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relief support worker
CREATIVE SUPPORT
Relief Care Worker
CREATIVE SUPPORT Carlisle, Cumbria
Could you be the next enthusiastic team-player to join our award winning care home? We are looking for caring, reliable and flexible Relief Care Workers to build on our team of experienced support staff providing care to older adults and older adults with dementia living in a residential care home in Carlisle. The Laurels has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends Our Carlisle service focuses on promoting independence, maintaining dignity, encouraging inclusion and supporting general health and wellbeing in a positive manner. You must be a warm, caring and trustworthy individual who is committed to the welfare of others. Relief Support Worker Duties: - Providing support on an emotional and practical level with personal care needs, household tasks, medication, diet and nutrition and healthy living - Encouraging residents to engage with social activities both within and outside the home - Develop and sustain warm and trusting relationships with service users - Carry out general administrative duties and housing management tasks This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. Due to the range and abilities of our residents you will need a minimum of twelve months prior experience of supporting older adults with dementia. Our Carlisle service is on a main public transport route and is easily accessible. As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly. Vacancy Reference Number: 84349 We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas. JBRP1_UKTJ
Mar 02, 2026
Full time
Could you be the next enthusiastic team-player to join our award winning care home? We are looking for caring, reliable and flexible Relief Care Workers to build on our team of experienced support staff providing care to older adults and older adults with dementia living in a residential care home in Carlisle. The Laurels has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends Our Carlisle service focuses on promoting independence, maintaining dignity, encouraging inclusion and supporting general health and wellbeing in a positive manner. You must be a warm, caring and trustworthy individual who is committed to the welfare of others. Relief Support Worker Duties: - Providing support on an emotional and practical level with personal care needs, household tasks, medication, diet and nutrition and healthy living - Encouraging residents to engage with social activities both within and outside the home - Develop and sustain warm and trusting relationships with service users - Carry out general administrative duties and housing management tasks This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. Due to the range and abilities of our residents you will need a minimum of twelve months prior experience of supporting older adults with dementia. Our Carlisle service is on a main public transport route and is easily accessible. As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly. Vacancy Reference Number: 84349 We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas. JBRP1_UKTJ
CREATIVE SUPPORT
Relief Care Worker
CREATIVE SUPPORT Carlisle, Cumbria
Could you be the next enthusiastic team-player to join our award winning care home? We are looking for caring, reliable and flexible Relief Care Workers to build on our team of experienced support staff providing care to older adults and older adults with dementia living in a residential care home in Carlisle. The Laurels has been recognised as being one of the 20 top rated Care Homes in the reg click apply for full job details
Mar 02, 2026
Contractor
Could you be the next enthusiastic team-player to join our award winning care home? We are looking for caring, reliable and flexible Relief Care Workers to build on our team of experienced support staff providing care to older adults and older adults with dementia living in a residential care home in Carlisle. The Laurels has been recognised as being one of the 20 top rated Care Homes in the reg click apply for full job details
Relief Mental Health Support Worker
Macklin Care Homes Ltd
Can you make a real difference in the lives of others? At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you. Macklin Care Homes is excited to announce the opening of a new Mental Health Residential Facility at Our Lady's Care Home, Belfast. The facility will aim to provide mental health services including mental health assessment, treatment, and therapeutic work. As a result, we are actively recruiting experienced Support Workers within the field of Mental Health who will use their compassion and clinical experience to help deliver the exceptional levels of resident care we are known for and are passionate about making a difference in the lives of people who have a variety of mental health conditions. With no two days the same, you will enjoy a wide range of varied responsibilities, from ensuring that care plans are comprehensive to making sure that decisions are acted upon, and if necessary, incorporated into a resident's care plan and individualised care packages. About The Role Professional Responsibilities: Experience working within a mental health environment. Good working knowledge of The Mental Health Order (1986). An understanding of current approaches to mental health practice. Ability to collaborate with a challenging resident group positively. Ensuring care plans are comprehensive and understandable by the resident. Supporting, encouraging, and prompting residents with their medication. Accurately maintain documentation both manually and electronically. Ensure house rules are kept and adhered to, providing a safe environment. Communicate effectively with colleagues, residents, and visitors. Assisting residents with booking and attending appointments. Support residents in daily tasks: self-care, shopping, and household tasks. Promoting residents to develop their skills and increase their independence. Company benefits: To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows: Collaborating with an award-winning team with family values. A comprehensive paid induction programme. Wide variety of training provided. Career development opportunities. Flexibility of shifts. Employee Assistance Programme. Discounted