3rd Line Engineer Law Firm - Manchester My client, an established and well-regarded law firm based in South Manchester, is looking to appoint a 3rd Line IT Support Engineer to join their growing internal IT team. This is a genuinely hands-on senior support role, suited to someone who operates at true 3rd line level - comfortable owning escalations, supporting core infrastructure, and working closely with the IT Manager on projects and continuous improvement initiatives. The Role You'll act as the senior escalation point for complex technical issues, while also contributing to infrastructure stability and project delivery across the firm. Key responsibilities include: Acting as 3rd line escalation for complex support issues Supporting and maintaining core infrastructure (AD, SCCM, M365, cloud systems) Delivering high-level deskside and remote support to fee earners and support staff Working closely with the IT Manager and Systems Administrator on upgrades, migrations and improvement projects Supporting legal applications including Proclaim (basic-intermediate level) Supporting MS Office / M365, Mimecast, Mitel Cloud and related systems Ensuring tickets are progressed and resolved in line with SLAs What They're Looking For Proven experience operating at 3rd line leve l within a professional services or legal environment Strong infrastructure knowledge (Active Directory, SCCM, O365, networking fundamentals) Experience supporting legal systems (Proclaim desirable) Confident, customer-facing approach with senior stakeholders Comfortable balancing BAU support with project work This is a great opportunity to step into a visible, senior technical role within a stable and well-run firm. You'll work closely with an experienced, hands-on IT Manager who is keen to invest in the right individual and provide exposure to broader infrastructure and project responsibilities. For further details and to apply, please send your CV to Jon Brass at Circle Recruitment or press the apply now button. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mar 03, 2026
Full time
3rd Line Engineer Law Firm - Manchester My client, an established and well-regarded law firm based in South Manchester, is looking to appoint a 3rd Line IT Support Engineer to join their growing internal IT team. This is a genuinely hands-on senior support role, suited to someone who operates at true 3rd line level - comfortable owning escalations, supporting core infrastructure, and working closely with the IT Manager on projects and continuous improvement initiatives. The Role You'll act as the senior escalation point for complex technical issues, while also contributing to infrastructure stability and project delivery across the firm. Key responsibilities include: Acting as 3rd line escalation for complex support issues Supporting and maintaining core infrastructure (AD, SCCM, M365, cloud systems) Delivering high-level deskside and remote support to fee earners and support staff Working closely with the IT Manager and Systems Administrator on upgrades, migrations and improvement projects Supporting legal applications including Proclaim (basic-intermediate level) Supporting MS Office / M365, Mimecast, Mitel Cloud and related systems Ensuring tickets are progressed and resolved in line with SLAs What They're Looking For Proven experience operating at 3rd line leve l within a professional services or legal environment Strong infrastructure knowledge (Active Directory, SCCM, O365, networking fundamentals) Experience supporting legal systems (Proclaim desirable) Confident, customer-facing approach with senior stakeholders Comfortable balancing BAU support with project work This is a great opportunity to step into a visible, senior technical role within a stable and well-run firm. You'll work closely with an experienced, hands-on IT Manager who is keen to invest in the right individual and provide exposure to broader infrastructure and project responsibilities. For further details and to apply, please send your CV to Jon Brass at Circle Recruitment or press the apply now button. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Network Engineer (Firewall Specialist)Location: Hybrid - Belfast City Centre Salary: £50,000 - £60,000 About the RoleWe're working with a well-established local IT consultancy based in Belfast City Centre that is continuing to grow its network and security practice. They are seeking an experienced Network Engineer with a strong focus on firewall technologies and network security to join their technical team.This role will suit someone who enjoys working across multiple client environments, taking ownership of firewall design, deployment, and ongoing optimisation, while also contributing to wider network infrastructure projects.Key ResponsibilitiesDesign, implement, and support enterprise-grade firewall solutions across client environmentsManage firewall configuration, rule reviews, policy optimisation, and upgradesTroubleshoot complex network and security issues across LAN, WAN, and VPN environmentsLead and support firewall migrations, upgrades, and security hardening projectsWork closely with clients to understand requirements and deliver secure, scalable solutionsProvide 3rd-line support and act as a technical escalation pointProduce clear technical documentation and network diagramsContribute to security best practice, standards, and continuous improvement initiativesTechnical RequirementsEssential:Strong hands-on experience with enterprise firewall platforms (e.g. Palo Alto, Fortinet, Check Point, Cisco ASA/Firepower)Solid networking fundamentals: TCP/IP, VLANs, routing, switching, NATExperience with VPN technologies (site-to-site and remote access)Proven background in network security and firewall policy managementExperience working in a consultancy or multi-client environmentDesirable:Firewall or network security certifications (e.g. PCNSE, NSE4+, CCNP Security)Exposure to cloud networking and cloud-native firewalls (Azure/AWS)IDS/IPS, web filtering, or zero-trust security conceptsExperience with network monitoring and logging toolsWhat's on OfferSalary between £50k - £60k, depending on experienceHybrid working model with a Belfast City Centre officeOpportunity to work on varied, technically interesting client projectsSupportive consultancy environment with room for progressionOngoing training and certification supportFlexible workingIdeal CandidateYou'll be a technically strong Network Engineer who specialises in firewall technologies, enjoys solving complex security challenges, and is comfortable engaging directly with clients. You'll value best practice, documentation, and continuous learning in a fast-paced consultancy setting. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Mar 02, 2026
