Job Title: HGV Class 1 Driver (Tramping) About Us Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach. We're now hiring experienced HGV Class 1 Tramping Drivers to join our expanding fleet. If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you. This role is intended for candidates who live within commuting distance of Warrington. Occasional on-site presence is required. What We Offer £per year (includes all expenses/allowances) Monthly PAYE pay Modern new fleet (Mercedes or Man trucks) Pension scheme (auto-enrolment) Ongoing training and development Free uniform & PPE, where applicable Secure on-site parking for personal vehicles What You'll Do: Long-haul driving: You will be delivering freight across the UK, often spending nights away in your vehicle. Bay-to-bay delivery only, with no manual handling: All deliveries are drop-and-go (bay-to-bay), meaning you won't be lifting goods. Drive a modern, well-maintained modern fleet, you should also be confident in basic navigation and journey planning. Follow all road safety rules and company policies, including rest breaks and driving hours. Carry out daily checks and report any issues - we pride ourselves on running a reliable, safe fleet. Use of SNAP accounts and fuel cards for ease on the road Consistent work with 5 consecutive tramping shifts Sun-Fri. Requirements: Full UK C+E License (Class 1): You must hold a valid Class 1 license to operate articulated vehicles. Minimum 2 year of HGV experience: We're looking for drivers who are confident on UK roads and understand industry expectations. Clean license preferred: We accept up to 6 points, but no serious endorsements such as TT (disqualification), DR (drink driving), or IN (insurance offences). Fluency in English Language (preferred) UK road law knowledge: Understanding the Highway Code, rest break rules, and HGV-specific regulations. Right to work in the UK: You must have valid documents confirming your eligibility. Safety first - all drivers must pass pre-employment screening (drug and alcohol test, background check). Schedule Day and night shifts 5 days per week, including some weekends Overnight tramping required Ready to Apply? Take the wheel and join a company that truly values its drivers. Click "Apply Now" to start your journey with Synergyx Freight. SynergyX Freight is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. You will be amazed to see our values embedded into our culture and how willing we are to go the extra mile to keep you engaged! Together we shine!
Mar 12, 2026
Full time
Job Title: HGV Class 1 Driver (Tramping) About Us Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach. We're now hiring experienced HGV Class 1 Tramping Drivers to join our expanding fleet. If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you. This role is intended for candidates who live within commuting distance of Warrington. Occasional on-site presence is required. What We Offer £per year (includes all expenses/allowances) Monthly PAYE pay Modern new fleet (Mercedes or Man trucks) Pension scheme (auto-enrolment) Ongoing training and development Free uniform & PPE, where applicable Secure on-site parking for personal vehicles What You'll Do: Long-haul driving: You will be delivering freight across the UK, often spending nights away in your vehicle. Bay-to-bay delivery only, with no manual handling: All deliveries are drop-and-go (bay-to-bay), meaning you won't be lifting goods. Drive a modern, well-maintained modern fleet, you should also be confident in basic navigation and journey planning. Follow all road safety rules and company policies, including rest breaks and driving hours. Carry out daily checks and report any issues - we pride ourselves on running a reliable, safe fleet. Use of SNAP accounts and fuel cards for ease on the road Consistent work with 5 consecutive tramping shifts Sun-Fri. Requirements: Full UK C+E License (Class 1): You must hold a valid Class 1 license to operate articulated vehicles. Minimum 2 year of HGV experience: We're looking for drivers who are confident on UK roads and understand industry expectations. Clean license preferred: We accept up to 6 points, but no serious endorsements such as TT (disqualification), DR (drink driving), or IN (insurance offences). Fluency in English Language (preferred) UK road law knowledge: Understanding the Highway Code, rest break rules, and HGV-specific regulations. Right to work in the UK: You must have valid documents confirming your eligibility. Safety first - all drivers must pass pre-employment screening (drug and alcohol test, background check). Schedule Day and night shifts 5 days per week, including some weekends Overnight tramping required Ready to Apply? Take the wheel and join a company that truly values its drivers. Click "Apply Now" to start your journey with Synergyx Freight. SynergyX Freight is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. You will be amazed to see our values embedded into our culture and how willing we are to go the extra mile to keep you engaged! Together we shine!
Principal Design Engineer Nottingham Salary : £50,000 - £60,000 (DOE) 25 Days Holiday + Bank Holidays The company : Our client is a leading provider of mechanical engineering services in the area, supplying, designing an installing Bespoke Materials Handling Equipment and Special Purpose Machinery. Established in the area, they have built a strong reputation for delivering quality service to their clients nationwide in the FMCG, and Logistics industries. Their team designs and assembles a variety of products, including conveyor systems, robots, structural steel work, Crane Systems, and more. They pride themselves in a providing a high standard of craftsmanship and innovation, Working with multi-billion-pound business across the UK. As a business they are experiencing growth and a consistent large volume of incoming projects, with a full order book! and have recently promoted from within, as such they are looking to expand their design team to allow them to run additional projects simultaneously. They currently employ over 150 employees across the business, with around 10 engineers in the design team. The role: As the Principal Mechanical Engineer , you will lead high-level technical initiatives, working closely with the Head of Design, Research & Development to provide guidance, technical oversight, and mentorship to a growing team of engineers. You will play a critical role in shaping the future of the company s design capabilities and product innovations, driving projects from conception through to installation and beyond. Your responsibilities will include : Lead multidisciplinary teams in the development of advanced mechanical systems. Spearhead the design of cutting-edge electromechanical systems, ensuring alignment with industry standards and internal quality benchmarks. Use SolidWorks and 2D CAD to produce detailed 3D models, assembly drawings, and specifications. Conduct advanced engineering analysis, including FEA, structural, and fatigue analysis. Apply mathematical modelling, statics, dynamics, and vibration principles to inform design decisions. Support the Head of Design in technical strategy and deputise when required. Oversee component selection, including gear-motors, actuators, and integration of mechanical with electrical systems. Champion Design for Manufacture (DFM) and Design for Assembly (DFA) principles. Perform DFMEA, risk assessments, and ensure designs meet the Machinery Directive and relevant standards. Manage the development of CAD libraries and documentation standards. Lead R&D efforts including IP management, internal testing equipment design, and innovative product development. Drive cost optimisation and value engineering throughout the design lifecycle. What we re looking for in a candidate: BSc or MEng in Mechanical Engineering (essential), MSc in a relevant field (preferably Engineering Design or related). A minimum of 5 years' experience in mechanical design engineering, with a strong background in industrial automation or product development. Demonstrable leadership skills, with the ability to manage complex technical projects and mentor junior engineers. Strong proficiency in SolidWorks, 2D CAD, and analytical tools for engineering calculations and FEA. Practical experience with sheet metal, machining, plastic injection moulding, and manufacturing processes. A good grasp of programming or simulation tools such as MATLAB is advantageous. Strong interpersonal skills, capable of delivering consultative services to internal and external stakeholders. Chartered Engineer status (CEng) with IMechE or actively working towards it. The Benefits : Competitive salary: £50k £60k, dependent on experience Work alongside a collaborative, high-calibre design team Office-based role with flexible working hours (start between 6:30am 8:30am) 25 days holiday + bank holidays Company pension and development opportunities Involvement in high-profile, technically challenging projects Supportive leadership and a strong pipeline of innovation-focused work How to Apply : If you are a motivated and experienced Principal Mechanical Engineer looking to join a growing company, we want to hear from you! ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Mar 12, 2026
Full time
Principal Design Engineer Nottingham Salary : £50,000 - £60,000 (DOE) 25 Days Holiday + Bank Holidays The company : Our client is a leading provider of mechanical engineering services in the area, supplying, designing an installing Bespoke Materials Handling Equipment and Special Purpose Machinery. Established in the area, they have built a strong reputation for delivering quality service to their clients nationwide in the FMCG, and Logistics industries. Their team designs and assembles a variety of products, including conveyor systems, robots, structural steel work, Crane Systems, and more. They pride themselves in a providing a high standard of craftsmanship and innovation, Working with multi-billion-pound business across the UK. As a business they are experiencing growth and a consistent large volume of incoming projects, with a full order book! and have recently promoted from within, as such they are looking to expand their design team to allow them to run additional projects simultaneously. They currently employ over 150 employees across the business, with around 10 engineers in the design team. The role: As the Principal Mechanical Engineer , you will lead high-level technical initiatives, working closely with the Head of Design, Research & Development to provide guidance, technical oversight, and mentorship to a growing team of engineers. You will play a critical role in shaping the future of the company s design capabilities and product innovations, driving projects from conception through to installation and beyond. Your responsibilities will include : Lead multidisciplinary teams in the development of advanced mechanical systems. Spearhead the design of cutting-edge electromechanical systems, ensuring alignment with industry standards and internal quality benchmarks. Use SolidWorks and 2D CAD to produce detailed 3D models, assembly drawings, and specifications. Conduct advanced engineering analysis, including FEA, structural, and fatigue analysis. Apply mathematical modelling, statics, dynamics, and vibration principles to inform design decisions. Support the Head of Design in technical strategy and deputise when required. Oversee component selection, including gear-motors, actuators, and integration of mechanical with electrical systems. Champion Design for Manufacture (DFM) and Design for Assembly (DFA) principles. Perform DFMEA, risk assessments, and ensure designs meet the Machinery Directive and relevant standards. Manage the development of CAD libraries and documentation standards. Lead R&D efforts including IP management, internal testing equipment design, and innovative product development. Drive cost optimisation and value engineering throughout the design lifecycle. What we re looking for in a candidate: BSc or MEng in Mechanical Engineering (essential), MSc in a relevant field (preferably Engineering Design or related). A minimum of 5 years' experience in mechanical design engineering, with a strong background in industrial automation or product development. Demonstrable leadership skills, with the ability to manage complex technical projects and mentor junior engineers. Strong proficiency in SolidWorks, 2D CAD, and analytical tools for engineering calculations and FEA. Practical experience with sheet metal, machining, plastic injection moulding, and manufacturing processes. A good grasp of programming or simulation tools such as MATLAB is advantageous. Strong interpersonal skills, capable of delivering consultative services to internal and external stakeholders. Chartered Engineer status (CEng) with IMechE or actively working towards it. The Benefits : Competitive salary: £50k £60k, dependent on experience Work alongside a collaborative, high-calibre design team Office-based role with flexible working hours (start between 6:30am 8:30am) 25 days holiday + bank holidays Company pension and development opportunities Involvement in high-profile, technically challenging projects Supportive leadership and a strong pipeline of innovation-focused work How to Apply : If you are a motivated and experienced Principal Mechanical Engineer looking to join a growing company, we want to hear from you! ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics. This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization. Reporting to the Head of Audit - Professional Practice Group (HoA-PPG), you will be the central pillar supporting the IA leadership team. You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work. What You'll Be Doing Planning, Reporting & Stakeholder Communications Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards. Lead the preparation and consolidation of all reporting for the Audit Committee and senior executive management, including drafting presentation decks, dashboards, and narratives. Manage the function's system for tracking audit findings and recommendations. Prepare regular reports for management on the status of remediation efforts. Develop and maintain a dashboard of the IA function's KPIs (e.g., plan completion, budget vs. actual, team utilization, audit finding themes). Operations & Resource Management Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimise resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships. Quality Assurance & Improvement Programme Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (the Standards) and our own internal methodology: Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement "ongoing monitoring" processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function. Conduct the function's initial "periodic self-assessment" to create a baseline of conformance with the Standards. Socialise the QAIP with the IA team, focusing on its role as a collaborative tool for improvement. Technology & Data Enablement Act as the primary system administrator and "super user" for the Internal Audit management software (e.g., AuditBoard, TeamMate, Workiva). Provide training and support to the IA team on audit methodology, tools and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight. Manage the IA team's internal knowledge-sharing platform (e.g., SharePoint, Confluence), ensuring methodology documents, templates and training materials are organised and up-to-date. People & Culture Coordinate the end-to-end onboarding process for new hires within the IA team. Manage talent strategy by overseeing the department's training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.) and competency mapping. Drive initiatives related to team engagement, inclusion and positive culture. Project manage key departmental initiatives, strategic projects and team-wide meetings or events. Cross-functional Coordination & Projects Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA's contribution to combined assurance, coordinating with Risk, Compliance and Legal to ensure a unified approach to risk coverage and minimise "audit fatigue" for business owners. Special Projects: Lead ad-hoc high-priority projects or investigations as directed by the HoA-PPG and CAE. What We Look For In You Bachelor's degree in Business, Finance, Project Management, Law or a related field. Minimum of 8 years of experience in a programme management, operations, business management, change management, implementation or "chief of staff" role. Experience within an internal audit, risk management, compliance or professional services (e.g., Big 4) function is strongly preferred. Advanced proficiency in creating executive-level reports and presentations, with expert-level skills in Microsoft PowerPoint and Excel. Experience with data visualisation tools (e.g., Power BI, Tableau) is highly desirable. Proven experience managing departmental budgets, resource planning and project coordination. Experience as a system administrator for GRC or audit management software is a significant plus. Experience in having successfully undergone or managed an External Quality Assessment (EQA) is highly desirable. Professional certification (e.g., PMP, CIA, CISA) is highly preferred. Nice to Haves Project Management & Organization: Exceptional organisational skills. Meticulous attention to detail with the ability to manage multiple competing priorities and deadlines in a fast paced agile environment spanning multiple timezones. Analytical Skills and Critical Thinking: Excellent analytical skills with the ability to synthesize data from multiple sources (e.g., plan status, findings and budget) into clear, insightful, actionable reports. Communication and Interpersonal Skills: Exceptional written and verbal communication. Must be able to distill complex information into clear and concise messages for executive audiences. Stakeholder Management & Service Orientation: A proactive, service-oriented mindset focused on enabling the team's success. Ability to build strong, collaborative relationships with IA team members and key stakeholders across the business. Technical Acumen: Strong understanding of project management principles, financial management and resource planning. Ability to quickly learn and manage new technologies. Strategic Thinking: Ability to translate high-level strategy into actionable departmental workflows. Professionalism and Ethics: Unquestionable integrity, objectivity and commitment to the IIA's Code of Ethics. Ability to handle sensitive information with complete confidentiality. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees' growth and development. Various team building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process! OKX Statement OKX is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. All official OKX vacancies are published on this website. While roles may appear on selected third party platforms from time to time . click apply for full job details
Mar 12, 2026
Full time
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics. This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization. Reporting to the Head of Audit - Professional Practice Group (HoA-PPG), you will be the central pillar supporting the IA leadership team. You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work. What You'll Be Doing Planning, Reporting & Stakeholder Communications Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards. Lead the preparation and consolidation of all reporting for the Audit Committee and senior executive management, including drafting presentation decks, dashboards, and narratives. Manage the function's system for tracking audit findings and recommendations. Prepare regular reports for management on the status of remediation efforts. Develop and maintain a dashboard of the IA function's KPIs (e.g., plan completion, budget vs. actual, team utilization, audit finding themes). Operations & Resource Management Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimise resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships. Quality Assurance & Improvement Programme Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (the Standards) and our own internal methodology: Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement "ongoing monitoring" processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function. Conduct the function's initial "periodic self-assessment" to create a baseline of conformance with the Standards. Socialise the QAIP with the IA team, focusing on its role as a collaborative tool for improvement. Technology & Data Enablement Act as the primary system administrator and "super user" for the Internal Audit management software (e.g., AuditBoard, TeamMate, Workiva). Provide training and support to the IA team on audit methodology, tools and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight. Manage the IA team's internal knowledge-sharing platform (e.g., SharePoint, Confluence), ensuring methodology documents, templates and training materials are organised and up-to-date. People & Culture Coordinate the end-to-end onboarding process for new hires within the IA team. Manage talent strategy by overseeing the department's training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.) and competency mapping. Drive initiatives related to team engagement, inclusion and positive culture. Project manage key departmental initiatives, strategic projects and team-wide meetings or events. Cross-functional Coordination & Projects Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA's contribution to combined assurance, coordinating with Risk, Compliance and Legal to ensure a unified approach to risk coverage and minimise "audit fatigue" for business owners. Special Projects: Lead ad-hoc high-priority projects or investigations as directed by the HoA-PPG and CAE. What We Look For In You Bachelor's degree in Business, Finance, Project Management, Law or a related field. Minimum of 8 years of experience in a programme management, operations, business management, change management, implementation or "chief of staff" role. Experience within an internal audit, risk management, compliance or professional services (e.g., Big 4) function is strongly preferred. Advanced proficiency in creating executive-level reports and presentations, with expert-level skills in Microsoft PowerPoint and Excel. Experience with data visualisation tools (e.g., Power BI, Tableau) is highly desirable. Proven experience managing departmental budgets, resource planning and project coordination. Experience as a system administrator for GRC or audit management software is a significant plus. Experience in having successfully undergone or managed an External Quality Assessment (EQA) is highly desirable. Professional certification (e.g., PMP, CIA, CISA) is highly preferred. Nice to Haves Project Management & Organization: Exceptional organisational skills. Meticulous attention to detail with the ability to manage multiple competing priorities and deadlines in a fast paced agile environment spanning multiple timezones. Analytical Skills and Critical Thinking: Excellent analytical skills with the ability to synthesize data from multiple sources (e.g., plan status, findings and budget) into clear, insightful, actionable reports. Communication and Interpersonal Skills: Exceptional written and verbal communication. Must be able to distill complex information into clear and concise messages for executive audiences. Stakeholder Management & Service Orientation: A proactive, service-oriented mindset focused on enabling the team's success. Ability to build strong, collaborative relationships with IA team members and key stakeholders across the business. Technical Acumen: Strong understanding of project management principles, financial management and resource planning. Ability to quickly learn and manage new technologies. Strategic Thinking: Ability to translate high-level strategy into actionable departmental workflows. Professionalism and Ethics: Unquestionable integrity, objectivity and commitment to the IIA's Code of Ethics. Ability to handle sensitive information with complete confidentiality. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees' growth and development. Various team building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process! OKX Statement OKX is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. All official OKX vacancies are published on this website. While roles may appear on selected third party platforms from time to time . click apply for full job details
Supply Chain Manager - Crewe (Hybrid) - Up to £60,000 The Situation One of the leading providers of rail/rolling stock maintenance services is looking to expand their Supply Chain capabilities by hiring a Supply Chain Manager to oversee activities across the business on an operational level. The SCM will be responsible for managing the procurement (direct/indirect), contracts & inventory/stores function. Managing a team of 4, with 3 indirect reports across various UK sites, the SCM will provide act as a technical escalation to supply chain queries & the lead the team, supporting and overseeing the Bill of Materials across all light and heavy Maintenance contracts. The role will be well varied, with a balance of team leadership and development alongside process management/oversight & sign off. This is a key role for the business and will allow the Head of Supply Chain to have a more strategic focus moving forward. The Opportunity This is an exciting challenge for an established Procurement & Supply Chain professional; sitting between engineering, business operations and supply chain, this person will play a key role in the successful and timely delivery of projects, directly impacting if trains will return to service on time. The role will present unique challenges daily, on a busy & fast paced depot that has a very busy orderbook for years to come There is a great sense of community and teamwork onsite; this role will be a great fit for someone that enjoys working in a collaborative environment. This is a standout opportunity to lead supply chain operations and be able to make visible and tangible differences to the UK Rail industry. You will be managing a well experienced and capable team. Salary & Benefits : Up to £60,000 p/annum Company Bonus 25 days + 8 annual leave Health shield Location & Working Model: Initially onsite for first few months Hybrid : 3 days in office, 2 days remote once settled in. Element of flex on start-finish time (between 7am-9am start) Essential Criteria Strong background in procurement Appreciation, knowledge of or experience in Public sector procurement Engineering or heavy manufacturing sector experience Teams management/leadership experience Strong written and oral communicator About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers.
