Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Mar 03, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 03, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent - Full-time or Part Time About The Company The company is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. They are officially a Great Place To Work certified business. They value their staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for their clients. Their clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you'll be part of a professional telemarketing team and the key new business development representative for several of their clients. The role involves making outbound calls and sending introductory emails to generate sales leads for their clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you're working on. This is an office-based role at their offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8.45 - 17.00, Monday- Thursday, and 8.45 - 16.00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities They are officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; they will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of their team have been with them for many years, so they are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Mar 03, 2026
Full time
Senior B2B Telemarketer Location: Southend, SS1 2BB Salary: £30,000 - £45,000 Vacancy Type: Permanent - Full-time or Part Time About The Company The company is a leading B2B telemarketing agency that has been delivering award-winning lead-generation campaigns since 2009. They are officially a Great Place To Work certified business. They value their staff and have an inclusive culture, sharing a common goal of delivering successful telemarketing campaigns for their clients. Their clients include Technology Companies, Start-Ups, Apprenticeship Providers, and manufacturers such as Jacobs Engineering, Assa Abloy, and Brunel University, although the majority are SMEs that want to grow their businesses. The Role As a Senior Telemarketer, you'll be part of a professional telemarketing team and the key new business development representative for several of their clients. The role involves making outbound calls and sending introductory emails to generate sales leads for their clients. You will only contact businesses, not consumers. You will need to be able to engage with different personalities and decision-makers, from Facilities Managers to HR Directors. A key part of the role is building a relationship with the clients whose campaigns you're working on. This is an office-based role at their offices in central Southend. Full support and training are provided, including sales training and product training for the various campaigns you will work on. Hours of work are 8.45 - 17.00, Monday- Thursday, and 8.45 - 16.00 on Friday, or Part-Time, considered for the right person. Benefits Starting salary of £25,000 - £30,000 Commission of £800 - £1,000 per month Pension scheme 28 days holiday Career Development Opportunities They are officially a Great Place to Work Career Development There is a clear path to move into an Account Management role, where your earnings will be £50k+. You will need to overdeliver in the Sales Executive role for a minimum of 6 months and demonstrate your ability to manage and guide clients to get the maximum from their lead generation budget. About You Sales, Telesales, Lead Generation, or Telemarketing experience is preferable; they will consider applications from people with a Call Centre or Customer Service background, where you have experience engaging with people and striving to deliver outstanding service. Many of their team have been with them for many years, so they are looking for someone who values stability and a grown-up, collaborative working environment. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
Mar 03, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Senior Product Manager to join our Advertising Product team to help define and deliver the product strategy and roadmap for Guardian advertising products focused on direct sold display, sponsorship frameworks, branded content integrations and premium commercial experiences. This role is essential to strengthening The Guardian's direct sold advertising proposition, enabling scalable sponsorship models and differentiated branded content opportunities in a competitive media landscape. Working across Commercial, Editorial, Design, Data and Engineering teams, you will deliver innovative advertising solutions that align with business goals while protecting the Guardian's editorial integrity and reader trust. This role will support and advance The Guardian's ambition of creating a sustainable business model for independent journalism by building deeper and more meaningful relationships with users. We're looking for a product specialist with strong knowledge of the premium digital advertising market and a proven track record of launching and scaling high-impact commercial products. About the Role: Define and own the roadmap for direct sold and sponsorship advertising products across display, native, video and newsletters on our digital platforms. Develop a strategic vision that aligns with broader company objectives, including audience growth and subscription models. Ensure The Guardian's advertising products deliver measurable value to advertisers and readers alike, supporting our long-term sustainability. Translate advertiser needs, sales insight and market trends into clear product requirements and prioritised initiatives, balancing bespoke commercial opportunities with scalable product development. Identify market opportunities to create distinctive, high-value commercial products that leverage The Guardian's brand and audience insight. Lead cross-functional teams (engineering, design, data, ad operations and commercial) through the end-to-end product lifecycle - from discovery to launch to iteration. Partner closely with Sales teams to shape compelling propositions that meet advertiser objectives Collaborate with Editorial teams to identify opportunities around key editorial moments. Align with new site features and protect and enhance the reader experience. Define and track KPIs such as direct revenue growth, yield improvement, and user engagement, using data and insight to optimise performance and inform future product development. About You: Extensive experience in product management, ideally within digital media, publishing or commercial platforms. Strong understanding of direct sold digital advertising, sponsorship models and branded content development. Proven track record of launching high-impact advertising products that drive direct commercial revenue. Strong commercial acumen and experience working closely with Sales and commercial stakeholders. Excellent stakeholder management and communication skills, capable of influencing across teams and functions. Data-informed mindset with experience using performance metrics to guide decision-making. Ability to balance commercial priorities with reader experience and editorial goals. Purpose-driven and sympathetic towards Guardian values. We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 17th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
Posted Tuesday, January 20, 2026 at 12:00 AM We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail. We are seeking an experienced General Manager to lead and optimise our UK operations. Reporting to the Managing Director (EMEA), the General Manager will have full responsibility for the day-to-day operations, financial performance, and service excellence across the UK. This role ensures operational efficiency, cost control, and consistent delivery-enabling the Managing Director to focus on strategic growth and international expansion. Key Responsibilities Responsible for the management of the UK operations and growth of 4Wall in the UK Own budgets, cashflow, working capital, and cost control to deliver revenue and margin targets Drive operational excellence, process improvement, and high technical standards across AV disciplines Lead and develop senior operational teams, fostering a high-performance culture Ensure outstanding client delivery through close collaboration with project, technical, and sales teams Maintain full compliance with UK Health & Safety regulations and promote a strong safety culture Support strategic initiatives, transformation projects, and European growth Embed sustainability principles into daily operations and job delivery About you Proven senior operational or general management experience within live events, AV, technical services Strong financial and commercial acumen, including P&L and cashflow management Broad technical understanding across audio, video, lighting, and related systems Hands on, organised, and resilient with the ability to lead under pressure A collaborative leader with strong communication and stakeholder management skills Ability and willingness to be physically present and visible in our head office Ability and willingness to travel internationally as required. This is a senior leadership opportunity for an experienced professional to take the next step in their career by shaping a high-performing UK operation within a growth-focused organisation. If you're looking for your next challenge and bring the skills and experience required, we'd love to hear from you.