Full time
Network Engineer (Firewall Specialist)Location: Hybrid - Belfast City Centre Salary: £50,000 - £60,000 About the RoleWe're working with a well-established local IT consultancy based in Belfast City Centre that is continuing to grow its network and security practice. They are seeking an experienced Network Engineer with a strong focus on firewall technologies and network security to join their technical team.This role will suit someone who enjoys working across multiple client environments, taking ownership of firewall design, deployment, and ongoing optimisation, while also contributing to wider network infrastructure projects.Key ResponsibilitiesDesign, implement, and support enterprise-grade firewall solutions across client environmentsManage firewall configuration, rule reviews, policy optimisation, and upgradesTroubleshoot complex network and security issues across LAN, WAN, and VPN environmentsLead and support firewall migrations, upgrades, and security hardening projectsWork closely with clients to understand requirements and deliver secure, scalable solutionsProvide 3rd-line support and act as a technical escalation pointProduce clear technical documentation and network diagramsContribute to security best practice, standards, and continuous improvement initiativesTechnical RequirementsEssential:Strong hands-on experience with enterprise firewall platforms (e.g. Palo Alto, Fortinet, Check Point, Cisco ASA/Firepower)Solid networking fundamentals: TCP/IP, VLANs, routing, switching, NATExperience with VPN technologies (site-to-site and remote access)Proven background in network security and firewall policy managementExperience working in a consultancy or multi-client environmentDesirable:Firewall or network security certifications (e.g. PCNSE, NSE4+, CCNP Security)Exposure to cloud networking and cloud-native firewalls (Azure/AWS)IDS/IPS, web filtering, or zero-trust security conceptsExperience with network monitoring and logging toolsWhat's on OfferSalary between £50k - £60k, depending on experienceHybrid working model with a Belfast City Centre officeOpportunity to work on varied, technically interesting client projectsSupportive consultancy environment with room for progressionOngoing training and certification supportFlexible workingIdeal CandidateYou'll be a technically strong Network Engineer who specialises in firewall technologies, enjoys solving complex security challenges, and is comfortable engaging directly with clients. You'll value best practice, documentation, and continuous learning in a fast-paced consultancy setting. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Feb 28, 2026
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Big Red Recruitment Midlands Limited
Burbage, Leicestershire
Are you an Application Support Analyst with strong Microsoft stack experience, looking to take ownership of business-critical systems? We are working with a well-established UK construction and infrastructure group delivering major building and civil engineering projects nationwide. With a strong reputation for quality, safety and long-term partnerships, this organisation is investing in its technology function to support continued growth and operational excellence. This role sits within a central IT team based in their Shared Service Centre in Hinckley, supporting users and systems across the wider business. You will play a key part in the day-to-day administration, support and continuous improvement of the organisation s business applications estate. You'll: Administer and support business applications running on Microsoft technologies including Azure, Windows Server, Entra, Active Directory and SQL Server Provide 2nd/3rd line support, ensuring incidents and service requests are seen through to resolution Support the installation, configuration and rollout of new applications Monitor applications, apply updates and security patches, and manage planned changes Log and present change requests at weekly change boards Troubleshoot technical issues and communicate solutions clearly to non-technical stakeholders Work closely with internal teams and external partners on BAU and project-based work You ll ideally have experience with: Azure (IaaS, PaaS and SaaS) Windows Server, Active Directory and Entra SSO and networking fundamentals SQL Server (IaaS/PaaS environments) Application installation, configuration, upgrades and security patching Service management tools such as ServiceNow Change control and governance processes The role is based in Hinckley 1 day per week with the remainder of the week WFH. Salary: £30 000 - £35 000 Benefits: 28 days + bank holidays, private healthcare, bonus, pension, and more If this sounds like your next role, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Feb 28, 2026
Full time
