Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long term client relationships. We offer a collaborative, supportive environment where people are encouraged to take ownership, develop their skills, and progress in their careers. Our team works across a wide range of technologies and industries, ensuring no two days are the same. The role is office based in Antrim, with hybrid working available (up to 4 days from home). Your Role As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands on role providing both remote and on site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality. What You Need to Succeed Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem solving skills, A genuine interest in technology and a commitment to continuous learning What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle to work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 02, 2026
Full time
Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long term client relationships. We offer a collaborative, supportive environment where people are encouraged to take ownership, develop their skills, and progress in their careers. Our team works across a wide range of technologies and industries, ensuring no two days are the same. The role is office based in Antrim, with hybrid working available (up to 4 days from home). Your Role As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands on role providing both remote and on site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality. What You Need to Succeed Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem solving skills, A genuine interest in technology and a commitment to continuous learning What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle to work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 02, 2026
Contractor
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
Feb 28, 2026
Contractor
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed information Escalating more complex issues to senior engineers with relevant context and troubleshooting steps already taken Keeping clients informed throughout the support process with regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills and attention to detail Ability to multi-task and work in a busy environment Willingness to learn and ask questions when unsure Availability to start at short notice Desirable Experience Previous experience in a customer service or support role Experience using ticketing systems Basic knowledge of Active Directory Familiarity with remote support tools Any IT certifications (CompTIA A+, Microsoft, etc.) Personal Qualities Friendly and approachable demeanour Professional telephone manner Positive, can-do attitude Calm under pressure Team player who is happy to support colleagues Eager to learn and develop IT skills Takes pride in helping others and resolving issues GCS is acting as an Employment Business in relation to this vacancy.
Position: Technology IT Officer Location: Oxfordshire - Hybrid Contract role: 3months Salary: 150 - 250 - Inside IR35 PAYE Technology IT Officer Our Clients mission is to be the world leader in zero emission power systems. They are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company. About the role This role provides exceptional on-site technology support across Fortescue's UK offices. This includes hands-on assistance in a rotating manner through the UK Tech Hub locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support Deliver outstanding customer service and maintain professional, courteous relationships with end users. Provide in-person technology support via the UK Tech Hub (various office locations) and through on-site visits to other UK offices as required. Support visiting Executives, ensuring seamless technology experiences in coordination with the Perth Executive Support team. Act as the "voice of the customer," promoting a culture of service excellence and continuous improvement. Incident, Request & Problem Management Asset Management & Stock Control Key Relationships: Technology Service Delivery Lead - UK: Receive direction, prioritisation, and performance feedback; escalate complex issues for support. Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards. Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs. Perth Technology Site Support Team: Engage regularly to maintain consistency in processes, tools, and user experience across regions. FIT resolver groups and project teams: Support delivery of local initiatives, deployments, and minor projects. Fortescue Executives and staff: Deliver professional, efficient, and courteous technology support. Technology Vendors: Liaise and coordinate with external vendors to manage equipment deliveries, maintenance, and warranty activities, ensuring alignment with internal support processes. About you Experience in an IT support or desktop engineering role within a corporate environment. ITIL v4 Foundation (minimum). Tertiary qualification in Information Technology or equivalent experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user and device support, both hands-on and remotely. Experience with ITSM practices for handling incidents, requests, changes, and problems. Exposure to Hardware Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives and senior stakeholders, ensuring discretion and service excellence. Familiarity with ITIL-based environments and enterprise collaboration tools. Experience managing meeting room technologies Experience supporting digital signage platforms Exposure to managing Event Audio Visual support Proficiency in Windows and macOS operating systems, M365, Teams, and Intune. Awareness of endpoint security, networking fundamentals, and collaboration systems. Understanding of ITOM practices such as event and configuration management. Working knowledge of ServiceNow or equivalent ITSM platforms Experience administering devices within Intune (e.g. mobiles, tablets, EUC) Knowledge in Microsoft Teams Room INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Feb 28, 2026
Seasonal
Position: Technology IT Officer Location: Oxfordshire - Hybrid Contract role: 3months Salary: 150 - 250 - Inside IR35 PAYE Technology IT Officer Our Clients mission is to be the world leader in zero emission power systems. They are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company. About the role This role provides exceptional on-site technology support across Fortescue's UK offices. This includes hands-on assistance in a rotating manner through the UK Tech Hub locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support Deliver outstanding customer service and maintain professional, courteous relationships with end users. Provide in-person technology support via the UK Tech Hub (various office locations) and through on-site visits to other UK offices as required. Support visiting Executives, ensuring seamless technology experiences in coordination with the Perth Executive Support team. Act as the "voice of the customer," promoting a culture of service excellence and continuous improvement. Incident, Request & Problem Management Asset Management & Stock Control Key Relationships: Technology Service Delivery Lead - UK: Receive direction, prioritisation, and performance feedback; escalate complex issues for support. Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards. Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs. Perth Technology Site Support Team: Engage regularly to maintain consistency in processes, tools, and user experience across regions. FIT resolver groups and project teams: Support delivery of local initiatives, deployments, and minor projects. Fortescue Executives and staff: Deliver professional, efficient, and courteous technology support. Technology Vendors: Liaise and coordinate with external vendors to manage equipment deliveries, maintenance, and warranty activities, ensuring alignment with internal support processes. About you Experience in an IT support or desktop engineering role within a corporate environment. ITIL v4 Foundation (minimum). Tertiary qualification in Information Technology or equivalent experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user and device support, both hands-on and remotely. Experience with ITSM practices for handling incidents, requests, changes, and problems. Exposure to Hardware Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives and senior stakeholders, ensuring discretion and service excellence. Familiarity with ITIL-based environments and enterprise collaboration tools. Experience managing meeting room technologies Experience supporting digital signage platforms Exposure to managing Event Audio Visual support Proficiency in Windows and macOS operating systems, M365, Teams, and Intune. Awareness of endpoint security, networking fundamentals, and collaboration systems. Understanding of ITOM practices such as event and configuration management. Working knowledge of ServiceNow or equivalent ITSM platforms Experience administering devices within Intune (e.g. mobiles, tablets, EUC) Knowledge in Microsoft Teams Room INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Location: Farnborough, Malvern or Boscombe Down Role Type: Permanent - Full Time Role Purpose A capability lead in IT operations is responsible for strategically growing and maintaining the essential skills, processes, and technologies required to deliver IT services effectively, ensuring the team can meet business objectives. Their purpose includes developing talent, improving operational efficiency through frameworks like Agile and ITIL, fostering continuous improvement, and providing expert consultation to senior leaders on capability-related matters. They act as a strategic partner to senior stakeholders across business functions, influencing and enabling the delivery of cross-functional initiatives and transformation programmes. Key Accountabilities Technical Strategy Development: Promote knowledge sharing, training, and self service enablement. Lead efforts to automate processes, implement AI/ML for operations, and explore innovative technologies to enhance services. Develop and execute strategies & roadmaps for IT infrastructure, aligning with broader organisational goals and digital strategies. Performance and Metrics: Using analytics and feedback to improve service quality and user satisfaction Find ways to scale technological innovations effectively while reducing operational costs. Monitor and maintain IT systems for optimal performance, security, and uptime. Lead technical teams, develop talent, and foster a culture of accountability and innovation. Lead and evolve IT support capabilities across UK, Germany & Canadian operations. Lead and coach Team Leads & Engineering Leads and foster a high performance culture. Oversee team structure, recruitment, and career development. Project Delivery: Proven record of delivering infrastructure projects on time and within budget. Plan and lead the testing and delivery of new systems and improvements. Stakeholder Engagement: Maintain strong stakeholder relationships with the wider business. Partner with senior stakeholders across business units to shape and deliver strategic IT initiatives. Effective communication skills to translate technical concepts for non technical audiences and influence senior stakeholders. Own escalated incidents and requests, ensuring resolution and continuous improvement. Represent QinetiQ IT at industry events, bringing back insights and innovation. Represent IT Operations in governance forums, steering groups, and strategic planning sessions. Influence cross functional decision making by translating capability insights into business outcomes. Budgeting & Cost Optimisation: Understanding of Capex/Opex models and ability to optimise spend. Drive operational performance reporting, trend analysis, and service improvement initiatives. Ability to assess and mitigate risks related to infrastructure availability, scalability, and security. Implement robust security measures, manage vulnerabilities, and ensure adherence to compliance and regulatory requirements. Key Capabilities/Knowledge Proven leadership in IT operations, ideally within a multi site or enterprise environment. Strong understanding of ITIL service operations and continuous improvement. Experience managing third party vendors and service level agreements. Excellent stakeholder engagement and communication skills. Ability to lead through influence in matrixed environments. Deep customer focus with a passion for service excellence. Strong analytical, problem solving, and decision making skills. Knowledge of modern workplace technologies (e.g., Microsoft 365, Endpoint Management). Understanding of data privacy, information security, and compliance principles. Experience & Qualifications Degree or equivalent experience in IT, Computer Science, or related field. Minimum 5 years' experience in senior team leadership or capability management. ITIL Foundation v4 certification (required); ITIL Practitioner or Managing Professional (desirable). Experience with modern service management platforms (e.g., ServiceNow, Jira Service Management). Demonstrable success in driving service transformation and performance improvement. Strong reporting and data analysis capabilities. Eligible for and able to maintain SC level security clearance. Working Patterns To cover shift patterns between GMT you may be asked to work at specific times As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. Additional Experience & Qualifications Hardware Lifecycle Management: Overseeing provisioning, maintenance, and disposal of IT assets across multiple locations. Software Deployment & Updates: Familiarity with tools like SCCM, Intune, or other endpoint management platforms. Onsite Support & Escalation Handling: Providing responsive, high quality support and acting as a point of escalation for complex issues. On site Support: Strong hands on experience with laptops, desktops, mobile devices, printers, fiber optics, structured cabling and AV equipment. Accountability for the management of Network Equipment Rooms. Networking Fundamentals: Solid understanding of LAN/WAN, Wi Fi, VPN, and basic troubleshooting of connectivity issues. Health & Safety: Understanding of construction regulations (e.g., CDM). Holds IOSH and Emergency First Aid certificates. Executive Support: Delivering highly personalized and responsive IT support to senior stakeholders and executives. MOD standards: Own the governance of delivery against Site Coordinating Installation Design Authority (SCIDA) installation requirements by adhering to JSP604 and owning the implementation. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Feb 28, 2026
Full time
Location: Farnborough, Malvern or Boscombe Down Role Type: Permanent - Full Time Role Purpose A capability lead in IT operations is responsible for strategically growing and maintaining the essential skills, processes, and technologies required to deliver IT services effectively, ensuring the team can meet business objectives. Their purpose includes developing talent, improving operational efficiency through frameworks like Agile and ITIL, fostering continuous improvement, and providing expert consultation to senior leaders on capability-related matters. They act as a strategic partner to senior stakeholders across business functions, influencing and enabling the delivery of cross-functional initiatives and transformation programmes. Key Accountabilities Technical Strategy Development: Promote knowledge sharing, training, and self service enablement. Lead efforts to automate processes, implement AI/ML for operations, and explore innovative technologies to enhance services. Develop and execute strategies & roadmaps for IT infrastructure, aligning with broader organisational goals and digital strategies. Performance and Metrics: Using analytics and feedback to improve service quality and user satisfaction Find ways to scale technological innovations effectively while reducing operational costs. Monitor and maintain IT systems for optimal performance, security, and uptime. Lead technical teams, develop talent, and foster a culture of accountability and innovation. Lead and evolve IT support capabilities across UK, Germany & Canadian operations. Lead and coach Team Leads & Engineering Leads and foster a high performance culture. Oversee team structure, recruitment, and career development. Project Delivery: Proven record of delivering infrastructure projects on time and within budget. Plan and lead the testing and delivery of new systems and improvements. Stakeholder Engagement: Maintain strong stakeholder relationships with