Mar 03, 2026
Full time
Posted Tuesday, January 20, 2026 at 12:00 AM We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail. We are seeking an experienced General Manager to lead and optimise our UK operations. Reporting to the Managing Director (EMEA), the General Manager will have full responsibility for the day-to-day operations, financial performance, and service excellence across the UK. This role ensures operational efficiency, cost control, and consistent delivery-enabling the Managing Director to focus on strategic growth and international expansion. Key Responsibilities Responsible for the management of the UK operations and growth of 4Wall in the UK Own budgets, cashflow, working capital, and cost control to deliver revenue and margin targets Drive operational excellence, process improvement, and high technical standards across AV disciplines Lead and develop senior operational teams, fostering a high-performance culture Ensure outstanding client delivery through close collaboration with project, technical, and sales teams Maintain full compliance with UK Health & Safety regulations and promote a strong safety culture Support strategic initiatives, transformation projects, and European growth Embed sustainability principles into daily operations and job delivery About you Proven senior operational or general management experience within live events, AV, technical services Strong financial and commercial acumen, including P&L and cashflow management Broad technical understanding across audio, video, lighting, and related systems Hands on, organised, and resilient with the ability to lead under pressure A collaborative leader with strong communication and stakeholder management skills Ability and willingness to be physically present and visible in our head office Ability and willingness to travel internationally as required. This is a senior leadership opportunity for an experienced professional to take the next step in their career by shaping a high-performing UK operation within a growth-focused organisation. If you're looking for your next challenge and bring the skills and experience required, we'd love to hear from you.
About the job Operations & Business Manager Wanderlust Magazine Location: Central London, potential for Hybrid (open to flexible/part-time work) Reports to: Chief Operating Officer (COO) Salary: £35 - £48,000 (full-time pro rata) DOE Why Join Wanderlust ? Wanderlust , the UK's longest-running and leading travel magazine, is looking for a highly organised and proactive Operations & Business Manager to keep our dynamic company running smoothly as we scale in the UK and internationally. The role offers varied responsibilities and is perfect for someone who enjoys wearing multiple hats, thrives in being detail orientated, and has an astute, business mind. You'll work closely with the COO and senior leadership team to drive daily business operations, work closely with external suppliers, and support across logistics related activity. We welcome applicants from all professional backgrounds who bring strong organisational skills, commercial awareness, and a collaborative mindset. Key Responsibilities Business Operations & HR: Support day-to-day business operations and ensure smooth company processes. Manage staff onboarding, employment contracts, and HR-related matters. Oversee health and safety requirements. Support recruitment processes and team planning. Liaise with the IT team to ensure staff equipment is in place and technical issues are resolved promptly. Ensure the office is organised, well-stocked, and prepared for meetings, events, and staff activities. Coordinate office logistics and facilities as needed. Print Management & Distribution: Support the print production and smooth distribution of Wanderlust magazine and multiple bookazines and supplements throughout the year. Manage internal, client, and supplier deadlines and monitor delivery. Liaise with printers and distributors to ensure smooth print and distribution processes. Review costs and ensure price competitiveness. Events: Support the organisation of trade, consumer, and internal events. Managing logistics, suppliers, procurement, deliveries, and staff planning. Support at live events as required. Accounts & Financial Administration: Work closely with the accountants on cashflow management and supplier payments. Ensure costs and income are accurately recorded to support the preparation and review of management accounts. Lead procurement-related tasks and the review of legal documents. Editorial Operations & Planning: Manage invoicing, contracts and payments for freelance writers, photographers, contributors and external suppliers, ensuring accuracy, compliance and timely processing Act as the primary administrative liaison between the editorial team and finance, procurement and external partners Maintain clear records of freelance agreements, rates, usage rights and deliverables Coordinate practical arrangements for editorial events, conferences and industry participation, including registrations, travel logistics, accommodation and on site requirements Ensure smooth onboarding of new freelancers and contributors, including contracts, payment setup and systems access where required Potential additional scope to role - Marketing & Retail Operations: Support subscriber management, reporting, and marketing operations. Assist with the execution of subscription marketing campaigns, working closely with the wider team on creative and design elements. Support the UK and international retail strategy. Help drive efficient sales processes and growth of Wanderlust's international retail presence. About You: 7+ years business experience. Highly organised with strong attention to detail. Critically minded with a practical, problem-solving approach An interest in publishing and media and someone who understands the values of Wanderlust . Comfortable managing multiple responsibilities across different business functions. Confident working with senior stakeholders and cross-functional teams. Strong communication skills and ability to build effective working relationships. Analytically and commercially minded. Able to participate at in-person events, involving weekend and evenings. How to Apply To apply, please send: Your CV. A 30-second video pitch explaining why you are right for the role. Your salary expectations and ideal working pattern. Email applications via the button below.
