relationships We hate waste: - You are influential - You set the direction, you shape the plan We Care: You are brave - You make tough decisions for the greater good A competitive salary with an excellent benefits package
Mar 05, 2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Head of Retail and Customer Insights to join our growing online business. Purpose of the role: To lead our customer insight, market intelligence and advanced analytics function. Scope of the role: Key leader responsible for transforming complex data into powerful insights that shape commercial decisions, improve customer experience and accelerate our growth. The role requires a unique blend of data expertise, strategic thinking and creative problem solving, leveraging AI and machine learning to unlock value from large and evolving data sets. Oversee a multidisciplinary insight team, providing leadership across customer analytics, market research, segmentation, predictive modelling and customer lifetime value. Key Responsibilities: Lead the end-to-end customer insight strategy across the organisation, ensuring a deep, real-time understanding of shopping behaviours, needs, motivations, and trends. Own the integration and interpretation ofexternal market data, competitor intelligence, industry trends, and macroeconomic influences. Oversee continuous and ad hoc research programmes (qualitative and quantitative), customer panels, and brand tracking. Drive the development of advancedcustomer models, including segmentation, propensity models, churn prediction and customer lifetime value. Use AI and machine learning tools to analyse large, complex data sets and scale automated insight generation. Partner with data engineering teams to ensure robust data pipelines, governance, and data quality. Translate data driven insights into compelling narratives and actionable strategies for senior leadership, commercial teams, and store operations. Influence decision making in key areas such as pricing, promotions, marketing, loyalty, product range, personalisation, and digital experience. Foster a culture of experimentation, data literacy, and customer centric thinking across the organisation. Lead, develop, and mentor a high performing team of customer insight specialists, analysts, data scientists, and researchers. Champion innovation and new methodologies in research, analytics, and AI adoption. Our Values We love our customers: You are curious - you are open minded, take risks, fail fast and learn quick We look after our own - Your are authentic - You use your strengths , are genuine & consistent We work together - You are collaborative - You work cross functionally, build external relationships We hate waste: - You are influential - You set the direction, you shape the plan We Care: You are brave - You make tough decisions for the greater good A competitive salary with an excellent benefits package