the wider business. Partner with senior stakeholders across business units to shape and deliver strategic IT initiatives. Effective communication skills to translate technical concepts for non technical audiences and influence senior stakeholders. Own escalated incidents and requests, ensuring resolution and continuous improvement. Represent QinetiQ IT at industry events, bringing back insights and innovation. Represent IT Operations in governance forums, steering groups, and strategic planning sessions. Influence cross functional decision making by translating capability insights into business outcomes. Budgeting & Cost Optimisation: Understanding of Capex/Opex models and ability to optimise spend. Drive operational performance reporting, trend analysis, and service improvement initiatives. Ability to assess and mitigate risks related to infrastructure availability, scalability, and security. Implement robust security measures, manage vulnerabilities, and ensure adherence to compliance and regulatory requirements. Key Capabilities/Knowledge Proven leadership in IT operations, ideally within a multi site or enterprise environment. Strong understanding of ITIL service operations and continuous improvement. Experience managing third party vendors and service level agreements. Excellent stakeholder engagement and communication skills. Ability to lead through influence in matrixed environments. Deep customer focus with a passion for service excellence. Strong analytical, problem solving, and decision making skills. Knowledge of modern workplace technologies (e.g., Microsoft 365, Endpoint Management). Understanding of data privacy, information security, and compliance principles. Experience & Qualifications Degree or equivalent experience in IT, Computer Science, or related field. Minimum 5 years' experience in senior team leadership or capability management. ITIL Foundation v4 certification (required); ITIL Practitioner or Managing Professional (desirable). Experience with modern service management platforms (e.g., ServiceNow, Jira Service Management). Demonstrable success in driving service transformation and performance improvement. Strong reporting and data analysis capabilities. Eligible for and able to maintain SC level security clearance. Working Patterns To cover shift patterns between GMT you may be asked to work at specific times As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. Additional Experience & Qualifications Hardware Lifecycle Management: Overseeing provisioning, maintenance, and disposal of IT assets across multiple locations. Software Deployment & Updates: Familiarity with tools like SCCM, Intune, or other endpoint management platforms. Onsite Support & Escalation Handling: Providing responsive, high quality support and acting as a point of escalation for complex issues. On site Support: Strong hands on experience with laptops, desktops, mobile devices, printers, fiber optics, structured cabling and AV equipment. Accountability for the management of Network Equipment Rooms. Networking Fundamentals: Solid understanding of LAN/WAN, Wi Fi, VPN, and basic troubleshooting of connectivity issues. Health & Safety: Understanding of construction regulations (e.g., CDM). Holds IOSH and Emergency First Aid certificates. Executive Support: Delivering highly personalized and responsive IT support to senior stakeholders and executives. MOD standards: Own the governance of delivery against Site Coordinating Installation Design Authority (SCIDA) installation requirements by adhering to JSP604 and owning the implementation. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
Feb 28, 2026
Full time
About us: At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life. Our Values Force Multiplier Make everyone around you better Raise the Bar Deliver Results Owner mindset Hold yourself and others accountable Make every investment as if it were your own Don't let the egg drop Resourceful Take calculated risks Use what you/we have to deliver the most value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Role Summary The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. You will work closely on the customer's journey post-sales to ensure they're obtaining full value from Gravity Sketch. As an Enterprise CSM at Gravity Sketch, your contributions to helping us build a foundation for the CSM motion allow you to have a significant impact beyond the traditional scope of a CSM role. The challenge At Gravity Sketch, Customer Success means collaborating with top global brands to help them adopt our innovative technology. This role presents unique challenges, as you'll be educating entire teams and organizations about our tool's capabilities and best implementation practices. As our product evolves and expands, so do its potential applications. You'll need to stay ahead of the curve by developing an in depth knowledge in our core workflows and work closely with our customers to explore new ways to leverage the GS product suite. Key Responsibilities: Building strong relationships with our customers is crucial, and you will engage with individuals at all levels, from end users (designers, modelers, etc.) to senior management (Directors and VPs). Partnering with senior stakeholders will allow you to develop mutually agreed-upon success plans that address the specific challenges and opportunities for which they adopted Gravity Sketch. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. You will be responsible for coordinating large scale role out of licenses and handling the communication and logistics with new users, teams and stakeholders. You will take on learnings from your own accounts and our other customers to understand best practices for delivering change management at an Enterprise level. You will also play a key role in educating and training customers on how to leverage product features, enhancing their understanding and confidence in using the tool. You can also enlist the support of our team of experts if needed, especially when customers require in-depth guidance from a trained professional in their field. Furthermore, you will utilize both quantitative and qualitative data to uncover insights and drive actions within your accounts. Collaborating with cross-functional teams, including Sales, Product, Engineering, and Marketing, will enable you to achieve success for your customers. Your role as the voice of the customer internally will involve informing other departments about how our customers use Gravity Sketch, how we can best support them, and how we can maximize value for them. Gathering and communicating product feedback based on personal experience and customer insights will be another important aspect of your responsibilities. Additionally, you will actively contribute to the analysis, planning, and execution of Customer Success processes, helping us establish a strong foundation for the CSM function. Requirements: Considerable experience working in an enterprise customer success environment. Previously responsible for the growth and churn of a BOB. Organisation: Excellent structure and organisation, with strong attention to detail. Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision. Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem. Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed. People-oriented: Excellent communicator - both written and verbal. Ideally but not required: experience with software in the product design workflow (Gravity Sketch, CAD, Illustrator, Photoshop, etc.) and/or footwear focused design degree. We have 10+ industry experts in house to help you with these skills and as resources for you to lean on. Nice to have: German verbal and written skills. Benefits Uncapped holidays: the startup world is busy, we encourage taking time off to recharge and rest. £50 (or equivalent in specific currency) month personal wellbeing budget. Private healthcare (region specific). £1,000 (or equivalent in specific currency) personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth. Team lunch Wednesdays: out together in person, or virtually with food delivery credit. Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment. Enhanced parental leave policy (maternity and paternity). Cyclescheme & Techscheme (UK only)
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
Feb 27, 2026