Mar 03, 2026
Full time
About the job Operations & Business Manager Wanderlust Magazine Location: Central London, potential for Hybrid (open to flexible/part-time work) Reports to: Chief Operating Officer (COO) Salary: £35 - £48,000 (full-time pro rata) DOE Why Join Wanderlust ? Wanderlust , the UK's longest-running and leading travel magazine, is looking for a highly organised and proactive Operations & Business Manager to keep our dynamic company running smoothly as we scale in the UK and internationally. The role offers varied responsibilities and is perfect for someone who enjoys wearing multiple hats, thrives in being detail orientated, and has an astute, business mind. You'll work closely with the COO and senior leadership team to drive daily business operations, work closely with external suppliers, and support across logistics related activity. We welcome applicants from all professional backgrounds who bring strong organisational skills, commercial awareness, and a collaborative mindset. Key Responsibilities Business Operations & HR: Support day-to-day business operations and ensure smooth company processes. Manage staff onboarding, employment contracts, and HR-related matters. Oversee health and safety requirements. Support recruitment processes and team planning. Liaise with the IT team to ensure staff equipment is in place and technical issues are resolved promptly. Ensure the office is organised, well-stocked, and prepared for meetings, events, and staff activities. Coordinate office logistics and facilities as needed. Print Management & Distribution: Support the print production and smooth distribution of Wanderlust magazine and multiple bookazines and supplements throughout the year. Manage internal, client, and supplier deadlines and monitor delivery. Liaise with printers and distributors to ensure smooth print and distribution processes. Review costs and ensure price competitiveness. Events: Support the organisation of trade, consumer, and internal events. Managing logistics, suppliers, procurement, deliveries, and staff planning. Support at live events as required. Accounts & Financial Administration: Work closely with the accountants on cashflow management and supplier payments. Ensure costs and income are accurately recorded to support the preparation and review of management accounts. Lead procurement-related tasks and the review of legal documents. Editorial Operations & Planning: Manage invoicing, contracts and payments for freelance writers, photographers, contributors and external suppliers, ensuring accuracy, compliance and timely processing Act as the primary administrative liaison between the editorial team and finance, procurement and external partners Maintain clear records of freelance agreements, rates, usage rights and deliverables Coordinate practical arrangements for editorial events, conferences and industry participation, including registrations, travel logistics, accommodation and on site requirements Ensure smooth onboarding of new freelancers and contributors, including contracts, payment setup and systems access where required Potential additional scope to role - Marketing & Retail Operations: Support subscriber management, reporting, and marketing operations. Assist with the execution of subscription marketing campaigns, working closely with the wider team on creative and design elements. Support the UK and international retail strategy. Help drive efficient sales processes and growth of Wanderlust's international retail presence. About You: 7+ years business experience. Highly organised with strong attention to detail. Critically minded with a practical, problem-solving approach An interest in publishing and media and someone who understands the values of Wanderlust . Comfortable managing multiple responsibilities across different business functions. Confident working with senior stakeholders and cross-functional teams. Strong communication skills and ability to build effective working relationships. Analytically and commercially minded. Able to participate at in-person events, involving weekend and evenings. How to Apply To apply, please send: Your CV. A 30-second video pitch explaining why you are right for the role. Your salary expectations and ideal working pattern. Email applications via the button below.
About the Role: Grade Level (for internal use): 10 Role Overview As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients. Responsibilities Lead targeted engagement campaigns for VA to increase product usage and deepen adoption Develop expertise in the VA platform, stay current on new features, workflows, and best practices, and deliver tailored training (virtual and in person) aligned to client needs Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition and demonstrating how the combined platforms address client needs and drive workflow efficiency Cultivate strong relationships with VA power users and key stakeholders, understand their business objectives and workflows to identify opportunities for greater platform utilization and expansion across departments Partner with fellow CSMs to coordinate outreach and share insights on VA engagement across accounts Monitor VA product usage, develop account profiles, and collaborate on renewal proposals and upsell opportunities Capture and synthesize client feedback specific to VA/Estimates, ensuring enhancement requests are routed to the appropriate product teams Use CRM and engagement platforms (Salesforce, ChurnZero) to plan, track, and optimize VA user interactions and campaigns What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional listening skills and ability to articulate ideas and complex information clearly and concisely Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal oriented, able to organize, multi task and prioritize in a fast paced environment Experience in consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and dealing with challenging situations Familiarity with Visible Alpha, Capital IQ, or similar research/analytics platforms is highly desirable Language skills are a plus Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred) Knowledge of CRM systems (Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms is advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines and how to report suspicious activity. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only You can find discrimination protections under federal law here: Pay Transparency Nondiscrimination Provision - - Job ID: 325881 • Posted On: 2026-03-01 • Location: London, United Kingdom
Mar 03, 2026
Full time
About the Role: Grade Level (for internal use): 10 Role Overview As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients. Responsibilities Lead targeted engagement campaigns for VA to increase product usage and deepen adoption Develop expertise in the VA platform, stay current on new features, workflows, and best practices, and deliver tailored training (virtual and in person) aligned to client needs Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition and demonstrating how the combined platforms address client needs and drive workflow efficiency Cultivate strong relationships with VA power users and key stakeholders, understand their business objectives and workflows to identify opportunities for greater platform utilization and expansion across departments Partner with fellow CSMs to coordinate outreach and share insights on VA engagement across accounts Monitor VA product usage, develop account profiles, and collaborate on renewal proposals and upsell opportunities Capture and synthesize client feedback specific to VA/Estimates, ensuring enhancement requests are routed to the appropriate product teams Use CRM and engagement platforms (Salesforce, ChurnZero) to plan, track, and optimize VA user interactions and campaigns What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional listening skills and ability to articulate ideas and complex information clearly and concisely Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal oriented, able to organize, multi task and prioritize in a fast paced environment Experience in consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and dealing with challenging situations Familiarity with Visible Alpha, Capital IQ, or similar research/analytics platforms is highly desirable Language skills are a plus Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred) Knowledge of CRM systems (Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms is advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines and how to report suspicious activity. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only You can find discrimination protections under federal law here: Pay Transparency Nondiscrimination Provision - - Job ID: 325881 • Posted On: 2026-03-01 • Location: London, United Kingdom