Are you an Application Support Analyst with strong Microsoft stack experience, looking to take ownership of business-critical systems? We are working with a well-established UK construction and infrastructure group delivering major building and civil engineering projects nationwide. With a strong reputation for quality, safety and long-term partnerships, this organisation is investing in its technology function to support continued growth and operational excellence. This role sits within a central IT team based in their Shared Service Centre in Hinckley, supporting users and systems across the wider business. You will play a key part in the day-to-day administration, support and continuous improvement of the organisation s business applications estate. You'll: Administer and support business applications running on Microsoft technologies including Azure, Windows Server, Entra, Active Directory and SQL Server Provide 2nd/3rd line support, ensuring incidents and service requests are seen through to resolution Support the installation, configuration and rollout of new applications Monitor applications, apply updates and security patches, and manage planned changes Log and present change requests at weekly change boards Troubleshoot technical issues and communicate solutions clearly to non-technical stakeholders Work closely with internal teams and external partners on BAU and project-based work You ll ideally have experience with: Azure (IaaS, PaaS and SaaS) Windows Server, Active Directory and Entra SSO and networking fundamentals SQL Server (IaaS/PaaS environments) Application installation, configuration, upgrades and security patching Service management tools such as ServiceNow Change control and governance processes The role is based in Hinckley 1 day per week with the remainder of the week WFH. Salary: £30 000 - £35 000 Benefits: 28 days + bank holidays, private healthcare, bonus, pension, and more If this sounds like your next role, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
We have a great opportunity for an experienced 3rd Line Engineer to join a growing IT business, working on a mix of escalations, project delivery and technical ownership across infrastructure, cloud and security. What you'll be doing Acting as the escalation point for complex service desk tickets Delivering projects both remotely and onsite Troubleshooting advanced issues across servers, networks, sec click apply for full job details
Feb 28, 2026
Full time
We have a great opportunity for an experienced 3rd Line Engineer to join a growing IT business, working on a mix of escalations, project delivery and technical ownership across infrastructure, cloud and security. What you'll be doing Acting as the escalation point for complex service desk tickets Delivering projects both remotely and onsite Troubleshooting advanced issues across servers, networks, sec click apply for full job details
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Feb 27, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office. We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. 3rd Line IT Support Engineer experience: Windows Server 2008/2012/2016 Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance) Azure Active Directory Microsoft Intune and Auto Pilot Microsoft SharePoint Online Exchange2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Multi-Site VPN and connectivity solutions Networking & Wi-Fi Infrastructure experience Server Virtualisation experience Security, 2FA & Firewalling Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Experience working within a Managed Service Desk provider We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
Feb 27, 2026
Full time
3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office. We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. 3rd Line IT Support Engineer experience: Windows Server 2008/2012/2016 Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance) Azure Active Directory Microsoft Intune and Auto Pilot Microsoft SharePoint Online Exchange2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Multi-Site VPN and connectivity solutions Networking & Wi-Fi Infrastructure experience Server Virtualisation experience Security, 2FA & Firewalling Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Experience working within a Managed Service Desk provider We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Security Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Join a high-impact engineering team delivering a secure Gateway solution for a major UK defence customer . This is a hands-on Security Application Architect role where you'll design, implement and troubleshoot mission-critical infrastructure in a live, security-sensitive environment. Working alongside senior architects and engineering leads, you'll play a key role in maintaining availability, supporting operational teams, and driving technical change across complex systems. What You'll Be Doing Identify and implement infrastructure and application changes to support Gateway functionality and availability Produce detailed technical designs for change alongside the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead to deliver engineering outcomes Provide technical support to SOC and 3rd Line teams, troubleshooting complex incidents Configure and support Gateway appliances and associated software Maintain high availability, resilience and security posture Your Technical Background You'll bring strong hands-on experience across: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Linux & Scripting Shell scripting REGEX Firewall configuration Microsoft Stack Active Directory DNS RDS Applications & Protocols LDAP Email, Chat & File standards Web & Chat protocols XML & JSON schema LDIF TLS server/client certificates File type digital formats Gateways Deployment, configuration and support of Gateway appliances and their software What We're Looking For A self-starter comfortable working independently and collaboratively Strong troubleshooting mindset Clear written and verbal communication skills Comfortable interacting with stakeholders at all levels Willing and able to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Security Design Engineer role further, please reply back with a copy of your updated CV.