Full time
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++. Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability. Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities. Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform. Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases. Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions. An ideal candidate should have Required: 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM). Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code. Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability. Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software. Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant). Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions. Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus. A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks. Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load). Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions. Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications. Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications. Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience. A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker. Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect). Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 27, 2026
Full time
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++. Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability. Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities. Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform. Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases. Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions. An ideal candidate should have Required: 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM). Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code. Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability. Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software. Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant). Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions. Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus. A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks. Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load). Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions. Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications. Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications. Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience. A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker. Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect). Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Desktop Support Engineer (SC Cleared) Location : Gloucester (100% Onsite) Contract: 6 Months Initially Start Date : March (ASAP) Rate: 200 - 220 per day (Inside IR35) About the Role Our client is seeking an experienced SC Cleared Desktop Support Engineer to join their team in Gloucester. This role is fully onsite and plays a key part in ensuring the smooth operation of their IT systems, supporting end-users, and maintaining technical excellence across the organisation. You will be responsible for diagnosing and resolving technical issues, supporting Windows 10/Microsoft Managed Desktop environments, and assisting with IT infrastructure tasks to minimise downtime and enhance productivity. Key Responsibilities Technical Support & Issue Resolution Troubleshoot and resolve issues across networks, applications, Windows 10, hardware, software, VPNs, printers, and mobile devices. Manage incident queues and ensure timely response to reactive and proactive incidents. Provide support to standard users and VIP stakeholders. Perform Active Directory tasks including group management, account unlocks, and password resets. Device & Asset Management Build and deploy laptops/desktops using approved images (MMD environment). Manage antivirus tools (Defender / McAfee). Support hardware logistics including device moves, unpacking/repacking, shipping, and device retirement. Maintain accurate asset and configuration data. User-Facing Support Provide Tech-Bar support for end-user queries. Monitor phones, emails, and Teams channels for incoming incidents. Support training/meeting room equipment and loan device management. Assist with conference room device support and cloud printing services. Documentation & Collaboration Create and maintain technical documentation, reports, and user guides. Liaise with offshore teams, senior stakeholders, and business partners. Ensure excellent communication across all functional teams. Required Skills & Experience Strong troubleshooting experience with Windows 10 operating systems. Experience in Microsoft Managed Desktop (MMD) environments. Ability to install/configure Starlink satellite network devices (desirable). Intune administration understanding and basic virtualisation awareness. Ability to configure iPhones/iPads and manage user lifecycle tasks via Azure Portal. Experience supporting Office Apps, SharePoint, Teams admin (L1 level). Excellent communication, multitasking, and customer service skills. Strong problem-solving and root cause analysis abilities. Self-motivated, proactive, and able to work independently. ITIL knowledge or certification preferred. Additional Requirements Must be SC Cleared. Flexibility to travel between local sites if/when required. If you are SC cleared and have the relevant skills and experience, please apply promptly to be considered.
Feb 27, 2026
Contractor
Desktop Support Engineer (SC Cleared) Location : Gloucester (100% Onsite) Contract: 6 Months Initially Start Date : March (ASAP) Rate: 200 - 220 per day (Inside IR35) About the Role Our client is seeking an experienced SC Cleared Desktop Support Engineer to join their team in Gloucester. This role is fully onsite and plays a key part in ensuring the smooth operation of their IT systems, supporting end-users, and maintaining technical excellence across the organisation. You will be responsible for diagnosing and resolving technical issues, supporting Windows 10/Microsoft Managed Desktop environments, and assisting with IT infrastructure tasks to minimise downtime and enhance productivity. Key Responsibilities Technical Support & Issue Resolution Troubleshoot and resolve issues across networks, applications, Windows 10, hardware, software, VPNs, printers, and mobile devices. Manage incident queues and ensure timely response to reactive and proactive incidents. Provide support to standard users and VIP stakeholders. Perform Active Directory tasks including group management, account unlocks, and password resets. Device & Asset Management Build and deploy laptops/desktops using approved images (MMD environment). Manage antivirus tools (Defender / McAfee). Support hardware logistics including device moves, unpacking/repacking, shipping, and device retirement. Maintain accurate asset and configuration data. User-Facing Support Provide Tech-Bar support for end-user queries. Monitor phones, emails, and Teams channels for incoming incidents. Support training/meeting room equipment and loan device management. Assist with conference room device support and cloud printing services. Documentation & Collaboration Create and maintain technical documentation, reports, and user guides. Liaise with offshore teams, senior stakeholders, and business partners. Ensure excellent communication across all functional teams. Required Skills & Experience Strong troubleshooting experience with Windows 10 operating systems. Experience in Microsoft Managed Desktop (MMD) environments. Ability to install/configure Starlink satellite network devices (desirable). Intune administration understanding and basic virtualisation awareness. Ability to configure iPhones/iPads and manage user lifecycle tasks via Azure Portal. Experience supporting Office Apps, SharePoint, Teams admin (L1 level). Excellent communication, multitasking, and customer service skills. Strong problem-solving and root cause analysis abilities. Self-motivated, proactive, and able to work independently. ITIL knowledge or certification preferred. Additional Requirements Must be SC Cleared. Flexibility to travel between local sites if/when required. If you are SC cleared and have the relevant skills and experience, please apply promptly to be considered.