Area Manager Job Type: Full-time (40 hours weekly) Location: East London Salary: £ We're looking for an energetic and people-focused Area Manager to lead a region of stores and drive outstanding performance. This is a hands-on role where you'll take ownership of both retail and non-retail operations, making sure every site delivers great results and a great customer experience. You'll be the driving force behind your area's profitability, coaching your managers, supporting their development and ensuring each store hits its targets. If you enjoy leading teams, improving standards and making a real impact across multiple locations, this role offers the freedom, variety and responsibility to truly shine. Day-to-day of the role: Manage, motivate, and develop your team to maximise sales and efficiency. Oversee recruitment, training, appraisals, and performance management. Monitor stock levels, make decisions on stock control, and manage replenishment. Analyse sales figures, identify trends, and forecast future performance. Utilise IT systems to track sales, costs, and business performance. Ensure company standards for quality, customer service, and health and safety are met. Respond to customer feedback, complaints, and service issues. Plan and deliver promotions, displays, and in-store events to drive sales. Maintain awareness of market trends and competitor activity. Review store performance and implement improvements to increase profitability. Build relationships and communicate business updates, targets, and initiatives to staff and senior managers. Take responsibility for wider operational issues, such as finance, logistics, or marketing, depending on store size. Required Skills & Qualifications: Proven leadership skills and the ability to motivate others. Strong planning and prioritisation skills, with the ability to delegate effectively. High customer focus. Quick to grasp new concepts. Ability to multi-task and work under pressure. Strong business sense and well-developed commercial awareness. Team-oriented with a desire to generate fresh and innovative ideas. Benefits: Competitive salary £ Pension and 28 days annual leave Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Area Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 03, 2026
Full time
Area Manager Job Type: Full-time (40 hours weekly) Location: East London Salary: £ We're looking for an energetic and people-focused Area Manager to lead a region of stores and drive outstanding performance. This is a hands-on role where you'll take ownership of both retail and non-retail operations, making sure every site delivers great results and a great customer experience. You'll be the driving force behind your area's profitability, coaching your managers, supporting their development and ensuring each store hits its targets. If you enjoy leading teams, improving standards and making a real impact across multiple locations, this role offers the freedom, variety and responsibility to truly shine. Day-to-day of the role: Manage, motivate, and develop your team to maximise sales and efficiency. Oversee recruitment, training, appraisals, and performance management. Monitor stock levels, make decisions on stock control, and manage replenishment. Analyse sales figures, identify trends, and forecast future performance. Utilise IT systems to track sales, costs, and business performance. Ensure company standards for quality, customer service, and health and safety are met. Respond to customer feedback, complaints, and service issues. Plan and deliver promotions, displays, and in-store events to drive sales. Maintain awareness of market trends and competitor activity. Review store performance and implement improvements to increase profitability. Build relationships and communicate business updates, targets, and initiatives to staff and senior managers. Take responsibility for wider operational issues, such as finance, logistics, or marketing, depending on store size. Required Skills & Qualifications: Proven leadership skills and the ability to motivate others. Strong planning and prioritisation skills, with the ability to delegate effectively. High customer focus. Quick to grasp new concepts. Ability to multi-task and work under pressure. Strong business sense and well-developed commercial awareness. Team-oriented with a desire to generate fresh and innovative ideas. Benefits: Competitive salary £ Pension and 28 days annual leave Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Area Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Role overview Our client is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of their brand and public engagement journey and help millions of separated children get Back to Family. About the role: As their Head of Campaigns and Marketing, you'll lead on the continued development of their brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of their communication and marketing team, championing creative marketing and PR approaches that strengthen their influence, boost awareness, expand their reach, and drive fundraising results to help them achieve their mission - to eliminate orphanages and ensure every child grows up in a safe, loving family. About you: Our client is looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to their mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery. About Our client: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help them make this a reality for children. Salary : £60,000 to £65,000 per annum, including any London weighting if applicable. Location : Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week. Hours : 37.5 hours per week. Closing Date: The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for their cause. To apply, please upload your CV and a brief covering letter indicating why you are interested in joining them and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role. There will be a two stage interview process with following provisional dates: First stage on line interview on 26th March 2026 Second stage face to face interview on 8th April 2026 (in their London offices) Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check. Our client actively encourages diversity, equity and inclusion, and they look to recruit a diverse range of people to reflect the communities in which we live, as they believe this will strengthen their ability to deliver their mission of eliminating orphanages. You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager - Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager REF-
Mar 03, 2026
Full time
Role overview Our client is looking for a strategic and results-driven marketing leader as Head of Campaigns and Marketing to drive the next stage of their brand and public engagement journey and help millions of separated children get Back to Family. About the role: As their Head of Campaigns and Marketing, you'll lead on the continued development of their brand and the planning, design, and execution of impactful campaigns that inspire action. You will provide leadership of their communication and marketing team, championing creative marketing and PR approaches that strengthen their influence, boost awareness, expand their reach, and drive fundraising results to help them achieve their mission - to eliminate orphanages and ensure every child grows up in a safe, loving family. About you: Our client is looking for a talented Marketing leader with a proven track record of developing and delivering integrated brand, marketing and communications strategies across multiple channels, ideally within the charity sector. You will have demonstrable experience leading high-impact campaigns spanning PR, media, corporate partnerships and influencer engagement to drive income growth, alongside the ability to engage, collaborate and influence senior stakeholders. You will also bring operational and strong expertise in developing core messaging and brand assets, analysing and optimising campaign performance, and applying best practice in income-generating marketing. A strong understanding of digital channels, including social media, SEO and paid advertising, is essential. The role requires an inspiring leader with experience managing budgets and multidisciplinary teams, including digital marketing and PR professionals and agencies. As well as a clear commitment to their mission, behaviours and values, you will be someone who takes accountability, has excellent communication and interpersonal skills combining strategic thinking and operational delivery. About Our client: Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help them make this a reality for children. Salary : £60,000 to £65,000 per annum, including any London weighting if applicable. Location : Remote working with monthly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week. Hours : 37.5 hours per week. Closing Date: The final cut off for applications is 5pm on 18th March 2026 so please get in touch if you have the right skills, experience and passion for their cause. To apply, please upload your CV and a brief covering letter indicating why you are interested in joining them and (reflecting on the role profile) why you believe your skills, experience, your values and how you work make you suitable for the role. There will be a two stage interview process with following provisional dates: First stage on line interview on 26th March 2026 Second stage face to face interview on 8th April 2026 (in their London offices) Other information: This post requires the post holder to have, or be able to obtain, the right to work in the UK and will be subject to a DBS check. Our client actively encourages diversity, equity and inclusion, and they look to recruit a diverse range of people to reflect the communities in which we live, as they believe this will strengthen their ability to deliver their mission of eliminating orphanages. You may also have experience in the following: Marketing Director, Head of Marketing, Campaigns Director, Communications Director, Brand Manager, Marketing Manager - Charity Sector, Fundraising Marketing Lead, Digital Marketing Director, PR and Communications Manager, Integrated Marketing Manager, Senior Marketing Strategist, Social Media & Campaigns Lead, Marketing and Engagement Director, Brand and Communications Lead, Nonprofit Marketing Manager REF-