Mar 12, 2026
Full time
Supply Chain Manager - Crewe (Hybrid) - Up to £60,000 The Situation One of the leading providers of rail/rolling stock maintenance services is looking to expand their Supply Chain capabilities by hiring a Supply Chain Manager to oversee activities across the business on an operational level. The SCM will be responsible for managing the procurement (direct/indirect), contracts & inventory/stores function. Managing a team of 4, with 3 indirect reports across various UK sites, the SCM will provide act as a technical escalation to supply chain queries & the lead the team, supporting and overseeing the Bill of Materials across all light and heavy Maintenance contracts. The role will be well varied, with a balance of team leadership and development alongside process management/oversight & sign off. This is a key role for the business and will allow the Head of Supply Chain to have a more strategic focus moving forward. The Opportunity This is an exciting challenge for an established Procurement & Supply Chain professional; sitting between engineering, business operations and supply chain, this person will play a key role in the successful and timely delivery of projects, directly impacting if trains will return to service on time. The role will present unique challenges daily, on a busy & fast paced depot that has a very busy orderbook for years to come There is a great sense of community and teamwork onsite; this role will be a great fit for someone that enjoys working in a collaborative environment. This is a standout opportunity to lead supply chain operations and be able to make visible and tangible differences to the UK Rail industry. You will be managing a well experienced and capable team. Salary & Benefits : Up to £60,000 p/annum Company Bonus 25 days + 8 annual leave Health shield Location & Working Model: Initially onsite for first few months Hybrid : 3 days in office, 2 days remote once settled in. Element of flex on start-finish time (between 7am-9am start) Essential Criteria Strong background in procurement Appreciation, knowledge of or experience in Public sector procurement Engineering or heavy manufacturing sector experience Teams management/leadership experience Strong written and oral communicator About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers.
About Willshee's _ Willshees Waste & Recycling Ltd have aquired Stanton Recycling Ltd _ An exciting and excellent opportunity to join the largest independent waste and recycling company in the East Midlands! Willshee's are recruiting for a HGV 4 Wheeler Skip Loader Driver. Experience is preferred but not essential. The role is based at our branch in ILKESTON. The duties will include emptying customer skips throughout the local area so knowledge of the Staffordshire and Derbyshire areas would be an advantage. The right candidate must hold a HGV class 2 licence, driver's CPC qualification and digi card. We are a leading independent domestic, industrial and commercial waste management company based in Burton-on-Trent. Our family-run company has been providing waste and recycling solutions for over 30 years. Our waste management, recycling and skip hire expertise means we can propose, develop and deliver tailor made services for the reduction, reuse, recycling, recovery and disposal of waste. We offer a wide range of services from wheelie bin hire, skips, rear end loaders (RELs), roll on / off container and equipment rental for general waste and all types of recycling. We currently have two depots and our Head Office located off Wetmore Road and a new purpose-built recycling facility opened during summer 2020 in Swadlincote due to our on-going growth. The role is varied and is suitable for conscientious, self-motivated, organised individuals with good communication skills who is committed to providing excellent service. This role involves early starts Willshee's offer excellent job security in an ever-growing company Required Skills Proven working experience as an LGV Driver within the Waste Industry is preferred but is not crucial. Punctual, hard- working, 'can do' attitude. Excellent organisational and time management skills. Good written and verbal communication skills. A commitment to uphold and improve the company brand standards. A team player who is committed to enhancing the company culture. Good driving record with no traffic violations. The Role? Complete documented pre-use checks on the vehicle and report any issues identified Drive the company vehicle in a safe & professional manner. Have knowledge of the RTR & WTD Regulations Possess a Category C or C + E Licence, Digital Card and Driver CPC Card Interact with customers in a professional manner Complete the daily work schedule in line with the customer and company objectives Liaise with and communication with customers, members of the public, the traffic office, garage and site functions to overcome issues as they arise Brand Standards Maintain & improve the company brand standards through, personal presentation, office presentation and document presentation. Please note - company uniform is provided. Health & Safety Adhere to all Health & Safety policies and report any mal practice Support the company Near-Miss and Hazard Reporting procedure Work Remotely No Job Types: Full-time, Permanent Pay: £14.50-£15.00 per hour Experience: Driving a 4 Wheel Skip Loader Vehicle: 1 year (preferred) Driving a Goods Vehicle: 1 year (required) Licence/Certification: Driver CPC (required) Digital Tachograph Card (required) LGV "C" Licence (required) Work Location: In person Reference ID: 4 Wheel Skip Loader
Mar 12, 2026
Full time
About Willshee's _ Willshees Waste & Recycling Ltd have aquired Stanton Recycling Ltd _ An exciting and excellent opportunity to join the largest independent waste and recycling company in the East Midlands! Willshee's are recruiting for a HGV 4 Wheeler Skip Loader Driver. Experience is preferred but not essential. The role is based at our branch in ILKESTON. The duties will include emptying customer skips throughout the local area so knowledge of the Staffordshire and Derbyshire areas would be an advantage. The right candidate must hold a HGV class 2 licence, driver's CPC qualification and digi card. We are a leading independent domestic, industrial and commercial waste management company based in Burton-on-Trent. Our family-run company has been providing waste and recycling solutions for over 30 years. Our waste management, recycling and skip hire expertise means we can propose, develop and deliver tailor made services for the reduction, reuse, recycling, recovery and disposal of waste. We offer a wide range of services from wheelie bin hire, skips, rear end loaders (RELs), roll on / off container and equipment rental for general waste and all types of recycling. We currently have two depots and our Head Office located off Wetmore Road and a new purpose-built recycling facility opened during summer 2020 in Swadlincote due to our on-going growth. The role is varied and is suitable for conscientious, self-motivated, organised individuals with good communication skills who is committed to providing excellent service. This role involves early starts Willshee's offer excellent job security in an ever-growing company Required Skills Proven working experience as an LGV Driver within the Waste Industry is preferred but is not crucial. Punctual, hard- working, 'can do' attitude. Excellent organisational and time management skills. Good written and verbal communication skills. A commitment to uphold and improve the company brand standards. A team player who is committed to enhancing the company culture. Good driving record with no traffic violations. The Role? Complete documented pre-use checks on the vehicle and report any issues identified Drive the company vehicle in a safe & professional manner. Have knowledge of the RTR & WTD Regulations Possess a Category C or C + E Licence, Digital Card and Driver CPC Card Interact with customers in a professional manner Complete the daily work schedule in line with the customer and company objectives Liaise with and communication with customers, members of the public, the traffic office, garage and site functions to overcome issues as they arise Brand Standards Maintain & improve the company brand standards through, personal presentation, office presentation and document presentation. Please note - company uniform is provided. Health & Safety Adhere to all Health & Safety policies and report any mal practice Support the company Near-Miss and Hazard Reporting procedure Work Remotely No Job Types: Full-time, Permanent Pay: £14.50-£15.00 per hour Experience: Driving a 4 Wheel Skip Loader Vehicle: 1 year (preferred) Driving a Goods Vehicle: 1 year (required) Licence/Certification: Driver CPC (required) Digital Tachograph Card (required) LGV "C" Licence (required) Work Location: In person Reference ID: 4 Wheel Skip Loader