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
Feb 27, 2026
Contractor
Internal IT Support - 2nd Line Location: Stansted Salary: 45,000 pro rata Duration: 6-month contract Hours: Monday - Friday 8am - 5pm Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email. With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support. The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required. For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed) . The Role: Office based (ONLY) Working on hardware and software issues 6 month temporary basis The Candidate: Experience in an IT support or helpdesk environment Knowledge of Windows systems, Microsoft 365 and networking fundamentals Right to work in the UK Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software
Job Title: End User Device (EUD) Engineer Location: Kidlington Contract Type: Temporary Contract Length: 6 months Daily Rate: 250.00 (Umbrella) Working Pattern: Full Time Driving Required: Yes Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! About the Role: As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You'll identify trends and proactively raise issues. Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles. Proactive Service Support: Help manage schedules for moves, projects, and tech provisions. Performance Monitoring: Ensure services meet Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Governance Focus: Adhere to processes and procedures with a strong emphasis on asset management. Continuous Improvement: Identify service enhancements and report them to the EUD Senior Engineers. What We're Looking For: To thrive in this role, you'll need: Experience in ICT Operational Delivery: Previous experience in a similar environment is essential. Technical Proficiency: Proven ability to support Windows 10, smartphones, laptops, and desktops. Problem-Solving Skills: Experience in resolving incidents, requests, and problems effectively. Customer-Centric Approach: A strong ethos for delivering excellent customer experiences. Documentation Skills: Proven experience in creating procedure and knowledge base documentation. Strong Troubleshooting Skills: The ability to diagnose and resolve issues efficiently. Flexibility to Travel: A full UK driving licence is essential, as you may be required to work across multiple locations. Note: Candidates will be required to undertake a Basic Driving Assessment as part of the application process. We can't wait to see what you bring to the team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 27, 2026
Seasonal
Job Title: End User Device (EUD) Engineer Location: Kidlington Contract Type: Temporary Contract Length: 6 months Daily Rate: 250.00 (Umbrella) Working Pattern: Full Time Driving Required: Yes Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! About the Role: As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You'll identify trends and proactively raise issues. Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles. Proactive Service Support: Help manage schedules for moves, projects, and tech provisions. Performance Monitoring: Ensure services meet Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Governance Focus: Adhere to processes and procedures with a strong emphasis on asset management. Continuous Improvement: Identify service enhancements and report them to the EUD Senior Engineers. What We're Looking For: To thrive in this role, you'll need: Experience in ICT Operational Delivery: Previous experience in a similar environment is essential. Technical Proficiency: Proven ability to support Windows 10, smartphones, laptops, and desktops. Problem-Solving Skills: Experience in resolving incidents, requests, and problems effectively. Customer-Centric Approach: A strong ethos for delivering excellent customer experiences. Documentation Skills: Proven experience in creating procedure and knowledge base documentation. Strong Troubleshooting Skills: The ability to diagnose and resolve issues efficiently. Flexibility to Travel: A full UK driving licence is essential, as you may be required to work across multiple locations. Note: Candidates will be required to undertake a Basic Driving Assessment as part of the application process. We can't wait to see what you bring to the team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
About Us DTC A Codan Company is a technology company based in Whiteley, Hampshire. We specialise in the research and development of wireless and critical RF communication systems. Our Engineers work at the edge of what is scientifically possible, developing secure, high reliability systems used in real world, mission critical environments. Our technology is deployed nationwide by UK law enforcement and internationally across military, defence and government markets, enabling secure video, data and communications across complex networked environments. About the Role At DTC, our Software Engineers enjoy a varied role with a steady stream of challenging projects to work on. As a Senior Software Engineer within our Applications Team, you will lead the design, development and maintenance of complex desktop and mobile applications that underpin our product portfolio across multiple sectors. You will work across the full product lifecycle, shaping requirements, defining scalable architectures, and delivering secure, high integrity software used in operational environments. The role combines enhancement of established, nationally deployed platforms with the development of new products and capabilities, particularly within emerging military applications. You will develop in modern C++ and Qt across multiple platforms, collaborate closely with embedded, hardware and RF engineers, and contribute to a culture of technical excellence through code reviews, mentoring and continuous improvement. This is a hands on, engineering led role based on site in Whiteley, working within the Applications Team and closely with the Embedded and Hardware Team. Informal flexibility is available, but regular on-site presence is essential. What We re Looking For Strong proficiency in modern C++ and Qt Experience developing secure, high integrity application software Multi-platform experience across desktop and mobile environments Experience with IP networking, secure communications and database technologies Confidence working within complex, hardware integrated systems Experience within defence, military, video or networked communication environments would be highly beneficial Why Work at DTC We celebrate and recognise success, take pride in our culture, and enjoy working alongside highly skilled colleagues on technology that has genuine operational impact. You will work on secure systems that are nationally deployed, safety critical and used in real world scenarios, while helping shape the next generation of applications within our growing portfolio Interested in finding out more? Click apply today and we will contact suitable candidates for an informal discussion. Successful applicants will need to be willing and eligible to obtain UK Security Clearance.
Feb 27, 2026
Full time
About Us DTC A Codan Company is a technology company based in Whiteley, Hampshire. We specialise in the research and development of wireless and critical RF communication systems. Our Engineers work at the edge of what is scientifically possible, developing secure, high reliability systems used in real world, mission critical environments. Our technology is deployed nationwide by UK law enforcement and internationally across military, defence and government markets, enabling secure video, data and communications across complex networked environments. About the Role At DTC, our Software Engineers enjoy a varied role with a steady stream of challenging projects to work on. As a Senior Software Engineer within our Applications Team, you will lead the design, development and maintenance of complex desktop and mobile applications that underpin our product portfolio across multiple sectors. You will work across the full product lifecycle, shaping requirements, defining scalable architectures, and delivering secure, high integrity software used in operational environments. The role combines enhancement of established, nationally deployed platforms with the development of new products and capabilities, particularly within emerging military applications. You will develop in modern C++ and Qt across multiple platforms, collaborate closely with embedded, hardware and RF engineers, and contribute to a culture of technical excellence through code reviews, mentoring and continuous improvement. This is a hands on, engineering led role based on site in Whiteley, working within the Applications Team and closely with the Embedded and Hardware Team. Informal flexibility is available, but regular on-site presence is essential. What We re Looking For Strong proficiency in modern C++ and Qt Experience developing secure, high integrity application software Multi-platform experience across desktop and mobile environments Experience with IP networking, secure communications and database technologies Confidence working within complex, hardware integrated systems Experience within defence, military, video or networked communication environments would be highly beneficial Why Work at DTC We celebrate and recognise success, take pride in our culture, and enjoy working alongside highly skilled colleagues on technology that has genuine operational impact. You will work on secure systems that are nationally deployed, safety critical and used in real world scenarios, while helping shape the next generation of applications within our growing portfolio Interested in finding out more? Click apply today and we will contact suitable candidates for an informal discussion. Successful applicants will need to be willing and eligible to obtain UK Security Clearance.