rates at Malone Hotel, Belfast. Health and wellbeing initiatives, including team-building initiatives. Free car parking and uniform Incentives for employee referrals T&Cs will apply. Please note we will only accept up-to-date CVs - without this, an interview cannot be given. Interviews may take place before the job advertisement closes and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly. In addition, we also reserve the right to enhance the criteria at the shortlisting stage. Successful candidates must be willing to register with NISCC. An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practic,e are available upon request by contacting the HR Department. It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer. Macklin Care Homes is an Equal Opportunities Employer. Required Criteria An understanding of current approaches to mental health practice. Awareness of the local services available to those with mental health needs. Understanding of types of mental health illnesses and the level of care residents will require. Caring, empathetic and compassionate nature. Desired Criteria Level 2 Diploma in Health and Social Care (or equivalent). Experience working within a Care Home setting or environment. Skills Needed Listening to patients, Providing Care, Ability to Support Difficult Patients, Empathy About The Company Macklin Care Homes have been caring for people for over 30 years. We have taken our experience over all those years to bring the very best of our knowledge and our expertise to you. We are not just another Care Home, we are family-first and treat everyone we come into contact with as one of our very own. From staff to residents, to relatives and suppliers - we are all one big caring community! We have 6 Care Homes based throughout Northern Ireland: Arlington, Our Lady's and Parkmanor Oaks, Belfast Milesian Manor, Magherafelt Ratheane, Coleraine Leabank, Ballycastle Our vision is to have a real, positive impact on the lives of people within our local community. We aim to be the trusted provider for care that families choose with confidence. Through our dedication, passion and commitment, we care with heart, creating an environment where people feel safe, loved and respected. Our vision is for Macklin Care Homes to be the preferred choice in the community-where people know they are in the best hands . Company Culture Can you make a real difference to the lives of others? We are always looking to recruit great people to work in care, and in return, we will bring out the best in you! At Macklin Care Homes, you will work as part of an award-winning team who are valued for their contribution, with opportunities for career development, as well as a friendly and rewarding working environment. Our residents are at the heart of our homes; we are inspired not only by their stories and experiences of years gone by but also by knowing we are making a real difference in their lives. We are guided by a strong set of core values that shape everything we do. These values help us build a culture of respect, care and dedication, ensuring that our residents and their families are always at the centre of our efforts. We are proud of our values and unique positive culture that we live by each and every day. If you are a compassionate person who cares with heart, we would love to hear from you! Company Benefits As a family-run organisation, we live and breathe our core values of treating people really well, trust, dedication and continuous development. Once you join us, you not only become a member of the team but a member of our family. Caring with heart is at the core of everything we do - with our residents and team members. Retirement plan and/or pension, Employee development programs, Free parking, Referral bonus, Competitive salary, Long service recognition, Social Opportunities, Employee of the Month, Culture of recognition, Progression opportunities, Staff celebration events, Company employee App Salary £13.39 per hour
Mar 02, 2026
Full time
Can you make a real difference in the lives of others? At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you. Macklin Care Homes is excited to announce the opening of a new Mental Health Residential Facility at Our Lady's Care Home, Belfast. The facility will aim to provide mental health services including mental health assessment, treatment, and therapeutic work. As a result, we are actively recruiting experienced Support Workers within the field of Mental Health who will use their compassion and clinical experience to help deliver the exceptional levels of resident care we are known for and are passionate about making a difference in the lives of people who have a variety of mental health conditions. With no two days the same, you will enjoy a wide range of varied responsibilities, from ensuring that care plans are comprehensive to making sure that decisions are acted upon, and if necessary, incorporated into a resident's care plan and individualised care packages. About The Role Professional Responsibilities: Experience working within a mental health environment. Good working knowledge of The Mental Health Order (1986). An understanding of current approaches to mental health practice. Ability to collaborate with a challenging resident group positively. Ensuring care plans are comprehensive and understandable by the resident. Supporting, encouraging, and prompting residents with their medication. Accurately maintain documentation both manually and electronically. Ensure house rules are kept and adhered to, providing a safe environment. Communicate effectively with colleagues, residents, and visitors. Assisting residents with booking and attending appointments. Support residents in daily tasks: self-care, shopping, and household tasks. Promoting residents to develop their skills and increase their independence. Company benefits: To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows: Collaborating with an award-winning team with family values. A comprehensive paid induction programme. Wide variety of training provided. Career development opportunities. Flexibility of shifts. Employee Assistance Programme. Discounted rates at Malone Hotel, Belfast. Health and wellbeing initiatives, including team-building initiatives. Free car parking and uniform Incentives for employee referrals