CRM Manager Who We Are We are a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Known for our use of characterful fabrications, we are delivering something different to the menswear market. Due to our exciting growth, we are looking to strengthen our marketing team at our tight-knit head office team. The Role We're seeking a commercially minded, data-driven CRM Manager to own and evolve our customer retention strategy. This role will be central to driving ecommerce revenue growth by boosting repeat purchase rates, deepening customer engagement, and building loyalty across every customer touchpoint. You'll design and deliver our multi-year CRM roadmap, ensuring we builds stronger, longer-lasting relationships with our customers. From lifecycle automations to loyalty programs, VIP clienteling to multi-channel campaigns, you'll play a pivotal role in shaping how we engage with our audience. Permanent Full Time Hybrid 35 hours per week Hours 09:30 - 17:30 Competitive Salary & Perks including Staff Discount, Health Cash Plan, Summer Hours & Cycle to Work 26 Days Annual Leave + Bank Holidays Key Responsibilities 1. CRM Strategy & Roadmap Define and own our CRM roadmap across a 1-3 year horizon. Align CRM strategy with ecommerce, retail, and wholesale priorities. Act as the voice of the customer across the business. 2. Data & Insight Capture, enrich, and segment customer data (behavioural, transactional, lifestyle, demographic). Provide actionable insights to inform trade, product, and marketing decisions. Define and report on KPIs: repeat purchase rate, RFM, LTV, and loyalty. 3. Campaigns & Omnichannel CRM Lead multi-channel CRM campaigns across Email, and future touchpoints. Partner with creative teams to deliver personalised and impactful communications. Drive BAU campaigns (segmentation, A/B testing, optimisation) as well as brand storytelling moments. 4. Loyalty & Customer Experience Design and manage our loyalty program, with focus on engagement, LTV, and premiumisation. Develop VIP and clienteling strategies to nurture top-tier customers. Partner with retail teams to extend CRM beyond ecommerce into store experiences. 5. Automation & Personalisation Build advanced lifecycle journeys to optimise customer engagement. Use segmentation and predictive analytics to drive hyper-personalised communications. 6. Cross-Functional Influence Collaborate with brand, product, retail, customer service, logistics, and ecommerce teams. Share insights across the business to ensure customer-centric decision-making. Work closely with external agencies and technology partners. The Ideal Candidate 5+ years' experience in CRM, customer retention, or marketing automation. Proven experience in ecommerce or fast-paced retail, ideally fashion or lifestyle. Track record of increasing repeat purchase rates, LTV, and customer engagement through CRM. Experience designing loyalty programs and running VIP/clienteling activations. Strong technical skills: hands-on with ESP platforms (preferably Klaviyo), A/B testing, segmentation. Analytical thinker with experience in Google Analytics, CRM reporting, and database health monitoring. Comfortable with technical basics (HTML, SQL) to manage and optimise CRM execution. Strong communicator with ability to influence cross-functional stakeholders. Creative mindset with an understanding of design principles for customer communications. Passionate about menswear BH35469
Mar 11, 2026
Full time
CRM Manager Who We Are We are a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Known for our use of characterful fabrications, we are delivering something different to the menswear market. Due to our exciting growth, we are looking to strengthen our marketing team at our tight-knit head office team. The Role We're seeking a commercially minded, data-driven CRM Manager to own and evolve our customer retention strategy. This role will be central to driving ecommerce revenue growth by boosting repeat purchase rates, deepening customer engagement, and building loyalty across every customer touchpoint. You'll design and deliver our multi-year CRM roadmap, ensuring we builds stronger, longer-lasting relationships with our customers. From lifecycle automations to loyalty programs, VIP clienteling to multi-channel campaigns, you'll play a pivotal role in shaping how we engage with our audience. Permanent Full Time Hybrid 35 hours per week Hours 09:30 - 17:30 Competitive Salary & Perks including Staff Discount, Health Cash Plan, Summer Hours & Cycle to Work 26 Days Annual Leave + Bank Holidays Key Responsibilities 1. CRM Strategy & Roadmap Define and own our CRM roadmap across a 1-3 year horizon. Align CRM strategy with ecommerce, retail, and wholesale priorities. Act as the voice of the customer across the business. 2. Data & Insight Capture, enrich, and segment customer data (behavioural, transactional, lifestyle, demographic). Provide actionable insights to inform trade, product, and marketing decisions. Define and report on KPIs: repeat purchase rate, RFM, LTV, and loyalty. 3. Campaigns & Omnichannel CRM Lead multi-channel CRM campaigns across Email, and future touchpoints. Partner with creative teams to deliver personalised and impactful communications. Drive BAU campaigns (segmentation, A/B testing, optimisation) as well as brand storytelling moments. 4. Loyalty & Customer Experience Design and manage our loyalty program, with focus on engagement, LTV, and premiumisation. Develop VIP and clienteling strategies to nurture top-tier customers. Partner with retail teams to extend CRM beyond ecommerce into store experiences. 5. Automation & Personalisation Build advanced lifecycle journeys to optimise customer engagement. Use segmentation and predictive analytics to drive hyper-personalised communications. 6. Cross-Functional Influence Collaborate with brand, product, retail, customer service, logistics, and ecommerce teams. Share insights across the business to ensure customer-centric decision-making. Work closely with external agencies and technology partners. The Ideal Candidate 5+ years' experience in CRM, customer retention, or marketing automation. Proven experience in ecommerce or fast-paced retail, ideally fashion or lifestyle. Track record of increasing repeat purchase rates, LTV, and customer engagement through CRM. Experience designing loyalty programs and running VIP/clienteling activations. Strong technical skills: hands-on with ESP platforms (preferably Klaviyo), A/B testing, segmentation. Analytical thinker with experience in Google Analytics, CRM reporting, and database health monitoring. Comfortable with technical basics (HTML, SQL) to manage and optimise CRM execution. Strong communicator with ability to influence cross-functional stakeholders. Creative mindset with an understanding of design principles for customer communications. Passionate about menswear BH35469
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Mar 11, 2026
Full time
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Head of Business Development (Recommerce) Department: Revenue & Production Employment Type: Vollzeit Location: Overland Park, Leeds Description About the team: Our Trade team is responsible for turning inventory into revenue at pace - connecting supply with global demand and ensuring we extract maximum commercial value from every item. We operate in a fast-moving re-commerce environment where pricing, demand and buyer relationships directly impact margin. As we scale internationally, our ambition is simple: grow smarter, move faster, and win more global trade opportunities. This role sits right at the sharp end of that ambition. About the role: This is a senior, hands on commercial leadership role. As Head of Global Business Development (Recommerce), you'll own and accelerate our global trade goods growth strategy. That means expanding our international buyer network, optimising pricing and demand dynamics, shaping a best in class merchandise strategy, and removing friction across the end to end buying journey. This isn't a "maintain the status quo" role. It's about scaling intelligently and aggressively, using data, relationships and commercial instinct to unlock new revenue streams and strengthen margin performance. You'll combine strategic thinking with executional sharpness. Big picture growth plans are important - but so is delivering measurable results. Getting Started Deep drop into current buyer performance, pricing structures, logistics flows and margin data. Map global demand hotspots and identify quick win expansion opportunities. Audit cross border processes (tax, duty, compliance, fulfilment) to identify friction points. Build a 12 month commercial growth roadmap with clear, measurable milestones. Establishing Your Impact Secure and onboard new high value international buyers. Improve pricing sophistication through stronger data modelling and demand analysis. Refine merchandise mix to better align with global sell through trends. Launch validated pilots into at least one adjacent product opportunity. Driving Excellence Build scalable buyer acquisition frameworks across multiple territories. Create a clear, data backed merchandise strategy owned and understood across the business. Embed margin first thinking into trade decision making. Streamline cross border operations to create a smoother, faster buyer experience. Deliver consistent, measurable commercial growth. Key Goals & Objectives: Expand and diversify our global buyer base across priority international markets. Deliver sustained margin improvement through pricing optimisation and demand forecasting. Develop and execute a high performance merchandise strategy aligned to global demand signals. Successfully validate and launch new product categories with strong commercial cases. Improve cross border buying efficiency (logistics, tax, duty, compliance) to reduce friction and cost. Build scalable frameworks that enable future international growth. Key Responsibilities Key Responsibilities: Identify, secure and manage strategic international buyer partnerships. Analyse pricing trends, demand signals and competitor positioning to drive commercial optimisation. Develop and evolve category strategy to maximise sell through and margin. Build business cases for expansion into adjacent trade goods categories. Lead cross functional collaboration with logistics, operations and finance to improve cross border trade. Monitor global tax, VAT and customs considerations to ensure commercially sound decision making. Establish clear KPIs and performance dashboards to track buyer performance and growth impact. Negotiate confidently and commercially to maximise return on every transaction. Essential Skills & Experience: Proven track record in e commerce business development with measurable commercial growth. Experience operating across international markets with exposure to global buyer networks. Strong understanding of cross border logistics, customs, VAT and tax implications. Experience within recommerce, secondary markets, or trade goods environments. Evidence of scaling buyer networks internationally. Highly analytical, comfortable using data to shape strategy and decisions. Commercially sharp negotiator with strong stakeholder management skills. Strategic thinker who thrives in hands on, high growth environments. Accountable, delivery focused, and energised by building at pace.