Feb 27, 2026
Full time
Security Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Join a high-impact engineering team delivering a secure Gateway solution for a major UK defence customer . This is a hands-on Security Application Architect role where you'll design, implement and troubleshoot mission-critical infrastructure in a live, security-sensitive environment. Working alongside senior architects and engineering leads, you'll play a key role in maintaining availability, supporting operational teams, and driving technical change across complex systems. What You'll Be Doing Identify and implement infrastructure and application changes to support Gateway functionality and availability Produce detailed technical designs for change alongside the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead to deliver engineering outcomes Provide technical support to SOC and 3rd Line teams, troubleshooting complex incidents Configure and support Gateway appliances and associated software Maintain high availability, resilience and security posture Your Technical Background You'll bring strong hands-on experience across: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Linux & Scripting Shell scripting REGEX Firewall configuration Microsoft Stack Active Directory DNS RDS Applications & Protocols LDAP Email, Chat & File standards Web & Chat protocols XML & JSON schema LDIF TLS server/client certificates File type digital formats Gateways Deployment, configuration and support of Gateway appliances and their software What We're Looking For A self-starter comfortable working independently and collaboratively Strong troubleshooting mindset Clear written and verbal communication skills Comfortable interacting with stakeholders at all levels Willing and able to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Security Design Engineer role further, please reply back with a copy of your updated CV.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Step into architecture while staying hands-on. We're seeking an Application Design Engineer to support delivery of a secure Gateway solution for a major UK defence customer . This is an opportunity for a strong infrastructure/design engineer to broaden into architecture while working on mission-critical systems in a high-security environment. You'll help implement change, maintain availability, and support operational teams within a live, complex infrastructure landscape. What You'll Be Doing Identify and implement technical changes to support Gateway capability and maintain availability Produce designs for change in collaboration with the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead on technical delivery tasks Support SOC and 3rd Line teams in troubleshooting incidents and resolving complex issues Assist with configuration and ongoing support of Gateway appliances and associated platforms Your Technical Background You'll bring solid hands-on experience across infrastructure and gateway environments, including: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Microsoft Stack Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage NetApp SAN NAS Backup technologies Security & Gateway Gateway appliances and software PKI management applications Web applications and protocols What We're Looking For A proactive self-starter who can work independently and within a team Strong troubleshooting and analytical skills Clear communication skills across technical and non-technical audiences A desire to move from engineering into architectural responsibilities Willingness to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Design Engineer role further, please reply back with a copy of your updated CV.
Feb 27, 2026
Full time
Application Design Engineer Onsite in Bracknell Eligible for DV clearance 50-55K per annum + benefits package Step into architecture while staying hands-on. We're seeking an Application Design Engineer to support delivery of a secure Gateway solution for a major UK defence customer . This is an opportunity for a strong infrastructure/design engineer to broaden into architecture while working on mission-critical systems in a high-security environment. You'll help implement change, maintain availability, and support operational teams within a live, complex infrastructure landscape. What You'll Be Doing Identify and implement technical changes to support Gateway capability and maintain availability Produce designs for change in collaboration with the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead on technical delivery tasks Support SOC and 3rd Line teams in troubleshooting incidents and resolving complex issues Assist with configuration and ongoing support of Gateway appliances and associated platforms Your Technical Background You'll bring solid hands-on experience across infrastructure and gateway environments, including: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Microsoft Stack Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage NetApp SAN NAS Backup technologies Security & Gateway Gateway appliances and software PKI management applications Web applications and protocols What We're Looking For A proactive self-starter who can work independently and within a team Strong troubleshooting and analytical skills Clear communication skills across technical and non-technical audiences A desire to move from engineering into architectural responsibilities Willingness to travel weekly within the South / Southwest at short notice If you are interested in discussing this Application Design Engineer role further, please reply back with a copy of your updated CV.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
Application Architect Onsite in Bracknell Eligible for DV clearance 65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components Your technical experience; You should have a design and development background with exposure to secure or Gateway-based environments, including: Core Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM Microsoft Services Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage & Data NetApp SAN NAS Backup solutions Security & Web Gateway appliances and associated software PKI management applications Web applications and protocols Key Attributes Self-motivated and comfortable operating with guidance from senior architects Able to produce clear, structured design documentation Strong interpersonal skills with the ability to work across engineering and operational teams Willing to travel weekly within the South / Southwest region If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
Feb 27, 2026
Full time
Application Architect Onsite in Bracknell Eligible for DV clearance 65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer . Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components Your technical experience; You should have a design and development background with exposure to secure or Gateway-based environments, including: Core Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM Microsoft Services Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage & Data NetApp SAN NAS Backup solutions Security & Web Gateway appliances and associated software PKI management applications Web applications and protocols Key Attributes Self-motivated and comfortable operating with guidance from senior architects Able to produce clear, structured design documentation Strong interpersonal skills with the ability to work across engineering and operational teams Willing to travel weekly within the South / Southwest region If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV.