Job Title: End User Device (EUD) Engineer Location: Southampton Contract Type: Temporary Contract Length: 6 months Daily Rate: 250.00 (Umbrella) Working Pattern: Full Time Driving Required: Yes Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! About the Role: As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You'll identify trends and proactively raise issues. Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles. Proactive Service Support: Help manage schedules for moves, projects, and tech provisions. Performance Monitoring: Ensure services meet Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Governance Focus: Adhere to processes and procedures with a strong emphasis on asset management. Continuous Improvement: Identify service enhancements and report them to the EUD Senior Engineers. What We're Looking For: To thrive in this role, you'll need: Experience in ICT Operational Delivery: Previous experience in a similar environment is essential. Technical Proficiency: Proven ability to support Windows 10, smartphones, laptops, and desktops. Problem-Solving Skills: Experience in resolving incidents, requests, and problems effectively. Customer-Centric Approach: A strong ethos for delivering excellent customer experiences. Documentation Skills: Proven experience in creating procedure and knowledge base documentation. Strong Troubleshooting Skills: The ability to diagnose and resolve issues efficiently. Flexibility to Travel: A full UK driving licence is essential, as you may be required to work across multiple locations. Note: Candidates will be required to undertake a Basic Driving Assessment as part of the application process. We can't wait to see what you bring to the team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 27, 2026
Seasonal
Job Title: End User Device (EUD) Engineer Location: Southampton Contract Type: Temporary Contract Length: 6 months Daily Rate: 250.00 (Umbrella) Working Pattern: Full Time Driving Required: Yes Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! About the Role: As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You'll identify trends and proactively raise issues. Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles. Proactive Service Support: Help manage schedules for moves, projects, and tech provisions. Performance Monitoring: Ensure services meet Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Governance Focus: Adhere to processes and procedures with a strong emphasis on asset management. Continuous Improvement: Identify service enhancements and report them to the EUD Senior Engineers. What We're Looking For: To thrive in this role, you'll need: Experience in ICT Operational Delivery: Previous experience in a similar environment is essential. Technical Proficiency: Proven ability to support Windows 10, smartphones, laptops, and desktops. Problem-Solving Skills: Experience in resolving incidents, requests, and problems effectively. Customer-Centric Approach: A strong ethos for delivering excellent customer experiences. Documentation Skills: Proven experience in creating procedure and knowledge base documentation. Strong Troubleshooting Skills: The ability to diagnose and resolve issues efficiently. Flexibility to Travel: A full UK driving licence is essential, as you may be required to work across multiple locations. Note: Candidates will be required to undertake a Basic Driving Assessment as part of the application process. We can't wait to see what you bring to the team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are currently recruiting for an End User Device Engineer , for a large organisation on a contract basis. The successful candidate will have experience within general desk side support and physical Desktop PC installations with Windows 10, along with SCCM builds and MEM builds. Please note this position requires you to have a Full UK Driving License . The day rate will be 250 inside IR35 paid to Umbrella and will require SC vetting with the contract expected to conclude at the end of September 2026 (extensions likely). This is a full time position (37.5) Monday to Friday, 09:00-17:00. Please note there are multiple positions in Southampton and Oxfordshire . Duties will include: Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles Support the schedule of moves, projects, events and tech provides providing a proactive service Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers You must have: Experience with a previous large scale Windows migration Ability to cope under pressure Pay great attention to detail Excellent experience with supporting Windows 10 Excellent customer facing skills, comfortable working with all different levels of staff Good communication skills Please apply using the links below and our Team will be in touch!
Feb 27, 2026
Contractor
Adecco are currently recruiting for an End User Device Engineer , for a large organisation on a contract basis. The successful candidate will have experience within general desk side support and physical Desktop PC installations with Windows 10, along with SCCM builds and MEM builds. Please note this position requires you to have a Full UK Driving License . The day rate will be 250 inside IR35 paid to Umbrella and will require SC vetting with the contract expected to conclude at the end of September 2026 (extensions likely). This is a full time position (37.5) Monday to Friday, 09:00-17:00. Please note there are multiple positions in Southampton and Oxfordshire . Duties will include: Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles Support the schedule of moves, projects, events and tech provides providing a proactive service Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers You must have: Experience with a previous large scale Windows migration Ability to cope under pressure Pay great attention to detail Excellent experience with supporting Windows 10 Excellent customer facing skills, comfortable working with all different levels of staff Good communication skills Please apply using the links below and our Team will be in touch!
Our client is seeking a Senior Desktop & Infrastructure Support Engineer to act as a technical authority within a fast-paced corporate environment. This is a Tier 3 role designed for an expert who thrives on resolving complex escalations, leading infrastructure projects, and mentoring junior talent. The Core Pillars Systems Architecture: Engineer and automate our fleet management using Intune, SCCM, or JAMF . The Automator: Replace manual tasks with PowerShell or Python scripts to build a self-healing environment. Infrastructure Lead: Drive high-stakes projects-from OS migrations to VDI (VMware/Citrix) and security hardening. VIP Technical Partner: Provide "white-glove" solutions for executive leadership and sensitive business functions. Identity & Security: Guardian of Azure AD/Entra ID, Okta, and Group Policy . Your Profile 5+ Years in high-level corporate deskside or systems engineering. Mastery of Windows 10/11, macOS, and the M365 ecosystem. Mindset: You don't just fix symptoms; you perform RCA to kill the root cause. Lead: You enjoy mentoring junior teams and setting the gold standard for SOPs. If you would be interested to apply please drop your updated CV on yogeshwari. com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Our client is seeking a Senior Desktop & Infrastructure Support Engineer to act as a technical authority within a fast-paced corporate environment. This is a Tier 3 role designed for an expert who thrives on resolving complex escalations, leading infrastructure projects, and mentoring junior talent. The Core Pillars Systems Architecture: Engineer and automate our fleet management using Intune, SCCM, or JAMF . The Automator: Replace manual tasks with PowerShell or Python scripts to build a self-healing environment. Infrastructure Lead: Drive high-stakes projects-from OS migrations to VDI (VMware/Citrix) and security hardening. VIP Technical Partner: Provide "white-glove" solutions for executive leadership and sensitive business functions. Identity & Security: Guardian of Azure AD/Entra ID, Okta, and Group Policy . Your Profile 5+ Years in high-level corporate deskside or systems engineering. Mastery of Windows 10/11, macOS, and the M365 ecosystem. Mindset: You don't just fix symptoms; you perform RCA to kill the root cause. Lead: You enjoy mentoring junior teams and setting the gold standard for SOPs. If you would be interested to apply please drop your updated CV on yogeshwari. com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Supports in the development of the Elekta Design System (a library of UI components with associated rules and processes); addressing defects, improving the library to be scalable, flexible and accessible with little to no support. The Elekta Design System is made up of reusable UI-components such as buttons, inputs, cards, tabs, grids, and tables, used across multiple Elekta products. Demonstrates knowledge of best practices for code development in: component composition, SPA route management, state management, and html/css styling, to help Elekta software look and operate in an efficient, clean manner. Scrum ownership for the UX Development team - including sprint planning and grooming, backlog prioritization, and facilitating monthly