Mar 11, 2026
Full time
Head of Business Development (Recommerce) Department: Revenue & Production Employment Type: Vollzeit Location: Overland Park, Leeds Description About the team: Our Trade team is responsible for turning inventory into revenue at pace - connecting supply with global demand and ensuring we extract maximum commercial value from every item. We operate in a fast-moving re-commerce environment where pricing, demand and buyer relationships directly impact margin. As we scale internationally, our ambition is simple: grow smarter, move faster, and win more global trade opportunities. This role sits right at the sharp end of that ambition. About the role: This is a senior, hands on commercial leadership role. As Head of Global Business Development (Recommerce), you'll own and accelerate our global trade goods growth strategy. That means expanding our international buyer network, optimising pricing and demand dynamics, shaping a best in class merchandise strategy, and removing friction across the end to end buying journey. This isn't a "maintain the status quo" role. It's about scaling intelligently and aggressively, using data, relationships and commercial instinct to unlock new revenue streams and strengthen margin performance. You'll combine strategic thinking with executional sharpness. Big picture growth plans are important - but so is delivering measurable results. Getting Started Deep drop into current buyer performance, pricing structures, logistics flows and margin data. Map global demand hotspots and identify quick win expansion opportunities. Audit cross border processes (tax, duty, compliance, fulfilment) to identify friction points. Build a 12 month commercial growth roadmap with clear, measurable milestones. Establishing Your Impact Secure and onboard new high value international buyers. Improve pricing sophistication through stronger data modelling and demand analysis. Refine merchandise mix to better align with global sell through trends. Launch validated pilots into at least one adjacent product opportunity. Driving Excellence Build scalable buyer acquisition frameworks across multiple territories. Create a clear, data backed merchandise strategy owned and understood across the business. Embed margin first thinking into trade decision making. Streamline cross border operations to create a smoother, faster buyer experience. Deliver consistent, measurable commercial growth. Key Goals & Objectives: Expand and diversify our global buyer base across priority international markets. Deliver sustained margin improvement through pricing optimisation and demand forecasting. Develop and execute a high performance merchandise strategy aligned to global demand signals. Successfully validate and launch new product categories with strong commercial cases. Improve cross border buying efficiency (logistics, tax, duty, compliance) to reduce friction and cost. Build scalable frameworks that enable future international growth. Key Responsibilities Key Responsibilities: Identify, secure and manage strategic international buyer partnerships. Analyse pricing trends, demand signals and competitor positioning to drive commercial optimisation. Develop and evolve category strategy to maximise sell through and margin. Build business cases for expansion into adjacent trade goods categories. Lead cross functional collaboration with logistics, operations and finance to improve cross border trade. Monitor global tax, VAT and customs considerations to ensure commercially sound decision making. Establish clear KPIs and performance dashboards to track buyer performance and growth impact. Negotiate confidently and commercially to maximise return on every transaction. Essential Skills & Experience: Proven track record in e commerce business development with measurable commercial growth. Experience operating across international markets with exposure to global buyer networks. Strong understanding of cross border logistics, customs, VAT and tax implications. Experience within recommerce, secondary markets, or trade goods environments. Evidence of scaling buyer networks internationally. Highly analytical, comfortable using data to shape strategy and decisions. Commercially sharp negotiator with strong stakeholder management skills. Strategic thinker who thrives in hands on, high growth environments. Accountable, delivery focused, and energised by building at pace.
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Mar 11, 2026
Full time
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
Mar 11, 2026
Full time
Residential Centre Administrator Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director Dates: June 22 to August 1 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment, and Prevent Policy. Position Overview Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week 1 day off per week Residential employment includes all meals and accommodation (Possibility of extension in some centres) The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Working as a core member of the centre management team, the role supports student administration staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast-paced, international environment. The Centre Administrator plays a vital role in delivering a high-quality student experience and supporting the safe and successful operation of the programme. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. Schedule As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with ML. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end of program staff evaluations and program report. Safeguarding & Welfare Promote the welfare of students and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating site specific emergency evacuation and preparedness plans. Maintain 24 hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. . click apply for full job details
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
Mar 11, 2026
Full time
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the role Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day to day delivery of our projects and services. Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects. This is a hands on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children s charity. You ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex. Duties of the role Delivering incredible projects that save and improve lives. Rockinghorse delivers and funds around 70 projects per year supporting sick and disabled children in hospital. Project Delivery & Day to Day Coordination Support the administration, coordination, and delivery of Rockinghorse projects across Sussex. Maintain project schedules, trackers, documentation, and communication logs. Organise meetings, site visits, check ins, project reviews, and installations. Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries. Ensure accurate filing and record keeping across all project documentation. Prepare project reports for internal use. Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity. Maintain records on the projects database ensuring all records are accurate and up to date. Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries. Working with NHS Staff & Project Champions Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals. Be a point of contact for day to day project enquiries. Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow up. Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery. Monitoring, Evaluation & Impact Collect data, feedback, photos, and evaluation information for all projects. Support the Senior Projects Manager with implementing the charity s impact and evaluation frameworks. Help prepare impact summaries for fundraising, communications, and reporting purposes. Maintain accurate monitoring records for project KPIs and outputs. Internal Communication & Cross Team Support Provide regular updates to colleagues across Fundraising, Communications and Operations. Assist in preparing content and information for marketing and donor stewardship. Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support. Operational & Administrative Support Assist with central office admin tasks related to project delivery. Support the organisation of project related events. Help maintain project files, compliance records, and data protection requirements. Assist with volunteer coordination for project related activities where required. Person specification Essential experience, skills, and knowledge for the role: Experience supporting the coordination or administration of projects, programmes, or multi stakeholder activities. Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders. Ability to work proactively, use initiative and solve problems as they arise. Good attention to detail and strong record keeping skills. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems. Ability to handle confidential and sensitive information appropriately. A commitment to the mission and values of Rockinghorse Children s Charity. Knowledge of safeguarding and safe working practices. Desirable experience, skills, and knowledge: Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people. Understanding of project evaluation, monitoring, or impact measurement. Experience supporting finance, HR, operations, or volunteer functions. Familiarity with compliance and data protection (GDPR) requirements. Experience with project management or CRM systems (Rockinghorse uses e-tapestry). Benefits of working for Rockinghorse Children s Charity: 25 days annual leave (prorated for part-time) plus bank holidays. An additional day of annual leave on your birthday. Christmas closure days (prorated for part-time) up to three additional days of annual leave. Cycle to work scheme. Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development for staff. Quarterly reward and recognition days for all staff. Opportunity for flexible, hybrid and part-time working. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. Application Process To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification. Your covering letter must address your experience, skills, and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally. All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated Timeframes: Application Deadline: midnight 5th April 2026 Shortlisting: w/c 6th April 2026 Interviews will be the: 15th or 16th April 2026 Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills). The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment. The role will be available from 1 April 2026 (depending on post holder s availability).