An established UK digital consultancy is seeking an experienced Senior Product Manager to join a growing product practice delivering impactful digital services for high-profile clients. The organisation specialises in combining data-informed decision making, human-centred design and modern software engineering to solve complex problems and create meaningful outcomes for users and organisations ali click apply for full job details
Mar 03, 2026
Full time
An established UK digital consultancy is seeking an experienced Senior Product Manager to join a growing product practice delivering impactful digital services for high-profile clients. The organisation specialises in combining data-informed decision making, human-centred design and modern software engineering to solve complex problems and create meaningful outcomes for users and organisations ali click apply for full job details
With the support of the Commercial/ Category Director and/or Senior Category Manager, create and lead the business plan for allocated categories of responsibility to drive strategic & tactical growth of the categories to support the delivery of the budgeted sales and profit target.At STARK, one of Northern Europe's leading building materials distributors, we're strengthening our commercial team and looking for Category Managers who know what it takes to support branches, deliver the right product ranges, and build strong supplier partnerships. If you enjoy getting under the skin of your categories, understand the realities of merchanting, and want to make a real impact, this could be the ideal next move.We offer a supportive environment where your expertise is valued, along with a competitive salary, staff discount, life assurance and 34 days' holiday (including bank holidays). You'll also have clear opportunities to grow your career within a progressive, branch-focused organisation. What you'll be doing Working closely with the Commercial/Category Director and Senior Category Manager, you'll lead the business plan for the plumbing and heating categories - shaping strategy, driving sales and margin, and ensuring branches have all the products needed to do the job.This role is central to how we serve our customers. You'll be the "go-to" expert for P&H, influencing everything from supplier agreements to pricing, promotions, and product range development. We currently have vacancies across a number of categories would love to hear from you. What you'll bring Strong experience in category management or procurement within merchanting, construction products, or a related industry. A proven track record of building ranges that meet customer project needs and deliver budgeted commercial results. Confidence negotiating supplier terms based on facts, insight, and strong commercial judgement. A deep understanding of customer needs, market trends and competitor activity. Excellent analytical skills with the ability to turn data into clear, actionable plans. The ability to manage multiple priorities, work under pressure and meet tight deadlines. Strong communication skills, able to engage stakeholders at every level-including presenting to board and supplier leadership. Determination, ownership, and accountability - always focused on delivering improvements for branches, customers, and suppliers. Good IT literacy across Microsoft applications and database systems. Willingness to support, coach and develop junior team members. Key ResponsibilitiesIn this role, you will: Lead the 2-3-year category strategy, ensuring ranges deliver customer project requirements and meet sales and profit targets. Act as the first point of contact for all internal and external stakeholders on your categories. Negotiate and deliver supplier trading agreements aligned to group goals. Deliver clear reporting and insight on category performance, identifying opportunities to improve pricing, promotions, sales, and ranging. Understand and support STARK's sustainability agenda, including responsible sourcing and category impact on emissions, packaging, and product circularity. Partner with STARK UK functions and local branches-helping them make great commercial decisions. Build strong relationships with suppliers and internal teams, adapting your approach to maximise collaboration and results. Support broader commercial projects and continuous improvement activities across the business. Role model safe, sustainable working practices.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.STARK Building Materials UK comprises 14 brands, including one of the UK's leading builders' merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK's largest retailers and distributors of building and construction materials.However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.If you'd like to build that future with us, check out our careers page or get in touch.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers.We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day.We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.We are proud that we offer all our colleagues a great place to work.
Mar 03, 2026
Full time
With the support of the Commercial/ Category Director and/or Senior Category Manager, create and lead the business plan for allocated categories of responsibility to drive strategic & tactical growth of the categories to support the delivery of the budgeted sales and profit target.At STARK, one of Northern Europe's leading building materials distributors, we're strengthening our commercial team and looking for Category Managers who know what it takes to support branches, deliver the right product ranges, and build strong supplier partnerships. If you enjoy getting under the skin of your categories, understand the realities of merchanting, and want to make a real impact, this could be the ideal next move.We offer a supportive environment where your expertise is valued, along with a competitive salary, staff discount, life assurance and 34 days' holiday (including bank holidays). You'll also have clear opportunities to grow your career within a progressive, branch-focused organisation. What you'll be doing Working closely with the Commercial/Category Director and Senior Category Manager, you'll lead the business plan for the plumbing and heating categories - shaping strategy, driving sales and margin, and ensuring branches have all the products needed to do the job.This role is central to how we serve our customers. You'll be the "go-to" expert for P&H, influencing everything from supplier agreements to pricing, promotions, and product range development. We currently have vacancies across a number of categories would love to hear from you. What you'll bring Strong experience in category management or procurement within merchanting, construction products, or a related industry. A proven track record of building ranges that meet customer project needs and deliver budgeted commercial results. Confidence negotiating supplier terms based on facts, insight, and strong commercial judgement. A deep understanding of customer needs, market trends and competitor activity. Excellent analytical skills with the ability to turn data into clear, actionable plans. The ability to manage multiple priorities, work under pressure and meet tight deadlines. Strong communication skills, able to engage stakeholders at every level-including presenting to board and supplier leadership. Determination, ownership, and accountability - always focused on delivering improvements for branches, customers, and suppliers. Good IT literacy across Microsoft applications and database systems. Willingness to support, coach and develop junior team members. Key ResponsibilitiesIn this role, you will: Lead the 2-3-year category strategy, ensuring ranges deliver customer project requirements and meet sales and profit targets. Act as the first point of contact for all internal and external stakeholders on your categories. Negotiate and deliver supplier trading agreements aligned to group goals. Deliver clear reporting and insight on category performance, identifying opportunities to improve pricing, promotions, sales, and ranging. Understand and support STARK's sustainability agenda, including responsible sourcing and category impact on emissions, packaging, and product circularity. Partner with STARK UK functions and local branches-helping them make great commercial decisions. Build strong relationships with suppliers and internal teams, adapting your approach to maximise collaboration and results. Support broader commercial projects and continuous improvement activities across the business. Role model safe, sustainable working practices.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.STARK Building Materials UK comprises 14 brands, including one of the UK's leading builders' merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK's largest retailers and distributors of building and construction materials.However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.If you'd like to build that future with us, check out our careers page or get in touch.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers.We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day.We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.We are proud that we offer all our colleagues a great place to work.