retrospectives. Proficient in the development of frameworks and tooling to help product teams deliver UI faster and more accurately to the specified designs. Should know Angular (web framework), JEST (unit testing), Cypress (e2e), Express (hosting), Electron (desktop development), NgRx (state management), Nx (optimized builds). Works with the wider UX & Design team to deliver strategic prototypes for rapid development and user testing. Works closely with product teams to ensure the Design System components are used and are useful. Works with little or no supervision on the delivery of composable UI elements within the Design System to allow fast development of new product features using reliable, well-tested components. Guides developers to deliver good quality front-end solutions that are in line with UX roadmaps, brand strategy and UI development strategy. Works on a range of clinical and platform applications, including device configuration services, collaborative treatment workflows, automated treatment planning tools, Integrated console and next-generation clinical user interfaces. Excellent technical communication skills, to create and deliver written, graphical, and spoken content tailored for customers, design and research teams, or a small audience Ability to understand and articulate the values that user-centered design brings to business Excellent interpersonal skills with the ability to collaborate in a cross-functional team Bachelor's degree in computer science / engineering or equivalent Knowledge base acquired from 4+ years of experience as a developer or equivalent (individual contributor) Strong familiarity with modern web frameworks (Angular/React/Vue) using state management and delivered by large group of engineers (15+) Experience with Nx and mono-repo maintenance is a plus Experience in healthcare IT or a similar highly regulated industry is helpful; knowledge of oncology is a bonus but not expected An understanding of design and aesthetics to enable communication / evangelism of a clear design point of view Understanding enterprise-grade Design Systems Experience with grid systems, style guides, and typography for mobile or web Understanding of User-centered Design principles Appreciation for standards and best practices to ensure high quality code development Must be fluent in the English language (reading, speaking, writing, comprehension)
Feb 27, 2026
Full time
Supports in the development of the Elekta Design System (a library of UI components with associated rules and processes); addressing defects, improving the library to be scalable, flexible and accessible with little to no support. The Elekta Design System is made up of reusable UI-components such as buttons, inputs, cards, tabs, grids, and tables, used across multiple Elekta products. Demonstrates knowledge of best practices for code development in: component composition, SPA route management, state management, and html/css styling, to help Elekta software look and operate in an efficient, clean manner. Scrum ownership for the UX Development team - including sprint planning and grooming, backlog prioritization, and facilitating monthly retrospectives. Proficient in the development of frameworks and tooling to help product teams deliver UI faster and more accurately to the specified designs. Should know Angular (web framework), JEST (unit testing), Cypress (e2e), Express (hosting), Electron (desktop development), NgRx (state management), Nx (optimized builds). Works with the wider UX & Design team to deliver strategic prototypes for rapid development and user testing. Works closely with product teams to ensure the Design System components are used and are useful. Works with little or no supervision on the delivery of composable UI elements within the Design System to allow fast development of new product features using reliable, well-tested components. Guides developers to deliver good quality front-end solutions that are in line with UX roadmaps, brand strategy and UI development strategy. Works on a range of clinical and platform applications, including device configuration services, collaborative treatment workflows, automated treatment planning tools, Integrated console and next-generation clinical user interfaces. Excellent technical communication skills, to create and deliver written, graphical, and spoken content tailored for customers, design and research teams, or a small audience Ability to understand and articulate the values that user-centered design brings to business Excellent interpersonal skills with the ability to collaborate in a cross-functional team Bachelor's degree in computer science / engineering or equivalent Knowledge base acquired from 4+ years of experience as a developer or equivalent (individual contributor) Strong familiarity with modern web frameworks (Angular/React/Vue) using state management and delivered by large group of engineers (15+) Experience with Nx and mono-repo maintenance is a plus Experience in healthcare IT or a similar highly regulated industry is helpful; knowledge of oncology is a bonus but not expected An understanding of design and aesthetics to enable communication / evangelism of a clear design point of view Understanding enterprise-grade Design Systems Experience with grid systems, style guides, and typography for mobile or web Understanding of User-centered Design principles Appreciation for standards and best practices to ensure high quality code development Must be fluent in the English language (reading, speaking, writing, comprehension)
Are you passionate about leveraging data to empower business intelligence, advanced analytics, and strategic decision-making? Would you want to work in the offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading - Cadeler is looking for a Senior Data Architect (BI & Analytics) with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and play a critical role in the energy transition with a strong long term outlook. As our industry continues to develop, so do we! What will you do? As our new Senior Data Architect, you will design, develop and manage scalable data architecture and digital platforms for Cadeler, ensure high-quality and reliable data, that enable actionable insights for business intelligence and analytics. Your main tasks include: Platforms & Data Architecture Design, manage, and optimize end-to-end data pipelines, architectures, and models. Develop high-quality data models to support analytics, experimentation, and AI initiatives. Support design and streamline data platform implementation, visualization, and user acceptance testing. Data Management Optimize Cadeler's data platform scalability, performance, and resilience. Manage data warehouses and maintain robust, reliable data repositories and reporting systems. Automate workflows, ensure data traceability, quality, and accessibility for business intelligence and ad hoc reporting. Provide best practice guidance on data tools and visualization (e.g., Power BI). Data Quality, Risk & Governance Implement and monitor data quality controls and assurance procedures. Manage data security, risk mitigation, and high performance warehouse infrastructure. Ensure compliance with information security policies and regulatory standards. Strategic Development Help define and execute the data and analytics strategy and roadmap for the Performance function. Build scalable data infrastructure supporting rapid growth and complex regulatory requirements. Partner with IT and business teams to enable clean, trusted datasets for analytics and decision making. To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for a skilled and results oriented profile, who is hands on, enjoys tackling complex data challenges, works well with diverse teams, and delivers reliable, actionable insights to drive Cadeler forward. We think you will be a good match if you: Educational background: Hold a university degree in data engineering, computing, statistics, mathematics, or a related field. Professional experience: Have 8+ years' experience within Data Engineering, Data Architecture or in leading data and AI solutions, with a strong track record designing data models for complex operational environments. IT skills: Have strong experience with modern cloud data warehouses, preferably Snowflake, are an advanced user of Power BI (Desktop and Web Service), have experience in SQL, Python, and familiar with cloud based solutions such as Azure and Office 365. You are familiar with modern data engineering best practices, including automated deployment workflows, version controlled development, and data quality validation. You can transform raw data into actionable business insights while ensuring reliability, scalability, and security. Fluent in English, both written and spoken. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Farm Installation Vessels (WFIV). Meet some of our colleagues here: Apply Use the APPLY button to apply for this position. For data protection purposes, applications are only accepted via the link and are assessed continuously until we find the right candidate, so please don't hesitate to send in your application as soon as possible and no later thanthe 6th of March. If you have any questions regarding the position, and/or for practical matters please contact .