Mar 11, 2026
Full time
About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the role Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day to day delivery of our projects and services. Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects. This is a hands on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children s charity. You ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex. Duties of the role Delivering incredible projects that save and improve lives. Rockinghorse delivers and funds around 70 projects per year supporting sick and disabled children in hospital. Project Delivery & Day to Day Coordination Support the administration, coordination, and delivery of Rockinghorse projects across Sussex. Maintain project schedules, trackers, documentation, and communication logs. Organise meetings, site visits, check ins, project reviews, and installations. Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries. Ensure accurate filing and record keeping across all project documentation. Prepare project reports for internal use. Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity. Maintain records on the projects database ensuring all records are accurate and up to date. Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries. Working with NHS Staff & Project Champions Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals. Be a point of contact for day to day project enquiries. Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow up. Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery. Monitoring, Evaluation & Impact Collect data, feedback, photos, and evaluation information for all projects. Support the Senior Projects Manager with implementing the charity s impact and evaluation frameworks. Help prepare impact summaries for fundraising, communications, and reporting purposes. Maintain accurate monitoring records for project KPIs and outputs. Internal Communication & Cross Team Support Provide regular updates to colleagues across Fundraising, Communications and Operations. Assist in preparing content and information for marketing and donor stewardship. Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support. Operational & Administrative Support Assist with central office admin tasks related to project delivery. Support the organisation of project related events. Help maintain project files, compliance records, and data protection requirements. Assist with volunteer coordination for project related activities where required. Person specification Essential experience, skills, and knowledge for the role: Experience supporting the coordination or administration of projects, programmes, or multi stakeholder activities. Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders. Ability to work proactively, use initiative and solve problems as they arise. Good attention to detail and strong record keeping skills. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems. Ability to handle confidential and sensitive information appropriately. A commitment to the mission and values of Rockinghorse Children s Charity. Knowledge of safeguarding and safe working practices. Desirable experience, skills, and knowledge: Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people. Understanding of project evaluation, monitoring, or impact measurement. Experience supporting finance, HR, operations, or volunteer functions. Familiarity with compliance and data protection (GDPR) requirements. Experience with project management or CRM systems (Rockinghorse uses e-tapestry). Benefits of working for Rockinghorse Children s Charity: 25 days annual leave (prorated for part-time) plus bank holidays. An additional day of annual leave on your birthday. Christmas closure days (prorated for part-time) up to three additional days of annual leave. Cycle to work scheme. Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development for staff. Quarterly reward and recognition days for all staff. Opportunity for flexible, hybrid and part-time working. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. Application Process To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification. Your covering letter must address your experience, skills, and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally. All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated Timeframes: Application Deadline: midnight 5th April 2026 Shortlisting: w/c 6th April 2026 Interviews will be the: 15th or 16th April 2026 Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills). The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment. The role will be available from 1 April 2026 (depending on post holder s availability).
Distribution Coordinator - Print Location: West Yorkshire Up to £27,500 benefits Reporting to: Head of Operations / Collate, Pack & Distribution Manager We are looking for a highly organised Distribution Coordinator to support the smooth running of our clients post press and despatch operations. This role plays a key part in ensuring finished work, stock movements, and deliveries are coordinated efficiently so that production schedules and customer delivery deadlines are consistently met. You will work closely with internal teams, couriers, and logistics providers to manage daily despatch activities, track deliveries, and maintain accurate documentation. The Role Coordinate daily despatch schedules to ensure all deliveries leave on time. Arrange and manage courier, same-day, and specialist deliveries in line with production priorities. Prepare delivery notes, courier labels, and despatch documentation . Book and verify bulk despatches and ensure manifests and delivery records are accurate . Raise purchase orders for courier and haulage services and verify invoices. Track deliveries and obtain Proof of Delivery (POD) , resolving any issues with suppliers where required. Coordinate part-load transport and maintain communication with logistics providers . Liaise with internal departments to ensure smooth communication and workflow. Manage stock movements and deliveries to and from external suppliers and storage locations. Maintain accurate records and documentation for all despatch activities. Support cost control initiatives by monitoring logistics costs and obtaining service quotes where required. Who We re Looking For Strong organisational and administrative skills. Experience in logistics, distribution, despatch, or supply chain coordination. Ability to manage multiple priorities in a fast-paced production environment. Strong communication skills with the ability to liaise with internal teams and external suppliers. Good attention to detail and problem-solving ability. Experience using despatch, logistics, or ERP systems is advantageous. Why Apply? A supportive and collaborative working environment. Real training and development opportunities. Competitive salary and benefits package. Ref: (phone number removed)
Mar 11, 2026
Full time
Distribution Coordinator - Print Location: West Yorkshire Up to £27,500 benefits Reporting to: Head of Operations / Collate, Pack & Distribution Manager We are looking for a highly organised Distribution Coordinator to support the smooth running of our clients post press and despatch operations. This role plays a key part in ensuring finished work, stock movements, and deliveries are coordinated efficiently so that production schedules and customer delivery deadlines are consistently met. You will work closely with internal teams, couriers, and logistics providers to manage daily despatch activities, track deliveries, and maintain accurate documentation. The Role Coordinate daily despatch schedules to ensure all deliveries leave on time. Arrange and manage courier, same-day, and specialist deliveries in line with production priorities. Prepare delivery notes, courier labels, and despatch documentation . Book and verify bulk despatches and ensure manifests and delivery records are accurate . Raise purchase orders for courier and haulage services and verify invoices. Track deliveries and obtain Proof of Delivery (POD) , resolving any issues with suppliers where required. Coordinate part-load transport and maintain communication with logistics providers . Liaise with internal departments to ensure smooth communication and workflow. Manage stock movements and deliveries to and from external suppliers and storage locations. Maintain accurate records and documentation for all despatch activities. Support cost control initiatives by monitoring logistics costs and obtaining service quotes where required. Who We re Looking For Strong organisational and administrative skills. Experience in logistics, distribution, despatch, or supply chain coordination. Ability to manage multiple priorities in a fast-paced production environment. Strong communication skills with the ability to liaise with internal teams and external suppliers. Good attention to detail and problem-solving ability. Experience using despatch, logistics, or ERP systems is advantageous. Why Apply? A supportive and collaborative working environment. Real training and development opportunities. Competitive salary and benefits package. Ref: (phone number removed)
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
Mar 11, 2026
Seasonal
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Data Science Manager Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision making across product, commercial and operational teams through experimentation, causal inference and machine learning. We're hiring multiple Data Science Managers across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, level and team. What You'll Be Doing You'll own the analytical direction and measurable impact of a product or business area, while leading and developing a high performing team of data scientists or machine learning engineers. Depending on the area you join, you could be: Building experimentation and causal inference frameworks to improve customer retention, loyalty and subscription growth Leading pricing, promotions or value strategy, balancing growth, profitability and long term customer trust Developing machine learning or optimisation models for delivery logistics, rider pricing or marketplace efficiency Improving discovery, search or personalisation through rapid iteration on high impact algorithms Driving customer acquisition and engagement across restaurants, retail or new verticals using data led targeting and incentives Across all roles, you'll remain hands on while managing a team. You'll decide which problems are worth solving and ensure data science work translates into better product and commercial decisions, not just analysis. You'll partner with Product, Engineering, Ops, Marketing and Finance as a thought partner, and set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade offs and strong stakeholder opinions. What You'll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Experience line managing data scientists or machine learning engineers and supporting their career development A strong background as a senior individual contributor, with hands on experience in experimentation, causal inference or applied machine learning Proven ability to identify high impact opportunities and turn insights into clear strategy and execution Confidence working with senior stakeholders and explaining complex technical concepts to non technical audiences Comfort operating in fast moving, ambiguous environments where prioritisation and judgement matter as much as technical skill Why Join Us? At Deliveroo, you'll work on real world problems at global scale, across a three sided marketplace that is constantly evolving. We're food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect: High autonomy to shape strategy and deliver meaningful impact Support to learn and grow through L&D programmes, mentoring and peer learning A strong focus on wellbeing, with benefits that vary by country A place to belong, with a diverse global workforce and active employee communities Diversity, Equity and Inclusion At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. If you require adjustments at any stage of the application or interview process, please let us know. We're committed to ensuring everyone has an equitable opportunity to succeed. Ready to own impact and shape how decisions are made at Deliveroo? Apply today. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Data Science Manager Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision making across product, commercial and operational teams through experimentation, causal inference and machine learning. We're hiring multiple Data Science Managers across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, level and team. What You'll Be Doing You'll own the analytical direction and measurable impact of a product or business area, while leading and developing a high performing team of data scientists or machine learning engineers. Depending on the area you join, you could be: Building experimentation and causal inference frameworks to improve customer retention, loyalty and subscription growth Leading pricing, promotions or value strategy, balancing growth, profitability and long term customer trust Developing machine learning or optimisation models for delivery logistics, rider pricing or marketplace efficiency Improving discovery, search or personalisation through rapid iteration on high impact algorithms Driving customer acquisition and engagement across restaurants, retail or new verticals using data led targeting and incentives Across all roles, you'll remain hands on while managing a team. You'll decide which problems are worth solving and ensure data science work translates into better product and commercial decisions, not just analysis. You'll partner with Product, Engineering, Ops, Marketing and Finance as a thought partner, and set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade offs and strong stakeholder opinions. What You'll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Experience line managing data scientists or machine learning engineers and supporting their career development A strong background as a senior individual contributor, with hands on experience in experimentation, causal inference or applied machine learning Proven ability to identify high impact opportunities and turn insights into clear strategy and execution Confidence working with senior stakeholders and explaining complex technical concepts to non technical audiences Comfort operating in fast moving, ambiguous environments where prioritisation and judgement matter as much as technical skill Why Join Us? At Deliveroo, you'll work on real world problems at global scale, across a three sided marketplace that is constantly evolving. We're food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect: High autonomy to shape strategy and deliver meaningful impact Support to learn and grow through L&D programmes, mentoring and peer learning A strong focus on wellbeing, with benefits that vary by country A place to belong, with a diverse global workforce and active employee communities Diversity, Equity and Inclusion At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. If you require adjustments at any stage of the application or interview process, please let us know. We're committed to ensuring everyone has an equitable opportunity to succeed. Ready to own impact and shape how decisions are made at Deliveroo? Apply today. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
We have an exciting opportunity to join a growing company based in Ringwood, who are a leading provider of intelligent tracking, telematics and communication solutions, helping industry leaders in aviation, construction and transport optimising performance through cutting edge asset tracking, smart devices, DMR, PTToC and private 5G networks. Are you a skilled Installation Engineer with proven experience in vehicle electronics, GPS, BLE and video telematics systems and looking to take your skills to the next level? This role comes with a competitive salary, benefits and a company vehicle. Role and responsibilities of Installation Engineer: Install and commission tracking, telematics, and video systems in specialist and fleet vehicles Work across aviation, construction, transport, and logistics sectors Conduct technical site surveys and system assessments Support airside and field-based projects at major UK sites and airports Travel across the UK from our Hampshire headquarters The ideal Installations Engineer: Accredited vehicle installer (FCS1362, MESF, IMI, or equivalent) Hands-on experience with tracking, CCTV, telematics, and comms systems Strong understanding of RF/wireless technologies and networking fundamentals Experience preparing RAMS, site surveys, and wiring diagrams Eligibility for high-security and airside environments Professional, customer-facing communication skills Full UK driving licence with flexibility to travel nationally Candidate Profile: Team Player Professionalism Results orientated with a clear determination to succeed. Confident, self-starter & resilient Well organised, reliable and thorough. Installation Engineer ( Vehicle & Networks) Ringwood BH24 (Head Office) Hours - Monday-Friday Salary upto £32k DOE
Mar 11, 2026
Full time
We have an exciting opportunity to join a growing company based in Ringwood, who are a leading provider of intelligent tracking, telematics and communication solutions, helping industry leaders in aviation, construction and transport optimising performance through cutting edge asset tracking, smart devices, DMR, PTToC and private 5G networks. Are you a skilled Installation Engineer with proven experience in vehicle electronics, GPS, BLE and video telematics systems and looking to take your skills to the next level? This role comes with a competitive salary, benefits and a company vehicle. Role and responsibilities of Installation Engineer: Install and commission tracking, telematics, and video systems in specialist and fleet vehicles Work across aviation, construction, transport, and logistics sectors Conduct technical site surveys and system assessments Support airside and field-based projects at major UK sites and airports Travel across the UK from our Hampshire headquarters The ideal Installations Engineer: Accredited vehicle installer (FCS1362, MESF, IMI, or equivalent) Hands-on experience with tracking, CCTV, telematics, and comms systems Strong understanding of RF/wireless technologies and networking fundamentals Experience preparing RAMS, site surveys, and wiring diagrams Eligibility for high-security and airside environments Professional, customer-facing communication skills Full UK driving licence with flexibility to travel nationally Candidate Profile: Team Player Professionalism Results orientated with a clear determination to succeed. Confident, self-starter & resilient Well organised, reliable and thorough. Installation Engineer ( Vehicle & Networks) Ringwood BH24 (Head Office) Hours - Monday-Friday Salary upto £32k DOE
Head of Commercial Enablement & GTM, New Verticals Job ID: R20970 Commercial London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Team Commercial Enablement and GTM is part of the New Verticals' Strategy & Operations team (Grocery, Retail & HOP) that reports into the VP of New Verticals & Consumer. The culture within the New Verticals team is informal, fast paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast. The Role This is a high-impact role at the heart of the New Verticals business. You'll own a broad remit spanning commercial enablement, go to market execution, and third party tech partnerships strategy - balancing day to day delivery with longer term strategic shaping. You'll lead a high performing team of specialists within each area, while operating in a fast paced, evolving environment, working across functions to turn strategy into action and ensure the business is set up to scale successfully. Key responsibilities include: Commercial Enablement: Enable our local New Verticals commercial teams to perform at their very best. You'll design and deliver high impact enablement initiatives - from Joint Business Plans with our most strategic partners to a best in class learning and development agenda that unlocks individual and team performance. Go To Market for New Launches: Lead the end to end programme delivery of our most exciting and high profile launches across New Verticals. You'll own the planning, governance and execution of the programmes across new product features, strategic initiatives, and major partner integrations (e.g. Partner Loyalty Integrations, Dark Store Site Launches, new feature allowing customers to combine Grocery and Restaurant orders) - working cross functionally to define scope, manage dependencies and risks, and ensure high quality delivery at scale. You'll provide clear visibility to senior stakeholders and proactively unblock teams to bring innovation to market seamlessly. Policy & Process Excellence: Set the strategic direction for how New Verticals operates. You'll design, evolve, and embed world class policies and processes that enable scalable, efficient, and high quality operations as the business grows (e.g. Partner Onboarding Playbooks, Partner Segmentation Framework, Restricted Items Policy). Third-Party Tech Strategic Partnerships: Own the strategy and execution of our third party tech partnerships across New Verticals. You'll define the long term vision, operating model, and strategic roadmap for how we work with third party technology partners - including middleware, data integrations, catalogue tools, and picking software/hardware. You'll lead key commercial relationships, negotiate and manage contracts, and work cross functionally to ensure partners are seamlessly integrated into our product and operational stack. Qualities We're Looking For DECISIVE AND INFLUENTIAL: You're comfortable operating at pace and with ambiguity. You make clear decisions, communicate with confidence, and can mobilise teams and senior stakeholders to move from strategy to action. COMMERCIAL AND COLLABORATIVE: You bring a strong commercial lens and enjoy working cross functionally. You build trusted relationships across Commercial, Product, Strategy, and Operations, connecting priorities and ensuring initiatives deliver real business impact. STRUCTURED: You bring structure to complex initiatives and programmes. You can run multiple workstreams in parallel, set clear direction, and execute with rigour - without losing sight of outcomes. Profile We are looking for someone who: Has 6-10 years of experience in a commercially and/or operationally focused role, ideally within a fast paced, consumer led environment. Experience in logistics, e commerce, marketplaces, or other customer obsessed businesses is a strong advantage. Has a proven track record of owning and delivering complex initiatives end to end, from shaping strategy through to operational execution. Has experience working in high growth or changing environments, where priorities evolve and speed matters. Brings a hands on, ownership driven mindset, and is excited to build, scale, and continuously improve how things work. Is comfortable working independently and with senior stakeholders, managing multiple priorities while maintaining high standards of quality and pace. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of Commercial Enablement & GTM, New Verticals Job ID: R20970 Commercial London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Team Commercial Enablement and GTM is part of the New Verticals' Strategy & Operations team (Grocery, Retail & HOP) that reports into the VP of New Verticals & Consumer. The culture within the New Verticals team is informal, fast paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast. The Role This is a high-impact role at the heart of the New Verticals business. You'll own a broad remit spanning commercial enablement, go to market execution, and third party tech partnerships strategy - balancing day to day delivery with longer term strategic shaping. You'll lead a high performing team of specialists within each area, while operating in a fast paced, evolving environment, working across functions to turn strategy into action and ensure the business is set up to scale successfully. Key responsibilities include: Commercial Enablement: Enable our local New Verticals commercial teams to perform at their very best. You'll design and deliver high impact enablement initiatives - from Joint Business Plans with our most strategic partners to a best in class learning and development agenda that unlocks individual and team performance. Go To Market for New Launches: Lead the end to end programme delivery of our most exciting and high profile launches across New Verticals. You'll own the planning, governance and execution of the programmes across new product features, strategic initiatives, and major partner integrations (e.g. Partner Loyalty Integrations, Dark Store Site Launches, new feature allowing customers to combine Grocery and Restaurant orders) - working cross functionally to define scope, manage dependencies and risks, and ensure high quality delivery at scale. You'll provide clear visibility to senior stakeholders and proactively unblock teams to bring innovation to market seamlessly. Policy & Process Excellence: Set the strategic direction for how New Verticals operates. You'll design, evolve, and embed world class policies and processes that enable scalable, efficient, and high quality operations as the business grows (e.g. Partner Onboarding Playbooks, Partner Segmentation Framework, Restricted Items Policy). Third-Party Tech Strategic Partnerships: Own the strategy and execution of our third party tech partnerships across New Verticals. You'll define the long term vision, operating model, and strategic roadmap for how we work with third party technology partners - including middleware, data integrations, catalogue tools, and picking software/hardware. You'll lead key commercial relationships, negotiate and manage contracts, and work cross functionally to ensure partners are seamlessly integrated into our product and operational stack. Qualities We're Looking For DECISIVE AND INFLUENTIAL: You're comfortable operating at pace and with ambiguity. You make clear decisions, communicate with confidence, and can mobilise teams and senior stakeholders to move from strategy to action. COMMERCIAL AND COLLABORATIVE: You bring a strong commercial lens and enjoy working cross functionally. You build trusted relationships across Commercial, Product, Strategy, and Operations, connecting priorities and ensuring initiatives deliver real business impact. STRUCTURED: You bring structure to complex initiatives and programmes. You can run multiple workstreams in parallel, set clear direction, and execute with rigour - without losing sight of outcomes. Profile We are looking for someone who: Has 6-10 years of experience in a commercially and/or operationally focused role, ideally within a fast paced, consumer led environment. Experience in logistics, e commerce, marketplaces, or other customer obsessed businesses is a strong advantage. Has a proven track record of owning and delivering complex initiatives end to end, from shaping strategy through to operational execution. Has experience working in high growth or changing environments, where priorities evolve and speed matters. Brings a hands on, ownership driven mindset, and is excited to build, scale, and continuously improve how things work. Is comfortable working independently and with senior stakeholders, managing multiple priorities while maintaining high standards of quality and pace. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