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 27, 2026
Full time
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 27, 2026
Full time
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 27, 2026
Full time
3rd Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Cloud Engineers to join their growing support team. The Role As a 3rd Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Infrastructure Engineer Location: Cambridge Type: Perminant Overview: We are looking for an experienced Infrastructure Engineer with strong hands-on expertise in Linux server environments and Microsoft Azure cloud platforms. This is a technical, delivery-focused role requiring solid networking infrastructure knowledge and the ability to support and improve complex environments. Key Responsibilities: Manage, maintain, and support Linux server environments (build, patching, performance tuning, troubleshooting) Design, implement, and support solutions within Microsoft Azure Administer and support cloud infrastructure including VMs, storage, networking, and security Support hybrid infrastructure environments (on-prem + cloud) Work on network infrastructure including switches, firewalls, routing, VPNs, and VLANs Monitor system performance, availability, and security Participate in infrastructure projects, migrations, and upgrades Provide 3rd line support and technical escalation where required Required Skills & Experience: Strong hands-on experience with Linux server administration (e.g., RedHat, CentOS, Ubuntu) Proven experience working with Microsoft Azure (IaaS focus; PaaS desirable) Solid understanding of network infrastructure principles (TCP/IP, DNS, DHCP, routing, firewalls, VPNs) Experience with infrastructure security best practices Scripting/automation experience (Bash, PowerShell, or similar) desirable Experience in hybrid cloud/on-prem environments Strong troubleshooting skills across compute, storage, and networking layers Desirable: Azure certifications Experience with infrastructure as code (Terraform, ARM templates, etc.) Exposure to monitoring tools and backup solutions Candidate Profile: Hands-on and technically strong Comfortable working in complex infrastructure environments Strong problem-solving skills Able to work independently and within a team
Feb 27, 2026
Full time
Job Title: Infrastructure Engineer Location: Cambridge Type: Perminant Overview: We are looking for an experienced Infrastructure Engineer with strong hands-on expertise in Linux server environments and Microsoft Azure cloud platforms. This is a technical, delivery-focused role requiring solid networking infrastructure knowledge and the ability to support and improve complex environments. Key Responsibilities: Manage, maintain, and support Linux server environments (build, patching, performance tuning, troubleshooting) Design, implement, and support solutions within Microsoft Azure Administer and support cloud infrastructure including VMs, storage, networking, and security Support hybrid infrastructure environments (on-prem + cloud) Work on network infrastructure including switches, firewalls, routing, VPNs, and VLANs Monitor system performance, availability, and security Participate in infrastructure projects, migrations, and upgrades Provide 3rd line support and technical escalation where required Required Skills & Experience: Strong hands-on experience with Linux server administration (e.g., RedHat, CentOS, Ubuntu) Proven experience working with Microsoft Azure (IaaS focus; PaaS desirable) Solid understanding of network infrastructure principles (TCP/IP, DNS, DHCP, routing, firewalls, VPNs) Experience with infrastructure security best practices Scripting/automation experience (Bash, PowerShell, or similar) desirable Experience in hybrid cloud/on-prem environments Strong troubleshooting skills across compute, storage, and networking layers Desirable: Azure certifications Experience with infrastructure as code (Terraform, ARM templates, etc.) Exposure to monitoring tools and backup solutions Candidate Profile: Hands-on and technically strong Comfortable working in complex infrastructure environments Strong problem-solving skills Able to work independently and within a team