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
Mar 03, 2026
Full time
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
About The Role: We are working with a global, multi-disciplinary design and architecture practice, who's work blends creativity, sustainability, and innovation at every scale who are seeking a Senior Bid Coordinator to join their team on a permanent basis in London. In this pivotal role at the intersection of bids, business development, and marketing, you'll help shape the practice's narrative and drive growth. Working alongside the Senior Marketing Manager, you'll create strategic, visually compelling materials, from persuasive bids and proposals to impactful marketing collateral that showcases the practice's quality and ambition. Part of a tight-knit London team of six, you'll collaborate with international offices, turning complex project information into clear, engaging, and beautifully presented content. With a global portfolio and strong Middle East presence, Arabic language skills (spoken or written) is highly advantageous. Seize this opportunity to join a leading name in the industry who foster a strong, collaborative culture. Offering lots of great benefits such as hybrid/flexible working, medical/dental cover, paid study leave, opportunity to work from abroad for a set period and more! Key Responsibilities: Lead the preparation of proposals (outlining, scheduling, writing, and coordinating content) Produce high-quality marketing materials aligned with studio brand and strategic goals Conduct research into market sectors, opportunities and potential clients Work with senior leaders to shape marketing approach Represent the practice at industry events, fostering new business relationships Mentor junior marketing team members, supporting training and development Help ensure compliance and risk mitigation across marketing activity Key Skills/Requirements: 5-8 years' experience in bids within AED industry Strong writing, editing, and visual communication capability Strong project management skills, able to manage multiple deadlines concurrently Confident working with senior leadership and cross-disciplinary teams Proficiency in Adobe InDesign, Microsoft Office, and Google Workspace Experience with Salesforce/OpenAsset beneficial Excellent communication skills with client facing experience Passion for architecture, design, and the built environment Fluency in Arabic desirable To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 03, 2026
Full time
About The Role: We are working with a global, multi-disciplinary design and architecture practice, who's work blends creativity, sustainability, and innovation at every scale who are seeking a Senior Bid Coordinator to join their team on a permanent basis in London. In this pivotal role at the intersection of bids, business development, and marketing, you'll help shape the practice's narrative and drive growth. Working alongside the Senior Marketing Manager, you'll create strategic, visually compelling materials, from persuasive bids and proposals to impactful marketing collateral that showcases the practice's quality and ambition. Part of a tight-knit London team of six, you'll collaborate with international offices, turning complex project information into clear, engaging, and beautifully presented content. With a global portfolio and strong Middle East presence, Arabic language skills (spoken or written) is highly advantageous. Seize this opportunity to join a leading name in the industry who foster a strong, collaborative culture. Offering lots of great benefits such as hybrid/flexible working, medical/dental cover, paid study leave, opportunity to work from abroad for a set period and more! Key Responsibilities: Lead the preparation of proposals (outlining, scheduling, writing, and coordinating content) Produce high-quality marketing materials aligned with studio brand and strategic goals Conduct research into market sectors, opportunities and potential clients Work with senior leaders to shape marketing approach Represent the practice at industry events, fostering new business relationships Mentor junior marketing team members, supporting training and development Help ensure compliance and risk mitigation across marketing activity Key Skills/Requirements: 5-8 years' experience in bids within AED industry Strong writing, editing, and visual communication capability Strong project management skills, able to manage multiple deadlines concurrently Confident working with senior leadership and cross-disciplinary teams Proficiency in Adobe InDesign, Microsoft Office, and Google Workspace Experience with Salesforce/OpenAsset beneficial Excellent communication skills with client facing experience Passion for architecture, design, and the built environment Fluency in Arabic desirable To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Location: Office-based, Doncaster Salary: Up to £40,000 (flexible for an exceptional candidate) Working Pattern: Office-based (with occasional site visits as needed) The Role Were looking for an Installation Project Manager to join our team and support the delivery of installation projects. This is a coordination-focused role, ideal for someone who enjoys keeping projects on track, communicating with multiple stakeholders, and ensuring customers are kept informed throughout the process. Youll act as the link between internal teams, engineers, subcontractors, and clientshelping manage schedules, expectations, and project progress from order handover through to completion and sign-off. This role is less technical than a traditional Project Manager position and would suit someone with experience in project coordination, operations, or office-based project support within construction, installations, engineering, or a similar environment. Key Responsibilities Coordinate installation projects from internal handover to completion and customer sign-off Act as the main point of contact for clients, providing updates and managing expectations Liaise with engineers, subcontractors, and internal teams to plan schedules and resources Track project progress, documentation, and key milestones using internal systems Support with organising site visits and resolving day-to-day project issues Flag risks, delays, or changes early and support practical solutions Maintain accurate project records and provide basic reporting to management Support the wider aftersales/operations team as needed About You At least 2 years experience in a project coordination, project support, operations, or similar role Comfortable working in an office-based role and coordinating multiple moving parts Strong communication skills confident dealing with clients and internal teams Organised, reliable, and able to juggle several projects at once Good IT skills (comfortable using job management systems, CRM, Excel, etc.) Able to commute to Harworth, Doncaster easily Nice to Have (Not Essential) Exposure to installations, construction, engineering, or technical environments Experience working with engineers or subcontractors Basic understanding of project management processes Whats on Offer Salary up to £40,000 (with flexibility for a standout candidate) Stable, office-based role with hands-on exposure to live projects Opportunity to develop into a more senior Project Manager role over time Supportive team environment with training and progression opportunities JBRP1_UKTJ