T&Cs will apply. Please note we will only accept up-to-date CVs - without this, an interview cannot be given. Interviews may take place before the job advertisement closes and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly. In addition, we also reserve the right to enhance the criteria at the shortlisting stage. Successful candidates must be willing to register with NISCC. An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practic,e are available upon request by contacting the HR Department. It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer. Macklin Care Homes is an Equal Opportunities Employer. Required Criteria An understanding of current approaches to mental health practice. Awareness of the local services available to those with mental health needs. Understanding of types of mental health illnesses and the level of care residents will require. Caring, empathetic and compassionate nature. Desired Criteria Level 2 Diploma in Health and Social Care (or equivalent). Experience working within a Care Home setting or environment. Skills Needed Listening to patients, Providing Care, Ability to Support Difficult Patients, Empathy About The Company Macklin Care Homes have been caring for people for over 30 years. We have taken our experience over all those years to bring the very best of our knowledge and our expertise to you. We are not just another Care Home, we are family-first and treat everyone we come into contact with as one of our very own. From staff to residents, to relatives and suppliers - we are all one big caring community! We have 6 Care Homes based throughout Northern Ireland: Arlington, Our Lady's and Parkmanor Oaks, Belfast Milesian Manor, Magherafelt Ratheane, Coleraine Leabank, Ballycastle Our vision is to have a real, positive impact on the lives of people within our local community. We aim to be the trusted provider for care that families choose with confidence. Through our dedication, passion and commitment, we care with heart, creating an environment where people feel safe, loved and respected. Our vision is for Macklin Care Homes to be the preferred choice in the community-where people know they are in the best hands . Company Culture Can you make a real difference to the lives of others? We are always looking to recruit great people to work in care, and in return, we will bring out the best in you! At Macklin Care Homes, you will work as part of an award-winning team who are valued for their contribution, with opportunities for career development, as well as a friendly and rewarding working environment. Our residents are at the heart of our homes; we are inspired not only by their stories and experiences of years gone by but also by knowing we are making a real difference in their lives. We are guided by a strong set of core values that shape everything we do. These values help us build a culture of respect, care and dedication, ensuring that our residents and their families are always at the centre of our efforts. We are proud of our values and unique positive culture that we live by each and every day. If you are a compassionate person who cares with heart, we would love to hear from you! Company Benefits As a family-run organisation, we live and breathe our core values of treating people really well, trust, dedication and continuous development. Once you join us, you not only become a member of the team but a member of our family. Caring with heart is at the core of everything we do - with our residents and team members. Retirement plan and/or pension, Employee development programs, Free parking, Referral bonus, Competitive salary, Long service recognition, Social Opportunities, Employee of the Month, Culture of recognition, Progression opportunities, Staff celebration events, Company employee App Salary £13.39 per hour
Two Saints
Service Leader
Two Saints Southampton, Hampshire
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30 hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays Our Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! We now have an opportunity for a Service Leader to join us to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps. About the role As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with our partners and commissioners. You'll also contribute to the delivery of our communications, fundraising, volunteering, and value for money strategies Further information: This role has line management responsibilities This role has financial authorisation responsibilities This role has on call responsibilities This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites About you We are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. Previous experience of working with those experiencing homelessness or complex needs would also be beneficial. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Must be a driver with car Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. Expiry date: 1st March
Feb 28, 2026
Full time
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30 hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays Our Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! We now have an opportunity for a Service Leader to join us to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps. About the role As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with our partners and commissioners. You'll also contribute to the delivery of our communications, fundraising, volunteering, and value for money strategies Further information: This role has line management responsibilities This role has financial authorisation responsibilities This role has on call responsibilities This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites About you We are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. Previous experience of working with those experiencing homelessness or complex needs would also be beneficial. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Must be a driver with car Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. Expiry date: 1st March
The Camden Society
Support Worker
The Camden Society Wallingford, Oxfordshire