3rd Line Storage Engineer Must have an Active DV Clearance An excellent opportunity has arisen for a 3rd Line Storage Engineer to support a secure, high profile government environment. You will work with a specialist 3rd line team and engineering functions to maintain, troubleshoot, and enhance storage and infrastructure services across a complex estate. This role is based in London and includes exposure to both legacy and modern technologies. About the Role - 3rd Line Storage Engineer As a 3rd Line Storage Engineer , you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure. You will work with technologies including NetApp and other enterprise storage systems, supporting configuration, performance, resilience, and integration across the wider environment. The role includes supporting Microsoft and virtualisation platforms that interface with storage services, ensuring stable and secure operation across multi site domains. You will receive training on legacy components and contribute to upgrades, migrations, and optimisation activities. What We're Looking For - 3rd Line Storage Engineer Strong experience with enterprise storage platforms such as NetApp and a good understanding of storage protocols, clustering, HA, SOFS, DFS, and related storage services. Knowledge of Windows Server 2003 to 2022 , Active Directory , Group Policy , and secure delegation structures. Understanding of DNS, DHCP, PKI , firewall controls, and SMTP proxy services. Experience with VMware , vCenter , ESXi , vMotion , HyperV , and virtualised infrastructures interacting with storage systems. Exposure to Citrix , App-V, cloud based services, PowerShell, MBAM, BitLocker, and VPN technologies. Desirable knowledge of cloud platforms, automation tooling, container technologies, and monitoring systems. Broader awareness of technologies such as Ansible, Puppet, Kubernetes , Docker, Elasticsearch, Linux, IaaS, and PaaS services. Deliver secure and resilient storage services within a highly sensitive environment as a 3rd Line Storage Engineer . To apply, please send your CV by pressing the apply button.
Feb 27, 2026
Contractor
3rd Line Storage Engineer Must have an Active DV Clearance An excellent opportunity has arisen for a 3rd Line Storage Engineer to support a secure, high profile government environment. You will work with a specialist 3rd line team and engineering functions to maintain, troubleshoot, and enhance storage and infrastructure services across a complex estate. This role is based in London and includes exposure to both legacy and modern technologies. About the Role - 3rd Line Storage Engineer As a 3rd Line Storage Engineer , you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure. You will work with technologies including NetApp and other enterprise storage systems, supporting configuration, performance, resilience, and integration across the wider environment. The role includes supporting Microsoft and virtualisation platforms that interface with storage services, ensuring stable and secure operation across multi site domains. You will receive training on legacy components and contribute to upgrades, migrations, and optimisation activities. What We're Looking For - 3rd Line Storage Engineer Strong experience with enterprise storage platforms such as NetApp and a good understanding of storage protocols, clustering, HA, SOFS, DFS, and related storage services. Knowledge of Windows Server 2003 to 2022 , Active Directory , Group Policy , and secure delegation structures. Understanding of DNS, DHCP, PKI , firewall controls, and SMTP proxy services. Experience with VMware , vCenter , ESXi , vMotion , HyperV , and virtualised infrastructures interacting with storage systems. Exposure to Citrix , App-V, cloud based services, PowerShell, MBAM, BitLocker, and VPN technologies. Desirable knowledge of cloud platforms, automation tooling, container technologies, and monitoring systems. Broader awareness of technologies such as Ansible, Puppet, Kubernetes , Docker, Elasticsearch, Linux, IaaS, and PaaS services. Deliver secure and resilient storage services within a highly sensitive environment as a 3rd Line Storage Engineer . To apply, please send your CV by pressing the apply button.