Mar 03, 2026
Full time
Location: Office-based, Doncaster Salary: Up to £40,000 (flexible for an exceptional candidate) Working Pattern: Office-based (with occasional site visits as needed) The Role Were looking for an Installation Project Manager to join our team and support the delivery of installation projects. This is a coordination-focused role, ideal for someone who enjoys keeping projects on track, communicating with multiple stakeholders, and ensuring customers are kept informed throughout the process. Youll act as the link between internal teams, engineers, subcontractors, and clientshelping manage schedules, expectations, and project progress from order handover through to completion and sign-off. This role is less technical than a traditional Project Manager position and would suit someone with experience in project coordination, operations, or office-based project support within construction, installations, engineering, or a similar environment. Key Responsibilities Coordinate installation projects from internal handover to completion and customer sign-off Act as the main point of contact for clients, providing updates and managing expectations Liaise with engineers, subcontractors, and internal teams to plan schedules and resources Track project progress, documentation, and key milestones using internal systems Support with organising site visits and resolving day-to-day project issues Flag risks, delays, or changes early and support practical solutions Maintain accurate project records and provide basic reporting to management Support the wider aftersales/operations team as needed About You At least 2 years experience in a project coordination, project support, operations, or similar role Comfortable working in an office-based role and coordinating multiple moving parts Strong communication skills confident dealing with clients and internal teams Organised, reliable, and able to juggle several projects at once Good IT skills (comfortable using job management systems, CRM, Excel, etc.) Able to commute to Harworth, Doncaster easily Nice to Have (Not Essential) Exposure to installations, construction, engineering, or technical environments Experience working with engineers or subcontractors Basic understanding of project management processes Whats on Offer Salary up to £40,000 (with flexibility for a standout candidate) Stable, office-based role with hands-on exposure to live projects Opportunity to develop into a more senior Project Manager role over time Supportive team environment with training and progression opportunities JBRP1_UKTJ
John Henderson Meat Specialist Ltd
Strathore, Fife
Operations Manager We are a leading catering butcher supplying the hospitality industry throughout the central belt of Scotland. We are looking to recruit an operations manager. This exciting opportunity will see you as part of the management team working closely with the directors and our accounts manager, to achieve the efficient running of the day-to-day operations for a catering butcher based in Glenrothes. You will oversee daily operations, stock control, staff management, and food safety compliance (HACCP). You will also play a key part in driving sales, maintaining high-quality standards, managing supplier relationships, and ensuring exceptional service. Key Responsibilities Operations Management: Oversee daily operations, including opening/closing, inventory control, and supply chain management. Quality & Safety: Ensure strict adherence to food safety standards, hygiene, and HACCP regulations. Sales & Merchandising: Contribute to monitoring sales trends to increase profitability, manage stock levels. Team Leadership: Contribute to recruiting, training and managing staff. Customer Service: Maintain high standards of customer service over the phone or face to face meetings, resolving complaints, and advising on meat products. Financial Performance: Contribute to monitoring and managing costs, waste, and margins, yield. Required Skills and Experience Butchery Expertise: Strong technical knowledge and experience of meat cutting, preparation, and carcass breakdown. As well as meat products and recipes. Leadership Skills: Experience in leading teams, staff training, and scheduling. Food Safety Knowledge: Deep understanding of health and safety, hygiene protocols, and HACCP/ SALSA Accreditation. Business Acumen: Experience with stock control, inventory systems and financial reporting. Communication: Strong interpersonal skills for customer interaction and supplier negotiation. Physical Requirements Ability to work in cold environments. Physical stamina for standing for long periods and some heavy lifting. Flexibility to work early mornings, weekends, and holidays Hours As a senior manager, we are offering a very competitive salary starting at 45,000 per annum. We expect the successful candidate to work full time, with averaging hours of 39.5 per week) and to have a flexible approach to the working week to meet the needs of the business.
Mar 03, 2026
Full time
Operations Manager We are a leading catering butcher supplying the hospitality industry throughout the central belt of Scotland. We are looking to recruit an operations manager. This exciting opportunity will see you as part of the management team working closely with the directors and our accounts manager, to achieve the efficient running of the day-to-day operations for a catering butcher based in Glenrothes. You will oversee daily operations, stock control, staff management, and food safety compliance (HACCP). You will also play a key part in driving sales, maintaining high-quality standards, managing supplier relationships, and ensuring exceptional service. Key Responsibilities Operations Management: Oversee daily operations, including opening/closing, inventory control, and supply chain management. Quality & Safety: Ensure strict adherence to food safety standards, hygiene, and HACCP regulations. Sales & Merchandising: Contribute to monitoring sales trends to increase profitability, manage stock levels. Team Leadership: Contribute to recruiting, training and managing staff. Customer Service: Maintain high standards of customer service over the phone or face to face meetings, resolving complaints, and advising on meat products. Financial Performance: Contribute to monitoring and managing costs, waste, and margins, yield. Required Skills and Experience Butchery Expertise: Strong technical knowledge and experience of meat cutting, preparation, and carcass breakdown. As well as meat products and recipes. Leadership Skills: Experience in leading teams, staff training, and scheduling. Food Safety Knowledge: Deep understanding of health and safety, hygiene protocols, and HACCP/ SALSA Accreditation. Business Acumen: Experience with stock control, inventory systems and financial reporting. Communication: Strong interpersonal skills for customer interaction and supplier negotiation. Physical Requirements Ability to work in cold environments. Physical stamina for standing for long periods and some heavy lifting. Flexibility to work early mornings, weekends, and holidays Hours As a senior manager, we are offering a very competitive salary starting at 45,000 per annum. We expect the successful candidate to work full time, with averaging hours of 39.5 per week) and to have a flexible approach to the working week to meet the needs of the business.