The Camden Society has an exciting opportunity available for a Support Worker to join our team based in Wallingford, Oxfordshire . You will join us on a permanent basis , with full time and part time hours available . In return, you will receive a competitive salary of £13.16 per hour. Are you seeking a new career in Social Care, with a regular monthly salary and job security? Maybe you have worked in Social Care before and are looking for a new challenge or perhaps you have always wanted to make a positive difference in people lives? We are extremely proud of the work we do, the people that work with us and the training we offer. About the Support Worker - Waking Nights role: As a valued Support Worker with The Camden Society, you will be part of an inclusive team supporting adults with a learning disability. You will help create innovative ways to support individuals achieve their own personal goals, aims and ambitions. The support you provide will change with everyone you work with because everyone is different. Supporting people in their daily lives is varied and could include helping someone develop new skills, providing personal and emotional support, helping people plan and manage their own home, support with leisure, employment, individual interests and travel. This can be a fun and rewarding but also at times challenging and demanding role. You maybe be supporting people in their own home or out and about in their community. The Camden Society is unique we are led by people with a learning disability. Our vision is to promote that people with a learning disability can be leaders in society. Using a person-centred approach , you will empower people with a learning disability to live the lives they choose. Who are we looking for? No previous experience or qualifications required, full training will be provided Compassionate, caring, confident and resilient Excellent communication and interpersonal skills Self-starter, with a high level of motivation Excellent written and verbal communication skills. Confident, articulate, and professional Keenness to learn in a fast-paced environment and creatively solve problems Desire to embrace our values and vision and have fun! What are the Benefits? Annualised Hours, guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities Flexible working hours for work life balance Immediate interview and quick start date (subject to pre-employment checks) 28 days Annual Leave including bank Holidays (pro Rata) Employee support line to support you and your family Free nationally accredited training, and the opportunity to earn a qualification and progress your career Contributory Pension Scheme Free Enhanced DBS check Refer a friend and earn up to £300 Cycle to Work Scheme Well-being initiatives Access to Thousands of Retail Discounts including discounted Health Cash Plan An Employee Council that represents the views of staff about matters relating to work Access to Early Pay (T&C's apply, excludes relief workers) If you have a passion for making a difference to people s lives, consider a career with Thera Group as a Support Worker! We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to an Enhanced check should you be offered the position. We are an equal opportunities employer.
Feb 27, 2026
Full time
The Camden Society has an exciting opportunity available for a Support Worker to join our team based in Wallingford, Oxfordshire . You will join us on a permanent basis , with full time and part time hours available . In return, you will receive a competitive salary of £13.16 per hour. Are you seeking a new career in Social Care, with a regular monthly salary and job security? Maybe you have worked in Social Care before and are looking for a new challenge or perhaps you have always wanted to make a positive difference in people lives? We are extremely proud of the work we do, the people that work with us and the training we offer. About the Support Worker - Waking Nights role: As a valued Support Worker with The Camden Society, you will be part of an inclusive team supporting adults with a learning disability. You will help create innovative ways to support individuals achieve their own personal goals, aims and ambitions. The support you provide will change with everyone you work with because everyone is different. Supporting people in their daily lives is varied and could include helping someone develop new skills, providing personal and emotional support, helping people plan and manage their own home, support with leisure, employment, individual interests and travel. This can be a fun and rewarding but also at times challenging and demanding role. You maybe be supporting people in their own home or out and about in their community. The Camden Society is unique we are led by people with a learning disability. Our vision is to promote that people with a learning disability can be leaders in society. Using a person-centred approach , you will empower people with a learning disability to live the lives they choose. Who are we looking for? No previous experience or qualifications required, full training will be provided Compassionate, caring, confident and resilient Excellent communication and interpersonal skills Self-starter, with a high level of motivation Excellent written and verbal communication skills. Confident, articulate, and professional Keenness to learn in a fast-paced environment and creatively solve problems Desire to embrace our values and vision and have fun! What are the Benefits? Annualised Hours, guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities Flexible working hours for work life balance Immediate interview and quick start date (subject to pre-employment checks) 28 days Annual Leave including bank Holidays (pro Rata) Employee support line to support you and your family Free nationally accredited training, and the opportunity to earn a qualification and progress your career Contributory Pension Scheme Free Enhanced DBS check Refer a friend and earn up to £300 Cycle to Work Scheme Well-being initiatives Access to Thousands of Retail Discounts including discounted Health Cash Plan An Employee Council that represents the views of staff about matters relating to work Access to Early Pay (T&C's apply, excludes relief workers) If you have a passion for making a difference to people s lives, consider a career with Thera Group as a Support Worker! We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to an Enhanced check should you be offered the position. We are an equal opportunities employer.