HEAD OF TRAINING AND IMPACT Salary: £50,000 £55,000 (subject to experience) Contract: Permanent Working pattern: Full time, 9am 5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community. Location: Our Head Office is in Herne Hill, SE24 London Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am. ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people. More information can be found on our website and social media channels ABOUT THE ROLE Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries. This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners. Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work. As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of year olds in a café based at Guildford County Court. The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027. If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you. A LITTLE ABOUT YOU You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment. You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes. KEY RESPONSIBILITIES Leadership and line management Work with the CEO, ELT and Board to achieve The Clink s mission, vision and strategic objectives. Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings. Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs. Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity. Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work. Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions. Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes. Ensure the learning and development needs of all delivery staff are met. Project delivery Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects. Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes. Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches. Make operational delivery decisions to ensure quality projects and provision oversight of logistics, staffing, and resource management. Provide cover and support for staff delivering projects across our portfolio as/when needed. Ensure the CPD needs of staff delivering projects are met including tracking completion of IHASCO courses for mandatory training. Qualifications, assessing and verification Act as the lead link to City & Guilds for the delivery of the charity s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs. Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification. Oversee all verification of these courses. Act as one of a team of IQA s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites. Host standardisation meetings with colleagues to build a collaborative training culture. Regularly monitor qualification outcomes against targets. Monitoring, evaluation and insight Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders. Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ. Regularly review impact methodology and implementation to ensure The Clink s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes. Develop efficiencies in collecting and analysing data. Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement. Safeguarding Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation. Act as a DDSL Deputy Designated Safeguarding Lead. Approve updates to related policies and procedures annually. Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity. New business, income generation and programme development Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners. Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries. Build and develop The Clink s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries. . click apply for full job details
Mar 11, 2026
Full time
HEAD OF TRAINING AND IMPACT Salary: £50,000 £55,000 (subject to experience) Contract: Permanent Working pattern: Full time, 9am 5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community. Location: Our Head Office is in Herne Hill, SE24 London Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am. ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people. More information can be found on our website and social media channels ABOUT THE ROLE Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries. This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners. Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work. As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of year olds in a café based at Guildford County Court. The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027. If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you. A LITTLE ABOUT YOU You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment. You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes. KEY RESPONSIBILITIES Leadership and line management Work with the CEO, ELT and Board to achieve The Clink s mission, vision and strategic objectives. Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings. Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs. Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity. Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work. Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions. Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes. Ensure the learning and development needs of all delivery staff are met. Project delivery Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects. Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes. Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches. Make operational delivery decisions to ensure quality projects and provision oversight of logistics, staffing, and resource management. Provide cover and support for staff delivering projects across our portfolio as/when needed. Ensure the CPD needs of staff delivering projects are met including tracking completion of IHASCO courses for mandatory training. Qualifications, assessing and verification Act as the lead link to City & Guilds for the delivery of the charity s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs. Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification. Oversee all verification of these courses. Act as one of a team of IQA s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites. Host standardisation meetings with colleagues to build a collaborative training culture. Regularly monitor qualification outcomes against targets. Monitoring, evaluation and insight Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders. Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ. Regularly review impact methodology and implementation to ensure The Clink s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes. Develop efficiencies in collecting and analysing data. Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement. Safeguarding Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation. Act as a DDSL Deputy Designated Safeguarding Lead. Approve updates to related policies and procedures annually. Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity. New business, income generation and programme development Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners. Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries. Build and develop The Clink s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries. . click apply for full job details
Goods in Operative / Stock Controller required for a manufacturer for the pharmaceutical industry based in Liverpool. The successful candidate will be experienced in a similar role. Goods in Operative / Stock Controller Position Overview Receiving goods inwards from suppliers, inspecting and handling them to ensure they meet the relevant quality standards BSI ISO9001 Booking in of received items, and processing documentation such as Delivery Notes, CofC, Material Certification. Undertaking regular stock taking and checks. Inspect parts to specifications and drawings. Use of the computerised business systems (Inc. MS Office & Sage 200) to keep departmental records up to date. Liaise with multiple departments within the organisation to highlight any anomalies relating to delivered parts. Dispatch all finished goods to the customer including Delivery notes, Invoices, Packing Lists, etc. Introduce and manage procedures for stock management with in the standard products area Work with Operations to foresee any potential stock issues and rectify (standard products) Goods in Operative / Stock Controller Position Requirements Previous experience within a Goods Inwards Department or Inspection role Previous experience inspecting parts using various measuring tools Knowledge of basic IT systems and Microsoft Office. Communication & organisation skills. Sage 200 desirable. Fork truck license (Desirable) Goods in Operative / Stock Controller Position Remuneration Salary dependent on experience £25,000-£28,000 4 day week Monday-Wednesday 07:30-17:30+Thursday 07:30-17:00 Your normal place of work will be in Head Office located in Speke, Liverpool. You will be entitled to 25 days holiday per annum plus public holidays. (Holiday year runs 1st January to 31st December, holidays will be calculated pro rata from your start date) Company Pension Scheme 4% employer contribution. Death in Service & Health Cover. RAC Breakdown Cover. Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 11, 2026
Full time
Goods in Operative / Stock Controller required for a manufacturer for the pharmaceutical industry based in Liverpool. The successful candidate will be experienced in a similar role. Goods in Operative / Stock Controller Position Overview Receiving goods inwards from suppliers, inspecting and handling them to ensure they meet the relevant quality standards BSI ISO9001 Booking in of received items, and processing documentation such as Delivery Notes, CofC, Material Certification. Undertaking regular stock taking and checks. Inspect parts to specifications and drawings. Use of the computerised business systems (Inc. MS Office & Sage 200) to keep departmental records up to date. Liaise with multiple departments within the organisation to highlight any anomalies relating to delivered parts. Dispatch all finished goods to the customer including Delivery notes, Invoices, Packing Lists, etc. Introduce and manage procedures for stock management with in the standard products area Work with Operations to foresee any potential stock issues and rectify (standard products) Goods in Operative / Stock Controller Position Requirements Previous experience within a Goods Inwards Department or Inspection role Previous experience inspecting parts using various measuring tools Knowledge of basic IT systems and Microsoft Office. Communication & organisation skills. Sage 200 desirable. Fork truck license (Desirable) Goods in Operative / Stock Controller Position Remuneration Salary dependent on experience £25,000-£28,000 4 day week Monday-Wednesday 07:30-17:30+Thursday 07:30-17:00 Your normal place of work will be in Head Office located in Speke, Liverpool. You will be entitled to 25 days holiday per annum plus public holidays. (Holiday year runs 1st January to 31st December, holidays will be calculated pro rata from your start date) Company Pension Scheme 4% employer contribution. Death in Service & Health Cover. RAC Breakdown Cover. Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