Customer Success Manager - Membership Association Hybrid - London (2 Days - Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. We are seeking a Member Engagement/Client Success Manager to join our client's creative, motivated and passionate team in this fast-growing business. Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager's, to build valuable relationships with key industry stakeholders. The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members are engaged throughout the year, culminating in successful renewals. The ideal candidate will also have previous experience in a client-facing role. Key responsibilities Build relationships with members and learn about their priorities, using this knowledge to develop a strategic plan for engagement. The first point of contact for members enquiries and coordinating internally to follow-up. Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member. Profile Required: Ideally 3+ years' experience in an association membership, event, or conference sponsorship sales. Self-motivated, target-oriented, ready to leap straight in and will be an effective team player. Proven experience of relationship building alongside delivering engagement plans to drive demonstrable retention and growth. Fantastic communicator with the ability to seamlessly connect people, face to face and on the phone and in written communication. The ability to work confidently, highly organised and solution focused. High standard of interpersonal skills, professional confidence and tenacity Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards. Experienced at building and maintaining relationships with clients. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Customer Success Manager - Membership Association Hybrid - London (2 Days - Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. We are seeking a Member Engagement/Client Success Manager to join our client's creative, motivated and passionate team in this fast-growing business. Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager's, to build valuable relationships with key industry stakeholders. The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members are engaged throughout the year, culminating in successful renewals. The ideal candidate will also have previous experience in a client-facing role. Key responsibilities Build relationships with members and learn about their priorities, using this knowledge to develop a strategic plan for engagement. The first point of contact for members enquiries and coordinating internally to follow-up. Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member. Profile Required: Ideally 3+ years' experience in an association membership, event, or conference sponsorship sales. Self-motivated, target-oriented, ready to leap straight in and will be an effective team player. Proven experience of relationship building alongside delivering engagement plans to drive demonstrable retention and growth. Fantastic communicator with the ability to seamlessly connect people, face to face and on the phone and in written communication. The ability to work confidently, highly organised and solution focused. High standard of interpersonal skills, professional confidence and tenacity Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards. Experienced at building and maintaining relationships with clients. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Mar 03, 2026
Full time
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Event Content Producer Salary: £32,000 - £37,000 + Bonus + Excellent Company Benefits London Hybrid Fantastic opportunity for a highly commercial individual to join a fast-growing media events business in the role of Conference Producer. Our client operates across four key markets: Data, IP (legal), Learning & Development and Customer Experience. The role of conference producer offers an exciting blend of research, creativity, project management and stakeholder relationship management. The successful conference producer will be rewarded with the opportunity to immerse themselves in exciting topic areas, curating rich agendas with top tier speakers. Key Requirements: Conference Producer Degree educated - 2:1 or higher Ideally - from a leading university 12 months experience in a relevant role - research / consultancy / recruitment/ content / conference production Excellent written skills Strong research skills Excellent project management skills Background in areas such as journalism, content creation, events, marketing, media and communication would also be considered. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Event Content Producer Salary: £32,000 - £37,000 + Bonus + Excellent Company Benefits London Hybrid Fantastic opportunity for a highly commercial individual to join a fast-growing media events business in the role of Conference Producer. Our client operates across four key markets: Data, IP (legal), Learning & Development and Customer Experience. The role of conference producer offers an exciting blend of research, creativity, project management and stakeholder relationship management. The successful conference producer will be rewarded with the opportunity to immerse themselves in exciting topic areas, curating rich agendas with top tier speakers. Key Requirements: Conference Producer Degree educated - 2:1 or higher Ideally - from a leading university 12 months experience in a relevant role - research / consultancy / recruitment/ content / conference production Excellent written skills Strong research skills Excellent project management skills Background in areas such as journalism, content creation, events, marketing, media and communication would also be considered. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Technical Customer Services Manager - UK & Ireland UK (with travel across UK & Ireland) Technical Customer Services Manager - UK & Ireland Location: UK (with travel across UK & Ireland) Employment Type: Full-Time Role Overview A senior leadership position responsible for the strategic direction and operational delivery of Technical Services across the UK & Ireland. Reporting into senior management, you will lead a team of 10 technical professionals and ensure best-in-class technical support, compliance, training, and customer service standards.This is a highly visible, customer-facing role requiring strong leadership capability, regulatory awareness, and the ability to represent the organisation at senior external levels. Key Responsibilities Leadership & Strategy Lead, coach, and develop a regional Technical Services team Define and execute the regional technical services strategy Drive operational efficiency, continuous improvement, and service excellence Manage departmental budgets and resource planning Technical Operations Oversee technical training programmes, including management of a dedicated training centre in Rugby Manage dealer and fleet audit programmes, technical inspections, and service-level consultations Oversee warranty processes in line with UK legislation, industry codes, and corporate compliance standards Ensure full alignment with relevant regulatory and safety requirements Monitor product performance data and provide technical insight to cross-functional stakeholders Stakeholder & External Engagement Act as the primary regional technical authority Support Sales, Marketing, and R&D with technical expertise Represent the organisation with industry associations, regulatory bodies, and media where required Develop technical communications including bulletins, service guidelines, and digital tools Innovation & Continuous Improvement Support implementation of digital solutions and technical systems Benchmark service performance against competitors and industry standards Identify opportunities for value creation and service enhancement Experience & Qualifications HND, Degree, or equivalent experience in Mechanical Engineering or related discipline 10+ years' experience within Technical Services or a comparable technical leadership role Strong understanding of regulatory compliance, quality systems, and product lifecycle management Proven experience leading and developing high-performing teams Demonstrated ability to manage complex stakeholder environments Strong project and process management capability Excellent written and verbal communication skills
Mar 03, 2026
Full time
Technical Customer Services Manager - UK & Ireland UK (with travel across UK & Ireland) Technical Customer Services Manager - UK & Ireland Location: UK (with travel across UK & Ireland) Employment Type: Full-Time Role Overview A senior leadership position responsible for the strategic direction and operational delivery of Technical Services across the UK & Ireland. Reporting into senior management, you will lead a team of 10 technical professionals and ensure best-in-class technical support, compliance, training, and customer service standards.This is a highly visible, customer-facing role requiring strong leadership capability, regulatory awareness, and the ability to represent the organisation at senior external levels. Key Responsibilities Leadership & Strategy Lead, coach, and develop a regional Technical Services team Define and execute the regional technical services strategy Drive operational efficiency, continuous improvement, and service excellence Manage departmental budgets and resource planning Technical Operations Oversee technical training programmes, including management of a dedicated training centre in Rugby Manage dealer and fleet audit programmes, technical inspections, and service-level consultations Oversee warranty processes in line with UK legislation, industry codes, and corporate compliance standards Ensure full alignment with relevant regulatory and safety requirements Monitor product performance data and provide technical insight to cross-functional stakeholders Stakeholder & External Engagement Act as the primary regional technical authority Support Sales, Marketing, and R&D with technical expertise Represent the organisation with industry associations, regulatory bodies, and media where required Develop technical communications including bulletins, service guidelines, and digital tools Innovation & Continuous Improvement Support implementation of digital solutions and technical systems Benchmark service performance against competitors and industry standards Identify opportunities for value creation and service enhancement Experience & Qualifications HND, Degree, or equivalent experience in Mechanical Engineering or related discipline 10+ years' experience within Technical Services or a comparable technical leadership role Strong understanding of regulatory compliance, quality systems, and product lifecycle management Proven experience leading and developing high-performing teams Demonstrated ability to manage complex stakeholder environments Strong project and process management capability Excellent written and verbal communication skills