Citizens Advice Liverpool
Trainee Money Advice Caseworker
Citizens Advice Liverpool
About the Role Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward? The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation s clients. The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service. A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. They will work collaboratively with their team, management and external organisations. Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time. Requirements To be appointed as a Debt Advice Caseworker, you will need to have: 1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions. OR To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We re not looking for the finished article, if you have the right attitude then we can help to develop your skills. 2. Experience of achieving performance and quality targets/KPIs. 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards. 4. Effective oral/written communication skills and be numerate to the level required by the tasks. 5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment. 6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures. 7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials. 8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. 9. Ability and willingness to work as part of a team. 10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy 11. Ability to work across different sites within Liverpool. 12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. Equality and Diversity: All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination. Responsibilities: Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties. Ensure income maximisation through the take up of appropriate welfare benefits. Prepare and present cases to statutory bodies, tribunals, and courts when required. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework. Comply with systems for monitoring and reporting purposes. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Feb 26, 2026
Full time
About the Role Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward? The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation s clients. The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service. A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. They will work collaboratively with their team, management and external organisations. Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time. Requirements To be appointed as a Debt Advice Caseworker, you will need to have: 1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions. OR To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We re not looking for the finished article, if you have the right attitude then we can help to develop your skills. 2. Experience of achieving performance and quality targets/KPIs. 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards. 4. Effective oral/written communication skills and be numerate to the level required by the tasks. 5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment. 6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures. 7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials. 8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. 9. Ability and willingness to work as part of a team. 10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy 11. Ability to work across different sites within Liverpool. 12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. Equality and Diversity: All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination. Responsibilities: Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties. Ensure income maximisation through the take up of appropriate welfare benefits. Prepare and present cases to statutory bodies, tribunals, and courts when required. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework. Comply with systems for monitoring and reporting purposes. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Ernest Gordon Recruitment Limited
Administrator (Sales / Engineering)
Ernest Gordon Recruitment Limited
Administrator (Sales / Engineering) 26,000 - 27,000 + Training + Progression + Flexible Hours + Stability Malvern Are you an Administrator or similar looking to move into a Mon-Fri office-based role, with an excellent work/life balance, in a company well known for their friendly culture and vibrant work environment? This role will involve general admin support for the sales and orders of this business. You will be responsible for processing orders, communicating with customers and liaising with the accounts and finance department to raise and chase invoices. This company have been operating for over 3 decades and specialise in the niche industry of ventilation and air pressure control. They supply into the health industry and data centres to prevent air contamination with Pressure Relief Vents and Air Pressure Stabilisers. This role would suit an Administrator or similar, looking to join a stable and secure company that will look after you in an excellent, friendly and collaborative working environment. The Role: Processing sales orders Maintaining client and customer relationships Liaising with the accounts department to raise invoices Monday-Thursday, 8-5 and Friday 8-1, 39 hours per week The Person: Administrator or similar Reference number: BBBH 23936a Admin, Sales, Engineering, Invoice, Invoicing, Customers, Manufacturing, Worcester, Hereford, Ledbury, Bromyard, Herefordshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 17, 2026
Full time