Job Title: Technical Manager Location: Greater Manchester Employment Type: Permanent Overview A growing IT services provider is looking for an experienced Technical Manager to lead a senior engineering team responsible for delivering complex customer projects and providing advanced 3rd line support when required. This is a hands-on leadership role combining technical authority, operational oversight, and team development within a fast paced IT service environment. Key Responsibilities Lead technical design, implementation, testing, and transition of customer solutions into support. Act as the senior escalation point for high-priority and complex incidents. Oversee service quality across networking, security, cloud, infrastructure, and communications technologies. Ensure strong governance around monitoring, patching, licensing, change control, and documentation. Drive problem management and root cause analysis to improve service stability. Mentor and develop senior engineers, creating clear progression pathways. Collaborate with project and resource teams to ensure successful delivery and smooth project-to-BAU handovers. Skills & Experience Essential: 10+ years of experience working within IT - (MSP / VAR / Service Provider experience is highly desirable) 5+ years in a technical leadership role. Strong expertise in routing & switching, firewalls/security, unified communications, and network monitoring. Excellent troubleshooting and diagnostic capability across multi-vendor environments. Desirable Certifications: CCNA (Enterprise/Security), Fortinet NSE, Microsoft Expert level, CCNP or equivalent. Benefits Life assurance (4 salary) 25 days holiday + bank holidays Additional Christmas leave and birthday off Health cash plan Employee wellbeing programme Ongoing learning & development Applicants must have the right to live and work in the UK.
Feb 27, 2026
Full time
Job Title: Technical Manager Location: Greater Manchester Employment Type: Permanent Overview A growing IT services provider is looking for an experienced Technical Manager to lead a senior engineering team responsible for delivering complex customer projects and providing advanced 3rd line support when required. This is a hands-on leadership role combining technical authority, operational oversight, and team development within a fast paced IT service environment. Key Responsibilities Lead technical design, implementation, testing, and transition of customer solutions into support. Act as the senior escalation point for high-priority and complex incidents. Oversee service quality across networking, security, cloud, infrastructure, and communications technologies. Ensure strong governance around monitoring, patching, licensing, change control, and documentation. Drive problem management and root cause analysis to improve service stability. Mentor and develop senior engineers, creating clear progression pathways. Collaborate with project and resource teams to ensure successful delivery and smooth project-to-BAU handovers. Skills & Experience Essential: 10+ years of experience working within IT - (MSP / VAR / Service Provider experience is highly desirable) 5+ years in a technical leadership role. Strong expertise in routing & switching, firewalls/security, unified communications, and network monitoring. Excellent troubleshooting and diagnostic capability across multi-vendor environments. Desirable Certifications: CCNA (Enterprise/Security), Fortinet NSE, Microsoft Expert level, CCNP or equivalent. Benefits Life assurance (4 salary) 25 days holiday + bank holidays Additional Christmas leave and birthday off Health cash plan Employee wellbeing programme Ongoing learning & development Applicants must have the right to live and work in the UK.
3rd Line Support Analyst Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delive click apply for full job details
Feb 27, 2026
Full time
3rd Line Support Analyst Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake Multiple Opportunities A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delive click apply for full job details
Job Title : 3rd Line Engineer (MSP) Salary : £40,000-£50,000, depending on experience Location : Bath Employment Type: Full-time, permanent About the Role We are seeking an experienced 3rd Line Engineer to join a growing Managed Service Provider (MSP), acting as the highest technical escalation point and playing a key role in supporting and improving customer infrastructure environments click apply for full job details
Feb 27, 2026
Full time
Job Title : 3rd Line Engineer (MSP) Salary : £40,000-£50,000, depending on experience Location : Bath Employment Type: Full-time, permanent About the Role We are seeking an experienced 3rd Line Engineer to join a growing Managed Service Provider (MSP), acting as the highest technical escalation point and playing a key role in supporting and improving customer infrastructure environments click apply for full job details
For our Innovation & Technology department in London we are looking to hire a: Innovation & In an era where digitalisation and modern IT infrastructure is revolutionising banking, we are shaping a technology-driven bank in which you as an IT professional will work closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role in the Team As part of the Windows Infrastructure and Workspace team, you will be responsible for the administration and continuous development of our Microsoft and virtualization infrastructure for workplace provisioning. You will work closely with business departments, contribute to global projects, and have the opportunity to proactively introduce your own ideas and improvements. Your Responsibilities Planning, deployment, and operation of modern Windows workplace environments (Windows 10/11 and Windows Server 2016, 2019 & 2022) based on a centralized Citrix Virtual Apps and Desktops (CVAD) infrastructure Providing 3rd-level support for complex issues related to workplace provisioning and user environments Configuration and management of end