Feb 27, 2026
Full time
Are you passionate about leveraging data to empower business intelligence, advanced analytics, and strategic decision-making? Would you want to work in the offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading - Cadeler is looking for a Senior Data Architect (BI & Analytics) with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and play a critical role in the energy transition with a strong long term outlook. As our industry continues to develop, so do we! What will you do? As our new Senior Data Architect, you will design, develop and manage scalable data architecture and digital platforms for Cadeler, ensure high-quality and reliable data, that enable actionable insights for business intelligence and analytics. Your main tasks include: Platforms & Data Architecture Design, manage, and optimize end-to-end data pipelines, architectures, and models. Develop high-quality data models to support analytics, experimentation, and AI initiatives. Support design and streamline data platform implementation, visualization, and user acceptance testing. Data Management Optimize Cadeler's data platform scalability, performance, and resilience. Manage data warehouses and maintain robust, reliable data repositories and reporting systems. Automate workflows, ensure data traceability, quality, and accessibility for business intelligence and ad hoc reporting. Provide best practice guidance on data tools and visualization (e.g., Power BI). Data Quality, Risk & Governance Implement and monitor data quality controls and assurance procedures. Manage data security, risk mitigation, and high performance warehouse infrastructure. Ensure compliance with information security policies and regulatory standards. Strategic Development Help define and execute the data and analytics strategy and roadmap for the Performance function. Build scalable data infrastructure supporting rapid growth and complex regulatory requirements. Partner with IT and business teams to enable clean, trusted datasets for analytics and decision making. To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for a skilled and results oriented profile, who is hands on, enjoys tackling complex data challenges, works well with diverse teams, and delivers reliable, actionable insights to drive Cadeler forward. We think you will be a good match if you: Educational background: Hold a university degree in data engineering, computing, statistics, mathematics, or a related field. Professional experience: Have 8+ years' experience within Data Engineering, Data Architecture or in leading data and AI solutions, with a strong track record designing data models for complex operational environments. IT skills: Have strong experience with modern cloud data warehouses, preferably Snowflake, are an advanced user of Power BI (Desktop and Web Service), have experience in SQL, Python, and familiar with cloud based solutions such as Azure and Office 365. You are familiar with modern data engineering best practices, including automated deployment workflows, version controlled development, and data quality validation. You can transform raw data into actionable business insights while ensuring reliability, scalability, and security. Fluent in English, both written and spoken. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, US, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Farm Installation Vessels (WFIV). Meet some of our colleagues here: Apply Use the APPLY button to apply for this position. For data protection purposes, applications are only accepted via the link and are assessed continuously until we find the right candidate, so please don't hesitate to send in your application as soon as possible and no later thanthe 6th of March. If you have any questions regarding the position, and/or for practical matters please contact .
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Feb 27, 2026
Full time
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Geo-Environmental Consultant Reference: BY(phone number removed) Location: Basingstoke Salary: 28,000 - 36,000 This is a brilliant opportunity for an enthusiastic Geo-Environmental Consultant to join an expanding team of Ground Investigation specialists on a range of projects around the South East. You'll be joining only a handful of others on the team on a variety of site investigation projects, allowing for focussed career progression and varied projects. This is an excellent position to apply your knowledge to and develop your career. This Geo-Environmental Consultant role offers: A competitive salary ( 28,000 - 36,000). Opportunity to work within a small and focused team for quick skill progression amongst a larger company for stability. Enhanced company pension. Excellent benefits. Company car provided. Support to chartership. The successful applicant will be involved in a range of projects, carrying out Phase I desktop studies and Phase II investigations, groundwater and gas monitoring, borehole logging, soil and rock sampling, trial pitting, factual and interpretive report writing and shadowing senior members of the team to develop skills. This Geo-Environmental Consultant role requires: A degree in geology, geotechnical engineering, environmental engineering, geoscience (or a similar relevant subject) Experience in a ground investigation field with site and report writing proficiency Commutable to Basingstoke, and willing to travel for work Willingness to show enthusiasm and a keen interest in developing knowledge Full UK driving licence. A Full right to work in the UK If you are interested in this or other Engineering/Remediation roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Feb 27, 2026
Full time
Geo-Environmental Consultant Reference: BY(phone number removed) Location: Basingstoke Salary: 28,000 - 36,000 This is a brilliant opportunity for an enthusiastic Geo-Environmental Consultant to join an expanding team of Ground Investigation specialists on a range of projects around the South East. You'll be joining only a handful of others on the team on a variety of site investigation projects, allowing for focussed career progression and varied projects. This is an excellent position to apply your knowledge to and develop your career. This Geo-Environmental Consultant role offers: A competitive salary ( 28,000 - 36,000). Opportunity to work within a small and focused team for quick skill progression amongst a larger company for stability. Enhanced company pension. Excellent benefits. Company car provided. Support to chartership. The successful applicant will be involved in a range of projects, carrying out Phase I desktop studies and Phase II investigations, groundwater and gas monitoring, borehole logging, soil and rock sampling, trial pitting, factual and interpretive report writing and shadowing senior members of the team to develop skills. This Geo-Environmental Consultant role requires: A degree in geology, geotechnical engineering, environmental engineering, geoscience (or a similar relevant subject) Experience in a ground investigation field with site and report writing proficiency Commutable to Basingstoke, and willing to travel for work Willingness to show enthusiasm and a keen interest in developing knowledge Full UK driving licence. A Full right to work in the UK If you are interested in this or other Engineering/Remediation roles please do not hesitate to contact Beth Young on (url removed) or call (phone number removed). We have many more vacancies available on our website. Please refer to (url removed). This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++. Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability. Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities. Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform. Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases. Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions. An ideal candidate should have Required: 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM). Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code. Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability. Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software. Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant). Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions. Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus. A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks. Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load). Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions. Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications. Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications. Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience. A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker. Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect). Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 27, 2026
Full time
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++. Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability. Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities. Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform. Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases. Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions. An ideal candidate should have Required: 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM). Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code. Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability. Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software. Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant). Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions. Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus. A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users. Preferred / Bonus: Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks. Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load). Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions. Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications. Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications. Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management. What we offer A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience. A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker. Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect). Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