Administrator (Sales / Engineering) 26,000 - 27,000 + Training + Progression + Flexible Hours + Stability Malvern Are you an Administrator or similar looking to move into a Mon-Fri office-based role, with an excellent work/life balance, in a company well known for their friendly culture and vibrant work environment? This role will involve general admin support for the sales and orders of this business. You will be responsible for processing orders, communicating with customers and liaising with the accounts and finance department to raise and chase invoices. This company have been operating for over 3 decades and specialise in the niche industry of ventilation and air pressure control. They supply into the health industry and data centres to prevent air contamination with Pressure Relief Vents and Air Pressure Stabilisers. This role would suit an Administrator or similar, looking to join a stable and secure company that will look after you in an excellent, friendly and collaborative working environment. The Role: Processing sales orders Maintaining client and customer relationships Liaising with the accounts department to raise invoices Monday-Thursday, 8-5 and Friday 8-1, 39 hours per week The Person: Administrator or similar Reference number: BBBH 23936a Admin, Sales, Engineering, Invoice, Invoicing, Customers, Manufacturing, Worcester, Hereford, Ledbury, Bromyard, Herefordshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Irwin & Colton
Process Safety Specialist
Irwin & Colton
Process Safety Specialist Thurrock 60,000 - 70,000 + Excellent Benefits Are you seeking a position where you can drive process safety improvement in a high-hazard environment and be closely involved in major development and transformation projects? We're supporting a leading organisation in a highly regulated sector to recruit a Process Safety Specialist for their site in Thurrock. The business is entering an exciting phase of significant investment over the next five years, with multiple cutting-edge projects planned to modernise facilities, improve efficiency and strengthen safety performance. This role sits within the Engineering function and works dynamically across teams. You'll act as the focal point for process safety across the business, supporting both day-to-day operations and major capital projects, ensuring risks are effectively managed from design through to delivery. Responsibilities of the Process Safety Specialist will include: Streamlining and maintaining COMAH management systems and safety documentation, ensuring procedures are clear, compliant and consistently followed Supporting safety report reviews, PHAs, LOPAs and HAZOP revalidation in line with industry standards Providing technical process safety input to engineering, project and maintenance activities, including pressure relief, safety instrumentation and QRA Assessing and reducing risks to ALARP and managing change through robust MOC processes Monitoring process safety performance, identifying training needs and producing reports to support senior management decision-making The ideal Process Safety Specialist will have: Proven experience in process safety management within high-hazard or chemical industries Strong technical expertise in risk assessments, HAZOPs, LOPA, and safety systems design Knowledge of COMAH regulations, safety reporting, and risk mitigation strategies Excellent communication skills with the ability to work closely with engineering, operations, and regulatory teams This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Feb 12, 2026
Full time
Process Safety Specialist Thurrock 60,000 - 70,000 + Excellent Benefits Are you seeking a position where you can drive process safety improvement in a high-hazard environment and be closely involved in major development and transformation projects? We're supporting a leading organisation in a highly regulated sector to recruit a Process Safety Specialist for their site in Thurrock. The business is entering an exciting phase of significant investment over the next five years, with multiple cutting-edge projects planned to modernise facilities, improve efficiency and strengthen safety performance. This role sits within the Engineering function and works dynamically across teams. You'll act as the focal point for process safety across the business, supporting both day-to-day operations and major capital projects, ensuring risks are effectively managed from design through to delivery. Responsibilities of the Process Safety Specialist will include: Streamlining and maintaining COMAH management systems and safety documentation, ensuring procedures are clear, compliant and consistently followed Supporting safety report reviews, PHAs, LOPAs and HAZOP revalidation in line with industry standards Providing technical process safety input to engineering, project and maintenance activities, including pressure relief, safety instrumentation and QRA Assessing and reducing risks to ALARP and managing change through robust MOC processes Monitoring process safety performance, identifying training needs and producing reports to support senior management decision-making The ideal Process Safety Specialist will have: Proven experience in process safety management within high-hazard or chemical industries Strong technical expertise in risk assessments, HAZOPs, LOPA, and safety systems design Knowledge of COMAH regulations, safety reporting, and risk mitigation strategies Excellent communication skills with the ability to work closely with engineering, operations, and regulatory teams This is an excellent opportunity to work for a world leading brand within their field in a professional working environment. If the role is of interest, please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

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