devices as well as software deployment using ACMP, and Ivanti DSM Operation and further development of the thin-client infrastructure based on IGEL OS Automation and standardization of digital workplace processes using PowerShell Your Profile Successfully completed vocational training as an IT Specialist (System Integration), IT Systems Technician, or a degree in (Business) Informatics or a comparable field Proven experience in deploying and supporting modern Microsoft-based workplace solutions (Windows 10/11, Windows Server 2016, 2019 & 2022, Office) In-depth knowledge of Citrix CVAD, Citrix Gateway, and Citrix Provisioning Services Confident handling of ACMP, Ivanti DSM, and Ivanti User Workspace Manager Very good written and spoken German and English skills What we offer you: Private pension plan - 10% of base salary contribution by Berenberg Private Health Insurance Enhanced parental leave policies Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics Apply online now to join our team - we look forward to receiving your application! We are a leading European private bank, with over 430 years of experience and deep rooted history, but we are still shaping and heavily investing in our future. Our progress and evolution are driven by our people. We encourage them to try new approaches, voice their opinions and achieve success in their own way. We provide opportunities for them to develop their talents, explore different career paths and achieve their full potential. We're an ambitious, forward-looking business, backed by centuries of tradition and built on innovation. You'll find a culture that encourages people to think independently, act entrepreneurially and challenge the status quo. We place great importance on working on site, as we believe that being together in the office not only fosters creativity and efficiency, but also strengthens networks and builds trusting, collegial relationships. For us, this forms the foundation for productive and successful work. Together we collaborate to shape our business and fulfil our ambitious goals. We welcome you to join us in our commitment to always do the right thing for our people, clients and our business - Our future is where you take us! We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on to discuss.
Feb 27, 2026
Full time
For our Innovation & Technology department in London we are looking to hire a: Innovation & In an era where digitalisation and modern IT infrastructure is revolutionising banking, we are shaping a technology-driven bank in which you as an IT professional will work closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role in the Team As part of the Windows Infrastructure and Workspace team, you will be responsible for the administration and continuous development of our Microsoft and virtualization infrastructure for workplace provisioning. You will work closely with business departments, contribute to global projects, and have the opportunity to proactively introduce your own ideas and improvements. Your Responsibilities Planning, deployment, and operation of modern Windows workplace environments (Windows 10/11 and Windows Server 2016, 2019 & 2022) based on a centralized Citrix Virtual Apps and Desktops (CVAD) infrastructure Providing 3rd-level support for complex issues related to workplace provisioning and user environments Configuration and management of end devices as well as software deployment using ACMP, and Ivanti DSM Operation and further development of the thin-client infrastructure based on IGEL OS Automation and standardization of digital workplace processes using PowerShell Your Profile Successfully completed vocational training as an IT Specialist (System Integration), IT Systems Technician, or a degree in (Business) Informatics or a comparable field Proven experience in deploying and supporting modern Microsoft-based workplace solutions (Windows 10/11, Windows Server 2016, 2019 & 2022, Office) In-depth knowledge of Citrix CVAD, Citrix Gateway, and Citrix Provisioning Services Confident handling of ACMP, Ivanti DSM, and Ivanti User Workspace Manager Very good written and spoken German and English skills What we offer you: Private pension plan - 10% of base salary contribution by Berenberg Private Health Insurance Enhanced parental leave policies Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics Apply online now to join our team - we look forward to receiving your application! We are a leading European private bank, with over 430 years of experience and deep rooted history, but we are still shaping and heavily investing in our future. Our progress and evolution are driven by our people. We encourage them to try new approaches, voice their opinions and achieve success in their own way. We provide opportunities for them to develop their talents, explore different career paths and achieve their full potential. We're an ambitious, forward-looking business, backed by centuries of tradition and built on innovation. You'll find a culture that encourages people to think independently, act entrepreneurially and challenge the status quo. We place great importance on working on site, as we believe that being together in the office not only fosters creativity and efficiency, but also strengthens networks and builds trusting, collegial relationships. For us, this forms the foundation for productive and successful work. Together we collaborate to shape our business and fulfil our ambitious goals. We welcome you to join us in our commitment to always do the right thing for our people, clients and our business - Our future is where you take us! We will only accept applications submitted through our online application management system on the website. Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create and inclusive working environment, where everyone can realise their full potential. We're committed to finding reasonable accommodations for candidates who require adjustments during our recruiting process. Please contact us directly on to discuss.
